Residential Sales Consultant
Sales coordinator job in Auburn Hills, MI
Pella Corporation is accepting applications for a Resident Sales Consultant for the Northern Detroit market. The Residential Sales Consultant is responsible for selling Pella windows and doors directly to homeowners for replacement projects. Through in-home sales appointments and following a structured selling process the consultant will understand the customer's wants and needs and translate our product offerings to match. The consultant will strive for first-time close and will deliver effective follow-up as needed to close the rest. It is expected that all Residential Sales Consultants will proactively create self-generated leads such as new referrals through customer relationship networking to drive sales goals and maximize earning potential. The ideal candidate will be results driven, have outside sales experience, and thrive in a fast-paced environment.
Pella Corporation offers the following:
Salary and uncapped commission
Mileage reimbursement
Hybrid work environment that includes your home office & appointments in the customer's home
Full benefits package which includes medical, dental, and vision
Health savings and flex spending accounts
Company paid life insurance
Company paid short/long term disability insurance
401k with company match
20 paid vacation days and paid holidays
In-depth training program that includes virtual & hands on learning
Quality engineered product solutions that are unmatched in the window and door industry
Smartphone, tablet, laptop computer, and product samples provided
Solid reputation of the Pella Brand
Exciting, nationwide career growth opportunities
Responsibilities/Accountabilities:
Achieving individual sales and customer satisfaction goals and objectives.
Effectively presenting Pella solutions to customers by executing the Pella Retail Sales Process during the in-home consultation.
Striving to close the sale during all customer interactions.
Ensuring quotes and orders are accurate following company sales process.
Responding to customer concerns and engaging sales support resources to achieve first-time resolution on all customer problems/issues.
Be available for customer appointments during evenings and weekends, in addition to weekday hours.
Maintaining an exceptional level of expertise in products/services relating to Pella's customers, as well as staying abreast of the competitive landscape.
Conducting after-sales follow-up with customers and developing lead and referral generation.
Actively represent Pella at company sponsored events, invitations to discuss and/or present Pella products, and/or home shows.
Strong customer database systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
Skills/Knowledge
Able to quickly earn trust and credibility with customers
Provide superb customer service and generate referrals from one customer to others
Skilled at relating to a variety of customers- balances poise and integrity with a service mentality
Able to negotiate, build value and address objections towards closing a sale
Works collaboratively with Pella team members and customers
Able to grasp technical concepts related to general construction
Strong problem-solving skills
Energized by meeting and engaging new people, skilled networker
Tenacious, able to persevere through sales challenges and setbacks
Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available
Seeks out internal experts and utilizes their knowledge
Adaptable to changing processes and priorities
Works well without close supervision but always keeps their manager informed.
Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience. Individual's motor vehicle record must also comply with company requirements. Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
Language and Communication Skills
Ability to read and analyze documents related to contracts and work documents. Ability to write reports and business correspondence. Ability to verbally present information and respond to questions from customers, managers, and the general public.
Professional Skills
Must present a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customers and visitors.
Reasoning Abilities
Ability to solve practical and arithmetic problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Physical Demands
While performing the duties of this job, the employee is regularly required to drive an automobile, stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The noise level in the work environment varies between low to moderate in administrative offices and to moderate on constructions sites.
Travel
The vast majority of travel will be local. Must be able to drive to showrooms, job sites and customer/contractor locations and required company functions at various locations.
Sales Administrator, Rebates & Customer Credits
Sales coordinator job in Auburn Hills, MI
ABOUT US PHINIA: Advancing sustainability today, powering a cleaner tomorrow. PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI, DELCO REMY and HARTRIDGE. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.
At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality - developed and manufactured responsibly - that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.
Our Culture
PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.
Career Opportunities
We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.
JOB PURPOSE
This role supports the Sales Administration/ Business Planning team by managing customer rebate & discretionary payments.
KEY RESPONSIBILITIES
Key Responsibilities:
* Calculate and create cases to credit monthly, quarterly, and annual rebate payments to customers and buying groups
* Support miscellaneous payments to customers; sales discretionary, customer promotions, opportunities, lift credits, etc. Work with sales team to ensure documented process followed for each type of credit and review open items
* Manage funds for front door marketing (current PHINIA branded merchandise provider) for sales team requests for shows and events
* Sales reporting / rebate reporting for select customers
* Work with account receivable to assist in gathering backup information to help match off customer deductions with credits created. Assist in audit review for deductions in question.
* Assist senior sales administration role with customer program form updates in Salesforce.com; ensure rebate elements captured
* Ad Hoc sales administration and business planning tasks as required
* Ensure compliance with QMS, Sarbanes Oxley, and internal control requirements by developing and improving key processes
What we're looking for:
* High school diploma
* Strong problem-solving skills
* Microsoft Office (basic Excel, Word, PowerPoint)
* Great work ethic with excellent organizational skills
* Dependable; regular, predictable, full attendance is an essential function of the job
* Ability to communicate effectively both verbally and in writing
* Ability to multi-task
* Positive attitude
* Attention to detail
* Goal oriented
* Excellent time management skills
* Experience with Automotive Aftermarket customers preferred
* Experience with rebate calculation/management preferred
WHAT WE OFFER
We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.
