Sales associate and customer service jobs in Sugar Land, TX - 2,998 jobs
All
Sales Associate And Customer Service
Customer Service Representative
Client Service Associate
Call Center Associate
Sales Associate
Service Advisor
Bilingual Customer Service
Service Specialist
Customer Service Supervisor
Service Team Member
Store Sales Associate
Bilingual Customer Service Rep
Loanmax Title Loans 3.8
Sales associate and customer service job in Houston, TX
About the Role: The Bilingual CustomerService Representative plays a critical role in delivering exceptional support and service to a diverse customer base across the United States. This position requires effective communication in both English and a second language to address customer inquiries, resolve issues, and provide accurate information about products and services. The representative will serve as a primary point of contact, ensuring customer satisfaction by handling requests promptly and professionally. By understanding customer needs and providing tailored solutions, the role contributes directly to customer retention and brand loyalty. Additionally, the representative will collaborate with internal teams to escalate complex issues and improve overall service quality.
Minimum Qualifications:
Fluency in English and at least one additional language commonly spoken in the United States.
High school diploma or equivalent.
Proven experience in a customerservice role, preferably in a bilingual capacity.
Strong verbal and written communication skills in both languages.
Basic computer proficiency, including experience with CRM software and Microsoft Office.
Preferred Qualifications:
Associate's or Bachelor's degree in Communications, Business, or a related field.
Experience working in a call center or customer support environment.
Familiarity with the company's industry or product line.
Additional language skills beyond the required two languages.
Training or certification in customerservice or conflict resolution.
Responsibilities:
Respond promptly and professionally to customer inquiries via phone, email, or chat in both English and the second language.
Assist customers with product information, order processing, billing questions, and technical support as needed.
Identify and resolve customer issues by troubleshooting problems and providing appropriate solutions or escalating when necessary.
Maintain accurate and detailed records of customer interactions and transactions in the company's CRM system.
Collaborate with team members and other departments to ensure consistent and high-quality customerservice delivery.
Skills:
The required bilingual communication skills enable the representative to effectively engage with customers from diverse linguistic backgrounds, ensuring clear understanding and resolution of their needs. Strong interpersonal and problem-solving skills are essential for managing challenging situations and delivering positive outcomes. Proficiency with CRM software and other digital tools allows for efficient tracking and management of customer interactions. Preferred skills such as additional language abilities and industry knowledge enhance the representative's capacity to provide specialized support and contribute to continuous service improvement. Overall, these skills combine to create a responsive, empathetic, and knowledgeable customerservice experience that fosters trust and satisfaction.
$29k-36k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Fleet Truck Service Specialist
BP Americas, Inc. 4.8
Sales associate and customer service job in Houston, TX
The Truck Service Specialist is a key operational leader responsible for ensuring consistent execution of company standards across multiple locations within an assigned area. This role holds full accountability for supporting operational excellence, compliance, and customer satisfaction while driving initiatives that enhance profitability and brand reputation. Truck Service Specialist partners closely with Leadership to ensure staffing, training, and performance objectives are met, while fostering a culture of accountability, safety, and continuous improvement.
**Key Responsibilities**
**Leadership & Talent Development**
+ Partner with Group Managers to ensure locations have accurate staffing targets and assist with recruiting efforts as needed.
+ Support the development of team members by ensuring timely and accurate completion of training programs.
+ Coach and mentor employees to improve performance and prepare for future leadership roles.
+ Promote a culture of accountability, recognition, and professional growth across all assigned locations.
**Operational Excellence**
+ Monitor KPI's for assigned sites/region, identifying performance opportunities. Partner with operations to identify root causes for the opportunities and to develop action plans for remediation. Lead Return to Green meetings to ensure action plans are completed and expected metric improvements are realized.
+ Apply Lean, Six Sigma, and other methodologies to independently identify process gaps and systemic issues and identify sustainable long term scalable solutions, partner with continuous improvement team where needed, and engage operations for successful implementation across sites.
+ Support project implementation release and stabilization phases, ensuring solutions are embedded and continuously improved.
+ Participate in and/or Facilitate root cause analysis and corrective action planning for quality and compliance issues.
+ Support Value Stream Maps and Kaizen Events through all stages (A3 charter ideations/creation, pre-work identification and completion, regular follow-up, and sustainment).
+ Ensure consistent execution of company programs, policies, and procedures across all locations.
+ Conduct regular site visits to monitor compliance with operational standards, safety protocols, and service quality.
+ Maintain awareness of competitive practices, market conditions, and opportunities for automation that could impact business performance.
**Financial & Business Performance**
+ Support Truck Service Directors and Group Managers in achieving or exceeding regional budget goals.
+ Monitor inventory levels, pricing compliance, and expense control measures to optimize profitability.
+ Ensure accurate and timely completion of required reports and financial documentation.
**Customer & Brand Experience**
+ Champion a customer-first attitude by ensuring superior service and a clean, safe environment at all locations.
+ Actively solicit and incorporate customer and employee feedback to improve operations.
+ Apply data analysis to analyze customer feedback and operational data to identify trends and solution improvement opportunities that enhance experience and performance.
+ Resolve brought up customer concerns promptly and professionally.
**Compliance & Safety**
+ Ensure adherence to all federal, state, and local regulations impacting site operations.
+ Promote a culture of safety for employees and customers; enforce compliance with all safety protocols.
+ Safeguard company assets, equipment, and inventory through strict adherence to loss prevention and audit policies.
**Key Performance Indicators (KPIs)**
+ Compliance with company programs and operational standards.
+ Achievement of regional financial targets and expense control goals.
+ Completion of all required training programs within established timelines.
+ Customer satisfaction scores and resolution of called out issues.
+ Safety compliance and reduction of incident rates.
**What We'd Like to See**
+ High School Diploma or GED required; Associate's or Bachelor's degree in a related field preferred, or equivalent hands-on experience in commercial vehicle repair, service management, or a related industry.
+ 7+ years of progressive leadership experience in truck service, fleet maintenance, or a related industry.
+ Proven success managing multi-site operations and leading large teams.
+ Strong discernment, including experience managing budgets, P&L, and operational KPIs.
+ Knowledge of Root Cause Analysis tools and Problem Solving techniques.
+ Excellent communication, coaching, and conflict resolution skills to lead diverse teams effectively.
+ Proficiency in Microsoft Office (Word, Excel, PowerPoint) and operational understanding of POS software.
+ Travel requirement is approximately 50-75%.
+ Valid driver's license
**With Us, You'll Enjoy**
+ Competitive salary and annual bonus opportunity
+ Medical, dental, vision, and life insurance
+ 401(k) with company match
+ Paid vacation and holidays
+ Tuition reimbursement
+ Company-paid training and advancement opportunities
+ Relocation assistance (relocation not required)
_Not all benefit plans are available to all team members. For a full list, visit:_ *************************************************************
Our travel centers serve thousands every day; not one traveler is the same and our team must reflect that. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.
**Typical Physical Demands**
This role requires frequent verbal communication and strategic engagement with field leaders, and cross-functional partners. While primarily focused on planning, and oversight, this role occasionally visits service locations and inspect operations, which may involve standing, walking, or navigating shop environments. Lifting or moving objects up to 50 lbs may be required on rare occasions. Visual acuity is essential for reviewing operational data, facilities, and service documentation. All tasks are performed with or without reasonable accommodation.
**Work Environment**
This role operates in a dynamic field-based environment, including regular travel to indoor and outdoor service locations across all seasons. This role may involve occasional exposure to diesel fumes, mechanical noise, moving parts, and vibration during site visits. Workspaces may include contact with grease, oil, and other substances typical of a commercial vehicle repair facility. Proper safety protocols and protective equipment are provided and expected to be used during site inspections.
**Disclaimer**
This may not list all duties for this position. The incumbent in this position may be asked to perform other duties. TA Operating LLC reserves the right to revise the at any time. This job description is not a contract for employment, and either the incumbent or TA Operating LLC may terminate employment at any time, for any reason.
How much do we pay (Base)? (74,000 - 138,000) *Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.
This position is eligible for US Benefits - Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 - 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits (************************************************* [INSERT LINK TO APPLICABLE BENEFITS]. Bp has a parental leave policy as well, which offers up to 8 weeks' paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits (************************************************* .
We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee . You may learn more about our generous benefits at Core U.S. Benefits (************************************************* .
As part of bp's wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits (************************************************* .
**Why join us**
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees' lives that are meaningful, so we offer benefits ( ********************************************* to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
**Travel Requirement**
Up to 75% travel should be expected with this role
**Relocation Assistance:**
This role is not eligible for relocation
**Remote Type:**
This position is a hybrid of office/remote working
**Skills:**
**Legal Disclaimer:**
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp's recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
$89k-124k yearly est. 4d ago
Service Advisor
Boutique Recruiting
Sales associate and customer service job in Houston, TX
A Houston-based, full-service wealth management and financial planning firm is hiring a Service Advisor to support high-net-worth clients and elite Wealth Advisors in a high-touch, fast-moving environment. This role owns client service execution. From account openings and transfers to insurance underwriting coordination and complex trust registrations, this role serves as a trusted point of contact for day-to-day client needs. You will work deep in the details, manage significant volume, and ensure every client interaction is handled with precision and polish. They are looking for a sharp, collaborative client-service professional with experience in an RIA or similar wealth management environment, comfort supporting ultra-high-net-worth clients, and the confidence to manage complexity without dropping the ball.
Service Advisor Responsibilities:
Serve as a primary contact for client service requests and account-related inquiries
Schedule and prepare materials for client review meetings
Open, maintain, and update client accounts across multiple registrations and entities
Process onboarding paperwork for advisory accounts, financial plans, insurance, and annuities
Manage insurance underwriting workflows, including medical records and carrier coordination
Initiate and track asset and money movements
Support complex trust structures, including irrevocable trusts and IDGTs tied to insurance strategies
Maintain accurate records and documentation in Salesforce and paperless filing systems
Monitor custodian alerts and proactively resolve issues
Partner closely with Wealth Advisors and internal teams to ensure seamless execution
Assist with special projects as needed in a high-volume, high touch setting
Service Advisor Requirements:
3+ years of experience in an RIA or wealth management firm serving high-net-worth clients
Experience supporting clients with $10M-$250M net worth or $500K+ annual income
Bachelor's degree preferred
Strong working knowledge of life insurance in a wealth management context
Proven ability to open and fund accounts across complex registrations and trust structures
Experience with Salesforce or similar CRM, plus portfolio and document management systems
Highly organized, detail-driven, and able to manage volume without sacrificing quality
Excellent written and verbal communication skills
Clean broker check required Series 65 or equivalent (7 or 66)
Benefits:
10% salary bonus paid quarterly
Quarterly profit-sharing bonus
100% employer-paid medical insurance for the employee
Dental and vision coverage
401(k) with safe-harbor match
Unlimited PTO
Standard holidays plus additional time around Thanksgiving and Christmas
Strong commitment to work-life balance in an onsite, team-oriented environment
Clear track record of promoting from within
If you thrive in a collaborative culture, enjoy mastering complex client work, and want to sharpen your skills alongside elite advisors in a high-performance RIA, this role will push you and reward you. Apply now! #LI-SB1
$41k-72k yearly est. 5d ago
Client Service Associate
BCI-Brokerage Consultants Inc.
