We calculated that 11% of Sales Development Representatives are proficient in Communication, SDR, and Sales Process. They’re also known for soft skills such as Customer-service skills, Interpersonal skills, and Physical stamina.
We break down the percentage of Sales Development Representatives that have these skills listed on their resume here:
Most sales development representatives list "communication," "sdr," and "sales process" as skills on their resumes. We go into more details on the most important sales development representative responsibilities here: Customer-service skills can be considered to be the most important personality trait for a sales development representative to have. According to a sales development representative resume, "wholesale and manufacturing sales representatives must be able to listen to the customer’s needs and concerns before and after the sale." Sales development representatives are able to use customer-service skills in the following example we gathered from a resume: "demonstrated an understanding of the company technology by articulating capabilities to prospective customers. " While it may not be the most important skill, we found that many sales development representative duties rely on interpersonal skills. This example from a sales development representative explains why: "wholesale and manufacturing sales representatives must be able to work well with many types of people." This resume example is just one of many ways sales development representatives are able to utilize interpersonal skills: "developed a persuasive negotiation style based on interpersonal skills and advanced product knowledge. " Sales development representatives are also known for physical stamina, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a sales development representative resume: "wholesale and manufacturing sales representatives are often on their feet for a long time and may carry heavy sample products." We also found this resume example that details how this skill is put to the test: "coordinate and physically fill customer orders for equipment/tools by selecting items from inventory and allocate them for shipping. " A thorough review of lots of resumes revealed to us that "self-confidence" is important to completing sales development representative responsibilities. This resume example shows just one way sales development representatives use this skill: "wholesale and manufacturing sales representatives must be confident and persuasive when making sales presentations" Here's an example of how this skill is used from a resume that represents typical sales development representative tasks: "build quick rapport using my assertiveness and confidence to educate prospective customers on why the should choose dish"
See the full list of sales development representative skills.
Before becoming a sales development representative, 82.7% earned their bachelor's degree. When it comes down to graduating with a master's degree, 4.1% sales development representatives went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, most sales development representatives have a college degree. But about one out of every nine sales development representatives didn't attend college at all.
Those sales development representatives who do attend college, typically earn either a business degree or a marketing degree. Less commonly earned degrees for sales development representatives include a communication degree or a psychology degree.
Once you've obtained the level of education you're comfortable with, you might start applying to companies to become a sales development representative. We've found that most sales development representative resumes include experience from Masco, OpenWorks, and Synchrony Financial. Of recent, Masco had 35 positions open for sales development representatives. Meanwhile, there are 20 job openings at OpenWorks and 19 at Synchrony Financial.
If you're interested in companies where sales development representatives make the most money, you'll want to apply for positions at VMware, Citrix Systems, and ServiceNow. We found that at VMware, the average sales development representative salary is $101,927. Whereas at Citrix Systems, sales development representatives earn roughly $90,298. And at ServiceNow, they make an average salary of $81,284.
View more details on sales development representative salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Verizon Communications, Dell, and Cutco. These three companies have hired a significant number of sales development representatives from these institutions.