Top Sales Consultant Skills

Below we've compiled a list of the most important skills for a Sales Consultant. We ranked the top skills based on the percentage of Sales Consultant resumes they appeared on. For example, 20.8% of Sales Consultant resumes contained Customer Service as a skill. Let's find out what skills a Sales Consultant actually needs in order to be successful in the workplace.

The six most common skills found on Sales Consultant resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Sales Consultant jobs:
  • Developed excellent customer service skills by selling merchandise to customers in a high-volume retail environment with increased sales and profitability.
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
  • Awarded bonus for successfully integrating and centralizing Carolina Region Inside Sales, Customer Service and Dispatch departments.
  • Developed, expanded and maintained existing client relationships with focus on providing superior customer service and support.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience
  • Partnered effectively with other selling and sales support associates and personnel to achieve superior customer service.
  • Recognized for extending outstanding customer service to individuals while working in a fully commissioned sales environment.
  • Provide exemplary customer service through frequent face-to-face visits, telephonic, and electronic contact.
  • Administered floor sales and coordinated operations concerning customer service techniques for fellow sales consultants.
  • Provided excellent customer service through advanced communication, active listening skills and proficient negotiation.
  • Received letters and verbal feedback from customers expressing appreciation for outstanding customer service.
  • Provided customer service and sales support in a highly competitive commission based atmosphere.
  • Provided knowledgeable and courteous customer service while comparing and contrasting competitive models.
  • Store Receptionist, appointment scheduler, inventory coordinator & customer service specialist.
  • Focused on providing customers with product information and high level customer service.
  • Processed customer bill payments effectively and answered basic questions regarding customer service.
  • Assisted customers with their wireless solution needs while providing excellent customer service.
  • Emphasized on excellent customer service and provided customers a professional experience.
  • Provided excellent customer service, answered inquiries and resolved customer concerns.
  • Implemented efficiency and cost-saving initiatives to improve the customer service process.

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2. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales Consultant jobs:
  • Continued product knowledge via monthly online scheduled classes and by studying characteristics, capabilities, features and comparing competitive models frequently.
  • Support management in maintaining sales and customer satisfaction goals by enhancing product knowledge and performing appropriate customer follow up.
  • Develop profitable relationships with existing and prospective consumers, and provide exceptional customer support through extensive product knowledge.
  • Navigated customers towards the appropriate spa for their needs using product knowledge and developing customer relationships.
  • Position required excellent verbal skills, extensive product knowledge, and developing and maintaining customer relationships.
  • Develop territory growth through strategic business planning, targeted sales efforts and exceptional product knowledge.
  • Provide professional customer service and technical product knowledge to current customers and prospected clients.
  • Increased product knowledge among sales associates and involve senior management in product knowledge initiatives.
  • Increase product knowledge by daily reading company and manufacturer product specifications and selling points.
  • Accumulated and applied the appropriate product knowledge and expertise through continuous learning and self-development.
  • Maintained detailed sales product knowledge, including competitive information to better assist the customer.
  • Manage objections with product knowledge & expertise Maintain customer presence to secure company profitability.
  • Obtain significant and specific product knowledge pertaining to interior and exterior home remodeling projects.
  • Developed business and maximized sales through customer service, product knowledge presentation.
  • Practiced good product knowledge while establishing and maintaining excellent customer relationships.
  • Obtained extensive product knowledge in the residential and wholesale electrical industries.
  • Developed excellent product knowledge with strong marketing and product presentation skills.
  • Demonstrated superior customer service by supplying educated product knowledge to customers.
  • Supported client/vendor management with sales expertise and extensive product knowledge.
  • Provided exceptional customer service and product knowledge to potential buyers.

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3. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Consultant jobs:
  • Worked closely with member of a sales team Consistently exceeded sales goals including customer satisfaction and productivity
  • Succeeded implementing strategic marketing techniques to exceed target profit and regional sales goals.
  • Surpassed sales goals by effectively identifying customer needs, yielding increased customer satisfaction.
  • Keep up to date with new leather techniques* always exceed sales goals * production knowledge on how the bags are made.
  • Achieve and exceed Sales goals each month through various techniques such as cold calling, personal networking, and email communication.
  • Received Northeast Sales Division Achievement Award for 2006-2010 for reaching over 100% of annual sales goals for each year.
  • Drive and meet daily, as well as monthly sales goals individually and within a sales team for the company.
  • Exceeded daily sales goals of $1,500 by recommending products and services based on the customer's needs and interests.
  • Remained neck and neck at first place for sales goals throughout the year out of a team of 10+ associates.
  • Hired to develop new market opportunities, exceeding sales goals in medium to large accounts for this IT staffing company.
  • Exceeded team sales goals by 62% in a 3 month period, generating over $60,000 in revenue.
  • Manage on line media Accomplishments Having never sold cars before, I have exceeded sales goals set by management.
  • Recognized as the top producer within district, consistently maintaining an average of 200% to monthly sales goals.
  • Implemented and maintained a balance of organizational, management and technical skills in order to meet sales goals.
  • Worked well with management, as a team player, to establish and meet overall store sales goals.
  • Performed well under the pressure of monthly and yearly individual sales goals, frequently achieving Top Salesman status.
  • Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals.
  • Contributed to AT&T's strategic development by regularly exceeding sales goals by 35% or more.
  • Results-oriented automotive Sales Consultant with the drive to exceed sales goals and generate strong revenue for the business.
  • Sell and motivate customers to purchase mobile devices, accessories and services offered, always surpassing sales goals.

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4. Sales Representatives

high Demand
Here's how Sales Representatives is used in Sales Consultant jobs:
  • Coordinate with Product Managers to write competitive quotes for customers Established working relationships with sales representatives from 500+ manufactures and distributors.
  • Provide design drawings to sales representatives and to internal organization for Non-Standard product offering approvals, driving new product offerings.
  • Developed personalized marketing materials proven to be successful and were recommended by management to be used by all sales representatives.
  • Coordinated sales distribution by establishing sales territories, quotas and goals and establishing training programs for sales representatives.
  • Supported territory sales representatives and managers with account-winning sales presentations, product training, marketing and territory management.
  • Developed and implemented training and in-service programs for nursing staff and medical product sales representatives.
  • Achieved Gold Level certification from DaimlerChrysler four straight years Coordinated training of all sales representatives
  • Hired as a Technology Consultant to promote dental technology growth with local sales representatives.
  • Collaborated with multiple distributor sales representatives, to extend customer penetration and increase sales.
  • Capitalized on my energetic personality to engage managers, sales representatives, and customers.
  • Trained and mentored newly hired sales representatives for sustained business growth and profitability.
  • Provided sales consulting services to independent sales representatives and Company employed sales professionals.
  • Sustained knowledge of inventory and supplies, liaising with sales representatives and inventory specialists
  • Partnered with other sales representatives to coordinate strategic planning and collaborative thinking.
  • Create objection responses for telesales representatives for booking and selling appointments.
  • Supported Consumer Care sales representatives in promotions and trade marketing initiatives.
  • Improved training of other sales representatives one-on-one in other regional areas.
  • Trained retail sales representatives on data solutions and advanced equipment.
  • Utilized by management to train sales representatives and support personnel.
  • Assisted local Sales Representatives with sales presentations to national accounts.

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5. Car Sales

high Demand
Here's how Car Sales is used in Sales Consultant jobs:
  • New/Used Car Sales/Special Finance Orchestrated/implemented sales promotion, launch and presentation initiatives for dealer new and previously owned automobiles.
  • Verified customers credit for auto sales Maintained average car sales per month Provided customer service
  • Earned role expansion to encompass car sales after exceeding rigorous automobile sales objectives.
  • Developed comprehensive sales strategy to increase used/new car sales.
  • Licensed Car Sales with superior customer service and satisfaction record
  • Worked with customers for the purpose of car sales closing, overcoming car sales objections and performing other car salesman duties.
  • Work with Car Sales Managers to ensure individual and department sales goals are met* Educate potential buyers on all sales promotions.
  • Represented the products and services in order to obtain new customers and to secure existing clients in the car sales business.
  • Worked as a car salesman here for 9 months so I have very good experience with people and answering questions.
  • Set financial plans and contracts for sale, Lead Employee for car sales, top performing customers service sales consultant.
  • Certified car sales expert * Provide excellent customer service * Educate consumers to allow them to make an informed decision.
  • Completed credit applications and input information in the system that would be used to complete the car sales transaction.
  • Cultivated client relationships from start to finish to drive revenue from car sales between $10k and $80k.
  • Facilitate all steps of car sales including vehicle appraisal process, test drives, and submission of finance applications.
  • Averaged 7 - 10 car sales per month in first year, in top ten for great customer reviews.
  • Worked as part of a new car sales team that nearly doubled its year over year numbers in 2016
  • Provided assistance to customers with vehicle selections-Knowing the inventory was a crucial aspect to being a car salesman.
  • Relate objectives and planned activities to the Used Car Sales Manager and analyze and review performance to date.
  • Averaged a total monthly sales of 15 vehicles and was a team leader in Toyota new car sales.
  • Prepared all paper work to be able to close the new or used car sales for the dealer.

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6. Internet

high Demand
Here's how Internet is used in Sales Consultant jobs:
  • Provide Internet Service Provider information to customers and received training in database and MIS concepts to improve productivity.
  • Selected within the national organization to participate in exclusive test group for newly developed internet sales office.
  • Focused on providing truly unique and professional buying experience with a concentration on internet based clientele.
  • Commission retail furniture sales utilizing face-to-face communication skills as well as internet marketing follow up.
  • Contacted leads generated from radio, television and internet advertisements for federal student loan forgiveness.
  • Provide strategic leadership with Internet department sales initiatives and website development.
  • Contacted prospective clients generated from phone/internet leads through Pro Max.com.
  • Coordinated computerized supply order and sent to warehouse via Internet.
  • Developed effective marketing strategies via internet and direct mail.
  • Supported internet customers via e-mail and telephone correspondence.
  • Generated customers from leads and internet sources
  • Conducted extensive research using Internet Explorer.
  • Managed internet inventory and sales.
  • Utilized strong communication skills in identifying needs of customers within showroom floor and internet operations, averaging 15 cars per month.
  • Source new business through a variety of marketing activities: internet leads, direct mail, customer retention and print media.
  • Consult with customers and sell a variety of communications products including phones, tablets, premium television, and Internet products.
  • Consulted consumers and small businesses in capturing the needs of all mobile, internet, cable, and home security needs.
  • Exceeded monthly sales quotas for IP Flex, internet connectivity, VoIP, and AT&T Suite of Management Services.
  • Sell and promote the full range of products with focus on video, high-speed Internet, phone and XFINITY home services.
  • Front line business to obtain U-verse cable TV, satellite TV, wireless internet, wireless phone, and home phone.

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7. New Accounts

high Demand
Here's how New Accounts is used in Sales Consultant jobs:
  • Utilized cloud-based technology and traditional marketing software to lead online demonstrations, establish new accounts, and generate revenue.
  • Performed sales activities for promotional advertising company; responsible for expanding existing business and developing new accounts.
  • Established and developed strong customer relationships that resulted in an increased individual sales volume and new accounts.
  • Penetrated new accounts in target markets by focusing on sphere-of-influence networking and long-term partnership leverage.
  • Develop new accounts and grow existing accounts utilizing advanced selling techniques to obtain desired results.
  • Build positive customer relations and maintain account relationships while seeking and cultivating new accounts.
  • Prospect new accounts within assigned territory while maintaining awareness of total market activity.
  • Traveled extensively recruiting new accounts and servicing existing accounts maintaining excellent client relations.
  • Acquired several new accounts and expanded territory that exceeded company expectations.
  • Executed contractual negotiations with existing business and hunted for new accounts.
  • Closed new accounts and cultivated effective business and client relationships.
  • Implemented marketing strategies to penetrate new accounts, identify potential customers
  • Perform presentations and utilize national agreements to penetrate new accounts.
  • Acquired and negotiated new accounts; successfully maintained existing accounts.
  • Penetrated new accounts and expanded solution sales within existing customers.
  • Developed new customer relationships and opening new accounts for customers.
  • Developed new accounts and increased business at existing accounts.
  • Initiated new accounts through cold-calling and networking initiatives.
  • Maintain existing customer relationships and acquiring new accounts.
  • Negotiated new accounts with consumer and business customers.

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8. Customer Relations

high Demand
Here's how Customer Relations is used in Sales Consultant jobs:
  • Contacted and interviewed customers, assisted in product selection * Completed sales documents and updated customer relationship manager * Conducted product research
  • Delivered excellent customer-service leading to repair of customer relationships, increased trust from decision- makers and product consideration for patient therapies.
  • Developed and maintained customer relationships by ensuring requirements met their budgets and deadlines and understanding their needs and resolving issues.
  • Manage and develop territories utilizing all functions of customer relationship development, market trending/analysis, and expense reporting.
  • Achieved sales growth by maximizing sales opportunities, developing solid customer relationships and providing exceptional customer service.
  • Established database of used car buyers * Consultation of customers' budgetary objectives * Development of customer relations
  • Maintained customer relations with existing customers to ensure a top quality experience and a continued business partnership.
  • Developed a clientele list by building quality customer relationships resulting in increased sales and repeated business.
  • Make regular sales calls to designated accounts to cultivate customer relations and satisfaction with service provided.
  • Gained reputation for turning customer service issues into sales; exemplified high level of employee/customer relations.
  • Designed and sold technology solutions based on customer needs assessment while developing and maintaining customer relationships.
  • Collaborate with territory manager in aggressively maintaining customer relations through continual product education and customer service.
  • Provided prompt and courteous service and exceptional expertise while establishing and maintaining long term customer relationships.
  • Maintained customer relationships in order to assess whether product quality met or exceeded customer expectations.
  • Mastered Customer Relations Management software to publicize opportunities and generate excitement and interest in products.
  • Charged with directing day-to-day territory sales activity, production, and customer relationship management.
  • Fostered an atmosphere of trust and integrity with clients/contacts via attentive customer relationship management.
  • Addressed needs, drafted proposals with pricing and specifications and developed strong customer relationships.
  • Gained expertise in organization, motivation, negotiation, problem solving and customer relations.
  • Developed and maintained positive customer relationships to assist salons in growing their business.

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9. Phone Calls

high Demand
Here's how Phone Calls is used in Sales Consultant jobs:
  • Received all incoming telephone calls for clients regarding appointments and provided information concerning services offered.
  • Maintained twice as many contacts a day with existing customers through meetings, emails and phone calls than other sales associates.
  • Processed credit and check transactions, managed all incoming and outgoing phone calls, follow up with previous and new prospective clients
  • Maintain contact and communication with future, current, and past customers via phone calls, email, and postal mail.
  • Handled routine telephone calls and inquiries, relayed messages and distributed vehicle's to customer on and off the car lots.
  • Skilled at making outbound phone calls to existing customers to ensure priority customer service and thereby increase loyalty and feature revenue.
  • Answered 100+ inbound phone calls daily; responded to customer/client requests and inquiries concerning services and products and reported problem areas.
  • Assist with daily activities, including opening, closing, answering phone calls, and balancing the till and store inventory.
  • Sell new full season tickets, partial season tickets, group tickets, suites -- Make 100-120 outbound phone calls daily.
  • Continue to build the rapport with customer and make follow-up phone calls to make sure customer is happy with purchase.
  • Work to achieve my monthly sales goal by outside prospecting, setting appointments from incoming/outgoing phone calls, lot traffic.
  • Welcome, and greet customers, answering and responding to telephone calls, setting up and confirming appointments with customers.
  • Marketed UniFirst uniforms and facility services to potential clients via presentations, meetings, phone calls, and territory management.
  • Fostered and maintained client relationships by planning, conducting telephone calls and in-person visits with client representatives and decision makers.
  • Convert leads to sales utilizing great communication, building rapport and common grounding with customer and following up phone calls.
  • Attended numerous training sessions, Consulted with customers about product, Handled all necessary financing paperwork, Made follow-up phone calls
  • Maintain customer contact long after the purchase via email, phone calls, or promotional mailers to re-generate customer satisfaction.
  • Make follow up phone calls with previous customers, also call customers and make appointments to sell a vehicle.
  • Managed phone calls for customers inquiring about products and resolving customer product issues in a timely and professional manner.
  • Answered Phone calls, negotiated on the price of the product, prepared documentation and delivered vehicles to clients.

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10. Customer Base

high Demand
Here's how Customer Base is used in Sales Consultant jobs:
  • Spearheaded business development efforts, which resulted in optimized revenue levels and expanded customer base.
  • Establish strong relationships with customer base by providing reports of timely debt collection recovery.
  • Worked directly with Distributors to educate and train Customer base on product availability.
  • Developed relationships with business owners to generate referrals from their customer base.
  • Developed new customer base through cold calling, telemarketing and in-salon presentations.
  • Developed personal business and constant customer base through referral and community relationships.
  • Expanded and maintained customer base/customer support throughout Montgomery and Greene counties.
  • Developed existing relationships with local key accounts, existing customer base.
  • Generate new customer base while explaining product benefits and application.
  • Provided Superior customer service to encourage a satisfied customer base.
  • Maintained customer base through cold-calling and other continual marketing efforts.
  • Diversify customer base by researching and exploiting new market opportunities.
  • Utilized existing relationships and networking to build customer base.
  • Participated in outbound calling programs to existing customer base.
  • Expanded customer base and upgraded existing commercial accounts.
  • Maintain business relationships with growing customer base.
  • Built/established new customer base and grew strong relationships
  • Received unsolicited written commendation from customer base.
  • Developed customer base through unconventional means.
  • Submitted reports on customer based activities.

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11. New Clients

high Demand
Here's how New Clients is used in Sales Consultant jobs:
  • Provided exemplary service to enhance long-term relationships with current clients and actively identified and secured new clients.
  • Support business objectives by registering new clients and conducting business meetings and performing presentations.
  • Facilitated the new client process by effectively communicating the information gathered from new clients.
  • Utilized superior communication skills to generate new clients through telephone and in person communication.
  • Developed and maintained strong relationships with new clients in a competitive technology market.
  • Networked with personal and professional contacts to identify new clients as potential sellers/buyers.
  • Skilled at direct-sourcing and prospecting of new clients in a consultative business-to-business environment.
  • Delivered excellent customer service to maintain relationships with existing and new clients.
  • Provided new clients with technical information on custom software development.
  • Indoctrinate new clients to establish lasting business relationships.
  • Solicited new clients through existing customer relationships.
  • Set up and established new clients by: Devising a technique for introducing the sales concept and the product to customers.
  • Acquired new business via cold calling, prospecting, trade shows and networking which led to adding on 30-40 new clients.
  • Leverage entrepreneurial spirit and experience to acquire new clients in markets outside of company's traditional space of concerts and television.
  • Learned and applied a systematic sales approach to reach new clients and provided customer service to ensure current clients were satisfied.
  • Established relationship with new clients while investigating, presenting, demonstrating, and closing the customer on a value built price.
  • Tasked with maintaining, and growing my client list through utilizing current clients as well as bringing in new clients.
  • Show new clients a tour of the salon as well as help pick out tanning membership/lotions that fit their needs.
  • Rallied new clients at local businesses and events during personal time by wearing name tag and always handing out business cards
  • Managed and implemented company-wide project across account base of 600 while also negotiating and continually seeking partnerships with new clients.

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12. Sales Process

high Demand
Here's how Sales Process is used in Sales Consultant jobs:
  • Developed sophisticated sales process utilizing appropriate methods; dealt with human behavior issues in a variety of businesses.
  • Guided clients through sales process, customized customer-specific vehicles using factory computer system, worked with aftermarket vendors.
  • Manage sales process prepare new customer documents while improving existing customer relationships and maintaining consistent follow-up with prospects
  • Train representatives to implement a comprehensive consultative sales process to and increase industry expertise.
  • Executed sales process from initial customer contact through negotiation, and customer delivery.
  • Developed comprehensive sales platform for company and sales process for existing sales initiatives.
  • Consulted with management on projects involving client feedback and facilitated evolving sales processes.
  • Perform ClearChoice rainmaking sales process to maximize customer acquisition.
  • Assist customers with furniture selections and sales process customer orders
  • Initiated and completed automobile financing and sales processes.
  • Coordinated sales processes and customer follow-up.
  • Ensured customer satisfaction throughout the sales process
  • Followed specific procedures on sales processes
  • Execute all aspects of the inbound sales process from prospecting potential clients, negotiating contracts, closing and upgrading of services.
  • Executed the sales process to cultivate and manage long-term relationships and seeking out, to qualify and closed new sales opportunities.
  • Followed the sales process starting with the meet & greet with customers, ending with closing the deal & vehicle delivery.
  • Trained newly hired sales consultants to company's sales process as a senior consultant commuting and traveling to other store locations.
  • Worked with customers through each and every step of the sales process to include face-to-face, over email, and phone.
  • Negotiate price, terms & conditions while escorting customer throughout the sales process and completing required finance application and dealership paperwork.
  • Facilitated the closing of the deal by diagnosing needs, showing vehicles, and addressing customer concerns throughout the sales process.

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13. Client Relationships

high Demand
Here's how Client Relationships is used in Sales Consultant jobs:
  • Developed and identified marketplace opportunities, designed proposals, negotiated and managed contract processes, and built and maintained client relationships.
  • Exemplify strong client relationships building skills by anticipating needs, educating and exceeding service expectations and following through on commitments.
  • Cultivate channel-based relationships within the industry to identify opportunity, initiate client relationships, and bid for new business.
  • Developed strong client relationships by surpassing their expectations, increased sales growth & profitability through market & competitive analysis.
  • Developed sales territory and built strong client relationships within a highly competitive environment through networking and prospecting.
  • Developed new client relationships and leveraged existing client relationships to build and manage a sustained pipeline of opportunities
  • Developed new territory through quick assimilation of product knowledge, targeted salon accounts and client relationships.
  • Developed highly empathetic client relationships and expressed appreciation and invited customers to return to the store.
  • Initiated and maintained client relationships through precise marketing and sales tactics fueled by expected company productivity.
  • Presented company's hair restoration treatment program to prospective patients and maintained existing client relationships.
  • Maintained a consistent high level of customer service by creating and developing excellent client relationships.
  • Provided necessary service to affluent/prestigious Customers, developing Client relationships, creating memorable shopping experiences.
  • Establish and nurture strong client relationships resulting in increased opportunities through positive business referrals.
  • Generated new client relationships through referrals and creating strategic alliances with local professionals.
  • Cultivated, acquired, and maintained client relationships at management and executive levels.
  • Developed company-to-client relationships for support and cooperate with multiple trades to complete projects.
  • Created and maintained client relationships and worked cooperatively in a very competitive environment.
  • Maintained long term client relationships to further maximize customer satisfaction and potential revenue.
  • Generated high-volume sales for the department by developing and maintaining client relationships.
  • Developed and maintained client relationships with exceptional record keeping for easy access.

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14. Potential Customers

high Demand
Here's how Potential Customers is used in Sales Consultant jobs:
  • Present my company to established customers and potential customers by giving educational presentations by phone and in-person to key decision-makers.
  • Researched and identified potential customers in an established territory for products or services using multiple databases to build client profiles.
  • Canvassed assigned and approved territory gaining potential customers closing new acquisition sales: met and/or exceed sales goals consistently.
  • Advised potential customers in their technology related purchasing decisions by informing them about particular products & providing live demonstrations.
  • Maximized sales by consistently prospecting, utilizing various follow up strategies, and establishing relationships with potential customers.
  • Called on a variety businesses, academic and hospital facilities including significant cold calling for potential customers.
  • Matched potential customers with proper product lines and ensured customer satisfaction while building referral resources.
  • Provide and show technical information about janitorial equipment, and services to potential customers.
  • Provided potential customers with cost analysis demonstrating value of initiating using credit card processing.
  • Demonstrate and describe features and benefits of Chevrolet automobile product line to potential customers.
  • Generated, maintained, and developed business relationships with existing and potential customers.
  • Direct contact with incoming potential customers, including personalized information and financial advisement.
  • Utilize computer to process credit applications, enter information to prospect potential customers.
  • Prepare proposals and coordinate demos for potential customers to differentiate AOT/Xerox from competitors.
  • Inform current and potential customers of our advanced technology and superior customer service.
  • Gained in-depth knowledge of Chrysler vehicles demonstrated to existing and potential customers.
  • Communicated a comprehensive, detailed presentation of various vehicles to potential customers.
  • Used social media technologies to promote sales/advertising campaigns and attract potential customers
  • Maintained database of potential customers and buying habits of existing customers.
  • Qualify potential customers by fact finding and gathering financial information.

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15. CRM

average Demand
Here's how CRM is used in Sales Consultant jobs:
  • Utilized CRM systems to effectively manage accounts; leveraged competitor and market intelligence to drive offer posture and capture competitor accounts.
  • Consulted prospects and sold business grade telephone systems as a Gold Level Certified Toshiba telecommunication systems sales agent utilizing CRM tools.
  • Created personal CRM database with automation for all marketing/follow up activities and materials.
  • Maintained a detailed customer database within CRM (Customer Relationship Management) system.
  • Utilized extensive CRM skills in acquiring new customers and enhancing existing customer retention.
  • Implemented CRM for more cohesive organization of Sales Department and customer management.
  • Maintained Customer Relationship Management (CRM) information in database software accurately.
  • Prospect potential consumers by retail introductions, CRM and telecommunications.
  • Mastered inventory management software and two separate CRM systems.
  • Served as the functional and technical expert for new IMS and CRM clients to identify, develop and design custom platforms.
  • Utilized the company CRM to manage and monitor customer relationships including close ratios, customer contacts, sales follow-up, etc.
  • Managed accounts and follow up through a CRM system, email, phone calls to generate and close new sales leads.
  • Managed a team of six account executives, implemented the company's CRM, designed the digital presentation, and e-contracts.
  • Encourage repeat and referral business as well as customer satisfaction by utilizing our Client Relation Management (CRM) tool.
  • Prospect new business opportunities, cultivating strong relationships with clients and documenting all information in CRM (ACT!).
  • Execute the administrative process which includes paperwork flow, physician contacts, payment processing, and record documentation in CRM.
  • Initiated sales tracking system that is comparable to the CRM software being used in many sales and commission based jobs.
  • Project manager utilizing internal CRM software for all implementation of voice and data storage units for our large businesses.
  • Job duty includes, maintain my goals in the CRM, handling the buying of new /used truck process.
  • Managed a sales pipeline and monthly sales forecast as well as activity tracking with Emory Enterprise proprietary CRM application.

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16. Sales Floor

average Demand
Here's how Sales Floor is used in Sales Consultant jobs:
  • Assisted in the development of creative and innovative sales floor marketing plan to enhance product visibility and facilitate product location activity.
  • Managed sales floor Setup customer deliveries Provided first-class customer service Assisted in the maintenance of customer records
  • Participated in development of departmental procedures professional on the sales floor.
  • Maintained inventory integrity and cleanliness on sales floor.
  • Provided quality customer service to customers by being their first point of contact on the sales floor and assisting with questions.
  • Widened my knowledge to include the selling of all sales floor items, as well as becoming trained in computer repairs.
  • Help keep sales floor stocked, notify merchandise assistance teams when inventory corrections or out of stocks need to be done.
  • Manage cash flow on the sales floor by doing daily pulls and deposits to ensure float never has below 100 dollars.
  • Monitored and maintained the sales floor for the department, including inventory control, corrects ticketing and accuracy of promotional signing/merchandise.
  • Utilize the appropriate communication tools to request assistance within the sales floor and to coordinate customer engagement throughout the store.
  • Performed customer service and sales duties selling tools and paint; maintained clean, neat, and well stocked sales floor
  • Receive and process inventory shipments by processing them into the management system and putting them out onto the sales floor.
  • Assist customers with item selection, monitor inventory, merchandise the sales floor according to current promotions and company standards.
  • Handle traffic on the sales floor along with normal daily duties; opening and closing, counting, etc.
  • Trained new sales associates and other new employees, preparing them for the sales floor and interactions with customers.
  • Job duties included sales, customer service, cash management, installation coordination and troubleshooting, and sales floor maintenance
  • Developed a sales packet for new sales consultants to aid in their transition from training to the sales floor.
  • Utilized computers on the sales floor to check stock availability, check pricing, and to finalize sales transactions.
  • Greeted customers on sales floor and ascertained merchandise based on customer's wants, needs, and desires.
  • Direct services inquiries and complaints off the sales floor and to the correct department or to correct personnel.

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17. Prospective Customers

average Demand
Here's how Prospective Customers is used in Sales Consultant jobs:
  • Marketed telecommunication products -Made sales calls to reach current and prospective customers -Educated customers on telecommunication products through detailed explanations and demonstrations
  • Capitalized on industry expertise in promoting products to prospective customers including products features and functionality; thus generating new sales opportunities.
  • Generate leads and cultivate productive business relationships with prospective customers, as well as preparing service agreements and activating accounts.
  • Create a compelling value case for AmericanChurch solutions by creating and delivering product-specific presentations to current and prospective customers.
  • Work with prospective customers, gathering financial metrics to produce and deliver business justification to management for budgetary approval.
  • Conduct professional consultative sales presentations and proposals to prospective customers, identify customer needs and provide expert recommendations.
  • Worked with project managers and engineering to provide specifications, performance, cost analysis data to prospective customers.
  • Identify prospective customers by following leads from current customers, referrals, and door-to-door solicitation in assigned territories.
  • Communicated effectively with prospective customers; recommended suitable vehicles for purchased based on customer needs and feedback.
  • Maximized sales by regularly connecting with well established clients as well as building relationships with prospective customers.
  • Provided consulting service to prospective customers, explored and identified customer needs, and introduced course offerings.
  • Develop strong relationships with key stakeholders in current and prospective customers, including plant or facility executives.
  • Developed strong product based knowledge and leveraged sales and growth opportunities with existing and prospective customers.
  • Developed a frequent and familiar personal profile of customers that attracted the interest of prospective customers.
  • Contacted prospective customers through company-generated leads; generated new business through different types of self-generated leads.
  • Generated leads by engaging personal dialogue with homeowners and compiling database of prospective customers and community.
  • Developed and maintained current client relationships and cold called prospective customers on a consistent basis.
  • Licensed property and casualty insurance agent taking inbound calls and providing quotes for prospective customers.
  • Identified prospective customers using lead generating methods, advanced psychology, and careful observation.
  • Contacted regular and prospective customers to explain product features solicit orders and acquire referrals.

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18. New Product Development

average Demand
Here's how New Product Development is used in Sales Consultant jobs:
  • Remain abreast of new product development and industry facts, reactivation of accounts that were dormant and improvement of sales techniques.
  • Implemented value principles into the new product development process to assure customer value was recognized throughout entire stage gate process.
  • Led new product development effort for the last remaining umbrella factory on the West Coast.
  • Complete weekly training modules to stay current with new product development and trending price plans.
  • Optimized sell through rates as contributor to new product development and product line re-structuring.
  • Attended food conferences to review new product development, sales goals and profitability.
  • Support new product development for services across Consumer and mass Business segments.
  • Contributed as a member of the new product development council.
  • Ensured keeping up with new product development and features.
  • Contributed to new product development of key accounts.
  • Identified major markets for new product development.

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19. Verizon

average Demand
Here's how Verizon is used in Sales Consultant jobs:
  • Focused on providing exemplary service, customer retention and contributing to Verizon's reputation as an industry leader.
  • Assisted customers in making decisions towards purchase of mobile devices and other related services provided by Verizon Wireless.
  • Utilized effective selling skills and product knowledge to persuade targeted technological professionals to offer Verizon promoted products.
  • Leverage Verizon product and service knowledge and expertise to analyze customer needs and present value-added solutions.
  • Responded to requests from customers for Verizon broadband, entertainment and telecommunications products and services.
  • Developed dynamic training modules, engaging educational opportunities and ongoing classes for Verizon employees.
  • Utilize external and internal relationships to enhance the customer experience with Verizon Wireless.
  • Demonstrated proficiency in computer skills, including Microsoft Office and Verizon corporate software.
  • Identify telecommunication service gaps and promote Verizon's full range of enhancements.
  • Provided excellent customer service by helping customers with their Verizon Wireless needs.
  • Processed and transferred devices/products to support 4G Verizon stores in California.
  • Provided exceptional customer service to individuals visiting the Verizon Wireless store.
  • Transition customer service calls into Sales for Verizon Residential Products.
  • Learned how to effectively educate customers on different Verizon products.
  • Selected advantageously to advocate Verizon s best practices and methodologies.
  • Perform analysis of Verizon services for business and corporate customers.
  • Provide exceptional customer service and support for Verizon Wireless customers.
  • Activate multiple business and personal accounts for Verizon Wireless.
  • Represent Verizon Wireless in appearance, attitude and professionalism.
  • Visit outside businesses to offer Verizon Wireless Services.

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20. Sales Training

average Demand
Here's how Sales Training is used in Sales Consultant jobs:
  • Turned around lagging store operations through implementation of an effective strategic business plan and enhanced sales training.
  • Specialized in optimizing sales efforts by introducing sales training and territory management.
  • Facilitated sales training for franchise representatives, developed new sales programs.
  • Completed auto sales training and gained advanced knowledge of automotive technology.
  • Provided expertise sales training to residential and commercial roofing companies.
  • Conducted regular sales training conference calls with nationwide emerging leaders.
  • Developed and implemented an advanced on-board sales training process.
  • Received continuous and comprehensive sales training in core techniques/protocols.
  • Completed sales training programs offered by automotive manufacturers.
  • Completed my certification for Wines Sales Training
  • Developed Sales Training and materials and delivered training to the first class of Field Sales to begin selling Learner Profile technology.
  • Created sales training materials and modified pitch to incorporate more innovative methods that are currently still in use for new consultants.
  • Job requirements included extensive knowledge in gemology, sales training, as well as, customer service and public relations.
  • Collaborate with Regional Director & VP of Business Development and Strategic Growth to oversee daily operations and sales training.
  • Developed and implemented sales training for add-on sales resulting in store ranking #1 in region for these sales.
  • Provided valuable sales input to corporate management team, resulting in production of sales manuals and sales training media.
  • Attended regional product launches, internal sales training and marketing seminars; presented business plans for personal growth.
  • Recruited and trained 15+ new sales consultants and was selected to present sales training seminars at company functions.
  • Provided sales consultation and also assisted with productivity, sales, sales training as well as quality control.
  • Completed formal sales training to learn techniques to better serve the customers, and increase sales profit.

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21. Business Development

average Demand
Here's how Business Development is used in Sales Consultant jobs:
  • Provided personal handwritten correspondence to Customers in order to nurture and foster relationships and create new business development for the company.
  • Secured new business accounts by visiting new and existing accounts Focused on new business development with an emphasis on customer satisfaction.
  • Consulted with business owners and professionals to increase work/life balance and increase business efficiency, handled business development and account management.
  • Motivated and focused - Maintained high standards of quality and productivity to ensure ongoing business development and professional growth of staff.
  • Position: Sales Consultant Responsible for account management and new business development by utilizing company resources to provide value added services.
  • Shared work experience and proven methods with downstream consultants in order to improve annual sales numbers and identify business development opportunities.
  • Hired to energize initiatives in new business development, competitive market analysis, and relationship management for new home builder.
  • Focus on new business development by cold calling potential clients and aggressively selling electronic payment processing solutions within sales territory.
  • Developed relationships with institutions on a large scale by providing excellent service while expanding product market and new business development.
  • Administered business development functions including territory expansion, contract and salary negotiations, and credentialing processes within an 8-state territory.
  • Skilled in strategic selling to existing customers penetrating further into account and driving targeted cold calling into new business development.
  • Planned and implemented sales and new business development initiatives that promoted customer satisfaction/retention and drove achievement of car sales.
  • Collaborated w/ prospective clients to prepare effective product marketing strategies and personally designed floor plans to drive business development.
  • Identified and associated with industry networks and local territory associations, including Chamber of Commerce and Business Development Clubs.
  • Oversee all aspects of personal sales and business development functions, including customer relationship development and contract negotiations.
  • Generated repeat sales and referrals through regular follow-up, sales/business development, relationship building, and customer care.
  • Liaised with internal departments and senior management to develop business development programs to attract multiple market segments.
  • Researched, identified, and secured new business development opportunities and revenue streams by establishing strategic partnerships.
  • Planned and executed numerous business development events on behalf of manufacturers and clients significantly increasing sales revenue.
  • Create and execute strategies to increase market exposure by leveraging advanced relationship building and business development skills.

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22. Sales Presentations

average Demand
Here's how Sales Presentations is used in Sales Consultant jobs:
  • Prepared sales presentations or proposals to explain product specifications or applications and completed expense reports, sales reports and other paperwork.
  • Customized sales presentations, increased revenue, and strengthened client relationships by maintaining large product knowledge base of numerous manufacturers.
  • Deliver sales presentations to introduce product benefits and advantages, focusing on understanding and meeting individual customer needs.
  • Conducted in-home security evaluations and consultative sales presentations in order to persuade customers to purchase ADT alarm systems.
  • Conducted professional sales presentations at corporations, local businesses and community organizations to generate club membership.
  • Delivered demonstrations and sales presentations on all Fitness and Hardware merchandise to maximize retailing performance.
  • Prepared proposals as well as sales presentations for businesses showing cost comparisons and service comparisons.
  • Delivered effective sales presentations to individuals and groups while cross-selling additional vehicle products and services.
  • Provided detailed product sales presentations of Intrepid Systems Merchandising and Decision Support software solutions.
  • Executed effective online sales presentations to C-level executives regarding CareerBuilder products and services.
  • Demonstrated and educated clients about product features and hosted in-home sales presentations.
  • Delivered sales presentations to city/county government, financial institutions and SMB market.
  • Conducted sales presentations about specific cars that customers showed interest in.
  • Conducted sales presentations to outside broker offices to increase product awareness.
  • Generated and distributed communication to guests for in home sales presentations.
  • Prepared and presented several sales presentations as requested by Sales Manager.
  • Prepared and delivered sales presentations, submitted proposals and secured contracts.
  • Directed sales presentations to promote visibility and introduce new products.
  • Conducted in-home sales presentations and accurately measured and priced jobs.
  • Coordinated follow up and assisted in developing customer-focused sales presentations.

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23. Cold Calls

average Demand
Here's how Cold Calls is used in Sales Consultant jobs:
  • Conducted cold calls and marketed monthly product incentives to current and former Ford/Lincoln/Mercury owners.
  • Solicited business for gourmet pasta manufacturer by consistently exceeding 300 cold calls weekly.
  • Developed business relationships through cold calls.
  • Maintained a minimum cold call quota of 250-300 cold calls per a week to generate leads in order to drive business.
  • Recognized as one of top 3 sales consultants by cultivating opportunities through cold calls and lead development with conscientious follow up.
  • Developed direct-mail and a lead generation programs and made cold calls on targeted companies to establish relationships and secure face-to-face meetings.
  • Maintained a Sales quota by soliciting potential accounts via phone, Cold calls, E-Mail communication and generating all necessary paperwork.
  • Complete cold calls, follow up calls, direct mail, and follow up email on a day to day basis.
  • Leverage sales expertise to generate leads; conduct cold calls, lead networking strategies, and deliver world class service.
  • Conduct cold calls to prospects, set up meetings, create move plan proposals, and oversee entire relocation process.
  • Conducted cold calls to customers for recommendation and installation of water treatment products and services to improve their water quality.
  • Conducted cold calls to generate sales for multiple retail stores within assigned regional territory in addition to managing in-store traffic.
  • Generated sales within call center, completing 200 cold calls weekly to educate prospects on product offerings and promote value.
  • Scheduled personal one-on-one appointments, held presentations and closed sales via cold calls, warm chatter, referrals and recalls.
  • Assisted the Sales Manager with teaching new consultants how to make successful cold calls on the phone and in person.
  • Designed and implemented marketing efforts including expos, social media, company presentations, cold calls, and community events.
  • Performed between 40 to 60 cold calls on a daily average in order to aggressively pursue new client accounts.
  • Generated leads that became clients for future fishing trips primarily by cold calls and leads generated by Web page.
  • Maintain adequate personal call coverage (cold calls) and general communications with prospects to enlarge UniFirst customer base.
  • Generated new sales leads through referrals from clients, cold calls, and establishing business relationships to increase numbers.

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24. Trade Shows

average Demand
Here's how Trade Shows is used in Sales Consultant jobs:
  • Supported business development efforts by providing product demonstrations and presentations to customers during meetings and at trade shows.
  • Planned, implemented and successfully executed industry trade shows, sales conferences and customer educational events.
  • Represented company at regional, national and international trade shows and conferences.
  • Participated in several trade shows supporting customers from assigned territory.
  • Participate in industry trade shows and implementation workshops.
  • Represented company at medical/clinical trade shows.
  • Represented educational products at conference/trade shows.
  • Marketed products at regional trade shows and conducted sales calls in the territory on a quarterly basis to increase sales volume.
  • Gain business from new customers by cold calling on phone, attending industry trade shows, and follow up on call-ins.
  • Attended weekly and monthly sales meetings, trade shows, events, conferences and on-site client visits to increase brand awareness.
  • Advised customers regarding various payment options - Kept informed regarding price changes, incentive programs, campaigns & trade shows.
  • Attend the annual National Trade Shows at which new dealers are acquired, and new products are introduced and displayed.
  • Attended and presented in industry trade shows, exhibitions, seminars and training sessions to promote IBM solutions and services.
  • Promote product awareness via branch office visits, classroom and individual sales training, trade shows and other marketing events.
  • Staffed ticket sales tables during arena events and outside events such as chamber events, trade shows, and luncheons.
  • Attended various community events, Chamber of Commerce functions and provided representation at Trade Shows and Health Care events.
  • Hosted and participated in trade shows to present full McGraw-Hill product line, including all available technology and textbooks.
  • Promoted company by attending trade shows, addressing customer service issues, contributing to company policy on customer service.
  • Heightened the company's visibility across target markets and bolstered brand awareness by representing the company at trade shows.
  • Attended trade shows and sales conferences training emphasized on product features based on analysis of customers' needs.

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25. Repeat Business

average Demand
Here's how Repeat Business is used in Sales Consultant jobs:
  • Presented and complete sales, processed applications, acquire financing and delivered vehicles Maintained customer relationships to encourage repeat business and referrals
  • Carried out informative presentations and implemented training programs to provide adequate product knowledge and generate repeat business with physicians.
  • Maintained After Sales business friendly communication with clients to develop a personalized relationship for repeat business and future references.
  • Maintained professional relationships with key physicians in the community and in area hospitals fostering repeat business and customer loyalty.
  • Assisted with training to more effectively improve customer satisfaction and leverage relationships with the customers to create repeat business.
  • Developed repeat business and referrals as a consequence of providing a successful solution and superior and consistent follow-up.
  • Established and maintained effective relationships with real estate-agent community and current homeowners to create sales and repeat business.
  • Develop and implement marketing strategy in order to increase repeat business and to develop Commercial flooring business.
  • Developed and maintained an effective relationship with the Hispanic Community resulting in repeat business and referrals.
  • Maintained constant customer follow up and retention to insure repeat business and earning referral business.
  • Utilized educational and consultative selling to attain their long term satisfaction and earn repeat business.
  • Maintained repeat business throughout sales territory by establishing excellent working relationships on an ongoing basis.
  • Demonstrated diligent & proactive salesmanship, ensuring repeat business for increased profitability & client satisfaction.
  • Generated revenue and repeat business by expertly solving both technical and non-technical consumer issues.
  • Recognized for providing solutions to meet individual needs leading to repeat business and referrals.
  • Maintained follow-up database system & performed data analyses that encouraged repeat business and referrals.
  • Maintain customer relationships in order to encourage networking, referral and repeat business.
  • Developed loyal customer base which provided repeat business and increased bottom line profitability.
  • Generated referral and repeat business through professionalism and attention to customer's needs.
  • Provided superior customer service to ensure the highest customer satisfaction and repeat business.

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26. Credit Reports

average Demand
Here's how Credit Reports is used in Sales Consultant jobs:
  • Verified identification processed credit application, including running of credit reports.
  • Completed applications and ran credit reports for potential buyers
  • Reviewed credit reports and provided budget counseling.
  • Reviewed & updated business information credit reports.
  • Filled out paperwork necessary for purchasing a car such as credit reports, title applications, and bill of sales.
  • Reviewed applications and pull credit reports on behalf of renters, Prepared and submit rental applications on behalf of renters.
  • Keep track of personal and sometimes confidential information such as credit reports, copies of drivers licenses, etc.
  • Conducted client consultations and client needs assessments, requested and analyzed financial documents, and conducted credit reports.
  • Gather consumer's personal information, verify their income, review credit reports, and complete loan applications.
  • Filled out credit reports, trade appraisal forms, VIN identifications, pay offs and insurance checks.
  • Process applications, pull credit reports, tour homes, visit job sites and communicate with contractors.
  • Pulled credit reports, reviewed applications ready to send to financial institutions for processing of loans.
  • Analyzed credit reports, loan documents, mortgage statements and legal notices for qualifications and recommendations.
  • Pulled and analyzed credit reports and prepared payment plans with variable interest rates and terms.
  • Analyzed credit reports on client's need to purchase or to clean up their credit.
  • Accessed consumer s financial/credit reports, and counseled consumers on finances when purchasing vehicles.
  • Worked closely with clients to get the appropriate loans, inspections and credit reports.
  • Run customer credit reports and work with lenders for customer loan approval.
  • Analyzed credit reports with the potential client and then explained repair product.
  • Pulled customers credit reports using NCC (Nation Credit Center) program.

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27. Market Share

average Demand
Here's how Market Share is used in Sales Consultant jobs:
  • Developed effective sales strategies and analyzed sales reporting and strategic methods to implement ways to increase productivity and market share.
  • Leveraged effective, targeted sales presentation skills to drive revenue generation and increase market share in designated territory.
  • Targeted and increased market share among key neurologists, dermatologists, podiatrists, cardiologists and internal medicine physicians.
  • Increase corporate market share through sales activity Accomplishments: Gained business with larger organizations to increase company revenue
  • Developed and implemented an aggressive business plan to capture significant market share from the standard-of-care therapy.
  • Lead tactical marketing efforts to increase market share and brand awareness complementing international marketing strategies.
  • Focus on customer satisfaction with success in exceeding expectations resulting in increased market share.
  • Initiated collaborative alliances with developers and contractors to increase market share in assigned territory.
  • Increased market share of NJ/NY territory and constantly exceeded/doubled monthly sales quotas averaging.
  • Developed marketing and sales strategy to increase market share including recommendations for sales force
  • Initiated a territorial program feature that increased profitability and gained significant market share.
  • Demonstrated an ability to solidify market share through customer retention and acquisition.
  • Implemented incentive programs within account base to effectively increase market share.
  • Utilized telemarketing techniques in setting appointments to increase market share.
  • Monitored media activity to identify opportunities to increase market share.
  • Promoted relevant educational information in order to grow market share.
  • Market analysis and identification of new market share opportunities.
  • Generated performance-based results that ultimately increased market share.
  • Achieved market share consistently over National average.
  • Analyzed market share growth and territory development.

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28. Data Entry

average Demand
Here's how Data Entry is used in Sales Consultant jobs:
  • Modified CRM to match company business processes by eliminating redundant data entry and increasing team efficiency.
  • Programmed and used data entry to establish and connect telecommunication services and entertainment products.
  • Gathered organized and maintained records and performed computer data entry.
  • Processed applications for credit purchases/ alpha - numeric data entry.
  • Sales-oriented position requiring extensive data entry and complex phone communications.
  • Assist customers with sale of new MazdaPaperwork/Data EntryProduct Knowledge
  • Provide daily data entry and alpha-numeric filing.
  • Utilized different computer programs including data entry.
  • Opened/Restarted accounts and data entry.
  • Order processing, arranging in home showcases, delivering products, customer service, data entry, bookkeeping, and advertising.
  • Served as a bookkeeper and utilized Microsoft Office and QuickBooks to input data entry for sales, inventory and expenses.
  • Created sales orders, vehicle transfers and vehicle financing, requiring detailed data entry to communicate to cross function teams.
  • Greet and assisted customers within the store, help to make good quality choices for furniture, data entry, etc
  • Executed general clerical duties such as data entry, faxing and preparing email correspondence to all of my clients.
  • Delivered sales, data entry, scheduled appointments along with follow ups, handled legal documents, customer service.
  • Maintain Administration duties in office, such as; Human Resources, Recruiting, Data Entry and Event planning.
  • Sell cars, Meet & Greet, paperwork, data entry, create an over great car buying experience.
  • Handled incoming calls from current or potential customers requiring data entry in a detail oriented, fast-paced environment.
  • Provided exceptional data entry skills to the maintenance on all customer account to ensure update packages and bundles.
  • Learned furniture values and inventory/pricing control systems; proficient in data entry, reconciliations, and analysis.

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29. Sales Contracts

average Demand
Here's how Sales Contracts is used in Sales Consultant jobs:
  • Developed project proposals and negotiated sales contracts for two franchise offices of a Maryland based national home repair franchising company.
  • Prioritized and performed multiple tasks concurrently; prepared sales contracts and maintained sales records after every transaction.
  • Enhanced customer experience through delivery of purchase financing guidance and effective administration of new sales contracts.
  • Manage business administration on sales contracts which involves negotiation of proposals and contracts with purchasing departments.
  • Performed warm-calling, scheduled follow-up appointments and managed pricing agreements and sales contracts for customers.
  • Negotiated sales contracts and supervised account installations as well account management for current customers.
  • Negotiated sales contracts and cultivated business relations with major accounts in Europe.
  • Practiced basic financial methods in negotiating and finalizing sales contracts.
  • Managed customer relationships and negotiated sales contracts with top customers.
  • Negotiated sales contracts and collected information for automobile credit.
  • Close in-home sales contracts electronically and process financing.
  • Negotiate sales contracts between customers and management.
  • Programmed/installed systems and procured sales contracts.
  • Provided detail information about sales contracts.
  • Render expert consultation to prospects to determine sales training/sales development needs; present appropriate products; negotiate and secure sales contracts.
  • Close sales by overcoming objections, negotiating prices, complete sales contracts, and offer warranties, services, and financing.
  • Write sales contracts, keeping daily traffic log and gathering data on a monthly basis for competitive market analysis reports CMA.
  • Negotiated terms of sales contracts and closed deals while also cross selling other financial and insurance services and related products.
  • Marketed and sold franchise opportunities through national trade shows resulting in closed sales contracts of $75,000 per week.
  • Prepared merchandise for sales floor, wrote and finalized sales contracts, and worked one on one with clients.

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30. Customers Needs

low Demand
Here's how Customers Needs is used in Sales Consultant jobs:
  • Meet corporate requirements for sales objectives through identification of customers needs and recommend telephone products and services to accommodate these needs.
  • Tracked industry to provide management with marketplace information regarding competitive pricing and customers needs and wants.
  • Provided assistance in selection process by understanding customers needs and expressing value of comparable products.
  • Reviewed customers needs and concerns for security and recommended solutions/alternatives to resolve them.
  • Demonstrated vehicle functionality and explained options after determining customers needs and wants.
  • Created Specialized Sales Presentations Based Upon Individual Customers Needs and Desires.
  • Anticipated customers needs through building solid rapport upon initial meeting.
  • Recommended optimal products after assessing the customers needs.
  • Skilled closing aptitude by anticipating customers needs proactively.
  • Assist and develop customer rapport, leading customers through needs assessments, and pinpointing vehicles with exact specifications for customers needs.
  • Accumulated appropriate knowledge and expertise through continuous learning and self-development, building the right solutions to ensure customers needs are met.
  • Listen to and assess the customers needs and recommend a vehicle that fit the needs of that customer and their family.
  • Identify customers needs, present vehicles, present numbers, get proper documentation for deals and deliver vehicle to customer.
  • Do everything I can to meet a customers needs, sell people the right car for their budget and needs.
  • Understand the customers needs to solve whatever issue they were facing with technology and help them choose a better solution.
  • Home Theater sales consultant, provide a world class customer experience while finding the complete solutions to the customers needs.
  • Help determine the customers needs and explain the features and benefits of various types of products and services we offered.
  • Assisted All Customers Needs, Sales and Marketing for telecommunication services, Worked on retail team as well as marketing team
  • Consulted with customers to recommend and sell a variety of telecommunications products and or services to meet customers needs.
  • Responded to customer inquiry calls and quickly assessed customers needs resolving problems in order to deliver the ideal experience.

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31. Technical Support

low Demand
Here's how Technical Support is used in Sales Consultant jobs:
  • Performed technical support effectively to customers with questions regarding products, services, equipment usage, billing procedures and feature functionality.
  • Provided consulting and technical support services to MidAtlantic Education District Sales Manager and staff, including hardware and software upgrades/installations.
  • Provided assistance to customers with service related problems by utilizing troubleshooting techniques and by following established technical support protocol.
  • Provided exceptional customer care and served as peripheral technical support for devices/equipment when call volume exceeded handling capacity.
  • Provided technical support and created professional relationships with customers in order to provide an extraordinary customer experience.
  • Provide technical support and consultation to the customers ensuring full satisfaction regarding equipment performance and service.
  • Provide high level technical support for Sales VP including assisting with preparation for finalist meetings/capabilities presentations.
  • Major responsibilities included e-mail and phone technical support, home stereo/home theater product recommendations and sales.
  • Provide customer service by assisting customers with problem resolution, technical support and product education.
  • Provide explanation and technical support to customers regarding the functionality of software programs being purchased.
  • Maximize retention of new and existing customers by providing customer satisfaction and technical support.
  • Provided technical support and troubleshooting to customers who had difficulty operating their devices.
  • Delivered excellent customer service and technical support to customers on a daily basis.
  • Provided customer services and limited technical support to new and existing customers.
  • Provide technical support to customers during and after installation of equipment.
  • Provided technical support and training to clientele creating greater customer satisfaction.
  • Fielded technical support calls and provided telephone and in-person technical support.
  • Provided post-sales technical support for Requirements Management and Change Management platforms.
  • Provide technical support to customers; identifying and resolving customer challenges.
  • Provided technical support and up-sales recommendations based on customer needs.

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32. POS

low Demand
Here's how POS is used in Sales Consultant jobs:
  • Presented sales presentations and proposals to prospects and acknowledged positive features and advantages of company products and services over competitive brands.
  • Provide personalized assistance to customers with the goal of ensuring a positive shopping experience and establishing a foundation for repeat business.
  • Maintained strong internal relations with a regional staff of over 200 with consistently positive feedback on workplace interactions and communications.
  • Develop and execute marketing programs and general business solutions resulting in increased company exposure, customer traffic and sales.
  • Determined customer wants and assisted by presenting possible solutions through product presentation, earning repeat customers and loyal business.
  • Coordinated with internal support staff developing information and documentation needed to prepare timely, competitive, and professional proposals.
  • Skilled at tailoring information and content to individual audiences as evidenced by achieving high levels of positive customer feedback.
  • Associate development includes constructive criticism and developmental feedback, as well as positive recognition to empower team members.
  • Confirmed an understanding of their business needs; issues faced and developed opportunities resulting in positive solutions.
  • Established and maintained positive client relationships, providing custom lighting consultation for unique residential and commercial interiors.
  • Possessed excellent customer service experience per company standards, increased sales, and safeguarded company assets.
  • Followed up on all post-delivery items and other special requests ensuring customer expectations were exceeded.
  • Possess sufficient knowledge regarding company policies to competently answer associate questions and customer telephone inquiries.
  • Conduct post installation follow-ups and continuous customer contact efforts to help maintain long term customer retention
  • Maintained positive relationships with current prospects and provided pertinent information related to home and community.
  • Maintain accountability of large quantities of personal information for privacy and contact purposes.
  • Provided post sale technical guidance which included activation, equipment features and customization.
  • Prepared and negotiated proposals and contracts for product/service agreements per department budgets.
  • Ensured excellent customer service possessing an exceptional ability to build productive relationships.
  • Audit commercial facilities cleaning needs to adjust sales presentations for personalized proposals.

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33. Previous Customers

low Demand
Here's how Previous Customers is used in Sales Consultant jobs:
  • Leveraged organizational and communication skills to reach out to previous customers, increasing repeat sales and customer satisfaction substantially.
  • Developed and isolated new business leads using industry knowledge, previous customers and cold calling company-provided lists.
  • Make calls to previous customers about satisfaction and assistance with any service appointments needed
  • Track current and previous customers using dealerships recommended tracking software.
  • Create new customer relationships while maintaining relationships with previous customers.
  • Modified previous customers Information, Cataloged and filed Records.
  • Performed follow-ups with previous customers and requested referrals.
  • Maintained positive relationships and correspondence with previous customers
  • Maintain lasting relationships with previous customers.
  • Prospect previous customers for repeat/referral business.
  • Build and maintain rapport with current prospects and previous customers as well as respond to new leads and greet walk-in customers.
  • Developed buyers by maintaining rapport with previous customers and -Variety of marketing and buyer suggested trades from customers during the process.
  • Develop buyers by maintaining rapport with previous customers; suggesting trade-ins; responding to inquiries; recommending sales campaigns and promotions.
  • Develop buyers by maintaining rapport with previous customers; suggesting trade- ins; responding to inquiries on a timely basis.
  • Generated sales through internet leads, walk-ups, as well as built and maintained relationships with current and previous customers.
  • Develop buyers by maintaining rapport with previous customers, meeting prospects at community activities and recommending sales campaign and promotions.
  • Performed follow-up calls and made sure communications are open with current and previous customers for possible sales and referrals.
  • Build lead base through reaching out to previous customers for referrals and contacting old leads via telephone or email.
  • Work with contact management system to continue communication with previous customers, as well as create new leads.
  • Develop buyers by keeping good rapport with current and previous customers; suggesting trade-ins; respond to inquiries.

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34. Customer Complaints

low Demand
Here's how Customer Complaints is used in Sales Consultant jobs:
  • Focused on providing world-class experience by resolving customer complaints or escalating customers to the supervisor or proper department for resolution.
  • Delivered sales results that decreased customer complaints and improved customer satisfaction by researching technical issues and providing long-term resolutions.
  • Learned about inventory management, cash register application and management, customer complaints, while managing and prioritizing duties.
  • Participated in conflict resolution, providing advice and guidance on policy interpretation, contract disputes and customer complaints.
  • Resolved customer complaints by developing solutions; preparing reports; making recommendations to management.
  • Resolve customer complaints and troubleshoot technical problems while upholding company standards and policies.
  • Manage customer relationships, handle and resolve customer complaints providing excellent customer experience.
  • Provided superior customer service, answered customer questions, and resolved customer complaints.
  • Meet with factory representatives to resolve customer complaints and control warranty expenses.
  • Offered and explained new products, resolved customer complaints with positive professionalism.
  • Address customer complaints quickly and advise management promptly of any escalated situations.
  • Resolve customer complaints Maintain professional and technological knowledge of cutting edge technology.
  • Facilitated any delivery problems as they occurred, and customer complaints.
  • Addressed customer requests and resolved customer complaints utilizing intermediate product knowledge.
  • Provide technical direction for customers and maintain professionalism throughout.-Diffuse customer complaints.
  • Generated new business through outside sales* Maintained customer relationships* Handled Customer Complaints
  • Administer all customer complaints and ensure timely resolution within required guidelines.
  • Replied to customer complaints immediately to avoid escalation or customer dissatisfaction.
  • Answered customer calls including handling customer complaints and answering questions.
  • Resolved customer complaints and issues regarding product malfunctions and performance.

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35. Business Owners

low Demand
Here's how Business Owners is used in Sales Consultant jobs:
  • Work with business owners to help increase profitability, maximize employee productivity, reduce employment related liability and lower labor costs.
  • Consulted business owners on order history and inventory to create brand-specific profit calculations with monthly and annual profit projections.
  • Obtain and complete energy assessments with small business owners, present designs and savings potential to encourage program participation
  • Consulted with business owners on process improvements, managing expectations for all assigned accounts and customers.
  • Worked directly with business owners and department managers to provide customized solutions for their specific needs.
  • Conducted presentations for business owners in order to determine their requirements and produce tailored solutions.
  • Conduct presentations on financial services to business owners and Human Resources Personnel as recruitment effort.
  • Worked closely with business owners to develop viable promotional offers/incentives to grow brand awareness.
  • Compiled databases then targeted qualified potential customers for small to medium business owners.
  • Increased profitability and efficiency by streamlining sales processes with business owners and management.
  • Developed meaningful relationships and communication lines with business owners and managers.
  • Worked with primary business owners to minimize communication service costs.
  • Prospect and present wireless solutions to business owners and individuals.
  • Maintain excellent relationships with business owners or authorized order placers.
  • Created and presented proposals to business owners and decision-makers.
  • Marketed enhanced credit card processing services to business owners.
  • Specialized in working with self-employed professionals and business owners.
  • Prepared sales presentation to business owners or management.
  • Delivered sales presentation to business owners and leaders.
  • Present payment processing products and services to business owners

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36. Current Sales

low Demand
Here's how Current Sales is used in Sales Consultant jobs:
  • Designed, implemented and documented Current Sales Growth database and corresponding reports.
  • Defined and initiated mailing/cold contact system and systematized current sales tracking.
  • Contacted company prospects by phone inform about upcoming and current sales/promotions.
  • Maintain knowledge of current sales and promotions, policies regarding current promotions and incentives with mobility as well as home solutions.
  • Conduct meetings with management such as DM, SM, and ASM's on current sales, lead strategies and events.
  • Provide data entry and administrative support/keep record of current sales ads, monthly or weekly discounts and assist with budget keeping.
  • Computed sales transactions on an average of $400 daily and maintained knowledge of current sales and promotions.
  • Developed & used a comprehensive forecasting method to track current sales trends & anticipated personal monthly sales.
  • Self-motivated with current sales market strategies for the automotive industry with a proven record for retention.
  • Negotiated final sales price, maintained current sales records and sent daily/weekly reports to management.
  • Maintained knowledge of current sales and promotions, policies regarding payments and interest rates.
  • Informed customers about current sales, promotions, and policies about payments and exchanges.
  • Solicit and maintain new accounts that the current sales team was unable to secure.
  • Provide customers with current sales and promotions in a friendly and engaging manner.
  • Generate new and maintain current sales levels by creating a loyal customer base.
  • Maintained knowledge of current sales and promotions; maintains pricing and visual standards.
  • Maintain current sales tags on furniture and accessories, marketing and customer service.
  • Promote current sales and incentives in order to maximize volume and revenue.
  • Maintain knowledge of current sales and promotions to best benefit the customers.
  • Maintain knowledge of current sales and promotions Maintain records related to sales.

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37. Building Rapport

low Demand
Here's how Building Rapport is used in Sales Consultant jobs:
  • Lead Prospecting Building Rapport Investigative Questioning Product Demonstration Overcoming Objections Sales Negotiation Paperwork Prep and Credit Check Detailed Delivery and Customer Follow-up
  • Developed life-long customers by building rapport through consultative sales methods, identifying motivating factors, and delivering superior client service.
  • Match requirements and interest to the customer satisfaction by comparing competitive models and building rapport.
  • Establish effective relationships with accounts, building rapport, listening/assessing needs and maintaining consistent communication.
  • Established a strong closing ability through consultative sales presentation and building rapport.
  • Recommended services that fit customer lifestyles after building rapport.
  • Identified customer expectations and requirements by building rapport.
  • Handled confidential information while building rapport with customers throughout the Southeast, West, & Southwest Region of the United States.
  • Build in-store relationships with customers by building rapport to ensure outstanding quality is being served and their needs/wants are being met.
  • Qualify buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
  • Exceed customer service while building rapport by assisting and assessing the needs of the customer in a retail driven environment.
  • Developed relationship with buyers by building rapport, responding to inquiries and addressing the needs of the customer and dealership.
  • Develop training for doctors and staff members including building rapport, focusing on patient's motivations and desired outcome.
  • Spend time with customers, building rapport, helping to determine their needs, and discussing vehicle options.
  • Suggest specific products based of building rapport with customers based off the customers' specific needs.
  • Investigated the needs of customers while building rapport to close sales with excellent customer reviews.
  • Engage customers by providing a detailed description of vehicles and present promotions while building rapport.
  • Contacted prospective and current customers providing product knowledge while building rapport and a referral network.
  • Established and maintained relationships with new and existing customers by building rapport and trust.
  • Show mastery in building rapport, handling objections, and professionalism in fast-paced environment.

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38. High Volume

low Demand
Here's how High Volume is used in Sales Consultant jobs:
  • Developed sales strategies and worked exclusively with existing clients negotiating high volume business contracts stemming from client needs analysis.
  • Developed customer base by delivering superior customer service, resulting in high volume sales and substantial referrals.
  • Managed high volume contracts for a federally regulated foreign exchange currency company.
  • Provided excellent customer service during a high volume traffic environment.
  • Initiated high volume of face-to-face interaction daily to perspective customers.
  • Preformed in a high volume retail environment with minimal supervision.
  • Consulted with clients on improvements to accounts and hardware systems and conducted presentations, successfully closing a high volume of sales.
  • Take a high volume of inbound calls in a supportive call center environment for current customers needing scheduling and account management.
  • Direct high volume of sales calls, Book Fair events and consult clients on products, merchandising and revenue driving programs.
  • Maintained Sales pipeline and consistently closed high volume of loans, ranked in top 20% in volume and revenue.
  • Handled high volumes of customer calls, providing concise and detailed explanations of services, products, and bill charges.
  • Worked with key high volume surgeon to an advocacy agreement and center of excellence location in Northern New Jersey.
  • Answered high volume of calls when needed and used proper call flow and sales techniques to achieve sales quota.
  • Manage daily operations of a high volume plastic surgery practice while performing multifaceted duties in a fast paced environment.
  • Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
  • Represent this high volume retail operation in the marketing of consumer electronics, mattresses, and major home appliances.
  • Handled an average of 55 calls per day in a high volume call center while providing superb customer service.
  • Conducted high volume sales of rental equipment for large scale corporate functions and private events ranging from 50-1500 people.
  • Manage a high volume of prospects sourced from internet, phone and showroom inquiries; both inbound and outbound.
  • Produced high volume sales, consistently winning Sales Person of the Week and Top Producer of the Month.

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39. Outbound Calls

low Demand
Here's how Outbound Calls is used in Sales Consultant jobs:
  • Increased sales volume by adding 600 accounts in the Dealership Completed daily outbound calls, up to 10 hours per day.
  • Answered inbound calls in support of customer needs; Conducted outbound calls consulting small businesses and personal on credit reporting knowledge.
  • Fielded inbound calls and made outbound calls to prospects that responded to our clients marketing inquiring about our products and services.
  • Generated new business by consistently making 50 outbound calls and 100 e-mails to bring former customers back and generate new customers.
  • Provide excellent customer service, build rapport with customers, make outbound calls, take inbound calls and build leads.
  • Created sales pipeline by sales floor opportunities, follow-up with customer leads from inbound, outbound calls, and internet.
  • Averaged 50+ outbound calls a day along with 20+ cold calls and exceeded 4 hours of talk time per day.
  • Make follow-up outbound calls to travel agents to provide additional information, overcome objections and finalize booking for a reservation.
  • Placed outbound calls to clients that displayed interest in creating home-based online businesses and present a personal mentor opportunity.
  • Negotiate contracts with existing law firms as well as build new customer base through outbound calls to potential customers.
  • Provided consistent follow-up with outbound calls to ensure that customers understand DISH products, promotions, policies and procedures.
  • Processed new orders, and received inbound and outbound calls from customers who was interested in getting the service.
  • Completed daily outbound calls, and brought six out of ten customers in store and hit sales per day.
  • Conducted outbound calls to help customers who may have had questions or concerns about their recently purchased computers.
  • Provide customers with information regarding health insurance Customer Service issues Problem Solving Answering inbound calls, making outbound calls
  • Job Description: Outbound calls to new business owners with information on setting up a merchant account.
  • Answered inbound/outbound calls, placed orders both in English and Spanish, met daily stats/sales as mandated.
  • Performed 22 to 40 inbound calls, and 10 to 20 outbound calls on a daily basis.
  • Communicate with customers telephonic; answer in-bound calls, place outbound calls, and use of e-mail.
  • Led all sales consultants in ticket sales revenue by performing a daily average of 100 outbound calls.

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40. Inventory Control

low Demand
Here's how Inventory Control is used in Sales Consultant jobs:
  • Mentored and trained other sales personnel and assisted management with inventory control and furniture arrangement, staging and presentation.
  • Monitored/maintained inventory control on specialized material to prevent store losses using awareness, attention to detail and integrity.
  • Conducted regular inventory control for store and provided customer support addressing all customer questions/concerns in relation to products
  • Administered inventory control, monitored merchandise, provided feedback to management regarding trends and need for reorders.
  • Established and developed customer relationships Built individual sales volume and established new accounts Inventory control and merchandising
  • Streamlined and implemented new office procedures to improve accuracy of inventory control and billing procedures.
  • Maintained inventory control, calculated growth and anticipated demand based on consumer buying trends.
  • Assisted in managing inventory control and maximizing salon profit potential through planned marketing promotions.
  • Assisted with effective execution of inventory control and merchandising tasks.
  • Processed purchase orders maintained inventory control of Mary Kay products.
  • Maintained inventory control, server programming and activation systems.
  • Organized and coordinated annual inventory and maintained inventory control.
  • Maintain inventory control using purchase orders and merchandise receivables.
  • Handled and maintained inventory control and business accounting.
  • Inventory control, price integrity and general housekeeping.
  • Maintained inventory control while providing excellent customer service.
  • Performed product stocking, organizing and inventory control.
  • Assisted in daily inventory control and product presentations.
  • Receive customer service and inventory control training.
  • Follow loss prevention and inventory control procedures.

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41. Customer Accounts

low Demand
Here's how Customer Accounts is used in Sales Consultant jobs:
  • Managed customer accounts, new business development and customer service for the Irvine based provider of media related technology solutions.
  • Followed and managed the customer accounts to ensure consistency, reliability, and consistent performance based customer service.
  • Managed numerous customer accounts, ensuring quality service, building healthy customer relations and maintaining profitability.
  • Managed multiple customer accounts in a fast paced environment and increased store profitability through customer relations.
  • Utilized consultative selling approach while maintaining approximately 50 customer accounts to retain and increase revenue.
  • Act as a liaison between management and customers regarding important information on customer accounts.
  • Recognized for customer relationship management and negotiation and closing of complex customer accounts.
  • Generated new customer accounts utilizing inside/outside sales and successful cold calling techniques.
  • Apply consultative sales techniques to identify opportunities to upgrade existing customer accounts.
  • Generated new customer accounts across education and corporate markets to develop pipeline.
  • Maintained appropriate records, preparing required reports and updating customer accounts.
  • Communicated assessment length and utilized company database to manage customer accounts.
  • Created new customer accounts and maintained and retained existing customer accounts.
  • Executed daily operations and management of customer accounts and equipment.
  • Activated and programmed new/upgraded customer accounts and managed cash transactions.
  • Reconciled daily receipts & ensured accuracy of customer accounts.
  • Run in-Store credit authorizations and establish new customer accounts.
  • Activated new customer accounts and upgrading existing customer accounts.
  • Review and investigate customer accounts and follow-up regarding findings.
  • Developed and maintained existing customer accounts and services.

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42. Product Information

low Demand
Here's how Product Information is used in Sales Consultant jobs:
  • Ensured accurate entry of product information including, pricing and special requirements as determined by the revenue recognition guidelines.
  • Provided inbound and outbound customer service including answering customer inquiries, providing product information and resolving customer issues.
  • Ensured that customers understand product information and was able to provide additional information to customers as needed.
  • Maintain an awareness of all product information, intranet communications, and current advertising and marketing initiatives.
  • Provided customers with product information, conducted on-site measurement and product design using computer design software.
  • Provided customer with comprehensive product information, negotiated sales and maintained reliable service and quality relations.
  • Maintained knowledge of all product information, internet communications, and current advertising and marketing initiatives.
  • Communicated with customers, coworkers and other individuals to answer questions and explain product information.
  • Respond to customer inquiries for product information, pricing, specifications, and equipment compatibility.
  • Maintained departmental quality by acting as peer resource for customer complaint resolution and product information.
  • Provide customers with product information and excellent customer service to ensure a positive buying experience.
  • Provided product information for clients interested in networking referral plans and facilitated contract authorization.
  • Obtain product information of technical configurations from manufacturers and distributors to meet customer expectations.
  • Assist physicians during and after seminar with product information for potential sale opportunity.
  • Offered exemplary customer service through greeting, engagement, and accurate product information.
  • Support customers in maintaining a healthy lifestyle by providing nutritional and product information.
  • Assisted co-workers with product information, company policy and system information issues.
  • Facilitated requests regarding product information, installation methods and product upgrade options.
  • Sustained regular correspondence with clients regarding requested product information and upcoming events.
  • Researched and learned up-to-date product information to assist customers in making purchases.

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43. Customer Loyalty

low Demand
Here's how Customer Loyalty is used in Sales Consultant jobs:
  • Developed positive relationships with clients to ensure customer loyalty and retention while ensuring the highest levels of customer service and satisfaction.
  • Build strong client relations through effective communications throughout all phases of transaction, strengthening customer loyalty and generating additional business.
  • Provided quality customer service by greeting customers and thoroughly answering questions and garment concerns, establishing customer loyalty.
  • Provided quality follow-up customer service and maintenance to all accounts, effectively facilitating consistent sales and customer loyalty.
  • Conducted Business-to-Business direct marketing, to generate professional leads as well as developing customer loyalty programs.
  • Maintained a high level of customer loyalty in a commission-based environment while maintaining merchandise and inventory
  • Implemented customer retention and appreciation incentives to ensure customer loyalty and an ongoing referral source.
  • Provide exceptional customer service certifying proper information is available, therefore ensuring customer loyalty.
  • Initiate customer loyalty program participation as means of collecting customer data and product preferences.
  • Demonstrated skill in building relationships and customer loyalty in a highly competitive market.
  • Build professional relationships with a diversity of clients while maintaining maximum customer loyalty.
  • Utilized award-winning customer service skills to develop customer loyalty and promote future business.
  • Deliver an outstanding experience that improves customer loyalty and strengthen relationship between Univ.
  • Strengthened client retention by formulating customer loyalty programs and charitable involvement plans.
  • Create an exceptional vehicle-buying experience to build customer loyalty to AutoNation/ Ford.
  • Increased customer loyalty by supplying expert digital imagining solutions and product knowledge.
  • Identified opportunities to increase customer loyalty through introduction to products and services.
  • Develop and maintained customer loyalty and relationships to ensure maximum sales opportunities.
  • Developed strong communication skills to simultaneously increase sales and gain customer loyalty.
  • Cultivated customer loyalty by providing superior customer service and retail assistance.

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44. Customer Information

low Demand
Here's how Customer Information is used in Sales Consultant jobs:
  • Gathered customer information in order to create insurance quotes Updated customer information within State Farm database Responsible for applying customer payments
  • Communicated effectively with customers daily * Organized customer information for easy access and use * Designed and sold room layouts
  • Maintain customer information, place orders for products and receive payment transactions; distributed items purchased and managed inventory.
  • Input customer data into computer applications, protects critical customer information and ensures complete and accurate data entry.
  • Prospected new clients through a variety of marketing methods Responsible for entering customer information into computer database
  • Performed data entry to insert customer information into service provider's database to complete wireless contracts.
  • Processed leads and customer information through internet CRM databases to determine vehicle needs and available inventory.
  • Exceeded sales and quality goals while following policies and procedures established to protect customer information.
  • Performed customer information data entry activities such as documenting sales and updating customer profiles.
  • Managed and filed all processed paperwork, which included sensitive and private customer information.
  • Managed customer information and follow up with them regularly to ensure their complete satisfaction.
  • Maintained inventory control, inputting customer information and purchase information into the computer system.
  • Gathered and verified all required customer information for tracking and account security purposes.
  • Obtained customer information, submitted credit application and presented financing offers to customers.
  • Evaluated customer information to qualify and counsel them on vehicle and financing options
  • Seek to capture customer information and record into customer relationship management system.
  • Entered customer information into computer system called Reynolds and Reynolds Contact Management.
  • Input customer information into organizations contact management system when making a sale.
  • Prepared contracts and verified customer information before submitting orders for processing.
  • Maintained customer records and confidentiality of vital and sensitive customer information.

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45. Company Products

low Demand
Here's how Company Products is used in Sales Consultant jobs:
  • Ensured overall profitable book of business, marketed company products and responded to agents requests supporting achievement of premium growth objectives.
  • Achieve personal compensation goals by seeking new business via utilizing effective calling techniques and leveraging Company products and services.
  • Promoted company products with strong focus on co-travels, seminars with manufacture representatives on a bi-weekly basis.
  • Presented company products and services, persuasively outlining features and benefits targeted to customer needs and interests.
  • Established and sustained customer relationships; promoted company products and services within a call center environment.
  • Acquired knowledge of current company products, sales/promotions and corporate policies through continuous training seminars.
  • Promote company products and services by regularly soliciting current customers for additional products and referrals.
  • Coordinated planning sessions between local businesses and customers interested in Sears Holding Corp company products.
  • Demonstrate company products to future customers at in home appointments with established sales presentation.
  • Communicated extensively with potential and existing customers, representing all company products and services.
  • Assisted customers by providing excellent customer service, demonstrating company products and services.
  • Conduct surveys to determine interest and personal satisfaction with company products and services.
  • Assisted customers in providing general and technical information on company products and services.
  • Participate in trade shows, promoted the company products allowing increased marketability.
  • Negotiated and developed sales contracts for nationwide telecommunications company products and services.
  • Advised and assisted individuals with information regarding company products and related services.
  • Perform professional presentations and demonstrations of company products and services while on-site.
  • Assisted customers the maintenance and functionality of company products.
  • Perform professional presentations or demonstrations of company products.
  • Assisted general manager with ordering company products.

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46. Special Orders

low Demand
Here's how Special Orders is used in Sales Consultant jobs:
  • Insured customer satisfaction by answering and directing calls and fulfilling special orders.
  • Communicate with customers regarding back order availability and special orders.
  • Interfaced with vendors concerning pricing, availability, damaged product, buy-backs, and special orders Data entry and scheduling appointments.
  • Explained uses of a variety of floor adhesives, and variety of carpeting including in stock and special orders to clients.
  • Work in an environment that supports special orders and ensures that the product is delivered to the client as requested.
  • Stocked shelves, placed orders for products to ensure availability for sales, to include special orders from multiple vendors.
  • Placed special orders and communicated frequently with the client to ensure their order arrived in the time frame promised.
  • Processed retail special orders (in house, phone and web) including accurate sales information to customer.
  • Placed special orders for customers along with making follow up calls to ensure that customer satisfaction was met.
  • Assisted and advised customers with their furniture purchases including custom design, special orders and data entry.
  • Created special orders and whole room designs based of room sketches, colors, and styles.
  • Placed special orders, computed sales prices, received and processed cash or credit payments.
  • Design specialist, Credit specialist, Special orders, Customer service, Computer skills, -1-
  • Assisted customers in choosing and purchasing furniture, doing special orders, and obtaining financing.
  • Place special orders or call other Best Buy locations to find desired items for customers.
  • Serviced customers with mattress purchase, special orders, and explanation of full line inventory.
  • Assisted in special orders, customer's floor plan arrangement, and design concepts.
  • Calculate company cost on special orders needing to be shipped from manufacturer's warehouse.
  • Generated leads and took special orders from customers and assisted them in their purchase.
  • Assist customers with online orders, special orders, custom orders and custom designs.

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47. CSI

low Demand
Here's how CSI is used in Sales Consultant jobs:
  • Developed beneficial relationships with lenders to expedite the credit approval process resulting in increased CSI scores.
  • Developed customer relationship system to insure perfect CSI.
  • Developed and Sustained Client Base through Diligent Follow-Up, Exceeding CSI Standards, and Attending to Service Needs after the Sale.
  • Lead sales team in Customer Satisfaction Index (CSI) with trust development, objective resolution, and professional delivery.
  • Maintained high CSI scores and developed a marketing plan to penetrate the market to increase sales and market awareness.
  • Help build and establish relationships between customers and Nissan to enhance Customer Satisfaction Index (CSI) survey scores.
  • Maintained an overall high CSI rating and made salesman of the month several times as well as many bonuses.
  • Earned top rankings in the high 90s as measured by the dealership's customer satisfaction index (CSI).
  • Result - Increased repeat and referral business resulting in more revenue for the department and a higher CSI rating.
  • Operate office equipment such as personal computers, photocopiers, facsimile, calculators, printers, scanners etc.
  • Top Performer in dealership on manufacturer's CSI service ratings with an overall score of 100%.
  • Provided exceptional service to customers to earn high marks on the Customer Satisfaction Inquiry (CSI).
  • Work on CSI to get better results after sales and generate additional sales through parts and service.
  • Secured new business accounts for sales of copier, printer, facsimile, and mailing systems.
  • Maintained a deep following of repeat/referral business and high CSI by always going the extra mile.
  • Ranked top salesperson with top producing sales and CSI scores for seven months in a row.
  • Top sales leader in CSI and total sales in top 10 of all Oldsmobile Sales Consultants nationwide
  • Constructed dealer trades by way of DCS system to expand inventory and maintain a high CSI.
  • Rated in 95th percentile for Customer Satisfaction Index (CSI) rating for the Western Region.
  • Maintained high CSI with the dealership obtaining number 1 in the nation for Subaru in 2015

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48. Customer Contracts

low Demand
Here's how Customer Contracts is used in Sales Consultant jobs:
  • Delegated responsibility to 16 movers to ensure that customer contracts were completed as ordered.
  • Produced detailed project cost estimates, and prepared customer contracts and presentations.
  • Provided personalized service while completing customer contracts and transactions.
  • Retained and transitioned all 45 customer contracts over from Bull HN Information Systems to new company owner InLine Bridges for Learning.
  • Handled all aspects of sake including: customer contracts and warranties, customer payments, cash and credit card/ check transactions.
  • Handle administrative aspects of sales such as completing customer contracts and warranties, accepting customer payments and filing completed orders.
  • Managed daily all aspects of the sale including customer contracts, warranties, and inventory while completing the sales process.
  • Prepared and tracked customer contracts to ensure information was accurate and personal information is kept under lock and key.
  • Handle all administrative aspects of sale including customer contracts, retrieving product from inventory, and customer payments.
  • File customer contracts and warranties, replenishing products from the inventory, accepting payments and filing orders.
  • Handle all administrative aspects of the sale including: service-oriented completing customer contracts and warranties, pulling.
  • Handle administrative aspects of sales including: account management, finalizing, and filing customer contracts.
  • Handle customer contracts with multiple carriers, post and prepaid, insurance, and cash transactions.
  • Handled all administrative tasks such as: completing customer contracts, service agreements and warranty information.
  • Completed customer contracts and warranties, pulled products from inventory, and accepted customer payments.
  • Handle all aspects of sale including completing customer contracts, warranties and receiving customer payments.
  • Handle all aspects of sale like customer contracts and warranties, payments, and transactions.
  • Verified up to 150 customer contracts each month, for accuracy and correct billing information.
  • Executed customer contracts for purchases or lease agreements, performed credit checks, and financing.
  • Complete customer contracts and warranties, accepting customer payments and filing the completed orders.

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49. Right Vehicle

low Demand
Here's how Right Vehicle is used in Sales Consultant jobs:
  • Assessed customers' needs and financial disposition in order to find the right vehicle that best fits their lifestyle and desires.
  • Assessed the wants and needs of customers in order to show them the right vehicle for those particular wants and needs.
  • Make sure the customer is comfortable with you and also select the right vehicle that suits the customers needs and wants.
  • Interacted with customers discerning their needs to find them the right vehicle and completed the proper paperwork to make the sale.
  • Help customers find the right vehicle for them, perform test drives, maintain appearance of lot, obtain commitment from customer
  • Assist clients in the right vehicle based on their wants and needs, delivering in a prompt, and professional manner.
  • Focus on the customer's transportation needs, finding the right vehicle to meet those needs and overcoming their objections.
  • Assisted the customer in a consultative sales approach in choosing the right vehicle and showing the product and benefits.
  • Meet and greet customers on a daily basis and helped assisted in searching for the right vehicle for him/her.
  • Recommended the right vehicle based on customer s needs and preferences and built value in the company and product.
  • Qualified buyers for Automobile purchases; build rapport with customers to assure their interest in purchasing the right vehicle.
  • Meet and greet customers coming to the dealership, qualified, and assist them to find the right vehicle.
  • Listened to customers needs and after qualifying them based on their budget, offered the right vehicles in stock.
  • Build a relationship, learn their needs and budget in order to help land them on the right vehicle.
  • Build rapport to establish connection with customers, and find their needs to fit them in the right vehicle.
  • Assisted customers in finding the right vehicle, negotiated the price, delivered and followed-up after the sale.
  • Listen and use complex problem solving skills to select the right vehicle as well as the right equipment.
  • Assist customers in selecting the right vehicle for them by interviewing them to discover their wants and needs.
  • Assist customers in finding the right vehicle and handling all paperwork to submit to finance providing excellent customer service
  • Assisted customers in choosing the right vehicle for them based on analysis of their needs and wants.

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50. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Sales Consultant jobs:
  • Handled any and all cash and credit card transactions while keeping the register at an accurate and precise quantity.
  • Processed cash and credit card transactions while receiving customers' email and phone information for company distribution list.
  • Speak to potential clients and try to save them money on fees incurred through credit card transactions
  • Operated a cash register for cash, and credit card transactions with 100% accuracy.
  • Gather, organize, and print travel documents, and execute credit card transactions.
  • Operated a cash register for cash, check, and credit card transactions.
  • Handled escalations, processing credit card transactions, processing payments and documenting accounts.
  • Carried out cashier duties by processing cash, check and credit card transactions.
  • Processed cash and credit card transactions for high-end consumer merchandise purchases and returns.
  • Trained clients on effective methods for accepting credit card transactions from customers.
  • Conducted cash, check and credit card transactions and transported bank deposits.
  • Handled all cash and credit card transactions with precision and accuracy.
  • Handled cash and credit card transactions averaging $6000 daily transactions.
  • Prepared daily and monthly reports with cash and credit card transactions.
  • Trusted with daily receipts, including cash and credit card transactions.
  • Used computer programs to process orders and credit card transactions.
  • Stock inventory, cash handling, and credit card transactions.
  • Processed and balanced cash and credit card transactions.
  • Handled payments of cash and credit card transactions.
  • Controlled all cash and credit card transactions.

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20 Most Common Skill for a Sales Consultant

Customer Service25.1%
Product Knowledge19.8%
Sales Goals11.6%
Sales Representatives9.1%
Car Sales4.7%
Internet3.6%
New Accounts3.5%
Customer Relations2.5%

Typical Skill-Sets Required For A Sales Consultant

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
20.8%
20.8%
2
2
Product Knowledge
Product Knowledge
16.4%
16.4%
3
3
Sales Goals
Sales Goals
9.6%
9.6%
4
4
Sales Representatives
Sales Representatives
7.6%
7.6%
5
5
Car Sales
Car Sales
3.9%
3.9%
6
6
Internet
Internet
3%
3%
7
7
New Accounts
New Accounts
2.9%
2.9%
8
8
Customer Relations
Customer Relations
2.1%
2.1%
9
9
Phone Calls
Phone Calls
2.1%
2.1%
10
10
Customer Base
Customer Base
1.9%
1.9%
11
11
New Clients
New Clients
1.8%
1.8%
12
12
Sales Process
Sales Process
1.8%
1.8%
13
13
Client Relationships
Client Relationships
1.6%
1.6%
14
14
Potential Customers
Potential Customers
1.5%
1.5%
15
15
CRM
CRM
1.1%
1.1%
16
16
Sales Floor
Sales Floor
1.1%
1.1%
17
17
Prospective Customers
Prospective Customers
1.1%
1.1%
18
18
New Product Development
New Product Development
1%
1%
19
19
Verizon
Verizon
0.9%
0.9%
20
20
Sales Training
Sales Training
0.9%
0.9%
21
21
Business Development
Business Development
0.8%
0.8%
22
22
Sales Presentations
Sales Presentations
0.8%
0.8%
23
23
Cold Calls
Cold Calls
0.8%
0.8%
24
24
Trade Shows
Trade Shows
0.7%
0.7%
25
25
Repeat Business
Repeat Business
0.7%
0.7%
26
26
Credit Reports
Credit Reports
0.7%
0.7%
27
27
Market Share
Market Share
0.7%
0.7%
28
28
Data Entry
Data Entry
0.7%
0.7%
29
29
Sales Contracts
Sales Contracts
0.6%
0.6%
30
30
Customers Needs
Customers Needs
0.6%
0.6%
31
31
Technical Support
Technical Support
0.6%
0.6%
32
32
POS
POS
0.6%
0.6%
33
33
Previous Customers
Previous Customers
0.6%
0.6%
34
34
Customer Complaints
Customer Complaints
0.6%
0.6%
35
35
Business Owners
Business Owners
0.5%
0.5%
36
36
Current Sales
Current Sales
0.5%
0.5%
37
37
Building Rapport
Building Rapport
0.5%
0.5%
38
38
High Volume
High Volume
0.5%
0.5%
39
39
Outbound Calls
Outbound Calls
0.5%
0.5%
40
40
Inventory Control
Inventory Control
0.5%
0.5%
41
41
Customer Accounts
Customer Accounts
0.5%
0.5%
42
42
Product Information
Product Information
0.5%
0.5%
43
43
Customer Loyalty
Customer Loyalty
0.5%
0.5%
44
44
Customer Information
Customer Information
0.5%
0.5%
45
45
Company Products
Company Products
0.4%
0.4%
46
46
Special Orders
Special Orders
0.4%
0.4%
47
47
CSI
CSI
0.4%
0.4%
48
48
Customer Contracts
Customer Contracts
0.4%
0.4%
49
49
Right Vehicle
Right Vehicle
0.4%
0.4%
50
50
Credit Card Transactions
Credit Card Transactions
0.4%
0.4%

61,782 Sales Consultant Jobs

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