Sales development resume examples from 2025

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Updated March 26, 2025

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Sales development resume

Daniel Riley

(680) 555-8002 | driley@example.com

San Diego, CA | 55716 W. Cedar St. - 28092

Work experience

2020 - Present
Sales Development, Nordstrom - San Diego, CA
- Created new Apex Triggers, Apex Classes, Batch Classes and Schedule Classes, Email Services According to the Project Requirement.
- Created new custom objects, assigned fields, custom tabs, components, custom reports.
- Migrate Child org Reports, Report types, Dashboards, Email templates to Parent org using Eclipse IDE.
- Created Workflow rules to update a unique field to avoid duplicate cases.
2019 - 2020
Sales Development Representative, Nordstrom - San Diego, CA
- Worked with department manager to complete scheduling spreadsheets and important communication with buyers.
- Continue to learn new product knowledge.
- Received inbound sales calls and processed customer orders.
2018 - 2019
Marketing Executive, Sysco - San Diego, CA
- Opened up 20 new accounts in a two year period.
- Improved ROI; negotiated 20% decrease in cost per lead and 15% lead credit savings.

Skills

Sales Support
SEO
Customer Service
Communication
Technical Information
ROI
Telephone Calls
REP
Sales Floor
Custom Tabs

Education

Bachelor's Degree, Business (2015 - 2018)
Ashford University
San Diego,

Sales development resume

Charles Campbell

(900) 555-7915 | ccampbell@example.com

Tampa, FL | 88906 W. Evergreen Ln. - 66966

Work experience

2013 - Present
Sales Development, T-Mobile - Tampa, FL
- Created Custom fields, pick lists and dependent pick lists to the custom objects.
- Experience working with integrating Salesforce with other 3rd party systems using CTI toolkit with the help of cloud integration toolkit.
- Integrated SalesForce with third party application Oracle ERP using APEX web services and callouts with SOAP API.
- Developed Apex triggers, Apex Classes and developed Complex Workflows, Approvals, Validation rules, Assignment Rules and System Triggers.
2007 - 2013
Salesforce Developer, T-Mobile - Tampa, FL
- Developed Reports and Dashboards for various business users on Opportunity, Cases and Accounts.
- Created Custom fields, pick lists and dependent pick lists to the custom objects.
2004 - 2007
Internet Sales Consultant, AutoNation - Orlando, FL
- Set appointments, follow up with non-shown appointments, manage appointment book, confirm appointments with follow up email, calls.
- Worked at the Dodge, Chrysler, & Jeep dealership.
- Sell vehicles by providing exceptional customer service.
- Help the Internet Manager by running and analyzing all of the sales and performance reports.

Skills

Product Information
Sales Consultants
Sector
Cloud
Sales Support
User Interface
Communication
Right Vehicle
Company Website
EAI

Education

Bachelor's Degree, Business (1996 - 1999)
University of Central Florida
Orlando,

Sales development resume

Philip Martinez

(830) 555-3637 | pmartinez@example.com

New York, NY | 89623 N. Evergreen St. - 44626

Work experience

2016 - Present
Sales Development, L'Oreal USA - New York, NY
- Briefed the development team on Case Management (Service Cloud) with respect to directing right case to the right agent.
- Worked with Service Cloud technology and on-premise infrastructure integration for Salesforce.com.
- Created and worked on various custom objects.
2015 - 2016
Salesforce Consultant, American Express - New York, NY
- Worked on reports and dashboards I have a good knowledge and well versed with salesforce lightning.
- Experience in implementing service cloud-based solutions including Content, Community, and Knowledge.
- Created the Reports and Dashboards as per the business requirements.
- Created custom Dashboards for manager's home page and gave accessibility to dashboards for authorized people.
2013 - 2015
Retention Specialist, Safelite AutoGlass - Columbus, OH
- Assist regional store managers in reaching monthly/quarterly sales and customer retention goals.
- Communicated and coordinated with insurance companies to verify coverage and establish claims.
- Document customer accounts on a daily basis.

Skills

Code Coverage
Generate Interest
Customer Relationships
New Members
CSG
Quality Standards
Communication
Email
Product Knowledge
Internet

Education

Bachelor's Degree, Business (2010 - 2013)
Ohio State University
Columbus,

Sales development resume

Wayne Rogers

(660) 555-2782 | wrogers@example.com

Atlanta, GA | 20746 E. First Rd. - 89819

Work experience

2018 - Present
Sales Development, First Data - Atlanta, GA
- Designed and Implemented the Page layouts and Custom tabs in order to meet the needs of the application.
- Used custom tabs to monitor the use of company applications by customers and licensed users.
- Provided sales support for the Remarketing Sales Department of a heavy truck & trailer leasing & sales company.
- Created Email -to-Case and worked on Assignment rules to assign these cases to appropriate Queue.
2009 - 2018
Sales Development, Comcast - Atlanta, GA
- Designed auto assignment rules, auto response rules for customizing the Service cloud implementation.
- Implemented and maintained Salesforce Service Cloud and Sales Cloud.
- Used CSS style sheets for formatting the Visual force user interface.
- Used Chatter API to quickly collaborate with the team members and used to get feedback for the product development.
- Created Page Layouts for various profiles to make the CSS people comfortable for inputting data into the CRM from customers.
- Developed custom business logic using Apex classes, Apex triggers and Visualforce pages.
2008 - 2009
Sales Development, Salesforce - San Francisco, CA
- Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components.
- Involved for creating the Validation Rules, Workflow rules and Approval Process.
- Created and deployed Custom Reports and Dashboards for sales orders, Sales Invoices, Customer Ledger etc.
- Created Custom Buttons and links to mass update and mass delete the records and invoke Visualforce pages as per requirements.

Skills

Dashboards
Service Cloud
Cloud
Product Category
Powerpoint
External Customers
Custom Objects
Web Services
Sales Support
Travel Arrangements

Education

Bachelor's Degree, Business (2000 - 2003)
American InterContinental University
Chandler,

Sales development resume

Kathleen Dunn

(550) 555-8299 | kdunn@example.com

Parsippany-Troy Hills, NJ | 95515 W. Maple Ave. - 91498

Work experience

2014 - Present
Sales Development, Verizon - Parsippany-Troy Hills, NJ
- Developed extensively on Account, Contact, Case and Lead Objects for Layouts and validation rules.
- Worked in developing and consuming RESTFULL, SOAP web services in service oriented architecture.
- Performed the testing operations on the Visual force pages, Custom Objects and Reports.
- Developed several Custom Reports & Dashboards using report types.
2013 - 2014
Sales Administrator, Automatic Data Processing - Parsippany-Troy Hills, NJ
- Installed and configured Power Center 9.1 on UNIX platform.
- Prepared PowerPoint presentations used at the national level to summarize the region's fiscal year and growth potential.
- Interacted with presidents, business owners, CPAs, and office managers.
2012 - 2013
Sales Development, Automatic Data Processing - Parsippany-Troy Hills, NJ
- Build Custom Apps using custom objects, roles, profiles and object relationships: Master Detail, lookups.
- Worked on Inbound Email services to track the emails into custom object.

Skills

Sales Efforts
Word Processing
Powerpoint
Prospective Customers
Cloud
Customer Orders
Dashboards
Web Services
Order Entry
New Processes

Education

Bachelor's Degree, Business (2004 - 2007)
University of Maryland - College Park
College Park,

How to write a sales development resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in sales development-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These tips will help you demonstrate why you are the perfect fit for the sales development position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some sales development interviews.

Here are example skills to include in your “Area of Expertise” on a sales development resume:

Customer Service
Cloud
Workflow Rules
Custom Objects
Apex
Dashboards
Approval Processes
Salesforce CRM
Business Development
Data Manipulation

Eclipse
Web Services
HTML
SOQL
Email Alerts
Sandbox
API
Field Training
Java
JavaScript

SFDC
Validation Rules
Develop Rapport
Load Data
Lead Generation
SOSL
Custom Tabs
Custom Controllers
Visualforce Pages
Email Templates

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How to structure your work experience

Your work experience should be structured:

With your most recent roles first, followed by earlier roles in reverse chronological order.
Job title, along with company name and location on the left.
Put the corresponding dates of employment on the left side.
Keep only relevant jobs on your work experience.

How to write sales development experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are great bullet points from sales development resumes:

Work history example #1

Production Coordinator (Part-Time)

Cisco Systems

Performed minor repairs of telecommunication hardware.
Produced film via Desktop Department or Customer and positioned text/ads according to specifications requested by customers.
Coordinated procedures for daily manufacturing.
Prepared memos, presentations, emails, and expense statements.
Introduced a scheduling methodology linking MRP inventory databases with demand, increasing the accuracy of schedules.

Work history example #2

Marketing Internship

Sysco Food Services of Hampton Roads

Completed SYSCO New Marketing Associate Development Program in Product Knowledge and Sales
Delivered excellent customer service by providing business owners and managers essential financial planning information with regards to their Sysco food products.
Attended six months of Sysco training which included temporary management of the top-producing Marketing Associates' territories as needed and requested.
Provided case study documentation and analytics reports regarding competition, industry standards, and available third-party vendors.
Identified and pursued prospective clients with extensive use of LinkedIn, email and telephone.

Work history example #3

Retention Specialist

AT&T

Provided effective communications through knowledgeable, timely, and accurate assistance to co-workers, division personnel, vendors, and consumers.
Used modern computerized and internet-based wireless network systems to resolve issues.
Managed, coordinated, and processed telecommunication voice orders for AT&T resellers and federal government customers.
Provided customers Products and services to meet their Internet Services goals identified opportunities for additional sales.
Served as an outbound / inbound sales consultant, account representative and billing specialist and for Small Business for their communications.

Work history example #4

Sales Development

Motorola Solutions

Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks based on the requirements.
Created Web Forms and processed the data in SFDC with the extensive usage of Web services API.
Developed UI for business users to establish parent/child relationship between records and to display it in tree view using JQuery.
Modified existing customizations using XML metadata files and responsible for migrating customization changes from sandbox to production.
Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatica Data Loader.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from sales development resumes:

Bachelor's Degree in business

Ashford University, San Diego, CA

2015 - 2018

Bachelor's Degree in business

University of Central Florida, Orlando, FL

1996 - 1999

Highlight your sales development certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your sales development resume:

Certified Sales Professional (CSP)
Salesforce Certified Platform Developer I
Sales Management

Updated March 26, 2025

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