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Sales engineer skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Dr. Angela Woodland Ph.D.,

Dr. Richard Onyancha

Below we've compiled a list of the most critical sales engineer skills. We ranked the top skills for sales engineers based on the percentage of resumes they appeared on. For example, 6.1% of sales engineer resumes contained pre sales as a skill. Continue reading to find out what skills a sales engineer needs to be successful in the workplace.

15 sales engineer skills for your resume and career

1. Pre Sales

Here's how sales engineers use pre sales:

Participated in various pre sales activities like preparation of RFP response, client demonstration, co-ordination with developers etc.
Shortened the sales cycle via channel partners and customers while overcoming technical hurdles during the Pre Sales process.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sales engineers use customer service:

Support customer service department, equipment and instrument purchasing, negotiating with vendors, customer maintenance contract and construction contracting processes.
Provide top-notch customer service and education regarding Parker-Trutec offerings - highlighting benefits and advantages to grow sales and insure customer satisfaction.

3. Sales Process

Here's how sales engineers use sales process:

Developed equipment quotations and provided sales process improvements* Responsible for industrial accounts resulting in contracts for steel products in roll formed shapes
Managed dealers and representatives in European and Far Eastern international sales territories providing in-country support of sales process.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how sales engineers use technical support:

Coordinated and verified information on purchase orders; coordinated product shipments; organized project schedules and provided technical support to customers.
Provided Engineering technical support for head-end systems video/audio broadcast systems and commercial systems in the video/audio duplication and DVD replication market.

5. Windows

Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.

Here's how sales engineers use windows:

Assisted in developing enterprise security solutions for deploying Windows 7 desktop operating system and application platforms.
Planned backup and disaster recovery strategies for Microsoft Windows servers.

6. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how sales engineers use crm:

Converted legacy customer lists to CRM database for more efficient territory management.
Managed targeted email marketing campaigns using ConstantContact and internal Goldmine CRM.

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7. Customer Satisfaction

Here's how sales engineers use customer satisfaction:

Ensured customer satisfaction of strategic accounts by leading continuous improvements, cost-down initiatives, and resolution of quality incidents & concerns.
Contract administration, coordination of equipment delivery, installation scheduling, project supervision, and post-sale activities to ensure customer satisfaction.

8. Trade Shows

Here's how sales engineers use trade shows:

Represented company during domestic/international trade shows and promoted public relations as a volunteer to promote technical curriculum at Mann Middle School.
Delivered technical presentations and demonstrated speech recognition applications for customers and at industry trade shows.

9. Java

Java is a widely-known programming language that was invented in 1995 and is owned by Oracle. It is a server-side language that was created to let app developers "write once, run anywhere". It is easy and simple to learn and use and is powerful, fast, and secure. This object-oriented programming language lets the code be reused that automatically lowers the development cost. Java is specially used for android apps, web and application servers, games, database connections, etc. This programming language is closely related to C++ making it easier for the users to switch between the two.

Here's how sales engineers use java:

Trained fellow co-ops and utilized the PTC Parametric software as well as Python and Java.
Participated in testing and deployment of the first enterprise portal (Brio Portal) written completely in Java.

10. Product Demonstrations

Product demonstrations mean displaying products or services offered by an organization to potential customers. It assists in capturing prospective clients or investors interested in the product. It also helps in addressing more comprehensively the concerns of a specific product.

Here's how sales engineers use product demonstrations:

Generated substantial new and incremental business through diligent prospecting, product demonstrations, open-house events, and customer service.
Developed detailed product demonstrations by learning customer's business process & inputting data into an Oracle database.

11. Project Management

Here's how sales engineers use project management:

Provided technical expertise and project management support to ensure injection molding solutions were delivered on-time and tooling performance exceeded customer expectations.
Developed and implemented a marketing strategy to introduce Meridian Project System's project management software in the Southeastern United States.

12. Technical Presentations

Here's how sales engineers use technical presentations:

Prepare and deliver technical presentations to current and prospective customers pointing out competitive advantages and features of Philips products and services.
Provided product technical presentation, consultation, assistance installation, and training for corporations, engineering and maintenance departments.

13. IP

An IP - Internet Protocol is a unique number assigned to all devices connected to information technology, such as printers, routers, modems, etc. Each device or domain that connects to the Internet is assigned an IP address, and as packets are directed to the IP address attached to them, the data goes where it is needed. IP addresses are the identifier used to send information between devices on a network. They contain location information and make devices accessible for communication.

Here's how sales engineers use ip:

Performed traditional IP demos including working with the Microsoft Communication Manager and MCS with Blackberry integration.
Presented technical integration solutions for customers and sales personal on the IP Communications network capabilities.

14. Sales Support

Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.

Here's how sales engineers use sales support:

Provide technical sales support for customer facing account managers/directors in conceptualizing, qualifying, positioning and closing complex/integrated technology solutions.
Strengthened customer relationships by providing post-sales support of hardware systems, sub-systems, and applications using telephone/remote diagnostic capabilities.

15. Client Facing

Here's how sales engineers use client facing:

Resolve all technical hurdles with managed hosting delivery service technologies and data replication technologies in client facing sales activities.
Lead client facing technical conversations to learn about business requirements, whiteboard solutions and resolve technical objections.

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What skills help Sales Engineers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on sales engineer resumes?

Dr. Angela Woodland Ph.D.

Professor, Montana State University

Skills that are immediately useful stand out on resumes. Right now, data analytics skills are in hot demand. A desirable job candidate should be able to import large data sets in various formats, clean data, manipulate data, interrogate data, and draw conclusions from the data. Additionally, the job candidate should be able to prepare informative and easy-to-follow data visualizations of the results. This skill set allows a job candidate to be immediately useful in an organization. It is the new way of analyzing and communicating.

What sales engineer skills would you recommend for someone trying to advance their career?

Dr. Richard Onyancha

Associate Professor of Mechanical Engineering and Department Head, Rose-Hulman Institute of Technology

For students who would like to consider taking a gap year, depending on what their goals after graduation are, they could consider enhancing their skills in any of these areas:
- Technical hands-on skills such as CAD/CAM, simulation, design, and fabrication
- Global competency
- Public policy
- Job shadowing
- Preparing for and taking professional exams if, for example, considering medical school or law school

What type of skills will young sales engineers need?

John Ring

Director Engineering Outreach, Elon University

While our universities consistently educate engineering students with hard skills and strong engineering fundamentals, tomorrow's engineers need to be strong communicators, collaborators, and critical thinkers. Our professional environments are filled with data and information, and the constraint is typically how much time individuals can dedicate to solving a problem. At Elon University, we educate tomorrow's engineers to have the hard skills necessary to analyze the information and situations, apply critical thinking techniques to determine ways to solve the issue, and then concisely and efficiently communicate with colleagues as solutions are being set in motion.

What technical skills for a sales engineer stand out to employers?

Dr. Matteo Cantarello Ph.D.

Visiting Assistant Professor of Hispanic Studies, William & Mary

Programming has become an asset within the humanities, too. Even though hires of digital humanists are still limited in number (at least within my discipline), they are probably destined to increase in the near future. Also, flexibility and versatility with respect to teaching are also highly marketable. Any candidate who has experience with in-person, hybrid, and online courses and who has degrees, titles, and certificates that demonstrate that is extremely appreciated on the academic job market.

What soft skills should all sales engineers possess?

John Cicala Ph.D.

Associate Professor of Digital Marketing, University of North Alabama

The ability to write for reading and not to write as if they are simply transcribing an internal conversation with the paper or whatever media is being used to communicate. They should also possess the ability to interact and to converse with others in person and to actively listen.

Do you want to know more?

List of sales engineer skills to add to your resume

The most important skills for a sales engineer resume and required skills for a sales engineer to have include:

Pre Sales
Customer Service
Sales Process
Technical Support
Windows
CRM
Customer Satisfaction
Trade Shows
Java
Product Demonstrations
Project Management
Technical Presentations
IP
Sales Support
Client Facing
Technical Sales

PowerPoint
HVAC
Sales Cycle
Cloud Computing
RFP
Excellent Interpersonal
Product Line
Digital Marketing
Technical Expertise
Sales Presentations
Excellent Presentation
Account Management
Work Ethic
Technical Solutions
Business Development
Emerging Technologies

Post Sales
Adaptive
Product Knowledge
Technical Issues
Cloud Security
Technical Training
Strong Presentation
Territory Sales
OEM
Product Development
Azure
Enterprise Sales
Direct Sales
Ruby
Virtualization

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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