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Top 50 Sales Floor Associate Skills

Below we've compiled a list of the most important skills for a Sales Floor Associate. We ranked the top skills based on the percentage of Sales Floor Associate resumes they appeared on. For example, 25.5% of Sales Floor Associate resumes contained Customer Service as a skill. Let's find out what skills a Sales Floor Associate actually needs in order to be successful in the workplace.

These Are The Most Important Skills For A Sales Floor Associate

1. Customer Service
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high Demand
Here's how Customer Service is used in Sales Floor Associate jobs:
  • Provided quality customer service by answering questions, locating products and price-checking items.
  • Maintained a friendly cordial relationship and providing each customer with outstanding customer service while assisting them with all relevant issues.
  • Provided quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked.
  • Assisted in customer services and customers inquiries, fast pace, unstable environment during the holiday season.
  • Assist the customers with any help they need to guarantee the best customer service experience for them.
  • Offered quality customer service while effectively driving sales in all areas of the store.
  • Provide customer service by assisting and filling the needs of customers.
  • Cashier, stocking, straightening, signage, and customer service.
  • General sales/customer service duties such as stocking, inventory, etc.
  • Prompt friendly customer service; won employee of the month.
  • Assisted at the sales registers and customer service desk.
  • Perform the duties of customer service representative when required.
  • Back up cashier when needed and provided customer service.
  • Provided strong customer service and managed cash register.
  • Provide customer service and reporting problems.
  • Deliver accurate product placement, pricing and labels Delivered outstanding customer service, loyalty and spearheaded goal achievement in metrics.
  • Restock and keep store organized Provide customer service
  • Interact directly with customers throughout the day Excellent customer service while assisting customers with finding and purchasing store merchandise.
  • Performed outstanding customer service Offered and promoting in-store sales Operated cash register while handling transactions
  • Maintained inventory Arranged inventory on the store floor Set up promotional material and displays Provided customer service Researched product specifications

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678 Customer Service Jobs

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2. New Merchandise
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high Demand
Here's how New Merchandise is used in Sales Floor Associate jobs:
  • Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.
  • Stock the new merchandise to their correct locations on the sales floor so there available for the costumers.
  • Helped with price changes, set up new merchandise display, and inventoried merchandise.
  • Set up new merchandise according to presentation standards and to meet daily deadlines.
  • Display new merchandise on sales floor, while maintaining cleanliness and organized shelves.
  • Processed new merchandise and made sure the floor was customer ready.
  • Unpacked and assembled all new merchandise using variety of power tools.
  • Move existing merchandise and places new merchandise on designated fixtures.
  • Assist in re-organizing departments and presenting new merchandise for display.
  • Fast paced job, always stocking new merchandise.
  • Put new merchandise out on the shelf.
  • Help unload new merchandise to the cart.
  • Unloaded new merchandise and took inventory.
  • Stock shelves, racks, and tables with new merchandise.
  • Stock shelves, racks, bins and or tables with new or returned merchandise Design and set up new merchandise displays.
  • Receive, open, unpack floor merchandise Stock shelves, racks, cases and tables with new merchandise.
  • Worked with the public providing outstanding customer service Cleaned sales floors, restocked shelves and organized new merchandise.
  • Stocked shelves and racks with new merchandise based on planograms.
  • Unbox, Price, and Display New Merchandise.
  • Achieve sales goals Unpack and display new merchandise Check outs and returns Professional customer service

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3. Stock Shelves
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Here's how Stock Shelves is used in Sales Floor Associate jobs:
  • Stock shelves, racks, cases, bins, and tables with merchandise and arrange merchandise displays to attract customers.
  • Stock shelves with merchandise and arrange merchandise displays to attract customers of finding the right purchase.
  • Assist customers in locating product, ring up purchases, stock shelves, clean area
  • Transported quantities of electronic merchandise through the store to stock shelves and display areas.
  • Stock shelves, help customers, clean main floor areas.
  • Restock shelves, cashier and help customers on the floor.
  • Run Register, Customer Service, Stock shelves, cleaning
  • Processed shipments and maintained organized stock shelves.
  • Stock shelves with new or transferred merchandise.
  • Stock shelves and rotate produce.
  • Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Stock shelves, racks, cases, bins, and tables of delivered products.
  • Stock shelves, and mark prices on shelves and items.
  • Organized the stock room to allow ease of access to merchandise Moved merchandise to the sales floor, and helped stock shelves
  • stock shelves, help with customer service, put stock away in the stockroom, clean, and price items.
  • Operate Forklift, Stock shelves, and end caps Build displays and set up plan-o-grams
  • Stock shelves with new products * Organize and label shelves * Assist and direct all costumers in need
  • Stock shelves Assisted in ordering merchandise Provided customer service daily Worked on computers Pulled goods from the stockroom
  • Zone aisles Down stack pallets when needed Answer customers questions if needed help Work picks Stock shelves
  • Restock shelves Organize items on sales floor Assist customers in finding items Customer Service Seasonal Employment

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4. Sales Floor
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Here's how Sales Floor is used in Sales Floor Associate jobs:
  • Job includes stocking products from back stock and stocking them into their proper locations and the sales floor.
  • Provided quality customer service and assisted customers with finding merchandise and restocked products on the sales floor.
  • Assist department associates and store manager in moving merchandise and fixtures to the sales floor.
  • Maintained constant presence on sales floor to address any needs my customers may have.
  • Complete merchandise recovery and housekeeping duties to maintain the sales floor to company standards.
  • Stocked freezers, hard lines, and soft lines merchandise on the sales floor.
  • Restock merchandise on the sales floor and stockroom from incoming truck freight.
  • Maintained constant presence on sales floor to address customer s need.
  • Receive, open, unpack and issue sales floor merchandise.
  • Assisted on sales floor as needed to maintain service standards.
  • Set the sales floor with new merchandise each season.
  • Prepared merchandise for sales floor.
  • Replenished merchandise on sales floor.
  • Managed the sales floor for men, toddlers, boys, and girls.
  • Restock floor, set merchandise prices, organize sales floor - Cashier, Operator, Trainer
  • help maintain sales floor as well as assisting customers with their shopping experience.
  • organized and rearranged sales floor.
  • Work productively by executing all sales floor best practices (e.g., signing, zoning, etc.
  • Answer customer questions * Stock shelves and receive, unpack products * Sales floor associate
  • Pay: $7.75 Supervisor: N/A My duties as a Sales Floor Associate mainly focused around the customers.

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2 Sales Floor Jobs

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5. Credit Card Transactions
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Here's how Credit Card Transactions is used in Sales Floor Associate jobs:
  • Obtained training in the operation of the POS system, 10 key, credit card transactions, accounts, etc.
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Handled cash register operations such as handling cash, making change and credit card transactions.
  • Operated a cash register to process cash, check and credit card transactions.
  • Handled all cash and credit card transactions in the retail store environment.
  • Operated cash register for cash, check and credit card transactions.
  • Maintained consistent accuracy while processing client cash and credit card transactions.
  • Handled cash, checks and credit card transactions.
  • Managed cash and credit card transactions.
  • Provided exceptional and informative customer service Accurately handled cash and credit card transactions at register
  • Provided customer service to the general public * Maintained appearance of fitting rooms * Handled cash and credit card transactions
  • Performed cash/credit card transactions during seven hour shift.
  • Operated a cash register for cash, check and credit card transactions Stocked and replenished merchandise according to store merchandizing layouts.
  • Provided customer service Handled cash and credit card transactions Maintained product inventory on sales floor and store room.
  • Assisted customers with requests Ensured merchandise was properly displayed and replenished as needed Covered register and handled cash and credit card transactions
  • Greet Customers Provide Customer Service On Sales Floor Prep and Clean Sales Floor Cash and Credit Card Transactions Stock Inventory
  • Provide customer service Handle cash and credit card transactions Answer customer inquiries Inspect merchandise Answer incoming calls Clean front end work areas

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6. Stock Room
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Here's how Stock Room is used in Sales Floor Associate jobs:
  • Organize the stock room, and ensure that accurate labeling, logical placement, neat arrangement, and cleanliness are maintained.
  • Stock: Unload shipment trucks of merchandises, process merchandise; maintain a clean stock room and maintaining safety guidelines.
  • Assisted in keeping the stock room organized, and pulled merchandise out onto the sales floor.
  • Pulled items from the stock room and made sure that the floor locations were properly stocked.
  • Worked and supported various departments such as registers, stock rooms and truck docks.
  • Assisted in specialized areas of the store including fitting rooms and stock room.
  • Organized for special store visits, organized stock rooms by department.
  • Stocked up on Merchandise in stock room to the floor.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Unloaded shipping trucks, organized stock rooms & closets.
  • Organized stock room accordingly to provide easy access.
  • Organized and maintained the stock room area.
  • Maintained store appearance and stock room organization.
  • Keep stock room organized and orderly.
  • Assisted customers both in person and on the phone * Did inventory checks and replenished as needed from the stock room
  • Helped with keeping stock room organized and unpacking new shipments.
  • Assisted Customers by retrieving items on the sales floor and stock room Operated fitting room Cashier
  • stock room responsible for organize all merchandise in the stock room.
  • Helped plan and execute floor plans for changes changes.Organized stock room for employees to find product quickly and efficiently for customers
  • Assist customers Register Cash Handling Stock room Fitting Room Organizng merchandise Hangers Cleaning facility

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7. Phone Calls
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Here's how Phone Calls is used in Sales Floor Associate jobs:
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Cashier: Checking customers out with their purchases, keeping the area clean and tidy, answer phone calls.
  • Handled and resolved all customer issues related to returns as well as managed incoming customer service telephone calls.
  • Answer phone calls in my department, and use a PDA to locate merchandise and other information.
  • Take phone calls from costumer and satisfy their needs by answering their product questions or services.
  • Answered 40 per day customer phone calls and responded to their questions efficiently.
  • Answer incoming phone calls and assist or transfer customers to appropriate department.
  • Provide outstanding customer service to all guests and incoming guests phone calls.
  • Stock numerous isles responsible for, take phone calls from customers.
  • Answered and directed all store phone calls to appropriate departments.
  • Answered and directed phone calls to the store.
  • Answered phone calls and provided customer service.
  • Answered telephone calls and transferred telephone calls.
  • Answered phone calls from customers.
  • Answered incoming phone calls, transfer phone calls, and used paging system in a professional manner.
  • Answer phone calls as store operator in a professional manner.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Greet guest Price Accuracy Visual Adjacency Assisting with operator by answering phone calls.
  • Cash Handling Customer Service Fitting Rooms Phone Calls
  • Answer phone calls Maintain stock Help customers locate materials Enlist customers for coupons Maintain clean sales floor

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17 Phone Calls Jobs

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8. Product Knowledge
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high Demand
Here's how Product Knowledge is used in Sales Floor Associate jobs:
  • Implemented product knowledge and delivered exceptional customer service to drive sales and build relationship with customers.
  • Greeted and acknowledged every customer by maintaining solid product knowledge.
  • Maintain an awareness of all promotions and advertisements product knowledge.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Shared product knowledge with customers while making personal recommendations.
  • Received excellent feedback from the district manager and VP regarding improved electronics sales, product knowledge, and proactive attitude.
  • Researched and obtained electronic product knowledge on own time, in order to be promoted to secondary electronic department employee.
  • Exemplified outstanding customer service and product knowledge while creating a pleasant shopping experience for retail clientele.
  • Required extensive product knowledge and ability to problem solve for consumers routine and unique DIY projects.
  • Offer expertise and product knowledge in order to meet customers' needs.
  • Respond to questions with confidence exhibiting up to date product knowledge.
  • Assisted customers in making purchases based on product knowledge.
  • Learned, referenced and applied product knowledge information.
  • Answered questions and provided product knowledge to customers.
  • Maintained a high level of product knowledge.
  • Provide product knowledge and benefits.
  • Assisted customers with transactions, provided customer service and product knowledge for customer inquiries and maintained product presentation.
  • Assist customers with purschases through problem solving and product knowledge Assist management with training new associates in my department.
  • Run register while up-selling protection plans and accessories Provide guests with product knowledge, specializing in electronics
  • Achieved expert product knowledge certification in shortest time on record for the district.

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12 Product Knowledge Jobs

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9. Customer Questions
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high Demand
Here's how Customer Questions is used in Sales Floor Associate jobs:
  • Focused on customer service; Handled customer questions and concerns effectively.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Answered customer questions about product availability and shipment times.
  • Resolved and answered any customer questions and/or concerns.
  • Answered customer questions and provide information on store procedures
  • Answered customer questions regarding merchandise and pricing.
  • Delivered 100 % customer service satisfaction by answering customer questions, providing solutions, and building long standing relationships with customers.
  • Answered customer questions in relation to products on the sales floor, while helping at the cash register when needed.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Maintained knowledge of ongoing market and product trends to effectively answer customer questions.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Answer customer questions and inquiries in person and on the phone.
  • Answer customer questions about policies, services, and products.
  • Resolved customer questions, issues and complaints.
  • Answered customer questions, offering my suggestions.
  • Answered multi-line telephone and answered customer questions concerning part stock status.
  • Order Merchandise for Store Answer Customer Questions
  • Answer customer questions about policies, services, and product Skills Used Customer Service Skill, Accurate Inventory Tally
  • Answered calls in a timely and professional manner Provided customer service Routed calls Addressed customer questions and concerns Maintained store appearance
  • Greeted customers Organized store shelves and displays Answered customer questions about policies, services, and products Performed maintenance of the store

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10. Electronics Department
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high Demand
Here's how Electronics Department is used in Sales Floor Associate jobs:
  • Installed audio/visual equipment for store display -Successfully managed electronics department team to ensure productivity was being maintained.
  • Suggested additional items on electronics department to boost sales and increased customer satisfaction.
  • Executed merchandising directives and down-stock schedules for the Electronics Department.
  • Managed the electronics department resulting in Hewlett-Packard Certification.
  • Executed daily operations within the electronics department.
  • Cashier, customer service with electronics department
  • Hired as seasonal temp, offered permanent part-time position then promoted to sales associate in Electronics department.
  • Perform customer service in the electronics department and provide guest with information on the selected items.
  • Stocked merchandise for display in the electronics department, as well as being a cashier.
  • Moved into the electronics department and worked the Backroom to help stock supplies.
  • Worked as Sales Floor Associate, Operator, Jewelry and Electronics Departments.
  • Managed maintenance of floor stock, and warehouse inventory for the electronics department
  • Provided solid guest assistance in Electronics Department and throughout the store.
  • Help with other operational duties related with the electronics department.
  • Employed with Walmart, Inc. in the Electronics department.
  • Worked in high security area: Electronics Department.
  • Worked also at Electronics department.
  • Assisted guests with any and all questions in person and over the phone Stocked shelves Assisted electronics department Trained new team members
  • Assisted customers Stocked and organized shelves Cashiered Answered telephones and assisted customers Worked many hours in the electronics department.
  • Train Employees Assist Guests Electronics Department Cashier Duties Restock Shelves

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11. POS
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Here's how POS is used in Sales Floor Associate jobs:
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Handled financial responsibilities and restocked merchandise as necessary to provide a positive atmosphere for customers.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Received several positive comment cards from superiors/coworkers.
  • Maintained a cheerful disposition regardless of circumstances.
  • Attended to the customer(s) needs and assisted the customer in any way that I possibly can.
  • Demonstrate and educate costumers of Lush products including the ingredients and their meaning and purpose.
  • Operated a POS system to itemize and complete an average of 100 customer purchases.
  • Arranged items in favorable positions and areas of the store for optimal sales.
  • Operate POS cash register and process credit, debit and cash payments.
  • Respond appropriately to POS backup calls and Service Desk calls.
  • Close out cash sales reports, and prepare deposit.
  • Helped create and maintain a positive work environment.
  • Promote a work environment that is positive.
  • Trained and proficient at POS register operations.
  • Excelled in providing positive customer satisfaction Impeccable record regarding cash handling duties
  • Displayed a positive, helpful attitude on a daily basis that was consistently praised by customers and employers alike.
  • Target (November 2013 - Present) I am currently employed at Target as many positions.
  • Collect and deposit into accounts Complete forms in accordance with company procedures.
  • Maintained excellent customer service relations Generated sales using various marketing strategies Ensured an overall positive environment for both employees and customers

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1 POS Jobs

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12. Front End
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Here's how Front End is used in Sales Floor Associate jobs:
  • Front End Associate: Performing duties which include purchases and returns, organizing the front line and answering the phone.
  • Answered customer s questions, and referred unresolved cases to customer service, supervisor, or the front end manager.
  • Assist in specialized areas of store including, Front End, Fitting Room, Fine Jewelry and Customer Service.
  • Received training in other areas of store including front end and receiving as well as other sale floor department.
  • Maneuver the register when backup is called and assisting the front end with prices on product.
  • Provide backup for the front end of the store and cashiers during busy hours.
  • Work as additional cashier when necessary on the front end or at Guest Services.
  • Supported front end associates with price checks and followed procedures for handling claims.
  • Assisted cashiers in carrying out responsibilities at the front end of retail locations.
  • Manage Front End Associates to ensure adherence to store policies and procedures.
  • Coordinated the Front End on nights when one wasn't present.
  • Give assistance to the front end Associates with cost checks.
  • Cleaned up the front end in case of hazards.
  • Position Held Front end associate/ Sales floor associate
  • Returned carts to store front ends.
  • Help train new team members on the sales floor and front end.
  • Assisted guests at the front end registers, scanning products, accepting payments and providing change when appropriate.
  • Operated a cash register and filled front end caps 2.
  • Complete task at a moderate time Resolving problems among cashiers Responsible for large cash transaction Provided customer service on the front end
  • receive, process and stock inventory) Front end assistance as needed (cashiering & returns)

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13. Greeting Customers
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high Demand
Here's how Greeting Customers is used in Sales Floor Associate jobs:
  • Facilitated customer service in all aspects of customer relations including greeting customers, answering questions and concerns, and providing assistance.
  • Created a lasting positive shopping experience by greeting customers, answering questions and listening to customer's needs.
  • Take responsibility for greeting customers, locating products, price-checking items, and organizing store shelves and displays.
  • Job Duties: Organizing sales floor during seasonal sales, Customer Service, Stocking, Greeting customers.
  • Replenished stock, greeting customers, organized and folded clothes.
  • Performed various tasks by greeting customers and answering inquiries.
  • Cash handling, greeting customers, processing returns
  • Cashier Replenishing departments stocking departments Ad set Opening and closing departments setting floor plans setting end caps greeting customers answering inventory questions
  • Work Performances: Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Ensured customer satisfaction by greeting customers in a friendly manner and asking if they needed help with anything.

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1 Greeting Customers Jobs

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14. Loss Prevention
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high Demand
Here's how Loss Prevention is used in Sales Floor Associate jobs:
  • Maintain an awareness of loss prevention by fostering a culture of honesty and exemplifying exceptional customer service and knowledge of shrink
  • Unloaded trucks for the stocking crew, Worked retail, Worked Merchandising and i also worked Loss prevention and Shift Lead.
  • Target sales associates learn proper store protocol, merchandise inventory, loss prevention tactics, and customer interaction skills.
  • Exceeded sales goals, and supporting staff in reaching sales goals and monitoring sales and loss prevention.
  • Watched for theft and interacted with Loss Prevention when needed.
  • Report possible theft and/or shoplifters to Loss Prevention or management.
  • Developed Core Execution Audit to ensure loss prevention standard compliance.
  • Monitor inventory, sales, and loss prevention.
  • Help to ensure loss prevention awareness and shrinkage.
  • Watched for loss prevention through leakage and theft.
  • Assisted loss prevention department frequently, as requested.
  • Implemented new hire training - loss prevention.
  • Tasked with providing extensive knowledge of electronics to meet customer needs, as well as tasked with monitoring for loss prevention.
  • Helped customers in all departments and am trained in all departments Executed projects in the Loss Prevention Team
  • Understand and follow loss prevention procedures to ensure a safe environment and to protect Company assets.
  • Greet customers and maintain clothing displays Oversee fitting room activity and enact loss prevention protocol and procedure
  • Cashier Customer service Maintaining an organized sales floor Assisting Loss Prevention division with translation
  • Retail Floor Sales Associate Loss Prevention Layout Presentation/Stock
  • Organized sales floor Operated cash register Worked with Loss Prevention Received an Employee of the Month Award
  • Stocked Dairy Area Stocked Frozen Area Stocked Meat/Produce Area Collected Carts Unloaded Delivery Trucks Loss prevention

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381 Loss Prevention Jobs

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15. Customer Merchandise Selection
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Here's how Customer Merchandise Selection is used in Sales Floor Associate jobs:
  • Itemized and totaled customer merchandise selections at checkout.
  • Itemized and totaled customer merchandise selection at checkout counter, using cash register and accepted cash and charge card for purchases.
  • Itemize and total customer merchandise selection at checkout counter, cash register, cash/ charge transactions.

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16. Security Practices
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Here's how Security Practices is used in Sales Floor Associate jobs:
  • Maintain knowledge or current sales and promotions, polices regarding payment and exchanges, and security practices.
  • Know about current sales and promotions, policies about payments and exchanges, and security practices.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Maintained knowledge of current sales, exchanges and security practices.
  • Maintained knowledge of current policies and security practices.

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17. Sales Goals
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Here's how Sales Goals is used in Sales Floor Associate jobs:
  • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
  • Implemented marketing strategies to increase sales revenue resulted in meeting sales goals for their shift set by the store manager.
  • Worked with other team members to complete sales goals as well as use the POS system to complete guest sales.
  • Sustained relevant and up-to-date knowledge of inventory and current products with strong focus on customer service and sales goals.
  • Work in conjunction with the Department Head to maintain sales goals and purchasing budgets.
  • Motivate and inspire the team to reach and maintain their monthly sales goals.
  • Exceeded monthly sales goals by planning, monitoring, and evaluating sales.
  • Informed customers of products and pricing to maximize sales goals.
  • Motivate and lead my co-workers to exceed in sales goals.
  • Helped drive sales goals and achieve monthly quota figures.
  • Meet and exceed all the required sales goals.
  • Meet sales goals and ensure customer satisfaction.
  • Contributed to annual sales goals.
  • Led a team of 3-8 sale associates Met sales goals each day, both individually and at store level.
  • Received and processed cash and credit cards, also check payments in store purchases, exceeded targeted sales goals.
  • Assisted customers by showing them various products carried by the retailer and applied related knowledge to makes sales goals.
  • Contributed to team success by exceeding team sales goals Processing truck orders
  • Completed daily reports Worked in a team environment to meet daily sales goals Facilitated positive guest experience in a high-profile tourism environment
  • Maintained selling floor presentations and restocking when needed Achieving personal sales goals Assisted customers with styling
  • Exceeded sales goals Assisted customers with purchases Accurately managed register transactions

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41 Sales Goals Jobs

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18. Customer Complaints
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Here's how Customer Complaints is used in Sales Floor Associate jobs:
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Handled customer complaints with diplomacy and efficiency.
  • Handled customer complaints and inquiries effectively.
  • Directed customers to merchandise, promoted weekly specials, answered customer's questions, followed up on customer complaints.
  • Resolve customer complaints to the best of my ability and direct customers to managers when necessary.
  • Assist customers with any questions and address customer complaints in a quick and courteous manner.
  • Listen to and resolve customer complaints regarding services, products, or personnel.
  • Provide resolution to all customer complaints in my assigned area.
  • Solved all customer complaints by investigating the matter.
  • Help guests with returns or any customer complaints.
  • Solved problems and customer complaints well under stress.
  • Resolve customer complaints regarding sales and service.
  • Answer and resolve customer complaints or questions.
  • Greet customers and resolve customer complaints.
  • Answered customer complaints and inquiries.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Managed and resolved all customer complaints and concerns, in an effective manner.
  • Handled customer complaints, handled returns, Merchandising.
  • Awarded employee of the month Assist customers in finding products that fit their needs Manage customer complaints and solve problems
  • Handle customer complaints, open store,closing store,cash,handling.

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1 Customer Complaints Jobs

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19. Inventory Control
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Here's how Inventory Control is used in Sales Floor Associate jobs:
  • Controlled daily operations to ensure shipping and receiving productivity and inventory control of general stock on demand.
  • Maintained inventory control system, monitored and approved incoming deliveries, arranged promotional sales displays.
  • Worked closely with management to develop an inventory control system.
  • Oversee inventory control to maximize product freshness and availability.
  • Practiced inventory control and loss prevention every day.
  • Processed various inventory reports and performed inventory control.
  • Maintain presentation of departments with inventory control procedures.
  • Applied on a daily basis marketing strategies, product knowledge, and inventory control systems.
  • Preformed daily operations; receiving, inventory control, selection, stacking and shipping activities.
  • Maintained standards in shrink, safety, inventory control, and sanitation.
  • Required daily to maintain an inventory control log for contract phones.
  • Executed price changes, rung sales, and inventory control.
  • Inventory control and manage ordering of new season styles.
  • Managed MOS, RTV and Shrink as Inventory Control.
  • Conducted cashier transactions and assisted in inventory control Actively participated in audit teams, product assembly, certified forklift operator
  • Documented and managed the inventory control system in the computer placed in the warehouse using scanners and bar code readers.
  • Assisted customers with locating various products throughout the store * Maintain stock, department cleanliness along with inventory control management.
  • Maintained the workflow of all operations including production parts, shipping and receiving, inventory control and deliveries.
  • Assisted in managing flow of stock & inventory control in retail enviroment.
  • Inventory control checks.Change end caps and set up rain checks

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9 Inventory Control Jobs

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20. Special Orders
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Here's how Special Orders is used in Sales Floor Associate jobs:
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Placed special orders and called other stores to find desired items while replenishing floor inventory and maintaining department cleanliness.
  • Provided assistance with patrons concerning pricing, availability, damaged product, buy-backs, and special orders.
  • Assisted customers with measurements, special orders for the purchase of lumber selections and other purchases.
  • Conducted with vendors damaged products, and special orders for returns and pricing for merchandise.
  • Keep track of buy-backs, special orders and damaged product and organized stock inventory.
  • Placed special orders for items that weren't in stock or unique sizes.
  • Fill out specific forms to process transactions or special orders, and cashier.
  • Place special orders or call other stores to find desired items.
  • Answer Phones Inventory Product Prep and Product Placement Special Orders Cashier
  • Assisted customers with product selection and special orders.
  • Process sales, returns, and special orders.
  • Perform Special orders for customers.
  • Completed special orders for customers.
  • Greet customers in a timely fashion, while quickly determining their needs, recommend merchandise, or place special orders.
  • Placed special orders or call other stores to find desired items * Prepared sales slips and sales contracts.
  • Placed special orders through company's order system and conducted final transactions on the registers.
  • Assisted customers with purchases answered phones will calls special orders and rein checks
  • Do special orders for mothers day class rings and speciality jewelry.
  • pulled special orders and shipped them to awaiting customers.

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21. Current Sales
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average Demand
Here's how Current Sales is used in Sales Floor Associate jobs:
  • Greeted customers informed them of current sales and store promotions also assisted them with anything they needed help with.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Inform customers of current sales and store promotions and policies, such as returns and exchanges.
  • Maintained knowledge of current sales, sales promotions, and payment and exchange policies.
  • Maintained knowledge of current sales, promotions and purchase policies for all merchandise.
  • Assisted customers with their questions by maintaining product knowledge and current sales.
  • Maintained knowledge of current sales and promotions to inform customers.
  • Provided information to customers on current sales and promotions.
  • Maintained knowledge of current sales and promotions.
  • Maintained knowledge of current sales and promotions Placed items on hold and called other stores to find desired items
  • Keep sales floor neat and organized Ensure great customer service Maintain knowledge of current sales and store layout
  • Worked as "sign maker" hand drawing signs announcing current sales & promotions.

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22. Advise Customers
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average Demand
Here's how Advise Customers is used in Sales Floor Associate jobs:
  • Advise customers in selecting and coordinating merchandise.
  • Assist with layaway where use computer system and advise customers of layaway process and polices.
  • Confer with customers regarding needs and advise customers on types of items to purchase.
  • Advise customers on products that fit their specific needs and answer questions.
  • Answer customers' questions about merchandise and advise customers on merchandise selection.
  • Advise customers on trending clothing styles depending on their wants and needs.
  • Advise customers on use and care of merchandise.
  • Advise customers on warranties of all products.
  • Assist and advise customers regarding merchandise.
  • Answer customers' questions about merchandise and advise customers on merchandise selectionSkills UsedGreat Customer service skills
  • Answer customer questions and advise customers on merchandise selection Take inventory weekly Fill racks with new merchandise
  • Use knowledge of construction materials and best practices to advise customers on product choices
  • Stocked shelves with new merchandise Opened/Closed store Answer customers questions about merchandise and advise customers on merchandise selection Greeted customers entering establishments

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23. Customer Assistance
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average Demand
Here's how Customer Assistance is used in Sales Floor Associate jobs:
  • Provide excellent customer assistance/service, cash register operation, sales/monetary transactions, opening and closing procedures.
  • Answered general customer inquiries and performed overall store merchandise customer assistance.
  • Provide customer assistance and accurately checkout customer purchases
  • Stocked shelves, provided customer assistance in all areas of the store, including electronics and cell phone areas.
  • Provided fast, friendly service by actively seeking out customers to assess their needs and provide great customer assistance.
  • Cashier, trainer, sales floor associate, phone operator, and customer assistance.
  • Assisted cashiers with price checks and dressing rooms with security and customer assistance.
  • Maintained sales floor in multiple departments while providing customer assistance.
  • Provide customer assistance to both parents and their children.
  • Answer phones and provide customer assistance.
  • Provide customer assistance in fitting room.
  • Coordinated sales floor events and provided personal customer assistance Managed and selected inventory, opened and closed store
  • provided customer assistance, organized departments and cashier
  • Offered Customer assistance in regards to the store and accurately processed sales Transactions through the holiday season and so on
  • Provided customer assistance with electronic products Maintained cleanliness of designated work station Assisted other departments when needed
  • Provided customer assistance -Point of sale operation -Restocked inventory and organized warehouse shelves
  • Provided customer assistance * Put out new products * Marked sale and clearance items
  • Stock and zone areas Set up displays Customer assistance
  • register, and general customer assistance)
  • Provide customer assistance Straighten product on sales floor Run a cash register Work product in Stockroom onto floor Build displays for merchandise

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24. Guest Satisfaction
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average Demand
Here's how Guest Satisfaction is used in Sales Floor Associate jobs:
  • Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
  • Maintain guest satisfaction at all times according to company policy.
  • Maintain guest satisfaction, stock sheelves
  • Register trained to maximise sales and guest satisfaction with a swift checkout.

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3 Guest Satisfaction Jobs

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25. Credit Payment
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average Demand
Here's how Credit Payment is used in Sales Floor Associate jobs:
  • Processed cash and credit payments rapidly and accurately.
  • Described use and operation of merchandise to customers Received and processed cash and credit payments for in-store purchases.
  • Receive and process cash, check and debit/credit payments also the store gift cards.
  • Computed sales prices, totaled purchases and received and processed cash or credit payment.
  • Cashier: Received and processed cash and credit payments for in-store purchases.
  • Received and processed cash and credit payments for in store purchases.
  • Received and processed cash check and credit payments.
  • Received and accurately processed cash or credit payments to finalize customer purchases.

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26. Display Cases
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average Demand
Here's how Display Cases is used in Sales Floor Associate jobs:
  • Maintained sanitation of display cases and prep area/equipment.
  • Trained as a cashier in the jewelry department, gained trust and handled keys showing customers jewelry from the display cases.
  • Maintain an accurately merchandised department through zoning the department, cleaning display cases, shelves, and aisles.
  • Assisted co-workers and cleaned and maintained, display cases, equipment, and transaction area.
  • Clean display cases, shelves, and aisles; show great customer service skills.
  • Maintained clean and neat appearance of store aisles shelves and display cases.
  • Clean, stock, and restock workstations and display cases.
  • Maintained, restocked and reorganized display cases.
  • Clean display cases, shelves, and aisles in the front area by the registers.
  • Clean display cases, shelves, and aisles.
  • Take inventory or examine merchandise to identify items to be reordered or replenished -Clean display cases, shelves, and aisles.
  • Clean display cases, shelves, and aisles Transport packages to customers' vehicles
  • Operate cash register * Drive loyalty Red Card * Clean display cases, shelves, and aisles.

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27. Charge Card
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average Demand
Here's how Charge Card is used in Sales Floor Associate jobs:
  • Approach customers and initiate conversations pertaining to charge cards and to make sure they were satisfied.
  • Offered and assisted customers with opening department's charge card.
  • Reached daily goals of charge card quantity.
  • Assisted customers on the registers Helped maintain organization and tidiness storewide Promoted company charge card and sales

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28. Sales Prices
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average Demand
Here's how Sales Prices is used in Sales Floor Associate jobs:
  • Cashier: Computed sales prices, total purchases and processed payments.
  • Computed accurate sales prices for purchase transactions.
  • Solicited credit card Computed sales prices, total purchases, and process payments with all forms of payments

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29. Checkout Counter
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average Demand
Here's how Checkout Counter is used in Sales Floor Associate jobs:
  • Process customers' selections at checkout counter using cash register, accept cash or charge for purchases.

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30. Identify Items
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low Demand
Here's how Identify Items is used in Sales Floor Associate jobs:
  • Take inventory or examine merchandise to identify items to be reordered or replenished.
  • Inventory Control Team, use a scanning system to identify items and check for proper quantity within store.
  • Check inventory to identify items that need to be reordered.
  • Receive, unpack and issue sales floor merchandise Process inventory and examine merchandise to identify items to be reordered or replenished.
  • Take inventory or examine merchandise to identify items to be reordered or replenished Pack customer purchases in bags or cartons.

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31. Kohl
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low Demand
Here's how Kohl is used in Sales Floor Associate jobs:
  • Improved customer solicitation pitch to increase Kohl's credit card application solicitations.
  • Provide Great customer service, and persuade customers to open kohl's credit cards and to sign up with email alerts.
  • Solicited and activated Kohl s Charge Credit Cards and Rewards Cards to meet daily store goals.
  • Assist customers in finding items in store, on kohl's kiosk or store to store.
  • Raised over 1500 dollars by volunteering through the Kohl's Cares for Kids organization.
  • Provide support to other Kohl's associates with holds and item inquiries.
  • Solicit Kohl's credit line while assisting customers on the sales floor.
  • Volunteered at various Kohl's Cares for Kids activates through work.
  • Solicited customers to open and activate Kohl's Charge cards.
  • Solicited, opened and activated Kohl's Charge credit applications.
  • Offered Kohl's credit card to customers daily at registers.
  • Solicit Kohl's email and charge card applications.
  • Solicit Kohl's credit line to customers.
  • Awarded Employee of the Month three times, referred to as Kohl's Super Star.
  • Offer kohl's charge card.
  • Help customers at in-store kiosk if they could not find desired item in-store or call Kohls.com for troubleshooting.
  • Replenished and organized merchandise on sales floor to Kohls standards.
  • KEY QUALIFICATIONS 1.5 years of working with Kohl's as a Retail Sales Floor Associate.
  • Recognized and received Kohls "MVP" Award and two other Corporate "Striving for Success" Awards.

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32. Timely Fashion
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low Demand
Here's how Timely Fashion is used in Sales Floor Associate jobs:
  • Provided quality customer service to all customers and reported any issues/opportunities to management in a timely fashion.
  • Delivered finished clothing and merchandise to their designated areas in a timely fashion
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
  • Worked with receiving department to secure new merchandise in a timely fashion several times a week after store delivery.
  • Assisted customers in a timely fashion during rush hours and answered phone calls at the information desk.
  • Organize items and place them out onto the sales floor in a timely fashion.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Processed all sales transactions accurately and in a timely fashion.
  • Completed all assigned tasks in a timely fashion.
  • Restocked products in a timely fashion.
  • Maintained all shipment related paperwork to meet audit requirements * Executed markdowns on merchandise in a timely fashion.

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33. New Associates
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low Demand
Here's how New Associates is used in Sales Floor Associate jobs:
  • Trained new associates in daily responsibilities.
  • Lead one-on-one training focused on Kohl's core values of customer service, credit solicitation, and efficiency for new associates.
  • Provided sales techniques training to new associates as needed, as well as sales floor policy training.
  • Stocked merchandise, maintained safety standards for customers and employees, cleaning, and trained new associates.
  • Support included mentoring new associates, resolving customer disputes, and being functional in multiple departments.
  • Trained and developed new associates on POS system and key sales tactics.
  • Trained new associates on policies and procedures of the store and departments.
  • Train new associates for the department as a lingerie specialist.
  • Assist management with projects and the training of new associates.
  • Assist leadership in training entry level and new associates.
  • Assist upper management with training of new associates.
  • Assist with Customer transactions, Train new associates.
  • Trained new associates in fitting room operations.
  • Assisted in training of new associates.
  • Trained new associates as necessary.
  • Sponsor to new associates, trained two associates that went on to become department and assistant managers within the company.
  • Trained new associates to use the handheld systems and to do set changes.
  • trained new associates and team leads on daily store task.
  • Introduce new associates to the store 2.
  • Trained new associates Responsible for fixtures around the store Handled complex situations with customers

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34. Floor Stock
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low Demand
Here's how Floor Stock is used in Sales Floor Associate jobs:
  • Replenished floor stock and processed shipments to ensure product availability for customers.
  • Provided excellent customer service Maintained the sales floor stocked to ensure product availability
  • Worked the sales floor stocking shelves and helping customers, cashier(had to sell credit), helped unload trucks.
  • Assisted customers at the cash register and on the sales floor Responsible for processing and replenishing merchandise and monitoring floor stock
  • Worked on the sales floor stocking and making sure my department is at its best for customers.
  • Cashier, customer service, maintained various departments, monitored floor stocks, and replenish floor merchandise.
  • Worked on the sales floor stocking product while using outstanding customer service at the same time.
  • Assist in monitoring floor stock as well as aiding customers in locating merchandise.
  • Provided detailed organization of backroom stock and sales floor stock as well.
  • Manage floor stock of products and back stock of both third party items
  • Assist in processing and replenishing merchandise and monitoring floor stock.
  • Keep sales floor stocked and tidy and assist customers accordingly.
  • Keep sales floor stocked and neat.
  • Replenish and maintain floor stock levels.
  • Assisted in monitoring floor stock.
  • Assist customers with finding products and help with customers with purchases Keep the sales floor stocked and looking presentable for customers
  • Answered questions regarding the store and its merchandise Kept sales floor stocked with seasonal goods Managed closing duties, including restocking items
  • Cashier and salesfloor stocker associate.
  • Cashier Section organization and cleanliness Restock merchandise and monitor floor stock Fulfill customers' requests
  • Administered all point of sale opening and closing procedures .Replenished floor stock and processed shipments to ensure product availability for customers.

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35. Company Policies
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low Demand
Here's how Company Policies is used in Sales Floor Associate jobs:
  • Provided merchandise in accordance with company policies and procedures and related laws and regulations.
  • Maintained area of responsibility in accordance with company policies and procedures.
  • Adhered to all company policies and solved customer inquiries self-sufficiently.
  • Followed company policies and procedures and related laws and regulations.
  • Stocked and replenished merchandise according to company policies.
  • Company policies and guidelines strictly followed.
  • Asked questions and took on the job training courses to help familiarize myself with company policies and procedures.
  • Trained new employees on how to effectively follow company policies and respond to customer needs.
  • Followed state and federal guidelines for OSHA, also in conjunction company policies and procedures.
  • Followed company policies and procedures to help maintain a healthy and safe work environment.
  • Adhered to all company policies and procedures in accordance with state laws and regulations.
  • Adhere to all company policies, procedures, and guidelines.
  • Followed state and federal in conjunction company policies and procedures.
  • Handle all returns/exchange according to the company policies and procedures.
  • Trained new employees on customer service and company policies.
  • Trained new employees on company policies and procedures.
  • Answered questions about the company policies and merchandise.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Comply with all company policies and procedures.
  • Direct contact with clients Sales floor management Production area operations Register operations Ensuring all employees abide by company policies and regulations

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36. Positive Attitude
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low Demand
Here's how Positive Attitude is used in Sales Floor Associate jobs:
  • Dedicated to improving customer service satisfaction by demonstrating a positive attitude and utilizing excellent customer service skills.
  • Earned a reputation for maintaining a positive attitude and producing high-quality work.
  • Maintained positive attitude to make customers have friendly shopping experience.
  • Smile and greet every customer within 10 feet in a friendly, positive attitude and offer assistance.
  • Attracted potential customers into the store with knowledge of sales and products while having a positive attitude.
  • Maintained positive attitude to make customer's shopping experiences memorable and pleasant.
  • Help encourage my co-workers to do better with a positive attitude.
  • Maintained a positive attitude, when dealing with customer complaints.
  • demonstrate consistent positive attitude and high energy.
  • Maintained positive attitude helping customers Kept floor and dressing rooms clean
  • school year employment] Ensure customer satisfaction while maintaining a positive attitude.

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1 Positive Attitude Jobs

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37. Company Standards
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low Demand
Here's how Company Standards is used in Sales Floor Associate jobs:
  • Ensured proper merchandise presentation was maintained in accordance with company standards.
  • Provided excellent customer service in accordance with company standards.
  • Maintained company standards regarding personal sales metrics.
  • Train, in real time, new and established associates to ensure company standards are being upheld.
  • Awarded Employee of the Month for consistently meeting and surpassing company standards during the month of January 2015
  • Assist in the execution of merchandising freight and replenishment to company standards within sales floor areas.
  • Helped to maintain merchandise branding as per company standards in all sections of the store.
  • Followed direction and paid attention to detail very well executed to the company standards.
  • Organize and empty fitting rooms while maintaining sales floor departments to company standards.
  • Maintain sales floor quality, stocks shelves regularly according to company standards.
  • Organized merchandise on floor in pleasing arrangements as specified by company standards.
  • Maintained appearance of the store's interior and exterior to company standards.
  • Restock, organize, and display toy merchandise to company standards.
  • Store nightly recovery, ensuring store presentation is at company standards.
  • Executed merchandise sales and daily functions in accordance to company standards.
  • Maintain fitting rooms and sales floor according to company standards.
  • Welcome and acknowledge customers above and beyond company standards.
  • Arranged displays to company standards.
  • Assisted in the execution of merchandizing to company standards.
  • stocked all the dept making sure it was shoppable for the customers making sure in stock was at company standards .

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2 Company Standards Jobs

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38. Customer Calls
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low Demand
Here's how Customer Calls is used in Sales Floor Associate jobs:
  • Managed customer calls effectively and efficiently in a complex, fast-paced environment.
  • Answered customer calls to the store, directed calls to the proper department and operated / handled various different phone systems.
  • Provided customer service, translated for customers, answered the main phone line, and directed customer calls.
  • Assist customers in apparel department Answer and direct customer calls Assist customers with customized cake orders
  • Handle customer calls for requests of transaction discrepancies, receipts and general account questions.
  • Answer call-boxes within thirty seconds if a customer calls from one.
  • Answered customer calls and question in a timely and efficient manner.
  • Provide customer service, including answering customer calls and questions.
  • Answered customer calls and assisted them with their questions;.
  • Prompted and reminded other associated on waiting customer calls.
  • Answer customer calls and other department staff calls.
  • Answer customer calls quickly and efficiently.
  • Assist customers, restock shelves, zone the department receive shipment from vendors, answer customer calls also cashiering
  • Maintained/recovered area and cleaned out fitting rooms Responded to customer calls, price checks, and returned items

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39. Product Information
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low Demand
Here's how Product Information is used in Sales Floor Associate jobs:
  • Assisted customers and informed them with information of our products by delivering product information to ensure customer satisfaction.
  • Access electronic and paper cataloging systems to look up product information and availability.
  • Helped customers on sales floor with product information and product availability.
  • Answered customer questions and concerns with product information received.
  • Assisted customers with product information and location.
  • Directed customers and provided product information.
  • Answered an average of 10 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Used the TELXON RF bar-code scanning gun for tracking inventory, verifying prices, and printing product information.
  • Provide product information to assist customers in purchasing decisions related to shop and household tools.
  • Required to learn product information and warranties and relay information to customers.
  • Job responsibilities: sale floor, providing customers with product information.
  • Handled in-store and out-of-store guests with product information and assistance.
  • Assist customers with product information in store and on phone.
  • Assist custom with product information and painting processes.
  • Read and interpret labels and other product information.
  • Provided courteous and professional customer services Directed customers and provided product information and stocked the sales floor.
  • March 2011 $7.50/hr -Answering customer inquiries, solving problems, and providing new product information.
  • Assisted customers with locating product and providing product information Cashiered Received phone calls regarding product information
  • Unloaded shipments Took phone service calls, provide stock and product information Constructed sales displays and utilizing visual techniques
  • Assist with customer service Cash Handling Stock shelves Advise customers of product information or location

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40. Online Orders
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low Demand
Here's how Online Orders is used in Sales Floor Associate jobs:
  • Provided assistance with online orders or account information.
  • Processed online orders for customers on a product not available in store, including payment, and shipping information.
  • Time efficient in preparing books for online orders, while still working on the sales floor to engage customers.
  • Process applications for company Credit Cards, Loyalty Programs, Warranties, Online Orders, and Cash Transactions.
  • Provided customer service, processed online orders and returns, cashiered, and maintained the facility.
  • Placed online orders for customers when an item wasn't in stock.
  • Shipped/Received online orders Would go to the bank for store change
  • Complete customer's online orders through a store pick-up service
  • Scanned back stockroom for shelves pulling online orders.
  • Make sure all online orders were processed correctly.
  • Assisted costumers with online orders and in-store pick-ups
  • Manage online orders and inventory for purchases.
  • Managed online orders and ship-from-store orders.
  • Helped customers locate and purchase textbooks for classes Prepared online orders, resolved customer issues, and listened to complaints
  • Work with cutomers on sales floor placing online orders for any item.
  • Worked in the stock room with online orders Cashier.
  • Processed customer online orders in a timely manner.
  • Provide Excellent Customer Service Assist customers with online orders Maintain composure and work efficiently in a fast paced environment.
  • Analyze daily Click N Pull online orders; gather items and have ready for pick up.

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41. Entire Store
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low Demand
Here's how Entire Store is used in Sales Floor Associate jobs:
  • Maintained visually appealing displays for entire store
  • Worked with the management team to take inventory of entire store and reset shelves for a better buying experience.
  • Conducted open/close store procedures which included merchandising the entire store and replacing fixtures to current floor plans.
  • Helped customers in finding commodities due to my outstanding knowledge of the products in the entire store.
  • Directed phone calls for the entire store and communicated with other store locations regarding customers.
  • Organized stock throughout the entire store, from the sales floor to the stockroom.
  • Answer incoming calls for entire store, and direct calls to the appropriate departments.
  • Worked as a team to make sure the entire store flowed together.
  • Maintained visually appealing and effective displays for the entire store.
  • Fold clothes and general knowledge of entire store.
  • Processed hourly payroll for entire store.
  • Replenished sales floor with new merchandise, as well as remerchandising the entire store and replacing fixtures to current floor plans.
  • Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.
  • Maintained visually appealing and effective displays for the entire store.Exceeded personal sales goals.
  • work at the cash register and do inventory of the entire store.
  • Provide excellent customer service Document paint department work hours; enter into corporate computer database Ensure that entire store is flawless

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1 Entire Store Jobs

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42. Store Appearance
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low Demand
Here's how Store Appearance is used in Sales Floor Associate jobs:
  • Maintained store appearance and product presentation to company standards.
  • Maintained store appearance by organizing merchandise.
  • Maintained store appearance by proactively stocking.
  • Maintained store appearance, assisted customers, answered telephones, provided information on any new sales promotions and products.
  • Ensured store appearance was in compliance with ongoing marketing programs and that products were displayed timely and appropriately.
  • Assist in maintaining a well stocked and neat store appearance.
  • Maintain store appearance by folding and stocking clothing shelves.
  • Maintained high standards for displays and overall store appearance.
  • Set up merchandise displays for optimal store appearance.
  • Assisted with inventory and maintaining store appearance.
  • Maintained clean displays and overall store appearance.
  • Maintained stock and overall store appearance.
  • Maintained store appearance and cleanliness.
  • Provided efficient customer service Maintained attractive store appearance
  • Assisted in maintaining a well-stocked and neat store appearance Addressed all questions and inquiries by guests professionally and rapidly
  • Maintain merchandise displays Assist with inventory Maintain store appearance
  • Trained 8 new employees Assisted with reconstruction of floor plans and store appearance Consulted with customers and recommended merchandise accordingly
  • Provide guest assistance Maintain store appearance Deliver pricing and signing through tickets, labels and signs
  • Maintained Store Appearance Assisted Customers questions/concerns Stocked shelves with merchandise Drove up sales while Enhancing Customer Experience
  • Cashier Assist & interact with customers Restock Floor & Maintain inventory Maintain store appearance Seasonal

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43. New Stock
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low Demand
Here's how New Stock is used in Sales Floor Associate jobs:
  • Inventory stock and requisition new stock and describe merchandise and explain use, operation, and care of merchandise to customers.
  • Assisted in training of new stocking and register employees as well as leader of the Safety Team during employment.
  • Submitted timely and accurate reports related to the arrival of new stock or remaining supplies in the store.
  • Provide excellent customer service, clean and recover department, put out new stock, maintain accurate pricing.
  • Up sell products, learn new stock, rotate stock and merchandising for optimal visibility.
  • Rotated merchandise, organized shelves, and put out new stock to the sales floor.
  • Inventoried stock, requisitioned new stock, and assisted in cleaning as needed.
  • Rotated merchandise, organized shelves, and put out new stock.
  • Assist back room with placing new stock onto the shelves.
  • Put out new stock and rotated existing products.
  • Inventoried stock and replenished new stock.
  • Inventory stock and requisition new stock.
  • Created displays to effectively market new products and store promotions Performed cashier duties and prepared new stock for sales floor
  • Cashier Brought out new stock to put on shelves using new stock rotation.
  • Prepare merchandise for purchase Inventory stock and requisition new stock
  • Answer questions regarding the store and its merchandise Inventory stock and requisition new stock Help customers try on or fit merchandise

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44. Different Departments
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low Demand
Here's how Different Departments is used in Sales Floor Associate jobs:
  • Work in different departments in store: toys, food & pantry, domestics, etc.
  • Job Duties: Assist customers in a number of different departments in the store.
  • Managed a staff of 30 employees and crossed trained them in different departments.
  • Worked in three different departments to add versatility to the company.
  • Help train employees on new products and services within different departments.
  • Showed dedication to be cross-trained and performed well in different departments.
  • Answered the phones and transferred calls to different departments professionally.
  • Cross trained extensively in different departments throughout the store.
  • Cross-trained on different departments to provide back-up support.
  • Maintained different departments Completed other duties as required, including stocking and cashiering
  • Guide customer's request throughout the storeOrganize different departments
  • Worked in different departments such as Automotive, Sporting goods, Hardware, D.I.Y, and House ware.
  • Price changes throughout different departments recovering different areas in the store, unloading merchandise from delivery trucks, enventory
  • Partnered with different departments to increase efficiency Maintained records of accounts payable, register, cash disbursement.
  • Zoned and faced products in several different departments inside the store.
  • Guide customer's request throughout the store Organize different departments
  • Help on the front line (Cashier) Unloaded merchandise off truck Help on the different departments of the store when needed
  • Assist in day to day operations which included; restocking, zoning, and receptionist Knowledge of several different departments.
  • Stock Items that were not out or gone assist customers daily around store straighten up areas ( zoning ) different departments
  • Provide Customer Service Work Close with Supervisors and other Team Leads Work different departments i.e.

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45. Pallet Jack
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low Demand
Here's how Pallet Jack is used in Sales Floor Associate jobs:
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
  • Used pallet jacks to operate pallets onto sales floor to stock aisles, end caps, and cash registers.
  • Organized back room, unloaded trucks when short handed staff, and moved freight with pallet jacks.
  • Use pallet jacks and rocket carts to move product to the floor quickly and efficiently
  • Unloaded all merchandise off the distribution truck and loaded items onto pallet jacks.
  • Operated forklift, order picker, electric pallet jack, and manual pallet jack
  • Used a pallet jack to help distribute merchandise to each department.
  • Used pallet jacks to move and unload merchandise into the backroom.
  • Loaded and unloaded merchandise using a ladder and pallet jack.
  • Unloaded cargo from truck with hand trucks and pallet jacks.
  • Certified to operate forklift and experience with pallet jack.
  • Operated heavy equipment, including forklifts and pallet jacks.
  • Used pallet jacks to properly place merchandise.
  • Followed all pallet jack safety procedures.
  • Used pallet jacks, carts, rollers, hand fork lifts and dollies to move merchandise to the sales floor.
  • Received incoming shipments of merchandise Operated powered pallet jacks safely.
  • Used pallet jack to move freight and rearrange warehouse Stocked and conditioned shelves
  • Use of pallet jack, bailer and trash compactor systems.
  • operated bailer, Used barcode reading equipment, operated manual pallet jacks
  • Worked as cashier Forklift Trained Worked with pallet jacks Provided customer service on electronic devices Warehouse stocking Help with floor planning projects

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46. Customers Needs
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low Demand
Here's how Customers Needs is used in Sales Floor Associate jobs:
  • Results-oriented Customer Service individual who excels at uncovering customers needs, finding solutions and handling objections.
  • Demonstrate exceptional customer service skills through acknowledging/approaching and determining customers needs.
  • Greeted customers and ascertained customers needs.
  • Analyzed problems and anticipated customers needs
  • Buy clothes from customers following certain guidelines, maintaining the floor, and organizing stock, assist with customers needs
  • Greet and welcome customers, stock merchandise on floor, attend to customers needs, assist customers on register.
  • Assist customers needs in departments, provide retail advice, stocking, and other duties by request
  • Respond to customers needs whether product is in stock or out of stock.
  • Satisfy Customers needs, Provide shoes, Maintain Store, Use cash register.
  • Put in specific orders for the company and the customers needs.
  • Greet customers and ascertain what each customers needs and wants.
  • Assisted customers needs and questions with friendly personality and smile.
  • Engage in conversation finding customers needs and wants.
  • Recommended, selected and helped locate merchandise based on customers needs and desires.
  • recommend, selected, and helped or obtained merchandise based on customers needs.
  • Resolved problems by assisting customers with sale decisions based on customers needs.
  • Listened to customers needs and prefernces to provide accurate advice.
  • Greet and assist every guest Address each and every customers needs Create great customer satisfaction by making customers feel welcomed
  • Retail Sales associate - Matched customers needs with products we provided - Top shoe salesman

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7 Customers Needs Jobs

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47. Backup Cashier
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low Demand
Here's how Backup Cashier is used in Sales Floor Associate jobs:
  • Trained as a backup cashier when there was a copious amount of customers and extra check-out lines needed to be open.
  • Provide excellent sales floor support to the customers along with backup cashier, stocking and merchandising.
  • Assisted store guests with finding purchases * Maintained the sales floor * Acted as backup cashier
  • Trained as a backup cashier and outsourced help to other departments.
  • Replenish shelves as needed and serve as a backup cashier.
  • Stock Shelves, And worked as a backup cashier as needed
  • Served as a backup cashier and electronics team member.
  • Provided assistance when needed as a backup cashier.
  • Responded to all backup cashier requests.
  • Stock, Backup Cashier, Straighten Shelves
  • Acted as backup cashier, handles checks, cash, and credit cards.
  • Stock merchandise on sales floor,Update End caps, Assist customers with store items, Backup cashier
  • Stock the shelves Zone my area Assist with returns and work as a backup cashier when needed
  • Maintain a clean sales floor Backup cashier September 2013- October 2014
  • Organized merchandise and set displays Assisted customers in finding and selecting merchandise Process Returns Backup Cashier
  • Restocked shelves Assisted in ticket pricing Filled-in as backup cashier; completed transactions Assisted customers in finding products and customer service
  • Assist customers with basic store and product knowledge Organize shelves and restock products On-call backup cashier Assist in customer service calls
  • Target Greeted and assisted customers Stocked Shelves Was a backup cashier when needed
  • Restock store merchandise Re-label prices backup cashier Zone softlines
  • Assisted customers locate items Kept shelves clean and full Backup cashiers when needed Helped with carrybacks

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48. Monetary Transactions
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low Demand
Here's how Monetary Transactions is used in Sales Floor Associate jobs:
  • Conducted monetary transactions; advised customers on what fashion best suited their image
  • Completed monetary transactions and resolved issues as needed.
  • Handled customer and associate monetary transactions ranging between a few hundred to a few thousand dollars in cash.
  • Complete different monetary transactions such as cash, credit, debit, and/or check.
  • Handled large and small monetary transactions when cashing out my daily cash drawer.
  • Handled monetary transactions from customers, priced all store products for sale.
  • Responded quickly to back up calls for POS and handle monetary transactions.
  • Handled monetary transactions to and from the customers at the register.
  • Handled monetary transactions in a fast, friendly manner.
  • Operated on POS machine to monetary transactions.
  • Conducted monetary transactions and organized departments Received an award for outstanding customer service
  • Price Change Monetary Transactions Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Replenish merchandise Provide high levels of customer service Process monetary transactions
  • Handled monetary transactions Provided excessive customer service Maintained tidy work station Prevented safety hazards Achieved high levels of customer satisfaction
  • Position responsibilities: Greet customers Assist finding products Answer phone Stock sales floor Operate cash register Ensure precise monetary transactions

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49. Multiple Departments
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low Demand
Here's how Multiple Departments is used in Sales Floor Associate jobs:
  • Organized product placement, maintained timely unloading and stocking of inventory, and provided quality customer service in multiple departments.
  • Maintained multiple departments to insure orderly product placement.
  • Provided customer service in multiple departments.
  • Maintained multiple departments monitoring associates.
  • Job Description: Assist customers with selection of merchandise, stock merchandise in multiple departments, sales and cashiering.
  • Maintained price changes, resolved issues on defective products, and responsible for all markup/markdowns in multiple departments.
  • Provide excellent customer service to patrons in multiple departments including children's, menswear, and shoes.
  • Gained experience in multiple departments, including jewelry, shoes, cosmetics, and lingerie.
  • Work in multiple departments to help customers and the store team to achieve daily results.
  • Collaborated with multiple departments to establish a clean, safe, and neat shopping environment.
  • Worked in multiple departments including Electronics, Toys, Food, and Stationary.
  • Proved costumer service in multiple departments* Assembled displays for increased sales.
  • Trained in multiple departments to assist customers throughout the store.
  • Be flexible enough to work in multiple departments as needed.
  • Maintained multiple departments presentable and safe to the guests.
  • Tended to multiple departments and processed transactions when needed.
  • Assisted multiple departments for cashier backup duties.
  • Worked multiple departments in store.
  • Supervised incoming merchandize and re-stock multiple departments to construct the store layout.
  • Cashier, Target Allen, Texas - 2012 - 2015 I work multiple departments at the store.

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4 Multiple Departments Jobs

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50. Store Policies
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low Demand
Here's how Store Policies is used in Sales Floor Associate jobs:
  • Controlled activities related to cashing in areas of returns, purchasing, and exchanges of designer shoes and following store policies.
  • Assist with new employee training including store policies, services, options, recovery, stocking new merchandise and register operations.
  • Assisted customers and store guests with product location and selection, provided information on products, prices and store policies.
  • Perform needs analysis and present vehicle benefits, purchase and finance options and store policies and services to customers.
  • Managed cashiering activities in areas of purchasing, returns, and exchanges, and enforced store policies.
  • Cashier, Sales Floor, Customer service, Fitting room and train new employees on store policies.
  • Take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions.
  • Supported the store by selling merchandise, required class materials and answering any questions regarding store policies.
  • Become familiar with and follow store policies and procedures as well as general company policies.
  • Increase sales by advising and informing customers on merchandise and store policies.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Informed each customer of the store policies such as returns and exchanges.
  • Assisted customers with returns and handled any questions regarding store policies.
  • Maintained thorough knowledge of all store policies and services offered.
  • Adhere to store policies and procedures for operational efficiency.
  • Provide customer service information on store policies and procedures in regards to refunds and exchange items.
  • Maintained knowledge of up to date store policies and procedures regarding payments, returns and exchanges.
  • Maintained floor appearance and stock sales floor Assisted customers with questions Trained new employees on store policies and sales floor procedures
  • Arranged store to its full potential Addressed store guests to achieve optimal satisfaction Explained store policies Corresponded with warehouse for additional inventory

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Sales Floor Associate Jobs

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20 Most Common Skills For A Sales Floor Associate

Customer Service

29.7%

New Merchandise

29.5%

Stock Shelves

13.5%

Sales Floor

3.9%

Credit Card Transactions

3.5%

Stock Room

2.0%

Phone Calls

1.9%

Product Knowledge

1.8%

Customer Questions

1.7%

Electronics Department

1.6%

POS

1.3%

Front End

1.3%

Greeting Customers

1.2%

Loss Prevention

1.1%

Customer Merchandise Selection

1.1%

Security Practices

1.1%

Sales Goals

1.0%

Customer Complaints

1.0%

Inventory Control

1.0%

Special Orders

0.9%
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Typical Skill-Sets Required For A Sales Floor Associate

Rank Skill
1 Customer Service 25.5%
2 New Merchandise 25.3%
3 Stock Shelves 11.6%
4 Sales Floor 3.4%
5 Credit Card Transactions 3.0%
6 Stock Room 1.7%
7 Phone Calls 1.6%
8 Product Knowledge 1.6%
9 Customer Questions 1.5%
10 Electronics Department 1.4%
11 POS 1.1%
12 Front End 1.1%
13 Greeting Customers 1.0%
14 Loss Prevention 1.0%
15 Customer Merchandise Selection 0.9%
16 Security Practices 0.9%
17 Sales Goals 0.9%
18 Customer Complaints 0.8%
19 Inventory Control 0.8%
20 Special Orders 0.8%
21 Current Sales 0.8%
22 Advise Customers 0.8%
23 Customer Assistance 0.7%
24 Guest Satisfaction 0.7%
25 Credit Payment 0.6%
26 Display Cases 0.6%
27 Charge Card 0.6%
28 Sales Prices 0.6%
29 Checkout Counter 0.5%
30 Identify Items 0.5%
31 Kohl 0.5%
32 Timely Fashion 0.5%
33 New Associates 0.5%
34 Floor Stock 0.5%
35 Company Policies 0.4%
36 Positive Attitude 0.4%
37 Company Standards 0.4%
38 Customer Calls 0.4%
39 Product Information 0.4%
40 Online Orders 0.4%
41 Entire Store 0.4%
42 Store Appearance 0.4%
43 New Stock 0.4%
44 Different Departments 0.4%
45 Pallet Jack 0.4%
46 Customers Needs 0.3%
47 Backup Cashier 0.3%
48 Monetary Transactions 0.3%
49 Multiple Departments 0.3%
50 Store Policies 0.3%
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118,901 Sales Floor Associate Jobs

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