Sales associate and customer service job in Houston, TX
Client ServiceAssociate | Houston, TX Houston investment advisor seeks motivated Client ServiceAssociate to enhance the client experience by servicing clients and providing operational/administrative support to Financial Advisors. Responsibilities: Prepare/submit onboarding and investment paperwork to clients by request of advisor
Ensure investment data is posted, transferred or input into CRM
Submit paperwork to the custodian; follow up with custodian to ensure accounts have been put into place
Maintain prospectuses hard copy and digital versions for variable products including, annuities, REITS, alternative investments
Answer any client questions/requests pertaining to their investments
Assist in maintaining the following client files in support of industry compliance requirements and audits: statements for 6 years, new applications for 6 years after the account is closed, confirms for 3 years, advertising and correspondence specific to client for 3 years
Ensure that all clients who should be taking RMD's including beneficiary IRA's are completed in a timely manner no later than December 1st of each year
Check that advisors are appropriately registered for states outside of Texas when needed
Develop BD training and education materials for financial professionals
Monitor websites to ensure advisor registrations are up to date
Liaison between broker-dealer compliance and company office
Review relevant BD regulations & keep abreast of regulatory changes & updates
Submit recommendations to BD
Prepare for branch audits
Vet all vendor requests and new product information for company use
Monitor/track compensation splits to ensure commissions are accurate
Review items needed for client annual review meeting
Requirements:
Bachelor's degree preferred; FINRA Series 6 or 7, 63, 65 or 66 required upon hire if not currently held
5+ years of financial service experience a plus
Knowledge of data bases and CRM systems; industry knowledge a plus
Client-focused and thorough with high attention to detail; ability to find solutions; strong level of confidentiality; self-starter and motivator; efficient, quick learner and tech savvy
$33k-57k yearly est. 6d ago
Client Service Associate
Alphabe Insight Inc.
Sales associate and customer service job in Houston, TX
Catch Vibe Voice is a forward-thinking communications and client-engagement firm dedicated to delivering exceptional business solutions. We focus on helping organizations elevate their outreach, strengthen customer relationships, and expand their market influence through innovative strategies and personalized support. Our team is driven by excellence, collaboration, and a commitment to creating lasting value for our clients. As we continue to grow, we are seeking talented individuals who share our vision and ambition.
Job Description
We are seeking a motivated and detail-oriented Client ServiceAssociate to join our team in Houston, TX. This role is essential to ensuring seamless communication, efficient problem resolution, and a positive experience for our clients. The ideal candidate excels in a structured environment, maintains strong organizational habits, and brings a solution-oriented approach to each task.
Responsibilities
Serve as a primary point of contact for client inquiries and support requests.
Maintain accurate documentation, records, and updates within internal systems.
Coordinate with internal teams to ensure timely resolution of client needs.
Develop a strong understanding of client accounts and provide tailored assistance.
Uphold company standards by delivering consistent, professional communication.
Identify opportunities to improve processes and enhance client satisfaction.
Qualifications
Strong verbal and written communication skills.
High level of professionalism and confidentiality.
Ability to multitask, prioritize, and manage time effectively.
Detail-oriented with strong organizational abilities.
Problem-solving mindset with a commitment to high-quality service.
Ability to work independently and collaboratively within a team.
Additional Information
Competitive salary ($49,000 - $54,000 per year).
Professional growth and advancement opportunities.
Supportive and structured work environment.
Skill development and ongoing training.
Stable full-time position with long-term potential.
$49k-54k yearly 6d ago
Customer Service Supervisor (Bilingual English/Spanish)
Bickham Services Unlimited LLC
Sales associate and customer service job in Houston, TX
Schedule: Varied Sat/Sun or Sun/Wkday Hours: As early as 6:00am and as late as 8:30pm Supervises Positions: Lead CustomerService Representatives, CustomerService Representatives
General Summary
The CSR Supervisor is responsible for supervising and monitoring the work of assigned staff to ensure goals, objectives, and quality of service are met. This position manages the resolution of escalated calls and inquiries. The CSR Supervisor prepares and delivers performance reviews, provides ongoing coaching and feedback, approves time off requests, and monitors daily time and attendance. This position collaborates with management and recommends progressive discipline actions to be taken in accordance with client policies and procedures. Ensures inventory and processed transactions align with financial reports and protocols.
Duties & Responsibilities
Supervises and monitors the work of employees to ensure department and section targeted goals, objectives, quality of service, and professionalism are met. - 35%
Prepares and delivers performance reviews for assigned staff. Ensures detailed constructive feedback is provided immediately on performance, develops action plans and strategies for continuous improvement, and provides ongoing mentoring and support. - 20%
Manages escalations to include identifying the issue/error, determining the appropriate resolution in accordance with client policies and procedures, and preparing detailed synopses for all escalations and/or approvals in a timely manner. - 15%
Collaborates with management in recommending the appropriate action to be taken in accordance with client's progressive discipline policy to address ongoing performance and conduct issues. - 10%
Reviews financial reports for the purpose of auditing inventory and processed transactions. - 10%
Approves time off requests to ensure adequate staffing. Monitors and tracks daily time and attendance to include breaks and lunches. - 10%
Knowledge, Skills and Abilities
Strong supervisory skills.
Strong customerservice skills with an expertise on de-escalations and negotiations.
Excellent communication (written and verbal) and interpersonal skills.
Working knowledge of personal computers and related software including Microsoft Office.
Ability to make sound decisions based on client's policies and procedures with minimal assistance.
Ability to work in a team environment and be open to change.
Ability to maintain confidentiality.
Knowledge of the State statute and requirements for toll violation and collection processes.
Ability to have a proactive approach and prioritize tasks using effective time management skills.
Must possess keyboarding skills of 35 wpm.
Work Environment
Locations are physically comfortable within an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Travel to and from different worksites may be required which may expose the individual to less than optimal weather conditions.
Physical Demands
The position mostly requires sitting in an office environment, occasionally some standing, and light lifting, such as three or four reams of paper or books (up to 20 pounds or an equivalent weight) may be required.
Position Type and Typical Hours of Work
This is a full time position. Days of work and hours may vary based on business needs of the department and shift to include days, evenings, nights, and weekends.
Required Education / Experience
• High School diploma or G.E.D. equivalent required from accredited institution.
• Minimum four years of experience in customerservice and/or call-center environment.
• Minimum three (3) years' previous relevant leadership or supervisory experience required.
Other Duties
This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time
$31k-45k yearly est. 6d ago
Registered Client Service Associate
Ameriprise Financial, Inc. 4.5
Sales associate and customer service job in Houston, TX
Assist advisor(s) in servicing clients including preparing financial plans, conducting investment research and completing trades and transactions as described by the advisor. Prepare and summarize client meetings by scheduling and confirming meetings Client Service, Associate, Registered, Service, Asset Manager, Financial Planning, Retail
$40k-52k yearly est. 6d ago
Overnight Sales Associate
Avolta
Sales associate and customer service job in Houston, TX
HUDSON IS HIRING! Retail SalesAssociate for $18.25/hour at George Bush Intercontinental Airport! (IAH) Ready to embark on a rewarding career journey with one of North America's top travel retailers? Hudson has been serving travelers for over 30 years across retail stores!
As an overnight SalesAssociate, you'll be at the heart of providing exceptional service to our customers at George Bush International Airport. From greeting customers to assisting with general sales floor duties, you'll play a vital role in ensuring a seamless shopping experience!
Hourly Pay Rate of: $18.25
OVERNIGHT HOURS: 9pm - 6:30am - shifts vary inbetween those hours and are scheduled according to the needs of the business.
The perfect candidate has:
Prior experience in retail; delivering excellent customerservice by creating a fantastic shopping experience and being a great team player.
You have open availability; Being flexible to work any shift, including weekends and holidays
Open to working in airport environment; at IAH International Airport.
Able to pass a FAA background check.
SalesAssociate Responsibilities:
Welcome and greet customers with a friendly smile
Communicate well with customers, coworkers, and store management
Become familiar with merchandise to help customers and answer questions
Operate a cash register efficiently, including credit card transactions
Follow company policies, including cash handling and loss prevention procedures
Inform management about pricing, inventory, and out-of-date issues
Protect company assets and stock merchandise in the store and backroom
Organize damaged products and notify management of out-of-stock items
Keep the store clean by sweeping, dusting, organizing merchandise, and taking out the trash
Work with stock team to continuously replenish stock on the sales floor
Must be available on weekends and have reliable transportation
Benefits:
Daily Pay: Receive your earnings as you work
20% Discount at Hudson, 50% Discount on Hudson Food and Beverages
Paid Time Off (PTO)
Personal and Parental Leave Programs
Medical, Dental, and Vision Insurance
Company-Paid Life Insurance
Opportunities for Advancement and Growth
Referral Bonus up to $500
Hudson is an Equal Opportunity Employer that considers all qualified individuals for employment without regard to age, race, color, religion, sex, sexual orientation, national origin, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are dedicated to fostering an inclusive workplace where diversity, unique experiences, backgrounds, and identities are valued.
Please enable JavaScript
Screen readers cannot read the following searchable map.
Follow this link to reach our Job Search page to search for available jobs in a more accessible format.
$18.3 hourly 6d ago
Call Center Customer Service Rep - Houston, TX
ARS Rescue Rooter
Sales associate and customer service job in Houston, TX
Deliver exceptional customerservice through inbound and outbound calls. You'll manage scheduling, handle multi-line phones, and support customers with professionalism and urgency. This is a fast-paced, team-driven role based in-office. - - THIS IS N CustomerService, Call Center, Service, Retail, Customer
$25k-33k yearly est. 6d ago
Morning Shift - Bilingual Call Center Associate
Barri Financial Group, LLC
Sales associate and customer service job in Houston, TX
Primary Responsibilities. Attention to Customer. Providing excellent service to customers. Inform the customers about our services, locations of stores or concerns they may have. Record customers complaints. Follow up on claims until finding a soluti Call Center, Bilingual, Associate, Shift, Operations, Agent, Restaurant
$24k-36k yearly est. 6d ago
RV Sales Associate
Blue Compass RV
Sales associate and customer service job in Houston, TX
Accelerate Your Earning Potential in RV Sales at Blue Compass RV!
Are you ready to change your life and the lives of others? At Blue Compass RV, we don't just sell RVs-we help families create lifelong memories. And with our commission-based sales structure, you have the opportunity to create a future you've always dreamed of.
Whether it's helping a family find their first camper or matching a seasoned traveler with their next adventure rig, every deal you close is more than a sale-it's a life-changing experience. And for you, it's also a serious income opportunity.
Why This Role is a Game-Changer:
* 100% commission-based sales - the harder you hustle, the more you earn
* Life-changing income potential - top performers are making six figures
* Supportive, fast-paced environment where high-energy people thrive
* Sell a product people LOVE - RVing is booming and we're leading the charge
* Growth opportunities - many of our leaders started on the sales floor
WHY BLUE COMPASS RV:
Medical, dental, vision, disability, FSAs, and life insurance
Paid Time Off and paid holidays
Structured Career Path
401K
Pet Insurance
5-day work week
Employee Assistance Program
Training and Development Programs
Referral Program
Legal Coverage
Identity Theft Protection
And so much more....
