A leading e-commerce company is seeking a Head of Customer Strategy for its Shopbop & Zappos brands. This pivotal role involves leading a team to drive customer engagement and loyalty through data-driven insights. The ideal candidate will have over 8 years of experience in customer strategy and a strong background in fashion or retail. This position offers a competitive salary range from $141,400 to $233,800, depending on experience and location.
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$52k-95k yearly est. 5d ago
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Sales Consultant II - Anaheim, CA - Hiring Immediately
Guest Supply
Sales associate job in Anaheim, CA
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting **********************
Position Summary:
The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner. This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning, FF&E and MRO products to hotels, management groups and/or additional markets withinan assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement.
Primary Responsibilities:
Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration.
Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and Salesforce.com) and sales training resources to effectively target new prospects and market growth opportunities.
Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information.
Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations.
Accurately forecast sales results and trends for a specific territory, group of accounts, etc.
Minimum Education:
Bachelor's degree in Sales, Marketing or Business preferred.
Minimum Experience:
3 - 5 years sales experience with proven record of sales success and history of accomplishments.
Experience in hospitality or supply/distribution sales preferred.
Experience in relationship sales managing new and existing customer opportunities and up-selling preferred.
Experience with trip planning, territory routing and account prioritization preferred.
Skills & Abilities:
Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner.
Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively.
Strong in person presentation, negotiation and closing skills with customers and prospects.
Ability to think creatively and be solution driven.
Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations.
Capacity to convey ideas effectively and sell a variety of products.
Professional demeanor, vibrant personality, and ability to instill trust with people.
Goal-oriented and driven self-starter who can work within a team environment and strive to be the best.
Familiarity with general finance concepts is required.
Respond promptly to customer needs. Solicit customer feedback to improve service.
Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed.
Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions.
The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments.
Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation.
Familiarity with analytical software tools and CRM systems.
Physical Demands & Work Environment:
While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.
This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows.
May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco.
If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
$56k-98k yearly est. 2d ago
Keyholder (Fashion Island)
Paige 4.1
Sales associate job in Newport Beach, CA
The key holder is a leadership position that is responsible for ensuring that customer service and store standards meet company expectations. All key holders will perform opening and closing managerial procedures and will serve as the manager on duty in lieu of a manager in the store. All key holders are expected to possess leadership and managerial qualities, and to have mastered associate-level expectations for sales floor, clienteling, and operations. Key holders report to the Assistant Manager and the Store & Local Brand Manager.
Key Holder duties include (but are not limited to):
Setting an example of enthusiasm, knowledge, and understanding of the PAIGE brand image and product.
Ensuring the implementation of plans for meeting and exceeding sales targets, as communicated by store management.
Reinforcing the expectation of superior customer service as the top priority for all employees.
Maintaining a professional environment that is motivated, positive, friendly, helpful, and productive.
Delegating responsibilities and holding employees accountable for meeting productivity expectations.
Ensuring all requirements necessary to open and close the store are performed accurately each day.
Being accountable for the store's appearance, standards, and adherence to HQ visuals direction.
Obtaining a comprehensive knowledge of the POS system, and having the ability to handle transactions in the event of an iPad, internet, and or debit/credit card reader malfunction.
Maintaining a replenished and fully-stock sales floor.
Participating in scheduled inventory tasks, including store wide physical inventory counts.
Required Qualifications:
1 year of experience in a retail setting
Open availability on weekends
The availability to work at least 30 hours a week
The availability to work up to 5 shifts per week
The ability to work during the Vacation Blackout Policy dates
The ability to engage and motivate teams, and to work collaboratively with colleagues
The ability to manage multiple operational business functions
Employee Perks:
Progressive Sales Commission Pay
Clothing Allowances
Employee Discounts (Stores & Partnered Companies)
Paid Parental Leave
Company 401(k) match
Base Pay Range
$20/hr - $22/hr
About the Company:
PAIGE, we believe that every choice we've ever made-the big ones, the small ones, the right or the wrong-has led us to this moment. We believe that the best story you can make and share is the one of your own life, and we are passionate about designing pieces that reflect and celebrate it.
From the beginning, our founder & creative director Paige Adams-Geller embraced every moment, aiming to inspire and empower as her story evolved. Her journey began in Los Angeles, where her entrepreneurial spirit took her from working as one of the top fit models in the industry to launching her namesake collection in 2004. Today, she sits at the helm of PAIGE as the only female founder in the denim industry, continuing to challenge convention and infuse her colorful spirit and chic sensibility to every collection she designs.
Our brand first launched in February 2005 in high-end retailers including Intermix, Ron Herman, Bergdorf Goodman and Harvey Nichols. Paige's designs became an instant obsession of consumers, celebrities, and prominent fashion editors. Quickly, we unveiled our men's, petites and maternity ranges - all created with the same commitment to the craft.
As our story continues to evolve, we remain devoted to the details. We only partner with the best wash-houses in the country, which happen to be in our hometown of Los Angeles. Every style we create is wear-tested, and tested again. We are completely obsessed with designing pieces you'll live in-jeans that go from morning to moonlight; the perfect pair that works like a charm, always; pieces to help you stand tall in what you're wearing, and take you exactly where you want to go.
$20-22 hourly 4d ago
Senior Sales Associate
Spinelli Kilcollin
Sales associate job in Los Angeles, CA
Senior SalesAssociate - Los Angeles
Reports To: Los Angeles Store Manager
Spinelli Kilcollin is a luxury jewelry brand based in Los Angeles, known for designing linked rings, clean architectural designs, and a commitment to responsible craftsmanship. Founded in 2010, our collections are handcrafted in downtown L.A., with a focus on creating a positive long-term impact-on our industry, our community, and our customers.
Role Overview:
The Senior SalesAssociate role is pivotal in serving as a brand ambassador by generating new leads, delivering exceptional customer service, demonstrating product expertise, while acting as a leader among the Retail team. The ideal candidate will uphold Spinelli Kilcollin's reputation for exemplary service within the fine jewelry industry. This individual has a proven track record in sales and demonstrates an ability to consistently achieve sales goals. This in-person role demands a robust presence on the sales floor, where exceptional customer service is paramount and tuning into the client's needs to deliver exemplary service throughout the whole sales cycle is essential. The Senior SalesAssociate reports directly to the LA Store Manager and works closely with other Retail team members, as well as the Operations team. This position is based at our LA retail store and requires flexibility to work evenings, weekends, and holidays based on business needs.
Key Responsibilities:
Working closely with sales goals to consistently achieve and surpass monthly targets
Ensuring accurate sales data recording for monthly reporting purposes
Fostering client relationships to cultivate loyalty and increase repeat business
Addressing any in-store client issue that may arise in the absence of the Store Manager when necessary
Mentoring less experienced salesassociates and assistants, offering advice on best selling practices and always leading by example
Driving client outreach in a consistent and meaningful way
Pioneering new ways to bring in new business
Upholding visual standards throughout the LA store
Soliciting client feedback on product assortment, new designs, and requested styles and communicating this information to Store Manager and Retail Director
Collaborating with Store Manager to plan and promote in-store events to cultivate the LA and surrounding area client base
Collaborate with marketing and PR to encourage celebrity placement of our pieces
Responsible for traveling to support retail events domestically and internationally as specified by upper management
Who you are:
Based in Los Angeles
Ability to thrive in a goal-driven, fast-paced environment with a strong sense of urgency
Demonstrates a strong work ethic, high energy level, and a collaborative, team-oriented approach
Availability to work nights, weekends, and holidays to support retail events and meet demand
Knowledge of fine jewelry (metals, diamonds, gemstones, care and maintenance)
Minimum of three years retail sales experience, preferably in fine jewelry
Existing client base required
Willing to travel to support retail events domestically and internationally
Compensation:
Base salary range is $60,000 to $70,000 commensurate with experience, plus commission on sales which adds an estimated volume amount of $ $45,000 - $60,000 + for a total comp estimate of $105,000-130,000 with no cap on commission
Perks & Benefits:
Paid Company Holidays
PTO
Medical, Dental, & Vision Benefits
401(k) + Matching
Profit Sharing + Annual Bonus
Jewelry Allowance
How To Apply:
Send your resume and a cover letter to *****************************. Please include
three individuals who inspire you in any creative field and why.
Impeccable references are required.
We look forward to receiving your application and learning more about how you can contribute to Spinelli Kilcollin!
$105k-130k yearly 3d ago
Sales Associate - NYC Parlor
Nickey Kehoe
Sales associate job in Los Angeles, CA
OUR MISSION
Nickey Kehoe is committed to building a category-defining and enduring company and culture. We believe in creating a sanctuary from chaos by creating spaces that are grounding and beautiful.
OUR VALUES
We believe in the necessity and value of a diverse and inclusive work environment, where employees are celebrated for their unique perspectives and our differences are seen as an opportunity to learn and grow.
We aspire to build a team of long-tenured, successful employees who love what they do. They work hard, are passionate about the company and their role, are enthusiastic collaborators with teammates, have high personal standards for excellence and accomplish important work.
POSITION SUMMARY
Provide world-class, memorable customer service and create a warm welcoming environment for all who visit us. Collaborate with the General Manager, Director of Trade, and fellow sales team to achieve shop sales goals.
Share the stories of our makers and artists and our NK Collection point of view with clients - provide the “why” behind what we do and what we carry. Facilitate sales with a professional consultative approach and leverage available systems with accuracy. Remain flexible, communicative and solution focused and act as a liaison across business functions to ensure positive customer outcomes.
DUTIES INCLUDE
Represent and expand the customer's connection to Nickey Kehoe through a personable and professional demeanor
Achieve monthly sales goals and maximize profitability
Demonstrate and communicate a keen understanding of product information, furniture construction and design knowledge
Suggest additional items based on assessment of customer's needs
Work directly with designers and end users to craft custom furniture orders with attention to detail
Communicate details of custom orders concisely with production team
See sales through to completion and follow-up with the customer as necessary
Develop customer relationships, understand their needs and taste - communicate new products arrivals, special discount opportunities and events
Actively prospect new customers
Accurately process sales, memos and exchanges in accordance with company policies
Uphold and maintain visual merchandising of the shop, restock and replenish as required
Respond to incoming communications within 24 hours
Communicate regularly with East and West Coast Retail Team to ensure continuity and collaboration
Utilize problem-solving skills to swiftly determine the best solution to issues while remaining mindful of company policies
Help with marketing engagements and in-store activations such as events. workshops, and sales
Bring curiosity. Stay in the know of trends and industry best practices
Taking on specialized initiatives that support the business
Other duties as required by your manager.
QUALIFICATIONS & KEY ATTRIBUTES
High end custom furniture sales and customer service experience
Excellent communication skills both verbal and written
Ability to multitask and prioritize
Prompt and punctual
Helpful energy and highly self motivated, with an eagerness to learn and grow
Familiarity with PC platforms and strong basic computer skills
Capable and driven to quickly learn new technologies and continually upgrade current skillset
Flexible and positive attitude; able to work independently and within teams; reliable
Availability to work weekends is required
As an Equal Opportunity Employer, it is our highest priority that no employee or applicant is discriminated against on the basis of race, color, gender, national origin, sexual orientation, gender identity or expression, citizenship, veteran status or any other characteristics protected by law.
Upon request to ****************** and consistent with applicable laws, Nickey Kehoe will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.
The annual salary range for the SalesAssociate - NYC Parlor role is $65,000-$78,000.
$65k-78k yearly 1d ago
Sales Agent for Commercial Real Estate - Hotel Brokerage
Amber Hotel Company
Sales associate job in Agoura Hills, CA
Expected Annual Commissions: $100,000 - $500,000+
Amber Hotel Company is seeking self-motivated, driven individuals who are willing to learn a new industry with opportunity for high earning potential.
In this position you will be a real estate agent for hotel investors helping them buy and sell hospitality properties. Our team of experienced hotel brokers can teach you the ins and outs of hotel real estate. To be successful, agents will need to demonstrate strong sales ability. A sales agent's role includes: active outreach to hotel investors to generate sales leads, the ability to connect with hotel investors and have them entrust you with selling their hotels, and the ability to work together with buyers and sellers to guide them through a real estate transaction.
As a sales agent, you will be given guidance with the goal of developing you into an independent hotel broker. Initially, new agents will shadow one of our veteran hotel brokers. As you learn the business you will be provided with opportunities to develop your own clients, sales, and income within the company, with support and mentorship throughout.
Day-to-Day Responsibilities of a Sales Agent:
Sales calls: 50+ calls per day to hotel investors to discuss their hotel investment plans
(buying/selling hotels)
Financial Analysis: reviewing hotel performance reports and preparing real estate valuations
Marketing: preparing marketing information for hotels you are hired to sell
Selling: presenting hotel investment opportunities to buyers and encouraging their interest/offers
Communication: responding to inquiries from buyers about hotels you are marketing for sale; keeping sellers informed about marketing activity for their properties
Negotiation: drafting offers, and handling negotiations between buyers and sellers
Project management: guiding buyers and sellers through the escrow/transaction process
This position is highly independent, while working with a cohesive team in the Agoura Hills location that is supportive, driven and inclusive.
Compensation: For new agents, a monthly advance on future commissions can be available during the initial startup period. This is a 100% commission sales position with expected annual commissions of $100,000 - $500,000+. Lead time for a new agent's first commission can sometimes be 12-18 months.
--------------
A qualified applicant:
Demonstrates strong sales ability and is able to connect with clients who are business owners
Motivated by the opportunity to achieve their income goals in a commission-only sales position
Is eager to get on the phone, work hard, and learn sales prospecting and strategy
Demonstrates keen interest in real estate and marketing
Is capable of efficiently managing multiple tasks
Communicates clearly and effectively via email and with clients on the phone
Has strong computer skills, and is comfortable compiling clear summaries of data and tasks
Values strong relationships with clients and co-workers
Can work well independently
Bonus: is currently licensed/pursuing CA licensure to practice real estate, and has experience in sales or in the real estate industry
To apply, please email your resume and a short cover letter explaining why you would be a good fit to Oliver Cooper, *******************. Candidates who do not submit a cover letter will not be considered.
-----------------
About Amber Hotel Company:
Amber Hotel Company is one of the largest hotel brokerages in the U.S. providing advice, valuations, receivership, management and brokerage services. Our team of skilled professionals takes pride in the ability to offer unparalleled expertise and attention to detail in each client representation. With over two hundred years of hospitality experience, over 1,000 client representations, and more than $1 billion in transactions, Amber Hotel Company's management team is the trusted ally for nationwide hospitality services. Amber's professional and experienced team sets the benchmark for the hospitality industry.
Amber's Mission Statement:
To give the highest level of guidance and support to families and investors, and to earn their trust so that they may more easily fulfill their hospitality investment aspirations.
$34k-73k yearly est. 2d ago
Keyholder
Mango 3.4
Sales associate job in Los Angeles, CA
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We're excited to announce the opening of our new store at Figat7th in Los Angeles, California this February, and we're looking for a Key Holder to join our team!
Key Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Key Holder Responsibilities:
Open and close the store, ensuring all security procedures are followed.
Handle cash management responsibilities, including deposits and safe counts.
Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
Drive personal sales performance while actively contributing to team selling and overall store goals.
Requirements:
Preferred 1+ years prior work experience in a retail sales environment
Customer service oriented
Independent work ethic, time management skills
Self-motivated with a desire to achieve results and excel individually, and as a team
High energy, enthusiastic, passionate, and upbeat attitude
Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
Strong communication skills
Ability to adapt - energy and speed
Computer skills to operate point of sale system is a plus
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you
$29k-37k yearly est. 1d ago
Luxury Sales Associate
Gearys Beverly Hills 4.0
Sales associate job in Beverly Hills, CA
If you are an experienced luxury sales professional with a passion for luxury giftware and fine jewelry, we might have the right position for you.
Interested candidates must love to work a client book and maintain meaningful professional relationships with each of their clients. Your clients will be unique and demanding, and you must thrive on exceeding all of their expectations.
Job description and requirements:
Cultivate relationships with clients
Conduct outreach to clients using digital tools and technology in the interest of exceeding client needs and expectations
Deliver a World-Class level of Customer Service that is characterized as patient, friendly and warm, to ensure satisfaction and build a client-based following and business
Minimum 2 years of previous luxury sales experience
Consistently provides outstanding customer service to each client and guest.
Excellent communication skills (In person, via email, on telephone).
Able to shine individually and as part of a collaborative team.
Ability to research to find the right solution for each situation.
Proven ability to exceed sales goals.
Ability to stand for long periods of time (in addition to walking up/downstairs).
This is a full time and commissioned position. Hours will include Saturdays and occasional Sundays.
Hourly pay starting at $25 DOE + Commission. We offer competitive time off, medical, dental, vision, life insurance and 401K plans.
$25 hourly 4d ago
Keyholder/Sales Associate - Manhattan Village
Rails 3.8
Sales associate job in Manhattan Beach, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/SalesAssociate reports to the Store Manager.
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues as necessary
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Player:
Support a positive work environment
Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners
Support performance initiatives set out by Store Management
Attend and participate at store meetings as required by the business
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management
Protect all company assets including cash handling, inventory etc.
Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management
Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a retail apparel environment preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Strong organizational skills, writing and communication skills
Comfortable and savvy with computer technology and software within PC and iOS platforms
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$30k-38k yearly est. 2d ago
Part-Time Sales Associate
Shoppe Amber Interiors
Sales associate job in Calabasas, CA
JOB TITLE: Part-Time SalesAssociate
REPORTS TO: Store Manager
COMPENSATION: $19-$21/Hour + Monthly Commission Plan
About Us:
Shoppe Amber Interiors is a home and lifestyle store created by lifelong Californian and interior designer Amber Lewis, alongside her partner, Mike. Our mission is to inspire and elevate everyday living through our shared passion for design and community.
About the Role:
As a Part-Time SalesAssociate, you operate with a client-first mindset, helping create a warm and welcoming environment for all. You are a team player who delivers best-in-class customer service while consistently driving sales through strong client relationships and thoughtful communication.
Key Responsibilities:
Prioritize a client-first experience, whether in-store, by phone, or via email.
Proactively engage clients using provided tools to build loyalty and drive retention.
Execute daily operational tasks with accuracy and accountability, communicating any rollovers as needed.
Process POS transactions efficiently and offer product insights during checkout.
Ensure product presentation aligns with visual merchandising standards.
Maintain strong product knowledge and know where to find information when needed.
Support the Store Manager on one-off tasks as assigned.
Provide thoughtful feedback with a client-first lens to the Store Manager.
Qualifications:
2+ years of retail experience; home décor or interiors preferred.
Proficiency in Microsoft Office Suite and Google Drive is preferred.
Experience with Shopify POS, NetSuite, Slack, Gorgias, or Endear is a plus.
Must reside in or near Calabasas with reliable transportation.
Ability to lift and mobilize items up to 50 lbs, using proper equipment and techniques.
Availability to work weekends and maintain a flexible schedule.
Key Skills:
Delivers exceptional customer service across all communication channels.
Collaborative team player who thrives in a fast-paced, supportive environment.
Strong eye for merchandising and attention to detail.
Excellent verbal and written communication skills.
Strong problem-solving skills with the ability to troubleshoot independently.
Benefits:
Commission: 0.25% based on store sales goals
Paid Time Off: Sick Time & Volunteer Hours
Employee Discount: 40% off at Shoppe Amber Interiors (online & retail)
$19-21 hourly 4d ago
Corporate Associate | 1400 Hours | High Comp
Inyo Legal Recruiting
Sales associate job in Los Angeles, CA
This ingenious boutique law firm, indisputably one of the best in the country, has broken the BigLaw mold, handling extremely sophisticated work while maintaining work/life balance. Billable hours are 1400. The firm has led a multitude of companies (such as Lyft and Uber) from their Series A financing to later growth stages. The firm also handles a broad range of tech trans matters and M&A with companies such as Google and Oracle. The dynamic work and lifestyle of the firm has attracted attorneys from such firms as Orrick, Cooley, and DLA Piper. The ideal candidate should be excited to collaborate with clients in emerging industries across the AI, crypto, and entertainment spaces.
Compensation is competitive with the Cravath scale when considered on an hourly basis.
Comp DOE: $225k-$300k+
$59k-81k yearly est. 1d ago
Design Sales Associate
Design Mix Furniture Gallery
Sales associate job in Los Angeles, CA
Design MIX Furniture Gallery is offering an exciting full time position for an Interior Design SalesAssociate ! Working directly with the interior design trade, selling, sourcing, designing and curating amazing one of kind art, furniture and lighting. Working along side a wide range of interior designers, the hospitality industry as well as the public. Located in the Hollywood / Los Angeles area we have three large beautiful design showrooms with an extensive inventory of one of a kind global arts pieces.
Assisting in a wide range of design projects from small to large.
We are looking for an outgoing, well spoken, trustworthy, creative, enthusiastic, reliable, artistic, multi task oriented, people person, sales designer with exceptional customer service skills. Able to complete projects on your own as well as work well with a team. Strong interest and/or appreciation in art, interior design, architecture, cultures, photography and social media are important aspects for this position. Mac users is needed and some photoshop skills would be helpful. Hourly plus commission are paid each week as well as during the training period. Starting at 48K - 75K per year. Room for growth to higher position $. Must live within a 45 minute commute.
Please send in your resume if you would like to learn more about the position
Thank you,
Alyssa
$36k-55k yearly est. 3d ago
Full Time Sales Associate (Store 151, La Crescenta, Ca)
Ace Hardware 4.3
Sales associate job in La Crescenta-Montrose, CA
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikemas Ace, Outer Banks Ace, Dennis Company, and Breed & Company.ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.ARGs origins date back over a century and operates over 250 neighborhood stores located throughout the United States.Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
General Summary
The SalesAssociate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Essential Duties & Responsibilities
Customer Service:
Provide a positive representation of Ace Retail Group.
Proactively assist customers in solving problems.
Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
Possess a friendly outgoing demeanor; work well with customers as well as associates.
Ensure all pages and calls are answered promptly, courteously and effectively.
Forward any customer complaint that cannot be handled to a member of management.
Possess strong product knowledge and knowledge of store layout and location of products.
Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
Assist in creating a positive, professional and safe work environment.
Assist with receiving, checking in and stocking of merchandise throughout the store.
Assist with maintaining back stock levels.
Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
Assist with merchandise resets through the store.
Provide assistance to Department Specialists, i.e. price changes, special orders.
Ensure signage is current throughout the store.
Operate forklift with proper training.
Communicate any Store Support Center issue to General Manager for follow up.
Communicate any merchandising, cost control or sales idea to General Manager.
Participate in store meetings.
Be professional in appearance and actions.
Perform all other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
WINNING In business, money is the score. To win, we must perform, compete, and have fun.
EXCELLENCE Striving to be our best through continuous improvement and inspiration.
LOVE Love the people, love the work and love the results.
INTEGRITY Honesty, reliability, high character and ethical behavior.
GRATITUDE Appreciating being in the business of serving others.
HUMILITY A modest and respectful approach to leadership and work.
TEAMWORK Collaboration over control or credit; together we are Ace.
Minimum Skills, Requirements and Qualifications
High School or GED equivalent.
Formal retail experience preferred.
Standing, walking, lifting (up to 25lbs) and climbing.
Compensation Details
Starting at $17.50 per hour
For a full list of benefits and open positions, please visit us at: ************************************************************
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Required
Preferred
Job Industries
Retail
$17.5 hourly 1d ago
Keyholder (Fashion Island)
Cinq à Sept
Sales associate job in Newport Beach, CA
cinq à sept sank·ah·set sæŋk'e'set n : The time between late afternoon and early evening when streets are awash in the warm glow of the vanishing sun and anything is possible
Sharing its name with the French term for the liminal moment linking late afternoon and early evening, Cinq à Sept brings the intriguing tension between day and night to a new advanced contemporary collection. Inspired by the hours between 5 and 7 p.m., when city streets are awash in the warm glow of the vanishing sun and office desks are abandoned for cocktails and as-yet unknown possibilities, Cinq à Sept embodies a deliberate balance between sophistication and ease, youthful daring and confident allure. The collection's modern feminine aesthetic embraces unexpected details and striking silhouettes, resulting in clothing that draw their romance and sexiness from the woman wearing them.
ROLE OVERVIEW:
We are looking for an energetic and responsible Key Holder who is passionate about people and fashion to join our team part time. This is a leadership position and will serve as the point person when the SM or ASM are not present in the store. Our ideal candidate is a team player that thinks outside of the box and uses in-depth product knowledge and styling advice to be an expert seller while cultivating and maintaining client relationships.
Key Responsibilities:
Store opening and closing procedures.
End of day reporting
Counting and handling cash deposits
Building loyal client base
Clienteling
Selling
Reaching individual sales goals
Demonstrating excellent customer service
Ensuring store has adequate supplies for the day
Overall cleanliness and tidiness of shop floor and stockroom
Maintaining store visual standards in line with brand guidelines
Assisting with receiving and putting away shipment
Replenishment of shop floor
Reporting to management team
YOUR PROFILE
1-2 years retail experience with a luxury retailer
Flexible availability
Ability to work at least 30 hours / week
Customer service minded with the ability to build relationships
Excellent communication skills both verbal and written
Ability to take initiative and be solution oriented
Energetic and passionate about people and fashion
Team player mentality with the ability to motivate others
$28k-37k yearly est. 5d ago
Sales Specialist
Tudor Watch
Sales associate job in Los Angeles, CA
Join an esteemed luxury retailer located at Century City among others, renowned for its exquisite collection of high-end timepieces. We curate a world-class shopping experience, offering discerning clientele access to the finest luxury watches from prestigious brands across the globe.
Position Overview:
We are seeking a passionate and experienced Luxury Watch Sales Specialist to join our dynamic team. The ideal candidate possesses a deep understanding of the luxury watch market, impeccable sales skills, and a commitment to providing unparalleled customer service. This is an exciting opportunity to showcase your expertise and elevate the shopping experience for our elite clientele.
Essential Duties & Responsibilities:
Develop and maintain a comprehensive knowledge of our luxury watch brands, including their history, craftsmanship, and technical specifications.
Provide personalized assistance to clients, guiding them through the selection process and offering expert advice to meet their individual preferences and requirements.
Cultivate strong relationships with existing clients while actively seeking opportunities to expand our customer base through networking and client referrals.
Drive sales performance by meeting and exceeding revenue targets, consistently delivering exceptional service to exceed customer expectations.
Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
Qualifications:
Minimum of 1 years of experience in luxury watch sales or a related field, with a proven track record of success in achieving sales targets.
Deep knowledge and passion for luxury watches, including familiarity with prominent brands and their product offerings.
Excellent communication and interpersonal skills, with the ability to build rapport and establish lasting relationships with clients.
Strong negotiation skills and a customer-centric approach to sales, prioritizing customer satisfaction above all else.
Highly organized with the ability to multitask in a fast-paced retail environment.
Professional appearance and demeanor, reflecting the luxury standards of our brand.
Benefits:
Competitive salary commensurate with experience, plus commission and performance-based incentives.
Health and wellness benefits package, including medical, dental, and vision coverage.
Ongoing training and professional development opportunities to enhance your skills and expertise in luxury watch sales.
$49k-96k yearly est. 3d ago
Product Demonstrator Part Time
Crossmark 4.1
Sales associate job in Corona, CA
Job Posting
Weekly Pay
Flexible Schedule
Fun Work Environment
Career Advancement Opportunities
Online and/or on-the-job training
This part time associate samples products for suppliers within a Sam's Club location. Product Demonstrators introduce customers to new and exciting items and brands by conducting product tasting events, sampling, or demonstrations. Customer service, Food handling, bartender, server, cashier, stocker, demonstrator, brand ambassador, or brand advocate experience is beneficial but not required.
Responsibilities
Engaging customers to communicate key points about products.
Ensuring compliance with food safety requirements while preparing samples (cook, process, plate, serve).
Working with the team to achieve sales goals for the products.
Qualifications
Must be 18 years of age
Weekends (Friday-Sunday) preferred; holidays & weekday work available
Reliable access to a smartphone or tablet on days worked
The ability to safely use appliances (microwave, toaster oven, hot plate)
The ability to stand to perform the event for the duration of the event
We welcome applicants without a high school or college degree, have no experience or are returning to the workforce and/or have military experience. We provide comprehensive online and/or on-the-job training to get you working quickly.
Work Environment
Moderate to high noise levels associated with a retail grocery warehouse environment. Some exposure to cold, refrigerated conditions, food products and cleaning chemicals.
A complete job description will be provided during the interview process.
We are an equal employment opportunity employer.
Salary Starting at
$16.50 / hr
$16.5 hourly 2d ago
FASHION SALES - INTERNSHIP / TRAINERSHIP
Scandal Italy
Sales associate job in Los Angeles, CA
with Scandal Italy - Fashion B2B Sales & Marketing
WARNING: THIS IS FOR GRADUATED AND READY FOR FULL TIME WORK - LONG TERM CAREER ONLY - THIS IS NOT A SUMMER INTERNSHIP OR JUST TO LEARN SOME SKILLS.
Scandal Italy is a Los Angeles-based fashion brand blending high-end style with wearable designs. Our clothing showcases handcrafted details, vibrant colors, and bold silhouettes, celebrating individuality for a diverse audience of tastemakers. We're committed to making beautiful fashion accessible beyond the runway.
Position Overview
We're seeking a driven TRAINEE / INTERN for a full-time, on-site role in B2B Sales & Marketing at our Downtown Los Angeles (DTLA) headquarters. This traineeship is designed to foster raw intelligence and relentless willpower, with the goal of growing into a long-term, full-time career at Scandal Italy. We're looking for someone eager to make an impact, learn fast, and commit to our vision for years to come.
We're looking for the diamond in the rough, if you go above and beyond - think strategically - work harder - and have the work ethic to match - You're who we're looking for.
WE ARE ONLY INTERESTED IN TRAINING INDIVIDUALS WITH INCREDIBLE NATURAL RAW SKILLS THAT ARE LOOKING FOR A LONG-TERM CAREER. NO GUARANTEE OF EMPLOYMENT AFTER TRAINEESHIP.
WARNING: THIS IS FOR GRADUATED AND READY FOR FULL TIME WORK - LONG TERM CAREER ONLY - THIS IS NOT A SUMMER INTERNSHIP OR JUST TO LEARN SOME SKILLS.
Key Responsibilities (MORE SALES FOCUSED)
Marketing Tasks: (
SECONDARY FOCUS 0-20% OF JOB)
Connect with influencers to promote the brand.
Track sample shipments, content posting, and analyze ROI & analytics.
Build detailed Excel reports for performance tracking.
Develop innovative content creation strategies.
Edit films and videos into viral-ready content for various platforms.
Plan and manage social media posts 30-60 days in advance.
Create and edit engaging Instagram Stories and Highlights.
Design dynamic giveaway strategies to boost followers and engagement.
Write mass emails for B2B and e-commerce customers.
Produce GIFs and presentation materials.
And more exciting projects!
Sales Tasks: (PRIMARY FOCUS - 80% of JOB)
Assist in creating and updating Buyer Account Lists.
Research potential retail partners that align with our brand.
Pitch Scandal Italy to stores for partnerships.
Make calls to secure appointments for Fashion Week Trade Shows and virtual sales.
Support the CEO, Sales Team, and Operations with tasks to streamline processes.
Develop systems to improve efficiency.
Potential travel to NYC, Miami, Vegas, etc., for Fashion Week Trade Shows.
And much more!
Requirements
Must have graduated (degree in Fashion Marketing, Merchandising, or related field preferred).
Able to work full-time, in-person in DTLA.
Located in Los Angeles or able to relocate shortly.
Strong desire to grow with Scandal Italy for many years.
Ready for a long-term career with opportunities for advancement.
Raw intelligence and unstoppable willpower to get things done.
Qualifications
Strong sales and marketing instincts.
Passion for fashion, with knowledge of current trends.
Creativity and a proactive mindset.
Excellent communication and interpersonal skills.
Ability to thrive in a fast-paced environment.
Experience with social media marketing is a plus.
Fashion styling or design skills are a bonus.
Details
Compensation: $20/hour during traineeship, with potential for full-time salaried roles.
$1500 BONUS AT 6 MONTH MARK POSSIBLE IF GOOD PERFORMANCE
TRAINEESHIPS LAST ONLY 3 MONTHS - THEN JUMP TO FULL TIME ROLE/FULL TIME PAY.
Location: Full-time, in-person at our DTLA office.
Career Path: This role is a stepping stone to a permanent, long-term position with growth opportunities at Scandal Italy.
If you're ready to bring your intelligence, grit, and passion to a brand that celebrates bold individuality, we want to hear from you! Apply today and let's build something extraordinary together.
$20 hourly 5d ago
Sales Professional (Brand Ambassador) | The Grove
David Yurman 4.6
Sales associate job in Los Angeles, CA
David Yurman is a celebrated American jewelry company founded in New York by David Yurman, a sculptor, and his wife, Sybil, a painter and ceramicist. When the artists began collaborating, their goal was simply to make beautiful objects to wear. Today, with their son, Evan, they create timeless, yet contemporary Men's and Women's jewelry for all lifestyles through unconventional artistry, featuring their signature cable motif.
The David Yurman Grove team is looking for a Brand Ambassador to share the company's mission to clients, delivering a superior customer service experience. They will achieve a high volume of personal sales through clientele development and product knowledge. This is a commission-eligible role.
The David Yurman Brand Ambassador will be accountable for the following key deliverables:
Responsibilities
Sales and Service
Deliver individual sales budget by maximizing all selling opportunities
Create a positive and rewarding client experience, that is warm and hospitable in all customer interactions
Provide exceptional customer service by ensuring that the customer takes priority at all times
Fully support and align with all key business initiatives and new product launches
Remain current and knowledgeable of industry trends, to determine opportunities to maximize sales within the market.
Clientele Development
Collect meaningful customer data for the purpose of building relationships and personalizing future client development opportunities
Utilize the available marketing tools to engage current and new business and drive sales
Embrace and utilize technology to enhance customer experience
Operations
Assist with inventory control and keep shrink levels below target
Maintain consistent visual merchandising and housekeeping standards reflecting current visual guidelines and priorities at all times
Maintain an up to date knowledge of all product categories
Ensure adherence to company retail operating and security procedures
Partner with support team in the repair process and follow up on customer communication
Teamwork
Be aware of the impact of behavior on others
Provide help and advice to colleagues to achieve goals
Demonstrate a flexible approach, responding positively to any reasonable request
Qualifications
Previous retail or luxury retail sales or relevant clientele focused experience
Proven track record in achieving sales results
Exceptional clientele, customer relationship building skills
Demonstrate strong verbal and written communication skills
Possess computer skills to operate our retail POS system, and MS Office Programs such as Word, Excel, and Outlook.
Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
The expected base salary for this role is $20.00 - $24.00/hour, plus commission.
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
$20-24 hourly 1d ago
Sales Team Member
Stoneledge Furniture, LLC
Sales associate job in Los Angeles, CA
We Don't Follow Trends, We Create Them. Make some serious Cash! For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.
Purpose at Ashley:
As a Sales Team Member, transform store guests into loyal customers. When guests enter the store, you're the person who guides them. As the expert on home furnishings, you create inspiration, enthusiasm, and excitement about Ashley's products. You help our guests discover the styles that reflect their lives and help them design rooms they will love to live in. This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and thrives in a fast-paced, high-energy environment.
What You'll Do:
Thrives in an environment that rewards for delivering world-class service and delighting our guests.
Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner representing the Company's brand image.
Accurately and efficiently process sales orders, adhering to cash handling protocols. Aid customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions
Address customer concerns independently whenever possible
Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists
Support inventory management and loss prevention procedures, including participation in bi-annual inventory check
Meet and exceed sales goals, align to KPI's and performance standards
Complete any additional tasks as assigned by management
What You Bring:
Legally authorized to work in the US.
At least 18 years old
Ability to lift, tug, and pull 25 lbs with or without accommodation.
High school diploma or equivalent, preferred
1 year customer service and/or sales experience, preferred
Gets charged up by interacting with others, by being outgoing, friendly, and easy to talk to
Conveys information in a way that inspires action
Gets excited by developing and sharing fresh ideas
Ability to work flexible hours, including weekends and holidays
Communicates information in a motivating manner that prompts action
Flourishes in an environment that values exceptional service and customer satisfaction
Maintain reliable attendance
What's In It for You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
Extended health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off
Compensation:
The first two weeks of training are paid at an hourly rate of $16.90 to $16.90 per hour, at the minimum wage rate in the location where you work. After training the hourly rate remains the same and incentive eligibility begins. This position is eligible to earn bi-weekly and monthly incentives, as well as quarterly written sales bonus. Incentive rates range from 0.25% to 30% depending on products sold and written sales volume. The quarterly written sales bonus is based on total written sales volume and is reasonably expected to range from $0 to $3,500.00 based on fiscal quarter store and individual sales performance.
Benefits:
When you join our family, you are eligible to participate in our comprehensive benefits programs which includes Health, Dental, Vision, Life/Disability, Flexible Spending Accounts, 401(k), 80 hours paid vacation and 40 hours of California Paid Sick Leave.
Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual's skills, qualifications, merit, and business need.
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility
$16.9-16.9 hourly 1d ago
Part-Time Sales and Stock Associate - Newport Beach
Rails 3.8
Sales associate job in Newport Beach, CA
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store, and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Sales and Stock Associate reports to the Store Manager.
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and effective and efficient logistics for merchandise movement
Ensure omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a retail apparel environment preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 40+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
How much does a sales associate earn in Burbank, CA?
The average sales associate in Burbank, CA earns between $23,000 and $53,000 annually. This compares to the national average sales associate range of $21,000 to $47,000.
Average sales associate salary in Burbank, CA
$35,000
What are the biggest employers of Sales Associates in Burbank, CA?
The biggest employers of Sales Associates in Burbank, CA are: