Sales associate and customer service jobs in South Bend, IN - 989 jobs
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The Whittingham Agencies
Sales associate and customer service job in La Porte, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
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Customer Care Specialist I
Legrand AV, Inc.
Sales associate and customer service job in Warsaw, IN
Thank you for your interest in becoming part of the team at Legrand!
GENERAL PURPOSE
This position is responsible for providing information about the Company's products and resources to customers and sales team members placing inquiries via phone, e-mail, or other communication channels. This position also performs other functions and follow-up activities related to product returns, customer care, order entry and order management.
DUTIES AND ACCOUNTABILITIES
Respond to requests and inquiries received via phone, e-mail, chat, text or fax by providing accurate information regarding pricing and availability, order tracking information, cross reference look ups, and product solutions (e.g. projection screen, building mounting, rack configuration, camera specification, etc.) for our customers
Enter orders received via e-mail, EDI, phone or other communication channels
Follow-up with customers whose orders are incomplete or have issues that need to be resolved to ensure world class customer care
Assist customersin navigating to and using website
Process incoming requests from customers for returns and/or credit within brand guidelines, and, when applicable, giving estimates for repair and providing follow up to ensure timely processing
Respond to customer non-technical problems in a timely fashion
Identify opportunities to cross-sell or up-sell products from customer-initiated contacts
Enter customer feedback tickets into SAP on a timely and consistent basis, regarding the types of calls and inquiries being received
Maintain current knowledge of company products and processes through training and other available resources
Follow established procedures to complete work
Perform work at or above pre-established performance objectives
Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations.
Demonstrate our core values of Customer, People, Integrity, Teamwork, Continuous Learning & Improvement, and Empowerment & Accountability
JOB REQUIREMENTS
Essential Knowledge, Skills and Abilities Required:
Ability to multi-task and manage several duties simultaneously is essential
Demonstrated customer-focus orientation
Outstanding listening, comprehension and oral/written communication - including grammar, spelling, punctuation and writing composition skills
Strong attention to detail, organization and follow-through skills
Strong problem-solving skills
High degree of professionalism including flexibility and willingness to change schedules to meet customer needs
Proven ability to work independently and as a member of a team
High degree of confidence and resourcefulness
Proven reliability - attendance and punctuality
Intermediate personal computer skills including prior use of standard functions with word processing, spreadsheet and e-mail packages
Strong 10-key and keyboarding skills
Minimum Education and Experience Required:
High school diploma or equivalent with minimum of three years of customer care experience, preferably in a product support call center affiliated with manufacturing
Special Job Requirements:
Scheduled hours for employees in this position vary by location to support business hours
Overtime and weekend hours may occasionally be required
Preferred Qualifications:
Bachelor's Degree in marketing, sales, finance, or other business-related field
Previous experience with SAP application and contact management (ACD) system
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required (for the majority of the working day) to sit and make coordinated movements of the fingers for data entry on a keyboard.
General office (call center) environment
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Legrand AV is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!
Legrand is an equal employment opportunity employer.
For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.
$27k-33k yearly est. 6d ago
Real Estate Servicing Specialist
Honor Credit Union 3.8
Sales associate and customer service job in Berrien Springs, MI
Real Estate Servicing Specialist Location: Berrien Springs, MI Job Id: 3147 # of Openings: 2 Real Estate Servicing Specialist - Berrien Springs (Full-Time) This is a Hybrid Work Eligible position. You may be required to come into the Operations Center in Berrien Springs, MI as needed to ensure business needs are met.
ABOUT HONOR:
At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.
OUR TEAM:
As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day.
At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.
COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Responsible for providing servicing support for all mortgage and home equity loans including assisting members and providing clerical support.
Responsible for all servicing functions of portfolio and secondary market loans.
Performs funding of loan and delivery of funded loans to Investors.
Performs daily and monthly reporting and reconciliation tasks with investors.
Processes loan reviews and renewals of mortgage and home equity portfolios.
WHAT WE EXPECT FROM YOU:
EDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE REQUIRED:
One to three years of similar or related experience, including time spent in preparatory positions.
