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Deal with People
Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.Education
Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.Training
Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.
During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.
Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.
Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.Advancement
Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.
As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.Important Qualities
Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.
Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people.
Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.
Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.
Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.
Average Length of Employment
Top Careers Before Sales Consultant
Top Careers After Sales Consultant
Hispanic or Latino11.9%
Black or African American0.6%
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University of Phoenix21.6%
Michigan State University5.1%
Florida State University5.1%
Southern New Hampshire University4.3%
West Virginia University4.2%
Northern Virginia Community College4.2%
University of Central Florida4.1%
Pennsylvania State University4.0%
Ball State University3.9%
Arizona State University3.8%
University of North Texas3.7%
University of Houston3.6%
Ohio State University3.6%
Texas State University3.6%
University of Arizona3.6%
University of Alabama3.4%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Sales Consultant||Google Inc.||New York, NY||May 19, 2015||$185,333|
|Sales Consultant||Google Inc.||New York, NY||Jul 15, 2015||$185,333|
|VP, Sales Consulting||Turn Inc.||Chicago, IL||Jul 15, 2016||$180,000 -
|Sales Consulting Director||Oracle America, Inc.||Bridgewater, NJ||Oct 25, 2015||$179,418 -
|Sales Consultant, EDS||Hp Enterprise Services, LLC||Palo Alto, CA||Mar 14, 2016||$159,370 -
|VP, Sales Consulting||Turn Inc.||Chicago, IL||Feb 16, 2016||$154,606 -
|Sales Consulting Manager||Oracle America, Inc.||CA||Aug 31, 2016||$150,571 -
|Sales Consultant||Google Inc.||New York, NY||Jan 08, 2015||$148,400|
|Sales Consultant||Oracle America, Inc.||CA||Feb 10, 2015||$145,933 -
|Sales Consultant IV||Turn, Inc.||San Francisco, CA||Jul 15, 2016||$145,746 -
|Sales Consulting Manager||Oracle America, Inc.||CA||Mar 09, 2015||$144,444 -
|Sales Consultant||Google Inc.||Chicago, IL||Feb 29, 2016||$142,000|
|Master Principal Sales Consultant||Oracle Financial Services Software, Inc.||Waxhaw, NC||Mar 15, 2016||$141,835 -
|Sales Consultant||Oracle America, Inc.||CA||Dec 08, 2016||$138,008 -
|Principal Sales Consultant||Oracle America, Inc.||Bellevue, WA||Jul 30, 2015||$129,764 -
|Sales Consultant||Oracle America, Inc.||Bellevue, WA||Feb 19, 2016||$129,372 -
|Principal Sales Consultant||Oracle America, Inc.||Atlanta, GA||Nov 05, 2016||$128,753 -
|Principal Sales Consultant||Oracle America, Inc.||Glendale, CA||Aug 15, 2016||$128,232 -
|Sales Consultant||Oracle America, Inc.||Irvine, CA||Jul 07, 2016||$128,073 -
|Principal Sales Consultant||Oracle America, Inc.||Irvine, CA||Aug 26, 2015||$128,073 -
|Chief Pre-Sales Consultant||Simcorp USA, Inc.||New York, NY||Sep 01, 2015||$127,920 -
|Technical Sales Consultant III||Landmark Graphics Corporation||Houston, TX||Nov 19, 2015||$127,504|
|Sales Consultant||Oracle America, Inc.||CA||Mar 28, 2016||$116,101 -
|Sales Consultant, Pre-Sales||Informatica Corporation||Redwood City, CA||Jul 12, 2015||$115,302|
|Sales Consultant||Informatica Corporation||New York, NY||Jul 27, 2015||$115,000|
|Sales Consultant, Pre-Sales||Informatica LLC||New York, NY||Nov 07, 2016||$115,000|
|Sales Consultant||Oracle America, Inc.||CA||Nov 01, 2016||$114,634 -
|Sales Consultant||Oracle America, Inc.||CA||Sep 03, 2016||$114,634 -
|Sales Consultant||Pegasystems Inc.||Cambridge, MA||Sep 01, 2015||$113,838 -
|Sales Consultant (Principal Sales Consultant)||Oracle America, Inc.||CA||Jul 15, 2016||$111,988 -
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