Sales floor associate job description

At Office Depot and Office Max, the Retail Sales Floor Associate is a part-time role, providing exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets. S/he will quickly build and maintain customer relationships and become a trusted advisor by utilizing basic training of Technology products/services and print offerings.

The associate in this role will demonstrates a passion for the brand, technology products, furniture, services, print and other services/products offered to our customers. S/he will utilize Office Depot and Office Max’s proven sales principles to proactively engage customers, in order to drive the sales of our total offerings and properly assess customer needs to ensure satisfaction in every interaction.

Required successful completion of current basic Tech and Print Certification and continued education in these areas. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
Primary Responsibility:
1. Provides exceptional customer service by performing duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
2. Performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage.

3. Follows the established sorting and stocking guidelines and completes freight processes. Ensures freight sorting area is organized and setup in accordance with guidelines. Scans, investigates and fills inventory lows and outs daily.

4. Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
5. Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
6. Works to develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
7. Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.

Education & Experience
High School diploma or equivalent education preferred
Retail sales experience preferred
How to Apply
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Pay, Benefits & Work Schedule
Office Depot and OfficeMax offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
Equal Employment Opportunity
Office Depot and OfficeMax is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.
We will consider for employment qualified applicants with arrest and conviction records.
Other Information
Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers Possess excellent verbal and written communication skills Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities Must possess ability to process information/merchandise through POS register system Must possess an interest in continually developing personal selling skills and product knowledge;
Positive and Engaging Action Oriented Integrity & Trust Demonstrate passion for the brand, products, services and solutions offered to our customers Must possess a desire to continually develop personal selling skills and product knowledge
Ability to work a flexible work schedule as business dictates Customer Focus Self Learning Approachability
Fair Chance Ordinance
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance

Employment type: Part-time
Description

Who we are

With an inclusive environment that is fueled by passionate associates, Bath & Body Works is one of the most creative, dynamic and profitable fashion retailers in the industry. We are the world's leading fragrance brand for body and home, delivered through fashion, trend and newness with products that are globally-inspired.

The opportunity

We're looking for you to join our team as a seasonal sales associate for the holiday season. In this role, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store, and contribute to a positive, high-energy environment.

What you'll contribute to the team

+ Deliver exceptional in-store shopping experience

+ Build a highly satisfied and loyal customer base through engagement, uncovering needs, making product recommendations, and capturing customer information to support continued engagement with us.

+ Support product replenishment activities that keep the store full and abundant

+ Assist with floorset execution, window changes, visual presentation and marketing placement as needed

+ Deliver on our values, policies and procedures

What you can expect from us

+ Free product to try and love before it launches!

+ A merchandise discount

+ A fun, rewarding experience where you can be you ... because we believe in making the world a brighter, happier place through fragrance, and that diversity, equity and inclusion make us stronger

+ Potential for a longer-term position after the holiday season

Qualifications

+ Demonstrated sales and customer service results in a fast-paced environment

+ Availability for varied weekly shifts including weekend, closing and peak hour shifts

+ Effective communication skills, being open to feedback and the ability to adapt quickly

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information or any other legally protected status, and we comply with all laws concerning non-discriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. We only hire individuals authorized for employment in the United States.

**Dollar Tree is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**Summary of Position**

• Responsible for assisting with the complete operations of assigned store, in conjunction with assigned tasks and duties.

• Assist in the merchandising of the store.

• Fully cross-trained to assist with cash register operations, customer service and stock replenishment.

**Principal Duties and Responsibilities**

• Handle all sales transactions while operating assigned cash register.

• Maintains security of all cash.

• Protects all company assets.

• Maintains a high level of good customer service.

• Maintains a pleasant, friendly, cooperative attitude with customers, co-workers and supervisors.

• Receives merchandise.

• Assist with unloading trucks.

• Works in a safe manner.

• Adheres to and upholds policies and procedures.

**Minimum Requirements/Qualifications**

• General math skills to allow for cash accounting.

• Strong verbal communication skills to allow for proper interaction with customers.

• High level of integrity and honesty; will be responsible for handling cash.

Our teams are working tirelessly to provide a clean and safe environment for our Associates and customers. We continue to enhance and modify our protocols, as appropriate. This includes:

• Plexiglass guards at cash registers.

• Associates conduct home health screenings two hours prior to their shift.

• Managers conduct in-store health screenings of each associate prior to shift.

• Cleaning protocols that include hand sanitizer and supplies to clean throughout the day.

• Social Distancing by maintaining at least six feet between yourself and shoppers.

• Face masks and gloves for Associates to wear during their shifts.

_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Dollar Tree is an equal opportunity employer._