KNOWLEDGE/SKILLS/ABILITES:
Understanding of mortgage loan servicing functions including home equity loans; knowledge of mortgage related requirements, procedures, and general underwriting preferred.
Must have demonstrated ability to keep finances in order.
Good math skills/analytical skills.
Must be proficient with computer skills.
Organized and must be a multi-tasker.
Understands and complies with all applicable laws and regulations.
Exceptional problem-solving skills.
WHAT'S IN IT FOR YOU:
Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
$40k-64k yearly est. 2d ago
Salesperson
Advance Stores Company
Sales associate and customer service job in South Bend, IN
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
$20k-58k yearly est. Auto-Apply 15d ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Portage, MI
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$40k-74k yearly est. Auto-Apply 3d ago
LEER Group - Customer Service-Expeditor
Leer Group
Sales associate and customer service job in Elkhart, IN
Overall Responsibilities: An expeditor is responsible for facilitating the flow of work and materials to and from various work sites or departments as quickly as possible. This person will examine production and work order assignments to ensure compliance with production plans. This may include liaising with department supervisors to establish work progress. Main responsibilities include tracking orders, handling delivery delays, coordinating shipping, and ensuring that all orders have been shipped out.
RESPONSIBILITIES:
Enter production schedule based on shipping dates and instructions from Shipping Manager and Production Manager.
Work with customerservice to coordinate the timing and means of delivery
Make changes to production units based on feedback from CustomerService
Handle any issues related to shipping delays.
Find solutions to errors, and other problems as they arise.
Work with various departments to determine the quantity and units required.
Keep track of all inventories of units on hand
Review and track all order due dates
Track orders from placement through delivery
Ensure that units are transferred to each department in a timely manner.
Print and distribute scheduled production work orders and reports.
Performs other clerical duties.
Characteristics and skills:
Solid mathematical skills.
Basic computer skills
Understanding of the product being procured
Good mechanical aptitude
Some experience in a manufacturing or delivery setting
Excellent communication skills
Ability to collaborate with many different teams.
Excellent planning skills, organizational skills, and attention to detail
Problem-solving skills
Educational and other requirements:
High school diploma or equivalent required; college coursework or other formal training in related field preferred.
At least two years of related experience required.
Must have a passion for safety, workplace organization and continuous improvement.
#LI-DNI
$27k-35k yearly est. 4d ago
Customer Service Advisor - Portage MI
Stonebriar Auto Services
Sales associate and customer service job in Portage, MI
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$27k-34k yearly est. 9d ago
T-Mobile Sales Representative
Connectivity Source |T-Mobile Authorized Retailer
Sales associate and customer service job in Three Rivers, MI
Job Description
MAKE EVERYDAY RIDICULOUSLY AMAZING.
AVERAGE ALL IN PAY RANGE WITH BONUSES AND SPIFFS $19 TO $23 PER HOUR
NEW HIRE BONUS RAMP UP STRUCTURE!!
WHO is this FOR? All new hires for MOBILE ASSOCIATE AND RETAIL ASSISTANT MANAGER positions (excluding any promotions)
HOW is this PAID? A simple $400 payout
Connectivity Source is a team of ambitious, hardworking and outgoing people who are obsessed with providing amazing customer experiences while delivering on all sales goals! Wireless Retail with 5G will be one of the most exciting industries for years to come and there is no doubt that CSNation is the place to be!
The future of the CSNation is bright, with hundreds of stores and growing! You have the ability to make money every day and have fun in one of our hundreds of stores that sell T-Mobile!
There has never been a better time to join our team and grow your income!
Responsibilities
As a Retail Sales Representative, you are the face of our company and the most important position when it comes to generating sales and delivering an exceptional customer experience. We are looking for bold, energetic, passionate people as you are the first line of contact for our customers every day. Do you have that positive attitude for our customers, engagement to drive sales and a desire to have your income match the work you put in? Then we are ready for you to join CSNATION!!!
Standard retail jobs can be boring and uneventful but with us you will be a part of something huge! Your career at Connectivity Source can be elevated with opportunities that are in your control!
BENEFITS
We have several exciting benefits that differentiate us from other companies! Pair those with numerous advancement opportunities, and you've got the perfect place to grow!
