FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
×
FIND
PERSONALIZED JOBS

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

or

The email and password you specified are invalid. Please, try again.

User already exist with emailId.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Become A Sales Associate

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Sales Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $103,126

    Average Salary

What Does A Sales Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

Show More

Show Less

How To Become A Sales Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

Show More

Show Less

Do you work as a Sales Associate?

Sales Associate Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Do you work as a Sales Associate?

Help others decide if this is a good career for them

Average Length of Employment
Retail Sales Lead 2.4 years
Retail Sales Clerk 2.2 years
Sales Person 2.1 years
Sales Clerk 2.0 years
Sales Associate 2.0 years
Cashier/Sales 1.6 years
Sales Assoc 1.6 years
Associate Retailer 1.4 years
Top Employers Before
Cashier 19.7%
Internship 8.1%
Server 5.2%
Volunteer 5.0%
Hostess 3.8%
Teller 3.6%
Waitress 3.3%
Manager 3.0%
Assistant 2.5%
Associate 2.2%
Top Employers After
Cashier 12.8%
Internship 7.2%
Server 6.6%
Teller 5.0%
Manager 3.8%
Volunteer 3.2%
Hostess 2.9%
Associate 2.7%
Waitress 2.3%

Do you work as a Sales Associate?

Sales Associate Demographics

Gender

Female

62.0%

Male

35.9%

Unknown

2.1%
Ethnicity

White

59.3%

Hispanic or Latino

18.5%

Black or African American

11.3%

Asian

7.1%

Unknown

3.7%
Show More
Languages Spoken

Spanish

63.4%

French

9.4%

German

2.9%

Italian

2.4%

Chinese

2.3%

Arabic

2.2%

Mandarin

2.2%

Portuguese

2.1%

Japanese

2.0%

Hindi

1.7%

Russian

1.7%

Korean

1.2%

Cantonese

1.1%

Urdu

1.1%

Vietnamese

1.0%

Tagalog

0.9%

Polish

0.7%

Greek

0.6%

Hmong

0.5%

Armenian

0.4%
Show More

Sales Associate Education

Schools

University of Phoenix

13.3%

Miami Dade College

6.3%

University of Central Florida

5.7%

Liberty University

5.3%

Texas State University

5.2%

Northern Virginia Community College

5.1%

Southern New Hampshire University

4.8%

Valencia College

4.8%

Georgia State University

4.7%

University of North Texas

4.6%

Florida State University

4.6%

Florida International University

4.5%

University of Alabama

4.2%

Temple University

4.0%

University of North Carolina at Greensboro

3.9%

Fashion Institute of Technology

3.9%

University of Houston

3.9%

Virginia Commonwealth University

3.8%

Houston Community College

3.8%

University of South Florida

3.7%
Show More
Majors

Business

22.8%

Psychology

9.2%

Criminal Justice

7.3%

Communication

6.2%

Nursing

5.2%

Marketing

4.8%

General Studies

4.5%

Accounting

4.0%

Medical Assisting Services

3.9%

Health Care Administration

3.7%

Biology

3.6%

Liberal Arts

3.4%

Graphic Design

3.4%

Management

3.0%

English

2.9%

Kinesiology

2.8%

Education

2.5%

Computer Science

2.4%

Sociology

2.3%

Political Science

2.3%
Show More
Degrees

Bachelors

41.2%

Other

32.9%

Associate

14.1%

Masters

5.4%

Certificate

3.9%

Diploma

1.5%

License

0.5%

Doctorate

0.4%
Show More
Job type you want
Full Time
Part Time
Internship
Temporary

Real Sales Associate Salaries

Job Title Company Location Start Date Salary
Sales/Coverage Associate, Global Markets/Capital Markets and Treasury Solutions Deutsche Bank Securities, Inc. New York, NY Aug 04, 2015 $201,510
Associate-Sales Goldman Sachs & Co. New York, NY Oct 08, 2016 $159,141
Pre-Sales Director (Associate Vice President) Zensar Technologies Inc. Dallas, TX Sep 07, 2016 $148,824 -
$168,824
Associate-Sales Goldman, Sachs & Co. New York, NY Mar 31, 2015 $139,506 -
$400,000
Sales Strategy Associate Google Inc. Mountain View, CA Aug 19, 2013 $135,200
Equity Research Sales Associate Merrill Lynch New York, NY Oct 01, 2015 $130,000 -
$150,000
Sales Associate Goldman, Sachs & Co. New York, NY Sep 04, 2014 $125,000
Associate-Sales Goldman, Sachs & Co. New York, NY Jul 17, 2015 $125,000 -
$130,000
Latin America FX & Derivatives Corporate Sales Associate MUFG Union Bank, N.A. New York, NY Aug 13, 2016 $125,000
Sales Associate Goldman, Sachs & Co. New York, NY May 23, 2013 $125,000
Sales Associate Goldman, Sachs & Co. New York, NY Aug 01, 2014 $124,000
Sales Strategy Associate Google Inc. Mountain View, CA Dec 10, 2014 $120,000
Sales Associate Goldman, Sachs & Co. New York, NY Sep 15, 2013 $120,000
Sales Associate Goldman, Sachs & Co. New York, NY May 23, 2013 $120,000
Associate, Sales MSCI, Inc. San Francisco, CA Jul 15, 2015 $81,900 -
$91,800
Sales Associate Dooley Enterprises LLC Bothell, WA Jan 13, 2015 $80,289
Sales Associate HSBC Securities (USA) Inc. New York, NY Aug 19, 2015 $80,000
Associate, Sales Markit North America, Inc. New York, NY Oct 01, 2013 $80,000
Associate, Sales Markit North America, Inc. New York, NY Sep 05, 2013 $80,000
Institutional Sales Associate Compass Group LLC New York, NY Jan 07, 2016 $80,000
Sales Associate HSBC Securities (USA) Inc. New York, NY Sep 26, 2014 $80,000
Sales Associate Elsevier, Inc. New York, NY Oct 01, 2013 $56,000 -
$58,039
Sales Associate Chase Plastics Services, Inc. Village of Clarkston, MI Sep 01, 2014 $55,000
International Market Sales Associate Bemis Company, Inc. Stow, OH May 15, 2013 $54,496 -
$65,000
Sales Associate Cyagen Biosciences Inc. Santa Clara, CA Sep 19, 2015 $52,437
Sales Associate Dooley Enterprises LLC Bothell, WA Sep 12, 2014 $49,442
Export Sales Associate Topwin Corporation Torrance, CA Jan 12, 2015 $48,006
Sales Associate Cyagen Biosciences, Inc. Santa Clara, CA Jun 20, 2014 $47,000
Equity Sales & Trading Associate App Group International LLC New York, NY Dec 19, 2016 $47,000

No Results

To get more results, try adjusting your search by changing your filters.

Show More

How Would You Rate The Salary Of a Sales Associate?

Have you worked as a Sales Associate? Help other job seekers by rating your experience as a Sales Associate.

Top Skills for A Sales Associate

OutstandingCustomerServiceNewMerchandiseMonthlySalesGoalsSalesFloorSolidProductKnowledgePOSCustomerServiceSkillsPhoneCallsCommunicationSkillsCurrentSalesCustomerRelationsLossPreventionGreetingCustomersSpecialOrdersInventoryControlStockRoomCreditPaymentStockShelvesSalesPricesSecurityPractices

Show More

  1. Outstanding Customer Service
  2. New Merchandise
  3. Monthly Sales Goals
You can check out examples of real life uses of top skills on resumes here:
  • Provided outstanding customer service by offering a friendly environment, acknowledging customers and maintaining solid knowledge of in-store merchandise.
  • Organized inventory with new merchandise -Created store set-ups (mannequins, dolls, toys, etc.).
  • Process all product shipment and necessary documentation * Deliver exceptional customer service * Meet daily/monthly sales goals
  • Created strategies to develop and expand sales of services to existing customers, Organized stocked and maintained the sales floor area.
  • Ensured customers received outstanding service by actively engaging with customers, providing solid product knowledge, and maintaining excellent company standards.

How Would You Rate Working As a Sales Associate?

Are you working as a Sales Associate? Help us rate Sales Associate as a Career.

Top Sales Associate Employers

Sales Associate Videos

Life Of A Macy's Associate

84 ShipLife: Money! How much does a Sales Associate make?

Foot Locker Sales Associate Job