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Sales clerk vs retail clerk

The differences between sales clerks and retail clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a retail clerk has an average salary of $30,046, which is higher than the $25,739 average annual salary of a sales clerk.

The top three skills for a sales clerk include customer service, stock shelves and sales floor. The most important skills for a retail clerk are stock shelves, groceries, and retail sales.

Sales clerk vs retail clerk overview

Sales ClerkRetail Clerk
Yearly salary$25,739$30,046
Hourly rate$12.37$14.45
Growth rate--
Number of jobs372,651470,355
Job satisfaction--
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 35%
Average age4141
Years of experience--

What does a sales clerk do?

A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.

What does a retail clerk do?

A retail clerk is responsible for selling goods and services to the customers, recommending products based on their needs, and responding to the customers' inquiries and concerns about the product. Retail clerks assist with the store's marketing strategies, organize product displays, monitor inventories, endorse promotional discounts, and help customers on their checkout payments. A retail clerk must have excellent communication and customer service skills to handle customers' requests and ensure their highest satisfaction.

Sales clerk vs retail clerk salary

Sales clerks and retail clerks have different pay scales, as shown below.

Sales ClerkRetail Clerk
Average salary$25,739$30,046
Salary rangeBetween $16,000 And $39,000Between $23,000 And $38,000
Highest paying CityWashington, DCSeattle, WA
Highest paying stateNew YorkRhode Island
Best paying companyHawaii Pacific HealthBellevue Jr/Sr High School
Best paying industryEnergyManufacturing

Differences between sales clerk and retail clerk education

There are a few differences between a sales clerk and a retail clerk in terms of educational background:

Sales ClerkRetail Clerk
Most common degreeBachelor's Degree, 34%Bachelor's Degree, 35%
Most common majorBusinessBusiness
Most common college--

Sales clerk vs retail clerk demographics

Here are the differences between sales clerks' and retail clerks' demographics:

Sales ClerkRetail Clerk
Average age4141
Gender ratioMale, 35.3% Female, 64.7%Male, 41.0% Female, 59.0%
Race ratioBlack or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5%Black or African American, 10.0% Unknown, 5.1% Hispanic or Latino, 19.8% Asian, 6.6% White, 57.9% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between sales clerk and retail clerk duties and responsibilities

Sales clerk example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Process monetary transactions POS system.
  • Follow POS procedures daily and complete appropriate paperwork.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Retail clerk example responsibilities.

  • Accomplish upselling goals to contribute to company's success.
  • Handle sales and returns through a POS software system and inventory database, and train new employees on the same tools.
  • Collect and process payments including accurate maintenance of sales register and jewelry inventory following close of daily business.
  • Provide excellent customer service while upselling promotional products

Sales clerk vs retail clerk skills

Common sales clerk skills
  • Customer Service, 26%
  • Stock Shelves, 9%
  • Sales Floor, 8%
  • Retail Sales, 6%
  • Product Knowledge, 5%
  • POS, 5%
Common retail clerk skills
  • Stock Shelves, 31%
  • Groceries, 21%
  • Retail Sales, 6%
  • Product Knowledge, 6%
  • Basic Math, 5%
  • POS, 4%