Find The Best Sales Associate Jobs For You

Where do you want to work?

0 selections

Top Sales Associate Skills

Sales associates act as the face of a retail company. They assist customers, answer questions, manage stock of inventory, and ensure that customers have a positive experience overall.

Managers look to hire sales associates that are friendly, trustworthy, and dependable. Whether the role is difficult and stress-inducing, or fun and enriching depend heavily on the specifics of your work, and the company culture at your retail establishment. Read on for tips on what skills you should include in your resume for a sales associate job.

What are Sales Associate Resume Skills?


To juggle the responsibilities of a sales associate job, you'll need to possess certain hard and soft skills. Customer service is the most important hard skill to focus on, as this will likely be the most important aspect of your job. Prior experience working in retail sales, especially working directly on the sales floor, is obviously a big plus.

As far as soft skills go, communication is one of the most important for sales associates. Not only in being able to communicate with customers who may be pleasant or difficult, but in communicating work needs to other team members.

Below we've compiled a list of the most important skills for a sales associate. We ranked the top skills based on the percentage of sales associate resumes they appeared on. For example, 18.5% of sales associate resumes contained customer service as a skill. Let's find out what skills a sales associate actually needs in order to be successful in the workplace.

Want to find jobs that match your skillset?
Get recommendations that fit your preferences and skillset. We’ll recommend jobs that fit your skills and key steps to help you stand out to employers. Answer a few questions and get started.
The six most common skills found on Sales Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how Customer Service is used in Sales Associate jobs:
  • Provided excellent customer service by assisting customers in purchasing prescriptions, over counter medications, and other health related merchandise.
  • Implemented daily activities that provided a level of efficiency needed to ensure excellence in customer service and customer experiences.
  • Provided efficient customer service as well as effectively communicate the brand identity to each customer.
  • Engaged in customer service by providing medication in friendly manner and handling customer complaints accordingly.
  • Provided excellent customer service and coordinated weekly shopping appointments as a personal shopper.
  • Developed a reputation for having great customer service and client satisfaction.
  • Provide strong customer service work ethic by effectively communicating with customers.
  • Provided high-quality customer service to optimize customer purchasing and payment process.
  • Provided outstanding customer service (greeted and acknowledged every customer).
  • Provided customer service and accurate sales transactions in fast-paced atmosphere.
  • Deliver excellent customer service by greeting and assisting each customer.
  • Provided outstanding sales, customer service and inventory management.
  • Provided exemplary customer service and executed personal shopping demands.
  • Provide polished and professional customer service to trade professionals.
  • Provided exceptional customer service in a fast-paced sales environment.
  • Worked to efficiently and accurately resolve customer service issues.
  • Provided excellent customer service in a fast paced environment.
  • Provided professional and courteous customer service to all customers.
  • Provide excellent customer service process cash credit transactions.
  • Provide customer service providing recommendations for customers needs.

Show More

2. Sales Floor

high Demand

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how Sales Floor is used in Sales Associate jobs:
  • Re-organized and filled floor inventory.
  • Worked on register, received shipments and kept the sales floor clean and marketable (signs, displays, etc.)
  • Assisted customers with merchandise stock and organize products on sales floor, provided great customer service, aware of sales & promotions
  • Performed tasks including making store presentable, working with customers on sales floor, outside of store, and commercial accounts.
  • Supported and contributed to the product flow process in the store by receiving shipments and distributing to sales floor as directed.
  • Greeted customers, organized and recovered sales floor, and maintained fitting room Cashier- worked with money transactions while greeting customers.
  • Created strategies to develop and expand sales of services to existing customers, Organized stocked and maintained the sales floor area.
  • Cashier, recovering sales floor, stocking, customer service, greeting customers, inventory, opening and closing register.
  • Restock, recover and reorganize merchandise on the sales floor, perform customers service to meet and exceed company expectations.
  • Process merchandise to floor-ready standards and assist the Merchandise Team Lead with the placement of merchandise on the sales floor.
  • Maintained a clean work environment in the fitting room and making sure that clothes go back on the sales floor.
  • Provide customer service; process returns and exchanges; cashier responsibilities; cleaning and organizing sales floor; fitting room attendant
  • Assisted customers on sales floor, cashier, put clothes and items in correct place in store - summer job
  • Receive 150+ boxes of product on a weekly basis and process then send product to the sales floor.
  • Receive and unpack new shipment to be put out on the sales floor for the promotion of sales.
  • Led sales team in upholding customer satisfaction as well as maintaining the sales floor and stock room.
  • Assist customers on sales floor, fitting rooms, by phone and computer on a daily basis.
  • Assisted customers both at the register and on the sales floor in a friendly, capable manner.
  • Maintain fitting room, recover sales floor, service customers, and complete transactions using the register.
  • Refresh merchandise racks; keep fitting rooms, cash register area, and overall sales floor orderly.