Bonus Incentives
Automatic Raises
Health Benefits
PTO
401k
Pay Advances
Discounted Phone Service
Rewards Trips / Contests
Promotion Opportunities!
Child Care FSA (DCA) Benefit
Required Qualifications:
Open work availability for mornings, evenings, weekends, and holidays as scheduled
At least 18 years of age
A background check may be performed as part of the hiring process
Must be able to stand for long periods of time in a retail store environment
Must be able to move and/or lift up to 25 pounds
*Benefits subject to policy requirements Don't miss out on this opportunity to be part of a high-spirited, competitive team in a rapidly growing dynamic company. Connectivity Source is an equal opportunity employer.
$19-23 hourly 3d ago
CUSTOMER SERVICE REG-MPG CROWNPT SPORTSPLEX
Methodist Hospitals Inc. 3.8
Sales associate and customer service job in Valparaiso, IN
Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required forms and documents for physician office visits. Coordinates patient appointments for all physicians in the practice office. Schedules diagnostic tests as ordered and schedules follow-up appointment. Provides excellent customerservice.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES(*Essential Functions) Assists in maintaining compliance with regulatory standards applicable to areas of responsibility as required by accreditation bodies. Assists patients with check-in and check-out process and prepares medical records for physician visit. Directs telephone calls and messages to appropriate persons, provides customerservice as needed. Initiates scheduling process for diagnostic tests and referrals. Verifies financial information and insurance coverages. Verifies scheduled appointments and follows up on missed appointments per protocol.
Qualifications
JOB SPECIFICATIONS(Minimum Requirements) KNOWLEDGE, SKILLS, AND ABILITIES
* Certification as a Physician Office Business Administrator is desirable.
* Ability to apply medical terminology as it relates to patient visit and future appointments.
* Good computer skills and the ability to operate basic office equipment.
* Demonstrated good analytical skills.
* Demonstrated positive attitude, professional courtesy and compassionate customerservice to patience.
* Excellent communication and interpersonal skills.
* Ability to diffuse a stressful situation tactfully and professionally, and the ability to make good decisions in a stressful situation.
* Ability to work independently and in a team environment, and to multi-task.
EDUCATION
* High School Diploma/GED Equivalent Required
* Customerservice, reception, filling or billing experience in a physician's office or hospital.
* 2 Healthcare/Medical - Physician's Office Preferred
STANDARDS OF BEHAVIORMeets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.CONFIDENTIALITY/HIPAA/CORPORATE COMPLIANCEDemonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information. Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.DISCLAIMER - The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
$21k-30k yearly est. Auto-Apply 60d+ ago
Inside Sales Associate
Starin Marketing Inc. 4.0
Sales associate and customer service job in Chesterton, IN
Department: Sales
Reports To: Inside SalesAssociate
FLSA Status: Non-Exempt
The Inside SalesAssociate will monitor sales metrics and manage the sales administration process. They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment.
Education, Experience, and Core Competencies (Knowledge, Skills and Abilities) Required:
BS degree inSales, Marketing, Business Management, Business Administration or relevant field. Proven work experience incustomer experience or as inside sales manager. Hands on experience with CRM software and MS Excel. In depth understanding of the sales administration process. Have excellent interpersonal skills and customerservice skills, along with numerical abilities and problem-solving attitude.
Essential Duties and Responsibilities:
Follow order from start to completion, including providing tracking, estimated lead times, updates, and revisions as needed.
Confirm product availability & dealer pricing.
Work with vendors and team members on registering projects and sending quotes.
Liaise with dealers to update opportunities & follow-up on projects.
Conducting warm sales campaigns & update Marketing teams on activity.
Liaise with Marketing teams to ensure brand consistency and increase sales.
Update and create portal access for dealers, introduce channels of Starin communication.
Update dealers' brand franchising, as needed, for their companies' tiered pricing.
Maintain sales phone queue line.
Address and resolve customer issues.
Research and coordinate with other departments to create solutions for dealers' wants & needs.
Build an open-communication environment with both dealers and manufacturers.
Partner with outside sales (Key Account Managers) on key accounts.
Physical Demands:
Required to sit for long periods of time
Infrequent light physical effort required
Work Environment:
Work is performed in an inside office environment
Career Path:
The Inside SalesAssociate has various career paths that could be followed. All Associates are encouraged to have discussions with their supervisor and the Human Resources Department to view job descriptions and requirements for career advancement.
$36k-46k yearly est. Auto-Apply 60d+ ago
Inside Counter Sales Associate II
Colony Hardware 4.0
Sales associate and customer service job in Portage, MI
As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.
A Little About Your Day:
You will work directly with customers to ensure they order the right products and that the orders are ready on time.
Working face to face with customers you will provide a consultative approach to customerservice, suggesting additional and alternative products, add-ons, and other support.
You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
You will support operations by pulling orders and packing them as needed.
This Might Be the Opportunity for you if:
You are looking for a career with a growing company with opportunities for growth, development, and advancement.
You love working with customers, providing solutions and outstanding customerservice.
You have an entrepreneurial spirit is the foundation of your work ethic. You are results-driven, and adept at utilizing technology and data to support your success strategy.
You are skilled at developing and nurturing relationships as a means to success.
You love winning and are innately competitive.
You refuse to compromise your integrity to make a “sale”.
Paying attention to the details is engrained in who you are. Doing it right is as important as doing it with a sense of urgency.
You stay focused, and nothing falls through the cracks on your watch.
What you'll need for success:
A minimum of two-to-three years of successful inside sales experience.
Knowledge of the construction industry and products a plus.
At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
Knowledge of customerservice and order processing systems.
We Can Offer You:
Colony Hardware provides a performance-based culture where all employees are rewarded for achievement of both personal and company goals. This includes:
Competitive salary plus quarterly bonuses
Multiple medical, dental, and vision plan options
Short Term Disability, Long Term Disability, and Life Insurance
401k retirement plans with a generous company match
Tuition reimbursement
Competitive sick, vacation and PTO time as well as paid holidays
Company-provided PPE as required
Company-paid training and certifications
Generous discounts on the best products from leading industry vendors
About Colony Hardware:
With 50 locations and 1,000 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony Hardware's Commitment to Equal Opportunity
Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
$36k-49k yearly est. Auto-Apply 60d+ ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Sales associate and customer service job in Elkhart, IN
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Regional Sales Associate
Legrand AV, Inc.
Sales associate and customer service job in Warsaw, IN
Thank you for your interest in becoming part of the team at Legrand!
GENERAL PURPOSE
Actively pursue new accounts and generate new business with undeveloped accounts. Will directly manage account relationships and achieving sales quota within these accounts by providing a high level of customer satisfaction and by executing targeted call campaigns. Partners with field sales to help drive sales initiatives and business development activities for a given territory. Team oriented and able to work cross-functionally to maximize account revenues across all our major brands.
DUTIES AND ACCOUNTABILITIES
Develop accounts by leveraging our full AV solution offering and trusted brand names to convert business
Introduce customers to new products, programs, and tools that showcase the value-added benefits associated with being a Legrand partner
Drive annual initiatives for assigned product sales targets
Maintain accurate and up-to-date customer information in CRM tool
Represent Legrand at trade shows and client meetings to promote products
Work in team-based sales environment
Understand Legrand AV capabilities to effectively sell/support/promote all Legrand AV solutions to all customers on all projects
Support product management team in launching new products, markets and channels by conducting product training and developing promotion strategies. Monitor and give guidance to all Sales teams on specific brand initiatives
Be accessible to team members to work through customer and internal issues
Track competitive products and prepare appropriate competitive strategies to capture additional market share
Professional Development - utilize available Legrand AV resources and training to develop technical knowledge, sales skills, and interpersonal skills.
Understand workplace hazards and take steps to proactively prevent and report hazards or injuries in the workplace. Cooperate in Safety Programs, initiatives, and investigations
Demonstrate our core values of Customers, People, Integrity, Teamwork, Continuous Learning & Improvement, Empowerment & Accountability
JOB REQUIREMENTS
Essential Knowledge, Skills and Abilities Required:
Proficient selling skills necessary to identify opportunities, position solutions, and close deals.
Knowledge of professional, effective telephone techniques and customer care.
Excellent verbal, written, and communication skills
Excellent interpersonal skills
Good computer and database skills with proficiency in using the internet and Microsoft Office suite of software including Word, Excel and Outlook (or related e-mail system)
Proven ability to understand and practices value-added selling
Ability to operate/work in a high growth & entrepreneurial environment
Motivated, self-starter who desires success
Demonstrated ability to be customer focused and responsive to questions and needs
Ability to work in a team environment, and leverage additional resources as needed
Proven ability to present facts and recommendations effectively in oral and written form
Proven ability to work independently and as a member of a team
Proven ability to make sound decisions within established guidelines
Must have the ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation, or government law
Ability to demonstrate flexible and efficient time management and to appropriately prioritize workload based upon organization or department needs
Ability to multi-task and manage several projects at one time
Excellent project management and planning skills, while providing high attention to details
Must possess high degree of professionalism and ability to handle confidential information
Minimum Qualifications and Education:
Bachelor's degree insales, marketing, or business management and a minimum of one (1) year of experience in outbound sales; or combination of relevant education and experience
Special Job Requirements:
Must be able to provide for a safe home office working environment
Must be available for extended, varied work hours based on business need
Preferred Qualifications:
Experience using SalesForce.com CRM tool is a plus
Experience selling or installing AV solutions
WORKING CONDITIONS/PHYSICAL DEMANDS:
While performing the duties of this job, the employee is required to make coordinated movements of the fingers for data entry on a keyboard
Ability to lift up to 50 pounds
General (home) office and field sales environment
Long-distance or air travel as needed - not to exceed 15% travel
Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Legrand is proud to be an Equal Opportunity Employer. You will be considered for this position based upon your experience and education, without regard to race, color, religion, age, sex, national origin, sexual orientation, ancestry; marital, disabled or veteran status. We are committed to creating and maintaining a workforce environment that is free from any form of discrimination or harassment.
All employees must first contact their current manager before applying for an internal position.
Legrand is an equal employment opportunity employer.
If you'd like to work in a fun, creative, business-casual environment that offers a comprehensive benefit package, we encourage you to apply!
Legrand is an equal employment opportunity employer.
For California residents, please see the link for the Privacy Notice for Candidates. California law requires that we provide you this notice about the collection and use of your personal Information.
$25k-38k yearly est. 6d ago
Contact Center Member Specialist
Honor Credit Union 3.8
Sales associate and customer service job in Saint Joseph, MI
Contact Center Member Specialist Location: St. Joseph, MI Job Id: 2947 # of Openings: 2 Contact Center Member Specialist - St. Joseph (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise:
Providing Solutions For Your Financial Success.
Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Provides excellent member service by developing and maintaining strong member relationships through multiple communication channels, primarily being calls, emails, chat, text, and the fraud queue.
Actively resolving member concerns regarding credit union products and services including but not limited to new memberships, checking accounts, debit cards, credit cards, loans, home banking, mobile banking, bill payments, and processing fraud requests.
Engages with members to identify financial needs, actively strengthening member relationships through cross sales, education, and identifying ways for members to optimize financial goals.
Maintain current knowledge of Honor offerings and accurately record transactions and conversations with members.
WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE REQUIRED:
One to three years of similar or related experience, including preparatory experience.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of company products, and sales policies and procedures.
Must have a demonstrated ability to keep finances in order.
Strong listening, verbal, and written communication skills.
At all times follow the core values of the credit union.
Must be highly detailed.
WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Incentive eligible.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
$28k-34k yearly est. 2d ago
Salesperson
Advance Stores Company
Sales associate and customer service job in Elkhart, IN
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
$20k-59k yearly est. Auto-Apply 23d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Sales associate and customer service job in Portage, MI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$27k-34k yearly est. 10d ago
Inside Sales Associate
Starin Marketing Inc. 4.0
Sales associate and customer service job in Chesterton, IN
INSIDE SALESASSOCIATE
Department: Sales
Reports To: Inside SalesAssociate
FLSA Status: Non-Exempt
The Inside SalesAssociate will monitor sales metrics and manage the sales administration process. They will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment.
Education, Experience, and Core Competencies (Knowledge, Skills and Abilities) Required:
BS degree inSales, Marketing, Business Management, Business Administration or relevant field. Proven work experience incustomer experience or as inside sales manager. Hands on experience with CRM software and MS Excel. In depth understanding of the sales administration process. Have excellent interpersonal skills and customerservice skills, along with numerical abilities and problem-solving attitude.
Essential Duties and Responsibilities:
Follow order from start to completion, including providing tracking, estimated lead times, updates, and revisions as needed.
Confirm product availability & dealer pricing.
Work with vendors and team members on registering projects and sending quotes.
Liaise with dealers to update opportunities & follow-up on projects.
Conducting warm sales campaigns & update Marketing teams on activity.
Liaise with Marketing teams to ensure brand consistency and increase sales.
Update and create portal access for dealers, introduce channels of Starin communication.
Update dealers' brand franchising, as needed, for their companies' tiered pricing.
Maintain sales phone queue line.
Address and resolve customer issues.
Research and coordinate with other departments to create solutions for dealers' wants & needs.
Build an open-communication environment with both dealers and manufacturers.
Partner with outside sales (Key Account Managers) on key accounts.
Physical Demands:
Required to sit for long periods of time
Infrequent light physical effort required
Work Environment:
Work is performed in an inside office environment
Career Path:
The Inside SalesAssociate has various career paths that could be followed. All Associates are encouraged to have discussions with their supervisor and the Human Resources Department to view job descriptions and requirements for career advancement.
$36k-46k yearly est. Auto-Apply 60d+ ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Sales associate and customer service job in Cassopolis, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 10d ago
Contact Center Inbound Specialist
Honor Credit Union 3.8
Sales associate and customer service job in Saint Joseph, MI
Contact Center Inbound Specialist Location: St. Joseph, MI Job Id: 3084 # of Openings: 3 Contact Center Inbound Specialist - St. Joseph (Full-Time) ABOUT HONOR: At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise:
Providing Solutions For Your Financial Success.
Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking. OUR TEAM: As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we strive to be great, and that starts with the individuals that live out the "I Am Honor" promise every day. At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced individuals, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor. COMMITMENTS TO LIVING "I AM HONOR":
Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
The Platinum Rule - Treat others the way they want to be treated.
Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
Reason over Rules - Make decisions that are good for the person and good for Honor.
Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.
WHAT WE ARE LOOKING FOR:
Provides excellent member service by developing and maintaining strong member relationships by delivering an exceptional experience primarily through inbound calls.
Courteously and promptly resolve member questions, assist members with their accounts, and furnish information about products and services.
Appropriately escalates and connects members to other internal subject matter experts to maximize the members' experience.
Actively look for opportunities to cross sell products and services that benefit the member.
Maintain current knowledge of Honor offerings and accurately record transactions and conversations with members.
WHAT WE EXPECT FROM YOU: EDUCATION/CERTIFICATION:
High School diploma or equivalent.
EXPERIENCE REQUIRED:
Six months to one year of similar or related experience, including time spent in preparatory positions.
Customerservice and data entry experience is preferred.
KNOWLEDGE/SKILLS/ABILITIES:
Knowledge of company products and sales policies and procedures.
Must have a demonstrated ability to keep finances in order.
Strong listening, verbal, and written communication skills.
At all times follow the core values of Honor - Honest, Truth, Respect, and Integrity.
Must be highly detailed.
WHAT'S IN IT FOR YOU: Honor has excellent benefits for all full and part time team members. We offer:
Medical with prescription coverage, Dental, and Vision.
401k employer contribution & matching program.
Incentive eligible.
Paid time off and paid holidays (including your birthday!).
Paid community volunteer hours.
Wellbeing spending account.
Various discounts on credit union products and services for team members & their families.
Additional perks included.
Apply for this Position
$28k-34k yearly est. 2d ago
Salesperson
Advance Stores Company
Sales associate and customer service job in Valparaiso, IN
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
$20k-57k yearly est. Auto-Apply 9d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in South Bend, IN?
The average sales associate and customer service in South Bend, IN earns between $17,000 and $31,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in South Bend, IN
$23,000
What are the biggest employers of Sales Associate And Customer Services in South Bend, IN?
The biggest employers of Sales Associate And Customer Services in South Bend, IN are: