FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.

Sales Floor Associate Overview

This job has expired and is no longer available.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or
The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Working As A Sales Floor Associate

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $65,000

    Average Salary

What Does A Sales Floor Associate Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

Show More

Show Less

How To Become A Sales Floor Associate

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

Show More

Show Less

Do you work as a Sales Floor Associate?

Send To A Friend

What are you looking for?

Take our 2 minute survey and see the best Sales Floor Associate jobs for you.

Sales Floor Associate Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Sales Floor Associate Career Paths

Sales Floor Associate
Share

What is the right job for your career path?

Tell us your goals and we'll match you with the right jobs.

Average Length of Employment
Sales Clerk 2.1 years
Attendant Sales 1.7 years
Sales Assoc 1.7 years
Jewelry Associate 1.6 years
Sales Associate 1.6 years
Floor Associate 1.4 years
Associate Retailer 1.4 years
Floor Cashier 1.3 years
Apparel Associate 1.0 years
Top Careers Before Sales Floor Associate
Cashier 28.9%
Internship 4.5%
Volunteer 3.9%
Server 3.6%
Hostess 2.5%
Assistant 2.3%
Associate 2.2%
Waitress 2.2%
Top Careers After Sales Floor Associate
Cashier 20.4%
Server 4.8%
Internship 4.2%
Associate 3.2%
Volunteer 2.0%
Teller 2.0%

Do you work as a Sales Floor Associate?

Top Skills for A Sales Floor Associate

  1. Customer Service
  2. New Merchandise
  3. Stock Shelves
You can check out examples of real life uses of top skills on resumes here:
  • Organized product placement, maintained timely unloading and stocking of inventory, and provided quality customer service in multiple departments.
  • Handled all new merchandise, stocked merchandise, customer service, supervised teams, quality control, hazardous waste disposal.
  • Ticket merchandise and stock shelves.customer service.
  • Demonstrated extraordinary customer service Specialist in receiving vendors and their products Given responsibility for special projects Manage section of the sales floor
  • Obtained training in the operation of the POS system, 10 key, credit card transactions, accounts, etc.

Sales Floor Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 18,406 Sales Floor Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Sales Floor Associate Resume

View Resume Examples

Sales Floor Associate Demographics

Gender

Female

57.9%

Male

37.5%

Unknown

4.6%
Ethnicity

White

60.5%

Hispanic or Latino

18.5%

Black or African American

11.4%

Asian

6.2%

Unknown

3.5%
Show More
Foreign Languages Spoken

Spanish

72.4%

French

7.5%

German

2.7%

Italian

1.7%

Arabic

1.5%

Hindi

1.4%

Korean

1.4%

Russian

1.4%

Portuguese

1.4%

Japanese

1.4%

Mandarin

1.2%

Chinese

1.2%

Hmong

1.0%

Cantonese

0.9%

Polish

0.7%

Vietnamese

0.5%

Armenian

0.5%

Croatian

0.5%

Serbian

0.5%

Swahili

0.3%
Show More

Sales Floor Associate Education

Schools

University of North Carolina at Greensboro

7.5%

Kaplan University

7.3%

Pennsylvania State University

5.5%

Valencia College

5.3%

Ashford University

5.3%

Miami Dade College

5.3%

Middle Tennessee State University

5.3%

Kent State University

5.0%

Arizona State University

5.0%

Bryant and Stratton College

5.0%

University of Central Florida

4.8%

Georgia Perimeter College

4.8%

University of Wisconsin - Milwaukee

4.5%

Florida State University

4.5%

Sam Houston State University

4.3%

University of Central Arkansas

4.3%

Northern Illinois University

4.3%

Broward College

4.0%

Everest Institute

4.0%

Empire Beauty School

4.0%
Show More
Majors

Business

19.6%

Criminal Justice

8.2%

Medical Assisting Services

7.2%

General Studies

7.1%

Psychology

7.1%

Nursing

5.6%

Health Care Administration

5.3%

Liberal Arts

4.3%

Communication

4.2%

Accounting

4.1%

Graphic Design

3.8%

Computer Science

3.5%

Biology

3.1%

English

2.8%

Education

2.5%

Early Childhood Education

2.4%

Cosmetology

2.3%

Marketing

2.3%

Management

2.2%

Sociology

2.2%
Show More
Degrees

High School Diploma

38.3%

Bachelors

28.4%

Associate

19.6%

Diploma

5.9%

Certificate

5.7%

Masters

1.4%

License

0.6%

Doctorate

0.1%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

Top Sales Floor Associate Employers

Jobs From Top Sales Floor Associate Employers

Sales Floor Associate Videos

A Day in the Life: Call Center Agent

Walmart Sales Associate Job

Related To Your Recently Viewed Content

Updated May 18, 2020