Sales development representative jobs in Birmingham, AL - 1,044 jobs
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Sales Support Specialist
Goldleaf Print & Packaging
Sales development representative job in Pelham, AL
Sales Support Specialist (Entry Level)
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On-site | Full-Time
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$15-$17/hour
GoldLeaf Print & Packaging is looking for an Entry-Level Sales Support Specialist to join our team and help keep daily orders and projects running smoothly. This role is perfect for someone who's organized, reliable, and eager to learn the print and packaging industry.
You'll handle straightforward, repeatable tasks that support our sales and project management teams - no prior print experience required. We'll train the right person.
What You'll Do
Assist with processing daily orders and routine sales tasks
Support Project Managers with basic administrative and order-related work
Communicate with vendors and internal teams as needed
Review orders and requests for accuracy
Help with fulfillment, mailing projects, and overflow work
Keep things moving so the team can focus on larger client projects
What We're Looking For
Strong attention to detail and willingness to learn
Dependable and organized with good follow-through
Comfortable working through a daily task list
Clear communicator and team player
Experience not required - training provided
$15-17 hourly 5d ago
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Entry Level Sales Representative - Birmingham South
Cook's Pest Control 4.3
Sales development representative job in Birmingham, AL
Cook's Pest Control, Inc., a family-owned business, has over 300,000 customers, 1650+ employees and 37 locations. Cook's has been servicing customers for over 90 years and is known throughout the Southeast for their integrity, community involvement, and commitment to excellence. With that kind of reputation, it's no wonder we have been named one of the most successful Pest Control companies in the United States!
Job Description
The Entry Level SalesRepresentative (ELSR) position is an introductory residential/commercial sales position leading to a Residential Sales Inspector or Commercial Sales Consultant position. The ELSR duties include completion of training followed by a focus on Door-2-Door (D2D) sales, creative sales, calling from lists, assisting technicians and securing sales leads, along with additional creative duties. Work schedules will vary based on seasonality and will likely include some evening hours and Saturdays.
Specific Duties Include:
Secure D2D residential termite control, pest control, mosquito control, and specialized pest control sales.
Secure C4 commercial pest control, termite control, mosquito control, and specialized pest control sales.
Sell “previous owner” Sentricon sales as needed to support the real estate program.
Work additional creative sales programs as determined by sales management.
Inspect all properties accurately before submitting sales proposals.
Utilize and maintain assigned sales organizational tools, prelists, and other additional customer reports.
Price all services and products as listed on company pricing schedules.
Address customer complaints in accordance with company policy and advise management promptly about any situation beyond scope of authority.
Assist the Sales Manager or District Manager in recruiting new salesrepresentatives as needed.
Responsibly care for and maintain sales equipment and supplies, as well as the company sales vehicle in accordance with company instruction.
Comply with all company policies and instructions; always maintaining a neat and professional appearance.
Cooperate with all personnel at the district and department level, as well as other divisions.
Assume obligations of good citizenship and participating in worthwhile community activities.
Other duties as assigned.
Qualifications
No experience? No problem! Cook's offers the best training in the industry!
High School Diploma or GED
Valid Driver's License
Excellent Communication Skills
A Great Attitude and Work Ethic
An acceptable Drug Test, Criminal Background check and Driving Record
Additional Information
Along with a great place to work, Cook's ELSR's enjoy:
Starting Pay - $22/hour
After training, competitive base pay + commission (Potential to earn up to $80,000 or more!)
Company Provided Vehicle and Gas Card (for business use)
Health, Dental, Vision, Life, Disability and Flexible Spending Account
401(k) Retirement Plan with Company Match
Generous Paid Time Off + Holidays
Mentorship & Advancement opportunities
* Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Sales development representative job in Birmingham, AL
Country USA State Alabama City Birmingham Descriptions & requirements About the role: The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you've completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL SalesRepresentative, watch this video at ************************************
POSITION IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What's in it for you:
* $50,000-$55,000 minimum compensation your first year, based on education
* Includes base salary, sign-on bonus and housing allowance
* Uncapped commission opportunity
* Our average salesrepresentative hits six figures after three years of selling
* Want to know what the top 20% earn? Ask your recruiter
* Relocation assistance package to help you get settled in Cincinnati
Who we're looking for:
* You compete daily in a fast-paced, high-energy environment
* You're self-motivated, set ambitious goals and work relentlessly to achieve them
* You're coachable, enjoy solving problems and thinking on your feet
* College degree preferred, but not required
* Military veterans encouraged to apply
What you'll do:
* Receive 6 months of direct training from experienced Logistics Account Executives
* Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
* Participate in hands-on and virtual training sessions
* Develop negotiation skills through prospecting and cold calling
* Build your book
* Use your training to meet sales metrics and become eligible for commission
* Establish relationships to close new customers
* Negotiate prices with customers and carriers
* Resolve freight issues to ensure timely pickup and delivery
What you need:
* Elite work ethic, 100% in-office
* Strong negotiation skills with ability to handle conflict
* Entrepreneurial mindset and exceptional customer service
Why TQL:
* Certified Great Place to Work with 800+ lifetime workplace award wins
* Outstanding career growth potential with a structured leadership track
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$50k-55k yearly 60d+ ago
Sales Operations Specialist
Threatadvice, LLC
Sales development representative job in Birmingham, AL
Job Title: Sales Operations Specialist
Job Type: Full-Time
About Us: We are a fast-growing software company providing cutting-edge solutions to community banks, credit unions and fintechs, etc. We are passionate about delivering innovative technology and exceptional customer experiences. We are seeking a dynamic Sales Operations Specialist to help optimize our sales processes, drive efficiency, and support our high-performing sales team.
Position Overview:
The Sales Operations Specialist is responsible for supporting the sales team by optimizing tools, processes, and data management to drive sales efficiency and growth. This role is critical in ensuring the sales team has the resources and insights needed to meet and exceed targets. You will collaborate across departments, analyze data, manage CRM systems, and help shape strategies that enable sustainable growth.
Key Responsibilities:
Sales Process Optimization: Identify and implement improvements in sales processes to increase efficiency and accuracy.
CRM Management: Administer and optimize Hubspot CRM, ensuring data integrity and accuracy.
Sales Reporting & Analytics: Develop and maintain reports, dashboards, and analytics to provide actionable insights into sales performance, pipeline health, and forecasting.
Sales Tools & Enablement: Manage sales enablement tools and technology to improve productivity (e.g., sales engagement platforms, quoting tools).
Forecasting & Pipeline Management: Support the forecasting process by ensuring data consistency and providing insights into pipeline trends.
Cross-Department Collaboration: Work closely with marketing, finance, product, and customer success teams to streamline operations and align sales strategies.
Quota & Compensation Management: Assist in setting and tracking sales quotas and managing sales incentive programs.
Sales Onboarding & Training: Partner with sales leadership to onboard new hires and ensure continuous learning for the sales team.
Required Qualifications:
Business, Marketing, or related qualification
3+ years of experience in sales operations, business operations, or related roles in a software/SaaS environment.
Proficiency with Hubspot CRM tools and sales enablement tools.
Strong analytical and problem-solving skills; advanced proficiency in Excel or other data analysis tools.
Excellent communication and collaboration skills.
Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Preferred Qualifications:
Experience in the Fintech or Software industry.
Familiarity with sales methodologies.
Experience in compensation plan design and quota management.
What We Offer:
Competitive salary and performance-based bonuses
Comprehensive benefits package, including health, dental, vision, and 401(k)
Professional development opportunities
Finovifi is an equal opportunity employer. All applicants will be considered for
employment regardless of color, race, religion, disability, sex, sexual orientation, gender identity,
age, national origin, veteran status or any other characteristic protected by Federal, State and/or
local law.
$55k-96k yearly est. Auto-Apply 60d+ ago
Sales Development Trainee / Account Representative
SMC Corporation 4.6
Sales development representative job in Birmingham, AL
PURPOSE The SMC SalesDevelopment Program is a salesdevelopment program designed to provide training on our extensive product line, proficiency of our corporate sales strategies, familiarity of our manufacturing methods, and competency of our internal support processes. This is an entry- level outside sales position at SMC, with ample opportunity for growth once at the branch.
The SMC SalesDevelopment Program training is both classroom-based and hands-on, accommodating the varied learning styles of trainees. Unlike other sales training programs, the SMC SalesDevelopment Program provides training through work-experience; you will spend time with each of SMC's departments working and building relationships throughout your time at headquarters. These cross-departmental relationships and knowledge will make you invaluable to customers while in the field.
The SMC SalesDevelopment Program exists to prepare a person for a career in outside sales with SMC Corporation of America-we welcome interested individuals with all levels of experience and backgrounds to apply. The SMC SalesDevelopment Program is a great opportunity for those looking to gain an understanding of automation in manufacturing, regardless of their prior education or work experience. We are looking for curious-minded individuals who are looking to join a company dedicated to sustainable automation.
ESSENTIAL DUTIES
The Sales trainee will receive training that ranges from sales skills development and corporate culture to SMC's applications, product line, and target industries served. They will learn about sales strategy, marketing and manufacturing production and order fulfillment. Specifically, the trainee will be required to participate in the following training activities:
During the 12 weeks in training, participants develop selling skills, learn SMC target industries, the SMC product line and its applications, and beyond. Importantly, there is extensive training on our product line and its applications in the manufacturing environment.
Actively participate in learning activities which demonstrate sales operations and supply chain functionality
Complete written and practical training in supply chain policy and procedures
Actively participate in learning the activities of a technical support role
Complete basic pneumatics training and other technical training as directed by SMC sales management
Review product catalogs & manuals to gain a basic understanding of SMC product
Work with our internal support team to learn how to demonstrate "best in class" customer support
Partner with experienced SMC sales professionals on customer & distributor visits
Collaboration with cohort members to present a customer pitch to SMC leadership
Complete short-term work assignments in all functional areas of the business (such as production, warehouse, customer service, etc.)
Participate in simulated selling scenarios onsite with Sales Division leadership and SMC's successful sales team members
Cross-departmental and internal collaboration between teams to build strong relationships at headquarters that will be key to success in the field
Available Branches for assignment after graduating the Sales Academy:
Atlanta, GA
Austin, TX
Birmingham, AL*
Boston, MA
Charlotte, NC
Chicago, IL
Cincinnati, OH
Cleveland, OH
Dallas, TX
Denver, CO*
El Paso, NM*
Indianapolis, IN
Kansas City, MO*
Knoxville, TN*
Los Angeles, CA
Milwaukee, WI
Minneapolis, MN
Nashville, TN
New Jersey (multiple locations)
Phoenix, AZ
Portland, OR
Richmond, VA*
Rochester, NY
San Jose, CA
St. Louis, MO
Tampa, FL
* Some of the listed branches are satellite branches and will be hiring trainees on a case by case basis
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Occasional travel in a team training environment may be required
Physically capable of lifting SMC products and displays up to 50 lbs.
Varying work hours
MINIMUM REQUIREMENTS
Two (2) year Technical degree or equivalent work experience, four (4) year degree preferred
Excellent communication skills
Proficient in the use of computers and ability to learn new programs and tools as required
For Internal Use only: SalesAcad001, Sales001
$41k-60k yearly est. 33d ago
Sales Development Representative II (ABM Focus)
DBA
Sales development representative job in Birmingham, AL
At DBA, we empower business leaders with world-class, mission-critical software products. For over 20 years, our team has built applications that topped the app store, processed billions of dollars, and scaled to millions of users in months. We are the “adults in the room” - a results-driven, no-nonsense partner who delivers technology you can rely on.
Our culture is rooted in integrity, excellence, and partnership. We believe in radical transparency, sustainable performance, and building enduring relationships. If you want to join a team where egos take a backseat, results speak louder than politics, and success is measured by value delivered - this is the place.
The Role
We are seeking a SalesDevelopmentRepresentative II (SDR II) to be the front line of our Account-Based Marketing (ABM) strategy. This is an outbound-only role focused on engaging targeted accounts, identifying decision-makers, and building the relationships that lead to seven-figure partnerships.
This is not a “smile and dial” role - you'll be executing deeply consultative outreach to leaders of mid-market companies, backed by a technical and delivery team that helps you open doors and earn trust. The right candidate is a seasoned prospector with proven B2B sales experience who thrives in a focused, high-impact environment.
Key Responsibilities
Execute outbound ABM campaigns to targeted accounts across multiple channels (phone, email, LinkedIn).
Research and identify key decision-makers within target companies.
Build relationships and deliver messaging tailored to each account's business challenges.
Book qualified meetings with C-suite and senior leadership at mid-market firms.
Partner closely with the DBA leadership and technical team to craft messaging and strategy.
Maintain accurate account and activity data in Pipedrive, Apollo, and LinkedIn Sales Navigator.
Consistently meet or exceed KPIs: qualified meetings booked per month and pipeline generated.
Attend local meetups and public events to network as well as in-person client meetings and team collaboration events in the Southeast to ensure strong relationships with key team members and partners.
Success in This Role Looks Like
Within 12 months, your outreach contributes to seven figures in closed business annually.
You've established strong relationships with ABM targets that view DBA as a trusted partner.
You've built a path toward promotion into an Account Executive role.
Requirements
3+ years of B2B sales experience with a proven track record in outbound prospecting.
Direct experience with Account-Based Marketing (ABM).
Demonstrated success booking meetings with senior decision-makers and generating pipeline.
Experience using Apollo, Gmail, Pipedrive, Google Workspace, and LinkedIn Sales Navigator (or equivalent tools).
Strong research, writing, and communication skills with a consultative approach.
Self-starter with a bias for action, able to operate with autonomy while collaborating as part of a team.
Must live in Greater Birmingham or Greater Huntsville areas, and have dependable transportation for regional travel (approximately 20% of time, little overnight travel required).
Compensation & Benefits
90-Day Contract-to-Hire: Hourly compensation while we ensure mutual fit. During the 90-day contract period, you'll work approximately 40 hours/week at a competitive hourly rate (based upon the pay range), with clear performance milestones for full-time conversion.
Full-Time Employment After Conversion:
Competitive base salary + bonuses for booked qualified meetings and closed sales
Benefits available (health, dental, vision, etc).
Accelerators for over-achievement.
Clear promotion path to Account Executive role for top performers.
Why Join DBA?
Be part of a team that delivers: We build systems that handle billions of dollars and millions of users.
Work in a results-only environment: No BS, no drama, just high performance.
Have the support of a deeply technical team that helps you succeed with prospects.
Remote first: we've been remote for decades, it's part of our culture
Grow your career in an environment where top talent has the chance to lead.
$40k-62k yearly est. Auto-Apply 60d+ ago
Sales Development Representative
Lyons HR 3.9
Sales development representative job in Birmingham, AL
Aligned Tek, a leading Managed Service Provider (MSP), is seeking a proactive and results-driven SalesDevelopmentRepresentative (SDR) to join our dynamic sales team. As an MSP, we offer a comprehensive suite of IT solutions and services to businesses, empowering them to optimize their operations, enhance security, and achieve their goals. This is an excellent opportunity for a motivated individual who thrives in a fast-paced environment and enjoys engaging with potential clients to drive business growth.
Role Overview:
As a SalesDevelopmentRepresentative for our MSP, you will be a crucial player in the sales process, responsible for generating and qualifying leads to support the growth of our client base. Your primary focus will be on initiating contact with potential customers, understanding their needs and challenges, and setting appointments for the sales team. You will collaborate closely with Account Executives to ensure a seamless transition of leads and contribute to the overall sales strategy.
Responsibilities:
Lead Generation: Proactively identify and source new sales leads through various channels, including research, cold calling, email campaigns, social media, and networking events.
Qualifying Prospects: Engage in meaningful conversations with potential clients to identify their business objectives, challenges, and IT requirements, effectively qualifying leads for further follow-up.
Appointment Setting: Schedule appointments and product demonstrations for Account Executives, ensuring a steady flow of qualified leads into the sales pipeline.
CRM Management: Accurately record and update lead information, interactions, and progress in the Customer Relationship Management (CRM) system.
Market Research: Stay informed about industry trends, competitors, and market conditions to effectively communicate the value of our MSP services to prospects.
Sales Collaboration: Collaborate closely with the sales team, sharing valuable insights and feedback to improve the sales process and overall business strategy.
Sales Metrics and Reporting: Consistently track and report on key performance indicators (KPIs) and sales metrics to assess individual and team performance, helping to refine strategies for continuous improvement.
Continuous Learning: Stay up to date with our MSP's service offerings, advancements in the IT industry, and sales techniques to maintain a competitive edge and contribute to business growth.
Requirements:
Previous Experience: Proven experience in a salesdevelopment or inside sales role, preferably within the IT industry or technology-related services.
Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical audiences.
Customer-Centric Approach: Strong customer service orientation, actively listening to prospects' needs, and offering tailored solutions that align with their business objectives.
Result-Oriented: Demonstrated track record of meeting or exceeding sales targets and quotas.
Organizational Skills: Ability to manage and prioritize multiple tasks efficiently, ensuring timely follow-ups and consistent lead nurturing.
Team Player: A collaborative mindset with the ability to work effectively within a team-driven environment.
Tech-Savvy: Familiarity with IT services, cloud solutions, cybersecurity, and other managed services is a plus.
Persistence: Resilient and determined in pursuing leads and overcoming objections to achieve sales goals.
Bachelor's Degree: A degree in Business, Marketing, or a related field is desirable but not mandatory.
Benefits:
We offer a competitive salary package, performance-based incentives, and opportunities for career growth within a rapidly expanding MSP. Additionally, you'll have access to continuous training and professional development programs to enhance your skills and expertise in the IT industry.
Join our team and play a vital role in driving our MSP's success by providing businesses with the IT solutions they need to thrive in today's dynamic market.
$31k-40k yearly est. Auto-Apply 55d ago
Sales Representative
State Farm 4.4
Sales development representative job in Birmingham, AL
Job Description
Amy Gardner - State Farm Agency, located in Mountain Brook, AL has an immediate opening for a full-time SalesRepresentative. Insurance experience is not required as we will train the right person.
If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential! Please submit your resume and we will follow up with the next steps.
