5 Sales Development Representative Resume Examples

Five Key Resume Tips For Writing A Sales Development Representative Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Sales Goals, be sure to list it in your resume’s skills section.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Choose From 10+ Customizable Sales Development Representative Resume templates

Zippia allows you to choose from different easy-to-use Sales Development Representative templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Sales Development Representative resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

 
Terry Nichols
Sales Development Representative
Employment History
Sales Development Representative2018 - Present
XeroxMadison, MS
  • Conducted cold calling to develop new accounts in the New Haven area.
  • Excelled in productive customer relations.
Marketing Representative2013 - 2018
XeroxMadison, MS
  • Attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Assisted in all aspects of email blasts, including supervising graphic design, writing, list development and distribution.
Retail Sales Representative (Part-Time)2012 - 2013
AT&TSan Bernardino, CA
  • Maintained monthly sales goals as well as having to meet customer needs and expectations while building relationships.
  • Headed the opening of a new AT&T flagship retail sales location in Atlanta Ga.
  • Process bill payments and equipment upgrades ensuring top-level customer service.
  • Retail Sales Manager / Assistant Store Manager Directly responsible for the Retail Sales Consultants at this location.
  • Developed and led retail sales team to exceed revenue, customer satisfaction and operational goals.
Education
Bachelor's Degree In Business2010 - 2013
California State University - San BernardinoSan Bernardino, CA
 
 
Contact Information
Madison, MS
(640) 555-1596
tnichols@example.com
Skills
Wireless Products
Service Appointments
Service Calls
Business Owners
Business Development
New Devices
Verizon
Sales Process
Retail Sales
Directv
 
 
Brittany Ford
Sales Development Representative
Rockville, MD
(340) 555-2562
bford@example.com
Skills
InternetVerizonMRICustomer ConfidenceInsurance BrokersProduct SpecificationsBusiness DevelopmentYoutubeRetail OperationsCustomer Orders
 
 
Employment History
Sales Development Representative2017 - Present
CUTCORockville, MD
  • Prospected and cold-called new accounts, performed field visits, generated leads, and singlehandedly established name brand recognition.
  • Top Rep many months by maintaining positive energy and solid metrics of 100 calls per day.
  • Provided sales support by creating marketing materials with detailed product information and photos of equipment to be auctioned.
  • Created workflow rules, Page Layouts, Validation Rules and Approval Process based on Business needs.
Marketing Representative2015 - 2017
ConquestRichmond, VA
  • Updated network specific spots on company website, and various marketing print publications.
  • Received inbound calls to place classified and display advertisements for businesses and individuals.
  • Exceeded $56,000 in monthly advertising revenue 10 consecutive months, thus setting company wide sales record for beating sales goals.
  • Assist the communication department in developing rapport with existing and new customers with a View to increase sales.
Retail Sales Representative (Part-Time)2014 - 2015
AT&TRichmond, VA
  • Retail sales of the entire AT&T umbrella of products and services including UVERSE and business products.
  • Exceeded personal and corporate sales goals, and recognized as one of the top three sales representatives.
  • Meet required Sales goals monthly.
  • Promoted to Retail Sales Consultant (Team Lead) Participated in the retail manager development program
Education
Bachelor's Degree of Psychology2012 - 2015
Virginia Commonwealth UniversityRichmond, VA
 
 
Susan Baker
Sales Development Representative
Contact Information
Chandler, AZ
(320) 555-3394
sbaker@example.com
Skills
  • Current Sales
  • Product Information
  • Order Entry
  • Internet
  • New Prospects
  • Positive Attitude
  • Sales Goals
  • Business Development
  • CRM
  • Upset Customers
 
