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Become A Sales Expert

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Working As A Sales Expert

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $79,000

    Average Salary

What Does A Sales Expert Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Sales Expert

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Sales Expert Jobs

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Sales Expert Career Paths

Sales Expert
Account Executive Sales Manager Store Manager
District Manager
7 Yearsyrs
Account Executive Sales Manager
Director Of Sales
10 Yearsyrs
Account Executive Account Manager
Senior Account Manager
7 Yearsyrs
Sales Consultant Consultant Manager
Sales Manager
5 Yearsyrs
Sales Consultant Consultant General Manager
Account Manager
5 Yearsyrs
Sales Consultant Consultant Assistant Manager
Branch Manager
6 Yearsyrs
Retail Sales Consultant Personal Banker Credit Analyst
Relationship Manager
6 Yearsyrs
Retail Sales Consultant Personal Banker Sales Specialist
Territory Manager
7 Yearsyrs
Retail Sales Consultant Personal Banker Finance Analyst
Business Development Manager
9 Yearsyrs
Wireless Consultant Team Leader Store Manager
District Sales Manager
7 Yearsyrs
Wireless Consultant Team Leader General Manager
Regional Manager
8 Yearsyrs
Wireless Consultant Team Leader Account Manager
Regional Sales Manager
9 Yearsyrs
Specialist Sales Specialist Account Manager
Sales Account Manager
6 Yearsyrs
Specialist Sales Specialist Sales Manager
Director Of Sales And Marketing
9 Yearsyrs
Specialist Executive Assistant General Manager
Business Development Director
11 Yearsyrs
Assistant Executive Assistant Store Manager
Territory Sales Manager
7 Yearsyrs
Assistant Executive Assistant Marketing Manager
Sales And Marketing Manager
6 Yearsyrs
Assistant Analyst Finance Manager
General Sales Manager
8 Yearsyrs
Sales Person Foreman Owner/Manager
Internet Sales Manager
6 Yearsyrs
Sales Person Foreman Business Owner
Entrepreneur
5 Yearsyrs
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Do you work as a Sales Expert?

Help others decide if this is a good career for them

Average Length of Employment
Sales Person 2.2 years
Sales Expert 2.0 years
Cellular Sales 1.8 years
Sales Associate 1.6 years
Adviser Sales 1.5 years
Sales Trainee 1.1 years
Top Careers Before Sales Expert
Cashier 13.5%
Server 4.6%
Internship 4.4%
Manager 2.8%
Volunteer 2.1%
Assistant 2.0%
Top Careers After Sales Expert
Cashier 8.2%
Manager 4.5%
Server 4.5%
Internship 3.5%
Specialist 3.0%
Assistant 2.4%

Do you work as a Sales Expert?

Average Yearly Salary
$79,000
View Detailed Salary Report
$34,000
Min 10%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$79,000
Median 50%
$188,000
Max 90%
Best Paying Company
Ultimate Software Group, Inc.
Highest Paying City
Fontana, CA
Highest Paying State
California
Avg Experience Level
1.8 years
How much does a Sales Expert make at top companies?
The national average salary for a Sales Expert in the United States is $80,037 per year or $38 per hour. Those in the bottom 10 percent make under $34,000 a year, and the top 10 percent make over $188,000.

Real Sales Expert Salaries

Job Title Company Location Start Date Salary
Sales Support Expert Sap America, Inc. Dublin, CA Jan 09, 2016 $133,112
Sales Support Expert Sap America, Inc. Dublin, CA Aug 31, 2016 $131,800
Sales Support Expert Sap America, Inc. Newtown, PA Dec 08, 2016 $117,120 -
$199,040
Sales Support Expert Sap America, Inc. Newtown, PA Sep 01, 2013 $115,000
Product Sales Expert Comverse, Inc. Mount Laurel, NJ Jan 10, 2013 $112,882
Product Sales Expert Comverse, Inc. Mount Laurel, NJ Apr 15, 2011 $100,006

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How Would You Rate The Salary Of a Sales Expert?

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Top Skills for A Sales Expert

  1. Customer Service
  2. Verizon
  3. T-Mobile
You can check out examples of real life uses of top skills on resumes here:
  • Manage relationships with customers on a day-to-day basis in order to provide exceptional customer service.
  • Worked in the inbound sales department selling Verizon's telecommunication services including internet, VoIP, MPLS & Collaboration/Cloud Services.
  • Experience with POS systems involving Verizon, T-mobile, AT&T, and Sprint Contract and Device Payment Agreement generation.
  • Transformed difficult customers into satisfied consumers using product knowledge and service delivery and ability to find win-win resolutions.
  • Accomplished sales goals proactively with minimal supervision.

Rank:

Average Salary:

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Top 10 Best States for Sales Experts

  1. North Dakota
  2. South Dakota
  3. Rhode Island
  4. New Hampshire
  5. Wyoming
  6. Washington
  7. Hawaii
  8. Alaska
  9. Minnesota
  10. Vermont
  • (379 jobs)
  • (348 jobs)
  • (448 jobs)
  • (932 jobs)
  • (217 jobs)
  • (2,232 jobs)
  • (443 jobs)
  • (168 jobs)
  • (2,736 jobs)
  • (247 jobs)

Sales Expert Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,828 Sales Expert resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Sales Expert Resume

View Resume Examples

Sales Expert Demographics

Gender

Male

55.6%

Female

36.2%

Unknown

8.2%
Ethnicity

White

59.3%

Hispanic or Latino

18.5%

Black or African American

10.5%

Asian

7.2%

Unknown

4.5%
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Foreign Languages Spoken

Spanish

56.4%

French

10.0%

German

5.5%

Arabic

4.5%

Carrier

2.7%

Italian

2.7%

Portuguese

2.7%

Hindi

1.8%

Dutch

1.8%

Urdu

1.8%

Polish

1.8%

Swedish

0.9%

Vietnamese

0.9%

Gujarati

0.9%

Mandarin

0.9%

Korean

0.9%

Bengali

0.9%

Russian

0.9%

Filipino

0.9%

Tagalog

0.9%
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Sales Expert Education

Schools

University of Phoenix

19.9%

Arizona State University

6.5%

San Diego State University

5.4%

Florida International University

5.4%

Texas State University

4.8%

Ashford University

4.3%

Pennsylvania State University

4.3%

George Mason University

4.3%

Miami Dade College

4.3%

University of Arizona

4.3%

Northern Virginia Community College

4.3%

California State University - Fullerton

3.8%

East Tennessee State University

3.8%

University of North Texas

3.8%

Boise State University

3.8%

Georgia Perimeter College

3.8%

Liberty University

3.8%

University of Illinois at Chicago

3.2%

Western Washington University

3.2%

San Jose State University

3.2%
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Majors

Business

31.4%

Communication

6.4%

Psychology

6.0%

Criminal Justice

5.7%

Marketing

5.5%

General Studies

5.1%

Computer Science

4.4%

Graphic Design

4.0%

Accounting

3.8%

Management

3.5%

Finance

3.5%

Nursing

2.8%

Information Technology

2.8%

Liberal Arts

2.3%

Medical Assisting Services

2.3%

Computer Information Systems

2.2%

Political Science

2.1%

Education

2.0%

Biology

2.0%

English

2.0%
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Degrees

Bachelors

42.9%

Other

30.1%

Associate

14.9%

Masters

6.2%

Certificate

3.3%

Diploma

1.1%

License

0.6%

Doctorate

0.6%
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