What is a Sales Floor Associate

Sales Floor Associates assist customers in purchasing products. They work in retail establishments greeting clients, helping them select the desired item, operating the cash register, and taking care of product returns and refunds.

Whether clients shopping in physical locations return home happy or never set foot in the shop again, is pretty much up to the sales floor associates. Being a gifted salesperson might not be enough. You need to be polite and focused on your customers, know your products, and keep your floor neat and tidy.

A high school diploma should be enough to set you out on this path. A positive attitude and a groomed appearance will certainly go a long way, and you should expect to stand a walk a lot on the job. The least you will get out of this job is a fit physique.

There is more than meets the eye when it comes to being a Sales Floor Associate. For example, did you know that they make an average of $13.3 an hour? That's $27,670 a year!

Between 2018 and 2028, the career is expected to grow -2% and produce -105,200 job opportunities across the U.S.

What Does a Sales Floor Associate Do

There are certain skills that many Sales Floor Associates have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Interpersonal skills, Math skills and Selling skills.

How To Become a Sales Floor Associate

If you're interested in becoming a Sales Floor Associate, one of the first things to consider is how much education you need. We've determined that 29.1% of Sales Floor Associates have a bachelor's degree. In terms of higher education levels, we found that 1.4% of Sales Floor Associates have master's degrees. Even though some Sales Floor Associates have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Sales Floor Associate. When we researched the most common majors for a Sales Floor Associate, we found that they most commonly earn High School Diploma degrees or Bachelor's Degree degrees. Other degrees that we often see on Sales Floor Associate resumes include Associate Degree degrees or Diploma degrees.

You may find that experience in other jobs will help you become a Sales Floor Associate. In fact, many Sales Floor Associate jobs require experience in a role such as Cashier. Meanwhile, many Sales Floor Associates also have previous career experience in roles such as Sales Associate or Customer Service Representative.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Ross Stores Jobs (261)
  2. Best Buy Jobs (93)
  3. Michaels Stores Jobs (137)
  4. Macy's Jobs (193)
  5. Kohl's Jobs (1,244)
Average Salary
$27,670
Average Salary
Job Growth Rate
-2%
Job Growth Rate
Job Openings
425,630
Job Openings
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Average Salary for a Sales Floor Associate

Sales Floor Associates in America make an average salary of $27,670 per year or $13 per hour. The top 10 percent makes over $35,000 per year, while the bottom 10 percent under $21,000 per year.
Average Salary
$27,670
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12 Sales Floor Associate Resume Examples

Learn How To Write a Sales Floor Associate Resume

At Zippia, we went through countless Sales Floor Associate resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Sales Floor Associate Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Ross Stores Jobs (261)
  2. Best Buy Jobs (93)
  3. Michaels Stores Jobs (137)
  4. Macy's Jobs (193)
  5. Kohl's Jobs (1,244)

Choose From 10+ Customizable Sales Floor Associate Resume templates

Zippia allows you to choose from different easy-to-use Sales Floor Associate templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Sales Floor Associate resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Sales Floor Associate Demographics

Sales Floor Associate Gender Statistics

female

59.4 %

male

40.6 %

Sales Floor Associate Ethnicity Statistics

White

60.3 %

Hispanic or Latino

20.1 %

Black or African American

10.3 %

Sales Floor Associate Foreign Languages Spoken Statistics

Spanish

72.4 %

French

7.5 %

German

2.7 %
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Sales Floor Associate Education

Sales Floor Associate Majors

20.1 %

Sales Floor Associate Degrees

High School Diploma

39.3 %

Bachelors

29.1 %

Associate

19.8 %
Job Openings

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Top Skills For a Sales Floor Associate

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 58.3% of Sales Floor Associates listed Communication on their resume, but soft skills such as Interpersonal skills and Math skills are important as well.

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Top Sales Floor Associate Employers

Most Common Employers For Sales Floor Associate

RankCompanyZippia ScoreAverage Sales Floor Associate SalaryAverage Salary
1$30,920
2$30,020
3$29,716
4$29,662
5$29,658
6$29,382

Sales Floor Associate Videos

Becoming a Sales Floor Associate FAQs

Is a sales floor associate a cashier?

No, a sales floor associate is not a cashier. However, they should know how to operate a register as sometimes cashier work falls into their job responsibilities. A sales floor associate is a person who is in charge of providing a good customer experience and more.

The primary responsibility of a sales floor associate is to promote a company's products or services through excellent customer service. This typically means assisting people in the store with products or orders but may include janitorial work, sales, and stocking.

Sales floor associates welcome customers, guide them through the products, answer questions, and ensure guests have a pleasant experience.

Some common responsibilities include the following:

  • Welcoming customers into the store

  • Staying knowledgeable about our range of beauty and skin products

  • Explaining to customers the best products for their needs

  • Recommending related products to increase customers' options and enrich the shopping experience

  • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results

  • Accepting and processing orders, operate the POS register and resolve returns issues

  • Promoting special sales, offers and awareness of store loyalty program

A successful sales floor associate should have excellent interpersonal skills and verbal communication skills. They have to be strong in their customer service, sales, and knowledge of the store's products and services.

Learn more about this question

What do you do on the sales floor?

A person working on the sales floor provides customer service and sales support. A sales floor associate is a person who is in charge of providing a good customer experience and more.

The primary responsibility of a sales floor associate is to promote a company's products or services through excellent customer service. This typically means assisting people in the store with products or orders but may include janitorial work, sales, and stocking.

Sales floor associates welcome customers, guide them through the products, answer questions, and ensure guests have a pleasant experience.

Some common responsibilities include the following:

  • Welcoming customers into the store

  • Staying knowledgeable about our range of beauty and skin products

  • Explaining to customers the best products for their needs

  • Recommending related products to increase customers' options and enrich the shopping experience

  • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results

  • Accepting and processing orders, operate the POS register and resolve returns issues

  • Promoting special sales, offers and awareness of store loyalty program

A successful sales floor associate should have excellent interpersonal skills and verbal communication skills. They have to be strong in their customer service, sales, and knowledge of the store's products and services.

Learn more about this question

What does a sales floor associate do at Dollar Tree?

The sales floor associate position at Dollar Tree is a retail worker position that is focused on providing customer service to shoppers. As a sales floor associate, a person will be in charge of providing a good customer experience and more.

The primary responsibility of a sales floor associate is to promote a company's products or services through excellent customer service. This typically means assisting people in the store with products or orders, but may also include janitorial work, sales, and stocking.

Sales floor associates at Dollar Tree welcome customers, guide them through the products, answer questions, and ensure guests have a pleasant experience.

Some common responsibilities include the following:

  • Welcoming customers into the store

  • Staying knowledgeable about our range of beauty and skin products

  • Explaining to customers the best products for their needs

  • Recommending related products to increase customers' options and enrich the shopping experience

  • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results

  • Accepting and processing orders, operate the POS register and resolve returns issues

  • Promoting special sales, offers and awareness of store loyalty program

A successful sales floor associate at Dollar Tree should have excellent interpersonal and verbal communication skills. They have to be strong in their customer service, sales, and knowledge of the store's products and services.

Learn more about this question

What does a sales floor associate do at Kohl's?

The sales floor associate position at Kohl's is a retail worker position focused on providing customer service to shoppers. As a sales floor associate, a person will be in charge of providing a good customer experience and more.

The primary responsibility of a sales floor associate is to promote a company's products or services through excellent customer service. This typically means assisting people in the store with products or orders, but may also include janitorial work, sales, and stocking.

At Kohl's, sales floor associates welcome customers, guide them through the products, answer questions, and ensure guests have a pleasant experience.

Some common responsibilities include the following:

  • Welcoming customers into the store

  • Staying knowledgeable about our range of beauty and skin products

  • Explaining to customers the best products for their needs

  • Recommending related products to increase customers' options and enrich the shopping experience

  • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results

  • Accepting and processing orders, operate the POS register and resolve returns issues

  • Promoting special sales, offers and awareness of store loyalty program

A successful sales floor associate at Kohl's should have excellent interpersonal and verbal communication skills. They have to be strong in their customer service, sales, and knowledge of the store's products and services.

Learn more about this question

What is the sales floor position?

The sales floor position is a retail position that is focused on providing customer service to shoppers. As a sales floor associate, a person will be in charge of providing a good customer experience and more.

The primary responsibility of a sales floor associate is to promote a company's products or services through excellent customer service. This typically means assisting people in the store with products or orders, but may also include janitorial work, sales, and stocking.

Sales floor associates welcome customers, guide them through the products, answer questions, and ensure guests have a pleasant experience.

Some common responsibilities include the following:

  • Welcoming customers into the store

  • Staying knowledgeable about our range of beauty and skin products

  • Explaining to customers the best products for their needs

  • Recommending related products to increase customers' options and enrich the shopping experience

  • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results

  • Accepting and processing orders, operate the POS register and resolve returns issues

  • Promoting special sales, offers and awareness of store loyalty program

A successful sales floor associate should have excellent interpersonal and verbal communication skills. They have to be strong in their customer service, sales, and knowledge of the store's products and services.

Learn more about this question

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