Sales associate and customer service jobs in Wyoming, MI - 1,238 jobs
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Eddie Bauer 4.4
Sales associate and customer service job in Grandville, MI
Our SalesAssociates promote our culture, values and mission. As a SalesAssociate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our customers.
Who You Are:
Engaging personality who provides great service.
Excited to meet new people.
Thoughtful with a desire to make others feel good about themselves and their individual style.
Responsibilities
As a SalesAssociate you will:
Engage and connect with customers to create an amazing shopping experience.
Achieve and exceed sales goals by executing our selling strategy.
Share product knowledge with customers to maximize sales.
Engage with customers to build relationships and brand loyalty by using company tools.
Show understanding of customer's personal style when offering fashion advice.
Inspire customers with your product knowledge to cater to their needs.
Assist with daily opening and closing tasks to maintain a clean, neat, and tidy store.
Complete assigned job responsibilities such as floor sets, filling the floor, ringing up customers, etc.
Remain positive and professional, working together with the team to make a great environment for our customers and each other.
Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.
Qualifications
Flexible availability to meet the needs of the business (including evenings and weekends).
$23k-31k yearly est. 8d ago
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Drive with DoorDash - Receive 100% of Customer Tips
Doordash 4.4
Sales associate and customer service job in Newaygo, MI
Why Deliver with DoorDash? DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer. Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting. Quick and easy start: Sign up in minutes and get on the road fast.** Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol) Any car, scooter, or bicycle (in select cities) Driver's license number Social security number (only in the US) Consistent access to a smartphone
How to Sign Up
Click "Apply Now" and complete the sign up process Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank. **Subject to eligibility.. ***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia Additional information Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
$31k-38k yearly est. 1d ago
Route Service Representative
Wildman 4.2
Sales associate and customer service job in Holland, MI
Why Join Us?
Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
Typically, a four-day work week - Monday - Thursday
Compensation: Training Wage: Base of $41,600. Once a route is assigned: Base of $41,600 + Commission. Typical compensation ranges from $55,000-$70,000 annually.
Key Responsibilities:
Execute delivery of new/clean products and pick up of used products daily in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customersCustomer focused; shows ability to create and demonstrate value to the customer
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).
Qualifications:
Proactive & Motivated: You're a self-starter with a commitment to excellence and high standards.
Communication Skills: Strong written and verbal communication skills are a must.
Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customerservice, or sales experience preferred)
Physical Requirements:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Role Requirements:
Requires a For-Hire Endorsement.
Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
Must meet and maintain insurability requirements. MVR to be checked periodically.
Possible background check or safety training needed for some client facilities.
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
21 years of age or 3+ years of professional driving experience
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$55k-70k yearly 5d ago
Route Service Representative
Tekton 4.0
Sales associate and customer service job in Grand Rapids, MI
As a Route Service Representative, you are responsible for the profitable sales of Tekton tools in a given sales territory. Responsibilities
• Operate a large, company-owned truck as our store on wheels
• Make weekly sales calls to businesses whose employees purchase their own hand tools such as automotive repair, car dealerships, heavy duty truck repair, heavy equipment repair, factory maintenance departments, and aviation repair
• Approach managers and owners with the intention of selling Tekton products to the business
• Meet and exceed a set sales volume
• Collect weekly accounts receivable from customers using Tekton's payment plan
Indicators of a good match for this role
• You are aligned with Tekton's philosophy, ways of thinking, and work style
• You are enthusiastic and driven
• You have strong communications skills
• You are personable and enjoy building relationships
• You can be both kind and firm
• You are confident
• You have exceptional values including honesty, integrity, and empathy
Baseline qualifications
• Familiar with professional hand tool use
• Eligible to work in the United States without visa sponsorship
Benefits package
Full-time employees receive health, dental, vision, life, and hospital indemnity insurance; paid time off; a 401(k) program; and tuition reimbursement.
Location and hours
This is a full-time salaried plus commission position located in Grand Rapids, Michigan. This position requires long hours, sometimes into the evening.
Direct supervisor
Route Service Program Manager
How to Apply
*****************************************************************************************************************
About the department
The Direct Sales and Support department manages the experiences users have with the Tekton brand and maintains our industry-leading reputation for impressive support. Behind the scenes, this team is also responsible for ensuring our point-of-sale systems run smoothly at events, schools, and on the Tekton Truck.