WHAT WE BELIEVE
* Product Leadership - Innovation that brings value to our customers
* Humility - Seeking out diverse perspectives and working collaboratively
* Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional
* Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
* Integrity - Taking responsibility for our decisions and doing what is right
* Accountability - Taking ownership of our actions and driving results
SAFETY
You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!
We also believe employee health and safety is everyone's responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.
EQUAL EMPLOYMENT OPPORTUNITY
PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
VISA SPONSORSHIP
PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.
NO UNAUTHORIZED REFERRALS FROM RECRUITERS & VENDORS
Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
GLOBAL TERMS OF USE AND PRIVACY STATEMENT
Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.
Before submitting your application you will be asked to confirm your agreement with the terms.
Career Scam Disclaimer:
PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA's website to verify the authenticity of any employment opportunities.
Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit ***************
Auto-ApplyInside Sales for Sign and Graphics Company
Sales coordinator job in Ann Arbor, MI
Replies within 24 hours Primary responsibilities:
Work with customers to scope out signage projects
Provide creative input to clients and recommend solutions
Prepare quotes for inbound leads (phone and email)
Manage signage and graphics projects from start to finish
Contact existing customers to discuss upcoming projects
Work hard and have fun
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. Compensation: $17.00 - $21.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyInside Sales & Estimating Coordinator
Sales coordinator job in Davison, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Davison, MI
Job Summary:
The primary responsibility of the Inside Sales Coordinator is to provide technical and administrative aid to the national sales staff within Mersino, serving as a working team member and individual contributor to the team's success.
Typical Duties and Responsibilities:
* Drive the bid-spec pipeline by managing the various bid lead services, identifying and pursuing large national projects, and passing on to branches those projects uncovered in the territory
* Drive the bid-spec market for municipal pump sales nationally
* Act as the first point of contact for inbound customer calls, providing initial dialogue to gain information on the opportunity, ultimately ensuring that the lead is passed on to the proper AM.
* Develop sales opportunities by researching and identifying potential clients
* Prepare basic quotes for sales opportunities including complete pumps, pump parts, accessory sales, etc.
* Provide technical support for the Global product lines (pumps, generators, accessories, etc.)
* Develop and maintain proper databases of references and project experience required with bid submission to facilitate the quoting process
* Complete database management of pricing on all components - sales and rental pricing - with attention to market conditions
* Complete CRM database auditing and maintenance
* Gather and maintain information required to complete pre-qualifications and other such submittals or approvals
* Maintain and manage municipal and government purchasing programs
* Develop a target list for prospective distributors, working with the Director of Inside Sales and Engineering to ensure proper market-targeting
* Assist with certification attainment and manage all certifications necessary for successful sales pursuit
* Provide necessary technical and job specific information to Marketing necessary for creating marketing tools
* Assist with gathering technical data on projects and preparing reports to summarize project details
* Ensure that the Mersino Way is a guiding document in all daily activities
Qualifications:
* Bachelor's degree in Business Administration or in a related field preferred
* 2 years of experience in a related field with the ability to demonstrate excellence in customer service
* Work experience in the construction industry preferred
* Planning and organizational skills in handling multiple projects
* Proficient in MS Office and other required PC software applications
Specific Expectations:
* Excellent internal and external customer service skills
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Excellent written and verbal communication skills
* Strongly self-motivated, ability to perform tasks with little or no direction
* The ability to work under pressure to meet deadlines
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Sales Administrator
Sales coordinator job in Farmington Hills, MI
The Administrative Sales Support Specialist provides essential clerical and analytical support to Astemo. This position will also be responsible for leading contract management activities for the department. The position requires strong organizational skills, attention to detail, and the ability to manage multiple administrative tasks involving data, documents, and cross-functional collaboration.
Essential Functions
Become an expert user in Astemo portals and programs such as ASTOM-S, Salesforce, SharePoint, Astemo Contract Review (CRM) System, etc.
Assist with pricing updates, maintain accurate monthly price lists, and coordination of end-of-life (EOL) activities.
Collect, analyze, and report customer data such as volumes, pricing changes, and shipping history.
Use the Astemo CRM System and other internal tools to issue, receive, and process customer RFQ's.
Maintain RFQs, contracts, and related documentation in SharePoint and internal databases.
Track progress of various requests and activities, providing follow-up to ensure deadlines are met.
Support the annual budget and sales forecast data collection from the account mgrs.
Generate and distribute reports such as customer scorecards and other special requests.
Support abnormal business recoveries by gathering and tracking required documentation.
Support continuous improvement actions that lead to process improvement and metrics gain.
Qualifications
3-5 years' experience working in the automotive and/or manufacturing in sales, program management, procurement, or related field.
Strong attention to detail with the ability to identify errors, inconsistencies, and areas for improvement in data or processes
Business or database management/analysis experience preferred.
Ability to manage complex projects that include large data sets.
Must be self-motivated and have excellent planning and organizational skills.
Must be able to lead activities as well as support as an effective team member.
Must be proficient in the use of EXCEL and have some experience with PowerPoint.
Equal Opportunity Employer (EOE) - Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender, identity, disability, protected veteran status and national origin.
At Astemo, we're challenging the status quo with the power of diversity, inclusion, and collaboration. Our goal is to build an inclusive work environment that celebrates the differences of our employees. We want to ensure that every employee feels valued, respected and empowered. We don't just accept difference-we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Astemo is proud to be an equal opportunity employer.
If you need a reasonable accommodation to apply for a job at Astemo, please send the nature of the request and contact information to ************************* when applying for the position.
Auto-ApplySales Coordinator
Sales coordinator job in Auburn Hills, MI
Responsibilities
Summary: The Sales Coordinator is responsible for supporting day-to-day activities for customer accounts. This role ensures accurate order processing, timely communication, and exceptional customer service while assisting in account growth initiatives.
Essential Duties & Responsibilities:
Responsibilities include, but are not limited to:
Account Support & Coordination:
Act as day-to-day liaison for assigned accounts.
Manage order entry, tracking, and delivery coordination of proto-type and pre-production orders.
Access and distribute customer prototype orders to the appropriate team members and maintain prototype tracker
Maintains purchase order tracker/ log.
Ensure accuracy pricing, invoicing, and documentation of all purchase orders for assigned accounts.
Update and maintain price files in system(s), i.e. AS400n& Future III database with customer shipping information, pricing, etc.
Provide service contract management support when needed.
Assists in the recovery of any past due balances from the customer accounts through written and verbal communication.
Set up customer files when needed.
Customer Service:
Respond promptly to customer inquiries and resolve issues effectively.
Maintain strong relationships through proactive communication and follow-up.
Data & Reporting:
Monitor account performance and prepare regular reports.
Assist in forecasting based on customer needs.
Provide support for various sales reporting activities such as Acquisition Plan, Quarterly Quote Report, Monthly Sales Reports, Board of Director Reports, etc.
Collaboration:
Work closely with sales, plants, program management and finance teams to ensure seamless operations.
Assist Account Manager/Director with direct customer contact or customer meetings per given direction.
Support Account Managers/Directors with administrative tasks and presentations.
Support internal activities including, but not limited to internal/external audits, PDTs, etc.
Support customer reception area as backup (Auburn Hills specific).
General:
Supports advanced engineering initiatives & collaborates with R&D teams.
Ensures adherence to company policies, industry standards & regulatory requirements.
Monitors & reports on key performance indicators (KPIs).
Qualifications
Qualifications:
Associate or Bachelor's degree in Business, Marketing, or related field (or equivalent experience).
1-3 years of experience in account coordination or customer service, preferably in automotive.
Strong organizational and multitasking skills.
Excellent communication and problem-solving abilities.
Proficiency in Microsoft Office and CRM systems.
Key Competencies:
Detail-oriented and accurate.
Customer-focused mindset.
Ability to work under pressure and meet deadlines.
Team player with strong interpersonal skills.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills:
Ability to read, analyze & interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence & procedure manuals.
Ability to effectively present information & respond to questions from groups of managers, clients, customers & the general public.
Mathematical Skills:
Ability to apply concepts such as fractions, percentages, ratios & proportions to practical situations. Understanding of general financial principles.
Reasoning Abilities:
Ability to solve practical problems & deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Auto-ApplySales Support Administrator
Sales coordinator job in Southfield, MI
The Sales Support Administrator provides administrative support to the sales team while assisting with general accounting functions. Responsible for preparing and or assisting with proposals, reports, monthly and yearly sales reporting, maintaining accurate sales and financial records for equipment placed on loan, and general support to the Sales Managers and Chief Financial Officer. This hybrid role requires strong organizational, analytical, and customer service skills, as well as the ability to balance multiple priorities in a fast-paced environment. Essential Functions
Provide day-to-day administrative support to sales managers and representatives.
Maintain up to date and accurate records.
Assist with preparation of proposals, agreements, dealer communications, presentations, and sales reports.
Generate and analyze sales performance reports to monitor trends and evaluate progress against goals.
Assist with and maintain CRM and sales databases, ensuring accuracy of customer, pricing, and product information.
Assist with RFPs, proposals, rebates, and contract documentation.
Train and support sales reps with reports, spreadsheets, and order processing.
Assist with the planning and support in sales meetings, including preparation of materials and presentations.
Track equipment on loan and maintain corporate UCC filings.
Review customer accounts annually to ensure sales commitments are being met.
Continuously identify opportunities to streamline and improve processes.
Process accounts payable and accounts receivable transactions.
Manage vendor invoices, purchase orders, and employee expense reports as needed.
Prepare journal entries and assist with month-end reporting as needed.
Communicate with vendors explaining payment details as needed.
Post trade and expense invoices.
Perform other duties as assigned.
Knowledge, Skills and Abilities
Advanced Excel skills (PivotTables, VLOOKUP, advanced formulas).
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams), Adobe, SharePoint, and Edoc.
Familiarity with accounting systems and CRM platforms (Salesforce, HubSpot, or similar).
Strong analytical, organizational, and problem-solving skills.
Ability to balance multiple priorities and meet deadlines in a fast-paced environment.
Exceptional attention to detail and accuracy.
High level of integrity and discretion in handling confidential and financial information.
Self-motivated, efficient, and proactive with a strong sense of urgency.
Collaborative team player with the ability to work independently.
Minimum Qualifications To perform this job successfully, an individual must be able to perform each essential duty sufficiently. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED) required; Associate's or Bachelor's degree in Business, Accounting, Finance, or related field preferred.
2-3 years of experience in sales support, accounting, or financial analysis.
Knowledge of sales principles and accounting practices preferred.
Strong interest in professional growth and process improvement.
Sales Coordinator
Sales coordinator job in Birmingham, MI
Detroit IT is looking for an experienced and well-organized Sales Coordinator to provide the necessary support to our sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
The goal is to help facilitate sales activities throughout the organization to maximize company sales performance and client satisfaction. This position reports to the CTO and has responsibility for assisting with the all facets of the company's sales efforts including prospecting, CRM management, meeting coordinator, goal setting, proposal preparation and outbound communications.
Job Responsibilities:
• Facilitate sales process- both in person and/or remotely using current online presentations, managing schedules for team members and setting up client appointments.
• Take the lead on organizing the resources necessary to put together high quality sales presentations.
• Assist in preparing and delivering sales presentations and proposals to prospective and current clients.
• Responsible for taking all live chats and passing non-sales related inquires to Service Desk Coordinator. An free smartphone app is available so you can be on the chat while on the go.
• Respond to customer inquiries made through the website or phone within 1 business hour.
• Run weekly reports and prospect recent website visitors for new leads and follow up as necessary. Reports should be printed and emailed to CTO by 9am every Monday.
• Complete weekly follow up calls or emails for all outstanding proposals and quotes and note all details in CRM or lead/sales tracking system.
• Manage maintenance agreement renewals and ensure all agreements are up to date and do not expire. This includes confirming the total workstations and servers supported is accurate and all services provided by Detroit IT are included in the agreements.
• Help develop and implement strategic sales plans.
• Manage estimates in Pandadoc to ensure open estimates are up to date, closed estimates are not showing as opportunities as well as approved estimates are accurate. Work with Operations Coordinator to ensure all estimates are up to date on a weekly basis.
• Ensure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to date.
• Respond to customers and give after-sales support when requested.
• Manage contacts, leads and sales data in Detroit IT CRM to ensure accuracy and reporting.
• Prepare marketing reports by collecting, analyzing, and summarizing sales data.
• Report weekly pipeline forecasts every Friday to CTO.
• Develop market analysis to identify customer needs, price schedules, and discount rates.
• Facilitate the processing of all approved quotes with accuracy and timeliness. This includes hardware and software purchases as well as client on-boarding.
• Act as the primary customer service contact for clients who have questions about their accounts or our products.
• Identify client needs and assist marketing team with email communications to promote the team, new products or services as needed.
• Promote completed projects to our potential and current clients through a blog, email and social media posting within 2 weeks of any project completion.
• Stay current with client needs, competition, and industry trends.
• Update job knowledge by participating in educational opportunities and reading trade publications.
• Maintain active participation and membership in networking organizations.
Job Requirements:
Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
Good computer skills (MS Office)
Strong organizational and follow-up skills. Always delivering on promises made.
Well-organized and responsible with an aptitude in problem-solving
Excellent verbal and written communication skills
A team player with high level of dedication
BS/BA in business administration or relevant field; certification in sales or marketing will be an asset
Sales Operations & Customer Experience Coordinator
Sales coordinator job in Flint, MI
Job Description
M21 Motorcars is looking for a Sales Operations and Customer Experience Coordinator with proven dealership experience. This position keeps our store running smoothly behind the scenes while supporting our sales team in delivering a professional, friendly, and customer-first experience. You will help manage our CRM, phones, lead flow, follow-ups, documentation, and internal communication so every guest feels taken care of from the moment they contact us.
You understand dealership processes, you know how to keep information organized and accurate, and you take pride in making sure every detail is handled the right way.
Compensation:
$18 - $22 hourly
Responsibilities:
Manage CRM entries, lead notes, tasks, and customer profiles
Answer phones, handle incoming leads, and schedule appointments
Support sales associates by preparing information and keeping processes on track
Ensure follow-ups, messages, and customer touchpoints are completed on time
Keep all paperwork and digital documentation accurate and organized
Maintain a smooth workflow that protects the customer experience
Work closely with leadership to maintain consistent operational standards
Qualifications:
Previous dealership experience is required
Experience in sales support, BDC, CRM management, or dealership operations
Strong communication skills with a customer-first mindset
High attention to detail and strong organizational ability
Comfort with dealership technology, CRM systems, and structured processes
Professional, calm, and dependable presence in a fast-paced environment
About Company
M21 Motorcars is a growing pre-owned dealership in Flint Township built on honesty, service, and genuine care for every customer. We focus on high-quality used vehicles and an experience that feels professional, welcoming, and pressure-free. Our team takes time to understand each guest's needs and guide them toward the right vehicle with clarity and respect.
We believe trust is earned through transparency, clean communication, and doing the right thing every time. As we grow, we are building a culture where customers feel valued, and employees feel supported. Our goal is simple. Treat people right, offer quality vehicles, and make the car-buying experience something customers actually enjoy.
Inside Sales Representative - Fire Protection
Sales coordinator job in Novi, MI
Inside Sales Representative
About the Company
Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan is located in Novi, MI, with an excellent team of 100+ employees who are responsible for the inspection and installation of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers and other fire protection services. We strive to provide our customers with the highest quality services to help keep them fire safe and code compliant. Fire Systems of Michigan has an extensive customer base with over 10,000 fire systems that we perform recurring inspection and repair services throughout the state. Fire Systems of Michigan is continually growing through its internal sales and marketing activities, strong reputation, and business acquisitions. Please visit our website, ****************************** to learn more about us.
