Sales associate job description
Updated March 14, 2024
7 min read
Sales associates primarily handle customer needs in a retail setting, where they assist customers who may have questions related to the products. They boost sales by suggesting items to customers, keep customers happy by guiding them around the store, and ensure that customers always feel welcome in the store.
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Example sales associate requirements on a job description
Sales associate requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in sales associate job postings.
Sample sales associate requirements
- High School Diploma or equivalent
- Proven work experience as a sales associate
- Basic understanding of sales principles and customer service practices
- Proficient in verbal and written communication skills
- Ability to work flexible hours, including weekends and holidays
Sample required sales associate soft skills
- Excellent interpersonal skills and ability to build rapport with customers
- Positive attitude and outgoing personality
- Ability to work well in a team environment
- Problem-solving skills and ability to think creatively
- Strong attention to detail and organizational skills
Sales associate job description example 1
Best Buy sales associate job description
You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure)
Backup childcare Tuition assistance for yourself and dependents Generous employee discount Medical, dental, paid time off Rewards/discounts for learning about new products Self-paced learning in sales, leaderships, time management, inclusion & diversity and so much more.
Seasonal employees also receive our generous employee discount.
Customer Experience Specialists are the face of Best Buy for everyone who visits our stores. They are obsessed with finding the right solutions to fit each person's immediate and future needs. Specialists build long lasting relationships with our customers as they provide unique and personalized service over time.
Customer Experience Specialists are given the full training necessary to recommend the right products and services to each customer. This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. You will be trained in the department that most interest you and be exposed to learning about new and exciting product categories as they are developed.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.
We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.
Key Responsibilities
Greets, welcomes, and engages with customers in a warm and friendly manner. Uses acquired skills and knowledge to recommend products and services to meet customers' current and future needs. Serves as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers. Assists customers with their sales orders, returns, and exchanges. Applies the appropriate knowledge and expertise through ongoing learning and self-development. Utilizes available tools to stay current on skills and promotional initiatives. Helps execute profitable growth through critical business drive times while supporting our customer obsession. Maintains merchandising and ensures their department is clean and well stocked. Works in cooperation with their supervisor and associates in other departments.
Basic Qualifications
Working and thriving in a fast-paced, team-oriented environment Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
Backup childcare Tuition assistance for yourself and dependents Generous employee discount Medical, dental, paid time off Rewards/discounts for learning about new products Self-paced learning in sales, leaderships, time management, inclusion & diversity and so much more.
Seasonal employees also receive our generous employee discount.
Customer Experience Specialists are the face of Best Buy for everyone who visits our stores. They are obsessed with finding the right solutions to fit each person's immediate and future needs. Specialists build long lasting relationships with our customers as they provide unique and personalized service over time.
Customer Experience Specialists are given the full training necessary to recommend the right products and services to each customer. This includes fundamentals of delivering world-class product knowledge and customer service in a customer obsessed environment. You will be trained in the department that most interest you and be exposed to learning about new and exciting product categories as they are developed.
At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We're committed to being one of the best companies for our customers and employees by fully embracing people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce is reflective of the communities we serve.
We are obsessed with building long-term relationships with our applicants, employees, and customers. If you like working in an environment that inspires individual and team success, you'd be a great addition here.
Key Responsibilities
Greets, welcomes, and engages with customers in a warm and friendly manner. Uses acquired skills and knowledge to recommend products and services to meet customers' current and future needs. Serves as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers. Assists customers with their sales orders, returns, and exchanges. Applies the appropriate knowledge and expertise through ongoing learning and self-development. Utilizes available tools to stay current on skills and promotional initiatives. Helps execute profitable growth through critical business drive times while supporting our customer obsession. Maintains merchandising and ensures their department is clean and well stocked. Works in cooperation with their supervisor and associates in other departments.
Basic Qualifications
Working and thriving in a fast-paced, team-oriented environment Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
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Sales associate job description example 2
L Brands sales associate job description
Seasonal Sales Associate-NORTH STAR MALL - (03DS6) Description Who we are
With an inclusive environment that is fueled by passionate associates, Bath & Body Works is one of the most creative, dynamic and profitable fashion retailers in the industry. We are the world's leading fragrance brand for body and home, delivered through fashion, trend and newness with products that are globally-inspired.
The opportunity
We're looking for you to join our team as a seasonal sales associate for the holiday season. In this role, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to a positive, high-energy environment.
What you'll contribute to the team
Deliver exceptional in-store shopping experience
Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and capturing customer information to support continued engagement with us.
Support product replenishment activities that keep the store full and abundant
Assist with floorset execution, window changes, visual presentation and marketing placement as needed
Deliver on our values, policies and procedures
What you can expect from us
Free product to try and love before it launches!
A merchandise discount
A fun, rewarding experience where you can be you … because we believe in making the world a brighter, happier place through fragrance, and that diversity, equity and inclusion make us stronger
Potential for a longer-term position after the holiday season
Qualifications
Demonstrated sales and customer service results in a fast-paced environment
Availability for varied weekly shifts including weekend, closing and peak hour shifts
Effective communication skills, being open to feedback and the ability to adapt quickly
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information or any other legally protected status, and we comply with all laws concerning non-discriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in the United States. Primary Location: United States-Texas-San AntonioWork Locations: 077793/00275/North Star Mall NORTH STAR-716 7400 SAN PEDRO AVE SAN ANTONIO 78216Job: FieldOrganization: BBW StoreSchedule: TemporaryShift: StandardEmployee Status: Individual ContributorJob Type: Part-time Job Level: Day JobJob Posting: Oct 5, 2022, 11:54:53 PM
With an inclusive environment that is fueled by passionate associates, Bath & Body Works is one of the most creative, dynamic and profitable fashion retailers in the industry. We are the world's leading fragrance brand for body and home, delivered through fashion, trend and newness with products that are globally-inspired.
The opportunity
We're looking for you to join our team as a seasonal sales associate for the holiday season. In this role, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to a positive, high-energy environment.
What you'll contribute to the team
Deliver exceptional in-store shopping experience
Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and capturing customer information to support continued engagement with us.
Support product replenishment activities that keep the store full and abundant
Assist with floorset execution, window changes, visual presentation and marketing placement as needed
Deliver on our values, policies and procedures
What you can expect from us
Free product to try and love before it launches!
A merchandise discount
A fun, rewarding experience where you can be you … because we believe in making the world a brighter, happier place through fragrance, and that diversity, equity and inclusion make us stronger
Potential for a longer-term position after the holiday season
Qualifications
Demonstrated sales and customer service results in a fast-paced environment
Availability for varied weekly shifts including weekend, closing and peak hour shifts
Effective communication skills, being open to feedback and the ability to adapt quickly
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information or any other legally protected status, and we comply with all laws concerning non-discriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in the United States. Primary Location: United States-Texas-San AntonioWork Locations: 077793/00275/North Star Mall NORTH STAR-716 7400 SAN PEDRO AVE SAN ANTONIO 78216Job: FieldOrganization: BBW StoreSchedule: TemporaryShift: StandardEmployee Status: Individual ContributorJob Type: Part-time Job Level: Day JobJob Posting: Oct 5, 2022, 11:54:53 PM
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Sales associate job description example 3
DICK'S Sporting Goods sales associate job description
DescriptionJoin the ***'S Sporting Goods Team at our new clearance Warehouse Store opening in
Arlington, TX! Our outlet stores have a great assortment of apparel and footwear at discounted prices. Find products from the biggest brands, including Nike, adidas, Under Armour and more. At ***'S Sporting Goods Warehouse Sale store, we add new markdowns and product throughout the year, so check back often for the newest savings. Click here to learn more about the DSG Warehouse Stores!
We are Now Hiring for the Following Roles:
Arlington, TX! Our outlet stores have a great assortment of apparel and footwear at discounted prices. Find products from the biggest brands, including Nike, adidas, Under Armour and more. At ***'S Sporting Goods Warehouse Sale store, we add new markdowns and product throughout the year, so check back often for the newest savings. Click here to learn more about the DSG Warehouse Stores!
We are Now Hiring for the Following Roles:
- Cashiers
- Operations/Freight Flow Associates
-
Sales Associates – Apparel, Footwear
Sales Associate Duties Include:- Create a world-class customer experience
- Uphold company standards for merchandise presentation - make it look good
- Show passion, knowledge, dedication, and commitment for the sports and activities we support in our stores
-
Comfort with cash-handling/ringing
Operations & Freight Flow Associate Duties:- Maintain cleanliness of all areas of the store including offices and restrooms
- Assist with unloading trucks and processing freight
-
Ability to bend, stoop, reach, stand, push, pull, and lift cartons/bins weighing approximately 10-50 pounds each repetitively All associates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary. Qualifications
Success Profile : - 1-2 years of Retail Cashier, Retail Sales or cash-handling experience preferred, but not required ***’S Sporting Goods is an Equal Opportunity Employer.
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Updated March 14, 2024
Updated March 14, 2024