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Become A Sales Expert

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Working As A Sales Expert

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $21,780

    Average Salary

What Does A Sales Expert Do At Best Buy

* Actively engages customers using selling skills to increase sales and installations of Car Electronics products and services
* Shows the possibilities of the latest Car Electronics technology and service to customers.
* Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services.
* Works closely with the Car Electronics Installation team to demonstrate, promote and sell products and services within the Car Electronics department

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How To Become A Sales Expert

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Sales Expert jobs

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Sales Expert Demographics

Gender

  • Male

    60.0%
  • Female

    38.4%
  • Unknown

    1.6%

Ethnicity

  • White

    75.5%
  • Hispanic or Latino

    13.4%
  • Asian

    7.7%
  • Unknown

    2.8%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    51.3%
  • French

    10.5%
  • Arabic

    5.3%
  • Carrier

    3.9%
  • German

    3.9%
  • Vietnamese

    2.6%
  • Hindi

    2.6%
  • Urdu

    2.6%
  • Polish

    2.6%
  • Swedish

    1.3%
  • Gujarati

    1.3%
  • Dutch

    1.3%
  • Mandarin

    1.3%
  • Korean

    1.3%
  • Bengali

    1.3%
  • Russian

    1.3%
  • Filipino

    1.3%
  • Tagalog

    1.3%
  • Italian

    1.3%
  • Portuguese

    1.3%
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Sales Expert

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Sales Expert Education

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Real Sales Expert Salaries

Job Title Company Location Start Date Salary
Sales Support Expert Sap America, Inc. Dublin, CA Jan 09, 2016 $133,112
Sales Support Expert Sap America, Inc. Dublin, CA Aug 31, 2016 $131,800
Sales Support Expert Sap America, Inc. Newtown, PA Dec 08, 2016 $117,120 -
$199,040
Sales Support Expert Sap America, Inc. Newtown, PA Sep 01, 2013 $115,000
Product Sales Expert Comverse, Inc. Mount Laurel, NJ Jan 10, 2013 $112,882
Product Sales Expert Comverse, Inc. Mount Laurel, NJ Apr 15, 2011 $100,006

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Top Skills for A Sales Expert

CustomerServiceSkillsVerizonT-MobileProductKnowledgeCostcoWholesaleCellPhoneKioskCustomerSatisfactionCreditApplicationsSalesFloorCustomerRelationsCustomerBaseAdditionalTechnicalSupportJewelryCommunicationSkillsCustomerInteractionMonthlySalesQuotasSalesAssociatesAdvocates

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Top Sales Expert Skills

  1. Customer Service Skills
  2. Verizon
  3. T-Mobile
You can check out examples of real life uses of top skills on resumes here:
  • Provided excellent customer service skills by addressing all phone plan details and device specifications/capabilities.
  • Work with Verizon, AT&T, and Sprint customers daily, explaining contracts, plans and services.
  • Sell all products and services offered by AT&T, T-Mobile, and Verizon Wireless.
  • Attend training 200 hours a year for electronic brands to gain product knowledge.
  • Assist Costco members in choosing the right cell phone company between the 3 largest carriers.

Top Sales Expert Employers

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