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The differences between sales associates and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate has an average salary of $32,167, which is higher than the $24,773 average annual salary of a sales floor associate.
The top three skills for a sales associate include customer service, sales floor and cash handling. The most important skills for a sales floor associate are math, home health, and sales transactions.
| Sales Associate | Sales Floor Associate | |
| Yearly salary | $32,167 | $24,773 |
| Hourly rate | $15.46 | $11.91 |
| Growth rate | - | - |
| Number of jobs | 579,849 | 491,791 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 39% |
| Average age | 41 | 41 |
| Years of experience | - | - |
Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.
Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.
Sales associates and sales floor associates have different pay scales, as shown below.
| Sales Associate | Sales Floor Associate | |
| Average salary | $32,167 | $24,773 |
| Salary range | Between $21,000 And $47,000 | Between $19,000 And $31,000 |
| Highest paying City | New York, NY | - |
| Highest paying state | New York | - |
| Best paying company | Barclays | - |
| Best paying industry | Manufacturing | - |
There are a few differences between a sales associate and a sales floor associate in terms of educational background:
| Sales Associate | Sales Floor Associate | |
| Most common degree | Bachelor's Degree, 38% | High School Diploma, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales associates' and sales floor associates' demographics:
| Sales Associate | Sales Floor Associate | |
| Average age | 41 | 41 |
| Gender ratio | Male, 38.4% Female, 61.6% | Male, 40.6% Female, 59.4% |
| Race ratio | Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6% | Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 7% | 7% |