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Become A Sales Consultant

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Working As A Sales Consultant

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $94,192

    Average Salary

What Does A Sales Consultant Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Sales Consultant

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Sales Consultant jobs

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Sales Consultant Career Paths

Sales Consultant
Finance Manager General Sales Manager General Manager
Account Manager
5 Yearsyrs
Specialist Operations Manager
Branch Manager
6 Yearsyrs
Territory Manager Sales Manager
Business Development Manager
9 Yearsyrs
Sales Manager Regional Sales Manager
Director Of Sales
10 Yearsyrs
Business Development Manager Director Of Sales
Director Of Sales And Marketing
9 Yearsyrs
Regional Sales Manager National Account Manager Account Executive
District Sales Manager
7 Yearsyrs
Sales Manager Operations Manager
General Manager
7 Yearsyrs
Personal Banker Office Manager Finance Manager
General Sales Manager
8 Yearsyrs
Internet Sales Manager
6 Yearsyrs
Regional Sales Manager General Manager Account Executive
Marketing Director
7 Yearsyrs
Sales Specialist Account Manager Account Executive
Marketing Manager
6 Yearsyrs
District Sales Manager Regional Sales Manager
National Account Manager
8 Yearsyrs
Specialist Analyst Business Analyst
Product Manager
7 Yearsyrs
Senior Sales Representative Sales Manager
Regional Sales Manager
9 Yearsyrs
Driver Delivery Driver Account Manager
Sales Account Manager
6 Yearsyrs
Business Development Manager Senior Account Manager Account Executive
Sales And Marketing Manager
6 Yearsyrs
Senior Sales Representative Account Executive
Sales Manager
5 Yearsyrs
Territory Manager Account Manager
Senior Account Manager
7 Yearsyrs
Finance Manager General Manager Account Executive
Territory Manager
7 Yearsyrs
District Sales Manager National Account Manager Account Executive
Territory Sales Manager
7 Yearsyrs
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Average Length of Employment
Outside Sales 3.7 years
Residential Sales 3.4 years
Advertising Sales 3.1 years
Service Consultant 3.0 years
Account Executive 2.9 years
Sales Producer 2.8 years
Sales Contractor 2.8 years
Sales Professional 2.8 years
Sales Promoter 2.6 years
Wine Consultant 2.6 years
Sales Team Leader 2.6 years
Sales Specialist 2.5 years
Sales Coordinator 2.5 years
Consultant 2.4 years
Direct Sales Agent 2.3 years
Sales Person 2.2 years
Client Advisor 2.2 years
Beauty Consultant 2.1 years
Sales Clerk 2.0 years
Sales Consultant 2.0 years
Sales Agent 2.0 years
Sales Assistant 2.0 years
Sales Expert 1.9 years
Cellular Sales 1.9 years
Inside Sales Agent 1.9 years
Phone Sales 1.8 years
Bridal Consultant 1.8 years
Jewelry Consultant 1.7 years
Sales Associate 1.6 years
Fashion Consultant 1.5 years
Tanning Consultant 1.2 years
Sales Trainee 1.0 years
Sales Internship 0.5 years
Top Employers Before
Cashier 5.9%
Manager 4.9%
Internship 3.6%
Server 2.9%
Owner 2.3%
Supervisor 2.0%
Top Employers After
Manager 4.5%
Owner 3.4%
Consultant 2.8%
Cashier 2.6%
Server 2.6%

Sales Consultant Demographics

Gender

Male

60.5%

Female

37.6%

Unknown

1.8%
Ethnicity

White

79.0%

Hispanic or Latino

11.9%

Asian

6.7%

Unknown

1.8%

Black or African American

0.6%
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Languages Spoken

Spanish

60.4%

French

9.1%

Portuguese

3.2%

German

3.2%

Arabic

3.2%

Italian

2.7%

Russian

2.6%

Chinese

2.5%

Mandarin

2.0%

Japanese

1.5%

Korean

1.5%

Vietnamese

1.4%

Hindi

1.3%

Cantonese

1.1%

Carrier

0.9%

Urdu

0.9%

Polish

0.8%

Greek

0.8%

Tagalog

0.6%

Dutch

0.5%
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Sales Consultant Education

Schools

University of Phoenix

21.6%

Liberty University

6.0%

Michigan State University

5.1%

Florida State University

5.1%

Strayer University

4.5%

Southern New Hampshire University

4.3%

West Virginia University

4.2%

Northern Virginia Community College

4.2%

University of Central Florida

4.1%

Ashford University

4.0%

Pennsylvania State University

4.0%

Ball State University

3.9%

Arizona State University

3.8%

University of North Texas

3.7%

University of Houston

3.6%

Kaplan University

3.6%

Ohio State University

3.6%

Texas State University

3.6%

University of Arizona

3.6%

University of Alabama

3.4%
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Majors

Business

34.7%

Marketing

8.4%

Communication

6.6%

Psychology

5.4%

Management

4.9%

Criminal Justice

4.8%

Finance

3.7%

Accounting

3.5%

General Studies

3.3%

Computer Science

2.8%

Political Science

2.8%

Education

2.8%

Liberal Arts

2.5%

Kinesiology

2.4%

Nursing

2.1%

English

2.0%

Biology

1.9%

Health Care Administration

1.9%

Graphic Design

1.8%

Information Technology

1.8%
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Degrees

Bachelors

44.6%

Other

28.7%

Associate

11.0%

Masters

9.8%

Certificate

3.4%

Diploma

1.1%

Doctorate

0.7%

License

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Sales Consultant Salaries

Job Title Company Location Start Date Salary
Sales Consultant Google Inc. New York, NY May 19, 2015 $185,333
Sales Consultant Google Inc. New York, NY Jul 15, 2015 $185,333
Sales Consultant, EDS Hp Enterprise Services, LLC Palo Alto, CA Mar 14, 2016 $159,370 -
$206,959
Sales Consultant Google Inc. New York, NY Jan 08, 2015 $148,400
Sales Consultant Oracle America, Inc. CA Feb 10, 2015 $145,933 -
$173,047
Sales Consultant IV Turn, Inc. San Francisco, CA Jul 15, 2016 $145,746 -
$178,090
Sales Consultant Google Inc. Chicago, IL Feb 29, 2016 $142,000
Master Principal Sales Consultant Oracle Financial Services Software, Inc. Waxhaw, NC Mar 15, 2016 $141,835 -
$173,047
Sales Consultant Oracle America, Inc. CA Dec 08, 2016 $138,008 -
$154,592
Master Principal Sales Consultant Oracle America, Inc. Reston, VA Feb 22, 2016 $135,637 -
$173,048
Principal Sales Consultant Oracle America, Inc. Belmont, CA Jan 06, 2016 $134,636 -
$154,592
Master Principal Sales Consultant Oracle America, Inc. Reston, VA Aug 17, 2015 $134,181 -
$173,048
Master Principal Sales Consultant Oracle America, Inc. Reston, VA Jun 15, 2015 $134,181 -
$173,048
Principal Sales Consultant Oracle America, Inc. CA Aug 20, 2016 $133,980 -
$154,592
Principal Sales Consultant Oracle America, Inc. Irvine, CA Aug 26, 2015 $128,073 -
$154,592
Sales Consultant Oracle America, Inc. Irvine, CA Jul 07, 2016 $128,073 -
$154,593
Chief Pre-Sales Consultant Simcorp USA, Inc. New York, NY Sep 01, 2015 $127,920 -
$147,920
Technical Sales Consultant III Landmark Graphics Corporation Houston, TX Nov 19, 2015 $127,504
Principal Sales Consultant Oracle America, Inc. Cambridge, MA Aug 17, 2015 $127,192 -
$154,592
Principal Sales Consultant Oracle America, Inc. Irving, TX Aug 09, 2016 $126,591 -
$154,592
Sales Consultant Oracle America, Inc. Itasca, IL Aug 17, 2016 $126,547 -
$136,853
Principal Sales Consultant Oracle America, Inc. Chicago, IL Aug 09, 2016 $126,547 -
$154,592
Sales Consultant Oracle America, Inc. CA Sep 03, 2016 $114,634 -
$136,852
Sales Consultant Oracle America, Inc. CA Nov 01, 2016 $114,634 -
$136,853
Sales Consultant Pegasystems Inc. Cambridge, MA Sep 01, 2015 $113,838 -
$130,000
Sales Consultant (Principal Sales Consultant) Oracle America, Inc. CA Jul 15, 2016 $111,988 -
$154,592
Sales Consultant Oracle America, Inc. CA Mar 08, 2016 $110,989 -
$136,853
Sales Consultant Oracle America, Inc. CA Aug 22, 2016 $110,989 -
$136,852
Technical Sales Consultant III Landmark Graphics Corporation Houston, TX Sep 05, 2015 $110,941
Nutrition Sales Consultant Standard Nutrition Services, LLC Great Falls, MT Jul 19, 2016 $110,000

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Top Skills for A Sales Consultant

ProductKnowledgeCustomerServiceSkillsSalesRepresentativesTerritoryEnsureCustomerSatisfactionCarSalesInternetConsultantsSalesQuotasMonthlySalesGoalsCustomerBaseCustomerRelationsSalesProcessNewCustomersPotentialCustomersNewSalesPhoneCallsNewAccountsCRMCommunicationSkills

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Top Sales Consultant Skills

  1. Product Knowledge
  2. Customer Service Skills
  3. Sales Representatives
You can check out examples of real life uses of top skills on resumes here:
  • Use product knowledge to explain features and benefits of products to customers.
  • Home security knowledge of the various security equipment, system design recommendations, soft selling skills and customer service skills.
  • Manage and develop Territory Sales Representatives.
  • Managed a territory of over 180 targeted customers located in clinics and hospitals using territory analysis techniques.
  • Handled problematic work orders and discussed them with technicians and supervisors to ensure customer satisfaction.

Top Sales Consultant Employers

Sales Consultant Videos

Automotive Sales Consultant, Career Video from drkit.org

CarMax Sales Consultant: Income Potential

Phones 4u Sales Consultant - A Day In The Life

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