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Sales clerk vs cashier

The differences between sales clerks and cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a cashier has an average salary of $28,144, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a sales clerk include customer service, stock shelves and sales floor. The most important skills for a cashier are front end, cash handling, and basic math.

Sales clerk vs cashier overview

Sales ClerkCashier
Yearly salary$25,739$28,144
Hourly rate$12.37$13.53
Growth rate--10%
Number of jobs372,651456,110
Job satisfaction-4.2
Most common degreeBachelor's Degree, 34%High School Diploma, 45%
Average age4134
Years of experience--

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

What does a cashier do?

A cashier is one of the most visible positions in the retail industry. Cashiers are the last direct point of contact with customers and play a key role in service, retail, and wholesale establishments. They leave a long-lasting impression, which helps encourage the customers to go back. The most common tasks for cashiers are to scan items, conduct price checks, and collect payments. They may deal with a great amount of money on a daily basis, so this position requires them to be honest, reliable, and trustworthy employees. They also need to have great skills in customer service as they may handle customer complaints from time to time, assist in answering questions, and process refunds or exchanges.

Sales clerk vs cashier salary

Sales clerks and cashiers have different pay scales, as shown below.

Sales ClerkCashier
Average salary$25,739$28,144
Salary rangeBetween $16,000 And $39,000Between $21,000 And $36,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateNew YorkMassachusetts
Best paying companyHawaii Pacific HealthDeloitte
Best paying industryEnergyRetail

Differences between sales clerk and cashier education

There are a few differences between a sales clerk and a cashier in terms of educational background:

Sales ClerkCashier
Most common degreeBachelor's Degree, 34%High School Diploma, 45%
Most common majorBusinessBusiness
Most common college--

Sales clerk vs cashier demographics

Here are the differences between sales clerks' and cashiers' demographics:

Sales ClerkCashier
Average age4134
Gender ratioMale, 35.3% Female, 64.7%Male, 27.1% Female, 72.9%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%Black or African American, 9.9% Unknown, 5.2% Hispanic or Latino, 20.7% Asian, 7.5% White, 55.8% American Indian and Alaska Native, 0.9%
LGBT Percentage7%5%

Differences between sales clerk and cashier duties and responsibilities

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Cashier example responsibilities.

  • Manage employees by making schedules, doing payroll, and maintain an all around comfortable working environment.
  • Develop, implement, and update standard operating procedures relating to daily operations, financial transactions and management, customer service.
  • Demonstrate basic math skills and record daily earnings without error.
  • Perform basic math computations, such as addition subtraction, and division.
  • Provide customer service by scanning and packing groceries, processing customers transactions and answering any questions about food products
  • Work at home depot as cashier.
  • Show more

Sales clerk vs cashier skills

Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%
Common cashier skills
  • Front End, 14%
  • Cash Handling, 10%
  • Basic Math, 10%
  • POS, 10%
  • Customer Service, 8%
  • Customer Complaints, 5%