Rep 1, Mobile Repair
Sales Associate And Customer Service Job 36 miles from Plant City
Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you.
At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers.
WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST
Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service
Representing a Fortune 100 company and being the voice of Spectrum
Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more
Resolving mobile customer inquiries while creating best-in-class customer experiences
Working independently in an open, friendly environment while collaborating with a supportive, energetic team
We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment.
WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications
Education: High school diploma or equivalent
Schedule: Ability to work a variety of schedules including nights, weekends, and holidays
Language: Ability to read, write, speak and understand English
Preferred Qualifications
Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center
Technical Skills: MS Office, computer skills, typing
Skills: Communication, organization, time management, multi-tasking, customer service
Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient
SPECTRUM CONNECTS YOU TO MORE
Tools + Tech: Work with innovative, customer service technology and information systems
Supportive Teams: Learn from managers and work with team-oriented colleagues who want you to grow and succeed
Competitive Pay: Generous $20 per hour starting pay
Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company
Learning Culture: We invest in your learning, and provide paid training and coaching to help you succeed
Total Rewards: Our comprehensive benefits are among the best in the industry
Apply now, connect a friend to this opportunity or sign up for job alerts!
COP143 2025-54482 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet , TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
Customs Compliance Professional
Sales Associate And Customer Service Job 27 miles from Plant City
804 Technology is currently seeking a Customs Compliance Professional for a contract job opportunity located in Orlando FL. As a member of the customs team, the individual will provide guidance relating to US Customs processes, as well as facilitate transactional support for US imports and exports. Prepare and submit clearance instructions to customs brokers while ensuring full compliance with US import and internal requirements. Work with various importing requirements such as FDA, EPA, AD/CVD, Section 201,301,232, quotas and Free Trade Agreements. The full and my contact information are listed below. If you are interested please respond be sending me your resume and your availability. Thank you in advance for your time.
Pay: $34-37/hr
Shift: 1
st
(8:00am-5:00pm)
Location: Orlando, FL
Job Description
Customs Compliance Professional
Contract To Possible Permanent Placement
Position Overview
As a member of the customs team, the individual will provide guidance relating to US Customs processes, as well as facilitate transactional support for US imports and exports.
Responsibilities
Prepare and submit clearance instructions to customs brokers while ensuring full compliance with US import and internal requirements
Work with various importing requirements such as FDA, EPA, AD/CVD, Section 201,301,232, quotas and Free Trade Agreements
Monitor U.S. imports to ensure timely clearance and resolve problems as necessary
Ensure full compliance for export transactions, including the review of export documentation, filing of Electronic Export Information and record retention
Interface with customs brokers, internal departments and suppliers to obtain needed information and ensure consistency with defined import and export processes
Required Knowledge/Skills, Education, and Experience
Bachelor's Degree or High School Diploma and relevant years of experience
2+ years of direct US import and export experience
Direct experience with reviewing, preparing and processing import entries and export shipments
Excellent knowledge of US Customs regulations, US Tariff database, General Rules of Interpretation and customs brokerage activities
Advanced knowledge of trade preferences (such as USMCA), duty minimizing programs (such as US Goods Returned) and valuation regulations
This role requires strong interpersonal attributes including: high ethical standards, strong organizational and communication skills, high attention to detail, highly self-motivated and a team player.
Exceptional analytical, problem solving, and organizational skills
Effective written, verbal and presentation communication skills
Must possess strong skills with Microsoft Excel, Word, and Outlook; PowerPoint a plus!
Preferred Knowledge/Skills, Education, and Experience
Experience with SAP preferred
Licensed US Customs Broker preferred.
Brian Smith
804 Technology
Recruiting Director
c: ************
o: ************
f: ************
************************
*********************
***************************************
804 Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, disability or national orgin.
Customer Service Representative (Veterinary Experienced)
Sales Associate And Customer Service Job 33 miles from Plant City
Do you have at least 1 year of previous veterinary experience?
Are you AWESOME?
Do you want to be part of a POSITIVE veterinary team that supports and encourages each other?
Do you like to have fun at work while accomplishing big goals?
Do you want a 3 or 4 day work week?
If you answered YES to ALL of those questions we would love to hear from you!
St. Charles Veterinary Hospital is looking for a positive, hardworking, kind person with PREVIOUS VETERINARY EXPERIENCE to join our team!
We are located in Central Florida, is an AAHA accredited, mixed small animal, exotic, avian, and wildlife practice looking to hire CSR's for both Day and Night Shifts. We are looking for a team player who has previous veterinary experience, an outgoing, energetic, hard-working individual that is passionate about veterinary care and delivering excellent client service. The Veterinary Customer Service Representative's primary duty is interacting with clients and coordinating communication between doctors, technicians, and clients.
Essential duties and responsibilities include but are not limited to:
Providing top-notch client service that is delivered with empathy and compassion
Being attentive to client and patient needs.
Identifying and working compassionately with clients in various emotional states.
Working patiently with distressed, frustrated, or disgruntled clients.
Answering phone calls with multiple phone lines.
Scheduling appointments and procedures.
Check-in / out patients.
Monitoring client flow from check-in to complete.
Managing record requests between other hospitals and specialty practices.
Processing payment transactions.
Maintaining and scanning proper documentation in the electronic medical record.
Relaying appropriate information to/from clients to doctors and/or management.
Computer skills: Able to use Windows-based computer systems, word processing, email, web search, and Avimark program knowledge a plus.
For employment consideration, you must possess good critical thinking and problem-solving skills, compassion, a positive attitude, follow-through, excellent communication, and teamwork skills. Multitasking and accepting constructive criticism is essential. Must be willing to work weekdays and/or weekends and rotating holidays. 1-year veterinary experience is required, emergency veterinary experience is preferred. Open availability is a plus!
Job Types: Full-time, Part-time
Pay: $16.00 - $21.00 per hour
Benefits:
401(k) matching
Health, Dental, Vision insurance
Paid time off
Professional development assistance
Customer Success Rep
Sales Associate And Customer Service Job 21 miles from Plant City
Are you self-motivated, intellectually curious, enjoy new challenges and have strong relationship building skills? Are you looking for an opportunity to gain valuable business experience and grow your career in the sales field? If so, please continue to read further!
We are looking,
for high-energy, proactive Customer Advocate to be an agent for customer satisfaction and retention to work in our Tampa office.
IMAGINiT Technologies,
a division of Rand Worldwide, is a leading provider of Autodesk design and engineering solutions. IMAGINiT provides CAD software and technology expertise to companies across North America. You will have a great team standing behind you, but you will need to bring motivation, persistence, and a sincere desire to help customers reach their business goals.
Job Description
Proactively contacting customers after purchase to acclimate them to the benefits of being an IMAGINiT customer; and support the adoption of Autodesk products early in their contract.
Documenting all client communications in CRM system and escalate any client satisfaction issues to the appropriate manager for resolution.
Assessing internal processes and proposing improvements that directly affect customer retention.
Acting as a liaison with customers to resolve a variety of issues with their account and coordinating with internal resources as necessary to ensure access to their software.
Conducting presales and business reviews for our customers with our sales organization to ensure retention and expansion of solutions.
Provide customers with usage data analytics to optimize their digital solutions.
Managing customer leads to ensure they are assigned and handled by the appropriate individual or department.
Qualifications
Bachelor's degree in communications, marketing, or related field preferred or comparable experience
2 years of experience in CUSTOMER RELATIONS role
Strong technical acumen
Outstanding telephone skills with impressive ability to relate over the phone, good speaking voice, and able to deal with multiple levels within organizations.
Highly motivated, resourceful, and patient with a strong desire to truly make a difference and ensure customer satisfaction
Excellent verbal and written communication skills
Ability to work at a high level with multi-tasking.
Strong presentation skills
Strong computer skills including Teams, Outlook, Microsoft Word, PowerPoint, and CRM tools.
Additional Information
Compensation:
Base Salary between $45,000 USD - $55,000 USD + bonus
Benefits
Health, Dental, and Vision
Flexible Spending Accounts
Short & Long-Term Disability
Wellness Programs
Paid Holidays
Vacation and Sick Leave
401(k) with company match
Tuition Reimbursement
Service Awards
Employee Referral Bonus Program
Full Time-Monday-Friday Work Schedule
Visit us at
*******************
for more information.
We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.
We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.
We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted.
Must be authorized to work in US for any employer without company sponsorship.
Retention & Expansion (Cross-sell) (Manager)
Sales Associate And Customer Service Job 21 miles from Plant City
Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes.
Your Day-to-Day May Include:
+ Leading the design of end-to-end experiences for the retention & expansion stage (post-sales)
+ Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization
+ Creating user flows, journey maps, and experience specifications that guide implementation across platforms
+ Soliciting feedback and updating design iterations
+ Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements
+ Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc.
+ Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle
+ Communicating experience to business stakeholders through intuitive presentations and consumable deliverables
+ Staying current on industry best practices and emerging trends in B2B client experience design
+ Other duties as assigned
You Have the Following Technical Skills and Qualifications:
+ Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred
+ 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting
+ Demonstrated expertise in journey mapping, service design, and user experience methodologies
+ Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems
+ Experience with data analysis and using insights to drive experience improvements
+ Excellent communication skills with the ability to translate complex concepts for diverse audiences
+ Exceptional project management capabilities and attention to detail
+ Strong leadership skills with experience managing small teams and influencing cross-functional partners
+ Strategic thinking with the ability to align experience designs to business objectives
+ Can travel as needed
The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year.
The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year.
The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year.
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ******************
- When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ******************
Here's what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************.
Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: **********************************************************
+ Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************.
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Customer Support Representative
Sales Associate And Customer Service Job 39 miles from Plant City
Our Customer Support Representatives are known for dreaming big, working hard, and creating the most memorable experiences for our customers. People are at the heart of what we do. Our dynamic and inclusive team environment sets us apart from everyone else. If you are looking for a company to call home (not just any old job) look no further.
As a Customer Support Representative, You will:
Enroll new clients through in-person communication and sales presentations
Drive customer loyalty and customer engagement
Resolve conflicts and listen to consumers without interrupting
Determine the root cause of customer concern using problem-solving skills to recommend effective solutions
Maintain lasting relationships with new and existing customers by building a sense of comfort and trust
Upsell products to consumers to drive revenue and increase sales profitability
Communicate customer impact trends and concepts for improvement to sales account managers
We look for Customer Support Representatives who can:
Operate efficiently and productively, both independently and as a team
Recognize and resolve dilemmas in a timely manner
Thrive in a competitive team environment
Have impeccable attention to detail and suburb follow-through skills
Adapt to a variety of different people and personalities on a daily basis
We prefer:
A high school degree or GED
Experience in customer service, retail, sales, or serving
A flexible schedule
#LI-Onsite
Customer Service Associate
Sales Associate And Customer Service Job 36 miles from Plant City
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence.
Job Description
Shift hours: 9:00AM - 7:45PM (4 days on, 3 off) OR 10:00AM - 6:45PM (5 days on, 2 off)
Schedules to be assigned by supervisor during the first week of training.
Contractors will be required to work at the minimum 1 weekend day. Contractors are required to work OT (10 hours) per week.
Classroom training: 4 weeks
Customer service experience is most import
Call Center is HIGHLY preferred.
Banking/Insurance experience highly preferred.
Mandatory overtime is required up to 10 hours per week.
High School diploma or equivalent is required.
Qualifications
Customer Service experience
Call Centre experience
Additional Information
To know more about position or to schedule an interview please call me at Lovish Dua, Phone:
************
Outdoor Sales Customer Experience Specialist
Sales Associate And Customer Service Job 21 miles from Plant City
Responsive recruiter Benefits:
Bonus based on performance
Employee discounts
Opportunity for advancement
Training & development
Are you passionate about creating exceptional customer experiences? At our company, you'll find a team of dedicated professionals who thrive on collaboration and innovation. Our diverse and adaptable team works together to improve customer satisfaction, define top-notch service standards, and deliver solutions that truly make a difference.
As a Customer Support Representative, you'll be on the front lines of communication with our customers, helping identify their needs and ensuring they have a seamless and satisfying experience.
What You'll Do:
Build strong, lasting relationships with customers through open, honest, and transparent communication.
Promote services that address customer needs while maintaining integrity and trust.
Resolve customer account inquiries, service conflicts, and outstanding issues promptly and professionally.
Support customers throughout the entire sales cycle, ensuring an effortless enrollment process.
Communicate goals, achievements, and challenges effectively with management.
Collect and maintain accurate customer information while adhering to confidentiality standards.
Document and report customer interactions, inquiries, and completed sales.
What We're Looking For:
Experience in customer-facing roles such as hospitality, retail, or customer service is a plus.
Strong communication skills with a knack for building authentic relationships.
Analytical thinking and problem-solving abilities to address customer challenges effectively.
Excellent time management and organizational skills for handling multiple accounts.
Enthusiasm for learning and actively participating in team meetings, training sessions, and networking events.
A desire to grow with an organization that values employee well-being and fosters a supportive and inclusive workplace culture.
Why Join Us?
Collaborative Environment: Work with a team that thrives on innovation and celebrates success together.
Professional Growth: Gain valuable skills and experience with opportunities for advancement.
Supportive Culture: Be part of an organization that prioritizes employee well-being and development.
Ready to Make an Impact?
If you're excited about delivering exceptional customer experiences and being part of a growing, dynamic team, we'd love to hear from you. Apply today and start your journey with us! Compensation: $45,000.00 - $55,000.00 per year
Customer Relations Specialist- Tampa
Sales Associate And Customer Service Job 21 miles from Plant City
Customer Relations Specialist
Tampa, FL
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Tampa branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position
Solution Representative
Sales Associate And Customer Service Job 36 miles from Plant City
…
Do you thrive in a fast-paced, entrepreneurial environment? Would your friends describe you as genuine, authentic, and passionate? Are you searching for an energetic, innovative, and growing company who (not to toot our own horn, but…) has been named to Achiever's 50 Most Engaged Workplaces List for the second year in a row?! If you've been repeatedly nodding throughout this paragraph, then this could be the unique opportunity for you to work from our state-of-the-art corporate headquarters in sunny St. Petersburg, Fla. and partner with industry leaders.
As the Low Voltage Systems Advisor at Power Design, you will be responsible for generating contracts through developing and maintaining client relationships and expanding the company's current customer portfolio. You will review and distribute pricing proposals, serving as a liaison between the client and the estimator for specific requests. In an effort to continually enhance business relationships, the Low Voltage Systems Advisor will be expected to provide a high level of customer service.
position details/responsibilities…
Create proposals for clients and integrate with low voltage estimating team for design and costing information.
Coordinate with design and project management teams to develop innovative solutions for customer needs.
Establish strong relationships with manufacturer representatives.
Travel to meet with potential clients and discuss design expectations.
Attend tradeshows and industry trainings to maintain up-to-date product knowledge.
here's what we're looking for…
Minimum 2-5 years prior success in a commission-based sales / business development role.
Bachelor's Degree and valid driver's license are required.
Ability to dedicate up to 50% of time to travel. Travel is currently within Florida, with potential to expand nation-wide.
Experience in luxury residential housing construction is preferred.
Highly developed analytical and problem-solving skills with a strong focus on customer service.
Ability to communicate professionally and effectively with customers, employees and senior-level leadership.
Ability to multi-task, handle contract negotiations, and work in a deadline oriented environment.
Proficient with Microsoft Office Suite (Word, Excel, Outlook).
Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth.
#LI-XT1
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
Cookie Baker and Customer Service
Sales Associate And Customer Service Job 37 miles from Plant City
We are currently hiring individuals with morning/ daytime availability [5am-noon, and/or noon-8pm].
Come make cookies every day and be a part of a fun, fast growing company! Our bakery smells amazing! The time goes by quickly because we are a very busy store and there is always something to do. We need help to weigh and shape dough, bake the dough and frost/decorate the cookies after they come out of the oven. If you are someone who pays attention to the small details, this job is for you! We want our cookies to look just as advertised. We are an open bakery so keeping things clean as we bake is especially important.
Bakers will be cross-trained so they also interact with customers and fill orders. Good customer service is essential! We love seeing some of the same happy customers every week. People who come to buy cookies are excited and happy to be in our store. We get to chat with customers and make their day!
Many of our bakers have no previous baking experience but enjoying baking is a plus!
Reservationist: Part-Time
Sales Associate And Customer Service Job 21 miles from Plant City
JOB TITLE: Reservationist
EMPLOYER: Museum of Science & Industry
SALARY RANGE: $13.50/hour
DEPARTMENT: Guest Services
REPORTS TO: Guest Services Leadership
SCHEDULE: Tuesday-Friday
SUMMARY: The Reservationist will be the first point of contact for many of guests, helping to create an exceptional visitor experience by managing group reservations, answering inquiries, and providing helpful information about MOSI's exhibits, experiences, and programs. Flexibility to work weekends and during peak times-such as school breaks and holidays-is essential for this role.
DUTIES AND RESPONSIBILITIES:
Respond promptly and professionally to incoming phone calls and emails regarding general inquiries, as well as individual and group reservations.
Create, update, and maintain accurate reservation records for museum admissions, programs, and events.
Assist guests with booking modifications, including changes, cancellations, and confirmations.
Collaborate with internal departments to ensure seamless coordination of group visits and special events.
Provide clear and courteous information about museum hours, exhibits, events, amenities, and policies.
Stay informed about MOSI's daily schedule, current promotions, and upcoming events to effectively answer guest inquiries.
Support guests with registering for memberships, camps, and educational programs.
QUALIFICATIONS:
High School diploma or equivalent required; some college preferred
Previous experience in customer service, reservations, or a call center environment
Effective communication skills, both verbal & written.
Bilingual skills (especially Spanish/English) are a plus.
Strong organizational skills and attention to detail.
Comfortable with computers, including reservation/ticketing systems and Microsoft Office.
Ability to work in a fast-paced environment and handle multiple tasks efficiently.
Availability to work weekends and occasional holidays.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Must be able to remain in a stationary position for extended periods, primarily seated at a desk.
Frequent use of hands and fingers for typing and handling phone equipment.
Occasionally required to move about the office or assist at front desk locations.
Ability to communicate clearly and effectively over the phone and in person.
May need to lift or carry light materials (up to 15 lbs) such as brochures, forms, or office supplies.
Visual acuity required for reading computer screens, printed materials, and managing reservation systems.
COMPETENCIES:
ELICIT-Embodies MOSI's values of Enjoyment, Learning, Impact, Collaboration, Innovation, and Trust; Exudes enthusiasm and creativity; Exhibits sharp critical thinking skills with an openness to diverse opinions and respectful discourse; Practices continuous respect, professionalism, intellectual honesty, integrity, and ethical conduct.
Customer Service-Displays a strong commitment to delivering exemplary customer service. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
Communication-Speaks and writes clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions in oral and written situations; Demonstrates group presentation skills and actively participates in meetings.
Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Judgment--Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Reservations Agent
Sales Associate And Customer Service Job 40 miles from Plant City
CABOT
The Cabot Collection is a luxury developer of exceptional golf destinations. Its portfolio of world-class getaways includes the award-winning Cabot Cape Breton in Nova Scotia; Cabot Saint Lucia on the northern tip of Saint Lucia; Cabot Citrus Farms in Central West Florida; Cabot Highlands in Inverness, Scotland; Cabot Revelstoke in British Columbia; and Cabot Bordeaux in the southwest of France. Cabot continues to build upon a legacy of excellence in luxury resort and residential offerings across each unique property, where owners and guests have access to a well-rounded suite of destination-specific experiences and an unparalleled quality of service.
CABOT CITRUS FARMS
Located in the central-west region of Florida, aptly known as the Nature Coast, Cabot Citrus Farms is set across 1,200 acres of pristine natural beauty. The landscape is marked by dramatic elevation changes, rolling hills, sandy soil, and a canopy of sand pines, palmetto trees, and century-old moss-covered oaks. The destination features 56 holes of golf, including two regulation-length courses, Karoo and Roost, a 9-hole course called The Squeeze, and an 11-hole par-3 course named The Wedge. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated dining, a full range of off-course adventures, and various outdoor trails, embodying a reimagined vision for Florida golf and active wellness.
Position Overview
As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service.
Key Responsibilities
Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities.
Manage itinerary planning, including coordinating all aspects of the guest journey.
Field general inquiries and direct calls to the appropriate department.
Organizing and cataloging CRM data, including guest information and relevant questions and preferences.
Possess proficiency with all systems and software.
Proficiency with all systems and processes to be able to train the Reservations team members.
Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader.
Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests.
Communicate effectively both verbally and in writing with internal and external guests, as well as other departments.
Comfort with upselling and promoting a variety of premium products.
Address and resolve guest service issues in a positive manner.
Block special request reservations VIP reservations and/or room assignments.
Maintain and organize both hotel and guest information, whether on a computer or regular file system.
Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office.
Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends.
Qualifications
Bachelor's degree or equivalent working experience required.
Strong ability to multitask and complete multiple assignments simultaneously.
At least 1 year of Reservations Agent experience or other Hospitality related experience is required.
Familiarity with PBX operations and internal guest communication systems a plus.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Requires excellent communication skills, both verbal and written.
Takes a proactive approach towards decision-making and resolving challenges.
Takes initiative and makes suggestions to solve problems.
Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests.
Experience in a golf property preferred.
Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy.
Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet.
Comprehension of the reservation sales process.
Analytical approach to problem solving.
Dynamic, enthusiastic, and innovative leader who thrives under pressure.
Skilled in service recovery, consistent guest follow and follow through.
Ability to maintain confidentiality and discretion, especially with high-profile individuals.
Working Conditions
Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties.
Ability to work long hours sitting or standing at a desk in an office setting.
Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls.
Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs.
Benefits
We offer a comprehensive benefits package, including:
Health, Dental, and Vision Insurance
401(k)
10 Paid Vacation Days
5 Paid Sick Days
14 Company Holidays
Maternity and Paternity Leave
Complimentary Staff Lunch
Early Earned Wage Access
Golf Privileges
Employee Discount Program
And much more!
Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that!
If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property!
Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.
Reservations Agent
Sales Associate And Customer Service Job 48 miles from Plant City
- Schedule
3pm - 11:30pm Monday - Tuesdays off
Call Center + Base Salary + Paid Training + Onsite
Sales Associate And Customer Service Job 42 miles from Plant City
Job Details SEMINOLE, FLCall Center Representative
Job Title: Call Center Representative
Position Type: Full-Time, Entry-Level, Mid-Level, Experienced
Salary: $1,500 - $2,000 per week (Base + Commission)
Schedule: Monday - Friday, 8:30 am - 5:00 pm (No weekends!)
This is an onsite position only.
Benefits:
On-site paid training and ongoing career development to set you up for success.
Health, dental, vision and life insurance.
Paid time off and paid holidays.
Weekly pay
Guaranteed base salary plus commission.
No weekends are required. Enjoy your free time with weekday work only!
Company events and community outreach opportunities.
Join Our Team at American Power & Gas - A Leading Provider of Green Energy Solutions!
Are you looking to build a rewarding career in sales and customer service? American Power & Gas is expanding and hiring motivated Call Center Representatives to join our dynamic team! With over 43,000 satisfied customers and 25 years in business, we provide green energy solutions to both residential and commercial customers. This is an exciting onsite position that offers paid training, career growth, and a fun team environment.
Key Responsibilities:
Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
Participate in telemarketing efforts, generating leads and promoting green energy services.
Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.
Requirements:
No prior sales or telemarketing experience required-entry-level, mid-level, and experienced candidates are encouraged to apply.
Excellent verbal communication and strong listening skills to engage customers effectively.
Enjoy working in a team-oriented call center environment and handling a high volume of calls.
Motivated to improve your life and career while providing excellent customer service and care.
Open to feedback and able to thrive in a fast-paced, evolving workplace.
At American Power & Gas, even if you have no prior sales experience, we offer full training and continuous support to help you grow as a call center representative. Many of our top performers started from scratch, and we provide the tools you need to succeed in this inside sales career. If you're looking for a customer service-driven sales position, where customers are already using the product (electricity), then this is the career for you!
Ready to take the next step in your career?
Apply now to become a Call Center Representative with American Power & Gas and start shaping your future with us! We look forward to meeting motivated individuals ready to make a difference.
Schedule your interview today by calling **************.
For more information, visit our website: ***************************************
Join our career community on Facebook: ***********************************
Bonus points if you have worked in these industries before but not required, such as, call center representative, telemarketing, call center, inside sales, customer care, account manager, account manager, territory manager, client representative, customer care representative, phone representative, support representative, telephone representative, customer experience representative, telephone csr, call center agent, csr, call center agent and customer service.
YES Center Call Center Specialist - Tampa YMCA
Sales Associate And Customer Service Job 21 miles from Plant City
Under the direction of the YMCA Engagement and Solutions Center (YES Center) Call Center Director, the YES Center Call Center Specialist will be responsible for receiving inbound and performing outbound calls that support Family Center operations and enhance the member/program participant's experience by assisting with general inquiries, performing business functions such as membership sales, cancels and adjustments, program registrations, collection of failed drafts and updating account information. When launched, outbound calls will support YMCA growth in areas of program fulfillment and optimization, member satisfaction and value added, process improvement and member retention.
The YES Center will be open extended hours to support the Call Center and Family Centers. Hours of operation may vary depending on need. Hours of operation will include early mornings, evenings, weekends and holidays. Ability to work shifts and hours is a necessity.
Critical areas of expertise include:
* Knowledge of computers and ability to learn software applications
* Excellent verbal, interpersonal and problem-solving skills
* Working well in team environment
* Highly organized and able to multi-task
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
YMCA Engagement and Solutions Center Call Center
* Responsible for effectively communicating information to callers regarding general inquiries, Family Center information, membership, programs, and events.
* Responsible for learning and following published SOP's in order to optimally support members, program participants and Family Center staff.
* Provides excellent customer service and enhances the YMCA experience to guests, members, program participants, and staff.
* Reports membership, program, or process concerns, as well as unusual situations or unresolved issues to supervisor.
* Ability to work towards common goals and objectives in a collaborative and team-centered environment.
* When launched, will perform outbound calls to increase program fulfillment, membership sales, renewals, and other initiatives as developed by Operations.
* Perform all duties, tasks and projects as assigned by supervisor.
* Assists with other projects as needed and participates in all staff meetings and/or related meetings.
* Adheres to all policies, guidelines, rules, and best practices as outlined by the Tampa Metropolitan Area YMCA or directed by supervisor.
POSITION REQUIREMENTS:
Education/ Experience Required:
* High school degree, or equivalent is required. Associate's degree preferred.
* Excellent verbal, interpersonal and problem-solving skills
* Ability to work in a fast-paced and constantly-changing environment
* Ability to multi-task
* Ability to relate effectively to diverse groups of people from all social and economic
segments of the community
* Ability to handle conflict professionally and manage conflict resolution in a timely manner
* Previous customer service, sales or related experience
* Knowledge of computers
* Must be able to work flexible hours including evenings, weekends, and holidays
* Able to learn and understand YMCA membership operating system and call center software
Certifications/Trainings Required:
* Must obtain within 30 days of employment and maintain current certifications in CPR, First Aid, AED and Oxygen Administration.
* Maintain other required certifications as stated in the training matrix.
WORK ENVIRONMENT AND PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job including, but not limited to:
* While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time and be able to communicate using a computer and authorized work phone/smart device
* Ability to perform all physical aspects of the position, including but not limited to, walking, standing, bending, reaching, and lifting
* The employee frequently is required to sit and reach, and must be able to move around the work environment
* Ability to lift and move a minimum of 30 pounds
* Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust
* Ability to work in a variety of environments, specifically those subject to extreme humidity/dampness, heat and cold
* The noise level in the work environment is usually moderate
* This position may require availability to work flexible hours including evenings, weekends, and holidays as needed
* Must be able to perform all duties and functions of those that are supervised
Inside Sales Associate Cosmoprof 66191
Sales Associate And Customer Service Job 11 miles from Plant City
COSMOPROF SALES ASSOCIATE:
Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements: Legal wants you to know
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Customs Compliance Professional
Sales Associate And Customer Service Job 25 miles from Plant City
804 Technology is currently seeking a Customs Compliance Professional for a contract job opportunity located in Orlando FL. As a member of the customs team, the individual will provide guidance relating to US Customs processes, as well as facilitate transactional support for US imports and exports. Prepare and submit clearance instructions to customs brokers while ensuring full compliance with US import and internal requirements. Work with various importing requirements such as FDA, EPA, AD/CVD, Section 201,301,232, quotas and Free Trade Agreements. The full and my contact information are listed below. If you are interested please respond be sending me your resume and your availability. Thank you in advance for your time.
Pay: $34-37/hr
Shift: 1
st
(8:00am-5:00pm)
Location: Orlando, FL
Job Description
Customs Compliance Professional
Contract To Possible Permanent Placement
Position Overview
As a member of the customs team, the individual will provide guidance relating to US Customs processes, as well as facilitate transactional support for US imports and exports.
Responsibilities
Prepare and submit clearance instructions to customs brokers while ensuring full compliance with US import and internal requirements
Work with various importing requirements such as FDA, EPA, AD/CVD, Section 201,301,232, quotas and Free Trade Agreements
Monitor U.S. imports to ensure timely clearance and resolve problems as necessary
Ensure full compliance for export transactions, including the review of export documentation, filing of Electronic Export Information and record retention
Interface with customs brokers, internal departments and suppliers to obtain needed information and ensure consistency with defined import and export processes
Required Knowledge/Skills, Education, and Experience
Bachelor's Degree or High School Diploma and relevant years of experience
2+ years of direct US import and export experience
Direct experience with reviewing, preparing and processing import entries and export shipments
Excellent knowledge of US Customs regulations, US Tariff database, General Rules of Interpretation and customs brokerage activities
Advanced knowledge of trade preferences (such as USMCA), duty minimizing programs (such as US Goods Returned) and valuation regulations
This role requires strong interpersonal attributes including: high ethical standards, strong organizational and communication skills, high attention to detail, highly self-motivated and a team player.
Exceptional analytical, problem solving, and organizational skills
Effective written, verbal and presentation communication skills
Must possess strong skills with Microsoft Excel, Word, and Outlook; PowerPoint a plus!
Preferred Knowledge/Skills, Education, and Experience
Experience with SAP preferred
Licensed US Customs Broker preferred.
Brian Smith
804 Technology
Recruiting Director
c: ************
o: ************
f: ************
************************
*********************
***************************************
804 Technology is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, disability or national orgin.
Customer Success Rep
Sales Associate And Customer Service Job 21 miles from Plant City
Are you self-motivated, intellectually curious, enjoy new challenges and have strong relationship building skills?
Are you looking for an opportunity to gain valuable business experience and grow your career in the sales field?
If so, please continue to read further!
We are looking, for high-energy, proactive Customer Advocate to be an agent for customer satisfaction and retention to work in our Tampa office.
IMAGINiT Technologies, a division of Rand Worldwide, is a leading provider of Autodesk design and engineering solutions. IMAGINiT provides CAD software and technology expertise to companies across North America. You will have a great team standing behind you, but you will need to bring motivation, persistence, and a sincere desire to help customers reach their business goals.
Job Description
Proactively contacting customers after purchase to acclimate them to the benefits of being an IMAGINiT customer; and support the adoption of Autodesk products early in their contract.
Documenting all client communications in CRM system and escalate any client satisfaction issues to the appropriate manager for resolution.
Assessing internal processes and proposing improvements that directly affect customer retention.
Acting as a liaison with customers to resolve a variety of issues with their account and coordinating with internal resources as necessary to ensure access to their software.
Conducting presales and business reviews for our customers with our sales organization to ensure retention and expansion of solutions.
Provide customers with usage data analytics to optimize their digital solutions.
Managing customer leads to ensure they are assigned and handled by the appropriate individual or department.
Qualifications
Bachelor's degree in communications, marketing, or related field preferred or comparable experience
2 years of experience in CUSTOMER RELATIONS role
Strong technical acumen
Outstanding telephone skills with impressive ability to relate over the phone, good speaking voice, and able to deal with multiple levels within organizations.
Highly motivated, resourceful, and patient with a strong desire to truly make a difference and ensure customer satisfaction
Excellent verbal and written communication skills
Ability to work at a high level with multi-tasking.
Strong presentation skills
Strong computer skills including Teams, Outlook, Microsoft Word, PowerPoint, and CRM tools.
Additional Information
Compensation:
Base Salary between $45,000 USD - $55,000 USD + bonus
Benefits
Health, Dental, and Vision
Flexible Spending Accounts
Short & Long-Term Disability
Wellness Programs
Paid Holidays
Vacation and Sick Leave
401(k) with company match
Tuition Reimbursement
Service Awards
Employee Referral Bonus Program
Full Time-Monday-Friday Work Schedule
Visit us at ******************* for more information.
We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.
We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.
We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted.
Must be authorized to work in US for any employer without company sponsorship.
Customer Relations Specialist - Tampa
Sales Associate And Customer Service Job 21 miles from Plant City
Customer Relations Specialist
About Urbanex
Urbanex is a rapidly growing, family and veteran-owned pest control company dedicated to
providing superior service and building a culture of growth, development, and teamwork.
From our humble beginnings in Nashville, Tennessee, in 2015, we're expanding to 14
locations across the country. We're not just about eliminating pests; we're about building
relationships and exceeding customer expectations. Our technicians are friendly,
courteous, and always go the extra mile, as evidenced by our customer testimonials.
At Urbanex, people are our most valuable asset. We invest in training, offer career
development opportunities, and foster a supportive, inclusive work environment where
everyone can thrive. If you're looking to join a company that values its employees and is
committed to making a difference for our customers, Urbanex might be the perfect fit for
you!
Our Core Values
• Play Like a Champion: We choose resilience, positivity, and determination, even when
it's hard. We find enjoyment and purpose in what we do to rise above, stay agile, and
pursue excellence in every situation.
• Unwavering Character: We choose to do the right thing, regardless of the
consequences. We always show up wholeheartedly, embracing vulnerability and
inspiring others by being a good person.
• Commit to Better: We wake up every day with the relentless desire to become better.
We face adversity head-on and inspire others to relate to challenges as opportunities for
growth.
• Wholehearted Connection: We root for one another in success and failure. We build a
community where everyone feels seen, supported, and valued. We meet people where
they are and believe building bridges is better than burning them.
• Belief is Contagious: We rise up by inspiring hope, giving people the freedom to
explore the journey of growth, and rewarding those with the courage to act on their
infinite potential,
About the Role
As a Customer Relations Specialist, you'll be the first point of contact for our customers at
our Fort Worth branch, playing a vital role in ensuring their satisfaction and
contributing to the branch's success. You will be a customer advocate, addressing
concerns, educating customers on our services, and ensuring they have a positive experience with Urbanex. This role requires a self-starter who can work autonomously,
manage their time effectively, and prioritize a broad set of responsibilities. You will need to
be reliable, honest, hardworking, and maintain a high level of professionalism in all
interactions. Excellent communication skills, both written and verbal, are essential. This is
an in-office position.
Responsibilities
• Answer incoming calls with enthusiasm and professionalism.
• Schedule and reschedule service appointments, ensuring efficient routing and
technician availability.
• Process customer payments accurately and securely, maintaining detailed records
in our CRM system.
• Respond promptly and professionally to customer inquiries via phone, email, and
SMS.
• Proactively follow up with customers to ensure their satisfaction and address any
concerns.
• Educate customers about Urbanex's services, the importance of ongoing pest
control maintenance, and any available promotions.
• Collaborate with branch managers and technicians to coordinate service routes
and resolve customer issues efficiently.
• Handle customer retention tasks, including addressing concerns that might lead to
cancellations and proactively rescheduling appointments.
• Provide feedback to branch managers on customer trends and issues to help
improve service delivery and identify areas for growth.
• Assist branch managers with various tasks and projects as needed, demonstrating
flexibility and a willingness to support the team.
• Maintain accurate and up-to-date customer records in our CRM system.
Qualifications
• Strong customer service skills with a passion for helping others and resolving issues
effectively.
• Excellent verbal and written communication skills, with the ability to communicate
clearly and professionally.
• Exceptional organizational skills and the ability to manage multiple tasks
simultaneously, demonstrating strong time management and prioritization skills.
• Solid problem-solving abilities and a knack for finding creative solutions to
customer challenges.• A team player mentality with a willingness to collaborate and support colleagues in
a fast-paced environment.
• Self-starter with the ability to work autonomously and take initiative.
• Adaptability and a willingness to learn new systems and processes.
• A positive attitude, strong work ethic, and a desire to contribute to a growing
company.
• Proficiency in basic computer skills, including data entry and Microsoft Office Suite.
• Experience with FieldRoutes CRM and Voice for Pest phone systems is a plus, but
not required (we'll train you!).
• Must be reliable, honest, and able to maintain a high degree of professionalism at
all times.
• Must pass a background check and credit check due to the handling of customer
payments.
What We Offer
• Competitive pay ranging from $16 to $22 per hour, based on experience.
•Company-subsidized health, dental, and vision insurance with a generous employer contribution toward premiums, 3 weeks of PTO, 10 company-paid holidays, and your birthday off!
• Opportunity to work in a fast-growing company with a strong focus on employee
development.
• A supportive, team-oriented work environment where your contributions are valued.
• The chance to make a real difference in the lives of our customers by helping them
create a pest-free environment.
Why Urbanex?
Working at Urbanex means being part of a team that's passionate about protecting our
customers' homes and businesses from pests. It means having the opportunity to grow
your skills and advance your career in a supportive and dynamic environment. It means
making a difference in your community, one satisfied customer at a time.
Candidates must be willing to complete a background check for this position