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Sales counselor vs sales associate

The differences between sales counselors and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales counselor has an average salary of $63,569, which is higher than the $32,167 average annual salary of a sales associate.

The top three skills for a sales counselor include lead management, customer service and real estate. The most important skills for a sales associate are customer service, sales floor, and cash handling.

Sales counselor vs sales associate overview

Sales CounselorSales Associate
Yearly salary$63,569$32,167
Hourly rate$30.56$15.46
Growth rate--
Number of jobs58,475579,849
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 38%
Average age4141
Years of experience--

What does a sales counselor do?

The primary job of a sales counselor is to sell products that require an ample amount of money and time from buyers, like senior living condominiums and prefabricated homes. Your duties and responsibilities will typically include closing leads developed by direct mail, special events and media, developing and maintaining relations with potential referral sources, and preparing insurance proposals to clients. Other duties include supporting the customer in selecting a home site, house plan, and structural options, developing contract agendas, and providing client support with the loan application.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

Sales counselor vs sales associate salary

Sales counselors and sales associates have different pay scales, as shown below.

Sales CounselorSales Associate
Average salary$63,569$32,167
Salary rangeBetween $42,000 And $95,000Between $21,000 And $47,000
Highest paying CityWest Sacramento, CANew York, NY
Highest paying stateOregonNew York
Best paying companyStripeBarclays
Best paying industry-Manufacturing

Differences between sales counselor and sales associate education

There are a few differences between a sales counselor and a sales associate in terms of educational background:

Sales CounselorSales Associate
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Sales counselor vs sales associate demographics

Here are the differences between sales counselors' and sales associates' demographics:

Sales CounselorSales Associate
Average age4141
Gender ratioMale, 58.2% Female, 41.8%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 10.5% Unknown, 5.2% Hispanic or Latino, 23.1% Asian, 7.0% White, 53.6% American Indian and Alaska Native, 0.6%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between sales counselor and sales associate duties and responsibilities

Sales counselor example responsibilities.

  • Enter all leads into the CRM system and maintains that information until the lead is transferred to a sales representative.
  • Manage product deliveries, and maintain overall orderliness and cleanliness of facility to optimize customer experience.
  • Clean the dressing rooms, do recovery, help on POS
  • Outpace division goals to increase CRM usage through upbeat mentoring, training and technical support.
  • Coordinate all MLS meetings for Collin and Denton counties to establish a presence for the company.
  • Provide parties with accurate responses to their questions and assist in making their experience with AAA worthwhile.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

Sales counselor vs sales associate skills

Common sales counselor skills
  • Lead Management, 17%
  • Customer Service, 16%
  • Real Estate, 14%
  • Community Events, 7%
  • Business Development, 7%
  • Sales Process, 6%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%