Sales associate and customer service jobs in South Dakota - 773 jobs
Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Sales associate and customer service job in Yankton, SD
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$36k-44k yearly est. 9d ago
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Customer Success Representative - Sioux Falls, SD or Des Moines, IA
Terraclear 4.0
Sales associate and customer service job in Sioux Falls, SD
TerraClear applies artificial intelligence, robotics, and world-class mechanical design to solve some of the most data deficient and labor intensive jobs on the farm. These technologies are rapidly transforming agricultural intelligence, allowing farmers to make faster and more informed decisions that translate into highly precise actions and more productive farms. Our first application solved one of the most disliked tasks on the farm: clearing rocks. The annual emergence of news rocks impacts nearly half of farms in North America, slowing farming, damaging equipment, and causing downtime during seeding and harvesting. Solving this problem frees farmers to focus on higher-value tasks and brings their operations into a new era of farming.
Leveraging our commercial success in rocks, we are now expanding our core technologies to new farm applications including the precise management of weeds, pests, disease and overall plant health.
Our team is tight-knit and believes in the power of teamwork. We value learning directly from the farmers we serve, getting our hands dirty, and tackling tough challenges together. You will thrive at TerraClear with a positive attitude, a collaborative mindset, a healthy dose of grit and a passion for solving real-world problems.
We are looking for a Customer Success Representative who will play a critical role in ensuring TerraClear customers are highly satisfied, contributing to the retention and growth of our customer base.
In this role, you will:
Develop a deep understanding of our products and services to effectively educate and support customers.
Serve as the main point of contact for customers, addressing their needs and resolving issues promptly.
Help customers achieve their desired outcomes by providing strategic advice and support to growers, field sales, inside sales and referral partners.
Own all post-salecustomer engagement activity including on-boarding, product and usage training, and regular monitoring of map and service delivery.
Own ongoing customer engagement, satisfaction, retention, and expansion through upsell and cross-sell opportunities.
Conduct regular check-ins and business reviews to assess customer satisfaction and identify opportunities for improvement.
Act as a liaison between customers and internal teams (e.g., sales and marketing, product development, engineering, and finance) to ensure customer feedback is communicated and addressed.
Create and manage a customer health monitoring system including; touch activity, satisfaction, and loyalty scores.
What we're looking for:
Qualifications and Experience:
2-3 years of proven success in a customerservice oriented role responsible for driving retention and growth of assigned customer base
2-3 years with farming and farm practices
2-3 years using CRM software and customer success tools used at TerraClear or similar (e.g., Hubspot, Google Suite)
Strong analytical skills with the ability to create and interpret customer data and metrics
Strong interpersonal and communication skills with the ability to build relationships and influence stakeholders
Independent self-starter with the ability to generate and maintain high levels of activity focused on growing customer base, retaining and upselling current customers
Excellent problem-solving skills and a proactive approach to addressing customer issues
Ability to manage multiple customers and projects and priorities.
Desired
Familiarity and comfort discussing technology (AI, software, automation)
TerraClears' base salary pay range:
$65-75k USD
We offer competitive compensation and benefits to our full-time regular employees, including:
Pre-IPO stock options (tax-advantaged ISOs)
Competitive base salary
Medical, dental, and vision insurance - 100% of premiums paid for employees and 85% of premiums paid for dependents
Generous paid time off and holidays
401(k) Plan
An inclusive and tight company culture that is mission driven
If you're excited about TerraClear, fit the above qualifications and are passionate about solving hard problems, please apply now!
TerraClear is an Equal Opportunity Employer committed to fostering an inclusive culture with extraordinary employees. We provide employment opportunities without regard to any legally protected status. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
$65k-75k yearly Auto-Apply 2d ago
Customer Service & Food Production
Dee Jay's QSR Inc.-KFC
Sales associate and customer service job in Sioux Falls, SD
Job Description
KFC Team Member (CustomerService & Food Production)
Build a strong
Foundation
both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!
We offer the following:
A commitment to promote from within
Training and mentorship programs
Scholarship opportunities
Reward and recognition culture
Competitive Pay
Flexible schedules- day, night and evening shifts
Employee meal discount program
Career advancement and professional development opportunities
Medical benefits
Health and Wellness programs
PERKS! Discounts on various offers
Next Day pay available
KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
The responsibilities of the team member will include:
Interaction with customers: receiving orders, processing sales and monies and managing customer issues.
Preparation of products.
Maintaining quality of product.
Monitoring all service equipment.
Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level.
Champions recognition and motivation efforts
Requirements:
The ideal candidates must want to have fun serving great food to our customers!
Must be at least 16 years of age
Accessibility to dependable and reliable transportation
Excellent communication skills, management/leadership and organizational skills.
Physical dexterity required (the ability to move up to 50 lbs. from one area to another).
Attendance and Punctuality a must
Operating of cash register as needed and making change for other cashiers.
Basic Math skills
Complete training certification
Enthusiasm and willingness to learn
Team player
Commitment to customer satisfaction
Strong work ethic
$33k-56k yearly est. 20d ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Sioux Falls, SD
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$36k-63k yearly est. Auto-Apply 3d ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Sales associate and customer service job in Watertown, SD
Applied Industrial Technologies is hiring a full-time CustomerSales & Service Representative at our Watertown, SDservice center. In this role, you'll provide professional and timely support to our sales team and customers.
As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill - and that's where you come in.
Why join AIT?
In addition to competitive hourly pay, bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A lasting career - career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work/life balance
Team oriented company culture
What you'll do:
In our fast-paced team environment, you will partner with our customers and outside sales team to find products and services, solve customer needs, and build ongoing positive business relationships.
Solve customer inquiries, prepare quotes, process/expedite orders & returns
Source parts from suppliers nationwide
Assist in generating sales by upselling, adding on, & educating customers
Help in the stockroom & deliver orders to customers as needed
Qualifications & Skills:
1+ year customerservice, inside sales, mechanical or maintenance experience required. Industrial distribution or parts counter environment preferred
High school diploma, GED or equivalent required
Must be able to lift up to 50 lbs.
Mechanical aptitude & attention to detail
Valid driver's license & clean driving record (MVR)
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-AV1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$41k-53k yearly est. Auto-Apply 48d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Sales associate and customer service job in Sioux Falls, SD
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Sioux Falls area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
Monday to Friday
Driver's License (Required)
$34k-46k yearly est. 60d+ ago
Customer Service - Ag Support
Sioux Nation Ag Center
Sales associate and customer service job in Sioux Falls, SD
General Description: This person will be part of a small team of Ag sales staff providing customerservice at the front counter and over the phone during business hours. Applicants should be personable and have the ability to prioritize customerservice. Experience in the animal health industry with products, feed, nutrition and procedures, particularly with cattle, is preferred. In addition, ideal candidates will be proficient with computers and various technologies or be willing and able to learn. General knowledge of the industry and locations a plus.
Responsibilities:
Answer customer questions regarding products and services provided by Sioux Nation
Pull and pack customer orders, including feed orders if applicable
Inventory counting and management of expired inventory
Assisting Field Marketers with inventory questions
Maintaining customer records for order processing and account management
Partnering with Inside Sales and Warehouse team on shipping and receiving needs
Working alongside sales, vendors and marketing to upsell or cross sell products
Communicate effectively with locations and management about inventory needs
Other duties as assigned
Requirements:
Previous experience in the animal health industry preferred, but not required.
Must have basic office and customerservice skills
Willing to follow direction and be part of a team
May be required to pass pre-employment physical as position requires bending, stooping, standing for hours, pulling and lifting up to 50lbs. List not all inclusive.
We want you to join us in our mission to help livestock producers reach their full potential and achieve success in their operations. Together, we can make a meaningful impact and help create a more sustainable and profitable future for the livestock industry.
$28k-36k yearly est. 60d+ ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Sales associate and customer service job in Sioux Falls, SD
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-31k yearly est. 3d ago
Customer Sales Representative
Everstead Financial
Sales associate and customer service job in Brookings, SD
Unlock your potential from anywhere. We're building a passionate team dedicated to client success and flexible remote work. We are seeking a results-oriented and customer-centric CustomerSales Representative to join our expanding work-from-home team. If you're eager to build a rewarding career by providing vital financial solutions and appreciate a flexible, independent environment, this remote position offers an exceptional path to success.
Your Day-to-Day as a Remote CustomerSales Representative:
You will be instrumental in guiding clients toward informed financial decisions. This includes:
Virtual Client Engagement: Establishing and nurturing connections with pre-qualified individuals and families.
Personalized Needs Assessment: Gaining a deep understanding of clients' financial situations and aspirations.
Strategic Solution Presentation: Delivering clear and compelling presentations of tailored financial strategies (Life Insurance, IUL, Annuities) via virtual platforms.
End-to-End Client Guidance: Ensuring a smooth and seamless experience from initial contact through plan implementation.
CRM Proficiency: Efficiently managing client interactions and data within our CRM system.
Why Join Our Team?
Unlimited Earning Potential: Your effort directly impacts your income with an uncapped commission structure.
Flexible Remote Work: Design a schedule that truly supports your work-life balance from your home office.
Pre-Qualified Leads Provided: Dedicate your time to building relationships, not cold calling.
Comprehensive Support: Benefit from extensive training, cutting-edge tools, and invaluable mentorship.
Strong Community: Become part of a collaborative and supportive network of peers.
Benefits Access: Opportunities for life insurance and healthcare benefits to support your well-being.
We're Looking For Individuals Who Are:
Exceptional Virtual Communicators: Capable of establishing rapport and clearly articulating complex information remotely.
Highly Self-Motivated & Disciplined: Thrive in an independent, home-based work environment.
Proactive Problem-Solvers: Results-driven and dedicated to finding the best solutions for clients.
Dedicated Client Advocates: Passionate about positively impacting clients' financial futures.
Important Notice: This is an independent contractor (1099) role. All compensation is commission-based.
Ready to shape your professional destiny in a dynamic remote sales landscape? Explore this exciting opportunity and apply now!
$35k-47k yearly est. Auto-Apply 3d ago
Captain - Customer Service
Daveandbusters
Sales associate and customer service job in Sioux Falls, SD
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Captain position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Captain's position requires a strong communicator who will guide our Guests through their Midway, retail, game rental and dining experiences. Our Captains also act as an initial point of contact in the enforcement of house policies and maintaining the safety and security of the unit.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Acts as an initial point of contact in matters concerning safety and security in all areas: front door, Viewpoints, Midway, bar areas, kitchen and back of house areas, dining areas, private event rooms and restrooms.
Acts as ambassador to the building, assisting Guests with all requests and answers questions as needed.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members and Managers.
Competently diffuses difficult Guest situations while protecting the integrity and safety of our staff, building and house policies.
Assists with the maintenance and upkeep of the Viewpoint and Midway areas.
Assists in the cleanliness and organization of the rental equipment. Ensures all billiard supplies are stocked, properly cleaned and maintained to maximize costs and decrease loss.
Checks for restocking of necessary supplies. Brings all areas up to standard.
Assists in the rental of Billiards and Shuffleboards, maintaining and resetting the area after each use.
Assists with the set up and break down of special events functions as directed by management.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Assists and directs Guests to Kiosk areas and answer questions as needed.
Ensures that our Guests adhere to house policies as outlined and informs management of any issues.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Is dressed in accordance with dress guidelines, looking neat, clean and professional at all times.
Must demonstrate ability to read and communicate in English.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
Work days, nights, and/or weekends as required.
Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $11.2 - $13 per hour
Salary Range:
11.2
-
13
We are an equal opportunity employer and participate in E-Verify in states where required.
$11.2-13 hourly Auto-Apply 60d+ ago
Test Content Services Specialist
Psi Services 4.5
Sales associate and customer service job in Pierre, SD
**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers.
We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent.
At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle.
Learn more about what we do at: *************************
**About the Role**
The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and
maintenance of certification exams. The Test Content Services Specialist will import
exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's
proprietary item banking and exam delivery software.
- This is a full-time permanent role, with flexible hours around core office availability
Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with
occasional travel for meetings, events and workshops.
**Role Responsibilities**
- Onboard new clients and determine appropriate test setup based on client requirements.
- Intake new exams for existing clients and publish exams according to established timeline requirements.
- Develop and maintain timelines for test publication activities and track progress in project management ticketing software.
- Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately.
- Prepare tests for publication and implement live updates to tests.
- Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients.
- Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems.
- Conduct quality control according to department procedures and address issues.
- Support other Content Management teams with tasks related to test publication.
- Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides.
- Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software.
**Knowledge, Skills and Experience Requirements**
▪ Bachelor's degree level preferred
▪ 1+ years' experience exam publication, item bank management and/or database management.
▪ Strong communication skills required.
▪ Ability to approach problems with creative problem solving.
▪ Proficiency with Microsoft Office applications.
▪ Experience with Jira a plus.
▪ Experience with XML, HTML and QTI file formats preferred Benefits
At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role.
In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes:
+ 401k/Pension/Retirement Plan - with country specific employer %
+ Enhanced PTO/Annual Leave
+ Medical insurance - country specific
+ Dental, Vision, Life and Short Term Disability for US
+ Flexible Spending Accounts - for the US
+ Medical Cashback plan covering vision, dental and income protection for UK
+ Employee Assistance Programme
+ Commitment and understanding of work/life balance
+ Dedicated DE&I group that drive core people initiatives
+ A culture of embracing wellness, including regular global initiatives
+ Access to supportive and professional mechanisms to help you plan for your future
+ Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$55k yearly 13d ago
Call Center Training Specialist
Monumenthealth
Sales associate and customer service job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
CS Patient Call Center
Scheduled Weekly Hours
40
Starting Pay Rate Range
$22.41 - $28.01
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Healthcare Call Center Trainer is responsible for developing, delivering, and evaluating training programs for call center staff who handle patient inquiries, scheduling, insurance verification, and other healthcare-related services. The role ensures agents provide accurate, empathetic, and compliant service. Reports to the Call Center Manager.
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Design and deliver new hire training and ongoing development programs for call center staff.
Create and update training materials, manuals, and e-learning modules tailored to healthcare compliance and patient communication.
Conduct quality audits of calls and provide coaching to improve performance.
Ensure staff understand and comply with HIPAA regulations, insurance processes, and healthcare policies.
Track performance metrics and adjust training programs to address gaps.
Collaborate with supervisors and managers to align training with organizational goals.
Support staff motivation and professional growth through mentoring and feedback.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent in General Studies
Experience - 1+ years of Education Training Experience
Preferred:
Experience - 1+ years of Healthcare Experience; 1+ years of Revenue Cycle Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$22.4-28 hourly Auto-Apply 14d ago
Account Servicing Specialist
Vervent
Sales associate and customer service job in Sioux Falls, SD
Full-time Description
Our ideal candidate is someone who is excited to become a part of an awesome, fast-growing team and
must
display these three top (required) skills:
1. Time management skills
2. Ability to think critically
3. Written communication skills
4. Ability to multi-task
General Position Summary
The Account Servicing Specialist is responsible for fulfilling Client and customer requests in a timely, accurate manner. This would include sending electronic correspondence in reply to requests regarding status of account, delinquent accounts, updating information, processing credit or debits as required or unsatisfactory services. The hours of the position are between 7:00am and 5:00pm Monday through Friday.
Perks
• Medical, FSA & HSA, Dental, Vision + More!
• 401k - 100% vested once you start contributing. Generous company match!
• Regular employee health, wellness & engagement activities!
• Pet Insurance, because fur babies are important to us too!
About Vervent
As one of the pre-eminent Lending as a Service (LaaS) companies, Vervent sets the global standard for outperformance by delivering superior expertise, future-built technology, and meaningful services. We support our industry-leading partners with primary strategic services including Loan & Lease Servicing, Call Center Services, Backup Servicing/Capital Markets Support, Credit Card Servicing, and Card Marketing & Customer Acquisition. Vervent empowers companies to accelerate business, drive compliance, and maximize service.
If you're interested in reviewing the full , continue reading below…
Primary Responsibilities
Process Transaction Services functions as assigned by Management;
Recommend improvements, enhancements, and changes to current policies and procedures to ensure effectiveness within the department;
Receive and respond to daily correspondence requests and internal requests submissions;
Maintain accuracy and efficiency according to established departmental standards;
Verify and update all pertinent information;
Work as one team with all Back Office area and sites of Vervent
Perform additional duties as required.
#LI-VW1 #LI-Onsite
Requirements
Position Requirements
High School diploma or equivalent.
Minimum of one year of credit card experience preferred;
Experience with Microsoft Office (primarily Word and Excel) preferred.
Ability to work in a team environment and interact effectively with all levels of management and staff;
Strong attention to detail with excellent verbal and written communication skills;
Ability to take the initiative and utilize sound judgment in decision making and higher level problem solving skills;
Ability to multi-task;
Ability to change functions quickly as need arises
Ability to learn multiple tasks in various platforms based on Client
Strong computer, keyboarding, and telephone skills.
Physical Requirements
The work is of an intellectual nature. While performing the functions of this job, the employee is required to sit for prolonged periods. Specific vision abilities required include close and medium distance vision and the ability to adjust focus. Must be able to hear normal sounds, distinguish sound as voice and communicate through human speech. This position requires the ability to operate a keyboard, computer mouse, telephone, fax, copier, writing tools, and other standard office equipment. On an occasion, an employee will be asked to lift items weighing up to 35 lbs.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Salary
$14.78-$19.71/hour, with possibility of monthly incentives.
$14.8-19.7 hourly 60d+ ago
Sports Entertainment Real Estate Sales Specialist
KW Sioux Falls 4.3
Sales associate and customer service job in Sioux Falls, SD
Job Description
Start Your Real Estate Career in Sports & Entertainment
Do you love real estate and want to work in a fun, high-energy part of the industry? This is your chance to help athletes, entertainers, and other high-profile clients find luxury homes while building a strong and exciting career.
When you join our team, you'll step into a fast-moving market where every day is different. You'll learn how to work with top clients, understand luxury properties, and handle important deals with confidence. You will get training, guidance, and support so you can grow your skills and feel ready for anything.
In this role, you will help high-profile clients buy, sell, or lease luxury homes. You'll learn how to understand their unique needs, offer smart advice, and make the process easy for them. You'll also get to build connections in both the real estate world and the sports and entertainment community. With advanced tools and clear steps to follow, you'll be able to close high-value deals and grow your career.
We're looking for someone with a real estate license or someone working toward getting one. You should enjoy talking with people, learning new things, and working in a fast-paced environment. If you are driven, friendly, and excited to grow, this could be a perfect fit for you.
With our team, you'll get access to luxury listings, high-quality leads, and a strong network that can help you move forward. Your schedule will be flexible, and you'll have the opportunity to earn great commissions as your skills improve.
If you're ready to combine real estate with the excitement of working with elite clients, apply today. This is your chance to build a career that offers growth, prestige, and endless opportunities.
Compensation:
$150,500 - $315,000 yearly
Responsibilities:
Guide high-profile clients through the buying, selling, or leasing process of luxury homes, ensuring a seamless experience.
Develop and maintain strong relationships with clients in the sports and entertainment industry, fostering trust and long-term partnerships.
Conduct market research to provide clients with up-to-date information on luxury real estate trends and opportunities.
Collaborate with team members to strategize and execute effective marketing plans for luxury property listings.
Negotiate contracts and agreements with confidence, ensuring favorable terms for clients while maintaining professional integrity.
Utilize advanced real estate tools and technology to streamline processes and enhance client interactions.
Attend industry events and networking opportunities to expand your professional connections and knowledge base in the luxury real estate market.
Qualifications:
Real Estate License or active pursuit of licensure.
Experience in luxury real estate sales or a related field, with a focus on high-profile clients.
Ability to build and maintain strong relationships with clients in the sports and entertainment industry.
Proven track record of successful negotiations, ensuring favorable outcomes for clients.
Familiarity with current luxury real estate market trends and opportunities.
Proficiency in utilizing advanced real estate tools and technology to enhance client interactions.
Strong communication skills, with the ability to convey complex information clearly and effectively.
Willingness to attend industry events and network to expand professional connections and knowledge base.
About Company
Keller Williams is home to the dreamers, the doers, and the business-driven professionals. To those who know that real estate is a calling and that if you can dream it, you can build it. Our agents are equipped with the best resources, marketing strategies, and tools to help clients buy or sell their homes.
To build careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving.
Our proven systems can help you achieve your goals faster than you thought was possible, with more training and support than anyone else.
$30k-43k yearly est. 17d ago
Call Center Specialist I or II
Monument Health
Sales associate and customer service job in Rapid City, SD
Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours
40
Starting Pay Rate Range $17.62 - $21.40
Call Center Specialist I $17.62-$20.25, Call Center Specialist II $18.62-$21.40
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Call Center Specialist serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).
Job Description
Essential Functions:
* Answer inbound calls and respond to patient inquiries with professionalism and empathy.
* Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
* Verify insurance coverage and assist with billing questions.
* Provide accurate information about healthcare services, policies, and procedures.
* Document all interactions in compliance with HIPAA and organizational standards.
* De-escalate complex issues for resolution.
* Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).
* Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.
* Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.
* All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Work Experience - 1-3 years Call Center Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference. Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$17.6-21.4 hourly Auto-Apply 1d ago
Call Center Specialist I or II
Monument Health Rapid City Hospital
Sales associate and customer service job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
CS Patient Call Center
Scheduled Weekly Hours
40Starting Pay Rate Range $17.62 - $21.40Call Center Specialist I $17.62-$20.25, Call Center Specialist II $18.62-$21.40
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Call Center Specialist serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).
Job Description
Essential Functions:
Answer inbound calls and respond to patient inquiries with professionalism and empathy.
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
Verify insurance coverage and assist with billing questions.
Provide accurate information about healthcare services, policies, and procedures.
Document all interactions in compliance with HIPAA and organizational standards.
De-escalate complex issues for resolution.
Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).
Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.
Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Work Experience - 1-3 years Call Center Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$17.6-21.4 hourly Auto-Apply 3d ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Rapid City, SD
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$36k-62k yearly est. Auto-Apply 3d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Sales associate and customer service job in Rapid City, SD
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-31k yearly est. 3d ago
Call Center Specialist I or II
Monumenthealth
Sales associate and customer service job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
CS Patient Call Center
Scheduled Weekly Hours
40Starting Pay Rate Range $17.62 - $21.40Call Center Specialist I $17.62-$20.25, Call Center Specialist II $18.62-$21.40
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Call Center Specialist serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).
Job Description
Essential Functions:
Answer inbound calls and respond to patient inquiries with professionalism and empathy.
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
Verify insurance coverage and assist with billing questions.
Provide accurate information about healthcare services, policies, and procedures.
Document all interactions in compliance with HIPAA and organizational standards.
De-escalate complex issues for resolution.
Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).
Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.
Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Work Experience - 1-3 years Call Center Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$17.6-21.4 hourly Auto-Apply 3d ago
Call Center Specialist I
Monument Health Rapid City Hospital
Sales associate and customer service job in Rapid City, SD
Current Employees:
If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.
Primary Location
Rapid City, SD USA
Department
CS Patient Call Center
Scheduled Weekly Hours
20
Starting Pay Rate Range
$17.62 - $20.25
(Determined by the knowledge, skills, and experience of the applicant.)
Job Summary
The Call Center Specialist I serves as the first point of contact for patients, families, and providers. This role ensures accurate information, empathetic communication, and efficient resolution of inquiries related to appointments, insurance, billing, and healthcare services. Opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. This position reports to the Call Center Supervisor(s).
Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:
*Supportive work culture
*Medical, Vision and Dental Coverage
*Retirement Plans, Health Savings Account, and Flexible Spending Account
*Instant pay is available for qualifying positions
*Paid Time Off Accrual Bank
*Opportunities for growth and advancement
*Tuition assistance/reimbursement
*Excellent pay differentials on qualifying positions
*Flexible scheduling
Job Description
Essential Functions:
Answer inbound calls and respond to patient inquiries with professionalism and empathy.
Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems.
Verify insurance coverage and assist with billing questions.
Provide accurate information about healthcare services, policies, and procedures.
Document all interactions in compliance with HIPAA and organizational standards.
De-escalate complex issues for resolution.
Support outbound call campaigns (appointment reminders, follow-ups, patient satisfaction surveys).
Maintain performance metrics including call handling time, quality assurance, abandonment rates, and patient satisfaction scores.
Apply a systemic perspective to problem-solving, recognizing how call center operations impact patient care, compliance, and organizational efficiency.
All other duties as assigned.
Additional Requirements
Required:
Education - High School Diploma/GED Equivalent
Preferred:
Work Experience - 1+ years CustomerService Experience; 1+ years Call Center Experience; 1+ years Medical Patient Accounts/Financial Services Experience
Physical Requirements:
Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Possible exposure to blood, bodily fluids, or tissues.
Job Category
Revenue Cycle
Job Family
Registration and Scheduling
Shift
Employee Type
Regular
15 Corporate Services Division
Make a difference.
Every day.
Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
$17.6-20.3 hourly Auto-Apply 3d ago
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