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Sales consultant skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Jonathan Byers,

Kaustav Misra Ph.D.

One of the most important hard skills a sales consultant can possess is strong knowledge of the sales process, including implementing sales goals and attracting new customers. These skills are necessary because they form the foundation of sales environments. It's also important for sales consultants to have the hard skill of great product knowledge in order to make strong recommendations.

When it comes to soft skills, sales consultants should have strong communication skills above all else. Sales consultants need to be great at leading teams and managing customer relationships, so advanced customer service skills are a big plus.

Below we've compiled a list of the most critical sales consultant skills. We ranked the top skills for sales consultants based on the percentage of resumes they appeared on. For example, 12.7% of sales consultant resumes contained sales process as a skill. Continue reading to find out what skills a sales consultant needs to be successful in the workplace.

15 sales consultant skills for your resume and career

1. Sales Process

Here's how sales consultants use sales process:

Developed sophisticated sales process utilizing appropriate methods; dealt with human behavior issues in a variety of businesses.
Guided clients through sales process, customized customer-specific vehicles using factory computer system, worked with aftermarket vendors.

2. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how sales consultants use product knowledge:

Continued product knowledge via monthly online scheduled classes and by studying characteristics, capabilities, features and comparing competitive models frequently.
Support management in maintaining sales and customer satisfaction goals by enhancing product knowledge and performing appropriate customer follow up.

3. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how sales consultants use pos:

Possessed the ability to process information/merchandise through POS register system.
Greet customers, process (POS) transactions for merchandise and bill pay, clean sales floor, office and restroom.

4. Pre Sales

Here's how sales consultants use pre sales:

Managed all aspects of project including pre sales support, implementation, and training.
Provided Pre sales support for more than 200 clients.

5. Work Ethic

Here's how sales consultants use work ethic:

Performed opening and closing responsibilities after receiving trust of management for demonstrating a good work ethic and attention to detail.
Maintained customer satisfaction with a positive attitude, out-going personality and strong work ethic.

6. Cross-Selling

Here's how sales consultants use cross-selling:

Delivered effective sales presentations to individuals and groups while cross-selling additional vehicle products and services.
Serviced broad customer base, attaining sales revenue targets utilizing cross-selling and business development activities.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sales consultants use customer service:

Developed excellent customer service skills by selling merchandise to customers in a high-volume retail environment with increased sales and profitability.
Developed, expanded and maintained existing client relationships with focus on providing superior customer service and support.

8. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how sales consultants use crm:

Utilized CRM systems to effectively manage accounts; leveraged competitor and market intelligence to drive offer posture and capture competitor accounts.
Consulted prospects and sold business grade telephone systems as a Gold Level Certified Toshiba telecommunication systems sales agent utilizing CRM tools.

9. Strong Work Ethic

Here's how sales consultants use strong work ethic:

Maintain strong work ethic and assume many different roles on any given day.

10. Customer Loyalty

Here's how sales consultants use customer loyalty:

Developed positive relationships with clients to ensure customer loyalty and retention while ensuring the highest levels of customer service and satisfaction.
Build strong client relations through effective communications throughout all phases of transaction, strengthening customer loyalty and generating additional business.

11. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how sales consultants use java:

Drive the adoption of Java products on ARM, Intel, and PowerPC based Linux and Windows platforms.
Develop content and train the ISV/OEM sales team on Java in the Building Automation industry.

12. Sales Training

Here's how sales consultants use sales training:

Turned around lagging store operations through implementation of an effective strategic business plan and enhanced sales training.
Facilitated sales training for franchise representatives, developed new sales programs.

13. Azure

Here's how sales consultants use azure:

Crafted go-to-market business development strategies for technology companies transitioning their solutions to the Mi- crosoft Azure platform.
Certified and trained employees on proficiencies on Office 365, Azure, and Dynamics.

14. Marketing Campaigns

Here's how sales consultants use marketing campaigns:

Synthesized information into marketing campaigns that leveraged team capabilities to force collaborative C-suite relationships and structure new B2B business opportunities.
Executed marketing campaigns; also customized branding programs through accumulated knowledge of consumer behaviors and spending habits for business customers.

15. Ongoing Development

Here's how sales consultants use ongoing development:

Mentored new team members, guiding their ongoing development and leading internal product training.
Assist with training and ongoing development of new Sales Consultants and Service Writers.

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What skills help Sales Consultants find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on sales consultant resumes?

Jonathan Byers

Assistant Director, Virginia Polytechnic Institute and State University

- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What sales consultant skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young sales consultants need?

Mollie Rosen

Executive Vice President - Member Engagement & Development, 4A's

In today's world, in some ways, character traits are more important than specific lessons or skills learned. The creative nature of our industry necessitates having people who are insatiably curious, demonstrate a passion for the industry, and have the ability to adapt in a fast-paced, constantly evolving industry. We need people who can embrace change and find opportunities.

What technical skills for a sales consultant stand out to employers?

Daniel Miller Ph.D.

Associate Professor of Religion and Social Thought; Chair, Landmark College

As the American Association of University Professors (AAUP) and other organizations have repeatedly found, students graduating with degrees in the liberal arts (the areas in which I teach and have competence) have the skills and capacities that employers desire (e.g., critical thinking skills, strong verbal and written communication skills, synthetic and analytical thinking skills, etc.). But the technical capacities necessary to communicate and used these skills will be more important than ever. I would anticipate that graduates will have to be comfortable moderating and running meetings on online platforms. They will have to know how to design and share presentations that are well-suited to online and remote platforms. They will have to be able to multi-task in presentations, tracking on-screen discussions as well as simultaneous chat options. Along with all of this, they have to have a greater awareness of creating online and virtual content that is accessible to all users. I would think that graduates who can communicate these skills to employers will be far better situated than those who cannot.

What soft skills should all sales consultants possess?

John Cicala Ph.D.

Associate Professor of Digital Marketing, University of North Alabama

The ability to write for reading and not to write as if they are simply transcribing an internal conversation with the paper or whatever media is being used to communicate. They should also possess the ability to interact and to converse with others in person and to actively listen.

Do you want to know more?

List of sales consultant skills to add to your resume

The most important skills for a sales consultant resume and required skills for a sales consultant to have include:

Sales Process
Product Knowledge
POS
Pre Sales
Work Ethic
Cross-Selling
Customer Service
CRM
Strong Work Ethic
Customer Loyalty
Java
Sales Training
Azure
Marketing Campaigns
Ongoing Development
Excellent Interpersonal

Sales Strategies
Business Development
Virtualization
Lead Generation
Cloud Computing
Client Relationships
Sales Presentations
Sales Targets
Prince
Repeat Business
Sales Quota
Test Drive
Product Demonstrations
Customer Complaints
Customer Relations
Develop Rapport

Customer Satisfaction
Sales Objectives
Trade Shows
Sales Floor
Car Sales
Gross Profit
Oracle Cloud
Sales
Develop Strong Relationships
Medical Sales
Sales Techniques
Cold Calls
Anti-Money Laundering
Customer Payments
Exceptional Guest

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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