About The Position
Fire Systems of Michigan is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team.
Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
Call on select vertical markets to find sales opportunities.
Call on very past due inspections and lost accounts to recover their business.
Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Compensation
This is an hourly position based on experience. Pay is negotiable.
Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
Bachelor's degree in marketing or business-related field preferred
Minimum of 1 years of inside sales experience in a commercial service industry preferred.
Telephone sales experience.
Relentless follow up ability.
Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
Strong interpersonal and communication skills.
Strong organizational and time management skills
Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
401K with company match
Medical, Dental and Vision
Company paid Short & Long Term Disability
Company paid Life Insurance
Flexible spending accounts, Health and Dependent
AFLAC
Vacation and Personal Time
Paid Holidays
Tuition Reimbursement
Fire Systems of Michigan, LLC. is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
#FireSystemsOfMichigan #Novi #Detroit #InsideSales #Michigan #MichiganJobs
Property Sales Coordinator
Sales coordinator job in Canton, MI
Job Code: Sales Coordinator (FT) Address: 41275 Old Michigan City: Canton State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow, we are in search of a Sales Coordinator for Sherwood Village, located in Canton, Michigan who will implement sales and financing strategies to increase the value of home sites and community sales while maintaining and increasing occupancy and revenue.
As a successful Sales Coordinator, you will:
* Develop, implement and manage marketing strategies to meet or exceed sales goals, generate interest, establish positive relationships with the community and to maintain and increase occupancy.
* Research market, demographics, competition, products, customer needs and follow through on all sales leads and referrals.
* Create plans and take proactive measures to market the community to prospective customers.
* Work in conjunction with the Community Manager in new and used home sales.
* Implement sales and financing strategies and maintain regular contact with vendors.
* With the Regional Manager, prepare advertising materials in order to gain visibility in the marketplace.
* Implement sales and financing strategies to increase the value of home sites and community.
* Understand, communicate and document all customer, vendor and financial transactions for future potential clients.
* Assist Community Manager with general office responsibilities.
* Assist with cleaning, repairing and making homes available for sale.
* Perform other duties as assigned.
Minimum Requirements
* A minimum of 2 - 3 years of sales experience required; property management experience, preferred.
* High school diploma or GED required.
* Exceptional customer service and communication skills.
* Strong organizational, time management and follow-through skills.
* Detailed orientated and the ability to work independently.
* Valid operator's license and the ability to travel between communities.
* Ability to multitask and be a team player in a fast-paced environment.
* Proficiency in Microsoft Office specifically Excel and Outlook.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
Inside Sales Associate II
Sales coordinator job in Warren, MI
ADI, part of Resideo Inc, is North America's leading wholesale distributor of security and low-voltage. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which make us an indispensable partner to our customers. Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, team member development, and endless opportunities.
ADI Global Distribution is hiring an Inside Sales Associate who will increase market share, uncover new opportunities, and provide solutions to customer's needs that result in continued long-term customer partnerships.
JOB DUTIES:
Grow Customer Accounts for Profit
Meet performance targets by growing revenue and increasing the margin of assigned accounts.
Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
Increase customer base by adding new customers
Identify opportunities and convert customer purchases from competition
Manage all existing accounts through steady communication using Customer Database
Make Outbound Calls and reach a minimum number of calls every day to present leads.
Build Customer Relationship
Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
Educate customers about new products and product lines by keeping abreast of new developments in the industry.
Maintain and update customer interactions in the tracking system
Demonstrate Product Knowledge
Apply knowledge of products and/or services and sell it to customers
Explain features and advantages to customers in entire non-technical terms
Stay up to date on new offerings, technology trends through Industry News, and various other sources.
Create Brand Value - Promote ADI
Leverage ADI Resources, Services, and Programs to educate customers
Provide exceptional shopping experience in-store, by phone, and online.
Provide support to other duties as assigned
YOU MUST HAVE:
1 year of Sales Experience
Excellent verbal and written communication skills
Computer literacy skills - Basic Knowledge to Operate Microsoft Office
Desire to be in a Sales role and be accountable for Sales Revenue
WE VALUE:
Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
Knowledge of Customer Relationship Management Tools
Candidates who thrive in a fast-paced result driven environment by meeting and exceeding all goals and targets
Prior distribution experience
Excellent Negotiation Skills
Ability to work as part of a team and autonomously
Highly competitive Sales Skills with a desire to contribute to a winning team/organization
WHAT'S IN IT FOR YOU:
Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
12 paid holidays each year
Four weeks parental leave without using vacation time
Team Member discounts on company products and other retail/service providers
Monday to Friday working hours - no weekends
Opportunity to progress within a global business
#LI-JS1
Auto-ApplyProperty Sales Coordinator
Sales coordinator job in Canton, MI
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
As we continue to grow, we are in search of a Sales Coordinator for Sherwood Village, located in Canton, Michigan who will implement sales and financing strategies to increase the value of home sites and community sales while maintaining and increasing occupancy and revenue.
As a successful Sales Coordinator, you will:
Develop, implement and manage marketing strategies to meet or exceed sales goals, generate interest, establish positive relationships with the community and to maintain and increase occupancy.
Research market, demographics, competition, products, customer needs and follow through on all sales leads and referrals.
Create plans and take proactive measures to market the community to prospective customers.
Work in conjunction with the Community Manager in new and used home sales.
Implement sales and financing strategies and maintain regular contact with vendors.
With the Regional Manager, prepare advertising materials in order to gain visibility in the marketplace.
Implement sales and financing strategies to increase the value of home sites and community.
Understand, communicate and document all customer, vendor and financial transactions for future potential clients.
Assist Community Manager with general office responsibilities.
Assist with cleaning, repairing and making homes available for sale.
Perform other duties as assigned.
Minimum Requirements
A minimum of 2 - 3 years of sales experience required; property management experience, preferred.
High school diploma or GED required.
Exceptional customer service and communication skills.
Strong organizational, time management and follow-through skills.
Detailed orientated and the ability to work independently.
Valid operator's license and the ability to travel between communities.
Ability to multitask and be a team player in a fast-paced environment.
Proficiency in Microsoft Office specifically Excel and Outlook.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401K with company match
Inside Counter Sales Associate I
Sales coordinator job in Madison Heights, MI
As an Inside Sales / Counter Sales Representative with Colony Hardware, you will help the construction industry and trades reach new heights and accomplish amazing feats. To do this, you will be a key contact at Colony Hardware for our customers, processing quotes, entering orders, and offering additional support to our customers.
A Little About Your Day:
You will work directly with customers to ensure they order the right products and that the orders are ready on time.
Working face to face with customers you will provide a consultative approach to customer service, suggesting additional and alternative products, add-ons, and other support.
You will coordinate with outside sales, operations, purchasing, and other departments to process orders.
You will communicate with customers via phone and email, responding to the needs of customers quickly and accurately.
You will support operations by pulling orders and packing them as needed.
This Might Be the Opportunity for you if:
You are looking for a career with a growing company with opportunities for growth, development, and advancement.
You love working with customers, providing solutions and outstanding customer service.
You have an entrepreneurial spirit is the foundation of your work ethic. You are results-driven, and adept at utilizing technology and data to support your success strategy.
You are skilled at developing and nurturing relationships as a means to success.
You love winning and are innately competitive.
You refuse to compromise your integrity to make a “sale”.
Paying attention to the details is engrained in who you are. Doing it right is as important as doing it with a sense of urgency.
You stay focused, and nothing falls through the cracks on your watch.
What you'll need for success:
A minimum of two-to-three years of successful inside sales experience.
Knowledge of the construction industry and products a plus.
At minimum, a high school diploma or equivalent. A college degree is preferred but not required.
Knowledge of customer service and order processing systems.
We Can Offer You:
Colony Hardware provides a performance-based culture where all employees are rewarded for achievement of both personal and company goals. This includes:
Competitive salary plus quarterly bonuses
Multiple medical, dental, and vision plan options
Short Term Disability, Long Term Disability, and Life Insurance
401k retirement plans with a generous company match
Tuition reimbursement
Competitive sick, vacation and PTO time as well as paid holidays
Company-provided PPE as required
Company-paid training and certifications
Generous discounts on the best products from leading industry vendors
About Colony Hardware:
With 50 locations and 1,000 employees, Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets.
At Colony, our people are our most valuable asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally.
If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family!
Colony Hardware's Commitment to Equal Opportunity
Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.
Auto-Apply66000 Inside Sales
Sales coordinator job in Novi, MI
By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Cosmoprof will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
· Build relationships and inspire loyalty.
· Recommend additional and complimentary products.
· Inform customers of current promotions and events.
· Set up advertising displays and arrange merchandise to highlight sales and promotional events.
· Ensure our customers are informed about and enrolled in our Loyalty program.
· Complete transactions accurately and efficiently.
· Maintain a professional store environment and communicate inventory issues.
· Demonstrate our Cosmoprof Culture Values.
· We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
· The people are creative, fun and passionate about beauty.
· Generous product discount and free sample products.
· You will receive a great education regarding our products.
· You will have ample opportunity for growth.
· You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
High School Diploma or equivalent
Must 18 years of age or older
1 + years retail sales/customer service experience preferred
Must be available to meet the scheduling needs of the business
Able to communicate with customers, co-workers and management in a clear and concise manner
Ability to execute knowledge from product knowledge training to support with customer service
Can read and explain product labels
Can follow direction and perform other duties as assigned by Manager
Legal wants you to know:
· Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
· May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplyInside Sales Representative (373)
Sales coordinator job in Livonia, MI
ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today!
ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.
Specific duties may include:
Determining customers' needs and recommending appropriate products and solutions
Following a product/supply checklist for each customer's job and up-selling additional products and supplies
Answering telephones and entering sales orders
Accepting payment and applying it to the appropriate customer account
Coordinating customer pick ups with the warehouse
Following up on deliveries to ensure materials arrived on time with all items accounted for
Reordering products to keep the store and warehouse shelves well stocked
Addressing and resolving service concerns, should they arise
Specific qualifications include:
1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew)
Excellent communication and interpersonal skills
Effective time management and prioritization skills
Basic computer skills
Positive attitude and team player
Detail and service-oriented
Benefits may include:
Health, dental, and vision coverage - eligible after 60 days, low out of pocket
401(k) with generous company match - eligible after 60 days, immediately vested
Employer paid employee assistance program
Employer paid short term and long term disability
Employer paid life insurance
Flex spending
Paid vacation
Paid sick days
Paid holidays
Equal Opportunity Employer / Drug Free Workplace
ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
Auto-ApplyInside Sales Representative - Bilingual Spanish
Sales coordinator job in Highland Park, MI
INSIDE SALES - BILINGUAL SPANISH
Holbrook Auto Parts has been a trusted name in the automotive industry for over 75 years, providing high-quality ASE Certified new and used auto parts. With multiple locations serving the Detroit area, we have built a strong reputation for reliability, exceptional customer service, and an extensive inventory. Whether you're an individual car owner or a professional mechanic, our expert team is dedicated to offering competitive pricing, knowledgeable support, and a commitment to sustainability through recycled auto parts.
Role Description
The Inside Sales Representative (Bilingual - English/Spanish) is responsible for assisting current and prospective customers with product and service sales, pricing or part inquiries, and order and shipping details. Familiarity with the automotive parts sector, combined with exceptional organizational and communication skills in both English and Spanish, is essential for success in this role.
Responsibilities:
Drive revenue growth through proactive promotion of new and established products.
Proactively engage with current clientele to evaluate inventory needs and initiate sales discussions.
Guide customers through product and service offerings, addressing inquiries on parts, pricing, and services in both English and Spanish.
Identify and nurture relationships with potential clients to foster new business opportunities.
Deliver consistent customer and technical support to ensure satisfaction among existing accounts.
Efficiently handle order processing, including order entry, accuracy checks, and shipping details.
Identify and capitalize on opportunities for upselling and negotiating pricing.
Communicate vital information to customers, including unit prices, shipping schedules, and potential delays.
Offer advice on part substitutions or modifications when requested items are unavailable.
Perform other duties as assigned.
Inside Sales Representative
Sales coordinator job in Southfield, MI
Inside Sales Representative - Epic BPO
Location: Southfield, MI (Onsite) Company: Epic Health • Unity Self-Funded Health Plan • Kindred Direct Primary Care • Nuwell Management Group
Epic BPO is rapidly expanding and seeking a motivated Inside Sales Representative to drive growth across multiple healthcare-focused business lines. This role will concentrate heavily on selling and onboarding new clients for the Unity Self-Funded Health Plan and Kindred Direct Primary Care (DPC) , while also contributing to sales efforts across the broader Epic Health portfolio.
This is a high-activity, metrics-driven role ideal for someone who excels in consultative conversations, outbound outreach, and educating prospects on innovative healthcare solutions. The position is fully onsite at our Southfield, MI headquarters.
Key Responsibilities
Sales Production & Lead Management
Make outbound calls, send emails, and perform consistent follow-up with qualified prospects across multiple business divisions.
Deliver clear, compelling explanations of Unity's self-funded insurance model and Kindred's DPC offering.
Conduct consultative conversations to understand prospect needs, qualify opportunities, and match them with the appropriate Epic solution.
Convert inbound leads, referrals, and warm inquiries into scheduled appointments, proposals, or enrollments (business-line dependent).
Maintain a high daily activity cadence, including outbound dials, booked appointments, and pipeline advancements.
Log all interactions and maintain accurate CRM documentation to ensure full visibility of pipeline activity.
Pipeline Development & Conversion
Build and grow a strong pipeline through cold calling, warm calling, digital leads, referral lists, and assigned prospecting tools.
Deliver solution-based presentations via phone or virtual meeting.
Follow structured workflows to ensure consistent lead nurturing and timely follow-up.
Collaborate with the BPO Team Lead, Director of BPO, and Unity/Kindred leadership to accelerate deals through the sales funnel.
Collaboration & Cross-Functional Support
Work closely with Marketing, Outreach, and Outside Sales teams for seamless lead handoffs.
Assist with appointment-setting for large employer groups, municipalities, and enterprise-level opportunities.
Provide ongoing feedback on lead quality, customer objections, and script refinements.
Participate in training, skill building, and certification programs across all Epic BPO sales tracks.
Qualifications
Required
1-3+ years of inside sales or call center sales experience (healthcare/insurance sales a plus).
Strong communication skills and confidence engaging prospects over the phone.
Comfortable managing high outbound volume and meeting activity-based KPIs.
Experience selling service-based or regulated products (preferred).
Ability to learn and explain healthcare concepts with provided training.
CRM literacy with strong organizational and pipeline management skills.
Self-motivated, competitive, and eager to grow into more advanced roles as the BPO scales.
Ability to pass the background check
Success Metrics
Daily outbound call volume and contact rate.
Number of qualified appointments or proposals generated for Unity & Kindred.
Conversion metrics across the full funnel (lead → opportunity → close).
CRM accuracy, compliance, and documentation standards.
Professionalism and adherence to regulatory guidelines in healthcare/insurance communication.
What We Offer
Competitive base pay + commission.
Clear advancement path into Team Lead, Outside Sales, or BPO leadership roles.
Ongoing training in healthcare sales, insurance models, and direct primary care.
A growing and stable ecosystem with multiple solutions to sell.
Supportive, onsite environment with strong leadership and teamwork.
Ideal Candidate
You are a confident communicator with a strong sales mindset. You enjoy discovering customer needs and connecting them with better healthcare solutions. You thrive in a structured, fast-paced inside sales environment and are excited about advancing your career within a rapidly growing healthcare and technology organization.
Auto-ApplyInside Sales Representative - Fire Protection
Sales coordinator job in Novi, MI
Job Description
Inside Sales Representative
About the Company
Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan is located in Novi, MI, with an excellent team of 100+ employees who are responsible for the inspection and installation of fire alarms, sprinkler systems, kitchen fire suppression systems, fire extinguishers and other fire protection services. We strive to provide our customers with the highest quality services to help keep them fire safe and code compliant. Fire Systems of Michigan has an extensive customer base with over 10,000 fire systems that we perform recurring inspection and repair services throughout the state. Fire Systems of Michigan is continually growing through its internal sales and marketing activities, strong reputation, and business acquisitions. Please visit our website, ****************************** to learn more about us.
About The Position
Fire Systems of Michigan is hiring to fill a new position for an Inside Sales Representative that will be responsible for a variety of marketing efforts while working closely with the Director of Sales of the company and our outside sales team.
Handle incoming leads from various sources, including phone calls and internet inquiries, ensuring they are properly logged, qualified, and directed to the appropriate sales representative.
Assess and qualify leads based on predefined criteria to determine their suitability and readiness for further engagement by the outside sales team.
Accurately maintain and update lead and customer information in Salesforce.com, ensuring all interactions and qualification details are well-documented.
Work closely with the outside sales team to ensure they receive well-qualified leads and have the necessary background information to close deals effectively.
Contact current customers to ensure high satisfaction with our services and attempt to cross-sell additional services to our current customers.
Aggressively call on prospects for new business opportunities in targeted markets to schedule site survey appointments for our outside sales team.
Call on select vertical markets to find sales opportunities.
Call on very past due inspections and lost accounts to recover their business.
Analyze market opportunities and develop a sales strategy to steadily provide leads to our outside sales team.
Assisting with incoming phone calls and internet leads to sell services and schedule site surveys.
Compensation
This is an hourly position based on experience. Pay is negotiable.
Potential Quarterly Bonuses
Qualifications
Qualified candidates should have experience in an Inside Sales role with proven success in providing excellent customer service and achieving sales quotas.
Bachelor's degree in marketing or business-related field preferred
Minimum of 1 years of inside sales experience in a commercial service industry preferred.
Telephone sales experience.
Relentless follow up ability.
Advanced skills using Excel and Word, experience with Salesforce.com a plus but not required.
Strong interpersonal and communication skills.
Strong organizational and time management skills
Have a strong work ethic, be self-motivated, and possess an honest, genuine drive.
Benefits
We offer flexible benefits and compensation packages that allow our employees to make choices that fit their individual needs.
401K with company match
Medical, Dental and Vision
Company paid Short & Long Term Disability
Company paid Life Insurance
Flexible spending accounts, Health and Dependent
AFLAC
Vacation and Personal Time
Paid Holidays
Tuition Reimbursement
Fire Systems of Michigan, LLC. is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.
Job Type: Full-time
This link leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.
#FireSystemsOfMichigan #Novi #Detroit #InsideSales #Michigan #MichiganJobs
Inside Sales & Estimating Coordinator
Sales coordinator job in Clio, MI
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Davison, MI
Job Summary:
The primary responsibility of the Inside Sales Coordinator is to provide technical and administrative aid to the national sales staff within Mersino, serving as a working team member and individual contributor to the team's success.
Typical Duties and Responsibilities:
* Drive the bid-spec pipeline by managing the various bid lead services, identifying and pursuing large national projects, and passing on to branches those projects uncovered in the territory
* Drive the bid-spec market for municipal pump sales nationally
* Act as the first point of contact for inbound customer calls, providing initial dialogue to gain information on the opportunity, ultimately ensuring that the lead is passed on to the proper AM.
* Develop sales opportunities by researching and identifying potential clients
* Prepare basic quotes for sales opportunities including complete pumps, pump parts, accessory sales, etc.
* Provide technical support for the Global product lines (pumps, generators, accessories, etc.)
* Develop and maintain proper databases of references and project experience required with bid submission to facilitate the quoting process
* Complete database management of pricing on all components - sales and rental pricing - with attention to market conditions
* Complete CRM database auditing and maintenance
* Gather and maintain information required to complete pre-qualifications and other such submittals or approvals
* Maintain and manage municipal and government purchasing programs
* Develop a target list for prospective distributors, working with the Director of Inside Sales and Engineering to ensure proper market-targeting
* Assist with certification attainment and manage all certifications necessary for successful sales pursuit
* Provide necessary technical and job specific information to Marketing necessary for creating marketing tools
* Assist with gathering technical data on projects and preparing reports to summarize project details
* Ensure that the Mersino Way is a guiding document in all daily activities
Qualifications:
* Bachelor's degree in Business Administration or in a related field preferred
* 2 years of experience in a related field with the ability to demonstrate excellence in customer service
* Work experience in the construction industry preferred
* Planning and organizational skills in handling multiple projects
* Proficient in MS Office and other required PC software applications
Specific Expectations:
* Excellent internal and external customer service skills
* Ability to work effectively with others
* Ability to multi-task in a changing environment
* Excellent written and verbal communication skills
* Strongly self-motivated, ability to perform tasks with little or no direction
* The ability to work under pressure to meet deadlines
* Strong time management and organizational skills
* Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled