Residential Sales Consultant
Sales coordinator job in Auburn Hills, MI
Pella Corporation is accepting applications for a Resident Sales Consultant for the Northern Detroit market. The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects. Through in-home sales appointments and following a structured selling process the consultant will understand the customer's wants and needs and translate our product offerings to match. The consultant will strive for first-time close and will deliver effective follow-up as needed to close the rest. It is expected that all Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential. The ideal candidate will be results driven, have outside sales experience, and thrive in a fast-paced environment.
Pella Corporation offers the following:
Salary and uncapped commission
Mileage reimbursement
Hybrid work environment that includes your home office & appointments in the customer's home
Full benefits package which includes medical, dental, and vision
Health savings and flex spending accounts
Company paid life insurance
Company paid short/long term disability insurance
401k with company match
20 paid vacation days and paid holidays
In-depth training program that includes virtual & hands on learning
Quality engineered product solutions that are unmatched in the window and door industry
Smartphone, tablet, laptop computer, and product samples provided
Solid reputation of the Pella Brand
Exciting, nationwide career growth opportunities
Responsibilities/Accountabilities:
Achieving individual sales and customer satisfaction goals and objectives.
Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
Striving to close the sale during all customer interactions.
Ensuring quotes and orders are accurate following company sales process.
Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintaining an exceptional level of expertise in products/services relating to Pella's customers, as well as staying abreast of the competitive landscape.
Conducting after-sales follow-up with customers and developing lead and referral generation.
Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
Skills/Knowledge
Able to quickly earn trust and credibility with customers
Provide superb customer service and generate referrals from one customer to others
Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
Able to negotiate, build value and address objections towards closing a sale
Works collaboratively with Pella team members and customers
Able to grasp technical concepts related to general construction
Strong problem-solving skills
Energized by meeting and engaging new people, skilled networker
Tenacious, able to persevere through sales challenges and setbacks
Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
Seeks out internal experts and utilizes their knowledge
Adaptable to changing processes and priorities
Works well without close supervision but always keeps their manager informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language and Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
Sales Support Administrator
Sales coordinator job in Southfield, MI
The Sales Support Administrator provides administrative support to the sales team while assisting with general accounting functions. Responsible for preparing and or assisting with proposals, reports, monthly and yearly sales reporting, maintaining accurate sales and financial records for equipment placed on loan, and general support to the Sales Managers and Chief Financial Officer. This hybrid role requires strong organizational, analytical, and customer service skills, as well as the ability to balance multiple priorities in a fast-paced environment. Essential Functions
Provide day-to-day administrative support to sales managers and representatives.
Maintain up to date and accurate records.
Assist with preparation of proposals, agreements, dealer communications, presentations, and sales reports.
Generate and analyze sales performance reports to monitor trends and evaluate progress against goals.
Assist with and maintain CRM and sales databases, ensuring accuracy of customer, pricing, and product information.
Assist with RFPs, proposals, rebates, and contract documentation.
Train and support sales reps with reports, spreadsheets, and order processing.
Assist with the planning and support in sales meetings, including preparation of materials and presentations.
Track equipment on loan and maintain corporate UCC filings.
Review customer accounts annually to ensure sales commitments are being met.
Continuously identify opportunities to streamline and improve processes.
Process accounts payable and accounts receivable transactions.
Manage vendor invoices, purchase orders, and employee expense reports as needed.
Prepare journal entries and assist with month-end reporting as needed.
Communicate with vendors explaining payment details as needed.
Post trade and expense invoices.
Perform other duties as assigned.
Knowledge, Skills and Abilities
Advanced Excel skills (PivotTables, VLOOKUP, advanced formulas).
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Adobe, SharePoint, and Edoc.
Familiarity with accounting systems and CRM platforms (Salesforce, HubSpot, or similar).
Strong analytical, organizational, and problem-solving skills.
Ability to balance multiple priorities and meet deadlines in a fast-paced environment.
Exceptional attention to detail and accuracy.
High level of integrity and discretion in handling confidential and financial information.
Self-motivated, efficient, and proactive with a strong sense of urgency.
Collaborative team player with the ability to work independently.
Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty sufficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED) required; Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred.
2-3 years of experience in sales support, accounting, or financial analysis.
Knowledge of sales principles and accounting practices preferred.
Strong interest in professional growth and process improvement.
Sales Administrator
Sales coordinator job in Farmington Hills, MI
The Administrative Sales Support Specialist provides essential clerical and analytical support to Astemo. This position will also be responsible for leading contract management activities for the department. The position requires strong organizational skills, attention to detail, and the ability to manage multiple administrative tasks involving data, documents, and cross-functional collaboration.
Essential Functions
Become an expert user in Astemo portals and programs such as ASTOM-S, Salesforce, SharePoint, Astemo Contract Review (CRM) System, etc.
Assist with pricing updates, maintain accurate monthly price lists, and coordination of end-of-life (EOL) activities.
Collect, analyze, and report customer data such as volumes, pricing changes, and shipping history.
Use the Astemo CRM System and other internal tools to issue, receive, and process customer RFQ's.
Maintain RFQs, contracts, and related documentation in SharePoint and internal databases.
Track progress of various requests and activities, providing follow-up to ensure deadlines are met.
Support the annual budget and sales forecast data collection from the account mgrs.
Generate and distribute reports such as customer scorecards and other special requests.
Support abnormal business recoveries by gathering and tracking required documentation.
Support continuous improvement actions that lead to process improvement and metrics gain.
Qualifications
3-5 years' experience working in the automotive and/or manufacturing in sales, program management, procurement, or related field.
Strong attention to detail with the ability to identify errors, inconsistencies, and areas for improvement in data or processes
Business or database management/analysis experience preferred.
Ability to manage complex projects that include large data sets.
Must be self-motivated and have excellent planning and organizational skills.
Must be able to lead activities as well as support as an effective team member.
Must be proficient in the use of EXCEL and have some experience with PowerPoint.
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.
Auto-ApplyInside Sales for Sign and Graphics Company
Sales coordinator job in Ann Arbor, MI
Replies within 24 hours Primary responsibilities:
Work with customers to scope out signage projects
Provide creative input to clients and recommend solutions
Prepare quotes for inbound leads (phone and email)
Manage signage and graphics projects from start to finish
Contact existing customers to discuss upcoming projects
Work hard and have fun
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. Compensation: $17.00 - $21.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyInside Sales & Estimating Coordinator
Sales coordinator job in Flint, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Davison, MI
Job Summary:
The primary responsibility of the Inside Sales Coordinator is to provide technical and administrative aid to the national sales staff within Mersino, serving as a working team member and individual contributor to the team's success.
Typical Duties and Responsibilities:
* Drive the bid-spec pipeline by managing the various bid lead services, identifying and pursuing large national projects, and passing on to branches those projects uncovered in the territory
* Drive the bid-spec market for municipal pump sales nationally
* Act as the first point of contact for inbound customer calls, providing initial dialogue to gain information on the opportunity, ultimately ensuring that the lead is passed on to the proper AM.
* Develop sales opportunities by researching and identifying potential clients
* Prepare basic quotes for sales opportunities including complete pumps, pump parts, accessory sales, etc.
* Provide technical support for the Global product lines (pumps, generators, accessories, etc.)
* Develop and maintain proper databases of references and project experience required with bid submission to facilitate the quoting process
* Complete database management of pricing on all components - sales and rental pricing - with attention to market conditions
* Complete CRM database auditing and maintenance
* Gather and maintain information required to complete pre-qualifications and other such submittals or approvals
* Maintain and manage municipal and government purchasing programs
* Develop a target list for prospective distributors, working with the Director of Inside Sales and Engineering to ensure proper market-targeting
* Assist with certification attainment and manage all certifications necessary for successful sales pursuit
* Provide necessary technical and job specific information to Marketing necessary for creating marketing tools
* Assist with gathering technical data on projects and preparing reports to summarize project details
* Ensure that the Mersino Way is a guiding document in all daily activities
Qualifications:
* Bachelor's degree in Business Administration or in a related field preferred
* 2 years of experience in a related field with the ability to demonstrate excellence in customer service
* Work experience in the construction industry preferred
* Planning and organizational skills in handling multiple projects
* Proficient in MS Office and other required PC software applications
Specific Expectations:
* Excellent internal and external customer service skills
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Excellent written and verbal communication skills
* Strongly self-motivated, ability to perform tasks with little or no direction
* The ability to work under pressure to meet deadlines
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Sales Administrator, Rebates & Customer Credits
Sales coordinator job in Auburn Hills, MI
ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI, DELCO REMY and HARTRIDGE. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.
At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality - developed and manufactured responsibly - that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.
Our Culture
PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.
Career Opportunities
We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.
JOB PURPOSE
This role supports the Sales Administration/ Business Planning team by managing customer rebate & discretionary payments.
KEY RESPONSIBILITIES
Key Responsibilities:
* Calculate and create cases to credit monthly, quarterly, and annual rebate payments to customers and buying groups
* Support miscellaneous payments to customers; sales discretionary, customer promotions, opportunities, lift credits, etc. Work with sales team to ensure documented process followed for each type of credit and review open items
* Manage funds for front door marketing (current PHINIA branded merchandise provider) for sales team requests for shows and events
* Sales reporting / rebate reporting for select customers
* Work with account receivable to assist in gathering backup information to help match off customer deductions with credits created. Assist in audit review for deductions in question.
* Assist senior sales administration role with customer program form updates in Salesforce.com; ensure rebate elements captured
* Ad Hoc sales administration and business planning tasks as required
* Ensure compliance with QMS, Sarbanes Oxley, and internal control requirements by developing and improving key processes
What we're looking for:
* High school diploma
* Strong problem-solving skills
* Microsoft Office (basic Excel, Word, PowerPoint)
* Great work ethic with excellent organizational skills
* Dependable; regular, predictable, full attendance is an essential function of the job
* Ability to communicate effectively both verbally and in writing
* Ability to multi-task
* Positive attitude
* Attention to detail
* Goal oriented
* Excellent time management skills
* Experience with Automotive Aftermarket customers preferred
* Experience with rebate calculation/management preferred
WHAT WE OFFER
We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.
WHAT WE BELIEVE
* Product Leadership - Innovation that brings value to our customers
* Humility - Seeking out diverse perspectives and working collaboratively
* Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional
* Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
* Integrity - Taking responsibility for our decisions and doing what is right
* Accountability - Taking ownership of our actions and driving results
SAFETY
You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!
We also believe employee health and safety is everyone's responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.
EQUAL EMPLOYMENT OPPORTUNITY
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
VISA SPONSORSHIP
PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.
NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS
Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
GLOBAL TERMS OF USE AND PRIVACY STATEMENT
Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.
Before submitting your application you will be asked to confirm your agreement with the terms.
Career Scam Disclaimer:
PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA's website to verify the authenticity of any employment opportunities.
Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit ***************
Auto-ApplyProperty Sales Coordinator
Sales coordinator job in Canton, MI
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow, we are in search of a Sales Coordinator for Sherwood Village, located in Canton, Michigan who will implement sales and financing strategies to increase the value of home sites and community sales while maintaining and increasing occupancy and revenue.
As a successful Sales Coordinator, you will:
Develop, implement and manage marketing strategies to meet or exceed sales goals, generate interest, establish positive relationships with the community and to maintain and increase occupancy.
Research market, demographics, competition, products, customer needs and follow through on all sales leads and referrals.
Create plans and take proactive measures to market the community to prospective customers.
Work in conjunction with the Community Manager in new and used home sales.
Implement sales and financing strategies and maintain regular contact with vendors.
With the Regional Manager, prepare advertising materials in order to gain visibility in the marketplace.
Implement sales and financing strategies to increase the value of home sites and community.
Understand, communicate and document all customer, vendor and financial transactions for future potential clients.
Assist Community Manager with general office responsibilities.
Assist with cleaning, repairing and making homes available for sale.
Perform other duties as assigned.
Minimum Requirements
A minimum of 2 - 3 years of sales experience required; property management experience, preferred.
High school diploma or GED required.
Exceptional customer service and communication skills.
Strong organizational, time management and follow-through skills.
Detailed orientated and the ability to work independently.
Valid operator's license and the ability to travel between communities.
Ability to multitask and be a team player in a fast-paced environment.
Proficiency in Microsoft Office specifically Excel and Outlook.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401K with company match
Property Sales Coordinator
Sales coordinator job in Canton, MI
Job Code: Sales Coordinator (FT) Address: 41275 Old Michigan City: Canton State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow, we are in search of a Sales Coordinator for Sherwood Village, located in Canton, Michigan who will implement sales and financing strategies to increase the value of home sites and community sales while maintaining and increasing occupancy and revenue.
As a successful Sales Coordinator, you will:
* Develop, implement and manage marketing strategies to meet or exceed sales goals, generate interest, establish positive relationships with the community and to maintain and increase occupancy.
* Research market, demographics, competition, products, customer needs and follow through on all sales leads and referrals.
* Create plans and take proactive measures to market the community to prospective customers.
* Work in conjunction with the Community Manager in new and used home sales.
* Implement sales and financing strategies and maintain regular contact with vendors.
* With the Regional Manager, prepare advertising materials in order to gain visibility in the marketplace.
* Implement sales and financing strategies to increase the value of home sites and community.
* Understand, communicate and document all customer, vendor and financial transactions for future potential clients.
* Assist Community Manager with general office responsibilities.
* Assist with cleaning, repairing and making homes available for sale.
* Perform other duties as assigned.
Minimum Requirements
* A minimum of 2 - 3 years of sales experience required; property management experience, preferred.
* High school diploma or GED required.
* Exceptional customer service and communication skills.
* Strong organizational, time management and follow-through skills.
* Detailed orientated and the ability to work independently.
* Valid operator's license and the ability to travel between communities.
* Ability to multitask and be a team player in a fast-paced environment.
* Proficiency in Microsoft Office specifically Excel and Outlook.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
Sales Coordinator
Sales coordinator job in Auburn Hills, MI
Responsibilities
Summary: The Sales Coordinator is responsible for supporting day-to-day activities for customer accounts. This role ensures accurate order processing, timely communication, and exceptional customer service while assisting in account growth initiatives.
Essential Duties & Responsibilities:
Responsibilities include, but are not limited to:
Account Support & Coordination:
Act as day-to-day liaison for assigned accounts.
Manage order entry, tracking, and delivery coordination of proto-type and pre-production orders.
Access and distribute customer prototype orders to the appropriate team members and maintain prototype tracker
Maintains purchase order tracker/ log.
Ensure accuracy pricing, invoicing, and documentation of all purchase orders for assigned accounts.
Update and maintain price files in system(s), i.e. AS400n& Future III database with customer shipping information, pricing, etc.
Provide service contract management support when needed.
Assists in the recovery of any past due balances from the customer accounts through written and verbal communication.
Set up customer files when needed.
Customer Service:
Respond promptly to customer inquiries and resolve issues effectively.
Maintain strong relationships through proactive communication and follow-up.
Data & Reporting:
Monitor account performance and prepare regular reports.
Assist in forecasting based on customer needs.
Provide support for various sales reporting activities such as Acquisition Plan, Quarterly Quote Report, Monthly Sales Reports, Board of Director Reports, etc.
Collaboration:
Work closely with sales, plants, program management and finance teams to ensure seamless operations.
Assist Account Manager/Director with direct customer contact or customer meetings per given direction.
Support Account Managers/Directors with administrative tasks and presentations.
Support internal activities including, but not limited to internal/external audits, PDTs, etc.
Support customer reception area as backup (Auburn Hills specific).
General:
Supports advanced engineering initiatives & collaborates with R&D teams.
Ensures adherence to company policies, industry standards & regulatory requirements.
Monitors & reports on key performance indicators (KPIs).
Qualifications
Qualifications:
Associate or Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
1-3 years of experience in account coordination or customer service, preferably in automotive.
Strong organizational and multitasking skills.
Excellent communication and problem-solving abilities.
Proficiency in Microsoft Office and CRM systems.
Key Competencies:
Detail-oriented and accurate.
Customer-focused mindset.
Ability to work under pressure and meet deadlines.
Team player with strong interpersonal skills.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills:
Ability to read, analyze & interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence & procedure manuals.
Ability to effectively present information & respond to questions from groups of managers, clients, customers & the general public.
Mathematical Skills:
Ability to apply concepts such as fractions, percentages, ratios & proportions to practical situations. Understanding of general financial principles.
Reasoning Abilities:
Ability to solve practical problems & deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Auto-ApplySales Coordinator
Sales coordinator job in Birmingham, MI
Detroit IT is looking for an experienced and well-organized Sales Coordinator to provide the necessary support to our sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
The goal is to help facilitate sales activities throughout the organization to maximize company sales performance and client satisfaction. This position reports to the CTO and has responsibility for assisting with the all facets of the company's sales efforts including prospecting, CRM management, meeting coordinator, goal setting, proposal preparation and outbound communications.
Job Responsibilities:
• Facilitate sales process- both in person and/or remotely using current online presentations, managing schedules for team members and setting up client appointments.
• Take the lead on organizing the resources necessary to put together high quality sales presentations.
• Assist in preparing and delivering sales presentations and proposals to prospective and current clients.
• Responsible for taking all live chats and passing non-sales related inquires to Service Desk Coordinator. An free smartphone app is available so you can be on the chat while on the go.
• Respond to customer inquiries made through the website or phone within 1 business hour.
• Run weekly reports and prospect recent website visitors for new leads and follow up as necessary. Reports should be printed and emailed to CTO by 9am every Monday.
• Complete weekly follow up calls or emails for all outstanding proposals and quotes and note all details in CRM or lead/sales tracking system.
• Manage maintenance agreement renewals and ensure all agreements are up to date and do not expire. This includes confirming the total workstations and servers supported is accurate and all services provided by Detroit IT are included in the agreements.
• Help develop and implement strategic sales plans.
• Manage estimates in Pandadoc to ensure open estimates are up to date, closed estimates are not showing as opportunities as well as approved estimates are accurate. Work with Operations Coordinator to ensure all estimates are up to date on a weekly basis.
• Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date.
• Respond to customers and give after-sales support when requested.
• Manage contacts, leads and sales data in Detroit IT CRM to ensure accuracy and reporting.
• Prepare marketing reports by collecting, analyzing, and summarizing sales data.
• Report weekly pipeline forecasts every Friday to CTO.
• Develop market analysis to identify customer needs, price schedules, and discount rates.
• Facilitate the processing of all approved quotes with accuracy and timeliness. This includes hardware and software purchases as well as client on-boarding.
• Act as the primary customer service contact for clients who have questions about their accounts or our products.
• Identify client needs and assist marketing team with email communications to promote the team, new products or services as needed.
• Promote completed projects to our potential and current clients through a blog, email and social media posting within 2 weeks of any project completion.
• Stay current with client needs, competition, and industry trends.
• Update job knowledge by participating in educational opportunities and reading trade publications.
• Maintain active participation and membership in networking organizations.
Job Requirements:
Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
Good computer skills (MS Office)
Strong organizational and follow-up skills. Always delivering on promises made.
Well-organized and responsible with an aptitude in problem-solving
Excellent verbal and written communication skills
A team player with high level of dedication
BS/BA in business administration or relevant field; certification in sales or marketing will be an asset
Sales Operations & Customer Experience Coordinator
Sales coordinator job in Flint, MI
Job Description
M21 Motorcars is looking for a Sales Operations and Customer Experience Coordinator with proven dealership experience. This position keeps our store running smoothly behind the scenes while supporting our sales team in delivering a professional, friendly, and customer-first experience. You will help manage our CRM, phones, lead flow, follow-ups, documentation, and internal communication so every guest feels taken care of from the moment they contact us.
You understand dealership processes, you know how to keep information organized and accurate, and you take pride in making sure every detail is handled the right way.
Compensation:
$18 - $22 hourly
Responsibilities:
Manage CRM entries, lead notes, tasks, and customer profiles
Answer phones, handle incoming leads, and schedule appointments
Support sales associates by preparing information and keeping processes on track
Ensure follow-ups, messages, and customer touchpoints are completed on time
Keep all paperwork and digital documentation accurate and organized
Maintain a smooth workflow that protects the customer experience
Work closely with leadership to maintain consistent operational standards
Qualifications:
Previous dealership experience is required
Experience in sales support, BDC, CRM management, or dealership operations
Strong communication skills with a customer-first mindset
High attention to detail and strong organizational ability
Comfort with dealership technology, CRM systems, and structured processes
Professional, calm, and dependable presence in a fast-paced environment
About Company
M21 Motorcars is a growing pre-owned dealership in Flint Township built on honesty, service, and genuine care for every customer. We focus on high-quality used vehicles and an experience that feels professional, welcoming, and pressure-free. Our team takes time to understand each guest's needs and guide them toward the right vehicle with clarity and respect.
We believe trust is earned through transparency, clean communication, and doing the right thing every time. As we grow, we are building a culture where customers feel valued, and employees feel supported. Our goal is simple. Treat people right, offer quality vehicles, and make the car-buying experience something customers actually enjoy.
Inside Sales Representative - Fire Protection
Sales coordinator job in Novi, MI
Inside Sales Representative
About the Company
Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan is located in Novi, MI, with an excellent team of 100+ employees who are responsible for the inspection and installation of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers and other fire protection services. We strive to provide our customers with the highest quality services to help keep them fire safe and code compliant. Fire Systems of Michigan has an extensive customer base with over 10,000 fire systems that we perform recurring inspection and repair services throughout the state. Fire Systems of Michigan is continually growing through its internal sales and marketing activities, strong reputation, and business acquisitions. Please visit our website, ****************************** to learn more about us.
About The Position
Fire Systems of Michigan is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team.
Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
Call on select vertical markets to find sales opportunities.
Call on very past due inspections and lost accounts to recover their business.
Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Compensation
This is an hourly position based on experience. Pay is negotiable.
Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
Bachelor's degree in marketing or business-related field preferred
Minimum of 1 years of inside sales experience in a commercial service industry preferred.
Telephone sales experience.
Relentless follow up ability.
Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
Strong interpersonal and communication skills.
Strong organizational and time management skills
Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
401K with company match
Medical, Dental and Vision
Company paid Short & Long Term Disability
Company paid Life Insurance
Flexible spending accounts, Health and Dependent
AFLAC
Vacation and Personal Time
Paid Holidays
Tuition Reimbursement
Fire Systems of Michigan, LLC. is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
#FireSystemsOfMichigan #Novi #Detroit #InsideSales #Michigan #MichiganJobs
Temporary Retail Sales Support
Sales coordinator job in Monroe, MI
Brand Overview:As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our success is deeply rooted in our commitment to our values.Ready to apply? We currently have an opportunity for a Temporary Retail Sales Support to join our team located at our Store 0673-Telegraph Plaza-maurices-Monroe, MI 48162.
Ready to help bring feel good fashion for real life™ to hometowns across North America? We're looking for individuals with a passion for fashion that have what it takes to give the kind of exceptional service our customers know, love and deserve from us. Since 1931, we've helped women look and feel their best every day - making maurices not only a special place to shop, but a great place to work and connect. Apply today!
Position Overview:
Looking to work in a fast-paced environment? Join our team for the holiday season and earn some extra cash and a 40% discount. You'll get to help our customers find gifts for family and friends as well as dress themselves for all their holiday events! As a member of our team, you'll provide excellent service to our customers and make sure the store looks great! And we'll make sure you have fun while doing it! Apply today if you are people focused, goal oriented, have a flexible schedule. The above information has been designed to indicate the general nature and level of work performed by employees within this classification.
Location:
Store 0673-Telegraph Plaza-maurices-Monroe, MI 48162
Position Type:Temporary (Fixed Term)/Part time
Benefits Overview:
*********************************
Equal Employment Opportunity
The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.
The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.
Note to Applicants: Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law.
Auto-ApplyInside Sales Associate II
Sales coordinator job in Warren, MI
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
Auto-ApplyInside Counter Sales Associate I
Sales coordinator job in Madison Heights, MI
As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.
A Little About Your Day:
You will work directly with customers to ensure they order the right products and that the orders are ready on time.
Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
You will support operations by pulling orders and packing them as needed.
This Might Be the Opportunity for you if:
You are looking for a career with a growing company with opportunities for growth, development, and advancement.
You love working with customers, providing solutions and outstanding customer service.
You have an entrepreneurial spirit is the foundation of your work ethic. You are results-driven, and adept at utilizing technology and data to support your success strategy.
You are skilled at developing and nurturing relationships as a means to success.
You love winning and are innately competitive.
You refuse to compromise your integrity to make a “sale”.
Paying attention to the details is engrained in who you are. Doing it right is as important as doing it with a sense of urgency.
You stay focused, and nothing falls through the cracks on your watch.
What you'll need for success:
A minimum of two-to-three years of successful inside sales experience.
Knowledge of the construction industry and products a plus.
At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
Knowledge of customer service and order processing systems.
We Can Offer You:
Colony Hardware provides a performance-based culture where all employees are rewarded for achievement of both personal and company goals. This includes:
Competitive salary plus quarterly bonuses
Multiple medical, dental, and vision plan options
Short Term Disability, Long Term Disability, and Life Insurance
401k retirement plans with a generous company match
Tuition reimbursement
Competitive sick, vacation and PTO time as well as paid holidays
Company-provided PPE as required
Company-paid training and certifications
Generous discounts on the best products from leading industry vendors
About Colony Hardware:
With 50 locations and 1,000 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony Hardware's Commitment to Equal Opportunity
Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Auto-ApplyInside Sales Associate II
Sales coordinator job in Warren, MI
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
Auto-ApplyInside Sales Representative
Sales coordinator job in Farmington Hills, MI
Are you a natural closer with a passion for helping people make confident decisions? Thornton & Grooms is looking for a Inside Sales Representative to turn leads into wins. If you thrive on building relationships, overcoming objections, and creating solutions that customers trust, this is your chance to join a company where your drive directly impacts success.
Why Join Thornton and Grooms
Thornton & Grooms isn't just a workplace-it's a thriving community where your growth and success matter. We foster a culture built on continuous learning, integrity, and true collaboration, where our core values aren't just written on the wall but lived out every day. We know that balance fuels both well-being and performance, which is why we offer comprehensive benefits and no on-call demands for our field professionals. At Thornton & Grooms, our people don't just work-they excel, grow, and thrive.
Thornton & Grooms. Trusted & Guaranteed since 1937.
What Does It Take?
The passion and drive for sales and the proven success in a previous role
Ability to overcome objectives and show value added by using Thornton & Grooms
Experience providing options and closing sales over the phone
Ability to pass prescreening requirements: Clear 9-panel drug test and background check
Benefits To Look Forward To
Excellent medical, dental, vision, and life coverage (with HSA matching options)
Paid community service and wellness days
401k match up to 4%
The Big Task
The Inside Sales Representative is responsible for recovering opportunities from our Plumbing Service, Electrical Service, and Drain Sales teams to help fill the board and reach revenue goals.
Key Sub-Tasks
At the end of the first 30 days, you will be expected to:
* Understand the T&G brand and value we provide to customers
* Follow company and CX guidelines, processes, and best practices
* Understand job capacity and the booking board
* Identify and engage with key stakeholders and vendors/partners to learn the ins and outs of the role
* Familiarize yourself with the Inside Sales Representative best practices, scripts, and cube-side feedback form
* Start conducting outbound calls, texts, etc. with customers
At the end of the first 3 months, you will be expected to:
* You're making significant ongoing progress towards all Key Performance Indicators
Ongoing tasks:
* Add Value to Unsold Work
* Conduct happy calls to ensure customer satisfaction during the original visit and refer unsatisfied customers to Customer Care as needed
* Understand the wants and/or needs of the customer and pair those with the benefits of the items provided on the estimates
* Remove confusion by answering questions related to options, cost, timing, warranty, next steps, etc.
* Offer financing options, rebates, promotions, or discounts to encourage the customer to buy now
* Close Unsold Drain Sales Leads
* Review unconverted Drain Sales estimates from the previous day to identify and prioritize opportunities
* Reach out to Drain Specialists as needed to obtain further information, discuss customer objections, and review any other insights that resulted in them not closing at the table
* Communicate with the customer via outbound calling and use SMS software to begin drip campaign messaging
* Continue pursuing leads for 6 months (or until asked to stop or told they bought elsewhere)
* Document conversations and book follow-ups
* Coordinate sold installations with the Plumbing Install Coordinator
* Convert Plumbing Service & Electrical Service Estimates
* Review the estimates from $0/$89 jobs completed from Plumbing Service and Electrical Service to identify high-value opportunities
* Work with Customer Success to know what we need to fill the install board today and the likelihood of filling it based on service jobs booked
* Communicate with the customer via outbound calling and use SMS software to begin drip campaign messaging
* Continue pursuing leads for 6 months (or until asked to stop or told they bought elsewhere)
* Document conversations and book follow-ups
* Book service work through Service Titan and coordinate with Customer Success as needed
* Save "Sold" Plumbing, Drain, and Electrical Work
* Answer inbound calls from customers who are calling to cancel sold work
* Empathetically listen to understand why they want to cancel the work and determine the best way to "save" the job
* Submit lost sales to the appropriate manager to begin refund process
* Assist with Revenue & Booking Goals
* Attend CX Huddle to review current job availability and bookings
* Utilize the high authority close procedure to negotiate with customers to fill same day / next day slots
* Outbound on Second Chance Leads and other lead sources to fill service/sales bookings
* Track daily/weekly/monthly opportunities, close rate, and sales data
* Build your knowledge of products and services offered by the Plumbing & Drain departments by attending meetings, product related trainings, and going on ride-alongs
* Collaborate closely with other teams such as marketing and sales to develop effective sales strategies
* Expand and grow your sales expertise through regular training, seminars, books, networking, etc.
Key Performance Indicators
* Uphold, support, and engage in our purpose and core values
* Add Value to Sold Work
* Call quality score 80%+
* Close Unsold Drain Sales Leads
* Sell 10% of lost sales opportunities
* Convert Plumbing Service Estimates
* Sell 10% of unsold service opportunities
* Convert Electrical Service Estimates
* Sell 10% of unsold service opportunities
* Save Sold Plumbing & Drain Work
* Recover 20% of sold work
Desired Skills & Experience
* If you have the skills needed to accomplish the objectives and tasks above, then you would be a good fit for this position.
* Applicants with 3+ years Sales and/or Customer Service experience are preferred
* Applicants must have strong listening, verbal, and written communication skills
* Must be resilient, persistent, and a self-starter
* Flexibility to work evenings and weekends
Requirements
Ability to pass prescreening requirements: Clear 9-panel drug test and background check
Core Values
Love
Team
Professionalism
Today
Mission Statement
To be ever building the professionalism, integrity, and honor of the trades.
Physical Demands
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
The Team Member must have a full range of motion including the use of hands, feet, and fingers to handle and feel objects and must be capable of bending, reaching, and crouching.
Must have command of senses, sight, hearing, touch. Specific vision abilities required include close vision, depth perception, and the ability to adjust and focus. Must hear and speak well enough to conduct business with team members and vendors.
Work Environment
The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
A typical workweek is five (5) days per week, with the ability to flex to attend early morning meetings, call customers when they are available (i.e. evenings and weekends). Hours may vary from season to season. This is an onsite position with some remote work permitted.
66000 Inside Sales
Sales coordinator job in Novi, MI
By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Cosmoprof will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
· Build relationships and inspire loyalty.
· Recommend additional and complimentary products.
· Inform customers of current promotions and events.
· Set up advertising displays and arrange merchandise to highlight sales and promotional events.
· Ensure our customers are informed about and enrolled in our Loyalty program.
· Complete transactions accurately and efficiently.
· Maintain a professional store environment and communicate inventory issues.
· Demonstrate our Cosmoprof Culture Values.
· We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
· The people are creative, fun and passionate about beauty.
· Generous product discount and free sample products.
· You will receive a great education regarding our products.
· You will have ample opportunity for growth.
· You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
High School Diploma or equivalent
Must 18 years of age or older
1 + years retail sales/customer service experience preferred
Must be available to meet the scheduling needs of the business
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute knowledge from product knowledge training to support with customer service
Can read and explain product labels
Can follow direction and perform other duties as assigned by Manager
Legal wants you to know:
· Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
· May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplyInside Sales Representative
Sales coordinator job in Sterling Heights, MI
Job Description
JOB TITLE: Inside Sales Representative
WORKING HOURS: 7am - 4.30pm
About Pineapple
Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family-run business, we now operate worldwide with offices in the UK, France, Germany, and the USA, employing over 200 people globally.
We design furniture that supports calm, safety, and wellbeing-combining functionality, sustainability, and great design.
About the role
As an Inside Sales Representativeyou'll play a key role in supporting our USA-based sales team while owning and growing your own portfolio of customers. This is an exciting opportunity for a driven sales professional who enjoys building relationships, uncovering opportunities, and contributing directly to business growth.
You'll work closely with our Area Sales Representatives, nurturing existing customer relationships while actively developing new business opportunities. This role is a balanced mix of account management (60%) and new business development (40%), ideal for someone who enjoys both relationship-building and prospecting.
What You'll Be Doing
Build and maintain strong relationships with existing customers via phone and email.
Proactively generate new business through outbound calls, email campaigns, and targeted outreach.
This is a phone-based role requiring approximately 4 hours per day on outbound calls, with a target of 50 calls per day.
Identify customer needs and recommend appropriate product solutions from our furniture range.
Qualify leads and guide them through the sales process.
Set appointments and support Area Sales Representatives with key opportunities.
Follow up on quotes and maintain momentum throughout the sales cycle.
Research new markets, growth areas, and decision-makers within target organizations.
Maintain accurate and detailed records in the CRM system.
Collaborate with the Area Sales Manager on larger or strategic opportunities.
Attend meetings, trade shows, and exhibitions as required.
Handle inbound customer calls and provide general sales support.
Provide administrative cover and assist team members when needed.
Requirements
What We're Looking For
Proven experience in sales, business development, or account management, ideally phone-based.
A track record of meeting or exceeding sales targets and KPIs.
Confidence in outbound prospecting and relationship-building.
Strong negotiation and persuasion skills.
Self-motivated, proactive, and comfortable working under pressure.
Excellent time management and ability to prioritize effectively.
Professional, approachable, and adaptable with a “can-do” attitude.
Strong written and verbal communication skills.
You embody our company people values:
Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.
Benefits
Why You'll Love Working With Us
Competitive salary + uncapped commission - your effort directly rewards you
100% company-paid healthcare and 401(k) plan to secure your future
15 days PTO + local holidays, plus an extra day off for your birthday
Make a global impact: a tree planted in your honor
Fun team socials and monthly Pizza Fridays
Employee referral bonus program - help friends join and earn rewards
Supportive, dynamic environment where your contribution truly matters
We are an equal opportunities employer. We welcome applications from all suitably qualified persons.
Agencies we know where you are if we need any support, thank you for your interest in working with Pineapple.
Inside Sales & Estimating Coordinator
Sales coordinator job in Davison, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Davison, MI
Job Summary:
The primary responsibility of the Inside Sales Coordinator is to provide technical and administrative aid to the national sales staff within Mersino, serving as a working team member and individual contributor to the team's success.
Typical Duties and Responsibilities:
* Drive the bid-spec pipeline by managing the various bid lead services, identifying and pursuing large national projects, and passing on to branches those projects uncovered in the territory
* Drive the bid-spec market for municipal pump sales nationally
* Act as the first point of contact for inbound customer calls, providing initial dialogue to gain information on the opportunity, ultimately ensuring that the lead is passed on to the proper AM.
* Develop sales opportunities by researching and identifying potential clients
* Prepare basic quotes for sales opportunities including complete pumps, pump parts, accessory sales, etc.
* Provide technical support for the Global product lines (pumps, generators, accessories, etc.)
* Develop and maintain proper databases of references and project experience required with bid submission to facilitate the quoting process
* Complete database management of pricing on all components - sales and rental pricing - with attention to market conditions
* Complete CRM database auditing and maintenance
* Gather and maintain information required to complete pre-qualifications and other such submittals or approvals
* Maintain and manage municipal and government purchasing programs
* Develop a target list for prospective distributors, working with the Director of Inside Sales and Engineering to ensure proper market-targeting
* Assist with certification attainment and manage all certifications necessary for successful sales pursuit
* Provide necessary technical and job specific information to Marketing necessary for creating marketing tools
* Assist with gathering technical data on projects and preparing reports to summarize project details
* Ensure that the Mersino Way is a guiding document in all daily activities
Qualifications:
* Bachelor's degree in Business Administration or in a related field preferred
* 2 years of experience in a related field with the ability to demonstrate excellence in customer service
* Work experience in the construction industry preferred
* Planning and organizational skills in handling multiple projects
* Proficient in MS Office and other required PC software applications
Specific Expectations:
* Excellent internal and external customer service skills
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Excellent written and verbal communication skills
* Strongly self-motivated, ability to perform tasks with little or no direction
* The ability to work under pressure to meet deadlines
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled