Sales associate and customer service jobs in Rockford, IL - 1,207 jobs
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WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Sales associate and customer service job in Janesville, WI
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$21k-33k yearly est. 60d+ ago
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Architectural Sales Support
Isotalent
Sales associate and customer service job in Saint Charles, IL
Our client seeks an Architectural Sales Support within the commercial building products industry to join their team in the greater Chicagoland suburbs in a fully in-office capacity. Do you enjoy reviewing architectural plans and specifications and tracking projects from start to finish? Are you detail-oriented, organized, and energized by supporting a fast-paced sales team? Do you take pride in keeping projects, data, and people on track? If so, this may be the perfect Architectural Sales Support position for you. Keep scrolling to see what this company has to offer.
The Perks!
• Competitive salary, $50,000 - $60,000, based on experience
• Quarterly sales bonus opportunity
• Medical dental and vision insurance benefits
• 401(k) with automatic 3% company contribution
• Profit sharing based on overall company performance
• Paid time off including 2-3 weeks of vacation plus sick time
A Day in the Life of the Architectural Sales Support
In this role, you'll serve as a key internal partner to the outside sales team, supporting commercial construction projects from initial identification through completion. You'll review plans and specifications, manage project documentation, and ensure quotes and timelines stay on track. Your work directly supports the company's mission of delivering specification-driven, technically sound solutions to architects, contractors, and design partners.
Responsibilities include:
• Identify and track new commercial project opportunities
• Review architectural drawings, plans, and specifications
• Manage projects from early identification through closeout
• Maintain and update the internal project and CRM database
• Prepare, review, and process quotes and submittal documentation
• Coordinate closely with outside sales representatives
• Monitor timelines and follow up to ensure deadlines are met
• Provide administrative and operational support to the sales team
Requirements and Qualifications:
• 2+ years of experience in inside sales, sales support, or sales operations within architectural, construction, or building products preferred
• Strong attention to detail and organizational skills
• Excellent written and verbal communication abilities
• Proficiency with CRM systems and Microsoft Office tools
• Ability to manage multiple projects in a fast-paced environment
• Team-oriented mindset with a proactive approach to problem-solving
About the Hiring Company:
Our client is a well-established manufacturer's representative firm representing multiple leading commercial building product lines. They partner closely with architects, contractors, distributors, and design firms to deliver high-quality, specification-driven solutions. The company is known for its transparent leadership, collaborative culture, and long-term investment in its employees.
Come Join Our Sales Support Team!
Start by filling out this 3-minute, mobile-friendly application here. We look forward to hearing from you!
$50k-60k yearly 20h ago
Salesperson
State Street Jewelers 4.1
Sales associate and customer service job in Geneva, IL
State Street Jewelers has been the Fox Valley area's premier jeweler for over 40 years, located in the heart of downtown Geneva, Illinois, at the corner of State Street (Rt. 38) and Third. Offering luxury brands such as Oscar Heyman, Hearts on Fire, Simon G., Baume & Mercier, and Shinola, the store provides a rich and welcoming shopping experience. With a team of jewelry professionals averaging 30 years of experience, State Street Jewelers is committed to providing unparalleled customerservice. Customers can enjoy not only exquisite pieces but also a personal and friendly atmosphere. The store is open seven days a week, providing convenience for every shopper's schedule.
Role Description
This is a full-time, on-site role for a Salesperson at State Street Jewelers in Geneva, Illinois. The Salesperson will assist customers with product selection, demonstrate knowledge of fine jewelry and luxury brands, and provide exceptional customerservice. Responsibilities include building and nurturing customer relationships, maintaining an organized and visually appealing showroom, and meeting or exceeding sales targets. Additional duties may include assisting with inventory management and participating in promotional activities.
Qualifications
Strong sales and customerservice skills with a focus on delivering an excellent shopping experience
Knowledge of fine jewelry, gemstones, and luxury brands, or a willingness to learn
Effective communication, interpersonal, and relationship-building abilities
Organizational and multitasking skills to handle a fast-paced retail environment
Previous experience in retail, sales, or a related field; experience in luxury or jewelry sales is a plus
Ability to work flexible hours, including evenings, weekends, and holidays
Passion for fine jewelry and a customer-focused attitude
$111k-194k yearly est. 3d ago
Business Services Representative
Addison Group 4.6
Sales associate and customer service job in Huntley, IL
Job Title: Business Services Support Specialist
Industry: Global Manufacturing
Pay: Between $45000 - $48000 / Year based on years of experience
Benefits: FREE health and dental insurance for the employee
About Our Client:
A global manufacturing company located in Huntley, IL, is seeking a Business Services Support Specialist to join their collaborative and friendly CustomerService support team. This is an excellent opportunity to work in a supportive environment with strong internal communication and growth potential.
Job Description:
The Business Services Support Specialist will assist customers with quotations, orders, and issue resolution while maintaining seamless communication with internal departments. The role also involves coordinating inventory levels, shipment updates, and product changes to ensure customer satisfaction.
Key Responsibilities:
Prepare and process customer quotes and forward to Sales or directly to customers
Monitor quote processing to ensure timely and accurate execution
Respond to routine customer inquiries in a professional and courteous manner
Assist with establishing new customer accounts via phone, email, or in coordination with Sales
Create documentation with customer specifications for Engineering, Finance, and Quality departments
Perform and monitor CRM entries, including those entered by Sales
Coordinate and communicate updates regarding inventory levels, shipments, and products
Qualifications:
Bachelor's degree required
Minimum 1 year of corporate experience in business services, customerservice, or purchasing
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Strong CRM experience and familiarity with tracking metrics
Excellent written and verbal communication skills
This role will evolve into an Inside Sales Role, need to comfortable on the phones
Additional Details:
This is a full-time, onsite role in Huntley, IL. The ideal candidate is detail-oriented, team-focused, and capable of multitasking in a fast-paced environment.
Perks:
Excellent benefits: FREE health and dental insurance for the employee
Yearly Reviews, free coffee and snacks each day
Collaborative work environment with 100% in office schedule
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
$45k-48k yearly 1d ago
Salesperson
Seasonal Landscape Solutions
Sales associate and customer service job in Algonquin, IL
Looking to for Immediate hire for an experienced design build hardscape Construction & Landscape Account Manager.
Seasonal Landscape Solutions is a design build contractor looking for a motivated sales closer, that is organized, great with follow up and communication, a people person, basic computer skills and a positive personality.
Experience in landscape design build industry preferable the northwest suburbs of Chicago.
Seasonal Landscape Solutions offers very competitive pay with a generous salary plus commission with annual potential seasonally to earn 125,000.00 + as in this industry it is very high volume fast pace fun environment.
We will provide you with 100% of some of the highest leads, company car, cell phone, laptop, office supplies and a great office work environment with continued support staff as we provide some of the best 2D , 3D, and fly through plan designs from our on staff designers.
we do have an estimator and purchasing manager but providing estimates with our LMN estimating software is a plus which we will train you on.
other benefits are flexible hours that you manage from day to day.
Paid Time Off.
Company Car.
Fuel Card.
Cell Phone of Choice Apple or Android.
Laptop Computer of Choice.
Medical insurance options.
401K
Field Measuring tools.
IT Support
Working with a friendly family orientated owner and much more.
$26k-71k yearly est. 5d ago
Transportation Services
Pavilion On Main Street
Sales associate and customer service job in Sandwich, IL
Pavilion on Main Street -
Pavilion on Main Street is seeking a Transportation Services to join their team! The Transportation Services is responsible for safely transporting facility residents to and from appointments, providing quality customerservice and helping to set the tone for the level of care residents will receive at the facility all while operating the facility vehicle.
Don't miss out on this incredible opportunity to join the Pavilion Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Transportation Services with us at a Pavilion Center.
Transportation Services Duties and Responsibilities:
Performs miscellaneous errands, such as carrying mail to and from the post office, transporting patients to doctor's offices and other activities, and driving patients to preferred providers for emergency treatment.
Ensures protected health information is kept confidential.
Reports complaints made by residents to supervisor.
Follows established safety policies and procedures.
Observes safety needs of residents as indicated in care plan.
Attends and participates in scheduled in-service training, educational classes and meetings.
All other duties, as assigned
Transportation Services Skills and Abilities:
Safe driving record and ability to assist residents with into and out of the facility vehicle.
Ability to obtain a CPR certification, preferred.
Transportation Services Education and Experience:
High School Diploma or GED preferred.
Previous chauffeur's experience preferred.
Current operator's license required.
Physical Requirements:
Must be able to move intermittently throughout the workday.
Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet
Ability to lift 50 pounds with frequent sitting and operating of hand and foot controls
May be necessary to assist in the evacuation of residents during emergency situation.
Pavilion Healthcare Full-Time Benefits:
Daily Pay & Competitive Compensation
401(k) with company match
Medical Insurance
Dental, Vision, and Disability insurance
Employee Assistance Program (EAP)
Employee Discount Program
Innovative Training Programs
Opportunity for Growth and Advancement
Paid Time Off
And much more!
Why Pavilion?
At Pavilion Healthcare, people come first-those we care for and those who make that care possible. We're a team that listens, supports, and grows together, united by a passion for making a difference every day. From your first day forward, you'll feel the impact of a culture built on respect, belonging, and continuous growth. With hands-on training, real mentorship, and opportunities to advance, we empower you to thrive because when you grow, so does the care we deliver. Join Pavilion and be part of something meaningful.
Apply to join a growing team today!
Pavilion Healthcare provides long and short-term skilled nursing care. At Pavilion, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome - our number one goal.
We don't just offer care for you - we care about you.
Pavilion Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
$31k-40k yearly est. 2d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Sales associate and customer service job in McHenry, IL
Actively seeking a bi-lingual client service representative, career planner or recruiter. Applicants should be comfortable working in a fast-paced office. Responsibilities include: placing people in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them as necessary.
Includes holiday pay, PTO, and generous benefits.
$29k-42k yearly est. 19d ago
Customer Development Representative
Dot Foods 4.4
Sales associate and customer service job in Sterling, IL
Department: CustomerService and Development Reports To: CDR Team Leader Wage Range: $22.49-$33.73 per hour, plus bonus opportunity
To effectively grow sales with existing accounts deemed to have considerable growth potential. To manage accounts requiring additional maintenance and/or
with limited geographic access. You will also contribute to onboarding and creating a positive experience for new customers.
WHAT YOU'LL DO
• Primary Dot Foods contact for existing customers within the assigned region and assess, pursue, and close on business opportunities.
• Responsible for increasing average order size through proactive solicitation of business.
• Call preparation to evaluate and research sales and operational opportunities.
• Daily problem-solving/ resolution with both existing and potential accounts.
• Territory analysis/ responsibility for all developments and trends within the assigned territory
• Attend sales meetings/ participate in training activities.
• Applies lean thinking and tools to identify and eliminate waste in all areas of the position.
• Manage all order processing and administrative work for all assigned accounts.
YOU MUST HAVE
• Bachelor's degree or equivalent Dot experience
• Planning, organizational and self-motivating skills
• Ability to make proactive phone calls to customers and manufacturers
• Ability to influence customer behavior
• Strong decision-making skills
• Experience working in a fast-paced environment and handling multiple tasks
YOU MAY ALSO HAVE
• Previous sales experience
ROLE SPECIFICS
• Schedule: Monday through Friday, with some flexible hours and overtime needed as job needs change.
• Travel: Occasional overnight travel for company meetings or customer visits. Must have ability to travel independently, as needed, by various modes of
transportation, including plane, train, or automobile.
WHO WE ARE
Dot Foods makes products more accessible and affordable to the food industry. We streamline the supply chain and build valuable partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative
solutions thrive here.
WHAT DOT CAN OFFER YOU
As a family-owned and-operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an
inclusive working environment, we will provide you with:
• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations,
exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.
EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or
applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other
basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
$22.5-33.7 hourly 3d ago
Professional Tools Service Center Receiver
Emerson Electric Co 4.5
Sales associate and customer service job in Rockford, IL
Expected to perform all the activities on the Factory Service Center Shipping & Receiving Team. Receives and ships all customer tools into and out of the Factory Service Center. Receives all customer returns and accurately enters customer and product information into various business platforms including JDEdwards, 360 Insight, or any other required business platform. Moves material to different locations in the building(s), utilizing various forms of material handling equipment including forklifts, hand trucks, two-wheel dollies or transfer truck. Evaluates customer returns for warranty, credit or repair as determined by company and department policies. Receives and ships all customer tools into and out of the Factory Service Center.
In This Role, Your Responsibilities Will Be:
* Receive tools sent to the factory service center from customers requesting a tool repair evaluation.
* Receive tools sent to the stock returns area from distributors requesting a credit.
* Receive parts shipments from DCs and suppliers, and all misc. packages that are sent to the factory service center. Put away parts into correct inventory locations.
* Package/box, label, and ship tools to customers and distributors accurately.
* Process/record all transactions in JDE, 360 Insight.
* Help walk-in customers with tool receipts and basic questions about the repair process.
* Identify the specific tool model on incoming receipts using variety of factors like serial number, product catalog, and general knowledge of product line.
* Evaluate condition of packaging and tool returned for stock credit. Make determination on whether the distributor should be given credit using a variety of factors such as condition of tool, serial number, sales order number, purchase order number. Determine whether the tool can be salvaged through repair or if the tool should be scrapped.
* Must have a good working or developing understanding of the entire product line.
* Good understanding of the various packaging sizes and understand limits of when the standard package can be substituted for another size.
* Supports receiving team at service desk counter, and interacts with customers in taking orders and providing feedback on the lead time in person.
* Receives tools for repair and customer returns at the standard daily and weekly pace set by the service center supervisor and management, without needing significant help from others.
* Information about tool received for repair that is entered into 360 with errors is relatively low and occurs within an acceptable amount of tolerance for the amount of training and experience with the product line.
* Parts and tools are put away into the correct inventory locations and errors are relatively low..
Who You Are:
* You stay aligned with your goals and stay productive. You prepare content for communication that is impactful. You build the customer relationships. You find ways to manage stress and pressure. You define issues and can map out a process.
For This Role, You Will Need:
* 1 year manufacturing or warehouse experience
* 1 year troubleshooting experience.
* Ability to interface with customers in person or via email communications.
* Ability to obtain a forklift license.
* Good oral and written communication skills.
* Working knowledge of computer applications.
* Legal authorization to work in the United States - Sponsorship will not be provided for this position.
Preferred Qualifications That Set You Apart:
* 3 years manufacturing experience, preferably in shipping/receiving/warehousing.
* 1-3 years customer facing experience.
* Forklift License
Our Culture & Commitment to You:
The salary range for this role is $45,700 - 53,000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to a role.
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
Learn more about our Culture & Values.
LI-BS
$45.7k-53k yearly Auto-Apply 12d ago
Full Time Customer Experience Coordinator
Tjmaxx of Il
Sales associate and customer service job in Machesney Park, IL
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1009 West Lane Rd
Location:
USA TJ Maxx Store 0352 Machesney Park ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 19d ago
Salesperson
Advance Stores Company
Sales associate and customer service job in Rockford, IL
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Compensation Range
The good faith estimate for this role is between 15.00 USD and 15.41 USD per hour for a new team member.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Find out more by visiting:
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$26k-69k yearly est. Auto-Apply 9d ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Carpentersville, IL
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$39k-72k yearly est. Auto-Apply 3d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Sales associate and customer service job in Huntley, IL
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. This position has a base plus commission. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$28k-34k yearly est. 20d ago
Customer Services Advisor
Halfords
Sales associate and customer service job in Elgin, IL
Apply now Job no: 562993 Work type: Part time, 12 hours per week Site: Elgin Business Area: Retail * Age 21+ £12.41 per hour * Under 21 £10.20 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all
You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest.
We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory pension, you can expect to enjoy:
* 25% off most of our products in Halfords Retail stores and online
* Amazing discounts of up to 50% on your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* At least 25% colleague discount at Tredz
* Life Assurance
* Uniform
* Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
* Employee assistance programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle2Work scheme
* Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
* Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services
To be successful in this role you will need:
* Experience of delivering great customerservice, ideally in a retail sales environment
* A proactive approach to helping customers and understanding their needs
* Problem solving skills
* Availability to work on a rota basis, including weekends
Ideally, you'll also have the following:
* Some knowledge and skills in car parts fitting and cycle repair
* Some experience of working towards and achieving sales targets
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
$28k-34k yearly est. 10d ago
Customer Service Associate
Savers | Value Village
Sales associate and customer service job in Hoffman Estates, IL
Job Title: CustomerServiceAssociate . $15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $15.23 = Clothing Sorter/Hanger, Hardware Sorter
$15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$15.81 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates.
What you can expect:
+ The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
+ To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
+ An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
26 Golf Center, Hoffman Estates, IL 60169
$26k-34k yearly est. 60d+ ago
Customer Service Associate
Savers/Value Village
Sales associate and customer service job in Hoffman Estates, IL
Job Title: CustomerServiceAssociate
.
$15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
$15.23 = Clothing Sorter/Hanger, Hardware Sorter
$15.45 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$15.81 = Clothing Grader, Hardware Pricer, Material Handler
Savers Benefits
Geographic & job eligibility rules may apply
Healthcare Plans
Comprehensive coverage (medical/dental/vision) at a reasonable cost
Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)
Paid Time Off
Sick Pay
Vacation Pay - Approximately 1-2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Performance Merit Increases
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our CustomerServiceAssociates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time CustomerServiceAssociates.
What you can expect:
The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Savers is an E-Verify employer
26 Golf Center, Hoffman Estates, IL 60169
$26k-34k yearly est. Auto-Apply 60d+ ago
Sales Person
Bob Loquercio Auto Group
Sales associate and customer service job in Streamwood, IL
Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
What We're Looking For: Our Sales department is looking for experienced automotive sales professionals who want to make an immediate impact on our growing department. If you're looking for an opportunity to drive our dealership forward on day one, apply here!
Benefits:
Medical Plan
Dental Plan
Vision Plan
401(k) Savings Plan
Basic Life Insurance
Accident & Critical Illness Insurance
Discounts on Products and Services
Flexible Schedules
Work Life Balance
Responsibilities:
Greet and guide customer as they appear on the lot to proceed into the sales process
Enhance the sales process by demonstrating the vehicles features on the lot
Assist customers in the completion of their sales applications
Assist management to increase sales by inspecting the lots vehicles daily, reporting any problems to management
Assist management in ensuring the lot is merchandised correctly to maximize sales
Build strong rapport with customers.
Perform high-quality, professional and knowledgeable presentation and demonstration of vehicles.
Qualifications
Qualifications:
Enthusiastic with high energy throughout the sales workday
Outgoing and friendly, especially while handling objections
Quality customerservice skills
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections during the sales process
Persistent, competitive and good work ethic
$26k-71k yearly est. 16d ago
Customer Service Coordinator
Marshalls of Il
Sales associate and customer service job in Sterling, IL
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2901 E Lincoln Way
Location:
USA Marshalls Store 1566 Sterling ILThis position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$16-16.5 hourly 12d ago
Customer Service Agent
Primary Staffing
Sales associate and customer service job in Saint Charles, IL
We are seeking a bilingual (English and Spanish) individual who excels in customerservice to assist our suppliers and walk-in clients. This versatile role also involves maintaining cleanliness in the work area and assisting with miscellaneous tasks on the production floor.
Responsibilities:
Provide exceptional customerservice to both suppliers and walk-in clients, communicating fluently in both English and Spanish.
Maintain a clean and organized work area.
Assist with various requests and tasks on the production floor as needed.
Handle customer inquiries and resolve issues with a positive, helpful attitude.
Collaborate with the production team to ensure smooth operations and client satisfaction.
Manage and organize documentation related to customer interactions.
Requirements:
Fluency in both English and Spanish.
Strong customerservice skills with a friendly and professional demeanor.
Ability to multitask and manage time effectively.
Willingness to perform cleaning duties and assist with various production tasks.
Capable of working in a fast-paced environment.
If you are bilingual, have a passion for customerservice, and are willing to contribute to various aspects of our production operations, this role offers a unique opportunity to be an integral part of our team.
$26k-33k yearly est. 1d ago
Client Services Rep/Career Planner/Recruiter
Sustainable Staffing Inc.
Sales associate and customer service job in Harvard, IL
Immediately hiring for a bi-lingual client service representative, career planner or recruiter. We're looking for someone comfortable working in a fast-paced office. Responsibilities include: placing candidates in well-matched employment opportunities, passionately connecting people with the right careers, handling the needs of customers and assisting them.
Includes holiday pay, paid time off, and generous benefits.
$29k-41k yearly est. 20d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Rockford, IL?
The average sales associate and customer service in Rockford, IL earns between $21,000 and $38,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Rockford, IL
$28,000
What are the biggest employers of Sales Associate And Customer Services in Rockford, IL?
The biggest employers of Sales Associate And Customer Services in Rockford, IL are: