Post job

Sales counselor vs sales floor associate

The differences between sales counselors and sales floor associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales counselor has an average salary of $63,569, which is higher than the $24,773 average annual salary of a sales floor associate.

The top three skills for a sales counselor include lead management, customer service and real estate. The most important skills for a sales floor associate are math, home health, and sales transactions.

Sales counselor vs sales floor associate overview

Sales CounselorSales Floor Associate
Yearly salary$63,569$24,773
Hourly rate$30.56$11.91
Growth rate--
Number of jobs58,475491,791
Job satisfaction--
Most common degreeBachelor's Degree, 58%High School Diploma, 39%
Average age4141
Years of experience--

What does a sales counselor do?

The primary job of a sales counselor is to sell products that require an ample amount of money and time from buyers, like senior living condominiums and prefabricated homes. Your duties and responsibilities will typically include closing leads developed by direct mail, special events and media, developing and maintaining relations with potential referral sources, and preparing insurance proposals to clients. Other duties include supporting the customer in selecting a home site, house plan, and structural options, developing contract agendas, and providing client support with the loan application.

What does a sales floor associate do?

Salesfloor associates often work with retail establishments. They are either referred to as retail sales associates or retail associates. These associates greet customers as they arrive, assess their needs, and help them find the right products and services. Other responsibilities include operating cash registers, introducing customers to promotions and opportunities, and cross-selling products to increase sales. Also, they assist customers in getting their complaints resolved as well as with their returns and refunds. Job seekers must have excellent customer service skills, relevant retail experience, and a strong knowledge of selling techniques.

Sales counselor vs sales floor associate salary

Sales counselors and sales floor associates have different pay scales, as shown below.

Sales CounselorSales Floor Associate
Average salary$63,569$24,773
Salary rangeBetween $42,000 And $95,000Between $19,000 And $31,000
Highest paying CityWest Sacramento, CA-
Highest paying stateOregon-
Best paying companyStripe-
Best paying industry--

Differences between sales counselor and sales floor associate education

There are a few differences between a sales counselor and a sales floor associate in terms of educational background:

Sales CounselorSales Floor Associate
Most common degreeBachelor's Degree, 58%High School Diploma, 39%
Most common majorBusinessBusiness
Most common college--

Sales counselor vs sales floor associate demographics

Here are the differences between sales counselors' and sales floor associates' demographics:

Sales CounselorSales Floor Associate
Average age4141
Gender ratioMale, 58.2% Female, 41.8%Male, 40.6% Female, 59.4%
Race ratioBlack or African American, 10.5% Unknown, 5.2% Hispanic or Latino, 23.1% Asian, 7.0% White, 53.6% American Indian and Alaska Native, 0.6%Black or African American, 10.3% Unknown, 5.0% Hispanic or Latino, 21.3% Asian, 6.5% White, 56.4% American Indian and Alaska Native, 0.5%
LGBT Percentage7%7%

Differences between sales counselor and sales floor associate duties and responsibilities

Sales counselor example responsibilities.

  • Enter all leads into the CRM system and maintains that information until the lead is transferred to a sales representative.
  • Manage product deliveries, and maintain overall orderliness and cleanliness of facility to optimize customer experience.
  • Clean the dressing rooms, do recovery, help on POS
  • Outpace division goals to increase CRM usage through upbeat mentoring, training and technical support.
  • Coordinate all MLS meetings for Collin and Denton counties to establish a presence for the company.
  • Provide parties with accurate responses to their questions and assist in making their experience with AAA worthwhile.
  • Show more

Sales floor associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Obtain training in the operation of the POS system , 10 key, credit card transactions, accounts, etc.
  • Work with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Prepare quality food products, process accurate register transactions, maintain general appearance and cleanliness of store premises.
  • Advise customers on quality, cuts, and value of jewelry and gems and in selecting mountings and setting for gems.
  • Improve customer solicitation pitch to increase Kohl's credit card application solicitations.

Sales counselor vs sales floor associate skills

Common sales counselor skills
  • Lead Management, 17%
  • Customer Service, 16%
  • Real Estate, 14%
  • Community Events, 7%
  • Business Development, 7%
  • Sales Process, 6%
Common sales floor associate skills
  • Math, 37%
  • Home Health, 36%
  • Sales Transactions, 25%
  • Customer Service, 1%
  • Stock Shelves, 0%
  • Back Room, 0%