 
Employment History
Sales Development Representative2018 - Present
Safelite AutoGlass
Chandler, AZ
  • Expedited the resolution of customer problems and complaints to maximize satisfaction.
  • Provide quotes and product knowledge, with a professional demeanor.
  • Motivated and set sales goals for new hires.
  • Generate service related revenue by proactively signing customers up for service agreements when equipment was purchased.
  • Assisted other new sales representatives in various aspects of sales, marketing, and customer relations.
Phone Sales2017 - 2018
Safelite AutoGlass
Chandler, AZ
  • Identified new methods for cutting operational costs while maintaining quality customer service.
  • Provided excellent customer service to customers, consistently met established performance and quality standards.
Sales Internship2016 - 2017
Best Buy
Colorado Springs, CO
  • Affirm company policies and procedures and ensure employee compliance.
  • Lead team to sales goals and customer service standards.
  • Give product knowledge to customers with questions or concerns regarding future purchases.
  • Followed all Loss Prevention policies and procedures.
Education
Bachelor's Degree of Business2013 - 2016
Colorado Technical University
Colorado Springs, CO
 
 
Douglas Stevens
Sales Development Representative
Contact Info
Erie, PA
(480) 555-7366
dstevens@example.com
Skills
Retail Sales
Complete Information
REP
Product Expertise
Webinar
CRM
Customer Relations
Product Information
Potential Customers
Private Individuals
Employment History
Sales Development Representative2018 - Present
CUTCOErie, PA
  • Designed and implemented scalable, secure cloud architecture based on Amazon Web Services.
  • Provided remarkable customer service making our customer service priority.
  • Usher; Crowd control and keeping the theatre to a high standard of clean.
Telephone Sales Representative2011 - 2018
West AcademicEagan, MN
  • Provide positive and upbeat customer service for all inbound and outbound phone calls.
  • Schedule appointments for customers to get cable, internet and phone services set up.
  • Use discovery process in the sales technique to find the right packages for New Customers.
Retail Sales Representative2007 - 2011
Best BuyMiami, FL
  • Process customer contracts and warranties~ Process customer payments~ Provide customer service~ Communicate knowledge of wireless products
  • Trained Best Buy teammates on inventory management process.
  • Engage in retail sales of computer hardware, software and accessories.
Education
Bachelor's Degree of Communication2004 - 2007
University of South FloridaTampa, FL
 
 
Jesse Simpson
Sales Development Representative
Chicago, IL
(870) 555-5082
jsimpson@example.com
Experience
Sales Development Representative2020 - Present
GapChicago, IL
  • Helped resolve any customer service complaints, if any, while the customer was on the phone.
  • Handled customer issues at customer service over POS system.
  • Exceeded sales goals on a monthly basis.
Lead Sales Representative2018 - 2020
GapChicago, IL
  • Provided training of customer service protocols such as manage cash/credit card transactions, and utilization of register/computer terminals.
  • Provided courteous and efficient customer service.
  • Partnered with Loss Prevention Team to develop strategies to discourage theft both internally and externally.
  • Managed and trained employees on methods to drive a positive margin across the sales floor.
  • Greet customers product knowledge Recovery sales check product availability fold shirts , pants , etc clean stockroom clean fitting room
Advertising Sales Representative2011 - 2018
ComcastChicago, IL
  • Acquired Net New Business using Hunter sales activities.
  • Mastered the ability to maximize sales activity and increase penetration of all products.
  • Solicit residential customers in assigned territory to purchase cable TV, phone and internet.
  • Prove quality customer service experience to each customer.
  • Cox Communication is the third largest communications provider in the US with services of phone, internet and cable.
Skills
High VolumeCloudBusiness OwnersSales ProcessCompany StandardsReal EstateTarget AccountsCustomer AccountsSales ContractsCustomer Service
Education
Bachelor's Degree In Business2008 - 2011
Indiana Wesleyan UniversityMarion, IN
 
 
Terry Nichols
Sales Development Representative
Employment History
Sales Development Representative2018 - Present
XeroxMadison, MS
  • Conducted cold calling to develop new accounts in the New Haven area.
  • Excelled in productive customer relations.
Marketing Representative2013 - 2018
XeroxMadison, MS
  • Attract potential customers by answering product and service questions; suggesting information about other products and services.
  • Assisted in all aspects of email blasts, including supervising graphic design, writing, list development and distribution.
Retail Sales Representative (Part-Time)2012 - 2013
AT&TSan Bernardino, CA
  • Maintained monthly sales goals as well as having to meet customer needs and expectations while building relationships.
  • Headed the opening of a new AT&T flagship retail sales location in Atlanta Ga.
  • Process bill payments and equipment upgrades ensuring top-level customer service.
  • Retail Sales Manager / Assistant Store Manager Directly responsible for the Retail Sales Consultants at this location.
  • Developed and led retail sales team to exceed revenue, customer satisfaction and operational goals.
Education
Bachelor's Degree In Business2010 - 2013
California State University - San BernardinoSan Bernardino, CA
 
 
Contact Information
Madison, MS
(640) 555-1596
tnichols@example.com
Skills
Wireless Products
Service Appointments
Service Calls
Business Owners
Business Development
New Devices
Verizon
Sales Process
Retail Sales
Directv
 
 
Brittany Ford
Sales Development Representative
Rockville, MD
(340) 555-2562
bford@example.com
Skills
InternetVerizonMRICustomer ConfidenceInsurance BrokersProduct SpecificationsBusiness DevelopmentYoutubeRetail OperationsCustomer Orders
 
 
Employment History
Sales Development Representative2017 - Present
CUTCORockville, MD
  • Prospected and cold-called new accounts, performed field visits, generated leads, and singlehandedly established name brand recognition.
  • Top Rep many months by maintaining positive energy and solid metrics of 100 calls per day.
  • Provided sales support by creating marketing materials with detailed product information and photos of equipment to be auctioned.
  • Created workflow rules, Page Layouts, Validation Rules and Approval Process based on Business needs.
Marketing Representative2015 - 2017
ConquestRichmond, VA
  • Updated network specific spots on company website, and various marketing print publications.
  • Received inbound calls to place classified and display advertisements for businesses and individuals.
  • Exceeded $56,000 in monthly advertising revenue 10 consecutive months, thus setting company wide sales record for beating sales goals.
  • Assist the communication department in developing rapport with existing and new customers with a View to increase sales.
Retail Sales Representative (Part-Time)2014 - 2015
AT&TRichmond, VA
  • Retail sales of the entire AT&T umbrella of products and services including UVERSE and business products.
  • Exceeded personal and corporate sales goals, and recognized as one of the top three sales representatives.
  • Meet required Sales goals monthly.
  • Promoted to Retail Sales Consultant (Team Lead) Participated in the retail manager development program
Education
Bachelor's Degree of Psychology2012 - 2015
Virginia Commonwealth UniversityRichmond, VA
 
 
Susan Baker
Sales Development Representative
Contact Information
Chandler, AZ
(320) 555-3394
sbaker@example.com
Skills
  • Current Sales
  • Product Information
  • Order Entry
  • Internet
  • New Prospects
  • Positive Attitude
  • Sales Goals
  • Business Development
  • CRM
  • Upset Customers
 
 
Employment History
Sales Development Representative2018 - Present
Safelite AutoGlass
Chandler, AZ
  • Expedited the resolution of customer problems and complaints to maximize satisfaction.
  • Provide quotes and product knowledge, with a professional demeanor.
  • Motivated and set sales goals for new hires.
  • Generate service related revenue by proactively signing customers up for service agreements when equipment was purchased.
  • Assisted other new sales representatives in various aspects of sales, marketing, and customer relations.
Phone Sales2017 - 2018
Safelite AutoGlass
Chandler, AZ
  • Identified new methods for cutting operational costs while maintaining quality customer service.
  • Provided excellent customer service to customers, consistently met established performance and quality standards.
Sales Internship2016 - 2017
Best Buy
Colorado Springs, CO
  • Affirm company policies and procedures and ensure employee compliance.
  • Lead team to sales goals and customer service standards.
  • Give product knowledge to customers with questions or concerns regarding future purchases.
  • Followed all Loss Prevention policies and procedures.
Education
Bachelor's Degree of Business2013 - 2016
Colorado Technical University
Colorado Springs, CO
 
 
Douglas Stevens
Sales Development Representative
Contact Info
Erie, PA
(480) 555-7366
dstevens@example.com
Skills
Retail Sales
Complete Information
REP
Product Expertise
Webinar
CRM
Customer Relations
Product Information
Potential Customers
Private Individuals
Employment History
Sales Development Representative2018 - Present
CUTCOErie, PA
  • Designed and implemented scalable, secure cloud architecture based on Amazon Web Services.
  • Provided remarkable customer service making our customer service priority.
  • Usher; Crowd control and keeping the theatre to a high standard of clean.
Telephone Sales Representative2011 - 2018
West AcademicEagan, MN
  • Provide positive and upbeat customer service for all inbound and outbound phone calls.
  • Schedule appointments for customers to get cable, internet and phone services set up.
  • Use discovery process in the sales technique to find the right packages for New Customers.
Retail Sales Representative2007 - 2011
Best BuyMiami, FL
  • Process customer contracts and warranties~ Process customer payments~ Provide customer service~ Communicate knowledge of wireless products
  • Trained Best Buy teammates on inventory management process.
  • Engage in retail sales of computer hardware, software and accessories.
Education
Bachelor's Degree of Communication2004 - 2007
University of South FloridaTampa, FL
 

What Should Be Included In A Sales Development Representative Resume

1

1. Add Contact Information To Your Sales Development Representative Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Sales Development Representative Resume Contact Information Example #1
DHRUV JOHNSON
d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

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2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors
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Sales Development Representative Resume Relevant Education Example #1
Bachelor's Degree In Business 2014 - 2016
Colorado Technical University Colorado Springs, CO
Sales Development Representative Resume Relevant Education Example #2
Bachelor's Degree In Communication 2014 - 2016
University of South Florida Tampa, FL
3

3. Next, Create A Sales Development Representative Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Top Skills for a Sales Development Representative
Source: Zippia.com
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
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4

4. List Your Sales Development Representative Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.


Work History Example # 1
Leasing Agent
Greystar Real Estate Partners
  • Supervised and assigned tasks to Maintenance Department in Yardi software.
  • Developed good tenant relations by utilizing professional communication at all times.
  • Maintained communication with prospects using computer programs such as Lead 2 Lease, Entrata and BuildingLink.
  • Used Internet marketing tools and followed other property-specific marketing plans, drives, and special programs.
  • Created and distributed communication and information for existing residents.

Work History Example # 2
Business Sales Associate
Office Depot
  • Verified accuracy of figures, calculations and posting pertaining to business transactions recorded by other employees.
  • Managed designated areas with purpose and dedication to excel.
  • Achieved sales and growth objectives by helping generate demand among end users and driving the sales through our dealers.
  • Utilized radio system for effective communication between all departments.
  • Completed payroll processing from start to finish for 10 employees.

Work History Example # 3
Counter Sales Person
Walmart
  • Experienced in the Cash Office, which included counting cash drawers and making bank deposits.
  • Reported jewelry repair and/or maintenance issues for follow up action by management.
  • Initiated communication relevant to floor plan changes and back stock.
  • Delivered prescription to customers in a timely and professional manner.
  • Transformed toy department for seasonal purposes or for the arrival of new merchandise.

Work History Example # 4
Leasing Agent
Real Property Services
  • Created and distributed communication and information for existing residents.
  • Reviewed and Prepared lease paperwork with residents and explained property rules and regulations.
  • Received extensive training and quickly learned all aspects of Fair Housing and Yardi and became a great asset to the company.
  • Maintained good tenant/owner relations by utilizing professional communication at all times and took the necessary steps to resolve situations.
  • Strengthened our online presence through social media branding and marketing via Facebook, Twitter, Pinterest, and Instagram.

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5

5. Highlight Your Sales Development Representative Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your sales development representative resume:

  1. Certified Sales Professional (CSP)

6

6. Finally, Add A Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

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Updated October 6, 2021