Sales associate/manager job description
Updated March 14, 2024
8 min read
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Example sales associate/manager requirements on a job description
Sales associate/manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in sales associate/manager job postings.
Sample sales associate/manager requirements
- Bachelor’s degree in business or related field
- 2+ years of sales experience
- Demonstrated record of success in sales
- Understanding of sales and marketing principles
- Proficient in relevant software applications
Sample required sales associate/manager soft skills
- Dynamic problem-solving and troubleshooting skills
- Ability to build and maintain customer relationships
- Excellent communication and interpersonal skills
- Strong organizational and time-management skills
- Ability to work independently and as part of a team
Sales associate/manager job description example 1
Tire Discounters sales associate/manager job description
Since our founder, Chip Wood, opened the doors to the first Tire Discounters over 40 years ago, we have been raising the bar in the tire and automotive business. Family-owned and operated to this day, we've separated ourselves by treating customers and their cars with care and respect while focusing on transparency in pricing and providing the highest level of service.
Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance!
A CLOSER LOOK UNDER THE HOOD
Our Sales Associates and Sales Managers are vital to the success of each of our locations! Below are the primary responsibilities to help you get a feel for a "day in the life."
Evaluates customer needs and recommends products and services accordingly.
Drives sales growth for store location, including making customer calls daily to increase sales opportunities.
Coordinates each customer ticket through to completion, fully and accurately following company policy and procedures.
Provides outstanding customer service to every customer.
Takes accountability for the presentation of the property including inside and outside the store.
Promotes company culture of cooperation and collaboration among all team members.
Assists in the shop as necessary.
THE "NUTS AND BOLTS" NECESSARY FOR SUCCESS
Prior automotive experience is not required for this position - we will teach you! Below are some of the other traits and qualifications we seek:
Prior retail sales or customer service experience highly desirable. (Tire or automotive experience is a plus, but not required.)
Excellent communication and customer service skills.
Great organization and multi-tasking capabilities.
Strong work ethic, drive and goal orientation.
Thrives in a fast-paced environment.
Available to work on Saturdays.
Ability to stand for long periods of time without sitting and able to lift up to 75 pounds.
Must have a valid driver's license.
Authorized to work in the USA and at least 18 years of age.
CAREER TRACK
No "dead-ends" here, as we offer clear paths for advancement for strong performers interested in growing in their career! There are multiple paths to success, but below is just one example of the potential career path for a Sales Associate.
Sales Associate -> Sales Manager -> General Manager
COMPENSATION PLAN
Pay: $30,000 - $60,000+ Effective Rate
Our Sales Associates/Sales Managers have earning potential of $60,000+ annually with base hourly rate, overtime, SPIFFs and monthly bonus opportunities factored in!
WHY CHOOSE TIRE DISCOUNTERS?
We realize the company you chose to work for is a big decision, and you have options. Below are some of the top reasons to consider building your career with us!
Get In Your Groove- Whether in our stores or our home office, there are a variety of roads to success at Tire Discounters.
Take the Wheel- As we continue to grow, so will the many career opportunities for our team members.
Accelerate Growth - We provide outstanding opportunities to build your professional skill set, including fully paid ASE training and a generous tool discount program for Service Technicians.
Find Alignment- We know solid compensation and benefits programs are vitally important to you and your family.
Roll Together - At Tire Discounters, you'll roll with the best team in the business, great people who genuinely care and support each other.
COMMITMENT TO DIVERSITY AND INCLUSION
Tire Discounters is fully committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. An individual's race, color, sex, religion, national origin, marital status, sexual orientation, age, disability, veteran status, are never a factor in any employment-related practice or policy, including recruitment, hiring, training, compensation, promotion, and discipline.
Now nearly 2000 strong, our team members are the best in the business, so we also continue raising the bar as an employer of choice! We separate ourselves by providing a variety of career paths, industry-leading training and development programs, clear advancement tracks, comprehensive benefit plans, and a focus on life balance!
A CLOSER LOOK UNDER THE HOOD
Our Sales Associates and Sales Managers are vital to the success of each of our locations! Below are the primary responsibilities to help you get a feel for a "day in the life."
Evaluates customer needs and recommends products and services accordingly.
Drives sales growth for store location, including making customer calls daily to increase sales opportunities.
Coordinates each customer ticket through to completion, fully and accurately following company policy and procedures.
Provides outstanding customer service to every customer.
Takes accountability for the presentation of the property including inside and outside the store.
Promotes company culture of cooperation and collaboration among all team members.
Assists in the shop as necessary.
THE "NUTS AND BOLTS" NECESSARY FOR SUCCESS
Prior automotive experience is not required for this position - we will teach you! Below are some of the other traits and qualifications we seek:
Prior retail sales or customer service experience highly desirable. (Tire or automotive experience is a plus, but not required.)
Excellent communication and customer service skills.
Great organization and multi-tasking capabilities.
Strong work ethic, drive and goal orientation.
Thrives in a fast-paced environment.
Available to work on Saturdays.
Ability to stand for long periods of time without sitting and able to lift up to 75 pounds.
Must have a valid driver's license.
Authorized to work in the USA and at least 18 years of age.
CAREER TRACK
No "dead-ends" here, as we offer clear paths for advancement for strong performers interested in growing in their career! There are multiple paths to success, but below is just one example of the potential career path for a Sales Associate.
Sales Associate -> Sales Manager -> General Manager
COMPENSATION PLAN
Pay: $30,000 - $60,000+ Effective Rate
Our Sales Associates/Sales Managers have earning potential of $60,000+ annually with base hourly rate, overtime, SPIFFs and monthly bonus opportunities factored in!
WHY CHOOSE TIRE DISCOUNTERS?
We realize the company you chose to work for is a big decision, and you have options. Below are some of the top reasons to consider building your career with us!
Get In Your Groove- Whether in our stores or our home office, there are a variety of roads to success at Tire Discounters.
Take the Wheel- As we continue to grow, so will the many career opportunities for our team members.
Accelerate Growth - We provide outstanding opportunities to build your professional skill set, including fully paid ASE training and a generous tool discount program for Service Technicians.
Find Alignment- We know solid compensation and benefits programs are vitally important to you and your family.
Roll Together - At Tire Discounters, you'll roll with the best team in the business, great people who genuinely care and support each other.
COMMITMENT TO DIVERSITY AND INCLUSION
Tire Discounters is fully committed to diversity and inclusion and is proud to be an Equal Opportunity Employer. An individual's race, color, sex, religion, national origin, marital status, sexual orientation, age, disability, veteran status, are never a factor in any employment-related practice or policy, including recruitment, hiring, training, compensation, promotion, and discipline.
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Sales associate/manager job description example 2
Newell Brands sales associate/manager job description
**Position Title:** Associate Manager, Omni Sales Strategy & Planning
**Location:** Atlanta
**Reports to:** Manager, Omni Sales Strategy & Planning
The role of this job is to commercialize sales and marketing programs of distribution within Staples and to identify channel-specific business-building opportunities; work cross functionally to deliver sales and profit results through commercialization of the overarching brand/trade strategies to the customer/channel.
Specific Responsibilities
Specific responsibilities will include but are not limited to:
**Channel Strategy**
+ Assist in developing omni-channel strategy for Staples
+ Develop and maintain selling stories / selling materials and participate in customer line review planning process for Staples
+ Develop feature programs and execute merchandising plans
+ Recommend optimal distribution / assortment for both in-store and dotcom
+ Grow share and execute Newell priorities and programs with customer
+ Contributes and executes priorities set by VP/ Director
+ Recommends and tracks success metrics
+ Executes strategy as appropriate
**Channel Planning and Execution**
+ Leads the annual channel management planning process relative to area of responsibility.
+ Helps align planning process with Newell and customer through the line review process.
+ Understands business, brand, and customer priorities and uses the planning process to find common ground.
+ Recommends priorities and drives synergies across customers and brands.
+ Makes category management recommendations to optimize performance of shelf set, such as optimal SKU assortment, merchandising and promotions.
+ Leads annual plan development and calendar of activities for channel.
+ Preparation of financial analysis (P&Ls) to ensure plans meet financial requirements
+ Provides POS measurements to aid in the decision-making process and analysis
+ Execute the plan including promotional programs, in-store merchandising, and channel-specific support materials. Ensures consistency with brand guidelines and point of sale.
+ Lead the line review preparation process, collaborating with Sales and Brand / Product Management. Works to drive pre-sell activity with customer, manage/drive expectations, and establish mutual goals for the meeting.
+ Collaborate with cross functional partners including Marketing, Sales, Finance, Demand Planning, Supply Chain, and Display Development team.
**Innovation Execution - Brand Stewardship and Merchandising Innovation Execution**
+ Supports the analysis of new product launch and merchandising initiatives.
+ Recommends potential launch activation approaches.
+ Manages timelines associated with implementation.
+ Manages overall new product distribution files.
+ Completes forecast tools.
**Pricing and Trade Fund Guidance**
+ Recommends channel perspective and pricing.
+ Analyzes account pricing and distribution for NWL and competitive brands.
+ Communicates retailer margin and pricing expectations.
+ Analyzes channel promotional pricing and pricing activity in line with programming requirements to ensure they are within Brand pricing guardrails.
+ Tracks, analyzes, and reports potential impact of pricing exceptions on channel.
+ Analyzes NWL brand and competitive price. Recommends potential pricing adjustments.
+ Completes P&L documents for pricing and strategy proposals.
+ Understands what trade funds or customer program spend is available for programming.
+ Analyzes the effectiveness of trade spend within area of responsibility.
**Market, Shopper, and Channel / End-User Insights**
+ Compile and analyze market, shopper / end-user, and channel knowledge gaps and creates a summary for the business to review.
+ Manage timelines and lead deliverables for all line reviews.
+ Gathers competitive and marketplace intelligence and share with the organization, ultimately constructing a competitive profile and comp shop analysis.
**Financial Management**
+ Prepares product mix recommendations.
+ For the retail partner/at the customer level,
+ For the business profitability via P&Ls and Investment analysis
+ Collects and summarizes business risks and opportunities.
+ Engages in S&OP process to provide input to
+ Improve forecast accuracy.
+ Recommend ideas to reduce finished goods inventory and E&O, and identify unproductive SKU's.
+ Execute and monitor exits and changeovers.
**Qualifications**
2-4 Years Work Experience
+ Experience with a CPG or Durable company, ideally in channel management, sales planning, eCommerce, digital marketing, brand management, insights, category management or CPG sales.
+ Collaborating with partners and other organizations to achieve results.
+ Detail-oriented individual who can drive results
+ Four year College/University degree
+ Fluent in English (verbal and written)
+ Up to 25% travel may be required
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, FoodSaver, Calphalon, Sistema, Sharpie, Paper Mate, Dymo, EXPO, Elmer's, Yankee Candle, Graco, NUK, Rubbermaid Commercial Products, Spontex, Coleman, Campingaz, Oster, Sunbeam and Mr. Coffee. Newell Brands' beloved, planet friendly brands enhance and brighten consumers lives at home and outside by creating moments of joy, building confidence and providing peace of mind. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Newell Brands is an equal opportunity and affirmative action employer. We provide all employees and applicants for employment with equal employment opportunities without regard to race, color, religion, gender, age, national origin, sexual orientation, gender identity, citizenship, immigration status, marital status, military status, any covered veteran status, disability status, genetic information, caregiving responsibilities or any other basis prohibited by law.
**Location:** Atlanta
**Reports to:** Manager, Omni Sales Strategy & Planning
The role of this job is to commercialize sales and marketing programs of distribution within Staples and to identify channel-specific business-building opportunities; work cross functionally to deliver sales and profit results through commercialization of the overarching brand/trade strategies to the customer/channel.
Specific Responsibilities
Specific responsibilities will include but are not limited to:
**Channel Strategy**
+ Assist in developing omni-channel strategy for Staples
+ Develop and maintain selling stories / selling materials and participate in customer line review planning process for Staples
+ Develop feature programs and execute merchandising plans
+ Recommend optimal distribution / assortment for both in-store and dotcom
+ Grow share and execute Newell priorities and programs with customer
+ Contributes and executes priorities set by VP/ Director
+ Recommends and tracks success metrics
+ Executes strategy as appropriate
**Channel Planning and Execution**
+ Leads the annual channel management planning process relative to area of responsibility.
+ Helps align planning process with Newell and customer through the line review process.
+ Understands business, brand, and customer priorities and uses the planning process to find common ground.
+ Recommends priorities and drives synergies across customers and brands.
+ Makes category management recommendations to optimize performance of shelf set, such as optimal SKU assortment, merchandising and promotions.
+ Leads annual plan development and calendar of activities for channel.
+ Preparation of financial analysis (P&Ls) to ensure plans meet financial requirements
+ Provides POS measurements to aid in the decision-making process and analysis
+ Execute the plan including promotional programs, in-store merchandising, and channel-specific support materials. Ensures consistency with brand guidelines and point of sale.
+ Lead the line review preparation process, collaborating with Sales and Brand / Product Management. Works to drive pre-sell activity with customer, manage/drive expectations, and establish mutual goals for the meeting.
+ Collaborate with cross functional partners including Marketing, Sales, Finance, Demand Planning, Supply Chain, and Display Development team.
**Innovation Execution - Brand Stewardship and Merchandising Innovation Execution**
+ Supports the analysis of new product launch and merchandising initiatives.
+ Recommends potential launch activation approaches.
+ Manages timelines associated with implementation.
+ Manages overall new product distribution files.
+ Completes forecast tools.
**Pricing and Trade Fund Guidance**
+ Recommends channel perspective and pricing.
+ Analyzes account pricing and distribution for NWL and competitive brands.
+ Communicates retailer margin and pricing expectations.
+ Analyzes channel promotional pricing and pricing activity in line with programming requirements to ensure they are within Brand pricing guardrails.
+ Tracks, analyzes, and reports potential impact of pricing exceptions on channel.
+ Analyzes NWL brand and competitive price. Recommends potential pricing adjustments.
+ Completes P&L documents for pricing and strategy proposals.
+ Understands what trade funds or customer program spend is available for programming.
+ Analyzes the effectiveness of trade spend within area of responsibility.
**Market, Shopper, and Channel / End-User Insights**
+ Compile and analyze market, shopper / end-user, and channel knowledge gaps and creates a summary for the business to review.
+ Manage timelines and lead deliverables for all line reviews.
+ Gathers competitive and marketplace intelligence and share with the organization, ultimately constructing a competitive profile and comp shop analysis.
**Financial Management**
+ Prepares product mix recommendations.
+ For the retail partner/at the customer level,
+ For the business profitability via P&Ls and Investment analysis
+ Collects and summarizes business risks and opportunities.
+ Engages in S&OP process to provide input to
+ Improve forecast accuracy.
+ Recommend ideas to reduce finished goods inventory and E&O, and identify unproductive SKU's.
+ Execute and monitor exits and changeovers.
**Qualifications**
2-4 Years Work Experience
+ Experience with a CPG or Durable company, ideally in channel management, sales planning, eCommerce, digital marketing, brand management, insights, category management or CPG sales.
+ Collaborating with partners and other organizations to achieve results.
+ Detail-oriented individual who can drive results
+ Four year College/University degree
+ Fluent in English (verbal and written)
+ Up to 25% travel may be required
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, FoodSaver, Calphalon, Sistema, Sharpie, Paper Mate, Dymo, EXPO, Elmer's, Yankee Candle, Graco, NUK, Rubbermaid Commercial Products, Spontex, Coleman, Campingaz, Oster, Sunbeam and Mr. Coffee. Newell Brands' beloved, planet friendly brands enhance and brighten consumers lives at home and outside by creating moments of joy, building confidence and providing peace of mind. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
Newell Brands is an equal opportunity and affirmative action employer. We provide all employees and applicants for employment with equal employment opportunities without regard to race, color, religion, gender, age, national origin, sexual orientation, gender identity, citizenship, immigration status, marital status, military status, any covered veteran status, disability status, genetic information, caregiving responsibilities or any other basis prohibited by law.
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Updated March 14, 2024