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The differences between sales clerks and sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales representative has an average salary of $56,591, which is higher than the $25,739 average annual salary of a sales clerk.
The top three skills for a sales clerk include customer service, stock shelves and sales floor. The most important skills for a sales representative are sales process, product knowledge, and customer service.
| Sales Clerk | Sales Representative | |
| Yearly salary | $25,739 | $56,591 |
| Hourly rate | $12.37 | $27.21 |
| Growth rate | - | 4% |
| Number of jobs | 372,651 | 205,456 |
| Job satisfaction | - | 4.33 |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 54% |
| Average age | 41 | 47 |
| Years of experience | - | 4 |
A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.
Sales representatives primarily sell the company's products and services to businesses or organizations. They should be adept at closing out sales, negotiating, and providing customer service. They should be knowledgeable about the products or services of the manufacturer or producer they represent. They must also have strong analytical skills that would help them in coming up with cost-benefit analysis in assessing the current roster of clients and even prospective ones. Sales representatives should also be able to maintain good working relationships with all involved stakeholders, especially clients.
Sales clerks and sales representatives have different pay scales, as shown below.
| Sales Clerk | Sales Representative | |
| Average salary | $25,739 | $56,591 |
| Salary range | Between $16,000 And $39,000 | Between $33,000 And $94,000 |
| Highest paying City | Washington, DC | Boston, MA |
| Highest paying state | New York | Massachusetts |
| Best paying company | Hawaii Pacific Health | |
| Best paying industry | Energy | Pharmaceutical |
There are a few differences between a sales clerk and a sales representative in terms of educational background:
| Sales Clerk | Sales Representative | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 54% |
| Most common major | Business | Business |
| Most common college | - | SUNY College of Technology at Alfred |
Here are the differences between sales clerks' and sales representatives' demographics:
| Sales Clerk | Sales Representative | |
| Average age | 41 | 47 |
| Gender ratio | Male, 35.3% Female, 64.7% | Male, 58.1% Female, 41.9% |
| Race ratio | Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5% | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.5% Asian, 5.2% White, 72.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 6% |