Show More

3. Retail Sales

high Demand

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how Retail Sales is used in Sales Associate jobs:
  • Answered questions about merchandise and provided product information to enhance retail sales and ensure ongoing customer satisfaction.
  • Assisted manager in revamping store focused on Business to Business retail sales
  • Operated cash register and advertised additional retail sales and special offers.
  • Retail sales professional who excels in fast-paced, deadline-driven environments.
  • Retail sales and general knowledge of automobile accessories and requirements.
  • Retail sales that involved product recommendation and product alternative.
  • Worked in retail sales for the jewelry department Clubs/Organizations
  • Provided excellent customer service in retail sales environment.
  • Promoted salon-exclusive products to increase retail sales.
  • Retail sales of alcoholic/non-alcoholic beverages and spirits.
  • Retail salesman for jewelry and American crafts
  • Retail sales, customer service, cleaning and stocking, gift wrap, display, inventory, opening and closing duties.
  • Provided customer service in a high volume retail sales department *Responsible for stocking merchandise and close up of store *Managed cash register
  • Retail Sales Associate, Facing, Stocking, Inventory, Deposits, Bookkeeping, Till Reconciliation, Data Entry, Pricing
  • Retail sales, customer service, shipments, cashier, opening/closing the store, answering phones, store room organization,
  • Retail Sales Clerk, 10/07 to Present Courteously greet customers and efficiently process transactions within busy, fast-paced retail environments.
  • Completed all tasks assigned by retail sales manager, such as stocking floor, arranging floor displays, etc.
  • Utilized consultative selling skills to provide high quality and successful retail sales support in a fast paced work environment.
  • Perform all duties required for retail sales, including cashier, service desk attendant, and sales room recovery.
  • Team-oriented retail sales associate, who works well in a collaborative environment, yet thrives on personal sales achievement.

Show More

4. Company Policies

high Demand

Rules and regulation set by a company that reflect the company's code of conduct are called company policies. These rules apply to people anywhere in the company. The policies may apply inside and outside of the workplace. Company policies are mentioned in an organization's handbook.

Here's how Company Policies is used in Sales Associate jobs:
  • Operate a well-structured store providing customer service and implementing company policies and service agreements; processing monetary sales and transactions.
  • Placed and received customer orders, developed marketing materials, created seasonal portfolios, provided information on company policies.
  • Manage administrative work through filing, inventory, customer follow-up and familiarizing myself with Fine Jewelry and company policies.
  • Assured sales transactions were properly annotated in accordance with company policies for cash handling procedures and funds management protection.
  • Provided excellent and safe customer service by adhering to company policies to effectively assist customer needs and concerns.
  • Attended manager training courses and actively participated in leadership meetings regarding company policies and individual store specifications/functions.
  • Implement all company policies and procedures related to business development in an effort to maximize profitability.
  • Supported securing company assets through effective Loss Prevention in compliance with company policies and procedures.
  • Assisted management with processing and replenishing merchandise to ensure company quality standards were met.
  • Provide assistance to customers to uphold company policies and sustain customer satisfaction.
  • Conduct company policies, sustain customer satisfaction and responsible for providing services efficiently
  • Observed safe money handling procedures and secure transaction practices following company policies.
  • Maintained knowledge company policies regarding payments, exchanges and security practices.
  • Completed accurate paperwork and transactions according to company policies and procedures.
  • Minimize theft and operational shortage by following company policies and procedures.
  • Utilized knowledge of company policies and procedures to assist customers effectively.
  • Reinforced company policies/loss prevention procedures; protected valuable merchandise/reported security issues.
  • Complied with company policies, procedures, and applicable government regulations
  • Maintain merchandising standards as directed by company policies and procedures.
  • Operate computerized register equipment according to company policies and guidelines.

Show More

5. Communication

high Demand

Communication is the ability to express one's ideas and thoughts to other people using expressions, words, or actions. Communication is to receive or send any kind of information. People need to be able to communicate and convey their message to the customers to run a successful business.

Here's how Communication is used in Sales Associate jobs:
  • Establish positive flow of communication home inspectors, appraisers and closing attorneys to determine actions necessary leading to closing.
  • Established and maintain effective business relationship with external and internal customers, improving communication between customers and company.
  • Provide customer service through communication with individual customers about the availability and location of products throughout the store.
  • Utilize communication skills to greet customers, promote a welcoming environment and provide excellent customer service.
  • Demonstrated effective communication skills daily through interactions with customers, colleagues, supervisors, and managers.
  • Focused on inventory management, individualized customer service and detailed communication of consistently rotating products.
  • Improved and maintained one-on-one communication with customers by selling electronic products suited for their needs.
  • Required clear communication and detailed product knowledge for a diverse and frequently changing inventory.
  • Execute excellent communication and problem solving skills when dealing with challenging situations and customers.
  • Utilized keen interpersonal skills and communication skills to address customer concerns and questions.
  • Demonstrated quality customer service by utilizing creative communication, interpersonal and problem-solving skills
  • Establish effective relationship with customers by building rapport and maintain consistent communication.
  • Performed excellent customer service while operating cash register by multitasking with communication.
  • Developed strong interpersonal communication skills from interactions with customers and coworkers.
  • Advanced internet-based platform, prospected leads, maintained client communication database.
  • Maintain customer relationships with constant contact and open lines of communication.
  • Maintain communication with customer until complete and total satisfaction is evident.
  • Experience in retail that requires communication skills and extensive customer interaction.
  • Exemplify excellent communication skills when conversing with customers and other employees.
  • Maintain positive relationships and open communication with store managers and coworkers.

Show More

Job type you want
Full Time
Part Time
Internship
Temporary

6. Loss Prevention

high Demand

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how Loss Prevention is used in Sales Associate jobs:
  • Performed multifaceted cashier duties ensuring a consistent balance between customer service and loss prevention.
  • Worked toward optimizing store operations for loss prevention, merchandise display and inventory management.
  • Provided customer service in a fast-paced environment - Deterred loss through company Loss Prevention procedures
  • Followed and enforced safety and loss prevention protocols as outlined by corporate.
  • Helped coordinate summer sidewalk sale by merchandising clothing and overseeing loss prevention.
  • Monitored fitting room, accurately tracking merchandise to minimize loss prevention.
  • Practiced loss prevention procedures and performed other retail-related duties as required.
  • Guaranteed company assets by ensuring adherence to all loss prevention procedures.
  • Insured Loss Prevention through inventory control and attentiveness to inbound customers.
  • Displayed company loss prevention techniques to improve consistency with inventory.
  • Maintained loss prevention standards through awareness and customer service.
  • Conducted inventory to ensure quantity control and loss prevention.
  • Minimized loss prevention through detailed organization of inventory.
  • Participated in inventory control and loss prevention procedures.
  • Assisted in Loss Prevention by reporting fraudulent activity.
  • Notified loss prevention of any suspicious activity.
  • Conduct inventory of equipment Loss prevention.
  • Complete all necessary Loss Prevention documentation.
  • Retail Impact o Greeted customers entering store o Responsible for front end loss prevention o Responsible to maintain store cleanliness and organization
  • Covered zone and maintain zone with clean standards while upholding the loss prevention rules as well as covering my zone/go backs.

Show More

7. POS

high Demand

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how POS is used in Sales Associate jobs:
  • Serviced retail customers by processing purchase orders/request and deliveries; displaying specific POS materials for advertisement and product announcement.
  • Operated POS register and balanced corresponding drawer.
  • Use POS system to receive cash, checks, or credit cards for services provided and perform bank deposit as needed.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers, POS.
  • Cashier using Spirits 2000 POS software on PC registers, assist customers with product inquiries, sales, and refunds.
  • Cashier using POS system, load and unload merchandise using a forklift, and assist customers at the parts counter.
  • Mastered 2 separate POS systems, and completed approximately 300-500 transactions per day in a very fast-paced work environment.
  • Work Cash Register Do inventory Personal Customer Service Order merchandise on line Check POS system for inventory Mark downs
  • Completed transactions using POS system, took inventory, completed stocking, unloaded receiving shipments, assisting customers.
  • Operated POS system to assist customers with final purchases; used POS system to locate items in inventory.
  • Cashier(POS), greet customers, direct them to specific products or area in store.
  • Cashier - Having completed 8.5 hours of New Hire Orientation, Web Based Training and POS Training.
  • Set up and organized displays based on my own proposals in order to prompt POS numbers.
  • Provide excellent customer service to all customers * Floor replenishment * Operate POS system * Generate sales
  • Implement Staples inventory management systems; including AS/400, POS and a variety of cashiering functions.
  • Utilized POS Technology, Assisted customers in-store and over the phone, Maintained and Organized Sales Floor
  • Acquainted with POS Systems, command of bank deliveries, on-sight Manager experience, closing/opening shop procedures
  • Opened loyalty accounts, opened and closed POS, counted monies at end/start of shift.
  • Assist customers, recover sales floor, stock selves, overnight shipment handler, Operate POS
  • Receive new stock, tag for sale, and use POS software for inventory management.

Show More

8. Company Standards

high Demand

Here's how Company Standards is used in Sales Associate jobs:
  • Maximize selling potential by providing outstanding customer service, utilizing effective selling techniques and merchandising to company standards.
  • Maintained excellent customer service per company standards, generated sales, merchandising, and safeguarded company assets.
  • Execute orders by following proper chemical safety protocols and company standards to ensure high customer satisfaction
  • Exemplified company standards of premier customer service resulting in enhanced customer shopping experience.
  • Provided outstanding customer service in accordance with company standards while safeguarding company assets.
  • Provided excellent and attentive customer service ensuring all company standards were met.
  • Provided excellent customer service skills and a proven record maintaining company standards.
  • Maintained merchandise and organized displays, promoting company standards of quality.
  • Assisted in merchandising and other operational functions according to company standards.
  • Ensured proper merchandise presentation is maintained in accordance with company standards.
  • Achieved notoriety throughout company by consistently performing above company standards.
  • Merchandised and presented new products according to company standards.
  • Provided excellent and personalized customer experience and maintained company standards
  • Returned and organized merchandise on shelves following company standards.
  • Maintain product inventory according to company standards and policies.
  • Organized assigned departments to ensure compliance with company standards.
  • Maintained store appearance and product presentation to company standards.
  • Organize merchandise displays in accordance with specific company standards.
  • Implemented visual merchandising elements according to company standards.
  • Maintain company standards for cleanliness and organization.

Show More

9. Stock Shelves

high Demand

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how Stock Shelves is used in Sales Associate jobs:
  • Processed shipments and sales transactions accurately and maintained organized stock shelves.
  • Stock shelves Journey's prefers to hire motivated, energetic, knowledgeable, and courteous individuals to fill sales associate jobs.
  • Assisted customers with purchase of proper battery, oil, and oil filter, ran cash register, and stock freight.
  • Count money, ring up groceries, assist customers, stock shelves, sweep floors, and wipe down registers.
  • Provide services to customers, show sunglasses and furniture, Restock shelves with merchandise, Cashier, Greet customers.
  • Cashier, work sales floor, recovery, up-stock and down-stock freight, assist customers, and push sales.
  • Stock shelves as quickly, and neatly as possible, while helping customers on the floor as well.
  • Organize products, execute plan-o-grams, receive shipments, stock shelves, and maintain clean and safe facility.
  • Assist customers throughout the store, stock shelves, and worked the cash register to check customers out.
  • Operated cash register, stock shelves, assisted customers with purchasing merchandise, making labels for items for inventory
  • Cleaned work area (sweeping, moping, taking out trash) Stock shelves, unload trucks.
  • Perform other job duties, such as unloading deliveries, stock shelves, and clean the store.
  • Clerk, customer services, manage inventory, stock shelves, update shelves and prices change.
  • Stock shelves, mark prices on items, answer customers questions and provide excellent customer service.
  • Stock shelves and set up displays, clean store equipment, and load and unload trucks.
  • Straighten merchandise, stock shelves, price merchandise and assist in setting up displays and signs.
  • Stock shelves, operate register, and work all areas of the sales floor assisting customers.
  • Run cash register, greet customer, stock shelves and coolers, and do dishes.
  • Provide customer service, operate cash register, stock shelves, and light cleaning duties.
  • Unload, process, and stock freight to correct location, following strict merchandising guidelines.

Show More

10. Store Management

high Demand

Here's how Store Management is used in Sales Associate jobs:
  • Communicated customer feedback to store management, staff and product managers concerning policies and/or merchandising requests, problems and suggestions.
  • Complete responsibility of all aspects of college bookstore management including supply ordering, money management, and retail operations.
  • Mentored and trained numerous sales associates into store management positions and built an exceptional team of high-performance sales associates.
  • Communicated regularly with store management and visual merchandising team regarding merchandising initiatives, display standards and installations.
  • Maximize personal sales and provide a consistent customer experience while assisting store management with store initiatives.
  • Served as customer service liaison to store management, formulated product and service recommendations to management.
  • Implemented stockroom standards and procedures, communicated stockroom concerns to store management and restocked inventory.
  • Assisted store management with opening and closing operations managing daily sales and inventory.
  • Managed department tasks, inventory, providing customer service and supporting store management.
  • Provided excellent customer service and communicated suggestions for improvement to store management.
  • Assisted with any additional tasks and responsibilities as assigned by store management.
  • Initiated and leveraged sale opportunities for prospective customers for new store opening.
  • Communicated weekly with store management on opportunities to improve department's performance.
  • Experienced in operational functions by developing strong working relationships with store management.
  • Fostered excellent relationships with store management and associates, delivering exceptional results.
  • Carried out store management responsibilities submitting proper department and inventory reports.
  • Participated in implementation of new store displays and organization of signage.
  • Assisted store management with new associate training and quarterly inventory review.
  • Communicate regularly with store management to address ongoing strategies and concerns.
  • Communicated effectively with store management, on-site and external clients.

Show More

Find which skills are in demand

Skill Page Callout

Jobs With Trending Skills

11. Customers Needs

high Demand

Here's how Customers Needs is used in Sales Associate jobs:
  • Emphasized product features based on analysis of customers needs and on technical knowledge of product capabilities and limitations.
  • Assessed customers needs and helped them navigate to appropriate solutions while providing excellent customer service.
  • Maintain professional attitude with sincerity and enthusiasm, reflecting commitment to customers needs.
  • Listened carefully to customers needs, identified solutions and engaged customer into buying.
  • Retained customers and increased sales by providing individual service to meet customers needs
  • Promote postal products based on customers needs and recommend additional informational features.
  • Identified and responded appropriately and professionally to customers needs.
  • Recommended merchandise based on customers needs and preferences.
  • Listen carefully to customers needs and assist accordingly.
  • Satisfied Customers needs without hesitation.
  • Facilitated customers needs and requests.
  • Generated consistent, high sales and upheld an extensive client book and facilitated customers needs to create an enjoyable shopping experience.
  • Assisted customers needs and concerns on the sales floor, register and in fitting room while maintaining an organized work area.
  • Welcome the customers, Determining the customers needs, show customers all merchandise, wrap up the sale and thank the customer
  • Created unique jewelry displays -Satisfied customers needs -Ability to open customer to earn trust -Give customer's full understanding of products
  • Determined customers needs and suggested merchandise to meet those needs, as well as additional products to complete the room.
  • Worked consistently with customers, assisting them and doing customer service, making sure all the customers needs were met.
  • Develop and maintain a general familiarity with all products ensuring customers needs have been met and the sale complete.
  • Sell sneakers, understand customers needs, try my best to help them find their perfect pair of sneakers.
  • Maintained organization of the store, and accommodated customers needs in the dressing room, and on the floor.

Show More

12. Positive Attitude

high Demand

A positive attitude can be defined as a mindset and a thought process that expects favorable results. It means being optimistic about situations, outcomes, interactions, and yourself. Having a positive attitude means expecting the best under all circumstances.

Here's how Positive Attitude is used in Sales Associate jobs:
  • Provide exceptional customer service by greeting customers upon entrance and handling customer complaints while maintaining a positive attitude.
  • Communicate effectively, connect with customers, and demonstrate an enthusiastic and positive attitude.
  • Demonstrated a positive attitude and willingness to work in a flexibility and versatile environment.
  • Provided outstanding customer service through face-to-face customer relations using an unbreakable positive attitude.
  • Connect with customers with an enthusiastic and positive attitude while demonstrating product knowledge.
  • Detail oriented with a pleasing personality, demonstrate an energetic and positive attitude.
  • Provided a consistent positive attitude by ensuring my teammates completed their tasks effectively.
  • Listen to and appropriately escalate guest concerns to management with a positive attitude.
  • Maintain a professional demeanor and positive attitude and have strong organizational skills.
  • Demonstrated an energetic and positive attitude by assisting customers with merchandise selection.
  • Maintained friendly customer service with a professional positive attitude in any situation.
  • Provided great customer service consistently maintaining positive attitude and efficiently helping customers.
  • Maintained a positive attitude and participated as an excellent team member.
  • Greet customers daily with positive attitude, providing excellent customer services.
  • Provide customer service with positive attitude and merchandise footwear and apparel.
  • Greeted customers in a positive attitude to ensure customer satisfaction.
  • Identified and resolved customer needs by interacting with a positive attitude
  • Demonstrated strong problem-solving skills and visibly projected a positive attitude.
  • Greeted customers with positive attitude and provide customer service.
  • Maintain positive attitude and provided courteous services toward upset customers

Show More

13. Retail Environment

high Demand

Here's how Retail Environment is used in Sales Associate jobs:
  • Assisted customers in a retail environment during the holiday shopping season -Neatened and arranged product displays for a more positive shopping experience
  • Fast paced retail environment located at Miami International Airport where I facilitated sales of the latest electronic merchandise.
  • Retail environment, duties included processing volumes of sales transactions on a computerized cash register networking system.
  • Created and provided an exceptional customer experience in luxury retail environment on a general and personal level.
  • Provided personalized customer assistance and maintained visual merchandising and retail organization in fast paced retail environment.
  • Managed customer flow by efficiently processing sales transactions within a busy, fast-paced retail environment.
  • Experienced with two years of experience with proficient in customer service in fast-paced retail environment
  • Assisted and encouraged customers in selecting and purchasing products in a retail environment.
  • Provided customer service and assisted with product selection in a fast-paced retail environment.
  • Provided customer service in a retail environment, advancing a positive brand identity.
  • Provided excellent customer service and promoted guest satisfaction in a fast-paced retail environment.
  • Stock room/merchandise operations, customer service and endless guest interaction in a retail environment
  • Greeted customers and efficiently process transactions within busy, fast paced retail environments.
  • Provide excellent customer service and client education in a busy retail environment.
  • Provided customer service in fast-paced retail environment by assisting in retrieving purchases.
  • Performed expert nutritional supplement and organic body care sales in retail environment.
  • Assisted customers in a fast-paced retail environment while maintaining a professional attitude.
  • Developed and cultivated relationships with customers in a service oriented retail environment.
  • Interacted with customers in a busy retail environment and maintained inventory and receipts
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

Show More

14. New Merchandise

high Demand

New merchandises are the new goods introduced in a store, either newly developed or new stock.

Here's how New Merchandise is used in Sales Associate jobs:
  • Processed new merchandise and re-allocates stock as necessary and processed damages, return-to-vendor merchandise and clearance.
  • Organize new merchandise displays according to corporate guidelines to ensure merchandise is accurately priced.
  • Operated cash registers Assisted customers in locating merchandise Stocked shelves with new merchandise
  • Performed satisfying customer service while promoting sales to sell new merchandise
  • Replenished shelves with new merchandise and periodically unloaded delivery trucks.
  • Maintained warehouse organization and categorized new merchandise upon arrival.
  • P2rovided great customer service and promoted up-coming new merchandise.
  • Received new merchandise and respectively separated it per department.
  • Received new merchandise and stocked shelves rotating appropriately.
  • Managed planned deliveries and ordered new merchandise.
  • Documented inventory and facilitated new merchandise selection.
  • Managed inventory and processed new merchandise shipment.
  • Opened new merchandise and restocked inventory.
  • Inventoried stock and requisitioned new merchandise.
  • Entered new merchandise into inventory.
  • Maintained customer relationships through great customer service also conducted follow up calls to inform patrons of new merchandise and current sales.
  • Cashier, receive new shipment and also put it out, set up displays, help customers, and recover store.
  • Participated in processing of new shipment and assisted the team with receiving and keeping the back stock organized for display.
  • Increased sales revenue by implementing sales strategies that suggested new items to a recurring customer base to introduce new merchandise.
  • Participate in the processing of new shipments and help the team to keep the receiving area clean and organized.

Show More

15. High Levels

average Demand

Here's how High Levels is used in Sales Associate jobs:
  • Communicated extensively with prospective and existing customers with an emphasis on providing exceptional service and achieving high levels of customer satisfaction.
  • Maintained high levels of customer service through excellent inviting display setups establishing new standards of performance and service quality.
  • Developed strong customer base and provided high levels of customer service * Consistently exceeded all department sales and operations goals
  • Developed and instilled quality customer service and organizational skills while maintaining and delivering high levels of leadership skills.
  • Ensured high levels of customer service by being knowledgeable on all products offered while performing operational expectations.
  • Facilitated and participated in weekly staff training sessions to increase/maintain knowledge and create high levels of motivation.
  • Counted and recorded inventories per company and facility policy; Maintained high levels of inventory accuracy.
  • Maintain high levels of accuracy and efficiency while processing customer payments with company operating system.
  • Resolved customer service issues to ensure high levels of customer satisfaction and return/repeated business.
  • Developed a reputation as an outstanding customer service associate with high levels of integrity.
  • Dedicated and dependable Sales Associate with high levels of responsibility and exemplary customer service.
  • Organized and updated records and databases, maintaining high levels of accuracy and accessibility.
  • Focused on delivering high levels of customer service to internal and external customers.
  • Talked with customers and provided excellent customer service while sustaining high levels charisma.
  • Demonstrated commitment to high levels of quality, customer service for customer satisfaction.
  • Committed to achieving high levels of customer satisfaction by delivering outstanding service.
  • Maintained inventory to ensure all customers received high levels of customer service.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Provide high levels of customer satisfaction through good communication and interpersonal skills.
  • Provide valued customer service support with exceptionally high levels of satisfaction.

Show More

16. Sales Transactions

average Demand

Sales transaction is defined as the completed agreement between two or more parties involved in selling and payment of goods or services in exchange for money. The steps or procedure done is called sales transaction, which may include negotiation or bargaining, settlement of agreement including the agreement on the price, discount, and payment method whether this will be on cash basis or installment. The buyer may inquire about the product or services during the sales transaction and making the necessary adjustment with the seller until they come up with a specific agreement.

Here's how Sales Transactions is used in Sales Associate jobs:
  • Balanced providing customer with creating high-quality products - Performed sales transactions and cash management duties - Managed salesroom displays and backroom inventories
  • Completed sales transactions by accepting payments following established procedures for different types of transactions and calculating discounts when appropriate.
  • Maintained and executed sales transactions, including purchases and returns, reconciliations and receiving merchandise.
  • Performed sales transactions in a fast paced environment while ensuring the delivery of customer satisfaction
  • Prepared, negotiated sales contracts finalized sales transactions, counseled clients concerning professional services.
  • Offered assistance in locating merchandise and accurately processed sales transactions using POS system.
  • Serviced customers in sales transactions computing merchandise and accepting payment for purchases.
  • Completed sales transactions quickly and accurately while adhering to cash protection procedures.
  • Offered customers assistance in locating store merchandise and accurately processed sales transactions.
  • Marketed and promoted inventory; totaled purchases and processed sales transactions.
  • Provided efficient customer service and completed sales transactions quickly and courteously.
  • Provided customer service, including assisting customers and conducting sales transactions.
  • Handle sales transactions-including retrieving customers' emails and credit card applications.
  • Assisted customers with merchandise selections and performed cash/credit sales transactions.
  • Performed sales transactions and interacted with local and international customers.
  • Assisted customers in selecting merchandise and completing sales transactions.
  • Operated a cash register and accurately handled sales transactions.
  • Complete sales transactions and maintain proper accountability at registers.
  • Completed sales transactions while providing quality customer service.
  • Performed sales transactions and provided customer service support.

Show More

top-skills
What skills help Sales Associates find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want. Get Started

Online Courses For Sales Associates

One of the best ways to acquire the skills needed to be a sales associate is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since sales associates benefit from having skills like customer service, sales floor, and retail sales, we found courses that will help you improve these skills.

Advertising Disclosure
advertising-disclosure
Sales Training: Practical Sales Techniques
udemy
4.6
(15,124)

Sales Hacking: Essential sales skills, sales strategies and sales techniques to sell just about anything!...

PHP for Beginners to Inventory POS Sales Project - AdminLTE
udemy
4.4
(274)

Create Inventory POS System Project With Billing by use of Bootstrap Responsive AdminLTE Dashboard With PHP PHP7 MYSQL...

Cold Calling for B2B Sales: How to Prospect over the Phone
udemy
4.4
(1,539)

B2B Sales Skill: How to Cold Call over the Phone with Purpose, Navigate through Gatekeepers and Set Client Meetings...

Sales objections handling: master objection sales skills
udemy
4.5
(441)

Objections handling masterclass: 100 techniques to handle any objection (sales skills & sales training masterclass)...

Sales Fire: B2B Sales & Business Development for Startups
udemy
4.4
(509)

The Ultimate Sales Methodology for Business Development & B2B Sales to Learn Sales Strategy, Sales Skills & Deal Closing...

Sales Training: How To Close More Sales
udemy
4.4
(1,006)

Closing Sales: Sales Training Course: Sales Skills; Selling Techniques; Sales Strategies for B2B, B2C Direct Sales...

B2B Sales Objections Simplified
udemy
4.5
(913)

B2B Sales Skill: Learn How to Handle the Most Common Sales Objections, Over the Phone and in Person!...

Sales Machine: The Sales Training B2B Master Course
udemy
4.4
(2,982)

Learn Sales Strategies & Sales Techniques to Sell ANYTHING for Entrepreneurs, Startup, B2B Sales, & Business Development...

Create B2B Sales Cold Calling Scripts & Value Propositions
udemy
4.6
(822)

B2B Sales Skill: Create Personalized Talk Tracks for Sales Reps that Win more Prospects and Close more Deals...

Sales Skills - How to sell value instead of price
udemy
4.4
(1,076)

Skills and best practices for every sales rep to move away from price discussions to value creation negotiations...

Sales Funnels Masterclass: Increase Sales With Sales Funnels
udemy
4.2
(494)

Learn to create highly converting sales, conduct professional email marketing & 10X your sales with sales funnel fast!...

The Complete Sales Skills Master Class - Sales Marketing B2B
udemy
4.2
(355)

Master Sales Skills, Marketing Strategy, B2B Sales, Business Development, Lead Generation Using Top Social Skills...

Sales Training Everyone sells!
udemy
4.4
(1,171)

This course will give you extensive knowledge about the whole sales process...

Sales skills master: closing sales skills to close any sale
udemy
4.5
(818)

Sales skills: 100+ closing the sale tips to close more sales & become a master closer (sales skills closing module)...

Sales Skills Mastery 1: Sales Training For Beginners
udemy
4.7
(624)

Selling Techniques and Sales Strategy that Every Salesperson Ought to Know - Sales Training For the Modern World...

NLP For Sales, Persuasion & Influence: Certified NLP & Sales
udemy
4.3
(695)

NLP Sales Skills: Powerful NLP Techniques For Sales, Persuasion & Influence Neuro-Linguistic Programming (NLP) Sales...

CRUSH IT! Sales Strategies
udemy
4.5
(526)

Discover a step by step sales process you can drop into your business to re-connect with lost prospects. Close Sales Now...

Sales Fundamentals
udemy
4.5
(765)

Learn how to sell with core, proven techniques that have generated millions in sales revenue...

Business Development & B2B Sales for Startups- Sales Valley
udemy
4.5
(4,771)

The Complete Startup Playbook for Business Development & B2B Sales to learn Lead Generation, Pitching, & Closing Deals...

Strategic Sales Management
coursera

This Specialization is intended for sales professionals who seek to improve their sales planning and management competencies and skills. Through five courses, you will cover Effective Sales overview, Sales Strategy, Models and Frameworks to Support Sales Planning, Sales & Marketing Alignment, and you will develop a Final Project. By the end of this specialization, you'll have improved your knowledge, competencies, and skills regarding the sales planning process. And you will be able to apply the...

20 Most Common Skill For A Sales Associate

Customer Service18.5%
Sales Floor12.1%
Retail Sales9.9%
Company Policies9.7%
Communication8.1%
Loss Prevention6.5%
POS3.5%
Company Standards3.4%

Typical Skill-Sets Required For A Sales Associate

RankascdescSkillascdescPercentage of ResumesPercentageascdesc
1
1
Customer Service
Customer Service
18.5%
18.5%
2
2
Sales Floor
Sales Floor
12.1%
12.1%
3
3
Retail Sales
Retail Sales
9.9%
9.9%
4
4
Company Policies
Company Policies
9.7%
9.7%
5
5
Communication
Communication
8.1%
8.1%
6
6
Loss Prevention
Loss Prevention
6.5%
6.5%
7
7
POS
POS
3.5%
3.5%
8
8
Company Standards
Company Standards
3.4%
3.4%
9
9
Stock Shelves
Stock Shelves
2.7%
2.7%
10
10
Store Management
Store Management
1.8%
1.8%
11
11
Customers Needs
Customers Needs
1.7%
1.7%
12
12
Positive Attitude
Positive Attitude
1.6%
1.6%
13
13
Retail Environment
Retail Environment
1.5%
1.5%
14
14
New Merchandise
New Merchandise
1.5%
1.5%
15
15
High Levels
High Levels
1.5%
1.5%
16
16
Sales Transactions
Sales Transactions
1.4%
1.4%
17
17
Customer Complaints
Customer Complaints
1.2%
1.2%
18
18
Stock Room
Stock Room
1.2%
1.2%
19
19
Customer Questions
Customer Questions
1.2%
1.2%
20
20
Product Information
Product Information
1%
1%
21
21
New Customers
New Customers
0.8%
0.8%
22
22
Inventory Control
Inventory Control
0.8%
0.8%
23
23
Current Promotions
Current Promotions
0.8%
0.8%
24
24
Sales Goals
Sales Goals
0.8%
0.8%
25
25
Customer Transactions
Customer Transactions
0.7%
0.7%
26
26
Floor Stock
Floor Stock
0.5%
0.5%
27
27
Greeting Customers
Greeting Customers
0.5%
0.5%
28
28
Clean Store
Clean Store
0.5%
0.5%
29
29
MPP
MPP
0.3%
0.3%
30
30
Potential Customers
Potential Customers
0.3%
0.3%
31
31
Security Practices
Security Practices
0.3%
0.3%
32
32
Multiple Customers
Multiple Customers
0.3%
0.3%
33
33
Current Sales
Current Sales
0.3%
0.3%
34
34
Special Orders
Special Orders
0.3%
0.3%
35
35
New Associates
New Associates
0.3%
0.3%
36
36
Bank Deposits
Bank Deposits
0.3%
0.3%
37
37
Security Risks
Security Risks
0.2%
0.2%
38
38
Inventory Levels
Inventory Levels
0.2%
0.2%
39
39
Customer Relations
Customer Relations
0.2%
0.2%
40
40
Develop Long Term
Develop Long Term
0.2%
0.2%
41
41
Good Planning
Good Planning
0.2%
0.2%
42
42
Powerpoint
Powerpoint
0.2%
0.2%
43
43
Repeat Business
Repeat Business
0.1%
0.1%
44
44
Customer Orders
Customer Orders
0.1%
0.1%
45
45
Product Selection
Product Selection
0.1%
0.1%
46
46
Positive Shopping
Positive Shopping
0.1%
0.1%
47
47
Timely Fashion
Timely Fashion
0.1%
0.1%
48
48
Store Policies
Store Policies
0.1%
0.1%
49
49
Sales Events
Sales Events
0.1%
0.1%
50
50
Display Maintenance
Display Maintenance
0.1%
0.1%

236,225 Sales Associate Jobs

Where do you want to work?