In this high-opportunity role, you'll guide customers through one of the most exciting purchases of their lives: the RV lifestyle. You'll assist clients with product selection, negotiate terms, and close the deal - all while building strong, lasting relationships.
Career growth at your pace - Sales Consultant → Sales Manager → F&I Manager → General Manager.
* Our professionally trained Sales Consultants currently earn an average of $7,800/month selling an average of 10 units/month.
Paid training for the first four weeks.
* This average amount is based off a commissioned pay plan.
The Role: The SalesAssociate interacts with hundreds of customers - online, over the phone and in person - to help guide their RV purchase in our professional sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you'll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our Salesassociates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.
What You'll Do:
Manage the full-cycle sales process: prospecting, lead response, demo, negotiation, and close
Deliver a top-notch customer experience online, on the phone, and in-store
Collaborate with the F&I team to finalize deals smoothly
Follow up with buyers to drive referrals and repeat business
Become an RV product expert through ongoing training
Exceed monthly sales goals and volume expectations
What We're Looking For:
Strong background in commission-based sales - automotive, real estate, home sales, etc.
Passion for delivering an exceptional customer experience
High-energy, driven, and resilient mindset
Willingness to work weekends and flexible hours
No RV experience required - we train the right people
WHAT WE HAVE TO OFFER
Blue Compass RV based out of Fort Lauderdale is the fastest growing RV Company with more than 100+ RV dealerships across the country! We staff each dealership with the best people in the business. We are known for the great care we take with customers and associates alike. You are not just an employee with our company, you are family. We invest in our employees with our training and development programs and want to see you advance in your career with us. You want to work for an RV retail company that has a strong moral compass and treats all its Associates with respect.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Blue Compass RV organization. Be a part of the best customer experience team in the RV industry... apply with us today!
Start your journey with Blue Compass RV - the nation's fastest-growing RV retailer - and take control of your income and career path. We're looking for driven, commission-minded SalesAssociates to manage the RV sales process from lead to close.
Blue Compass RV is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
$23k-36k yearly est. 6d ago
Bilingual Sales Associate - Store
Cavender's 4.5
Sales associate and customer service job in Houston, TX
The Bilingual SalesAssociate is to greet and thank every customer who enters and leaves the store. SalesAssociates must be knowledgeable of all product lines. SalesAssociates are also responsible for keeping the store neat, clean, and all merchandise properly displayed. The Sales staff will support management in completing price changes, leveling, display resets and all basic visual standards needed to ensure a neat and clean store.
Duties and Responsibilities
Support the "Cavender's Culture" and drive our Mission, Vision, and Values.
Provide friendly, courteous customerservice and satisfaction by using professional and knowledgeable selling techniques.
Avoid high pressure selling tactics.
Maximize selling opportunities with each customer.
Keep abreast of the latest fashion trends in the western wear industry.
Keep work area neat, clean and organized.
Be knowledgeable about CBC policies and procedures.
Keep updated on sale promotions (items/prices/etc.).
Help stock merchandise and straighten the store as needed.
Report to work promptly and neatly groomed.
Be security conscious at all times.
Always scan products to ensure everything is in its correct area, signed correctly and neatly displayed. Associates in the boot department should always check for mismates.
Work with customers who return products for an exchange.
Provide knowledgeable responses to customer inquiries (e.g. boot and clothing fit, sale promotions, price, product workmanship and inventory).
Perform all other duties as assigned.
Work with supervisors to understand all actions needed to impact the desired goals set by the company (i.e. ADS / UPT's / Company or Vendor contest).
Qualifications and Requirements
Job requires associate to raise or lower objects from one level to another regularly during shift.
Fluency in both English and Spanish is required.
Ability to comprehend basic instructions.
Ability to interpret documents.
Ability to apply abstract principles to a wide range of complex tasks.
Ability to understand the meanings of words and effectively respond.
Associate must be able to stay alert during work hours assigned.
Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender's will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call CustomerService at (888) 361 - 2555 or visit your nearest Cavender's store.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$19k-27k yearly est. 6d ago
Service Advisor
Berger Transfer & Storage, Inc. 4.3
Sales associate and customer service job in Houston, TX
Are you a motivated person with a can-do attitude? If so, we'd love to have you join our team! What can we offer you?:
Competitive Wages;
Monthly incentive program;
Medical, dental and vision benefits;
401K;
Uniforms;
Employee Discounts with Verizon, Sketchers and more!
Commercial Truck & Trailer Repair is growing and that means new career opportunities! Join us and be part of an iconic family of companies with a great culture, unmatched co-worker camaraderie and plenty of development opportunities! At Commercial Truck & Trailer Repair our top priority is having employees who can live up to the demanding expectations of our customers and markets. We believe our employees, who bring their hard work and dedication each and every day, are the source of our strength and success. Our ideal candidate will have an immediate connection to Commercial Truck & Trailer Repair's Mission Statement of helping every customer to have a positive, memorable experience, as well as embodying our vision and values. Candidates who connect through positive and respectful interaction, and strive to be open, honest and fair will be at the top of our list.
Since the mid-1970's, Twin Cities' companies of all sizes have trusted Commercial Truck & Trailer to maintain their fleets.
Commercial Truck & Trailer Repair is a full-service Fleet Maintenance Management Company. Commercial Truck & Trailer Repair is part of the Berger Transfer & Storage, Inc Family of Companies. Berger Transfer & Storage, Inc is a leading provider of relocation, distribution and warehousing services. Founded in 1910, Berger has been providing moving and storage services to individuals and businesses for over 100 years! Berger is Allied Van Lines' largest agent with 16 locations throughout the U.S.
Commercial Truck & Trailer Repair is seeking an Service Advisor. Our Service Advisor builds and supports great customer relationships both within the Berger company as well as with our external customers. They work closely with our technicians helping guide them to obtain our dealership goals.
Responsibilities for our Service Writer include but are not limited to:
Provide supervision for service department;
Organize and provide daily supervision of departmental personnel;
Determine and provide adequate level of staffing and arrange for or provide required personnel training;
Set projected sales and expense goals based on facilities, technician staffing and efficiency standards;
Monitor repair practices in all shops to ensure productivity, efficiency and optimize labor sales;
Determine and administer advertising and promotional programs;
Monitor and direct maintenance of service tools, equipment and facilities to ensure compliance with company standards of cleanliness and safekeeping;
Keep accurate facility records pertaining to any hazardous waste disposal and yearly reporting to state agencies;
Implement safety procedures as safety supervisor;
Review all customerservice concerns and administer any warranty and/or policy adjustments in the best interest of the customer and the dealership;
Determine and implement labor rates based on market research and budget requirements;
Review company financials to ensure compliance with budgeted financial goals;
Perform annual employee evaluations;
Maintain technician's productivity and efficiency records for analysis, incentive plan administration and scheduled technician evaluations;
Keep up-to-date on current market trends and observe activities of local, regional and national competition;
Work with Parts Manager and Administrator to ensure punctual claims application and follow up;
Perform other duties as assigned by management.
Qualifications to apply for this role are:
Highly skilled in vehicle and equipment diagnosis and repair preferred;
Strong organizational skills;
Must have excellent communication skills, both verbal and written;
Must be able to pass a drug test and background check
Berger Transfer & Storage, Inc is an Affirmative Action/Equal Opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status or status with regard to public assistance.
$36k-48k yearly est. 2d ago
Customer Service Representative
Alphagraphics-Us651
Sales associate and customer service job in Spring, TX
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
BENEFITS/PERKS:
Competitive Compensation
Flexible Scheduling
Hard work, collaboration, humanity, fun, and laughter
Career path development
COMPANY OVERVIEW:
As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier.
Our tight-knit team in AlphaGraphics - US651 is actively seeking a CustomerService Representative (CSR) to join us full time. The CustomerService Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Some Graphics art knowledge is a plus!
More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member.
WHAT WE EXPECT OF YOU:
Serve as the primary internal representative of the organization.
Convey to the customer our expertise in products, services, and capabilities.
Serve as an external key educator to our community and customers.
Communicate customer requirements to the support team in accordance with company policies and procedures.
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Attract potential customers by answering product and service questions and suggesting information about other products and services.
WHAT YOU BRING TO THE TABLE:
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
Ability to effectively build relationships with customers and teammates.
Strong written and verbal communication skills.
Desire to continuously look for ways to help people.
Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
$25k-33k yearly est. 6d ago
Customer Service Representative (CSR) # 119 Spring, TX
CL Thomas Group 4.4
Sales associate and customer service job in Spring, TX
Summary: Every CustomerSales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. CustomerSales Representatives accept responsibility, especially when management is absent from the store.
Essential Duties & Responsibilities By Competency: Disclaimer: The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Speedy Stop Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technology developments).
Provide CustomerService
Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions.
Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items.
Complete the customer interaction process in a timely manner. This includes providing a greeting, a fast transaction, suggestive selling, providing correct change, giving a register receipt and a proper closing with a thank you.
Be knowledgeable at all times about merchandise, sale items, and store promotions.
Training and Development
Work to achieve maximum productivity daily.
Assist other employees with questions and proper procedure as necessary.
Train new CustomerService Representatives on store procedures as needed.
Balance shift-related tasks with other employees as necessary.
Continually work to enhance knowledge of store operations.
Store Tasks & Responsibilities
Complete specific tasks as assigned by the Store Manager.
Observe shift operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager.
Protect company inventory and assets at all times by following asset control policies.
Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy.
Price, stock, and rotate products, as well as check code dates.
Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age.
Refuse to sell cigarettes to customers who are under age.
Perform inventory counts as assigned by Manager.
Follow company procedures when working with vendors including checking in orders and verifying quantities.
Complete the daily paperwork as assigned by Manager.
Maintain store cleanliness standards inside and outside the store, including but not limited to:
Sweeping, mopping, emptying trash receptacles
Clean and stock register counters, coolers, restrooms, product shelves, fuel pump area, ATM machine, lottery play station, foodservice area and machines, air vents and car wash area as assigned by Manager
Assist in ensuring all appropriate store signage on counters, windows, shelves, fuel pumps, and coolers are posted and changed as necessary.
Assist in ensuring all store equipment is functioning properly and is receiving proper preventative maintenance checks.
Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures, including but not limited to:
Dress code, attendance reporting, anti-harassment, drug-free workplace and guidelines for appropriate conduct.
Follow proper safety techniques and guidelines and encourage others to do the same (i.e.: lifting, proper cleaning chemicals, knowledge of safety practices and equipment).
Technical Expertise
Knowledgeable on how to change gas prices after receiving information from Manager.
Responsible for assisting with fuel inventory controls, by watching fuel pumps for drive-offs and by assisting with monthly preventative maintenance checks when assigned by Manager.
Communication
Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance.
Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork.
Communicate career opportunities and recruit potential store personnel.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, ability, and/or personal characteristics required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma (or equivalent) or relevant experience in the retail/convenience store industry. Must have an understanding of federal, state, and local laws as they apply to retail sales.
Mathematical Skills
Must be able to perform basic mathematical calculations including addition, subtraction, multiplication and division.
Language Skills
Must be able to speak, read, understand, and write the English language at an eighth grade level.
Mental Skills
Must be able to use common sense understanding to carry out written, oral, or diagrammed instructions.
Must be able to resolve job-related problems.
Must be able to organize and set priorities for self, as well as others when necessary.
Physical Skills & Abilities
Must have sufficient visual acuity and be able to hear.
Must be able to tolerate gasoline fumes and cleaning products.
Must be able to enter and work in a cooler at the temperature of 30 degrees or below (for 1 hour or less).
Must be able to stretch and reach and able to stand for a minimum of eight hours at a time.
Must be able to lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs.
Must be able to handle multiple tasks simultaneously.
Must be able to reliably get to and from work.
Personal Characteristics
Must be able to work alone, as well as in a group.
Must be dependable, including on time.
Must have a good work ethic.
Must have good personal hygiene.
Must have a high activity cycle, including sense of urgency.
Must be skillful at communicating and working with others, including diverse personalities.
Must be optimistic (viewing "problems" as "challenges").
Must have high levels of integrity/honesty.
Must be safety conscious.
Must be able to adapt to change.
Must be able to work the days and hours required depending on the demands of the workload and store.
Must Be Outgoing and Enjoy Working!
$25k-33k yearly est. 6d ago
Customer Service Representative
Hamilton Barnes 🌳
Sales associate and customer service job in Houston, TX
We are looking for a dynamic and motivated CustomerService Representative who is passionate about delivering outstanding customer experiences. The CustomerService Representative is responsible for providing excellent customer support, ensuring a positive and efficient experience for our customers. This role involves interacting with customers through multiple communication channels (phone, email, chat), resolving inquiries, troubleshooting issues, and guiding customers through solutions.
Responsibilities
Provide timely and effective customerservice through phone, email, and online chat channels.
Resolve customer inquiries related to products, billing, services, and technical support.
Accurately log and track customer interactions using the internal system.
Troubleshoot and resolve customer issues, escalating complex cases as necessary.
Offer product and service information, helping customers make informed decisions.
Assist with onboarding new customers and explaining company policies and procedures.
Collaborate with team members to improve customer experience and operational processes.
Follow up with customers to ensure issues have been resolved to their satisfaction.
Stay updated on company products, services, promotions, and any changes in procedures.
Qualifications
High school diploma or equivalent (Bachelor's degree preferred).
Proven experience in a customerservice role, preferably in the telecommunications or technology industry.
Strong communication skills, both verbal and written.
Ability to multitask and manage time effectively in a fast-paced environment.
Proficiency in customerservice software, CRM systems, and Microsoft Office Suite.
Problem-solving skills and attention to detail.
Positive attitude and a passion for helping people.
Ability to work independently and as part of a team.
If you're interested in this position, please apply with your updated resume.
$25k-33k yearly est. 2d ago
Customer Service Representative
Murray Resources-Best Staffing Agency
Sales associate and customer service job in Houston, TX
A well-established industrial company is seeking a proactive and skilled CustomerService Representative to join their team. This role plays a key part in supporting customers and internal teams through exceptional communication, organization, and project management skills. The ideal candidate thrives in a fast-paced environment, is proactive, and can effectively manage multiple priorities.
Location: Houston, TX
Salary: $70,000-$80,000
Position Type: Direct Hire
Responsibilities:
Manage the full order process from receipt through fulfillment, ensuring accuracy and timeliness.
Coordinate with internal departments - including sales, operations, and logistics - to ensure smooth order execution.
Track and follow up on pending information or documentation to keep projects and orders moving forward.
Prioritize workload and respond quickly to changing demands or urgent requests.
Provide excellent customerservice and maintain strong relationships with clients.
Maintain detailed records and ensure all systems are updated accurately.
Collaborate cross-functionally within the warehouse and office to resolve issues efficiently.
Requirements:
Minimum of 5 years of customerservice or order management experience, ideally in a manufacturing, distribution, or industrial environment.
Proven ability to prioritize tasks, manage time effectively, and stay organized in a fast-paced setting.
Strong communication and problem-solving skills; able to think quickly and adapt.
Experience with project management or coordinating multiple moving parts preferred.
Industry experience in chemicals or chemical sales support is a plus but not required.
Proficient in Microsoft Office and ERP/order management systems.
Must be able to work fully on site and collaborate closely with team members across departments.
$25k-33k yearly est. 3d ago
Restaurant Team Member
Baskin-Robbins 4.0
Sales associate and customer service job in Tomball, TX
Restaurant Team Member
Reports To: Restaurant Manager
A Dunkin' Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin' Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.
Responsibilities Include:
Follow Brand standards, recipes and systems
Follow food safety standards
Prepare food and beverages
Assemble and package orders and serve to guests
Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
Maintain a clean and organized workstation
Clean equipment and guest areas
Stocking items such as cups, lids, etc at workstation
Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
Follow speed of service standards
Serve and communicate with guests
Maintain a guest focused culture in the restaurant
Communicate effectively with managers and coworkers
Organize and maintain stock room and refrigerated areas
Education/Experience:
* None
Key Competencies
Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects including boxes, ice and product up to 20lbs (if applicable)
Working in a small space
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"9157430"},"date Posted":"2025-09-18T10:58:12.064802+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"24211 Kuykendahl Rd.","address Locality":"Tomball","address Region":"TX","postal Code":"77375","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
Careers Overview
Working at Baskin-Robbins
Culture
Benefits & Perks
Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
Careers Home
Working at Baskin-Robbins
Culture
Benefits & Perks
Training & Development
* Purpose and Values
* Search Careers
Back
Restaurant Team Member
$20k-26k yearly est. 7d ago
Service Advisor - CHN
Central Automotive Group 4.2
Sales associate and customer service job in Houston, TX
Our Central Houston Nissan Dealership is hiring for Service Advisors! Apply today to join our team of dedicated Nissan professionals. The company offers a comprehensive benefits package that includes:
Competitive Salary Rate plus Commission
Work life balance.
5 Day work week.
Paid Vacation.
Medical Insurnace.
Dental Insurnace.
Vision Insurance.
Company Paid Life Insurance and AD&D.
401(k) with Company Match.
Wellness Program.
Employee Assistance Program.
Vehicle Purchase and Repair Perks.
Duties/Responsibilities would include, but are not limited to:
Write repair orders for vehicles coming into the Service Department.
Follow up with clients about surveys.
Transfer phone calls to make service appointments.
Meet & greet service department customers promptly and courteously at their vehicle.
Listen to customers and clearly translate repair needs to techs on the tablet-based repair order. Confirm & update corrected mailing address, cell phone number & email.
Strong written and verbal communication skills.
Must be willing to learn.
Must be well organized and detail oriented.
Work autonomously without external motivation
Enjoy a competitive, fast paced and assertive work environment.
Follow up on each repair and keep customers informed of progress daily.
Notify customers when vehicles are ready for pick up.
Review and explain repairs and associated costs with customers at time of pick up. Conduct active delivery at this time.
Handle minor customer concerns and complaints.
Required Skills/Abilities
Working knowledge and experience of automotive products, repairs and part.
Possess mechanical and auto parts knowledge.
Ability to understand sales training and new product information.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Punctual, reliable and must have good communication skills.
Bilingual Eng/Spanish preferred.
Nissan experience preferred.
Service advisor experience preferred.
Supervisory Responsibilities - None
Equal Employment Opportunity
The policy of Central Automotive Group is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Central Automotive Group is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at *****************************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and job number of the position for which you are applying.
$38k-63k yearly est. 6d ago
Customer Service Representative
Innospec Inc. 4.5
Sales associate and customer service job in The Woodlands, TX
The CustomerService Representative provides responsive end‑to‑end support for customer accounts by managing inquiries, processing orders, coordinating logistics, resolving issues, and maintaining strong communication across customers and internal teams.
Essential Functions
Answer phones, direct customers to the appropriate contact, and/or provide direct assistance.
Receive and verify customer purchase orders and enter them into the ERP system, ensuring same-day processing for some orders in the allocated time frame and next-business-day processing for orders received after the allocated time frame.
Maintain proactive communication with customers by providing timely updates on order status, delivery schedules, and issue resolution to foster strong business relationships and ensure customer satisfaction.
Participate in weekly sales calls to escalate customer issues and align business priorities.
Continually update and maintain customer master data in the ERP system, including customer information, contact details, and pricing.
Onboard and set up new customer accounts in the ERP system.
Resolve customer issues and complaints promptly, professionally, and to the customer's satisfaction, ensuring all complaints are recorded, submitted, and addressed.
Coordinate transportation for hazardous and non-hazardous materials, including both bulk and packaged goods, ensuring compliance with applicable regulations.
Work closely with freight and logistics coordinators to arrange ground, air, hot-shot, and export shipments.
Manage logistics from order placement through final delivery, coordinating product collection and dispatching readiness with planning, manufacturing, and warehouse teams.
Collaborate closely with the sales force, including the Director of Wholesale & Co-Manufacturer, North America, to enhance customer satisfaction and support account objectives.
Liaise with the technical team to ensure chemical compatibility and assist with customer technical inquiries.
Accompany the Director of Wholesale & Co-Manufacturer, North America on customer visits as needed, providing a customer care perspective during discussions.
Build and maintain customer trust through effective communication via telephone, email, Microsoft Teams, and in-person interactions.
Assist the Director of Wholesale & Co-Manufacturer, North America with demand forecasting and tracking the status of Supply Agreements and NDAs.
Work with the Finance department to resolve billing and invoicing issues as a priority.
Prepare, issue, and maintain required customer documentation, including COA, SDS, PDS, and other regulatory or customer-specific documents.
Manage customer inventories, as required, and plan timely and cost-effective deliveries for both Innospec and its customers.
Provide after-hours assistance, including coverage of on-call phone shifts, as required.
Represent Innospec professionally on all customer-related calls, meetings, and communications.
Adhere strictly to all company processes, procedures, compliance protocols, and firewall/security requirements.
Role Requirements
Excellent verbal and written communication skills.
Strong attention to detail with effective problem-solving and decision-making abilities.
Proficiency in ERP systems, Microsoft Office applications, CRM tools, and communication platforms.
Strong organizational, time management, and multitasking skills.
Effective conflict resolution and customer relationship management skills.
Commitment to continuous learning and professional development.
Strong work ethic, professionalism, and a trustworthy, professional appearance.
Availability for after-hours and on-call support as required.
Ability to travel up to 25% as needed for Annual and Quarterly Business Reviews, customer visits, and account or personnel transitions.
$23k-31k yearly est. 1d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Sugar Land, TX?
The average sales associate and customer service in Sugar Land, TX earns between $17,000 and $33,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Sugar Land, TX
$24,000
What are the biggest employers of Sales Associate And Customer Services in Sugar Land, TX?
The biggest employers of Sales Associate And Customer Services in Sugar Land, TX are:
Wellbiz Brands
Job type you want
Full Time
Part Time
Internship
Temporary
Sales Associate And Customer Service jobs by location