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The differences between sales clerks and services clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a services clerk has an average salary of $31,246, which is higher than the $25,739 average annual salary of a sales clerk.
The top three skills for a sales clerk include customer service, stock shelves and sales floor. The most important skills for a services clerk are math, basic math, and customer service.
| Sales Clerk | Services Clerk | |
| Yearly salary | $25,739 | $31,246 |
| Hourly rate | $12.37 | $15.02 |
| Growth rate | - | -4% |
| Number of jobs | 372,651 | 149,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 34% |
| Average age | 41 | 43 |
| Years of experience | - | - |
A sales clerk is responsible for assisting customers in purchasing products, responding to customer inquiries, and providing product recommendations. Sales clerks require excellent customer service and communication skills to offer the best services to the customers and maintain good customer feedback for the business. They also check inventories, request supplies as needed, and organize product displays on the appropriate shelves. A sales clerk must have strong verbal communication skills to manage customer concerns and excellent time-management skills to perform tasks within the fast-paced work environment.
The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.
Sales clerks and services clerks have different pay scales, as shown below.
| Sales Clerk | Services Clerk | |
| Average salary | $25,739 | $31,246 |
| Salary range | Between $16,000 And $39,000 | Between $25,000 And $38,000 |
| Highest paying City | Washington, DC | Fairfield, CT |
| Highest paying state | New York | Vermont |
| Best paying company | Hawaii Pacific Health | United States Courts |
| Best paying industry | Energy | Retail |
There are a few differences between a sales clerk and a services clerk in terms of educational background:
| Sales Clerk | Services Clerk | |
| Most common degree | Bachelor's Degree, 34% | Bachelor's Degree, 34% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between sales clerks' and services clerks' demographics:
| Sales Clerk | Services Clerk | |
| Average age | 41 | 43 |
| Gender ratio | Male, 35.3% Female, 64.7% | Male, 42.5% Female, 57.5% |
| Race ratio | Black or African American, 10.2% Unknown, 5.1% Hispanic or Latino, 19.7% Asian, 6.8% White, 57.6% American Indian and Alaska Native, 0.5% | Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 4% |