Sales associate and customer service jobs in Walnut Creek, CA - 4,472 jobs
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Wellness & Member Experience Associate
YMCA of San Francisco 4.0
Sales associate and customer service job in San Francisco, CA
A leading nonprofit organization is seeking a Membership Associate to enhance the member experience at their San Francisco branch. This role involves engaging with members, managing membership accounts, and ensuring a welcoming and inclusive environment. The ideal candidate will have a high school diploma, customerservice experience, and availability during various shifts. The position offers a salary range of $18.67 - $22.00 per hour and the chance to impact the community positively.
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$18.7-22 hourly 1d ago
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Customer Success Associate
Us ENT Partners
Sales associate and customer service job in Fremont, CA
US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers.
Role Description
This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives.
Qualifications
Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field
2-4 years of experience in a healthcare, operations, analytics, or consulting environment
Strong Excel and data visualization skills (Power BI, Tableau, or similar)
Familiarity with healthcare supply chain, group purchasing, or provider operations preferred
Strong attention to detail, project management skills, and ability to meet deadlines
Excellent written and verbal communication skills
Self-starter with the ability to thrive in a fast-paced, hybrid team environment
Why US ENT?
Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
$37k-59k yearly est. 4d ago
Head of Product, AI-Driven Customer Journeys
Maxiq
Sales associate and customer service job in San Jose, CA
A leading SaaS technology company is seeking a Head of Product Management to define the product vision and lead the product organization. You'll drive execution, oversee a team of product managers, and ensure alignment with business goals. The ideal candidate will have over 10 years of product management experience and a strong understanding of SaaS ecosystems. This role offers the opportunity to impact global sales cycles and customer lifetime value.
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$33k-42k yearly est. 5d ago
Head of Customer Experience & Growth
Kaizen Stackup
Sales associate and customer service job in San Francisco, CA
A rapidly growing technology company is seeking an experienced Head of Customer Experience to drive go-to-market strategies and enhance customer success. This leadership role demands a strategic thinker who will develop programs to drive product launch effectiveness and team performance. Ideal candidates will have a proven track record in customer success management and strong capabilities in sales enablement and product growth. You'll be integral in shaping the company's vision and achieving business goals through collaborative efforts across departments, fostering innovation and continuous improvement.
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$21k-35k yearly est. 1d ago
Head of GTM/Customer Experience
Additive Ai
Sales associate and customer service job in San Francisco, CA
tl;dr: We're hiring our first Customer Success Manager to help accounting firms make full use of our AI‑powered document extraction platform. If you love building relationships, driving adoption, and making customers successful, let's talk.
About You
You're someone who loves working closely with customers and gets real satisfaction from helping them succeed. You know how to build strong relationships, solve problems quickly, and make people feel supported every step of the way. You're excited about joining an early team where you can wear a lot of hats, take full ownership, and help shape what customer success looks like from the ground up. You're comfortable figuring things out on the fly, and you're just as happy jumping into a customer call as you are drafting a new onboarding playbook or sharing product feedback with the team.
The Role About the Role
Additive was acquired by Thomson Reuters in September 2025. Our mission and team remain the same-but with TR's global reach, we now have superpowers to bring Additive to thousands of users.
We're looking for an exceptionally driven operator who thrives at the intersection of sales enablement, customer success, and product insight. This is a high‑impact, hands‑on role where you'll become the Additive product expert inside Thomson Reuters, shaping how customers adopt, love, and expand their use of our platform.
You'll wear three hats:
1. Pre‑Sales Partner
Join TR sales teams to deliver live product demos that wow prospects
Support TR CSMs with in‑depth feature walkthroughs and technical answers
Be the go‑to Additive evangelist within TR, translating our value to new audiences
2. Customer Champion
Troubleshoot user jobs, identify what's broken, and drive resolution
Partner closely with Engineering to prioritize fixes and keep momentum high
Ensure every customer interaction feels supported, fast, and human
3. Product & Customer Insights ("Mini PM")
Meet regularly with customers to understand workflows and uncover pain points
Synthesize insights into actionable guidance for our product team
Influence roadmap decisions with real‑world feedback from the field
Requirements
Customer‑first mindset - you thrive on making users successful, and you're energized by solving problems in real time
Excellent communication skills - comfortable leading demos, fielding tough questions, and simplifying complex product concepts
Analytical and detail‑oriented - able to spot patterns in customer issues, prioritize what matters most, and follow through
Technical curiosity - not afraid to dig into Excel files, data flows, or product logs to understand what's going on
Collaborative spirit - you build trust quickly with sales, CSMs, engineering, and product teams
High horsepower and grit - you're sharp, scrappy, and willing to put in the work to move things forward fast
Bonus points if you have:
Experience in SaaS, enterprise software, or tax/accounting technology
Background in solutions engineering, technical support, or product management
Familiarity with accounting workflows or tax processes (a huge plus, but not required)
🌟🌟 And...if you want to go the extra mile: Record a short video (2-3 minutes) telling us a bit about yourself - what you're looking for, why this role caught your eye.
At Additive we value diversity and are committed to an inclusive workplace. Additive is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, protected veteran status, or any other characteristic under federal, state, or local law. If you require an accommodation during the job application process, please notify **************** for support.
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$21k-35k yearly est. 3d ago
Solution Sales Expert - Cloud ERP - West
Sap Se
Sales associate and customer service job in San Francisco, CA
We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
Role Overview
The Solution Sales Executive (SSE) Expert is a strategic leader who combines deep SAP expertise, business acumen, and end‑to‑end solution area domain knowledge to drive LoB cloud revenue, customer success, accelerate adoption of innovation (especially AI), and position the organization as a market leader. The SSE shapes transformative solutions and delivers measurable value to customers through thought leadership, innovation, and strategic execution-supporting both specific Lines of Business (LoB) and the overall “One SAP” strategy.
This position will be responsible for driving net‑new and expansion sales of SAP S/4HANA Cloud Public Edition (Cloud ERP, including S/4 Finance and Supply Chain Management) within the Enterprise business, with an emphasis on Two‑Tier ERP scenarios (HQ-subsidiary, central services, and ecosystem models).
Qualifications
Minimum 12 years of experience, including proven track record of selling enterprise SaaS/ERP management solutions over the most recent 5 years.
Quota‑carrying sales experience with a management consulting profile; 10‑15 years of industry or practitioner experience driving software sales.
Executive relationship building skills with proven C‑suite influence, including CFO level.
Experience in B2B enterprise, multi‑stakeholder SaaS cycles, top‑tier consulting and deep industry expertise.
Account management, solution sales or customer success experience.
Strong understanding of solution sales, customer value realization, and account planning methodologies; expansion selling track record.
Deep domain expertise in financial applications and strong understanding of AI and innovation trends.
Preferred knowledge of Two‑Tier ERP patterns (HQ-subsidiary, carve‑outs, M&A, JV) and integration approaches.
Ability to map value levers and communicate a quantified ROI business case.
Strategic thinking, business acumen, relationship building, client advocacy, excellent communication, negotiation and stakeholder management.
Collaborative mindset in a matrixed environment with influence without direct authority.
Analytical mindset with focus on problem‑solving and continuous improvement.
Bachelor's degree in Business, Marketing, Information Technology, or related field.
Key Responsibilities
Account ownership & strategy: develop and execute strategic account plans that align with customer goals.
Drive end‑to‑end customer value journey with domain expertise and define transformation roadmap.
Pipeline & opportunity management: identify and develop new business opportunities within existing accounts.
Product success & innovation: drive go‑to‑market for new products, engage with customers early, validate solutions and influence product roadmap; lead AI and innovation initiatives.
Enablement, demos & prototypes: support solution advisors to ensure demo system readiness and collaborate with Demo & Learning teams for scalable enablement programs.
Value proposition & executive engagement: create compelling narratives, conduct strategic discovery and deliver persuasive pitches to accelerate executive buy‑in.
Commercial negotiations: navigate complex pricing and contractual discussions, balancing client expectations with profitability and revenue growth.
Adoption & consumption: support Customer Success Management communities, secure references, and collaborate with CS/DD adoption teams to ensure successful delivery and continuous improvement.
Customer success & field impact: own financial application deal cycles, renewals, enablement, and executive engagement; prioritize investment and drive measurable outcomes.
Relationship building & governance: drive C‑suite engagements and buying center alignment; conduct quarterly business reviews focused on solution adoption, innovation, risks and opportunities.
Ecosystem & partner engagement: maintain high‑quality relationships with strategic consulting partners to co‑innovate and shape disruptive solutions.
Collaboration & orchestration: align closely with Sales, Product, and Marketing to integrate SSE impact into the go‑to‑market engine.
Competitive & industry expertise: maintain deep technical and functional knowledge across SAP solutions and stay current on emerging technologies and competitive trends.
Why This Role Matters
The SSE is pivotal in shaping SAP's market leadership by delivering transformative solutions, driving innovation (especially in AI), and orchestrating value across the customer lifecycle. This role sits at the intersection of strategy, technology, and relationship management, ensuring customers realize the full value of their SAP investments while positioning the organization for sustained growth.
Equal Employment Opportunity
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability.
Compensation Range Transparency
The targeted combined range for this position is $256,400 - $435,800 USD. The actual amount offered will be within that range, depending on education, skills, experience, scope of the role, location, and other factors determined through the selection process.
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$36k-55k yearly est. 3d ago
Customer Success Specialist
Net2Source (N2S
Sales associate and customer service job in San Jose, CA
Do you love developing and nurturing great relationships?
As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S
Location: Remote from Bay Area, SFC, CA
Qualifications:
Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients.
Strong understanding of working with VMS and MSP based accounts.
Any experience working with a Hybrid/Offshore delivery model will be a plus.
Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side.
Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
Excellent reputation and relationship-building skills.
Ability to work in a fast-paced, target-driven environment.
Must be a self driven and highly motivated individual.
Proficiency in using applicant tracking systems (ATS) and other relevant software.
Key Responsibilities:
Be the single point of contact for our Fortune 500 clients
Build long-term client partnerships to understand their challenges and provide solution.
Maximize market share with a client to make us their trusted staffing supplier.
Qualify new job orders and work with the delivery lead for better coverage and support.
Present candidates to Hiring Managers and follow up for feedback .
Coordinate with Client to schedule candidate interviews and onboarding.
Coordinate with recruiting team including screening, orientation, and placement of candidates.
Use CRM/ATS (Job Diva) to manage activities.
Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads.
Additional Requirements:
Must be open to travel across the country, especially locally, and support clients from their offices.
Availability to work outside regular office hours, if needed.
Benefits of working at N2S:
Uncapped Commissions
100% Contribution to Health/Dental/Vision
$39k-67k yearly est. 3d ago
Enterprise Sales Associate
Astound Business Solutions, LLC
Sales associate and customer service job in San Francisco, CA
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Job Summary:
The Business Solutions Enterprise SalesAssociate will assist in identifying and qualifying potential leads, analyzing competitors' activity and market trends, and researching business needs in the target market. The Business Solutions Enterprise SalesAssociate will work closely with Sales representatives, Marketing personnel and leadership to generate leads and support the sales cycle by conducting focused sales activities, outbound prospecting to schedule qualification meetings, and creating targeted marketing campaigns to attract new business.
Duties and Responsibilities:
Build and qualify prospecting lists for the sales team by segmenting businesses based on size, industry, and proximity to the network.
Analyze competitor activity and market trends to identify potential opportunities.
Conduct research to uncover potential leads within specific industries, such as logistics, technology, legal services, and businesses with multiple locations.
Utilize resources like ZoomInfo, LinkedIn Sales Navigator, mapping software, and various company databases to gather relevant information.
Conduct outbound prospecting via email, phone calls and face-to-face outreach to schedule qualification meetings.
Join qualification/discovery calls with sales representatives to observe and participate in sales conversations.
Prepare detailed reports on pipeline progress, conversion metrics, and lead generation sources to aid in accurate forecasting and decision-making.
Gather valuable information from all available sources, customer feedback, and industry data/news to narrow in on areas for improvement and potential opportunities.
Performs basic evaluations on location and documentation of building occupancy, property management, competition, and telecommunications infrastructure.
Other duties as assigned
Requirements/Qualifications:
Education: High School required; Pursuing a Bachelor's degree or recently graduated (last 18 months) preferred
Experience: Understanding of CRM systems (Sugar, Salesforce, or similar) is a plus.
Knowledge, Skills and Abilities:
Strong analytical and research skills with attention to detail.
Excellent communication skills (written and verbal) and interpersonal skills.
Comfortable with cold outreach (calls, emails, face-to-face) to engage prospects.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Sheets for data analysis.
Motivated, eager to learn, and excited about sales.
Ability to work independently and as part of a team.
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Employee discount program
*Benefits listed above are for regular full-time position
Base Salary:
The base salary range for this position is $20-$25 hourly, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
Take care of our customers
Take care of each other
Do what we say we are going to do
Have fun
Diverse Workforce / EEO
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless ofrace, color, religion, sex,gender,pregnancy,childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,genetic information, military or veteran status,citizenship,or other status or characteristic protected by applicable law.We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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$20-25 hourly 3d ago
Customer Experience Specialist - Auto Service
Midas International, LLC 4.1
Sales associate and customer service job in San Francisco, CA
A leading vehicle service provider is seeking a Front Line Specialist who will be the first point of contact for customers, ensuring a positive experience. The ideal candidate should possess strong communication skills and a passion for customerservice. This role offers competitive pay, opportunities for growth, and a supportive team environment. Apply now to join a AAA-Approved Repair Shop known for excellence.
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$33k-40k yearly est. 4d ago
Tech Retail Sales Pro - Flexible Schedule + Commission
Blueface Ltd.
Sales associate and customer service job in San Francisco, CA
A leading media and technology company is seeking an enthusiastic retail representative in San Francisco. This role involves direct customer interactions, providing expert service on products. You will assist customers with their inquiries, offering solutions and promoting Comcast/Xfinity services. Ideal candidates will have a high school diploma and 2-5 years of retail experience. The position requires a flexible schedule, aiming to deliver exceptional service to all clients while maximizing sales opportunities through uncapped commissions.
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$32k-63k yearly est. 1d ago
Vehicle Service Specialist
Henley Companies 4.0
Sales associate and customer service job in San Francisco, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part‑time job with flexible hours, or a full‑time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self‑made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high‑school grad, a well‑seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on‑the‑job training
No late evenings - Most locations close by 7pm
Competitive pay set at $24.00 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper‑level management started out in an entry‑level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem‑solving skills
Strong customerservice and communication skills
Ability to work in a fast‑paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Must have reliable transportation.
Essential Functions
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an “all‑inclusive” list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E‑Verify program.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$24 hourly 4d ago
Head of Servicing and Collections
Rippling
Sales associate and customer service job in San Francisco, CA
Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365-all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world's top investors-including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock-and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
About the Role:
Head of Servicing and Collections
Rippling is a global fintech operating across software, payments, and lending, moving tens of billions of dollars across payroll, cards, and payment products. As our product surface area and geographic footprint expand, the complexity of servicing accounts and recovering unpaid obligations increases materially.
The Head of Servicing & Collections will define and execute Rippling's global strategy for account servicing and collections across our full product suite, including corporate cards, payroll, lending, and subscription billing. This leader will be responsible for optimizing collections and recoveries in a way that directly impacts Rippling's financial performance, while ensuring a strong customer experience and adherence to regulatory requirements across geographies.
This role owns strategy, policy, and operations for servicing and collections and works closely with Product, Engineering, Finance, Risk, and Legal to ensure servicing and recovery capabilities are embedded into Rippling's products and operating model. While highly cross-functional, the Head of Servicing & Collections is expected to operate with a strong ownership mentality and be accountable for outcomes across products.
What You'll Do:
Design and implement collections strategies across payments, lending, and software products, spanning multiple geographies and regulatory regimes.
Own policy development and execution, including treatment strategies, escalation paths, legal actions, hardship or remediation programs, and third-party vendor management where applicable.
Design and enforce standard operating procedures and SLAs, overseeing day-to-day collections and servicing operations to ensure consistent execution and adherence to policy.
Establish clear metrics and accountability, including recovery rates, loss curves, and operational efficiency benchmarks. Maintain a strong operational control environment to ensure compliance and optimize recoveries.
Partner closely with Finance and Accounting on forecasting, provisioning, recoveries, and performance reporting.
Collaborate with Risk and Legal to align on loss appetite, regulatory requirements, and contractual enforcement mechanisms.
What you will need:
10+ years of experience developing and executing collections strategies across lending, payments, and subscription-based products.
A proven track record of building policies and operating models that optimize financial outcomes.
Experience operating in regulated environments and navigating regulatory and contractual constraints across multiple geographies.
A strong ownership mentality - you personally care about driving financial results and take responsibility for recovering funds and minimizing losses.
Independence and self-direction - you have high attention to details, can identify core issues, prioritize effectively, and drive immediate results while building toward a durable, long-term strategy.
Strong strategic instincts paired with a willingness to go deep into operational and implementation details when required.
Proficiency with data analysis and strong analytical skills, with the ability to translate data into actionable insights. Experience using SQL to extract and analyze data is desirable but not required.
Additional Information
Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accommodations@rippling.com
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here .
A variety of factors are considered when determining someone's compensation-including a candidate's professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
The pay range for this role is:
120,000 - 210,000 USD per year (US Tier 1)
120,000 - 210,000 USD per year (US San Francisco Bay Area)
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$33k-41k yearly est. 4d ago
RISE Cloud Architect and Advisor, Enterprise Cloud Services, Palo Alto
Sap Belgium Nv/Sa
Sales associate and customer service job in Palo Alto, CA
We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
EXPECTATIONS AND TASKS
This is a customer facing role where you will support the sales teams during the entire cycle of a Cloud deal. Following are the key tasks that this role will perform:
Present in detail the RISE with SAP Private Cloud, S/4 HANA Cloud Extended Edition offering.
Present the requirements and value proposition for SAP private cloud on hyperscalers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
Conduct assessment workshops with customers to define the future Cloud architecture and plan the migration roadmap together with partners, System Integrators, and or SAP Professional Services.
Guide customer discussions around Business Continuity, Security & Compliance, Networks etc.
Work with bid teams to generate pricing and provide ongoing deal support to sales teams.
Own the technical discussions with the customer and act as the orchestrator of experts to obtain expertise from the SAP delivery organization as required.
EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Fluency in English is a MUST, any other language an asset.
High proficiency in the SAP product portfolio, offerings, and industry solutions.
Good understanding of SAP solutions (releases, platform interdependencies etc.)
Good understanding of operational aspects (Application or Technical) of SAP solutions in a cloud environment.
Good understanding of capabilities of at least one Hyperscaler (AWS, MS Azure, or GCP)
Ability and willingness to be part of a global team of Cloud Architects.
Willingness to undertake customer related travel on short notice.
Bachelor's / Master's degree in Engineering or Computer Science, Business Administration required from an accredited university.
High proficiency in customer communications and presentations is required.
WORK EXPERIENCE
8 years experience with customer facing SAP Technology Consulting (e.g. Basis Admin, DB Admin, Migrations, Upgrades, Business Continuity, Operations etc.) in large-scale customer environments.
8 years experience with solution design, enterprise architecture and/or SAP implementation.
Experience in a customer facing pre-sales role is an advantage.
Understanding of United States Government Cloud System Requirements (NIST, ITAR, FedRAMP, etc.)
Experience working with Aerospace and Defense customers is a plus.
Experience with IaaS Providers (AWS, MS Azure or GCP) and data centers is a big advantage.
SAP HANA and S/4 HANA skills would be very helpful but not mandatory.
Compensation Range Transparency
SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step towards demonstrating SAP's commitment to pay equity. The targeted combined range for this position is $137,300 - $294,000 (USD). The actual amount to be offered to the successful candidate will be within that range.
Equal Employment Opportunity Statement
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Disability Accommodation
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to ****************************.
Requisition Information
Requisition ID: 439165 | Work Area: Sales Support | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
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$37k-71k yearly est. 3d ago
Sales Associate
Nadsto
Sales associate and customer service job in Novato, CA
Nadsto is a Novato, California-based company specializing in the supply, fabrication, and installation of natural and engineered stone surfaces (such as granite, marble, quartzite, porcelain, and quartz).
It operates as a family-run business offering quality stone materials and custom countertop services to both residential and commercial clients in the San Francisco Bay Area.
Role Description
This is a contract, on-site role for a SalesAssociate located in Novato, CA. The SalesAssociate will be responsible for engaging with customers, understanding their needs, and assisting them in choosing the most suitable products. Responsibilities include addressing customer inquiries, maintaining strong product knowledge, and meeting sales targets. Additionally, the SalesAssociate will ensure excellent customerservice and contribute to achieving overall business objectives.
Qualifications
Customer Relationship Management, Interpersonal Communication, and CustomerService skills
Sales techniques, Negotiation, and Goal-Oriented Performance
Product Knowledge of marble, granite, and other construction materials
Problem-Solving Abilities, Team Collaboration, and Time Management
Prior retail or sales experience is a plus
High school diploma or equivalent required; additional education or certifications in sales or business are advantageous
Ability to work flexibly, including weekends or holidays, to meet business needs
$28k-44k yearly est. 4d ago
Community Based Services Specialist
Santa Clara Family Health Plan 4.2
Sales associate and customer service job in San Jose, CA
Salary Range: $74,557 - $111,835 The expected pay range is based on many factors, such as experience, education, and the market. The range is subject to change.
FLSA Status:Non-exempt Department:Community Based Programs Reports To:Manager, SDOH or Manager, Community Based Case Management
Employee Unit: Employees in this classification are represented by Service Employees International Union (SEIU) Local No. 521
GENERAL DESCRIPTION OF POSITION
The Community Based Services Specialist serves as the lead, primary contact, and liaison for developing, supporting and monitoring the network of public and community based providers and vendors delivering Enhanced Care Management (ECM), Community Supports (CS), and/or other activities, programs or special projects addressing social determinants of health.
ESSENTIAL DUTIES AND RESPONSIBILITIES
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below.
Develop and maintain updated knowledge of community based services, and capacity across Santa Clara County and support identification and assessment of ECM and/or CS provider network gaps.
Recommend for initial and ongoing needs to support ECM and/or CS delivery system and operational infrastructure including data exchange, workforce training and capacity building.
Support ECM and/or CS authorization and delivery process in accordance with DHCS-developed service definitions, eligibility criteria and reporting requirements.
Oversee the development and management of the ECM, SDOH and/or CS provider network including:
Serve as a knowledge and resource expert for ECM, CS and/or SDOH provider network operations.
Establish and manage positive and productive working relationships with all public and community-based providers and vendors delivering services to members under ECM, CS or SDOH projects.
Receive, research and respond to inquiries and issues that are raised by or impacting providers in a timely fashion and in collaboration with appropriate business units.
Proactively communicate and collaborate with providers to identify problem patterns, track and trend issues, prepare recommendations for potential service improvement opportunities and develop tools and processes to improve communication and other processes
Oversee collaboration with internal business units, particularly Provider Network Operations, Health Services Department, Finance and Claims, regarding provider communication, training and support and to ensure payments are made in accordance with vendor agreement terms.
Schedule, conduct and report on regular site visits with each provider as required and coordinate and host at least one annual meeting with providers.
Conduct orientation and ongoing training and education to community service providers and office staff including technical assistance, development of presentations and other written guidance or materials, in-person sessions, webinars and/or calls as needed.
Assist in the preparation of promotional materials for the public, website or newsletters. Oversee provider compliance with required ECM and/or CS trainings and technical assistance including in-person sessions, webinars, and/or calls as necessary.
Establish and oversee a program for communicating and tracking ECM and/or CS provider compliance with vendor agreement scope of work, key operational and financial objectives, and quality and performance metrics.
Maintain accurate and timely documentation of provider contacts in compliance with NCQA standards, DHCS, DMHC and CMS regulatory requirements.
Contribute to the development of ECM and/or CS pricing including recommending changes in pricing subsystems.
Support the Department Manager in generating reports and performing special projects. Troubleshoot with providers to address issues related to submission of claims and encounter data for ECM and/or CS services.
Understand and track applicable regulatory and reporting requirements.
Ensure accuracy and regulatory compliance for all materials or documents.
Attend off-site meeting or events as necessary.
Perform other related duties as required or assigned.
REQUIREMENTS - Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
Bachelor's Degree in public health, social welfare or related field; or equivalent experience, training, or coursework. (R)
Minimum two years of progressively responsible and direct work experience working with the essential duties and responsibilities described above. (R)
Demonstrated experience leading/managing projects, initiatives, and/or leading or directing the work of others. (R)
Knowledgeable in the field of home and community-based services and community resource networks and a particular interest in working to address health disparities and addressing the needs of low-income communities.
A deep understanding of SDOH that impact Santa Clara County and community members. (R)
Ability to think creatively and work strategically, to help develop and implement innovative solutions yielding measurable results to the organization. (R)
Ability to think creatively and strategically, gather and analyze data, organize and write reports, organize work efficiently. (R)
Ability to understand, interpret, and apply applicable rules and regulations, and establish and evaluate priorities. (R)
Advanced working knowledge and proficient with Microsoft Suite applications, and the ability to operate all applicable software. (R)
Excellent oral and written communication skills, including the ability to express oneself clearly and concisely when providing service to SCFHP internal departments and outside entities over the telephone, in person or in writing.(R)
Ability to effectively facilitate meetings and deliver information/presentations to management, regulators, or staff (R).
Ability to think and work effectively under pressure and accurately prioritize and complete tasks within established timeframes. (R)
Ability to take initiative and exercise good judgment when making decisions within the scope of the position. (R)
Ability to comply with all SCFHP policies and procedures. (R)
Ability to perform the job safely with respect to others, to property, and to individual safety. (R)
Maintenance of a valid California driver's license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R)
Knowledge of the community-based delivery system and managed care. (D)
Project Management Professional (PMP) certification (D)
WORKING CONDITIONS
Generally, duties are primarily performed in an office environment while sitting or standing at a desk. Incumbents are subject to regular contact with co-workers, managers, external partners, and vendors, in person, by telephone, and via work-related electronic communications.
PHYSICAL REQUIREMENTS
Incumbents must be able to perform the essential functions of this job, with or without reasonable accommodation:
Mobility Requirements: regular bending at the waist, and reaching overhead, above the shoulders and horizontally, to retrieve and store files and supplies and sit or stand for extended periods of time; (R)
Lifting Requirements: regularly lift and carry files, notebooks, and office supplies that may weigh up to 5 pounds; (R)
Visual Requirements: ability to read information in printed materials and on a computer screen; perform close-up work; clarity of vision is required at 20 inches or less; (R)
Dexterity Requirements: regular use of hands, wrists, and finger movements; ability to perform repetitive motion (keyboard); writing (note-taking); ability to operate a computer keyboard and other office equipment (R)
Hearing/Talking Requirements: ability to hear normal speech, hear and talk to exchange information in person and on telephone; (R)
Reasoning Requirements:ability to think and work effectively under pressure; ability to effectively serve customers; decision making, maintain a concentrated level of attention to information communicated in person, by telephone, and electronically, throughout a typical workday; attention to detail. (R)
ENVIRONMENTAL CONDITIONS
General office conditions. May be exposed to moderate noise levels.
EOE
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$74.6k-111.8k yearly 7d ago
Customer Service Representative
Leotek Electronics USA LLC
Sales associate and customer service job in San Jose, CA
About LEOTEK:
We are a leading provider of high-quality LED street, area, site, and traffic signal lighting solutions. We are committed to driving innovation and sustainability through our products, services, and customer support, serving both public and commercial sectors. We are currently transitioning into an IoT solutions and Data Management Systems (DMS) provider, leveraging street lighting technology and lighting grid infrastructure as its foundation.
About The Role:
The CustomerService Rep has responsibility for pre and post sales and logistics support to Independent Sales Representatives, Distributors, and Customers, and work with Production/warehouse to communicate delivery schedules to customers, answer general Inquiries, and supporting our Business Development Managers (BDMs) in the field to achieve total customer satisfaction and build customer relationships.
What You'll Do:
Responsible for much of the order fulfillment process including but not limited to order-related information requests, communicating delivery schedule, and coordination with other departments to ensure the company provides an accurate and high standard of delivery and customerservice.
Respond to high volume of inquiries via e-mail or phone from business development managers, sales representatives, and customers regarding pricing, product features, product availability, company policies, and post sales issues.
Administer and enforce policies pertaining to pricing, sales orders, freight.
Coordinate with the Credit Team to set up new customers and release on credit hold orders.
Who You Are:
Bachelor's degree or relevant experience preferred.
5+ years order fulfilment/customerservice representative, and/or sales operations experience in a technical, manufacturing environment.
Experience working with sales representatives in a high-volume product environment. SAP is a plus.
Excellent written and oral English communication skills.
LEOTEK Electronics USA LLC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
$32k-42k yearly est. 3d ago
Sales Specialist
Pursuit 3.7
Sales associate and customer service job in San Jose, CA
BREAK INTO MEDICAL SALES - Opportunity in San Jose, CA!
We are partnered with a groundbreaking Pharmaceutical Company that recently launched a market-leading ADHD product. We're seeking a hungry B2B salesperson to add to their San Jose, CA team!
Highlights:
BREAK INTO MEDICAL SALES! (no previous experience required)
Strong Base Salary + Uncapped Commission ($130k+ on-target earnings year 1)
Incredible Resources and Training
Growth Opportunities
Full Benefits + travel is compensated
Job Responsibilities:
Drive Sales Performance: Exceed sales targets by promoting products for appropriate patients to healthcare providers and office staff within the assigned territory.
Engage and Educate Providers: Conduct persuasive, compliant, and effective sales calls to approved prescribers, leading to appropriate prescriptions for products.
Territory Management: Use data to develop and implement a strategic business plan aligned with corporate goals and marketing strategy to optimize sales potential while managing resources within budget.
Qualifications and Required Skills:
Bachelor's Degree from an accredited 4-year institution
Minimum 2+ years B2B sales experience - MUST have documented success/top performer
MUST be Hunting/Net new business (NOT account management or upselling target accounts)
Highly motivated, proactive, and results-driven with a professional demeanor.
Must maintain a valid driver's license and a safe driving record.
Apply directly to be considered!
$130k yearly 3d ago
Enterprise Sales Associate
Astound 4.2
Sales associate and customer service job in San Francisco, CA
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.
Job Summary:
The Business Solutions Enterprise SalesAssociate will assist in identifying and qualifying potential leads, analyzing competitors' activity and market trends, and researching business needs in the target market. The Business Solutions Enterprise SalesAssociate will work closely with Sales representatives, Marketing personnel and leadership to generate leads and support the sales cycle by conducting focused sales activities, outbound prospecting to schedule qualification meetings, and creating targeted marketing campaigns to attract new business.
Duties and Responsibilities:
Build and qualify prospecting lists for the sales team by segmenting businesses based on size, industry, and proximity to the network.
Analyze competitor activity and market trends to identify potential opportunities.
Conduct research to uncover potential leads within specific industries, such as logistics, technology, legal services, and businesses with multiple locations.
Utilize resources like ZoomInfo, LinkedIn Sales Navigator, mapping software, and various company databases to gather relevant information.
Conduct outbound prospecting via email, phone calls and face-to-face outreach to schedule qualification meetings.
Join qualification/discovery calls with sales representatives to observe and participate in sales conversations.
Prepare detailed reports on pipeline progress, conversion metrics, and lead generation sources to aid in accurate forecasting and decision-making.
Gather valuable information from all available sources, customer feedback, and industry data/news to narrow in on areas for improvement and potential opportunities.
Performs basic evaluations on location and documentation of building occupancy, property management, competition, and telecommunications infrastructure.
Other duties as assigned
Requirements/Qualifications:
Education: High School required; Pursuing a Bachelor's degree or recently graduated (last 18 months) preferred
Experience: Understanding of CRM systems (Sugar, Salesforce, or similar) is a plus.
Knowledge, Skills and Abilities:
Strong analytical and research skills with attention to detail.
Excellent communication skills (written and verbal) and interpersonal skills.
Comfortable with cold outreach (calls, emails, face-to-face) to engage prospects.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Sheets for data analysis.
Motivated, eager to learn, and excited about sales.
Ability to work independently and as part of a team.
We're Proud to Offer a Comprehensive Benefits Package Including:
401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program
*Benefits listed above are for regular full-time position
Base Salary: The base salary range for this position is $20-$25 hourly, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
Our Mission Statement:
* Take care of our customers
* Take care of each other
* Do what we say we are going to do
* Have fun
Diverse Workforce / EEO:
Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
FCO (For San Francisco Candidates Only):
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
CCPA Employee Privacy Policy (For California Candidates Only):
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$20-25 hourly 7d ago
Customer Success Associate
Us ENT Partners
Sales associate and customer service job in San Jose, CA
US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers.
Role Description
This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives.
Qualifications
Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field
2-4 years of experience in a healthcare, operations, analytics, or consulting environment
Strong Excel and data visualization skills (Power BI, Tableau, or similar)
Familiarity with healthcare supply chain, group purchasing, or provider operations preferred
Strong attention to detail, project management skills, and ability to meet deadlines
Excellent written and verbal communication skills
Self-starter with the ability to thrive in a fast-paced, hybrid team environment
Why US ENT?
Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
$37k-59k yearly est. 4d ago
Enterprise Solutions Sales Specialist
Astound Business Solutions, LLC
Sales associate and customer service job in San Francisco, CA
A leading telecommunications company is seeking a Business Solutions Enterprise SalesAssociate in San Francisco. This role involves generating leads to support sales cycles through thorough research of competitors and market trends. Candidates should possess strong analytical skills and a high school diploma, with a preference for those pursuing a degree. The position offers a competitive hourly salary of $20-$25 plus benefits, promoting a positive impact in the community.
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$20-25 hourly 3d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Walnut Creek, CA?
The average sales associate and customer service in Walnut Creek, CA earns between $22,000 and $43,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Walnut Creek, CA
$31,000
What are the biggest employers of Sales Associate And Customer Services in Walnut Creek, CA?
The biggest employers of Sales Associate And Customer Services in Walnut Creek, CA are: