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Sales facilitator skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical sales facilitator skills. We ranked the top skills for sales facilitators based on the percentage of resumes they appeared on. For example, 21.7% of sales facilitator resumes contained customer service as a skill. Continue reading to find out what skills a sales facilitator needs to be successful in the workplace.

12 sales facilitator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sales facilitators use customer service:

Provided customer service via telephone to process and confirm reservations.
Required to make day of decisions and use judgment and knowledge of Zoo policies and customer service.

2. Sales Training

Here's how sales facilitators use sales training:

Increased sales production within Distribution Consulting Service through delivering sales training to team members and providing follow up support.
Deliver Virtual Sales training to new reps across the US using WebEx and Adobe Connect

3. Led Training

Here's how sales facilitators use led training:

Led training seminars and provided ongoing sales coaching to struggling salespeople from various industries assisting them to exceed their goals.

4. Trade Shows

Here's how sales facilitators use trade shows:

Managed booth (answered questions, passed out literature, setup/took down booth) at trade shows.
Set up trade shows and assisted in selling of items.

5. Leadership Courses

Here's how sales facilitators use leadership courses:

Facilitated HR leadership courses as needed.

6. Inbound Sales

Here's how sales facilitators use inbound sales:

Worked for an Inbound Sales Process * Managed team activities, MIS, taking escalated calls, etc.

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7. Sales Orders

Sales orders, also called an "SO," refer to a document prepared by the seller and given to the customer. This document clarifies and confirms the product purchased, including specific details about the product like size, quantity, color, and price. Information pertaining to the shipping and payment of the goods is also commonly found on a sales order.

Here's how sales facilitators use sales orders:

Coordinate with warehouse to process and ship sales orders.
Assisted the showroom owner with day-to-day logistical aspects including booking appointments, monitoring inventory and inputting sales orders.

8. Lenders

A lender is a financial institution, an individual, a private or public group, that offers funds to a business or person with the condition and expectation that these funds must be repaid. Repayment will also include the payment of interest or fees. Lenders have detailed guidelines to verify the ability to repay a loan and creditworthiness. They established the interest rate, repayment schedule, terms, and other key aspects of the money being borrowed.

Here's how sales facilitators use lenders:

Tracked short sales and ensured all documents requested from lenders are received & short sale(s) is approved.
Developed productive partnerships with lenders, project manager, inspectors and corporate staff.

9. Training Programs

Here's how sales facilitators use training programs:

Facilitated team building, training programs and events.
Produced multimedia and audiovisual slides for executive presentations at industry conferences, sales banquets and training programs.

10. Computer System

Here's how sales facilitators use computer system:

Presented in-depth training on the use of company approved computer systems that involve sales management software and Microsoft desktop applications.
Utilized computer system to generate order processing/confirmation, pricing, scheduling, sales analysis and presentations.

11. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how sales facilitators use order entry:

Ensured that each customer received proactive notification of order status at designated key points of the order entry and fulfillment process.
Provided backup order entry support and assistance when required.

12. Access Database

Here's how sales facilitators use access database:

Developed and maintained a Microsoft Access database for the CLEC division.

What skills help Sales Facilitators find jobs?

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List of sales facilitator skills to add to your resume

The most important skills for a sales facilitator resume and required skills for a sales facilitator to have include:

Customer Service
Sales Training
Led Training
Trade Shows

Leadership Courses
Inbound Sales
Sales Orders
Lenders

Training Programs
Computer System
Order Entry
Access Database

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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