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Sales internship skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Frederik Beuk,

Dr. Matteo Cantarello Ph.D.

Below we've compiled a list of the most critical sales internship skills. We ranked the top skills for sales interns based on the percentage of resumes they appeared on. For example, 18.2% of sales internship resumes contained customer service as a skill. Continue reading to find out what skills a sales internship needs to be successful in the workplace.

15 sales internship skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sales interns use customer service:

Assisted with sales operations including inventory management and customer service - Worked extensively with Microsoft Excel and Microsoft PowerPoint Activities _
Managed and handled customer service problems with irate customers, using various inter-personal skills to defuse and resolve emotionally-charged situations.

2. Sales Intern

Here's how sales interns use sales intern:

Acquired leadership, entrepreneurial and organizational skills through the Southwestern Advantage summer sales internship program.
Represented Northern Rhode Island as Sales Intern in charge of Marketing, Advertising, and Sales of new products and promotions.

3. PowerPoint

Here's how sales interns use powerpoint:

Adjusted gross sales data in Microsoft Excel and organized presentations for senior executives in Microsoft PowerPoint.
Researched ticketing plans and prices and created PowerPoint presentation to demonstrate comparisons and recommend ticketing programs.

4. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how sales interns use crm:

Utilized customer relationship management (CRM) system to support Sales Representatives with marketing campaigns and communications.
Improved the CRM user-interface using stakeholder interviews to collect and translate functional requirements.

5. Work Ethic

Here's how sales interns use work ethic:

Increased ability to persuasively communicate ideas with coworkers and demonstrated diligence and work ethic while completing projects.
Acknowledged by managing partner and founder for exceptional leadership and work ethic

6. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how sales interns use salesforce:

Collaborated with the Director of Hospitality and Sales tracking customer relationships and wine club management using SalesForce program.
Prepare weekly sales forecast documents for Upper Management through SalesForce.com.

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7. Sales Process

Here's how sales interns use sales process:

Supported the sales process from opportunity through installation and maintenance* Created and delivered customer marketing presentations based on different customer profiles
Verified inventory availability throughout the sales process.

8. Client Relationships

Here's how sales interns use client relationships:

Generated new leads*Maintained client relationships*Designed advertisements
Improved sales by 5% by incorporating customer satisfaction surveys and creating/managing client relationships.

9. Excellent Interpersonal

Here's how sales interns use excellent interpersonal:

Increased sales volume by understanding the interests and concerns of customers; utilizing excellent interpersonal communication skills, clearly articulating ideas.
Developed excellent interpersonal and communication skills with an ability to close deals and develop trusted relationships.

10. Strong Work Ethic

Here's how sales interns use strong work ethic:

Maintain strong work ethic and assume many different roles on any given day.

11. Digital Marketing

Here's how sales interns use digital marketing:

Utilized database to set digital marketing appointments Analyzed customer needs and produced digital solutions.
Developed digital marketing banners to drive awareness of special events and promotions.

12. Customer Satisfaction

Here's how sales interns use customer satisfaction:

Maintained a high-level of guest services satisfaction while representing department, resulting in customer satisfaction and increased sales renewals.
Improved customer relations significantly with personal communication capabilities and taking ownership of difficult customer satisfaction issues.

13. Client Facing

Here's how sales interns use client facing:

Constructed superb customer service practices including client facing interaction acumen, rapport, and rapport connection building.
Participated in a client facing role, including in person sales meetings.

14. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how sales interns use business development:

Shadowed a vice president and outside sales managers participating in sales and business development activities to maintain and generate new business.
Worked directly with Senior Vice President of Sales and Director of Business Development in creating potential business opportunities.

15. Strong Analytical

Here's how sales interns use strong analytical:

Demonstrate strong analytical and presentation skills by analyzing customer data and presenting to sales team.

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What skills help Sales Interns find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What sales internship skills would you recommend for someone trying to advance their career?

Frederik Beuk

Associate Professor of Marketing, University of Akron

Digital Literacy and AI are obviously on everybody's mind. The benefit for early career professionals is that these are skills they can use to differentiate themselves from more established professionals. Embrace these tools. At the same time, being an authentic storyteller that helps buyers envision the potential of your solutions can be an extremely powerful skill.

What technical skills for a sales internship stand out to employers?

Dr. Matteo Cantarello Ph.D.

Visiting Assistant Professor of Hispanic Studies, William & Mary

Programming has become an asset within the humanities, too. Even though hires of digital humanists are still limited in number (at least within my discipline), they are probably destined to increase in the near future. Also, flexibility and versatility with respect to teaching are also highly marketable. Any candidate who has experience with in-person, hybrid, and online courses and who has degrees, titles, and certificates that demonstrate that is extremely appreciated on the academic job market.

What soft skills should all sales internships possess?

Sonya DiPalma Ph.D.

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.

Do you want to know more?

List of sales internship skills to add to your resume

The most important skills for a sales internship resume and required skills for a sales internship to have include:

Customer Service
Sales Intern
PowerPoint
CRM
Work Ethic
Salesforce
Sales Process
Client Relationships
Excellent Interpersonal
Strong Work Ethic
Digital Marketing
Customer Satisfaction
Client Facing
Business Development
Strong Analytical
Account Executives

Linkedin
Product Knowledge
Sales
Data Analysis
Twitter
Sales Training
Sales Reps
Instagram
Competitive Analysis
Cold Calls
Market Research
Facebook
Event Planning
Sales Techniques
VIP
Sales Data

Outbound Calls
Trade Shows
Administrative Tasks
Sales Strategies
Enterprise Sales
Customer Relations
Ticket Sales
POS
Sales Reports
Customer Inquiries
Group Sales
Sales Presentations
Call Planning
Ticket Packages
Sales Executives
Sales Floor

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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