Sales coordinator jobs in Saint Charles, MO

Job Title: Lead Manager Company: I Buy Houses (A Vreeland Capital Company) - Local & Veteran-Owned Home Buying Company About Us: I Buy Houses is a veteran-owned and operated company dedicated to helping homeowners find solutions during challenging times in the Saint Louis, Little Rock, and Wichita markets. We specialize in purchasing homes directly from sellers, offering a stress-free, straightforward process. Our mission is to transform feelings of overwhelm and anxiety into hopefulness and excitement by providing trustworthy and personalized services. Position Overview: We are seeking a driven, humble, and emotionally intelligent Lead Manager to join our team. This role involves handling both inbound and outbound calls with potential clients who are interested in selling their homes. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a skilled problem solver. Key Responsibilities: - Respond to incoming inquiries from homeowners looking to sell their properties, providing information and answering questions about the selling process. - Reach out to potential sellers through cold calling and follow-up calls to generate leads and build relationships. - Assess client needs and offer tailored solutions, guiding them through the selling process. - Maintain and update client information in our CRM system, ensuring accurate records of interactions and follow-ups. - Conduct follow-up calls to nurture leads and ensure customer satisfaction throughout the selling process. - Listen actively and ask quality questions to uncover the deeper "why" behind a homeowner's desire to sell. - Follow up with leads, maintain a consistent sales pipeline, and manage information accurately in our CRM. - Collaboration with the team to ensure a seamless and positive experience for sellers. Qualifications: - Proven experience in sales, real estate, or a related field is preferred, but we welcome candidates with a strong desire to learn and grow. - Excellent communication and interpersonal skills with the ability to build trust and connect with people from all walks of life. - Strong problem-solving skills and the ability to think on your feet. - Humble, coachable, and willing to put in the work to succeed. - Highly motivated and results-driven, with a track record of meeting or exceeding sales goals. - Ability to manage time effectively and prioritize tasks. What We Offer: - A commission position with opportunity to make more the harder you work! - Ongoing training and support to help you grow and succeed. - Opportunities for career advancement in a growing company. - A supportive and collaborative team culture that will assist you in hitting not only your professional goals but your personal goals. Why You Shouldn't Work Here: At I Buy Houses, we're not for everyone. If you're looking for a laid-back, 9-to-5 desk job, this isn't it. Our work is fast-paced, challenging, and demands adaptability. We're not afraid to roll up our sleeves, push through obstacles, and keep going until we get the results we're after. If you're uncomfortable with direct, honest feedback or find it hard to navigate tough situations with a positive attitude, you might struggle here. We need people who can think on their feet, take ownership, and keep their cool under pressure. Most importantly, we're a team that's built on trust and loyalty. We've got each other's backs, and we expect the same in return. If you're not ready to invest in that kind of team spirit, this might not be the place for you. We Believe: At I Buy STL, we operate like a tight-knit special forces unit. We pursue excellence, adapt quickly, and get results no matter the obstacles. We're not your typical "corporate" operation-we're mission-driven, agile, and focused on what really matters: helping homeowners find solutions. Our team is built on trust, loyalty, and a shared commitment to go above and beyond. Whether it's a challenging negotiation or a last-minute problem to solve, we do whatever it takes to get the job done and make a positive impact. And we know how to have fun, too. We believe in celebrating wins, connecting outside of work, and building relationships that make us stronger. From team outings to friendly competitions, we enjoy spending time together and keeping the camaraderie alive. If you're hungry to succeed, humble in your approach, and ready to bring your best every day, you'll thrive here.

“After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like environment is not just for the residents but for the team members as well. From day one you embrace the core values, and you see how they impact residents' quality of life. Arrow is a great company to grow with-it promotes within and the employee appreciation, incentives, and benefits are just a bonus on top of making residents and team members smile. I have become lifelong friends with this team, and I can happily say I love my job and enjoy coming to work.” -Arrow Team Member Position- Senior Living Coordinator Position Type: Full Time Location: St. Charles, Missouri Starting Salary $45,000 to $55,000 Shift Schedule- Monday-Friday 8:30am to 5:00pm with rotating weekends Come join our team at The Boulevard Senior Living located at 330 Ehlmann Road, St. Charles, Missouri 63301! We are looking for someone (like you): To be an Empathetic Empathizer: Be responsible for understanding the importance of empathy. It will be your job to create human connection with potential residents and family members during a potentially stressful and emotional time. To be a Communicator of Knowledge: Ensure information regarding leads is entered accurately and thoroughly into database and that leads are provided all necessary and helpful information on senior living, as well as next-step options in their current search. To be a Lead Base Liaison: Strategically cultivate leads through use of phone calls, CFUs, tours, and home visits, ensuring all efforts are accurately catalogued in the lead base. To be a Hospitable Host: Ensure exceptional lead experiences during tours and visits to community events. What are we looking for? You must be at least eighteen (18) years of age. Must have a valid driver's license and clean driving record as per the insurance carrier's policy. You will have a high school diploma, or equivalent. You can read, write, understand, and communicate in English at a 12th grade proficiency. You shall possess clear verbal and written communication skills. You will have a positive and energetic attitude who will LOVE our Residents! You will be professional in appearance and conduct. You will be able to follow written and verbal directions and apply practical problem-solving skills if needed. You must be criminally cleared. You must be in good health and physically and mentally capable of performing assigned tasks. Good physical health shall be verified by a health screening performed by a physician not more than six (6) months prior to or seven (7) days following employment. Must test free from pulmonary tuberculosis at time of health screening. Employment Benefits (We value our benefits): Company Match 401(k) with 100% match up to the first 3% and fully vested upon enrollment. Medical, Dental, Vision insurance (1st of the month following 60 days of employment-Full Time) Disability insurance (Full Time) Employee assistance program Weekly Employee Recognition Program Life insurance (Full Time) Paid time off (Full Time employees accrue up to 115 hours each year and Part Time accrue up to 30 hours each year) Tuition Reimbursement (after 90 days for FT AND PT employees) Employee Referral Program (FT, PT, and PRN) Complimentary meal each shift (FT, PT, and PRN) Daily Pay Option Direct Deposit Did we mention that we PROMOTE FROM WITHIN? Have questions? Want to speak to someone directly? Reach out by calling or texting your own recruiter, Sophie Rich, at ************. Do you want to see how much fun we are at The Boulevard Senior Living? Please visit us via Facebook: ******************************************* Or, take a look at our website: ******************************* Click here to hear about Arrow's Core Values! About the company Arrow Senior Living manages a collection of senior living communities that offer varying levels of care including independent living, assisted living, and memory care in 44 properties currently in 7 states (Missouri, Kansas, Iowa, Illinois, Ohio, Arkansas, and Michigan) and employs nearly 2,200 employees! Arrow Senior Living YouTube-Click Here Arrow Senior Living serves and employs individuals of all faiths, regardless of race, color, gender, sexual orientation, national origin, age, or handicap, except as limited by state and federal law. Keywords: sales, coordinator, marketing, leasing agent, move-in coordinator, senior living, nursing home

Job Description Sales Coordinator As a well-known Carrier Refrigeration and Volvo dealership, we have 14 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard working and long-standing branch in Collinsville, IL! We are a family-owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you! JOB DUTIES: Provide customer service regarding products and services Perform administrative duties for the sales team Set up new account information and resolve any customer issues/questions Assist the sales team with the development of sales deals Review orders to ensure accuracy, proper record keeping, and conformance with current policies and procedures Coordinate with sales team to implement business development initiatives Make and receive phone calls with the intent of promoting or selling company products or services May provide basic level of customer support but refers more complex problems to sales team or Manager-Refrigeration Sales Aids in the preparation of contractual provisions and the administration of contract proposals Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction Creates reports for upper management regarding monthly sales results, and team earnings Familiar with a variety of the fields concepts, practices, and procedures Assist with billing & contracts Other duties as assigned SKILLS AND ABILITIES: Excellent written and verbal communication skills Time management skills with the ability to complete all assigned tasks Ability to effectively coordinate work with co-workers Ability to establish and maintain working relationships with co-workers, supervisors, and customers Accounting experience desirable Ability to manage many projects simultaneously and quickly adjust priorities Self- Aware: ability to handle stress under pressure Organized and detail oriented Flexibility to meet changing demands Excellent customer service Proficient with Excel & Microsoft Word QUALIFICATIONS: Associates Degree or equivalent within a related field 1-4 years of experience as a Sale Coordinator or similar position preferred but not required BENEFITS: 401K with company matching Health, Dental and Vision Insurance Company paid Short-term & Long-term Disability Insurance Company paid Life Insurance We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit *************************** At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential. DUTIES AND RESPONSIBILITIES | About the role We are looking for a personable and process driven Renewals Specialist, to join our dynamic and versatile Account Management Team based in Alton, Hampshire. You will provide administrative support to our Major Accounts, tasks include providing quotations within set SLA times, assisting with queries, raising and processing orders and increasing margins gained from these accounts month on month. Your role and responsibilities as a Sales Administrator: * Manage renewals contracts, proving high level of accuracy and fast turnarounds for quotations and processing orders. * Become the go to expert for a set of vendors, managing the quote and order process * Provide sales administration support to external sales team member(s), renewing contracts and exploring upsell opportunities * Own and manage the Renewals operational cycle, liaise with the key stakeholders ensuring smooth running of the sales cycle, from preparation to deal completion. * Provide the highest level of Customer Service, developing and maintaining strong customer and supplier relationships, that enhances and promotes the sales of Exclusive Networks portfolio. * Understand a diverse range of vendor products ensuring that knowledge of features and pricing is up to date. resource to further enhance the reseller experience of Exclusive * Work to a financial target as well as KPI's geared towards a high level of accuracy and ensuring requests are turned around in a timely fashion, increase the products brought through the client base and thus increasing gross margin. QUALIFICATIONS AND EXPERIENCE| The ideal Sales Administrator will: * Be personable with the ability to develop strong and lasting relationships, both internally and externally. * Previous Customer Service and Administration or Sales Administration experience * Responsive and efficient with strong communication skills and a good telephone manner * Be commercially aware with strong attention to detail and administration skills * Be keen to learn and develop with a strong desire to work to and surpass targets * Knowledge of Microsoft Office (Excel & Word) * Ability to problem solve, identifying a client's needs and respond accordingly * Self-starter who can motivate themselves and takes a positive approach to sales * Knowledge of IT Industry - knowledge of our vendors would be excellent * Experience using a CRM system * Primary location is Alton, Hampshire, there may be the requirement for off-site meetings and events. * If you think you might be a good fit but don't necessarily meet every requirement we encourage you to apply . You may be the right candidate for other roles . Good Luck WHO IS EXCLUSIVE NETWORKS? | Why work for us We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website *************************** We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us. Our benefits include: * Local benefit 1 * Local benefit 2 * Local benefit 3 * Local benefit 4 WORKING CONDITIONS (This section is not mandatory and applies only in specific countries based on local law regulations. Regardless of your local needs, feel free to use this section to add anything missing in the previous parts you might publish.) * VISA Status * Working Hours * Salary * Physical Requirements * Travel Requirements * Working Documents * Other If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Job Title: Sales Administrator Are you organized, proactive, and ready to make an impact? Join our sales team as a Sales Administrator and be the engine that keeps our operations running smoothly. From coordinating processes to supporting our staff, your work will directly drive our team's success. If you thrive on keeping things on track and love seeing results, we want you on board. Key Qualities: 70 + Years and 3rd Generation Family-Owned Business Excellent reputation built around strong customer values, service, and solution-focused approach. Summary of Position: The Sales Administrator provides administrative and operational support to the sales team to ensure the smooth execution of sales processes and excellent customer service. This role involves managing sales documentation, tracking orders, coordinating with internal departments, and assisting with reporting and data entry to help achieve company sales goals. Responsibilities: Support the sales team with administrative tasks, including preparing quotes, proposals, and sales orders. Works efficiently to complete daily, weekly, and monthly administrative tasks. Process sales orders accurately and ensure timely entry into the system. Maintain and update customer records, sales reports, and databases. Will become the specialist in Lead Generation and sales software programs that will support the efforts of Sales and Design teams. Familiarize yourself with current information about services and products available to customers. Handle incoming calls, emails, and correspondence related to sales inquiries, and assist customers that come into the business. Manage Inventory and pricing updates in collaboration with the sales, warehouse, and marketing teams. Support sales meetings by preparing agendas, materials, and follow-up actions. Other duties as assigned. Education and/or Experience: 2+ years of experience in sales support, administrative, or customer service role or equivalent experience. Benefits: Health Insurance Life Insurance Vision Insurance Dental Insurance 401k Paid Time Off / Flexible Hours Work week Monday - Friday Paid Weekly Great Team Atmosphere $200.00 sign on bonus provided after the successful completion of 90 day training

Come join our team! Everwood Hospitality Partners and The Home2 / Tru by Hilton is looking for dynamic sales and customer-minded individual to join our team! Benefits: Competitive starting pay Medical / Dental / Vision Insurance 15-PTO Days in your first year Discount Hotel Stays Job Description: The Sales Coordinator is responsible for all administration duties to include but not limited to coordinating group room blocks in the PMS system, taking over the group bookings for the sales teams once the group goes definite, sell meeting space, clerical contracting, data entry into Delphi, collect all methods of payments, enter pick up into the sales system, and anything the sales teams requires. Responsibilities will include but not be limited to: • Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects. • Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share. • Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance prospects. • Create event proposals and contracts. Work closely with client to obtain/update all even details and ensure a successful event. • Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested. • Obtain (and enter) group blocks into the hotel property management system; enter rooming lists prior to reservation cut-off date, and coordinate with Guest Service Manager to make sure any special billing arrangements are entered into the PMS system correctly. • Greet clients prior to their event to make sure that they have everything they need for a successful event. • Follow-up with client after their event to obtain service feedback. Ask for repeat business or referral business. Send “thank you" email/note following each event • Coordinate participation in seasonal wedding vendor shows and attend industry-related meetings. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Assist in copying/faxing/mailing • Prepare BEO's for kitchen staff and host weekly BEO meeting for department heads. Work closely/communicate with kitchen & banquet staff to ensure successful events Prepare group turnovers for operational department heads. Effectively communicate group needs with guest service staff and housekeeping staff. Basic Qualifications: • Four-year college degree or equivalent education/experience • One to two full years of employment in a related position with this company or other organization(s). Preferred Qualifications:• Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Everwood company Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. Physical requirements: • Ability to lift, pull, and push moderate weight (minimum of 20 lbs) • Ability to bend, lift, and be standing or walking during entire shift • Must be able to convey information and ideas clearly. • Must be able to evaluate and select among alternative courses of action quickly and accurately. • Must work well in stressful, high-pressure situations. • Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests • Must have valid driver's license for the applicable state able to drive. Equal Opportunity Employer (M/F/D/V) View all jobs at this company

Job Description Join a Legacy of Innovation in Packaging - Now Hiring: Sales Coordinator About United Bags, Inc. With roots dating back to 1890, United Bags, Inc. is a proud 5th-generation, family-owned company and a leading name in bulk packaging distribution. We deliver top-tier industrial packaging solutions-like FIBCs (bulk bags), woven polypropylene, paper bags, and custom packaging-to clients across North America. Our reputation is built on reliability, innovation, and long-term relationships, backed by a robust supply chain and four U.S. distribution centers. About the Role As a Sales Coordinator at United Bags, you will play a vital role in supporting the sales team, ensuring seamless client experiences, and contributing to our growth goals. You'll be the backbone of day-to-day sales operations-coordinating with customers, preparing proposals, and keeping everything running smoothly behind the scenes. This is an excellent opportunity for someone who enjoys relationship management, thrives in a fast-paced environment, and takes pride in delivering exceptional service. Key Responsibilities Assist the sales team with customer inquiries, quotes, and order processing. Prepare presentations, proposals, and product information for prospective clients. Maintain accurate sales records and update CRM databases. Coordinate with operations, logistics, and customer service to ensure timely order fulfillment. Conduct market research to identify potential leads and opportunities. Support in organizing sales events, client meetings, and trade shows. Provide exceptional customer service by handling routine requests with efficiency and professionalism. Qualifications Associate's Degree or higher. Minimum 1 year of customer service experience; sales support or vendor management experience preferred. Skills & Competencies Previous experience in sales support, customer service, or administrative roles. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems. Highly organized with keen attention to detail. Ability to multitask and thrive in a fast-paced environment. Team player with a proactive, "can-do" attitude. Why Join United Bags? Be part of a company with a longstanding reputation for quality and innovation. Supportive team environment with opportunities for professional growth. Competitive and comprehensive compensation & benefits package. Make a direct impact in shaping positive customer relationships and company success. How to Apply: Send your resume to *******************. We look forward to welcoming you to our team! Equal Opportunity Employer Statement: United Bags, Inc. is an Equal Opportunity Employer. We consider all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status, or any other protected category under federal, state, or local laws.

Central States Bus Sales is currently seeking a Full-time Used Bus Sales Manager for our Saint Louis, Missouri location. This sales position is ideal for someone who is interested in building a career in the passenger transportation vehicle sales industry. The qualified candidate will be a results-oriented, hard-working individual, able to build long-term relationships. Responsibilities: Set trade values for all used school buses Market used buses and maximize profit levels Work with Regional Sales Managers to maximize trade-in value on every deal Utilize NetSuite on a daily basis to help manage sales territory-update customer records, bid tabs, opportunities, cases, forecasts, quotes, etc. Take pictures of all used school bus equipment and post on the company website Ensure website is updated weekly with current inventory Communicate and work with customers to find solutions to their problems and needs Be primary contact for customers for sales and customer service Perform other duties as assigned

TECHNICAL INSIDE SALES REPRESENTATIVE, Food Colors, St Louis Hard work lives here. So does high reward. If that's you, let's talk At Sensient Technologies, we are experts in the science, art and innovation of color and flavor. We are market savvy and visionary. We are problem solvers. And we will be better with you. This opportunity is 100% office based in St Louis, MO. Are you a passionate sales enabler who thrives on creating demand and onboarding new customers? Join the growing Sensient Colors North America sales team as a Technical Inside Sales Representative-a dynamic role focused on our vibrant food color business. If you're energized by engaging conversations, building relationships, and driving results, we want you to be part of our exciting journey. In this role, you'll be at the forefront of generating demand with both existing and prospective customers. Using a proactive and consultative approach, you'll connect primarily via phone and online meetings, with occasional field visits to key accounts-playing a pivotal part in expanding our market presence and fueling customer success. What you'll do: You will play a key role in qualifying customer information, maintaining a sales pipeline, implementing sales strategies, pricing, preparing quotations, communicating appropriate information to management, and maintaining related records and customer files. With your excellent organization and project management skills, customer service and results orientation, communication and negotiation skills, you will be able to grow our sales revenue and build successful, long-term client relationships. What you'll bring: Bachelor's degree; preferably in a science field with laboratory experience . Strong interpersonal communication skills, Experience in B2B sales Technical acumen will be critical to make an impact in the business. What you'll get: Opportunity to collaborate with your colleagues, onsite 5 days per week An excellent salary, benefit offering and development opportunities A thorough and effective training experience during onboarding and beyond About Sensient: Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. Sensient employs advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals. The Company's customers include major international manufacturers representing most of the world's best-known brands. About Sensient Colors: Sensient Colors is a leading developer, producer, and supplier of natural and synthetic color systems for customers around the globe. The Company's high-performance products play a vital role in the manufacture of foods and beverages, cosmetic and pharmaceutical colors and coatings, and colors for agricultural uses, household cleaners and paper products. About Sensient: SPONSORSHIP: Due to our inability to offer visa sponsorship, we can only consider candidates who are authorized to work in the United States without the need for employment visa sponsorship. RELOCATION: We are unable to offer relocation assistance. The successful candidate will be expected to work at St Louis, MO and must reside in area or be willing to commute. THIRD PARTY AGENCY: Any unsolicited submissions received from recruitment agencies will be considered property of Sensient Technologies, and we will not be liable for any fees or obligations related to those submissions. Sensient is an Equal Opportunity Employer, headquartered in Milwaukee, Wisconsin, USA. #LI-MM1 #LI-onsite

Summary: Working within established guidelines, this position is responsible for delivering superior customer service in a creative, prompt, respectful and courteous manner to ensure concerns are resolved. The Customer Care/Inside Sales Representative, working within a team-oriented environment, works to deliver the highest level of quality service to our customers. The representative receives and responds to routine customer calls, inquiries, requests, and complaints, which are typically general to moderately complex in nature including billing and proration, service changes, cancellations and missed service inquiries requiring research and investigation to reach resolution. Representative should expect to handle 80-100 calls a day in a fast-paced/high-volume environment and to use multiple applications, knowledge bases, tools, and calculators to research and resolve customer queries. The ability to consistently provide an exceptional level of customer service, briefly explain complex issues in simple terms, and demonstrate appropriate de-escalation techniques is critical to their success. Sales and retention are also key components of the role. The representative is expected to skillfully highlight the features and benefits of products and services to increase revenue and retain at risk customers. Essential Duties and Responsibilities Successfully complete training to become knowledgeable about the waste industry and Meridian Wastes' processes, services and policies. Fields customer service inquiries and handles customer service transactions independently and proficiently. Demonstrates appropriate active listening skills/confirms understanding of customer needs, issues, and requests. Responds in a timely and accurate manner to routine customer service calls, ensuring that residential and commercial service issues and concerns are treated in a respectful and professional manner. Effectively respond to routine issues regarding general service matters, which may involve outbound calls and other communications to resolve issues including billing questions, service inquiries or cancellations, price increases and equipment issues. Communicates concise and accurate information. Return internal and external calls, emails, and online forms in a timely manner to ensure that customers' concerns are understood, addressed, and resolved in an efficient and complete manner as possible. Demonstrates ownership of the customer issue by providing one call resolution. Uses systems to gather information, provide information, and/or update customer records. Provides standard information and education regarding service options, charges, billing, and contracts. Listens for and identifies opportunities to cross sell additional products and services. Enter service data into computer for billing and scheduling purposes. Log information about customer service interactions into systems; update in a timely and accurate manner so that associates are able to track service inquiries and resolution. Follow and comply with all safety policies. Will be responsible for outbound and inbound calling to generate new customer sales, internal growth of existing customers and overall net growth and for generating budgeted revenue growth by utilizing a consultative approach in the sale of waste management services. Receive and review individual performance metric reports and action plan with manager to understand and enhance individual performance. Additional duties as assigned. Qualifications To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/ and or Experience: * High school diploma or equivalent * Experience in the service and sales related industries * Business to Business revenue growth * Business to Consumer revenue growth Specialized Skills Required * Computer skills - Microsoft Office (Excel, Outlook and Word). * Proficient typing and data entry. * Excellent verbal, written and analytical skills. * Professional phone etiquette. * Ability to react well under pressure and treat others with respect. * Focuses on solving conflicts and listening to others without interruption. * Strong organizational skills and ability to work in high-volume, fast-paced environment. * Excellent organizational and multitasking abilities. * Work efficiently and effectively, both independently and as a team to ensure exceeding call center standards. * Balances team and individual responsibilities and helps build a positive team spirit. * Adapts and able to deal with frequent changes in the work environment. * Prioritizes and plans work activities. * Demonstrate accuracy and thoroughness to meet productivity standards in a timely manner. * Ability to complete projects and assignments with minimal direction from leadership. * Ability to generate leads and close new sales and enhance existing customer business. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: * Light lifting (50 pounds), office environment WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. * Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements. * Travel: As required for position. In addition to the above, the performance of other related duties may be required.

Full-time Description Basic Description: The candidate will be responsible for developing business opportunities for Flat Branch Home Loans. Success will be achieved through appointment setting, hitting revenue targets while responding efficiently to customer inquiries (usually in the form of sales leads) and cold calling. This candidate is required to work locally in one of our Columbia, MO locations; it is not available as a remote position. Primary duties include outbound lead generated calling, e-mail communication, taking pre-qualification applications, and overall management of sales pipeline through the sales cycle. Responsibilities: Pass the National NMLS test and obtain an NMLS license and the required state licensing. Inside sales agents will be responsible for outbound calling and responding to inbound sales inquiries to meet with clients who are interested in starting the prequalification process for a mortgage. Become an expert on the evolving Lead Generated environment in Mortgage Lending and a unique value proposition to prospective clients and skillfully handle and overcome objections Maintain rigorous prospecting for new business and equally rigorous follow up with leads in your pipeline Take complete pre-qualification applications and move customers to obtain a pre-qualification letter for making offers on homes. Understand and adhere to local, state, and federal laws regarding Mortgage Lending Accurately track and convey productivity and sales metrics to management and expect regular accountability meetings with direct manager and company owner. Participate in regular training and education requirements Other duties as assigned Requirements Qualifications & Skills: Passion for selling Enthusiastic self-starting approach Must obtain current necessary license Demonstrable record of sales success against quota: commit fully to achieving and exceeding significant daily, weekly and monthly productivity and sales quotas Knowledge and experience in calling Leads Ability to communicate effectively (oral and written) Strong interpersonal skills Extremely strong phone skills: ability to set and close appointments over the phone Be a phone animal: willingness and ability to spend 80 to 90% of workday on the phone Ability to use or quickly learn Microsoft Office Suite, Big Purple Dot, specific CRM and marketing technology, Multiple Listing Service and other technologies as needed Be a team player who thrives working with a tight knit company where their activities directly affect the bottom line. Experience required in calling Mortgage leads and understanding of loan programs Expectation of Lead Assigned to Contact Rate at or above 60% Prolonged periods sitting at a desk and working on a computer with flexibility of 1-2 hours work on weekends

The Inside Sales Representative role combines inside sales execution with regional sales enablement to drive growth and strengthen customer relationships. This position focuses on reactivating dormant accounts, generating new business, supporting low-touch customers, and maintaining CRM accuracy, while embedding enablement tools and outreach campaigns into the regional strategy. Acting as a complement to outside sales, Inside Sales Support opens doors, nurtures smaller accounts, and transitions opportunities to the field team when size or complexity requires direct engagement. Minimum Requirements: * Bachelor's Degree, Technical Degree, or equivalent experience. * Minimum 1 year of individual sales experience. * Valid Driver's License. * Preferred: Prior industrial sales experience within the coatings industry. Physical Requirements: * This position requires minimal physical activity but does require prolonged computer usage - up to 8 hours a day. * No unusual environmental, lifting, or exertion requirements are associated with this position. * Occasional travel may be required. Essential Functions: * Maintain accurate CRM data and identify gaps impacting territory planning or reporting. * Respond to inbound customer inquiries and coordinate service needs; route order entry to Customer Service. * Support customer retention efforts and assist with small account management. * Execute outreach campaigns and playbooks in collaboration with Sales Development and Marketing. * Drive activity for strategic initiatives and regional growth priorities. * Test new messaging, call cadences, and objection-handling scripts; provide feedback to improve tools and content. * Promote and utilize sales enablement content (case histories, videos, spec tools); identify content gaps. * Manage dormant accounts, new business prospects, and small existing accounts until handoff criteria are met. * Maintain and review target account lists in Salesforce; ensure proper handoff to Outside Sales based on revenue, complexity, or pipeline thresholds. * Performs additional tasks and responsibilities as assigned by management. * Demonstrates active commitment to the company's safety and quality initiatives. Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $7.6 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best."

Job Title: Inside Sales Aftermarket Parts Representative FLSA Status: Exempt This is a FULL-TIME position Air Control Concepts is more than just a collection of firms, we are a community of forward-thinking experts committed to excellence, innovation, and collaboration. With a focus on commercial HVAC representation, we bring together esteemed entities from diverse regions, each boasting decades of invaluable experience. We understand that success in the HVAC industry goes beyond individual accomplishments. That's why we believe in the power of unity and collaboration. By leveraging our collective assets, knowledge, and resources, we empower our member firms to deliver unparalleled service, safety, and efficiency to clients across healthcare, commercial, and residential sectors. Check out our website here: AIR Control Concepts | HVAC Partnerships, Growth & Support Across North America Job Description: As an Aftermarket Parts Inside Sales Representative, you will be the friendly face and knowledgeable voice that drives parts sales at our store. You don't just wait for customers you prepare, plan, and reach out. From greeting walk-in customers to managing outreach campaigns with our current install base, your mission is to deliver outstanding service and grow business by anticipating customer needs and leveraging company marketing programs. Essential Duties and Responsibilities: Warmly greet walk-in customers and guide them to the right HVAC parts and premium solutions. Provide fast, accurate parts look-up, pricing, and recommendations to customers calling or emailing the store. Maintain and update detailed customer contact lists to proactively reach out for maintenance offers, upgrades, and promotions - turning potential needs into confirmed sales. Resolve customer concerns promptly to build trust and encourage repeat business. Collaborate with sales teams and use corporate marketing tools to generate more store traffic and customer engagement. Advise customers on part-time substitutions and modifications when needed, ensuring satisfaction and loyalty. Prepare sales quotes, orders, and handle payment or credit authorizations smoothly. Keep inventory organized and accurate while adhering to all safety procedures. Analyze customer buying patterns to initiate timely outbound calls and emails. Experience and Requirements: A proactive mindset focused on seeking sales opportunities beyond just walk-ins and inbound inquiries. Strong communication and interpersonal skills with the ability to listen and understand customer needs. Ability to quickly and accurately match alphanumeric part numbers. Comfort with CRM systems and sales technology to track customer interactions and follow-ups. Commitment to ongoing learning about HVAC products, customer service excellence, and sales best practices. Good organizational skills and physical ability to handle parts and equipment as needed. Ability to remain seated and work at a computer for long periods. Regular movement through the office, warehouse, and sales floor, including operation of forklifts and hand trucks. Frequent lifting of up to 25 lbs and occasional lifting up to 50 lbs. Excellent vision capabilities for inspecting parts and documents. Benefits: We offer a competitive and comprehensive benefits package, including: Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development - Ongoing training opportunities and support for continuing education AIR Control Concepts is an Equal Opportunity Employer.

Are you seeking a career that empowers you to reach your personal and financial goals? The Goat Farm (HNHholdings) is the place for you! The Goat Farm provides Auto/ Home coverage for your essential needs that are not covered in your Home/Auto insurance. We have the knowledge and tools to recommend any type of solution to fit each customers needs.We pride ourselves on having the highest level of customer service. WE ARE SEEKING EXPERIENCED SALES CLOSERS WHO ARE MOTIVATED AND DETERMINED We are looking for ELOQUENT speaking and motivated individuals who are ready to work in a high-energy, FAST pace call center. Our family is an environment of excellence- a place where values, integrity, diversity, and accountability are a must. We empower all our employees to possess their greatest strength and work as one team to service our customers.

Daikin Comfort Technologies Manufacturing, L.P. is seeking a skilled individual for our TMI Inside Sales Rep position at our Chesterfield, MO location. The CSR/Inside Sales Representative sells the organization's products and services for prospective and established customers. Whether at the counter, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. The CSR is responsible for meeting established sales quotas. Must be knowledgeable of the organization's policies, procedures, practices, products and services. May include: Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products. Provide excellent customer service via walk-ins, phone calls and e-mails. Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered. Recommend alternate products based on cost, availability or specifications as needed. Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution and vendors regarding shipments. Generate new and repeat sales by providing product and technical information in a timely manner. Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction. Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed. Assist customers with warranties and returns. Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments. Daily processing of cash drawer, end of shift count of money. prepare deposit slip and place in safe. Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory. Maintain records and prepare reports on sales activities. Expand knowledge of HVAC products and keep current with latest trends within the industry Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible. Understand and follow work instructions, operating procedures and company policies. May travel to customer location to follow-up, make presentations or perform demonstrations. Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift. Perform additional tasks as assigned. Nature & Scope: Takes direction from Branch Manager or Lead CSR. Works within well-defined instructions. Works with sales and others to grow existing customers, acquire new customers, and increase sales while increasing customer satisfaction Knowledge & Skills: Inside sales skills General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications. Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email; Positive, professional attitude, handling difficult customers with ability to diffuse negative situations Developing rapport and effective listening skills Phone etiquette and e-mail etiquette Professionalism - patience, poise and tact Ability to deal with high volume customer traffic Effective verbal skills - must be able to explain fairly technical parts information clearly. Written skills - must be able to effectively and timely communicate via e-mail with customers and accurately input orders. Effective organizational skills and time management skills including ability to prioritize and multi-task. High level of attention to detail and accuracy. Ability to effectively establish positive working relationships with internal and external customers and employees. Ability to handle high volume customer traffic through phone, walk-ins and e-mail. Ability to use good judgement and strong work ethics and integrity on the job. Knowledge of HVAC equipment / products is preferred Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner Ability to understand and follow procedures, work instructions and company policies Experience: 1 - 3 years of progressive sales experience Education: High School diploma or GED equivalent, some college preferred Physical Requirements/Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Title: Inside Sales HVAC Aftermarket Parts Representative FLSA Status: Exempt This is a FULL-TIME position For 100 years, Midwest Machinery has defined what it means to lead. From pioneering the nation's first cooling tower sales to revolutionizing hydronic and energy-efficient systems, we've built a legacy on innovation, integrity, and partnerships that last. We strive to be our customers' most trusted and valued partner in their pursuit of designing and constructing better buildings and mechanical systems. By consistently delivering The Midwest Experience, our customers will be more successful, buildings will be more efficient, and we will be able to reward our team and give back to the community. Job Description: As an Aftermarket Parts Inside Sales Representative, you will be the friendly face and knowledgeable voice that drives parts sales at our store. You don't just wait for customers you prepare, plan, and reach out. From greeting walk-in customers to managing outreach campaigns with our current install base, your mission is to deliver outstanding service and grow business by anticipating customer needs and leveraging company marketing programs. Essential Duties and Responsibilities: Warmly greet walk-in customers and guide them to the right HVAC parts and premium solutions. Provide fast, accurate parts look-up, pricing, and recommendations to customers calling or emailing the store. Maintain and update detailed customer contact lists to proactively reach out for maintenance offers, upgrades, and promotions - turning potential needs into confirmed sales. Resolve customer concerns promptly to build trust and encourage repeat business. Collaborate with sales teams and use corporate marketing tools to generate more store traffic and customer engagement. Advise customers on part-time substitutions and modifications when needed, ensuring satisfaction and loyalty. Prepare sales quotes, orders, and handle payment or credit authorizations smoothly. Keep inventory organized and accurate while adhering to all safety procedures. Analyze customer buying patterns to initiate timely outbound calls and emails. Experience and Requirements: A proactive mindset focused on seeking sales opportunities beyond just walk-ins and inbound inquiries. Strong communication and interpersonal skills with the ability to listen and understand customer needs. Ability to quickly and accurately match alphanumeric part numbers. Comfort with CRM systems and sales technology to track customer interactions and follow-ups. Commitment to ongoing learning about HVAC products, customer service excellence, and sales best practices. Good organizational skills and physical ability to handle parts and equipment as needed. Ability to remain seated and work at a computer for long periods. Regular movement through the office, warehouse, and sales floor, including operation of forklifts and hand trucks. Frequent lifting of up to 25 lbs and occasional lifting up to 50 lbs. Excellent vision capabilities for inspecting parts and documents. Benefits: We offer a competitive and comprehensive benefits package, including: Health & Wellness - Medical, dental, vision, and life insurance coverage to support your well-being. Financial Security - 401(k) retirement plan with company match and short/long-term disability coverage. Work-Life Balance - Paid time off (PTO), paid holidays, and an employee assistance program (EAP). Professional Development - Ongoing training opportunities and support for continuing education AIR Control Concepts and Midwest Machinery are Equal Opportunity Employers. Powered by JazzHR 1dZFh37kzH

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Adhere to all Guest service standards for the position. Always maintain a positive professional image. Answer and direct all incoming calls to the sales office and greet all clients that enter the sales office. Maintain clean, hospitable office environment for team and clients Perform word processing tasks, spreadsheets, filing, and coping duties for Team as assigned. This could include creating/printing tickets, menu cards, gift certificates, etc. Assist welcoming groups and assisting with directing guests when needed for events. Act as guest service liaison, handle guest opportunities and resolve situations to ensure smooth operations and excellent customer service throughout the conference center. Assist with inspecting meeting rooms prior to the Guest's arrival ensuring the details from the Banquet Event Order are executed correctly. Act as on-property liaison for group & event contacts to coordinate with all departments and ensure group requests are accommodated Interact with guests to obtain feedback on quality and service standards Join Event Managers as they initiate and conduct planning meetings with clients to understand their vision for the event to accurately articulate their needs with the Property Work closely with Banquets, Culinary, Hotel and other leadership to ensure client's arrangements are executed as contracted and detailed Assist Sr. Catering & Conference Services Manager to prepare and distribute daily, weekly and monthly reports as required. Includes daily BEO distribution and Change Log. Maintain accurate BEO Book Service and detail conference center groups and/or internal events as assigned by Sr. Catering & Conference Services Manager Document all details and activities accurately in Delphi. Perform all administrative duties as required to successfully assist the department. Complete group resumes or group information sheets & post-con reports for each group as required Foster excellent interdepartmental communication and rapport throughout the property Maintain knowledge of all promotions throughout the property to engage and retain business Maintain communication and rapport with guests to ensure the utmost quality customer satisfaction Adhere to all department and property policies and procedures, including, but not limited to, standards of conduct, attendance, appearance, cash handling, confidentiality, safety, signature sequence of service, and sanitation Help ensure accountability for all compliance issues, regulations, laws, and health requirements as related to food and beverage operations Perform all related duties as assigned by designated managers or Director of Sales Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Full-time Description If you are an ambitious, detail oriented, people-person looking for the chance to advance your career in the insurance industry, DAS Insurance is looking for you! We're looking for experienced, licensed insurance agents to support our growing endeavor. As one of our Insides Sales Representatives, you'll directly influence the development of our sales team and, more importantly, the overall growth of our company. Your warm and personable approach will create a sense of ease with customers as you present and sell insurance policies. What makes this position unique is that in addition to the competitive salary, you have the opportunity to earn commissions through company provided leads, so you won't have to cold call your third cousins, neighbor's mailman! We require all Inside Sales Representatives to hold an active Property & Casualty license. Requirements Responsibilities Provide personalized, professional customer service experiences through building trust and developing strong customer relationships. Quote policy premiums complying by agency and underwriting guidelines. Call on policyholders to deliver and explain policy, initiate back end follow up. Process changes to existing accounts and policies Share your expertise to help educate customers and build trust. Assist customers with claims by directing them to appropriate contacts and resources. Qualifications 2- 4-year college curriculum preferred, or equivalent industry experience Required by state statutes to have proper insurance licensing to sell, solicit or negotiate insurance products. Working knowledge of insurance and state regulations for personal lines Ability to work in a fast-paced sales environment that will challenge you. Ability to work in a team environment Experience quoting and working with multiple carrier systems in a broker environment is a plus. Experience working in AMS 360 Management System or Applied System preferred Demonstrated ability to work both independently and as a team player. Passion, great communication skills, self-motivation, positive attitude, and competitive spirit

The Inside Sales Representative position is responsible for maintaining current customer satisfaction with service and sales, and generate new sales/business thru sales initiatives and goals. Provide professional services with product knowledge, problem solving, and order enhancement. Reports to: Inside Sales Manager Minimum Qualifications: COMPETENCIES + Communication Proficiency + Customer/Vendor Focus + Personal Effectiveness/Credibility + Technical Capacity + Teamwork + Detail-oriented + Flexibility Preferred Qualifications: + Bachelor's degree in a technical or business discipline, preferred + OR equivalent years' experience with Eclipse business software + Two years' industry specific experience, preferred Working Conditions: This job operates in a professional office environment and various warehouse locations and conditions. This role routinely uses standard office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Supervisory Responsibilities: No Essential Job Functions: + Provides outstanding customer service to all current and potential customers, mainly via telephone and internet + Writes orders with accuracy and in accordance to all sales policies and procedures + Maintain current customer base + Meet established monthly sales goals + Communicates and cooperates with outside sales force and/or other departments for all Frost pertinent activities + Communicate process improvement ideas + Timely follow-up on all customer orders, quotes, and materials + Maintains up-to-date awareness with new and existing products and services CED is an Equal Opportunity Employer - Disability | Veteran Compensation Range: The compensation range for this position is $23 to $27 hourly. Other Compensation: The following additional compensation may be applicable for this position: + Bonus Benefits: Benefits available for this position are: + Insurance - Medical, Dental, Vision Care for full-time positions + Disability Insurance + Life Insurance + 401(k) + Paid Sick Leave + Paid Holidays + Paid Vacation + Health Savings Account (HSA) and matching + Paid Pregnancy & New Parent Leave