Sales associate and customer service jobs in Wisconsin - 4,497 jobs

Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI) Lutheran Social Services of WI & Upper MI Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources. Key Responsibilities: Conduct assessments and develop individualized service plans Facilitate care coordination and crisis intervention Collaborate with families, providers, and service teams Participate in after-hours on-call rotation What We Offer: Full-time, benefits-eligible role with flexible scheduling Public Service Loan Forgiveness (PSLF) eligibility Medical/Dental/Vision + 403B retirement plan Paid time off, holidays, mileage reimbursement Ongoing training and professional development Qualifications: Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling) Minimum 1 year of mental health service experience Valid driver's license and reliable transportation Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.

Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift. This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responding to phone calls from customers and be a proactive voice of the company to them. Identify and enter no-charge orders, credit memos and returns. Research and resolve problems regarding orders. Assist sales reps with product and procedural issues. Respond to customer inquiries in a timely manner. Follow up on orders that need attention. Assist customers in learning our systems and using our tools. Work with customers to fulfill their window and door buying needs. Suggest additional products/options where appropriate. Train and provide guidance to new team members to enhance customer service. Suggest improvements to systems and procedures. Help to implement changes that improve quality and efficiency. Test new and updated programs. Perform other job-related duties as necessary to fulfill responsibilities of the position. Process Job Site service requests. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent verbal and written communication skills, good reasoning skills and attention to detail Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies. Must be organized and have a friendly, courteous, helpful and positive attitude. EDUCATION: High school diploma or equivalent preferred. EXPERIENCE: Varying levels accepted. COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications. PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required. EMPLOYEE ACKNOWLEDGEMENT: This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.

Be an Owner, Not Just an Employee - Join Our Team in Hayward! Help Wanted: Kitchen Cabinet / Bath / Flooring Specialist The Floor to Ceiling Store - Hayward, WI The Floor to Ceiling Store in beautiful Hayward, WI is growing, and we're looking for a full-time Kitchen Cabinet / Bath / Flooring Specialist to join our successful team. If you have a passion for interior spaces and enjoy helping customers create beautiful, functional homes, we'd love to meet you. Our store specializes in cabinetry, baths, flooring, and window treatments, and we pride ourselves on delivering excellent service in a fast-paced, creative environment. What We're Looking For: Interior product sales experience required Familiarity with 2020 Design software is a plus Quick learner with strong organizational skills Self-starter who thrives without micromanagement Passion for design and helping customers bring their ideas to life What We Offer: Employee Stock Ownership Plan (ESOP): Once qualified, employees become shareholders in our company. On average, we contribute 20% of an employee's annual wages into their ESOP retirement account. This powerful profit-sharing program builds long-term wealth and ensures everyone has a real stake in our success. Health Insurance support through our HRA program: We pay 80% of an individual's deductible and 75% of the monthly premium, making your coverage more affordable and predictable. Comprehensive health, dental, vision, and ancillary coverages Competitive pay PTO starting at 10 days, with increases over time Flexibility for work/life balance Generous employee discounts at The Floor to Ceiling Store and Nelson Lumber & Home, Inc. Free access to our Architectural Design team and Interior Design staff for your own projects Growth opportunities - we prefer to promote from within This is an exciting opportunity to join a trusted, employee-owned company where your contributions make a difference every day. If you're motivated, detail-oriented, and ready to grow in a supportive team environment, we want to hear from you.

Pay based on experience | Third shift In this fast-paced, high energy environment where great guest service is essential, how do we ensure that our guests are receiving the best service possible allowing them to fully enjoy their gaming experience? As a Guest Relations Specialist, you will administer the Customer Relationship Management program that supports the company strategies and initiative that promote guest satisfaction. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values. Principal Duties and Responsibilities (*Essential Functions) *Administer and maintain the Customer Relationship Management program to support company image, strategies, and initiatives to promote guest satisfaction and loyalty. Provide timely updates, summary reports, and service enhancement recommendations to department and senior leadership. *Ensure timely resolution of guest issues by implementing effective communication, investigation, resolution, and response techniques. Extend complimentary services within the guidelines established by management as appropriate. *Maintain accurate records of guest incidents and conduct detailed, thorough investigations to resolve guest concerns. Assure that each guest receives a timely, accurate, consistent, and positive response from PCH. *Develop and maintain ongoing, interactive working relationships with PH&C departments to ensure full support and collaboration in regards to service strategies and objectives. *Implement, support, and administer the Problem Gambling initiative and Ride Assistance Program to enhance awareness and responsibility, direct guests and their families to appropriate resources, protect guest wellbeing and safety, and minimize liability to PCH. Assist in coordinating and conducting customer service training for team members, including attending department shift meetings to review, update, and deliver information regarding the Problem Gambling and Ride Assistance programs, along with departmental relationship building strategies. Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations. Perform other duties as assigned. Job Qualifications A high school diploma or equivalent and 2 years of related experience in an organization of similar size are required. An Associate's degree can take the place of 1 year experience. Experience in the gaming industry is preferred. The ability to demonstrate accurate writing skills. Office skills must include the ability to use standard office equipment, and the ability to demonstrate knowledge of Microsoft Excel and other Microsoft Office software. Experience with casino management systems, hotel reservations systems, and dispute tracking software preferred. The ability to maintain discretion in handling confidential information. The ability to interact with guests and team members at all levels of the organization professionally, including the ability to speak in front of small groups. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Hotel & Casino (PH&C) and its goals. The ability to draft professional correspondence. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus . Working Conditions The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

Classify products using HTS codes, ECCN, and ECN with precision for motors, drives, generators, and related Motion products. Develop and implement classification processes within global product groups. Prepare and submit import/export documentation i Customs, Specialist, Mechanical, Motors, Behavioral Health, Manufacturing, Healthcare

Do you thrive in an environment where you can provide a personalized service experience, where growth and problem solving are rewarded? Are you driven by increasing sales while maximizing customer satisfaction with finding the right product? Come join the 4Front team and excel in product management, and customer engagement. What can you expect to do? Customer Sales Processing Enter and process orders with product, pricing, scheduling, shipping dates within ERP. Partner with manufacturing and shipping departments with any changes. Maintain all open and closed sales files. Distributor Sales Processing Review incoming orders and problem solve any issues with each order. Maintain entry and invoicing for all sales orders. Be the contact for distributor inquiries that correspond with order entries. Sales Support Assist managers and coordinating departments with customer facing issues. Work with Sales, Operations, Engineering about date management, special requests, freight, etc. Assist with continuous improvement projects including lean and kaizen events. What's needed for success? Education and Experience: Requires a high school diploma. General education or college courses equivalent to an Associate's degree in Business Administration is desirable. 2-4 years of experience in customer service working directly with customers, salespeople, or distributors. Experience using iPhone and iPad is a plus. Computer Skills: Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work. Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred. Experience using manufacturing ERP software, JD Edwards, preferred. Why 4Front? Generous PTO program 11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days) Company sponsored benefits include: Employer contribution to Health Savings Account, up to $1000 Life insurance STD/LTD/AD&D Reimbursement for PPE, including safety shoes and prescription safety glasses UHC Employee Assistance Program All coverage begins on Day 1 of employment!

The Customer Service Representative is responsible for providing best in class customer service for a portfolio of assigned customers for our Healthcare & Specialty Division. We're seeking a Customer Service Representative who thrives in a dynamic, fast-paced environment and takes pride in delivering In this role, you'll act as a key liaison between customers and our sales, production, and shipping teams, ensuring orders are accurate, timely, and aligned with customer expectations. If you're a proactive problem-solver who enjoys building relationships, maintaining strong attention to detail, and driving continuous improvements in customer satisfaction, we'd love to have you on our team. Essential Accountabilities: Champion the customer experience by proactively managing orders from placement to delivery, using a customer-centric approach Collaborate cross-functionally with internal teams (sales, production, shipping, etc) to ensure seamless communication and order fulfillment Leverage modern digital tools (email, Microsoft Excel, CRM systems, and order processing platforms) to receive, process, and track customer orders efficiently Create and maintain accurate customer records, including open order reports, order revisions, artwork approvals, and shipping requests Work in partnership with sales and operations teams to understand customer provided forecasts and how to better provide attention to meet these demands Escalate internal systematic/process concerns until final solution/resolution is provided to customer Identify and upsell opportunities by recommending new or complementary products to meet customer needs Maintain compliance with all company policies while ensuring exceptional attention to detail in every interaction KEY CHARACTERISTICS & ABILITIES: Exceptional interpersonal and communication skills including strong verbal, written, and public relations skills Passionate about exceeding customer expectations Values teamwork and supports a team environment Desire to continually learn and improve skill set Skilled in deescalating situations both over the phone and in writing (email) Ability to maintain professional and helpful attitude in high-tension or stressful situations Assertiveness in pursuing resolution to issues Ability to build trust by providing information to in a way that is candid, informed, encompassing, and not manipulative: receive information from others in a way that demonstrates openness and thoughtful consideration of their ideas Must have high attention to detail and accurate data entry Must be able to manage multiple work items at one time with a high sense of urgency Must have strong problem solving and organization skills Shares learning with peers Minimum Qualifications: 5+ years of experience as a Customer Service Representative at a manufacturing organization. Associate degree or bachelor's degree preferred. Required Skills: Tech-savvy: Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and CRM/order management tools Relationship-builder: Exceptional interpersonal and communication skills, with a focus on maintaining positive, professional relationships Detail-oriented and organized: Ability to prioritize tasks, manage time effectively, and maintain a high degree of accuracy Bilingual in Spanish is a plus but not required Ability to think critically, adapt to changing priorities, and resolve issues effectively

Hours: 8:00am - 4:30pm, Monday-Friday Compensation: $19-22/hour Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k) This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment. Key Responsibilities Process customer orders received by phone, email, fax, or mail Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products Introduce new or alternative products when applicable using proactive selling techniques Respond to customer inquiries and resolve issues Follow up with customers regarding order status and resolution Negotiate and process resolutions Provide assistance and price quotes and complete required documentation to place orders into production Required Skills & Experience 3+ years of recent high-volume call center experience Ability to calculate discounts and percentages and apply basic algebra concepts

Job Title: Customer Service Representative Job Type: Full Time About Us Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it. Job Summary As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client. Key Responsibilities • Engage with customers face to face providing friendly support • Proactively identify customer needs and recommend appropriate products, upgrades, or solutions • Handle inquiries related to pricing and general information • Achieve individual and team sales targets through excellent service and persuasive communication • Maintain up-to-date knowledge of our client's products and services Qualifications 1-3 years of experience in customer service, event coordination, or hospitality Excellent verbal and written communication skills Strong problem-solving skills and the ability to stay calm under pressure High attention to detail and exceptional organizational skills Positive, team-oriented attitude with a passion for creating memorable experiences What We Offer Competitive salary and benefits package Opportunity to travel to live events (as applicable) Fun, collaborative, and creative work environment Clear growth path in the customer experience and events space Exposure to exciting high-profile brands How to Apply We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.

This position performs receptionist and administrative duties for the Department Director, supervisors, and managers, and provides customer service to visitors and patrons of the Department. Schedule: 8:00am - 4:30pm, occasional nights and weekends required Starting hourly rate: $22.3453 hourly ($46,478.29 annually) Initial interviews: February 2nd and 3rd Start date: TBD Explore the City's benefits here: City of Waukesha Benefit Guide Essential Job Functions: The job functions listed herein are neither exclusive nor exhaustive, but are intended to be illustrative of the types of tasks the employee will most likely be expected to perform on a regular basis. The employee may be asked to perform different or additional tasks than the ones listed here, as the needs of the employer and/or the requirements of the position change. 1. Performs receptionist duties; answers telephones and provides information or routes calls; greets visitors in person and responds to inquiries or directs to appropriate individual; responds as appropriate to email inquiries. 2. Provides effective and courteous customer service both over the phone and in-person; gives information regarding programs, classes, events, and rentals; when assigned to the SRC, shows rental rooms within SRC 3. Processes incoming and outgoing mail. 4. Processes refunds, credits and payment plans; posts payments and refunds to accounts; maintains accurate records. 5. Balances cash drawer on a daily basis. 6. Initiates routine correspondence, forms and reports in accordance with established Department procedures. 7. Provides general administrative support and feedback to supervisors and managers. 8. Provides support for all sports programs; creates rosters; communicates with coaches and managers; orders T-shirts; updates and maintains team sideline website; creates online schedules and tournament brackets enters updates on rainouts, scores, standings, etc. 9. Provides support for the Before/Afterschool Program Manager, school staff and parents as needed; maintains and updates student files. 10. Maintains files of correspondence, forms, records, reports, manuals, confidential information and other materials in accordance with established Department procedures. 11. Assists in developing administrative policies and procedures. 12. Assists with Recording and maintaining PRF Board minutes and historical records. 13. Assists with updating and maintaining Department website and social media. 14. Attends meetings and training sessions as required. 15. Provides assistance with Department financial record keeping. 16. May assist with processing accounts payables and seasonal payroll. 17. Creates and maintains databases (recreation and asset management software). 18. Develops software tutorials and provides technical support to staff. 19. Maintains office equipment; schedules repairs and maintenance as needed; troubleshoots operating issues; orders supplies. 20. Creates marketing materials, databases and documents and assists with Seasonal Activity Guide. 21. Conducts editorial proof reading for Department. 22. Issues work permits for minors. 23. Enters and submits course records through American Red Cross. 24. Opens and closes office; assists custodial staff in ensuring general safety, cleanliness and appearance of buildings; performs custodial services when necessary. 25. Assists with room setup for classes and programs; assists with storage and location of equipment in the building. 26. Ensures safety of patrons by observing safety practices and enforcing established safety procedures, responding to emergencies and documenting accidents. 27. Provides effective and efficient customer services and promotes and maintains responsive community relations. Graduation from high school plus at least 1 year of technical training at a technical or business school, supplemented by at least 1 year of clerical or administrative experience in an office setting; or any equivalent combination of training and experience which provides the following knowledge, ability and skills: Knowledge of *Operating systems at SRC (fire, alarm, heating/cooling and lighting). *The use and operation of standard office equipment, including computers and relevant software programs. *Business English (grammar, tone, spelling and punctuation). *General office practices and procedures. Ability to *Understand, follow and carry out instructions. *Establish and maintain effective working relationships with supervisors, coworkers, residents and the general public. *Work independently, multi-task, prioritize workload and meet established deadlines. *Deal tactfully and courteously with the public *Maintain confidential information. *Maintains records and filing systems. Skill in *Oral and written communications. *Organization and attention to detail. *Public relations. Necessary Special Requirements CPR/AED and First Aid Certified; ability to pass criminal. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *Work is performed mostly in an office setting; hand-eye coordination is necessary to operate computers and various pieces of office equipment. Specific vision abilities required by this job include close vision, prolonged visual concentration and the ability to adjust focus. *While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; use hands and fingers to handle, feel, or operate objects, tools, or controls and reach with hands and arms. *The employee is occasionally required to climb or balance; bend, stoop, kneel, crouch, or crawl. *The employee must occasionally lift and/or move up to 50 pounds. The City of Waukesha is an Equal Opportunity Employer It is not typical for someone to be hired at or near the top of the salary range. The specific compensation offered to a candidate is reviewed and based off a variety of factors including skills, qualifications, experience, certifications, and internal equity. Internal City applicants: please review HR Policy F2 Salary Plan and Administration regarding promotions/transfers.

Avanciers is hiring Associate Client Partner for one of our Fortune 500 clients. This is a Long Termed Duration role with the client. Title:Associate Client Partner Duration : Full time Associate Client Partner with CPG experience to lead a new set of accounts and their digital transformation journey. This role will be based in the Racine, Milwaukee, North Chicago or surrounding area as the ideal location. Required Qualifications: Able to travel and be on-site with clients and team members 3 to 4 days per week. Committed to working on-site in a hybrid role, this is sales and account management and NOT a work from home opportunity Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. 5+ years of validated experience, with strong sales/relationship management/account management experience Business development and project management experience Experience in the Consumer/Retail/CPG industry/vertical is a plus, food domain is ideal Hands-on experience with proposal creation and leading proposal presentations Strong leadership, interpersonal, communication and presentation skills Wide variety of IT and business consulting engagement experience

This is an on-site role working at the Good Hope Road location. Reporting to the End User Services Manager, the IT Service Desk Support I provides first-line technical support to end users. This position helps maintain HellermannTyton's IATF16949/ISO9001 Quality and ISO14001 EMS certifications by following all corporate policies, procedures, work instructions, and documentation standards. Essential Functions: Assist with the installation, configuration, and support of desktops, laptops, and thin clients. Prepare and deploy computer equipment with standard software and configurations. Set up and provide basic troubleshooting for mobile devices. Diagnose and resolve routine hardware and software issues using manuals or under supervision. Create and update user documentation for hardware and software systems. Assist with managing user accounts and basic access permissions as directed. Provide support for break/fix issues, software installations, and hardware repairs under guidance. Escalate complex issues to Service Desk Support II or other IT teams as needed. Work with the Managed Service Provider (MSP) for account creation, mailbox setup, password resets, and security changes as instructed. Other Functions: Perform other tasks and responsibilities as assigned. Success in This Role Includes: Basic knowledge of desktop and laptop hardware, printers, thin clients, and peripherals. Familiarity with Microsoft Windows 11, Microsoft 365 Office Suite, and common third-party applications. Exposure to IT Service Management tools such as KACE or ServiceNow is a plus. Good verbal and written communication skills. Ability to follow instructions and work effectively in a team environment. What You'll Bring High school diploma or equivalent; Associate degree in Information Technology preferred. 1-2 years of experience in IT support or a related field. Basic hands-on experience with Microsoft Windows OS and networked printers/scanners. Valid driver's license, adequate insurance, and a clean driving record. #LI-Onsite #LI-DM3 By applying for a position with HellermannTyton, you understand that should you be made an offer, it will be contingent on your undergoing and successfully completing a background check through the use of our 3rd party supplier. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, criminal check, driving history, and drug test. You will be notified during the hiring process of which checks are required by the position. HellermannTyton Corporation is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail

GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products. We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service. The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position. Key Duties and Job Responsibilities: Provide superior customer service to both internal and external customers via phone and email. Answer high phone call volume to respond to customer requests and provide resolution to customer concerns. Prepare, review, process and accurately enter a high volume of sales orders. Support field sales staff including Regional Managers and Manufacturer's Sales Reps. Administrative support activities, as needed, including issuing product returns and credits and special projects. Provide applicable basic technical support regarding product and application questions. Performs other related duties as assigned. Knowledge, Skills, and Abilities: A strong customer focus and approach with outstanding customer service skills. The ability to multi-task and time management skills in a fast-paced environment. Detail orientation and accuracy in the administration of customer accounts and data. Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry. Interpersonal skills to relate to customers and address their concerns diplomatically. Exceptional follow-up and organizational practices to best serve customers' needs. Education and Work Experienced Desired: Bachelor's degree or equivalent related combination of professional experience and education/training desired. Three years of professional customer service experience in a manufacturing or distribution setting is required GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match. If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role. Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************

Customer Support Agent I - Bilingual Location: Janesville, WI At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. At First Mid, we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Assisting callers with questions & account inquiries by providing them with accurate information in a professional and courteous manner in accordance with our customer service standards. Service customers over the phone with accuracy and efficiency within policy guidelines. Create a quality service experience by ensuring timely resolution and follow-up to customer needs. Solicits assistance from management as needed. Seeks management approval for requests outside of their approved level. Notifies management of suspicious and questionable activity. Adheres to all bank compliance, security and operational policies and procedures. Performs changes to existing accounts as requested by the customer. Transferring request that are outside the scope of the CSC to the appropriate individual or department for assistance. Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to management. Maintains professional appearance and conduct within the guidelines set forth in Employee Handbook and/or First Mid policies. Ensuring all customer interactions & documentation follow bank policy & regulations, while maintaining customer confidentiality. Identifies and recommends products and/or services to best meet the needs of the customer. Educates and encourages customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking. Actively seeks out and maintains basic product knowledge of all banking products through training courses, meetings, corporate communications, etc. Complete other specified duties as assigned. Qualifications Education: High School Diploma/GED required. Experience: 1+ year of customer service experience and/or previous experience working in a financial institution preferred. Previous contact center experience preferred. Skills: Proficient in usage of Microsoft Office and computer application Strong organizational and communication skills, both oral & written. High level of interpersonal skills to interact with customers and potential customers in professional manner. Ability to work additional hours or hours outside of the departmental operating hours as needed. Total Rewards: Competitive health, dental & vision coverage with HSA match 401(k) with employer match + Employee Stock Purchase Plan Generous PTO, paid holidays & parental leave Tuition reimbursement & performance-based bonuses Visit our Total Rewards page to see our full list of benefits First Mid Bancshares, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT LP123 Pay Range: $18.00 - $19.62 per hour Apply for this Position

This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration. RESPONSIBILITIES Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions. Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems. Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups. Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions. Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations. Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records. Receive, unpack, sort, and identify incoming customer tools and materials for processing. Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed. Provide administrative and operational support to leadership to ensure daily production and customer service goals are met. Develop and maintain working knowledge of products, services, and reconditioning capabilities. QUALIFICATIONS Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred. Strong communication skills with the ability to professionally interact with customers and internal teams. High attention to detail and accuracy when managing orders, documentation, and system data. Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment. Proficiency with basic computer systems and order management or ERP platforms is a plus. BENEFITS Full-time, day-shift schedule providing work-life balance. Opportunity to gain experience in manufacturing operations and production coordination. Collaborative team environment with exposure to multiple departments. Stable role within an established organization offering long-term growth potential. Hands-on involvement in processes that directly impact customer satisfaction and operational success.

Vizance is looking for Client Service Advisors for our Commercial Lines/Risk Management Team in Hartland. WHY JOIN VIZANCE? Vizance has nearly 200 associates in 9 locations throughout Wisconsin, and is among the top 1% of all insurance agencies in the United States, based on agency revenue. We are different from other insurance agencies - on purpose! The combination of our Culture, Independence, and Performance/ System-Based Mindset clearly differentiate us as a company built to last. Vizance has earned a number of awards, including Top Workplaces, Best Places to Work, Future 50, and Fastest Growing Firms, and is proud to be a Minority-Owned Business Enterprise (MBE). WHAT YOU WILL DO AT VIZANCE As a Client Service Advisor, you will be responsible for developing a strong working relationship with Risk Management Advisors and your clients. You will work with the Advisor and our carrier partners to ensure the timely and successful delivery of our client service standards. This includes: Policy Administration: Manage policy documentation, endorsements, and renewals Risk Assessment: Collaborate with underwriters to assess and understand clients' unique risks Communication: Work with dedicated sales and service teams to plan and execute client service plans WHAT YOU WILL BRING TO VIZANCE At least 2 years of Commercial Property & Casualty experience, preferably in an insurance agency setting Wisconsin Property and Casualty Insurance License Ability to work in a fast-paced environment with attention to detail Desire to be part of a growing and collaborative team Enthusiasm, exceptional communication skills, and a strong work ethic WHAT YOU WILL LIKE ABOUT BEING AN ASSOCIATE AT VIZANCE Comprehensive employee benefits package including medical, dental, vision, life, and disability insurance 401(k) match Paid Time Off (including your birthday) Sponsored education opportunities A supportive team environment that celebrates success Opportunities for growth If you are looking for a promising career in a growing organization, then we want to hear from you!

Pay Rate: $16.00 an hour with $2.00 an hour additional shift differential on swing and grave shift ESSENTIAL DUTIES AND RESPONSIBILITIES Welcome guests, answer questions and provide information and support to guests Input, update and maintain accurate player information in the casino management system Issue Island Passport club cards for club members Be knowledgeable about and provide guests with information regarding Island Passport club membership, property-wide events and other property amenities Redeem cash, prizes and comps for guests following department guidelines Meet goals as established by management Maintain a working knowledge of promotional systems Performance point and promotion adjustments following department guidelines KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES Required Knowledge and Certification: High School Diploma/GED or equivalent experience Preferred Knowledge and Certification: 1-year hospitality or guest service experience, preferably in casinos Required Skills: Accurate and detail oriented Highly organized and ability to adapt quickly to changing priorities Excellent verbal and interpersonal communication and problem solving skills Proven high guest service skills Proficient computer skills Microsoft Office (Word, Excel and Outlook) and Windows Required Abilities: Ability to work in a fast paced environment Ability to interact with guests, coworkers and management in a professional and courteous manner Ability to follow established dress code policies and practice good personal hygiene Ability to speak in a clear, concise and pleasant voice Ability to retain large amounts of information regarding the property and its amenities Ability to read and write English PHYSICAL DEMANDS Must be able to walk, stand and/or sit for long periods throughout the day Must have a good sense of balance, and be able to bend, kneel, stoop and twist Must be able to push, pull and grasp objects occasionally Must have the ability to independently lift up to 25 pounds occasionally Must be able to perform repetitive hand and wrist motions WORKING ENVIRONMENT Office, restaurant, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke and outdoors for guest events Must be willing to work a flexible schedule including all shifts, weekends and holidays Extensive computer use Occasionally must deal with angry or hostile individuals High volume direct public contact

Join Our Team at the West Allis Public Library! Are you passionate about helping people and creating a welcoming environment? Do you thrive in a fast-paced, customer-focused role? If so, the City of West Allis is looking for YOU to join our team as a Circulation Services Representative at the West Allis Public Library! As the first and last face our patrons see, you'll play a vital role in delivering exceptional service and ensuring every visitor has a positive experience. This is more than a job-it's an opportunity to make a difference in your community every day. Why You'll Love This Role You'll be the go-to person for patrons, helping them check out materials, navigate library services, and find solutions to their questions You'll work in a collaborative, friendly environment where learning and growth are encouraged You'll have the chance to make a real impact by connecting people with resources that enrich their lives What You'll Do Assist patrons with checkouts, returns, and account inquiries Provide guidance on library services like scanning, faxing, and self-checkout Create and update patron records, issue library cards, and handle cash transactions Assist with shelving items and shelf-reading for accuracy Organize and prepare materials for shelving and delivery Help maintain the integrity of library collections by assessing and repairing items Prepare and process new materials for library collections What You'll Bring High school diploma or equivalent Recent paid customer service experience, including clerical and cash handling Library-related work experience or coursework is a plus Strong communication and problem-solving skills Ability to work with diverse groups of people Attention to detail and ability to follow established guidelines Availability to work 12-20 hoursa week, including night and weekends Why Work for the City of West Allis Flexible part-time schedule Paid training and professional development opportunities Supportive team environment Opportunity to make a positive impact in your community Ready to join a team that values service, learning, and community? Apply today and help us make the West Allis Public Library a welcoming space for all!