Responsibilities include, but not limited to:
Develop insurance quotes, makes sales presentations, and close sales
Establish client relationships and follow up with clients, as needed
Develop ongoing networking relationships
Provide prompt, accurate, and friendly client support
Maintain a strong work ethic with a total commitment to success each and every day
Develop new service opportunities with both existing and new clients
Benefits:
Base Salary plus a very competitive commission program
Great bonus potential if you are a top performer
Outstanding preparation if you aspire to be a State Farm agent in the future
Requirements:
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
1-2 Years of Sales Experience (preferred)
Demonstrated successful track record of meeting sales goals and quotas required
Enthusiasm and belief about the role insurance and financial products play in peoples lives
Proven track record of trustworthiness, dependability and ethical behavior
Excellent communication skills: written, verbal and listening
Must be awesome at opening doors and getting appointments from a cold start
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$39k-57k yearly est. 27d ago
Sales Representative- Foundation Repair
Alabama Professional Services 4.5
Sales development representative job in Birmingham, AL
Job DescriptionSalary: $70k+ Annually (Base + Commission)
APS Foundation is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors with the mission to provide safe and precise solutions to the majority of homeowner needs.
At APSF, we know our team members are the key to our success. Thats why we provide a workplace where you are appreciated, rewarded, and supported with the tools to build a long-term career. If you enjoy helping people and want to be part of a respected company with strong values, wed love to have you on our team.
What Youll Do
Meet with homeowners and business owners at pre-scheduled appointments (plus your own referrals and outreach)
Diagnose issues and recommend tailored solutions that protect and restore properties
Develop clear, detailed proposals outlining services, pricing, and timelines
Perform on-site crawlspace or basement inspections to identify structural problems
Deliver professional, engaging presentations that educate and build trust with clients
Identify opportunities to provide multi-solution services and cross-sell when appropriate
Work closely with installation crews to ensure seamless execution of projects
Foster strong customer relationships with exceptional service and communication
What Were Looking For
Experience in consultative or field sales preferred (home services a plus, but not required)
Strong communication skillsthe ability to explain technical concepts clearly
Self-starter with initiative to manage leads, follow-ups, and the full sales process
Goal-driven, resilient, and positive in a competitive sales environment
Team player who collaborates well with technicians and support staff
Comfortable with physical aspects of the role: walking, climbing ladders, kneeling, crawling, and working in crawlspaces
High school diploma (or higher), valid drivers license, and safe driving record
Able to pass a background and drug screening
What We Offer
Base salary + commission (uncapped earnings potential)
Year-round, full-time work
Company vehicle, iPad, iPhone, and fuel card
Comprehensive benefits package: medical, dental, vision, and life insurance
401(k) plan with company match
Ongoing training, best-in-class tools, and support
Career growth opportunities within a trusted company
A respectful, team-oriented culture where hard work is valued
Why APSF?
This is more than a sales jobits a career opportunity with a company that has been trusted in Alabama for decades. We provide the appointments, tools, and training you need to succeed. Your drive and determination will decide how far you grow.
If you pride yourself on your work ethic and want an employer who will value your success, apply today and join a team that treats you like family.
Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.
$70k yearly 3d ago
Inside Sales Associate (T)
Publishing Concepts 4.0
Sales development representative job in Birmingham, AL
Publishing Concepts, LP (PCI) is a Fortune 100 Best Companies to work for, headquartered in Dallas, Texas. PCI partners with colleges, universities, service organizations, social clubs, high schools, and other organizations to meaningfully engage their alumni and members. We build affinity, strengthen community, and create lasting relationships through accurate data collection, alumni and membership directories, Oral History publications, branded merchandise, and innovative fundraising programs.
Through PCI and our StoryCause fundraising department, we help universities and nonprofits capture donor stories at scale, transforming conversations into meaningful insights that inspire giving. We don't just strengthen connections - we capture, curate, and preserve the world's stories.
Inside Sales Associates Job Description
We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!
What you bring:
A love for sales and a positive, challenge-driven mindset.
Resilience, dedication to excellence, and a results-oriented approach.
Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.
Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.
Strong keyboarding, spelling, and attention to detail.
Your authentic self and personality - we're hiring you for YOU!
How we differ from other Contact Centers:
Our Culture! At PCI, we don't just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values: Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant's Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that's purpose-driven, as it is fun, we want to meet you!
Inside Sales Responsibilities:
Inbound and Outbound Calls:
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.
Client Engagement:
Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.
Sales Processes:
Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures.
Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection.
Close with confidence - tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.
Coaching and Training:
Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.
Independent Sales Activities:
Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.
Feedback Loop:
Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.
Accountability and Attendance:
Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.
Requirements
Requirements for Inside Sales Associates
This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.
Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).
Minimum High School Degree or Equivalent.
Must complete a background check within 48 hours of receiving an offer.
Must complete a reference check (3 professional references needed).
Must have a quiet workspace: Free of disruptions for professional call handling.
Experience preferred in making high-volume sales calls.
Knowledge in Zoom, Microsoft Office Suite, Five9, or other call center software preferred.
Technical Requirements:
Must have hard-wired Internet Connection: We are unable to work off Wi-Fi.
Must have a Download speed above 10/Upload Speed above 5.
Must have a quiet and distraction-free work environment at home conducive to making and receiving calls professionally.
Desktop Equipment provided: You must work off our equipment.
Physical Requirements:
Must be able to sit for long periods of time.
Inside Sales Associates Pay Rate and Schedule:
Rate of pay: $16 per hour + uncapped commission.
Average Associates earn $40K to $45K per year!
Top Performers earn $45K plus per year!
Must be able to work any 8-hour shift between 8 am CST and 8 pm CST.
Scheduled one-hour lunch and two 15-minute breaks daily.
Monday - Friday, offering full-time shifts only.
One to two Saturdays per quarter (about one to two Saturdays every three months).
Benefits for Inside Sales Associates - Telemedicine, Medical Insurance, Health Spending Account (HSA), Medical, Dental, Vision, and Life Insurance, Wellness Program, 401K with company match, PTO (vacation, sick, personal, holidays, half-holidays), Bereavement leave, Tuition Reimbursement, and more!
Additional Company Awards
Texas
Great Place to Work: (2 consecutive years)
Best Companies to Work for in Texas (6 consecutive years)
Top 100 Places to Work: Dallas Morning News (7 consecutive years)
Dallas 100: SMU Caruth Inst for Entrepreneurship (3 consecutive years)
Top 100 Places to Work: San Antonio Express-News (2 consecutive years)
San Antonio Business Journal: Best Places to Work (3 consecutive years)
Virginia
Top 100 Places to Work: Inside Business, The Hampton Roads Business Journal (2 consecutive years)
Virginia Business: Best Places to Work (3 consecutive years)
Arkansas
Arkansas Business: Best Places to Work (2 consecutive years)
National
Intl. Customer Management Institute (ICMI) - 2021
Top Workplaces 2021, 2022 - received 7 Culture Excellence Awards
Inc.5000 Fastest Growing Companies in America - 2020 with a growth rate of 102.48%, putting us in rarefied company with organizations such as Microsoft, Timberland, Vizio, Intuit, Chobani, Oracle, and Zappos.com
Learn more about PCI ****************************
PCI is firmly committed to the principle of equal employment opportunity. PCI offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military, and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check.
#ZR
***We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas***
$40k-45k yearly 55d ago
Inside Sales Representative
Your Home Sold Guaranteed Realty, The Walters Team
Sales development representative job in Birmingham, AL
Job Description
We're looking for two highly motivated and growth-minded individuals in Birmingham, Alabama, who want the rare opportunity to enjoy a
true
40-hour workweek while earning a six-figure income. This is a dedicated Inside SalesRepresentative role focused exclusively on following up with and nurturing qualified, pre-screened leads - no cold calling and no prospecting required.
You'll join an experienced inside sales team supporting one of the top-producing real estate teams in Birmingham. Enjoy a predictable schedule (3-4 evenings per week and 3 of 4 weekends, with some flexibility), two weeks of vacation, and genuinely work-free days off. This is a real estate career where you can turn your phone off at night and actually enjoy your life.
Prospects who excel in this role are organized, relationship-driven, strong communicators, and truly enjoy the structure of a focused inside sales environment with unlimited potential. If you're looking for a long-term, predictable career providing consistency, stability, and freedom - this is your opportunity.
Compensation:
$105,000
Responsibilities:
Handle inbound inquiries and follow up with qualified buyer and seller leads provided
Build relationships, provide value, and nurture prospects until they are ready for appointments
Convert leads into booked appointments for the outside sales team
Maintain detailed Contact Management System notes, tracking conversations, follow-up, and pipeline status
Communicate professionally with clients and team members
Collaborate with the team to continually improve scripts, conversion rates, and systems
Represent the team with a high level of integrity and client care
Attend weekly team meetings
Qualifications:
Prior sales, customer service, or inside sales experience preferred
Excellent verbal and written communication skills
Strong organizational, follow-up, and time-management abilities
Comfortable working a consistent schedule, including evenings and weekends
A positive, team-first mindset with the ability to leave ego at the door
Self-starting, intuitive, coachable, and able to follow a proven system
Experience working leads, in a CRM is a plus, but not required
Active or Inactive Real Estate License is a plus, but not required
About Company
We are one of the leading real estate teams in Birmingham, AL, known for high productivity, strong lead flow, and a faith-based culture centered on biblical principles, support, and professionalism. Our inside sales structure eliminates the typical stress of traditional real estate - no cold calling, no door knocking, no advertising costs, and no unpredictable income swings.
Our mission is to provide a stable, long-term, high-opportunity career path where talented, driven-for-more team members can thrive in a supportive environment with consistent hours and strong earning potential. When you join us, you get proven systems, administrative support, and leadership committed to helping you succeed with unlimited earning potential, in addition to a comfortable base salary.
If you're looking for a true real estate career in Birmingham with exceptional income potential and real work-life balance - we'd love to talk.
$105k yearly 9d ago
Customer Experience Inside Sales Representative
Ridgeline Roofing & Restoration
Sales development representative job in Odenville, AL
About Us
At Ridgeline Roofing & Restoration, we are committed to delivering an exceptional customer experience from the very first interaction. Our call center plays a critical role in connecting homeowners with our sales and project teams, and we foster a high-energy, accountable, and team-focused environment where performance and professionalism are valued.
About the Role
The Customer Experience Inside SalesRepresentative is the first point of contact for potential customers and a key driver of our sales pipeline. This role is responsible for handling inbound and outbound calls, delivering a positive and professional customer experience, and consistently setting qualified appointments for our sales and project teams.
This is a performance-driven, inside sales role ideal for someone with an outgoing, confident personality who enjoys engaging with people and initiating conversations through outbound calls. Clear expectations and accountability are tied directly to appointment-setting performance.
Our call center operates 7 days a week, with shifts scheduled between 7:00 AM and 7:00 PM. Schedule flexibility, including evenings and weekends, is required.
Requirements
Key Responsibilities
Customer Experience
Deliver a friendly, energetic, and professional experience on every call
Build rapport quickly through confident and engaging communication
Establish trust and clearly guide customers through next steps
Address customer questions and objections with professionalism and clarity
Inside Sales & Appointment Setting
Handle inbound calls, texts, and digital leads promptly
Make high-volume outbound calls daily to assigned leads and follow-up lists
Confidently ask for and secure appointments
Accurately qualify leads and schedule appointments according to company guidelines
Confirm and document all appointments within the CRM
Accountability & Performance
Meet or exceed individual appointment-setting goals
Maintain required outbound call volume and activity levels
Take ownership of assigned leads and follow-up tasks
Maintain accurate and detailed CRM documentation
Participate in coaching, training, and performance reviews
Team & Operations
Follow established scripts, processes, and quality standards
Communicate clearly and effectively with leadership and sales teams
Contribute to a positive, high-energy call center culture
Qualifications
Outgoing, confident personality with strong phone presence
Enjoys engaging with people and initiating conversations
Comfortable making outbound calls and asking for the appointment
Strong communication and listening skills
Goal-oriented with a high level of accountability
Reliable attendance and schedule flexibility
Basic computer skills and CRM proficiency
Preferred Experience
Inside sales, appointment setting, or call center experience
Customer service or customer experience background
Experience working in a performance-based environment
Compensation & Benefits
We offer a competitive compensation package, including:
Hourly pay
Performance-based bonus opportunities tied to appointments set, activity, and overall performance
Job Type
Full-time
Work Location
In-person (Call Center)
Benefits
401(k)
Health insurance
Life insurance
Paid time off
Retirement plan+
$35k-57k yearly est. 2d ago
Sales Development Representative
Freedomroads
Sales development representative job in Calera, AL
As a SalesDevelopmentRepresentative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers.
What You'll Do:
As the SalesDevelopmentRepresentative (SDR), you will take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.
Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.
Utilize provided scripts and talking points for both initiating and receiving phone calls.
Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking.
Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
Be receptive to coaching and work closely with the SalesDevelopment Manager to improve departmental success.
Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
VinSolutions experience is a huge plus!
What You Need to Have for the Role:
Clear and concise written and verbal communication
Results driven and motivated for sales
Excellent customer service
Effectively manages responsibilities with time management to reach goals
Ability to multi-task while demonstrating strong organizational skills
Has prior CRM experience and is very computer savvy
Previous sales experience a plus
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Camping World, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the current range is listed below. This position is eligible for variable compensation in addition to base pay. The variable compensation estimated annual range is $10,000 - $20,000 or more.
Pay Range:
$14.00-$16.53 Hourly
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
$39k-62k yearly est. Auto-Apply 7d ago
Loan Sales Representative - Moody, AL
1St. Franklin Financial 4.4
Sales development representative job in Moody, AL
Join the 1
st
Franklin team as a Loan SalesRepresentative.
Salary: $14.00 to $15.75 per hour
This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Loan SalesRepresentative is knowledgeable of features of products and services to drive that exceptional customer experience. The LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.
Principal Accountabilities and Key Activities
Recommends product and services to support individual, branch sales goals, and customer expectations
Markets branch products and services to customers and potential customers
Conducts assigned collection calls of customer accounts to arrange payment
Seeks opportunities to originate new loans with new and existing customers
Develop knowledge of credit underwriting methods and sales tools
Ensures customer information is correct and documents interactions
Consistently meets or exceeds branch and individual goals
Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
Builds internal and external relationships
Ensures customer confidentiality and privileged information is maintained
Adheres to all 1FFC policies and procedures dialogues
Complies with all State and Federal regulations
Participates in personal development
Exhibits knowledge of all 1FFC products
Seeks additional opportunities and responsibilities
Education, Qualifications and Experience
High School Diploma or equivalent
Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
Ability to meet current Licensing requirements of various States and Federal regulators
Demonstrate the ability to analyze relevant information and apply individual judgment
Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
Ability to maintain confidential business and personal information
Action and result focused
Strong communication skills (verbal / written)
Proficient with MS Office Suite products
Desirable:
A valid driver's license and the ability to operate an automobile
#IND002
About Us:
1
st
Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 350 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
$14-15.8 hourly 4h ago
Inside Sales Representative - O'Neal Steel / Birmingham, AL
All O'Neal Industries' Affiliates
Sales development representative job in Birmingham, AL
O'Neal Steel is currently seeking an Inside SalesRepresentatives for our Birmingham, AL facility.
The role of the Inside Salesrepresentative is to identify new customer sales opportunities and manage existing business.
Essential Duties and Responsibilities
Act as the internal account coordinator for assigned accounts
Develop new accounts and implement plans for growth in existing accounts
Consultative selling and closing skills
Develop and maintain product and industry
Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process
Continually provide feedback on sales opportunities to district management and Outside Sales
Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service
Coordinate with appropriate departments in the resolution of customer complaints regarding damaged or incorrect material, or delivery problems
Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction
Assist other Inside SalesRepresentatives in the development and maintenance of their assigned accounts when necessary.
Education and/or Experience
2+ years of previous sales experience. Steel Industry preferred
Must possess strong oral, written, presentation, and interpersonal skills
Aggressive, competitive, and self-motivated attitude
Detail oriented
Strong interpersonal and communication skills
Bachelor's degree preferred and/or the equivalent in training and experience.
*Upon offer of employment, candidates must pass a criminal background check and drug test.
Benefits: O'Neal Steel offers a competitive salary and a comprehensive benefits package including, but not limited to:
Health, Vision and Dental Insurance
Work Site Wellness Programs
Health and Dependent Care Flexible Spending Accounts
Short-Term and Long-Term Disability Coverage
Tuition and Health Club Reimbursement
Accidental Death and Dismemberment and Life Insurance
Adoption Assistance
Training and Development Opportunities
401k
About Us:
With more than 100 years in business, O'Neal Steel, an O'Neal Industries affiliate, supplies a wide range of carbon and alloy steel, stainless steel, and aluminum products for companies nationwide. Founded in 1921 and headquartered in Birmingham, Alabama, O'Neal Steel has 19 strategically located distribution centers throughout the country that offer inventory and value-added processing capabilities tailored to market needs, all while providing high levels of customer service. O'Neal Steel's industry-leading online platform, PRONTO , provides continuous access to inventory, pricing, ordering, and account management.
Sales development representative job in Birmingham, AL
Our client is a company with a story of great growth, incredible innovation, and exceptional culture. This Environmental Services leader is committed to helping other companies keep their promises. Around the world, organizations pledge every day to take care of their customers, their communities and the environment through the products and services they provide and the unique ways they deliver on them. This company supports them in keeping those promises with a wide variety of solutions including document destruction, medical waste removal, environmental solutions, compliance offerings, and sustainability services.
Job Description
The Inside SalesRepresentative is responsible for incremental revenue through inbound and outbound sales calls. This includes leading campaigns and telephone prospecting targeting SQG (small quantity generators), existing customers and new prospects.
Conducts business needs analysis and develops appropriate service solutions for the customer/prospect.
Focuses sales activities on value-added services, compliance initiatives, and other revenue generating activities.
Makes outbound and receives inbound sales calls for potentially new and/or existing customers to sell our products and/or services. Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing/lead campaigns and referrals
Effectively qualify clients through the use of Value-Based selling methods. Researches customer/prospect history and business needs in order to develop a complete service proposal, while targeting upgrade and cross-sell opportunities of additional products/services. Sell the value of the recommended solution, and retain/up-sell revenue if possible.
Builds a pipeline of potential future business by prospecting via the Internet, assigned territory lists, outbound marketing/lead campaigns and other sources as identified.
Work with cross functional team members including transportation, billing, collections, sales, and customer experience departments to assist in providing satisfactory solutions from the customer perspective in order to retain business, and leverage communication from other departments to identify sales opportunities.
Effectively uses technology based CRM (Customer Relationship Management) tool for lead follow-up, sale cycle disposition, pipeline management, forecasting and lost opportunity tracking.
Provide tracking data to the SQ sales organization to assist in developing policies and programs to help drive sales. Identify sales trends when possible and provide management with updates.
Qualifications
Education equivalent to Bachelor' s Degree in sales or marketing preferred, demonstrating good knowledge of business processes and order entry systems. Or Bachelor' s degree in other related field, with previous sales and/or marketing experience. Or two or more years of outbound sales experience, or the equivalent in related work experience, demonstrating the ability to manage and develop existing and prospective accounts.
Must have experience with customer relations and support as well as exhibit leadership abilities.
Demonstrates general knowledge of Microsoft Word, Excel, Outlook and contract management software.
Demonstrates the desire and ability to learn company billing/customer database software in addition to learning the features of all company services and products and different levels of account options.
Additional InformationFor immediate consideration, please apply online.
$35k-57k yearly est. 60d+ ago
Inside Sales Representative
Talnt
Sales development representative job in Birmingham, AL
Job Description
About the Role
The Inside SalesRepresentative, Industrial & Manufacturing Products plays a key role in driving revenue growth by building strong customer relationships, identifying new business opportunities, and delivering tailored solutions within the industrial and manufacturing markets. This position combines inside sales with occasional field engagement, offering a dynamic mix of account management, lead generation, and consultative selling. The role supports the entire sales process from prospecting and quoting to order fulfillment and customer support while ensuring a high level of service and responsiveness. Candidates who enjoy problem-solving, developing long-term partnerships, and working with technical or industrial products will thrive in this role.
Responsibilities:
Manage and grow customer accounts through consistent communication, responsive service, and solution-based selling
Conduct outbound sales calls, targeted emails, and virtual meetings to develop leads, nurture prospects, and close sales
Support the full sales cycle by preparing detailed quotes, processing sales orders, and providing accurate information on product availability, pricing, and delivery timelines
Collaborate with internal teams on pricing strategies for custom and specialty industrial or manufacturing products
Maintain organized documentation of all sales activities, customer communications, and order details using CRM or ERP systems
Research and identify new market opportunities, proactively pursuing prospects in the manufacturing, distribution, and industrial sectors
Resolve customer issues including order changes, returns, and credits while maintaining positive client relationships
Participate in occasional site visits, industry events, and trade shows to strengthen customer connections and promote company offerings
Contribute to overall sales targets by meeting or exceeding monthly and quarterly revenue goals
Qualifications:
Associate or Bachelors degree
Minimum of two years of sales, inside sales, or account management experience in a B2B environment
Strong verbal and written communication skills with a customer-first approach
Proficiency in Microsoft Excel, Word, PowerPoint, and Publisher
Highly organized with excellent multitasking and time management abilities
Ability to work independently while collaborating effectively with cross-functional teams
Desired Qualifications:
Experience in distributor sales, industrial sales, or technical product sales
Familiarity with manufacturing processes, materials, or supply chain operations
Knowledge of sales forecasting, budgeting, and contract coordination
Hands-on experience with ERP systems for order entry and customer data management
Proven ability to build and maintain long-term business relationships in a competitive market
$35k-57k yearly est. 25d ago
Inside Sales Rep.
Ta Resources
Sales development representative job in Birmingham, AL
At TA Resources we have re-imagined traditional staffing and HR consulting with Small to mid-size businesses in mind. Focusing on what makes our clients unique, we match them with the talent they need to continue to grow. We are currently searching for an Inside SalesRepresentative for our client located in Birmingham, AL.
Our client's new division based in Birmingham, AL, combines all Plant and Industrial Products in a single customer-focused package. They offer comprehensive solutions through an experienced team of professionals specifically focused on these two special markets. Their Mission is to be the Plant and Industrial supplier who is easiest to do business with. They will make it easier to engineer, specify, and order components for plants. They will provide greater support for smoother delivery, cost-effective installation, and start-up. Most importantly, they will build strong relationships with design engineers, contractors, plant operations teams and project owners to assure they are their first-choice supplier for both new construction and future upgrades.
We are seeking a dynamic and driven Inside SalesRepresentative (ISR) who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences. This role requires a strong sense of urgency, a consultative approach to customer interactions, and a focus on identifying and delivering tailored solutions that drive customer satisfaction and business growth.
In this Role you will:
Respond promptly and efficiently to customer inquiries and concerns through various channels, including phone, email, and chat.
Demonstrate a strong sense of urgency in resolving customer issues and addressing immediate needs. Prioritize tasks effectively to ensure timely resolution and customer satisfaction.
Actively listen to customers to understand their unique needs, challenges, and goals, going beyond the surface to uncover underlying motivations and pain points.
Apply a consultative sales approach, asking insightful, open-ended questions to gather comprehensive information and provide expert advice and recommendations.
Accurately process all customer requests including orders, return material authorizations and credit requests in the appropriate database.
Identify and propose customized solutions that address customer challenges and deliver measurable value, aligning offerings with their specific business objectives or personal needs.
Guide customers through the process of selecting and utilizing products or services, educating them on features and benefits that align with their goals.
Handle customer complaints with empathy and professionalism, de-escalating tense situations and striving for positive resolutions.
Collaborate effectively with internal teams and departments to resolve complex issues and ensure a seamless customer experience.
Maintain accurate records of customer interactions and transactions in the CRM system.
Proactively identify opportunities for upselling or cross-selling products and services when appropriate, always with a focus on adding value for the customer.
Stay up-to-date on product knowledge, industry trends, and company policies to provide the most accurate and relevant information.
Contribute to a positive and collaborative team environment, fostering open communication and knowledge sharing.
Qualifications
Required Qualifications:
Bachelor's degree from an accredited institution, or equivalent experience.
Minimum of 1-3 years of customer service or customer support experience, preferably in a role with a solutions-focused or consultative selling component.
Proven ability to manage a high volume of customer interactions efficiently and effectively.
Exceptional communication skills, both verbal and written, with the ability to convey information clearly and concisely.
Strong active listening skills to understand customer needs thoroughly.
Excellent problem-solving and critical thinking abilities, with a focus on finding practical and effective solutions.
Demonstrated sense of urgency and ability to prioritize tasks in a fast-paced environment.
Experience using CRM software and other customer service tools.
Adaptability and willingness to learn new products, services, and processes.
Empathy and a genuine desire to help customers, building rapport and trust.
Experience working in a mechanical or industrial related industry
Good mechanical aptitude to understand product applications at the end-user level
Preferred Qualifications:
ERP experience, specifically Microsoft D365
3 years inside sales or customer service experience.
Experience in the waterworks industries.
Experience with AWWA valves and/or ductile iron pipe and fittings.
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Application Question(s):
Do you have mechanical aptitude with the ability to understand product applications?
Do you have experience in mechanical/industrial environments ideally waterworks, AWWA valves, or ductile iron pipe and fittings?
How many years' experience do you have with ERP systems (preferably Microsoft D365) and CRM tools?
Education:
Bachelor's (Preferred)
Work Location: In person
$35k-57k yearly est. 56d ago
Sales Representative
Premier Service Co 3.8
Sales development representative job in Tuscaloosa, AL
Job DescriptionSalary:
The SalesRepresentativeis responsible forcoordinating all sales to ensure they convert into appointments with thedepartment. This role requires consistent outreach through sales calls to achieve measurable results. The SalesRepresentative will actively schedule installations, conduct pre-installation reviews of sold jobs with the manager, and proactively network toidentifypotential clients.
Essential Duties and Responsibilities
All sales calls are directed to the Jackson Security Services.
Engage consistently in sales calls to achieve measurable results
Track sales call outcomes for reporting and analysis
Proactively schedule installations
Provide sales support to installers during the installation process
Review sold jobs with the Manager prior to installation
Develop and manage leads effectively
Take the initiative to network with potential clients
Adhere to scheduled working hours to maintain commission eligibility
Order equipment with the approval of themanager
Apply analytical skills consistently throughout all tasks
Availability to work in both field and office settings during operational hours is required
Be available for additional duties as assigned.
Preferred Qualifications:
Associate's degree in marketing/advertising
Customer Service experience.
Sales Experience
Construction knowledge
Certificates, Licenses, Registrations:
Valid Drivers License to include active liability insurance.
Successful completion of required criminal record and motor vehicle record background checks.
Ability to pass a drug screening.
Physical Requirements & Work Environment:
Ability to sit for long periods of time.
Ability to look at electronic screens for long periods of time.
Ability to work in a fast pace environment.
Ability to multitask.
Moderate noise levels.
Ability to operate office equipment such as fax, phones, computers.
Ability to lift at least 50 lbs.
Language Skills:
Ability to effectively communicate with staff, management and clients.
Ability to interact with others with positive professionalism.
Ability to accurately read and understand technical instructions.
Required Skills & Abilities:
Excellent client-facing an internal communication skill.
Excellent written and verbal communication skills.
Analytical skills
Time Management Skills
Ability to adapt and take on new assignments as needed.
Solid organizational skills including attention to detail and multitasking skills.
Effectively utilize I-pad and I-phone for sales.
Proficient in computer software and operation including Microsoft Office products specifically Excel, Service Titan, Service Finance, and other.
Capable of handling multiple tasks and assignments with time constraints.
Ability to work in constant state of alertness.
Must be reliable, punctual and trustworthy.
Reflect attendance dependability.
Ability to work effectively in office.
Ability to sale other products/items and installations provided by other departments and Jackson Security Services.
About Premier Service Company, Inc.
With nearly 30 years of dedicated service, Premier Service Company has established itself as a leader in HVAC, Electrical, Plumbing, and Utilities. Starting from a small team of seven, we have grown to over 300 professionals and a fleet of more than 100 trucks all dedicated to "Keeping you safe & comfortable" in the Tuscaloosa community. We are on lookout for dynamic individuals ready to contribute to our legacy of service and innovation.
Why Join Us?
At Premier, we are more than just a company - we are a family. We offer:
Professional Development: Engage in programs such as Jumpstart and Apprenticeship Program through our partnership with Skilled Trades of West Alabama.
Competitive Compensation: Enjoy competitive wages and a comprehensive benefits package.
Worklife-Life Balance: Benefit from paid vacations, holidays and family-oriented company events.
Commitment to Diversity
"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status".
If you are ready to take on this vital role and contribute to our thriving team, we invite you to apply today!
$64k-76k yearly est. 12d ago
Verizon Sales Consultant
Cellular Sales 4.5
Sales development representative job in Birmingham, AL
Cellular Sales
Cellular Sales is Growing!
Average and High-End Sales Consultants earn $57000 - $100000 +/ year
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
Life-Changing Income: The highest commissions in the industry
First rate health benefits: Including health/vision/dental, and life insurance.
Security for your future: 401(k) with ROTH option to save for retirement.
Performance Incentives: Top performers receive trips, gifts, and prizes.
Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders
Advancement Opportunities: We promote from within and encourage growth
Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a sales Consultant, you will service the customer's needs, make recommendations based on their specifications.
Develop new consumer and business accounts
Provide outstanding service during and after the sale
Recommend changes in products and services
Stay current on the newest technology products and services
What We Are Looking For
Driven, enthusiastic people with a positive attitude
Willingness to learn and utilize proven techniques to grow your business
Effective verbal, written, and interpersonal skills
Self-motivated to successfully manage responsibilities
Strong negotiating and follow-up skills
Understanding of new technology products and services
If you're eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
#2024AL
$57k-100k yearly Auto-Apply 60d+ ago
Learn more about sales development representative jobs
How much does a sales development representative earn in Birmingham, AL?
The average sales development representative in Birmingham, AL earns between $32,000 and $75,000 annually. This compares to the national average sales development representative range of $34,000 to $77,000.
Average sales development representative salary in Birmingham, AL
$49,000
What are the biggest employers of Sales Development Representatives in Birmingham, AL?
The biggest employers of Sales Development Representatives in Birmingham, AL are: