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Sales associate and customer service jobs in Tuscaloosa, AL

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  • Customer Support Coordinator

    Swagelok Alabama | Central & South Florida | West Tennessee 4.8company rating

    Sales associate and customer service job in Birmingham, AL

    We're in the business of connection - powered by people, built on trust. At Swagelok Alabama | Central & South Florida | West Tennessee, we believe that relationships are everything. Whether it's guiding a customer through a complex solution or collaborating internally to improve a process, our Customer Support Coordinators are the trusted bridge between our company and the people we serve. Who We Are We are the authorized sales and service center for Swagelok Company, a global leader in fluid system components and solutions. But we're more than just products-we help ensure the safety of our customers' teams and operations, enhance system performance, and eliminate leaks. Our customers span industries like Aerospace, Clean Energy, Semiconductor, Defense, Power, Chemical, and Refining, and we're proud to bring 78 years of Swagelok's manufacturing excellence into our local markets. We're proud to share that we've been ranked the #1 Best Company to Work for in Alabama in the small-to-medium employer category for three consecutive years (2022, 2023, and 2024). This recognition reflects our unwavering commitment to fostering a positive and supportive work environment. This opening is being added to support our continued growth. As we expand, we're investing in our people and creating opportunities to ensure we can continue delivering the high-quality service our customers count on. If you're someone who enjoys meaningful conversations, takes pride in precision, and wants to work in a place where people and purpose come first - we want to hear from you. Why You'll Love Working Here: A people-first culture grounded in respect, trust, and collaboration A purpose-driven organization with strong values and a clear vision Opportunities to grow, lead, and make a real impact Supportive leadership and a team that celebrates wins - big and small Competitive compensation, benefits, and flexibility to support your life outside of work Regular team gatherings, development opportunities, and a healthy dose of fun What You Bring: A passion for building authentic relationships and solving customer challenges A proactive, detail-oriented mindset with strong organizational skills Excellent communication - you're as comfortable on the phone as you are in a room A collaborative spirit and the ability to work across teams with ease 2+ years of experience in customer service, technical support, or a similar role Experience with SAP and CRM tools is a plus, but not required - we'll train the right person A desire to grow personally and professionally within a values-driven company What You'll Do: As a Customer Support Coordinator, you'll be the heartbeat of our customer experience and a critical part of our sales and service team. Your day will include: Accurately and promptly processing customer transactions (quotes, orders, and returns) using SAP Communicating clearly and professionally via phone, email, and in-person with customers and internal teams Reviewing customer requests and assessing our ability to meet project specifications, quality requirements, and terms Educating customers on Swagelok products, terminology, features, and technical applications Monitoring order fulfillment schedules and ensuring timely delivery Utilizing CRM systems to maintain accurate documentation and support seamless collaboration Offering feedback on how we can improve our training, policies, and procedures Supporting strategic company initiatives and working on cross-functional projects Coordinating with Sales & Service Centers, corporate teams, and factory contacts on behalf of customers Living and demonstrating the Swagelok Core Values in everything you do Ready to Join Us? We're more than a company - we're a community. If you're ready to grow your career and help us serve our customers with excellence, we'd love to connect with you!
    $27k-36k yearly est. 1d ago
  • Customer Service Representative

    Sterling Search Partners

    Sales associate and customer service job in Birmingham, AL

    Sterling Search Partner is helping a Birmingham client with its search for a Customer Service Representative. We are seeking a motivated and customer-focused Call Center Representative to join our team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, resolve issues, and provide information about our products and services. Interviews will be the week of December 8th Start Date January 8th While in training you will work: The first 2 months Monday - Friday 8:00AM to 5:00PM After training you will work: 5 days a week between Monday - Saturdays and will be off either Tuesday, Wednesday or Thursday. Your shift will be 11:00AM - 8:00PM Saturdays are required and your shift will be either 7:00AM - 3:30PM or 8:30AM - 5:00PM Key Responsibilities: Answer incoming calls promptly and professionally. Respond to customer inquiries and provide accurate information. Resolve customer issues and complaints effectively and efficiently. Maintain detailed records of customer interactions in the database. Collaborate with team members and departments to improve customer service processes. Meet or exceed performance metrics, including call volume and customer satisfaction. Stay updated on product knowledge and company policies. Qualifications: High school diploma or equivalent; additional education is a plus. Previous experience in a call center or customer service role preferred. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in computer systems and software. Ability to work in a fast-paced environment and handle stressful situations.
    $25k-32k yearly est. 2d ago
  • Salesperson

    Pearce Bespoke Franchising

    Sales associate and customer service job in Birmingham, AL

    Type: Full-Time/Part-Time, Commission-Based About Pearce Bespoke Birmingham Pearce Bespoke Birmingham crafts premium, custom-tailored clothing for discerning clients who value individuality and quality. We're seeking a driven Clothier/Sales Representative to join our team and help grow our brand by sourcing leads and closing sales. Job Description As a Clothier/Sales Representative, you'll be the face of Pearce Bespoke Birmingham, connecting with clients to deliver personalized clothing solutions. Your role will focus on generating leads, building client relationships, and driving sales of our high-end custom garments. We're looking for a proactive, motivated individual with a passion for fashion and a hunger to succeed. Key Responsibilities Actively source and generate leads through networking, referrals, and outreach. Consult with clients to understand their style preferences and recommend tailored solutions. Manage the sales process from initial contact to final sale, ensuring an exceptional client experience. Represent Pearce Bespoke Birmingham's brand values of quality, craftsmanship, and personalization. Collaborate with our team to ensure client orders meet our exacting standards. Qualifications Proven sales experience, preferably in fashion, luxury goods, or a related field. Strong interpersonal and communication skills to build lasting client relationships. Self-motivated, proactive, and goal-oriented with a drive to exceed sales targets. Passion for bespoke clothing and an eye for style. Ability to work independently and create your own schedule. Perks & Benefits Lucrative Commission Structure: Earn a 50/50 profit split, equating to approximately 35% commission on gross sales. Exclusive Employee Discount: Purchase Pearce Bespoke luxury clothing at cost. Flexible Schedule: Create your own work hours to suit your lifestyle. Growth Opportunities: Join a growing brand with potential for career advancement. How to Apply If you're a talented, motivated individual ready to make your mark in the world of bespoke fashion, we want to hear from you! Join Pearce Bespoke Birmingham and help craft the future of custom luxury clothing!
    $21k-61k yearly est. 2d ago
  • Retail Sales Associate - Magic City Collectibles

    Magic City Collectibles

    Sales associate and customer service job in Homewood, AL

    Job Title: Retail Sales Associate Position Type: Part-Time or Full-Time, In-Person Magic City Collectibles is Birmingham's hub for all things trading cards - from sports cards and wax to Pokémon, One Piece, Magic The Gathering, and other top TCGs. Whether we're helping collectors find their next big pull or hosting in-store events and livestreams, we're passionate about creating a fun, knowledgeable, and welcoming experience for every customer. Job Summary: We're looking for a friendly, dependable Retail Sales Associate who loves the hobby as much as our customers do. This role is a mix of customer service, product knowledge, working a register, and hands-on help around the shop. Whether you're helping someone pick their first Pokémon pack or talking stats about the latest Bowman Chrome release, you'll be a key part of our team. Responsibilities: Greet and assist customers with purchases, product questions, and recommendations Restock and organize inventory including sealed product, singles, and supplies Handle sales at the register, process transactions, and keep the checkout area clean Stay informed about new releases and hobby trends in both sports cards and Trading Card Games Help set up for events, livestreams, and trade nights when needed Answer basic questions about grading, rarity, and value of cards (training provided) Qualifications: Strong interest in trading cards - sports, Pokemon, or both Friendly, professional, and helpful attitude toward customers Reliable and punctual with strong attention to detail Prior retail, sales, or customer service experience Basic knowledge of popular card products (e.g., Topps, Panini, Pokémon, Magic) Willingness to learn and grow with a fast-paced, hobby-focused team To Apply: Email your resume and a short intro about yourself to *******************************
    $22k-34k yearly est. 3d ago
  • Customer Service Associate

    Collabera 4.5company rating

    Sales associate and customer service job in Northport, AL

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Job Title : Customer Service Associate I (9071-1) Location : 3500 5th St, Northport, AL - 35476 Duration : 3-6 months (Possible Extension) Client : FIS Shift: Primarily 2nd Shift - The schedules will be between 1:00 PM and 10:45 PM ***The training will last 4 weeks. The training class will be from 3 to 11:45*** Shifts will be assigned following the completion of the onboarding process. General Duties & Responsibilities: • Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department. • Processes a high volume of consumer inquiries of FIS products and services, and resolves a targeted percentage of those inquiries. • Troubleshoots customer problems, identifies the root cause of the problem, and uses tool and resources appropriately to determine how to resolve customer problems. • When unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge. • Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. • Updates customer information and ensures accurate entry of contact information. • Meets the standards of the job, such as quality standards, adherence to schedule, and average handle time. • May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Educational Requirements: A high school diploma or GED is required for this role. Associate or Bachelor's degree is preferable; or the equivalent combination of education, training, and work experience. General Knowledge, Skills & Abilities: • Knowledge of the company's products, services and business operations to enable resolution of customer inquiries • Excellent customer service skills that build high levels of customer satisfaction • Excellent verbal and written communication skills • Computer navigation and operation skills • Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Qualifications - Reliable Transportation - Verify employment history - Verify education - Able to pass a drug test as well as a criminal background check Additional Information If interested please contact me via phone or email Kristie Schneider: Technical Recruiter from the professional staffing firm Collabera Tel: 704-************ ext: 3318 Cell: ************
    $28k-36k yearly est. 60d+ ago
  • Customer Service Officer

    Messa Sync

    Sales associate and customer service job in Birmingham, AL

    At Messa Sync, we believe in creating seamless connections between people, ideas, and experiences. As a dynamic force in the event planning and engagement industry, we specialize in delivering impactful corporate and community events that foster collaboration and inspire growth. Our Birmingham-based team thrives on precision, innovation, and adaptability-bringing each client's vision to life through expert coordination, meticulous planning, and unmatched dedication. Job Description We are seeking a highly motivated and detail-oriented Customer Service Officer to join our team in Birmingham, AL. This role is ideal for individuals who excel in providing exceptional service, solving problems efficiently, and ensuring that every client interaction reflects our company's values. As a key point of contact for customers, you will play an essential role in building trust and delivering a positive experience. Responsibilities Handle inbound and outbound customer inquiries via phone and email in a professional manner Resolve product and service issues by clarifying the customer's complaint and determining the cause Follow up to ensure customer satisfaction and maintain a high level of service quality Maintain accurate records of customer interactions and transactions Collaborate with other departments to ensure customer concerns are addressed effectively Continuously improve service processes by offering suggestions and feedback Maintain up-to-date knowledge of products, services, and company procedures Qualifications Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred) 2+ years of experience in a customer service or client-facing role Strong communication and interpersonal skills Ability to multitask, prioritize, and manage time efficiently Proficient in Microsoft Office and CRM systems Critical thinking and problem-solving abilities Professional demeanor and commitment to excellence Additional Information Benefits Competitive annual salary ($55,000 - $62,000) Opportunities for career advancement and professional development Supportive and collaborative work environment Paid time off and holidays Comprehensive training and onboarding programs Access to employee assistance resources
    $55k-62k yearly 60d+ ago
  • Salesperson

    Royal Furniture Company 3.5company rating

    Sales associate and customer service job in Birmingham, AL

    Job DescriptionBenefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Wellness resources At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, mattresses, and appliances. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers. Are you looking for a career opportunity with high rewards? As a Retail Sales Associate with Royal, you will have unlimited earning potential! If you have experience in sales, are persuasive, self-motivated, and results driven this may be the job for you. Furniture sales experience is a plus, but not a requirement as we will teach you what you need to know. This is a commissioned based position. We provide a salary guarantee for your first 12 weeks so you can gain product knowledge and learn the ropes to help get you started in your career with Royal. After 12 weeks, you will be paid a weekly draw and commission. We offer a great commission structure with an escalating commission % with the more you sell, the greater the commission. The average annual pay for a first year Sales Associate is $50k+ up to $100,000 for top performers. What you earn depends on you! As a Sales Associate, you will ensure a customer focused experience by helping customers create a home they love, offering suggestions, assisting with the best financing options, and providing outstanding service. Requirements: Sales experience (preferably in furniture business) Persuasive Confident Friendly and outgoing personality Customer-focused Enjoys meeting and interacting with customers; demonstrates an energetic, positive, and "can do" attitude Multi-tasker who is able to juggle priorities Organized and detailed (yes there is paperwork) Thorough follow up skills Must be flexible to work a retail schedule of 40+ hours per week including weekends and holidays.
    $50k-100k yearly 14d ago
  • Customer Service hoover 5843

    Domino's Franchise

    Sales associate and customer service job in Birmingham, AL

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Qualifications Job Qualifications : High School diploma or GED 2-3 years of Customer Service experience Excellent communication and organizational skills Ability to handle multiple tasks Strong knowledge of Microsoft Office software 1-2 years book-keeping or general accounting experience preferred Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-55k yearly est. 16d ago
  • Salesperson

    Advance Stores Company

    Sales associate and customer service job in Tuscaloosa, AL

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred. Primary Responsibilities Provide excellent selling experience for DIY customer visits and phone calls Achieve personal sales goal and help store achieve its sales goals Provide DIY services including battery installation, testing, wiper installs, etc. Maintain store product and operational standards Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc. Secondary Responsibilities Store Cleanliness including floors, bathrooms, facing, dusting, parking lot General stocking including truck stocking and back stock Safely deliver parts to customers as needed Success Factors Basic driving and navigation ability Ability to use delivery board system Friendly communication Ability to locate and stock parts Safety knowledge and skills Operating inventory systems and store equipment Parts and automotive system knowledge skills Operating POS and Parts lookup systems Expert at testing and diagnostic equipment for DIY service Essential Job Skills Necessary for Success as a Salesperson Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to work an assortment of days, evenings, and weekends as needed Prior Experience that Sets a Salesperson up for Success 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. California Residents click below for Privacy Notice: ***************************************************
    $21k-61k yearly est. Auto-Apply 6d ago
  • Customer Service at UPS Store5790-Bessemer

    UPS Store5790-Bessemer

    Sales associate and customer service job in Bessemer, AL

    Job Description The Ups Store5790 in Bessemer, AL is looking for one customer service to join our 5 person team. As a customer service representative, your roll is to focus on providing the correct resolutions for both customers and the business. Your will handle customer relationships and assist with individual service needs while delivering best -in-class customer service. service Responsibilities Always greet customers in a friendly manner ASAP. Ability to Open and Close the store overtime. Stock and price supplies for retail section. Multitask between customer if needed. Process shipping, fax documents, copies documents and prepare for notary. Write up orders for print jobs, and follow up on completed jobs by phone and email. Extensive knowledge of the company products and services. Qualifications Friendly attitude even when dealing with disgruntled employees Responsible and proven ability to maintain scheduling commitments Ability to problem solve quickly concerns customers may have Good communication skills with customers We are looking forward to hearing from you.
    $24k-49k yearly est. 2d ago
  • Customer Serv Representative II

    Sunstar Insurance Group LLC

    Sales associate and customer service job in Birmingham, AL

    Job Description Primary Responsibilities: Manages the service and support for assigned book of commercial lines business Assists with gathering information for new and renewal submissions Review Policies for accuracy and completeness Reviews client policy transactions to verify they are in accordance with company guidelines Documents all activity related to a customer/policy in agency management system Maintains confidentiality of all information related to clients, agency, employees, companies, or as appropriate, other information Provides prompt, accurate, and courteous service to customers and company personnel Improves insurance skills and knowledge by seeking out educational opportunities Create and maintain internal market appetite guide Maintain carrier contact schedule Coordinate carrier meetings with the Petra team Desired Skills: Possesses strong computer knowledge and skills including experience with Microsoft Office programs as well as agency management software experience EPIC agency management system software experience strongly preferred Experience working with multiple lines of commercial coverage Fosters a proactive relationship with customers and company representatives Possesses excellent organizational and technical skills, is a problem solver and self-starter Demonstrates positive customer service and sales skills, internally and externally, with effective communication, respect, and integrity Has the ability to perform multiple tasks in a complex working environment accurately and proficiently At least one professional insurance designation preferred Education/Experience: 3+ years of commercial insurance experience, required 5+ years of commercial insurance experience, preferred Holds a current Property and Casualty Insurance license Preferred experience working within the Applied EPIC system College Degree preferred
    $35k-54k yearly est. 30d ago
  • Partner Services Liaison - Legacy of Hope

    Uahsf

    Sales associate and customer service job in Birmingham, AL

    Schedule: Monday-Friday Day Shift Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. This position will develop relationships between the Legacy of Hope (LoH) and hospitals in the service area. This position will provide education to hospital staff and physicians regarding organ and tissue donation, donation policies, and the state, federal, and Joint Commission standards that impact donation. This position is responsible for developing and leading a multi-disciplinary donation committee within all Super A, A hospitals and other hospitals as assigned. This position will collect, analyze, and distribute referral data to hospitals, and will display good rapport and professionalism with all clients and audiences. This position must be available to work flexible hours occasionally to facilitate education to hospital partners on night and weekend shifts, and must also be available via telephone to address issues at assigned hospitals in a real-time manner. Position Requirements: EDUCATION AND EXPERIENCE: Required: Bachelor's degree in health sciences, marketing, or similar field of study. 4 years of applicable experience may substitute for degree requirement. Preferred: Degree in public relations or communications. Experience in marketing, pharmaceutical sales, or communications related field. Experience documenting detailed information. Knowledge of healthcare field and terminology. LICENSE, CERTIFICATION AND/OR REGISTRATION: Required: Valid driver's license and ability to be insured TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
    $26k-37k yearly est. 60d+ ago
  • Full Time Customer Experience Coordinator

    Marshalls of Ma

    Sales associate and customer service job in Birmingham, AL

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 4614 Highway 280 Location: USA Marshalls Store 1615 Birmingham ALThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 55d ago
  • Winner's Circle - Customer Service - Dave and Busters

    Daveandbusters

    Sales associate and customer service job in Birmingham, AL

    Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience. NITTY GRITTY DETAILS: Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering. Assists the Guest with all requests and answers questions as needed and makes recommendations on items. Provides game assistance by promptly notifying Support Technicians or Management as needed. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Practices proper cost controls by accurately weighing tickets and scanning merchandise. Responsible for stocking, displaying and securing merchandise in all storage areas. Responsible for the reconciliation of tickets and merchandise inventory. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained. Properly positions and set up displays to increase Guest traffic and promote sales. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be at least 16 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Be friendly and able to smile frequently. Work days, nights, and/or weekends as required. Work in noisy, fast paced environment with distracting conditions. Read and write handwritten notes. Lift and carry up to 30 pounds. Move about facility and stand for long periods of time. Walk or stand 100% of shift. Reach, bend, stoop, mop, sweep and wipe frequently. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $7.25 - $11 per hour Salary Range: 7.25 - 11 We are an equal opportunity employer and participate in E-Verify in states where required.
    $7.3-11 hourly Auto-Apply 60d+ ago
  • Inside Sales Associate (T)

    Publishing Concepts 4.0company rating

    Sales associate and customer service job in Adamsville, AL

    Description: Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs. Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories. Inside Sales Associates Job Description We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance! What you bring: A love for sales and a positive, challenge-driven mindset. Resilience, dedication to excellence, and a results-oriented approach. Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners. Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call. Strong keyboarding, spelling, and attention to detail. Your authentic self and personality - we're hiring you for YOU! How we differ from other Contact Centers: Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you! Inside Sales Responsibilities: Inbound and Outbound Calls: Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression. Client Engagement: Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability. Sales Processes: Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures. Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection. Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed. Coaching and Training: Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices. Independent Sales Activities: Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required. Feedback Loop: Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas. Accountability and Attendance: Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow. Requirements: Requirements for Inside Sales Associates This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA. Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred). Minimum High School Degree or Equivalent. Must complete a background check within 48 hours of receiving an offer. Must complete a reference check (3 professional references needed). Must have a quiet workspace: Free of disruptions for professional call handling. Experience preferred in making high-volume sales calls. Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred. Technical Requirements: Must have hard-wired Internet Connection: We are unable to work off Wi-Fi. Must have a Download speed above 10/Upload Speed above 5. Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally. Desktop Equipment provided: You must work off our equipment. Physical Requirements: Must be able to sit for long periods of time. Inside Sales Associates Pay Rate and Schedule: Rate of pay: $16 per hour + uncapped commission. Average Associates earn $40K to $45K per year! Top Performers earn $45K plus per year! Must be able to work any 8-hour shift between 8 am CST and 8 pm CST. Scheduled one-hour lunch and two 15-minute breaks daily. Monday - Friday, offering full-time shifts only. One to two Saturdays per quarter (about one to two Saturdays every three months). Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more! Additional Company Awards Texas Great Place to Work: (2 consecutive years) Best Companies to Work for in Texas (6 consecutive years) Top 100 Places to Work: Dallas Morning News (7 consecutive years) Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years) Top 100 Places to Work: San Antonio Express-News (2 consecutive years) San Antonio Business Journal: Best Places to Work (3 consecutive years) Virginia Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years) Virginia Business: Best Places to Work (3 consecutive years) Arkansas Arkansas Business: Best Places to Work (2 consecutive years) National Intl. Customer Management Institute (ICMI) - 2021 Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com Learn more about PCI **************************** PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check. #ZR ***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***
    $40k-45k yearly 22d ago
  • Associate Sales Representative - Advanced Surgical - Birmingham, AL

    Linvatec Corporation

    Sales associate and customer service job in Birmingham, AL

    CONMED is seeking an Associate Sales Representative to add to our highly talented Advanced Surgical sales force! Here is what we do, how we do it, who you will work with, and our why behind what we do here at CONMED. What we do: CONMED has been leading the development of cutting-edge surgical and patient care products since the early 1970s. We believe it is our capacity to innovate that sets us apart. We iterate on our products to ensure clinical excellence and embrace a mindset of constant improvement. As a result, we have come to own numerous areas of innovation. As an Associate Sales Representative you will: Bring a high level of energy, drive, perseverance, commitment, and professionalism to achieve new sales and maintain existing business sell innovative technology to the OBGYN, Colorectal, Urology, and General Surgery spaces to positively impact patient outcomes Receive extensive hands-on training Ongoing collaboration and development from Field Sales Trainers Earn the opportunity to grow and advance within the organization Watch this video to learn more about one of our top products, AirSeal. Learn more about the impact of our Buffalo Filter Smoke portfolio: Every Breath Matters How we do it: We do things the right way. We make and keep commitments. We operate with urgency. We believe in the power of engaged talent. We deliver exceptional results. Who you will work with: Leadership and peers that want you to be your best and will help you get there. You will collaborate with key decision-makers such as surgeons, nurses, OR managers, and other healthcare workers on what is best for the patient. Why we do it: We are driven by our shared mission: Empowering healthcare providers to deliver exceptional patient outcomes worldwide. At CONMED, we embrace a people-first culture that starts with a mission to support our healthcare partners and the patients they serve. It extends to our employees, investors, and other clinical partnerships. It is why we design superior products that lead to healthier lives. We share a passion for humanity, and it comes through in everything we do. Minimum Qualifications: One of the following: Bachelor's degree 4+ years of outside sales, surgical tech or related clinical experience required Recently transitioned from Active Military Duty Requirements: Approximately 20% travel Must have a valid driver's license, clean driving record, and be able to drive an automobile Disclosure as required by applicable state law, the annual salary range for this position is $65k plus commission. This is CONMED's good faith belief at the time of this posting. *Note: This position is not eligible for employer-visa sponsorship CONMED is driven to work together with our customers to make healthcare better. This role requires access to customer accounts as a function of the job. Therefore, meeting account requirements regarding vaccinations is required as an essential job function, including the COVID-19 vaccination. Benefits: CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information. Competitive compensation Excellent healthcare including medical, dental, vision and prescription coverage Short & long term disability plus life insurance -- cost paid fully by CONMED Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period Employee Stock Purchase Plan -- allows stock purchases at discounted price Tuition assistance for undergraduate and graduate level courses Know someone at CONMED? Have them submit you as a referral before applying for this position to be eligible for our Employee Referral Program incentives! CONMED is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. The Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at ************ option #5.
    $65k yearly Auto-Apply 6d ago
  • Sales General Application

    Carolinahandlingexternalcareercenter

    Sales associate and customer service job in Birmingham, AL

    Business Development Manager Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… • Consulting • Material Handling Equipment, Parts and Service • Automated Mobile Robots • Vision guided vehicles and automated guided vehicles • High density storage solutions • Telematics • Software • Intralogistic Solutions JOB SUMMARY As a Business Development Manager, you'll take charge of cultivating and managing buyer relationships to expand your portfolio. Your key goals will include driving unit sales volume, increasing market penetration, maximizing profit returns, and enhancing customer loyalty for targeted accounts through strategic business development and account management. What You'll Be Doing: o Sales Management: Oversee the entire sales cycle, from prospecting to closing deals, with a focus on Raymond products and Carolina Handling services. o Sales Goals: Achieve high unit sales volume, strong market presence, profitable returns, and customer loyalty. o Market Analysis: Evaluate market potential and identify trends to inform sales strategies. o Prospecting: Identify and engage potential customer accounts through various channels, including email, phone, and other sales methods. o Account Management: Handle all sales activities within your designated and prospective accounts. o Customer Needs Assessment: Manage the process of addressing customer specifications and requirements. o Business Solutions: Develop and propose creative solutions to meet customer needs. o Collaboration: Work closely with the Sales Leader to strategize on account planning and pricing. What We Expect From You: o Sales Experience: Some background in outside sales with a proven track record of acquiring new business. o Data-Driven: Ability to use data to measure and enhance the effectiveness of your sales efforts. o Organized: Detail-oriented with a belief that efficient processes lead to successful outcomes. o Persistent: Demonstrated ability to overcome challenges and maintain resilience. o Motivated: Driven to meet and exceed ambitious goals. o Skills: Strong organizational, planning, and prioritizing abilities. o Communication: Excellent verbal and written communication skills, with the ability to deliver compelling presentations.
    $22k-31k yearly est. 10h ago
  • Sales General Application

    Theraymondcorporation

    Sales associate and customer service job in Birmingham, AL

    Business Development Manager Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including… • Consulting • Material Handling Equipment, Parts and Service • Automated Mobile Robots • Vision guided vehicles and automated guided vehicles • High density storage solutions • Telematics • Software • Intralogistic Solutions JOB SUMMARY As a Business Development Manager, you'll take charge of cultivating and managing buyer relationships to expand your portfolio. Your key goals will include driving unit sales volume, increasing market penetration, maximizing profit returns, and enhancing customer loyalty for targeted accounts through strategic business development and account management. What You'll Be Doing: o Sales Management: Oversee the entire sales cycle, from prospecting to closing deals, with a focus on Raymond products and Carolina Handling services. o Sales Goals: Achieve high unit sales volume, strong market presence, profitable returns, and customer loyalty. o Market Analysis: Evaluate market potential and identify trends to inform sales strategies. o Prospecting: Identify and engage potential customer accounts through various channels, including email, phone, and other sales methods. o Account Management: Handle all sales activities within your designated and prospective accounts. o Customer Needs Assessment: Manage the process of addressing customer specifications and requirements. o Business Solutions: Develop and propose creative solutions to meet customer needs. o Collaboration: Work closely with the Sales Leader to strategize on account planning and pricing. What We Expect From You: o Sales Experience: Some background in outside sales with a proven track record of acquiring new business. o Data-Driven: Ability to use data to measure and enhance the effectiveness of your sales efforts. o Organized: Detail-oriented with a belief that efficient processes lead to successful outcomes. o Persistent: Demonstrated ability to overcome challenges and maintain resilience. o Motivated: Driven to meet and exceed ambitious goals. o Skills: Strong organizational, planning, and prioritizing abilities. o Communication: Excellent verbal and written communication skills, with the ability to deliver compelling presentations.
    $22k-31k yearly est. 10h ago
  • Customer Service Attendant

    Careers Opportunities at AVI Foodsystems

    Sales associate and customer service job in Hueytown, AL

    AVI Foodsystems is looking for a friendly and hard-working team member to fill the role of Customer Service Attendant, Part-time in Clanton, AL. This position is scheduled some weekends. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. Duties & Responsibilities: Receive delivery of items such as soft drinks, bakery products, snack items and specialty foods at client locations Fill vending machines to proper inventory levels with items such as soft drinks, pastries and packaged foods Place stock on shelves or racks in vending machines or coolers Ensure the refrigeration of all cold food products Oversee the ordering of merchandise and control inventory Collect unsold and stale merchandise Collect money, including coins and bills, from machines Communicate positively with customers by making eye contact and smiling Perform routine maintenance and sanitation of machines Maintain clean vending areas Requirements: Outgoing personality with the skills to promote products Ability to work both independently and as part of a team Excellent organization and time management skills Ability to speak effectively to customers and employees Ability to perform calculations in all units of measure, using whole numbers, common fractions, and decimals Benefits: Flexible schedule with a work/life balance A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Free meals and snacks/beverages Immense training and growth opportunities We conduct pre-employment drug testing. EOE
    $20k-27k yearly est. 27d ago
  • Customer Service Associate

    Collabera 4.5company rating

    Sales associate and customer service job in Northport, AL

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Job Title : Customer Service Associate I (9071-1) Location : 3500 5th St, Northport, AL - 35476 Duration : 3-6 months (Possible Extension) Client : FIS Shift: Primarily 2nd Shift - The schedules will be between 1:00 PM and 10:45 PM ***The training will last 4 weeks. The training class will be from 3 to 11:45*** Shifts will be assigned following the completion of the onboarding process. General Duties & Responsibilities: • Provides customer support by phone, email, or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to the proper Product Support department. • Processes a high volume of consumer inquiries of FIS products and services, and resolves a targeted percentage of those inquiries. • Troubleshoots customer problems, identifies the root cause of the problem, and uses tool and resources appropriately to determine how to resolve customer problems. • When unable to resolve the problem in a reasonable amount of time, will escalate to the appropriate resource. Follows up on escalated issues with coaching and mentoring to learn the appropriate solution and expand overall knowledge. • Tracks and documents inbound support requests and ensures proper notation of customer problems or issues. • Updates customer information and ensures accurate entry of contact information. • Meets the standards of the job, such as quality standards, adherence to schedule, and average handle time. • May provide guidance and/or mentoring to less experienced Customer Service Associates - Consumer. Educational Requirements: A high school diploma or GED is required for this role. Associate or Bachelor's degree is preferable; or the equivalent combination of education, training, and work experience. General Knowledge, Skills & Abilities: • Knowledge of the company's products, services and business operations to enable resolution of customer inquiries • Excellent customer service skills that build high levels of customer satisfaction • Excellent verbal and written communication skills • Computer navigation and operation skills • Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment Qualifications - Reliable Transportation - Verify employment history - Verify education - Able to pass a drug test as well as a criminal background check Additional Information If interested please contact me via phone or email Kristie Schneider: Technical Recruiter from the professional staffing firm Collabera Tel: 704-************ ext: 3318 Cell: ************
    $28k-36k yearly est. 1h ago

Learn more about sales associate and customer service jobs

How much does a sales associate and customer service earn in Tuscaloosa, AL?

The average sales associate and customer service in Tuscaloosa, AL earns between $16,000 and $29,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.

Average sales associate and customer service salary in Tuscaloosa, AL

$21,000

What are the biggest employers of Sales Associate And Customer Services in Tuscaloosa, AL?

The biggest employers of Sales Associate And Customer Services in Tuscaloosa, AL are:
  1. The Home Depot
  2. Global Elite Group
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