$29k-46k yearly est. 5d ago
Airport Service Agent (GRR)
Clear 4.4
Sales associate and customer service job in Grand Rapids, MI
CLEAR Service Agents work at the airport to assist customers with products & services that are provided by CLEAR. At CLEAR, we love what we do and we're obsessed with our members! Our Service Agents make magic happen every day, creating frictionless experiences.
What is a CLEAR Service Agent?
A CLEAR Service Agent is there to support customers in the airport who are using any products provided by CLEAR! They are a friendly face & provide exceptional customerservice to all passengers at the airport.
Exceptional customer-service-focused communication skills and the ability to engage with potential customers, general travelers, and members alike
Comply with all security and safety guidelines, policies and procedures at all times
Greet & engage with travelers and help answer any questions
Assist and guide passengers as needed with all questions and concerns
Comply with all security and safety guidelines, policies and procedures at all times
You will be walking through our CLEAR lanes and around the airport in order to assist our members and passengers
Daily use of CLEAR technology & helps to troubleshoot any technical issues as they arise
Who You Are
Customer obsessed - ensuring our customers are satisfied is one of our top priorities!
Ability to work in a fast-paced, high-volume, hospitality-driven atmosphere
Positive and energetic attitude
Open availability and flexibility is a must - ability to work a variety of shifts
Previous customerservice experience a must
Ability to stand for up to 8 hours per day
You must be 18 years of age or older
How You'll Be Rewarded
Free CLEAR membership for you + family/friends discounts
401(k) Retirement Plan, including a company match*
11 company-paid holidays (paid 1.5x if worked)
See more of our amazing benefits, including any eligibility or specific location offerings, HERE!
About CLEAR:
With CLEAR, you are always you. CLEAR's mission is to enable frictionless and safe journeys using your identity. With nearly 19 million members and 100+ partners across North America, CLEAR's identity platform connects you to the cards in your wallet - transforming the way you live, work and travel. Trust and privacy are the foundation of CLEAR. We have a commitment to members being in control of their own information and never sell member data. CLEAR is at the highest level of security by U.S. government regulators and is also certified as Qualified Anti-Terrorism Technology under the SAFETY Act.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by CLEAR. Reasonable accommodations for valid medical, religious, or other protected reasons will be provided
CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$24k-30k yearly est. 5d ago
Customer Service Representative
Axios Professional Recruitment
Sales associate and customer service job in Grand Rapids, MI
Axios Professional Recruitment is proud to partner with a respected independent insurance agency in Grand Rapids that is actively seeking a Personal Insurance CustomerService Representative. This is a great opportunity for someone who is detail-oriented, service-minded, and passionate about helping people navigate their insurance needs.
Responsibilities:
Provide responsive, accurate, and friendly service to clients regarding their personal insurance policies
Assist clients with policy changes, coverage questions, billing inquiries, and claims support
Serve as a liaison between clients and insurance carriers such as Safeco, Progressive, American Modern, Aegis, National General, and PURE
Maintain accurate and up-to-date customer records in accordance with HIPAA and agency standards
Identify opportunities to enhance coverage or improve client satisfaction through proactive service
Collaborate with team members to ensure a seamless customer experience
Qualifications:
2+ years of experience in personal insurance customerservice
Strong interpersonal and communication skills, both written and verbal
Excellent organizational and problem-solving abilities
Demonstrated commitment to customer satisfaction and relationship building
Comfortable using modern technology and insurance management systems
Able to manage multiple tasks efficiently and independently
Axios Professional Recruitment - an entirely employee-owned company - is the largest independent employer in West Michigan. Our mission is to match people with meaningful, long-lasting, and enjoyable careers, not just a job. Since 1988, we've helped match over 300,000 people just like you with top employers across West Michigan.
Good luck, we look forward to reviewing your application!
Your friends at Axios Professional Recruitment
$27k-36k yearly est. 4d ago
Full-Time Sales Associate with Keys
Ace Hardware 4.3
Sales associate and customer service job in Grand Rapids, MI
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
SUMMARY
The primary responsibilities of the SalesAssociate position are to maintain outstanding customerservice, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff. You will typically be utilized in this capacity to cover for vacation or illness.
Be steadfast in Great Lakes Ace Hardwares Mission, Vision, and Core Values working to live the core values every day.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed):
Greets all customers and assists in answering questions about merchandise and locating merchandising; uses The S.A.L.E.S. process to help customers find everything on their lists.
Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-o-gram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative on-hand.
Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness.
Maintains familiarity with new products and ad merchandise.
Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.
Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities.
Follows GLA policies and procedures for all transactions. Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
ADDITIONAL DUTIES AND RESPONSIBILITIES
Assists with color matching and mixing paint
Assists and/or makes recommendations to customers in the service areas within the store including, but not limited to; chain, rope, key, and glass cutting, screen repair, and knife sharpening.
Operates cash register by scanning all merchandise, engaging the customer through suggestive selling, proper tendering of each transaction, and thanking the customer for shopping at GLA.
Adhere to all company policies.
Participates in periodic team meetings.
A continuous pattern of regular and prompt attendance is required along with the ability to work a flexible schedule including weekends.
PM22
Compensation Details
$13.00 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Create Job Alert
Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$13 hourly 1d ago
Representative, Customer Service - Skilled
Dexian
Sales associate and customer service job in Portage, MI
Provides customerservices relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$27k-35k yearly est. 5d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
Sales associate and customer service job in Galesburg, MI
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 7d ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Sales associate and customer service job in Wyoming, MI
Customerservice professionals-don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude.
This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customer's needs, and you have the background we're looking for, we want to talk with you!
Assist customers by phone and in person at our facility
Help customers get the parts they need
Interact extensively with customers to clarify their needs, research, and recommend parts
Meet / exceed monthly sales goals while increasing customer satisfaction
Provide quotes
Take orders
Provide post order service
Physically measure specs on a wide variety of parts
REQUIREMENTS
Our CustomerService Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
Minimum 6 months of customerservice experience
Mechanical and mathematical aptitude
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Strong computer skills, particularly Excel
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred
Knowledge of industrial distribution products and hydraulics, preferred
Benefits
As a CustomerService Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development and with ongoing training. Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays, Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
$34k-46k yearly est. Auto-Apply 60d+ ago
Loan Sales Specialist
Onemain Financial 3.9
Sales associate and customer service job in Portage, MI
At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.
In the Role
Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options
Requirements:
High School Diploma or GED
Preferred:
Sales, Collections or CustomerService experience
Bilingual - Spanish
Location: On site
The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.
Who we Are
A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:
Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
Up to 4% matching 401(k)
Employee Stock Purchase Plan (10% share discount)
Tuition reimbursement
Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
Paid sick leave as determined by state or local ordinance, prorated based on start date
Paid holidays (7 days per year, based on start date)
Paid volunteer time (3 days per year, prorated based on start date)
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.
At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Key Word Tags
Sales, Collections, Retail, Loan Sales, CustomerService, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
$40k-74k yearly est. Auto-Apply 4d ago
Customer Service Representative
Creative Financial Staffing 4.6
Sales associate and customer service job in Grand Rapids, MI
Pay: $20/hour Schedule: Full-time
Schedule
Training (first 2 weeks):
Monday-Friday, 8 AM-4 PM (in-office)
Ongoing schedule:
Monday-Friday, 12 PM-8 PM (in-office)
About the Company
Join a growing communications technology company based in Grand Rapids that provides equipment and customer support nationwide. The culture is laid-back and fun - the team enjoys outings like escape rooms, skydiving adventures, and Halloween contests. Every other Friday features catered lunches, plus free snacks in the office. Top performers are recognized monthly with Employee of the Month awards, earning perks like a reserved parking spot, a massage coupon, or a $250 Amazon gift card. The dress code is business casual (jeans welcome).
Responsibilities
Phone Support
Handle ~50 calls per day (depending on volume)
Troubleshoot issues, process updates, and make group changes
Document each interaction using the
Interactions Tracker
to identify trends and improve service
Send review requests to satisfied customers
Email Support
Respond to customer inquiries via email as needed
Log email interactions in the tracker and send follow-up review requests
Team Support
Assist the fulfillment team during slower call times
Qualifications
Minimum Requirements
Strong phone communication and customerservice skills
Excellent written communication
Fluent in English
No prior experience required - candidates with retail or customer-facing backgrounds often excel in this role
#INOCT2025
CustomerService Representative CustomerService Representative CustomerService Representative CustomerService Representative CustomerService Representative CustomerService Representative CustomerService Representative
$20 hourly 22h ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Sales associate and customer service job in Grand Rapids, MI
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$27k-32k yearly est. 9d ago
Court Services Specialist FT
Muskegon County, Mi 3.9
Sales associate and customer service job in Muskegon, MI
Court Services Specialists (CSS) perform a variety of clerical work required in the operation of the Muskegon County Family Court, Friend of the Court, and Probate Court. A CSS can be assigned to any area, depending on the needs of the courts. The following examples are intended to be descriptive but not restrictive. Each area also includes other related duties, as assigned.
Casework:
Responsible for the initiation of child support enforcement options;
Establishes, audits and modifies accounts within the Michigan Child Support Enforcement System (MiCSES) as part of monitoring compliance with court orders;
Performs clerical functions in various court computer systems;
Assists parties on an intake basis, including telephone calls, meetings, and electronic communication pertaining to enforcement of child support, parenting time, and/or custody;
Processes a variety of administrative forms.
Imaging:
Updates files and documentation according to case number and document type;
Moves files to inactive storage or destruction based on record retention schedules;
Scans court files, ensuring correct data entry and identifies missing records;
Mails out various court correspondences to parties;
Conducts daily mail runs.
Front Desk:
Answers phones, accepts documents for filing, and assists parties regarding Family Court matters;
Checks in clients for hearings and appointments;
Assembles and processes personal protection order documentation;
Performs clerical functions in computer systems;
Processes a variety of administrative forms;
Informs parties of Family Court processes and procedures.
Order Entry:
Establishes, audits and modifies accounts within the MiCSES system in accordance with court orders;
Performs clerical functions in court computer systems;
Assists parties, attorneys, and Family Court Staff with complex case issues;
Processes a variety of administrative forms, documents, and court orders;
Finance/Accounting:
Processes payments and balances cash drawer;
Performs reconciliation of general ledger accounts and maintains financial databases;
Assists clients with review of court ordered debt and creation of payment plans;
Conducts administrative enforcement on delinquent cases;
Reviews court orders and reports to ensure correct billing of services, payment distributions, and compliance with court orders;
Conducts research using available search resources for client locate and financial data.
Probate Court:
Answers phones, accepts documents for filing, and assists parties regarding Probate Court matters;
Checks in clients for hearings and appointments;
Performs case management functions in computer systems;
Processes a variety of administrative forms;
Informs parties of Probate Court processes and procedures.Possess a Bachelor's degree from an accredited college or university;
OR
Possess an Associate's degree from an accredited college or university AND
Have a minimum of one (1) year full time increasingly responsible paid work experience an office type setting.;
OR
Be a high school graduate or have successfully completed the General Education Development (GED) test; AND
Have a minimum of three (3) years full time increasingly responsible paid work experience an office type setting.
NOTE: The recruitment for this position utilizes assessment(s) in order to match candidate foundational competencies, personality, and job fit to those required for the position.
PHYSICAL ACTIVITIES
An employee in this class performs generally sedentary work activities requiring the occasional lifting of objects weighing thirty-five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
An employee in this class works within the offices of the Muskegon County Family Court or Probate Court.
CLICK BELOW FOR JOB DESCRIPTION:
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EVALUATION CONTENT
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant's employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY
THAT RECOGNIZES QUALIFYING MILITARY SERVICE
$35k-42k yearly est. 2d ago
Customer Service Advisor - Jiffy Lube Multicare
Stonebriar Auto Services LLC
Sales associate and customer service job in Portage, MI
Job Description
We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called CustomerService Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now!
The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.
All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too!
For immediate consideration, please complete our employment application. We look forward to hearing from you!
$27k-34k yearly est. 4d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Sales associate and customer service job in Kalamazoo, MI
We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kalamazoo area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Sales associate and customer service job in Grand Ledge, MI
Job DescriptionBenefits:
Uncapped Commission
Opportunity for advancement
Training & development
Career change opportunity for healthcare, education, and service professionals Are you a naturally empathetic professional from healthcare, education, or customerservice looking for a rewarding career change with significant earning potential? We're seeking caring individuals to join our team helping homeowners make important decisions about bathroom solutions that improve their daily lives.
What You'll Do:
Meet with homeowners in their homes to understand their needs and challenges
Provide expert consultation and education about bathroom solutions
Guide customers through design options and help them visualize their perfect space
Build lasting relationships by truly listening and caring about each family's situation
Follow our proven system that focuses on education, not high-pressure tactics
Perfect For:
Healthcare professionals (nurses, medical assistants, patient coordinators)
Education professionals (teachers, counselors, administrators)
Customerservice representatives and managers
Hospitality and service industry professionals
Anyone with experience helping people through important decisions
Career changers welcome - we provide comprehensive training
What We Offer:
Comprehensive paid training on our proven consultation system
First-year earning potential of $100,000-$140,000 for dedicated professionals
Top performers consistently earn $200,000+ annually
Performance-based commission structure
Flexible schedule - work around your life
Professional development and ongoing support
Territory-based work in Grand Rapids and Lansing territories
Requirements:
Strong communication and listening skills
Ability to build rapport and trust quickly
Comfortable working in customers' homes
Professional appearance and demeanor
Reliable transportation and basic technology skills
Background in helping professions preferred
No sales experience required - we train the right people
Why This Works: We don't use outdated, high-pressure sales tactics. Our approach focuses on education and consultation, helping families make informed decisions. Our systematic process ensures your success while maintaining integrity and professionalism.
Keywords: Sales representative, customerservice, account representative, outside sales, business development, client relations, commission sales, performance bonus, flexible schedule, career change, entry level, training provided, territory sales, home improvement, Grand Rapids, Wyoming, Grandville
Ready to turn your natural people skills into a six-figure career? Apply today to learn more about this unique opportunity.
We welcome career changers and provide comprehensive training.
Sales associate and customer service job in Grand Rapids, MI
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your Role at Baxter
THIS IS WHERE you build trust to achieve results
As an AssociateSales Representative, you take pride in representing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.
As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and advise priorities and changes.
Your Team
We embrace opportunities to connect with the doctors and nurses that use our products every day to save and sustain lives. Observing their work, understanding their needs, and building positive relationships are integral to our success.
We're a friendly, collaborative group of people who push each other to do better every day. We find outstanding strategies to close deals and expand our skills by challenging ourselves and others. Whether out in the field with a partner or tackling challenges with your territory team, you always have camaraderie and support to help accomplish your goals.
As a member of Baxter's sales team, you'll be aligned to a region in our Surgical Business unit and be responsible for new business, developing existing accounts and ensuring patient-centric approach in all your dealings. You'll work within an assigned geographic area and with a team of Sales Consultants in that region to achieve or exceed personal and business goals, all in pursuit of our mission to save and sustain lives. In the sales role, you'll have the opportunity to provide input on new markets and products, handle customer concerns, and collaborate with other teams.
This role is field based and ideal candidate will be located in Michigan with a preference for Grand Rapids, Ann Arbor, Detroit, or Kalamazoo and will be able to travel up to 75% within the assigned territory.
What you'll be doing
Understanding all the products, surgical specialties, and devices within the portfolio.
Supporting and promoting our Surgical Portfolio in an assigned established geography to meet customer's clinical and economic needs. Primary call points include surgeons, nurses, and operating room staff.
Engaging your install base and following up with existing customers for incremental purchases, pricing/delivery issues, and overall support to improve their experience.
Independently formulating and implementing selling strategies to sell products of intermediate complexity directly to customers by phone and on site.
Establishing an understanding of the portfolio's competitive differentiation and communicating this information to customers to assist them in product selection.
Scheduling and completing customersales calls quotas and follow up on opportunities to develop the business.
Completing extensive prospecting, lead generation, and lead follow-up for sales teams; assist with set up of product demonstrations for customers as requested.
Ensuring clinical adoption across the product portfolio through product trialing, demonstrations, and in-servicing to improve customers' adoption of their portfolio.
Supporting site visits, product fairs, and mock rooms, as necessary.
Recording activities and contacts within Salesforce.com and assuring that all information remains current and detail is relevant.
Individuals must live within the current geography or be willing to relocate to it.
What you'll bring
Bachelor's degree preferred with 2+ years' experience or a minimum 2 years' experience in an inside or field sales role in the healthcare or similar industry preferred. Medical device experience strongly preferred.
High School Diploma or GED required.
Knowledge of clinical workflow/clinical language, hospital environment a plus.
Computer literate (must demonstrate a strong solid understanding of excel, PowerPoint and Word). Salesforce knowledge is a plus.
Excellent formal presentation skills. Excellent written and oral communication skills with ability to speak clearly and articulately over the phone.
Flexible, autonomous, and the ability to collaborate with multiple team members to ensure customer satisfaction.
Must be willing/able to travel at least 50-75% and may involve visits to remote or urban areas either individually or with other personnel. Position will have an assigned geographic territory which may span several states.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $58,400 to $80,300 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. This position is also be eligible for variable commission. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time
#LI-BB2
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$58.4k-80.3k yearly Auto-Apply 15d ago
Inside Sales Associate II
Adi Construction 4.2
Sales associate and customer service job in Wyoming, MI
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customerservice but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customerservice, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside SalesAssociate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customerservice for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / CustomerService Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
$43k-54k yearly est. Auto-Apply 60d+ ago
Regional Call Center Operator - PRN 10am-10pm Every Other Weekend
Bronson Battle Creek 4.9
Sales associate and customer service job in Kalamazoo, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
Location
BMH Bronson Methodist Hospital
Title
Regional Call Center Operator - PRN 10am-10pm Every Other Weekend
The Regional Call Center Operator is responsible for day-to-day operations of Bronson Communication Services, which receives an average of 39,000 calls per month. These responsibilities encompass processing incoming calls for Bronson Methodist Hospital, Bronson Battle Creek Hospital and other Bronson entities, paging in-hospital personnel, physicians and orders for Kalamazoo and Battle Creek, executing code procedures for Kalamazoo and Battle Creek, processing changes to Smart Web on-call calendars for the Bronson system, and processing after hours calls for all Bronson practices system wide. Employees providing direct patient care must demonstrate competencies specific to the population served.
High school diploma or general education degree (GED) required.
1-2 years related experience and/or training preferred.
Previous computer/ call center experience preferred.
1-2 years of previous working knowledge of basic medical terminology
* A typing test is required.
* Excellent communication skills in a high-volume department, working with both the public and health care professionals.
* Ability to prioritize and work efficiently in emergency or complicated situations where speed and accuracy matter and must have the ability to assure confidentiality of sensitive information.
Must have the ability to assure confidentiality of sensitive information.
* Must have the ability to provide positive customerservice, read, write, speak and spell in English and speak with proper and professional grammar
* Must be able to organize and prioritize workflow. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 80 and 100 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
* Handles all incoming calls for Kalamazoo, Battle Creek and other Bronson entities, provides general information and transfers to the appropriate person or department.
* Responds to hospital, county, state, and area wide communications through phone, text paging, overhead paging, and computer systems.
* Pages all service areas when necessary.
* Makes changes to computerized on-call schedules for physicians and departments system wide.
* Responsible for multiple step emergency, fire, weather, and disaster plan activation for Kalamazoo and Battle Creek.
* Monitors fire alarm and medical gas systems for Kalamazoo.
* Responds to all emergency situations, Code Blue, Yellow, Pink, Orange, Red, Black and Grey, trauma alerts, AMI and Stroke call downs, paging system failures, etc. for Kalamazoo and Battle Creek
* Receives and logs answering service phone calls while ensuring doctors were properly paged for the Bronson system.
Shift
Variable
Time Type
Part time
Scheduled Weekly Hours
10
Cost Center
1690 Bronson Communication Services (BHG)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
$24k-29k yearly est. Auto-Apply 28d ago
Learn more about sales associate and customer service jobs
How much does a sales associate and customer service earn in Wyoming, MI?
The average sales associate and customer service in Wyoming, MI earns between $19,000 and $35,000 annually. This compares to the national average sales associate and customer service range of $21,000 to $38,000.
Average sales associate and customer service salary in Wyoming, MI
$26,000
What are the biggest employers of Sales Associate And Customer Services in Wyoming, MI?
The biggest employers of Sales Associate And Customer Services in Wyoming, MI are: