Top Sales Lead/Sales Associate Skills

Below we've compiled a list of the most important skills for a Sales Lead/Sales Associate. We ranked the top skills based on the percentage of Sales Lead/Sales Associate resumes they appeared on. For example, 28.7% of Sales Lead/Sales Associate resumes contained Customer Service as a skill. Let's find out what skills a Sales Lead/Sales Associate actually needs in order to be successful in the workplace.

The six most common skills found on Sales Lead/Sales Associate resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Sales Lead/Sales Associate jobs:
  • Provided and maintained high-quality customer service to optimize customer purchasing and payment process by establishing and enforcing organization standards.
  • Provided high level of customer service and exceptional customer experience through proven sales techniques and creative product merchandising.
  • Identify prospective customers Provide excellent customer service about products usefulness, prices, and availability.
  • Functioned as customer service professional by practicing exemplary exchanges and return of merchandise for consumer.
  • Provided customer service by acknowledging, identifying customer needs and assisting with purchase decisions.
  • Handled infuriated customers while providing superior customer service according to policy and procedures.
  • Provided customer services and built long-term relationships with individual and business clients.
  • Provided exceptional customer service and researched/ resolved customer concerns and complaints.
  • Exercised communication skills during customer service engagement and product promotion events.
  • Provided customer service and customer information within each department listed above.
  • Provided management and customer service leadership for retail clothing store.
  • Demonstrated outstanding customer service, using professional procedures and protocols.
  • Provided great Customer Service to optimize customer experience and satisfaction.
  • Maintain store operations ensuring exceptional performance and excellent customer service.
  • Assist customers with purchases by delivering excellent customer service.
  • Provided exceptional customer service by creating a client experience.
  • Provided customer service on an individual and personal level.
  • Provide exceptional customer service to assure customer satisfaction.
  • Developed extensive knowledge in providing superb customer service.
  • Committed to providing customer service excellence.

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2. New Merchandise

high Demand
Here's how New Merchandise is used in Sales Lead/Sales Associate jobs:
  • Facilitated ordering of merchandise and processed new merchandise.
  • Tracked inventory and ordered new merchandise when necessary.
  • Facilitated stocking of new merchandise shipments.
  • Managed the store's inventory including ordering and pricing new merchandise while initiating sales to clear slow moving and/or expiring merchandise.
  • Perform floor sets of new merchandise and rearrange merchandise when needed to have it all displayed out on the floor.
  • Put away new freight in the proper sections and created displays weekly to show new merchandise available.
  • Stock new merchandise daily and organize footwear department to provide an excellent shopping experience for customers.
  • Managed and coordinated all updates to the website, ordering new merchandise and organizing inventory.
  • Collaborated with Floor Managers and Store Manager to set up the floor with new merchandise.
  • Provided staff with ongoing training of sales techniques, new merchandise, and current promotions.
  • Designed eye catching displays to highlight new merchandise and to boost sales of struggling merchandise.
  • Used stock/shipment skills to quick process our new merchandise and display it on floor.
  • Process new merchandise; assist in floor moves and merchandising floor to company standards.
  • Make supply orders, check in new merchandise, oversee day to day operations.
  • Contacted vendors to order new merchandise, set up store displays with merchandise.
  • Put out new merchandise, helped expectant mothers register, ran register as needed
  • Unpacked shipment and put out new merchandise by specified trend of the month.
  • Processed and placed new merchandise as it arrived to match company floor sets.
  • Receive and properly stocking new merchandise and adjusting markdown prices on older merchandise.
  • Complete markdown of store merchandise in order to make room for new merchandise.

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3. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Lead/Sales Associate jobs:
  • Create the most enjoyable customer experience while facilitating sales goals and operational needs in a time-sensitive manner
  • Demonstrated high quality customer service while consistently meeting or exceeded sales goals while promoting new equipment.
  • Facilitated achievement of sales goals by developing and implementing sales strategies and business plans.
  • Developed strategies to push store sales in order to meet company sales goals and motivated sales associates in accomplishing such goals.
  • Handled retail sales for the branch and lead the establishment in opening new accounts consistently meeting or exceeding daily sales goals.
  • Allocated sales leads and jobs for specialties in home services including determining sales goals and reviewing processes for achieving sales objectives.
  • Work in sales teams to develop sales strategies and consistently make individual sales goals to keep the store's rankings high.
  • Exceeded sales goals by: keeping an updated clientele log, add on sales, and selling looks not pieces.
  • Processed sales; assisted in training new hires; met monthly sales goals; received inventory shipments; placed inventory orders
  • Worked directly with customers on a daily basis to ensure a positive shopping experience while working towards company sales goals.
  • Created a positive shopping experience to meet sales goals consistently; kept a clean and organized store space and inventory.
  • Maintained store sales goals at or above company standards, seeking to maximize the store's gross sales whenever possible.
  • Assisted agents in reaching sales goals by generating and securing leads and selling property, casualty, and life insurance.
  • Achieved promotion to Service Agent Grade 2 during employment by showing consistent performance for call handling and sales goals monthly.
  • Lead Sales Associate Responsibilities Assisting customers and utilizing the 7 steps and selling techniques in order to achieve sales goals.
  • Open and close the store, making sure we hit sales goals and maintain a friendly and positive work environment.
  • Accelerated in meeting daily UPT (units per transaction) and ADS (average daily sales) sales goals.
  • Motivated me to being an extremely focused person on elevating company standards, sales goals, and client expectations.
  • Monitored and supervised sales performances of 8 individual employees and provided appropriate feedback regarding weekly and monthly sales goals.
  • Set and achieved a daily personal sales goals while diligently working with others to achieve a comprehensive sales plan.

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4. Sales Floor

high Demand
Here's how Sales Floor is used in Sales Lead/Sales Associate jobs:
  • Monitored inventory levels, checked sales floor to ensure orderly and professional presentation for customers.
  • Merchandised, stocked and replenished the sales floor continually to insure proper merchandise representation.
  • Lead sales floor coverage while providing exceptional customer experiences.
  • Designed visual merchandising for sales floor displays
  • Maintained displays, filled in merchandise on sales floor, and assisted in floor-set execution; Processed merchandise shipments as needed.
  • Supervised and facilitated everyday issues on the sales floor by problem solving and making sure everything flows on the sales floor.
  • Participated in shipping and receiving to ensure that merchandise was customer ready before it was placed on the sales floor.
  • Assisted in inventory counts, prepared and set up merchandise on the sales floor and implemented all visual merchandising standards.
  • Managed flow of merchandise from stock room to sales floor while implementing new floor plans and visual placement of merchandise.
  • Assist supervisor in the stock room and sales floor training and cash register operations of 5 new hires and counting.
  • Retail and sales floor Prep, Data entry, shift manager, Cashier, Vendor shipments, Stocking, Drop slips
  • Helped train associates on proper procedures using cash registers, in the fitting rooms, and on the sales floor.
  • Worked as cashier, sales floor associate, fitting room associate, and took position as women's active lead.
  • Lead Shipment, Unloading truck, Counting and stacking boxes to their departments, processing items onto the sales floor.
  • Provided fashion forward ideas to customers who needed assistance, reconciled cash drawer, and kept sales floor presentable.
  • Exercised problem solving and troubleshooting whilst receiving new shipment, as well as merchandising and restocking the sales floor.
  • Controlled POS system at this clothing retail store, organized sales floor, and trained new hire seasonal representatives.
  • Supervised the sales floor and associates, making sure our customers were helped to the best of our abilities.
  • Cleaned and organized sales floor, including the checkout desk and displays as well as sub-departments within the store.
  • Educated clients on products, maintained orderly sales floor, operated cash registers, and received and managed inventory.

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5. Retail Store

high Demand
Here's how Retail Store is used in Sales Lead/Sales Associate jobs:
  • Supervised operations of retail store.
  • Manage all employees and processes in a high sales volume retail store carrying a balanced combination of food and general merchandise.
  • Clothed mannequins for window display and processed sales swiftly, precisely, and professionally in a casual clothing retail store.
  • Assisted in the marketing direction of the newly opened retail store to reach out to its target market.
  • Served as 3rd Key and performed management duties in absence of or in lieu of retail store management.
  • Opened and closed the retail store and assisted with inventory control for the district.
  • Worked as a lead sales associate in a high volume retail store.
  • Trained retail store sales representatives on specific product features and benefits.
  • Key Holder, Open/Close retail store for business each day.
  • Open and closed retail store, ran cash register.
  • Opened and/or closed retail store on a regular basis.
  • Assist with all functions within a retail store.
  • Provided coverage for regional retail stores as requested.
  • Lead sale associate of small-scale retail store.
  • Assisted in the management the retail store.
  • Maintained an organized and presentable retail store.
  • Provided retail store support where needed.
  • Managed sales associates and organized retail store Assisted customers, maintained excellent customer service
  • Assist Store and Fishing Manager in Management duties of the retail store and completes all assignments delegated by the Managers.
  • Utilized skills in time management, multi-tasking, and verbal and written communication in a professional retail store environment.

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6. Bank Deposits

high Demand
Here's how Bank Deposits is used in Sales Lead/Sales Associate jobs:
  • Processed high-risk register transactions, conducted payroll and completed bank deposits.
  • Performed opening and closing duties including daily end-of-day bank deposits.
  • Prepared and documented bank deposits and completed end-of-day reports.
  • Counted cash drawers and make bank deposits, assigned Associates to specific duties to best meet the needs of the store.
  • Assisted cashiers, balanced registers, set plan-o grams, opened and closed the store, checked in vendors, bank deposits
  • Trusted with company keys to open and close the store, and make bank deposits by delivering funds to the bank.
  • Back up assistant manager, cashier, customer service, stock, prepare bank deposits, close store, recover shelves,
  • Experience opening and closing, bank deposits, sales, put out inventory, cash register, other duties as assigned
  • Check in vendors, cashier, put up stock, make bank deposits, help customers when the manager is absent
  • Handled money by supplying cashiers with change, making bank deposits, money orders, and monitored cash levels.
  • Completed all paperwork, counted cash, authorized, and signed for refunds and overrides; made bank deposits.
  • Bank deposits, customer complaint resolution, pricing, new hire training, understanding and utilizing multiple computer systems.
  • Translated for the Spanish speaking clients, Trained the new employees and also ran bank deposits or change.
  • Assisted supervisor with staff training, sales, tracking reports, bank deposits and monitored daily cycle counts.
  • Put away stock, put together bank deposits, maintain upkeep of store, train new sales associates.
  • Handled questions and concerns from customers Scanned items during customer checkout Unloaded freight and stocked shelves Handled bank deposits
  • Entrusted to handle large sums of money and make bank deposits and end of the day audits.
  • Reconciled cash drawers, processed end of day sales reports, counted money for daily bank deposits.
  • Authorize voids and overrides; maintain accurate count of all registers; make daily bank deposits.
  • Bank deposits done daily, my own set of keys to open and close the building.

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7. Credit Card Transactions

high Demand
Here's how Credit Card Transactions is used in Sales Lead/Sales Associate jobs:
  • Handled cash, checks, and credit card transactions and managed the register in accordance with POS guidelines.
  • Operated cash register, debit/credit card transactions, personal checks, gift cards, returns and exchanges.
  • Process all financial transactions, including the verification and processing of cash and credit card transactions.
  • Handled a high volume of cash, check, and credit card transactions.
  • Handled cash and credit card transactions without error.
  • Handled money and credit card transactions.
  • Displayed the appropriate signage for products and promotions Operated a cash register to process cash, check and credit card transactions.
  • Prepare and process cash and credit card transactions Provide supervision, support, and motivation for sales team
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Explained promotions and provided customer service Handled cash and credit card transactions close store

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8. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales Lead/Sales Associate jobs:
  • Provided customers with enhanced purchasing experience by increasing product knowledge, answering specific technical questions, and recommending beneficial products.
  • Maintained cleanliness and presentation of stock room and production floor Dedicated to continuously improving sales abilities and product knowledge.
  • Utilized team-building strategies to motivate sales associates, ensuring optimal product knowledge and customer service to drive bottom-line profitability.
  • Generated customer satisfaction through product knowledge, personal experience, and player connection to meet customer requirements.
  • Displayed product knowledge, professionalism, and quality customer service during every transaction with multiple consumers.
  • Promoted sales by utilizing product knowledge and assisting customers in a timely and professional manor.
  • Received excessive product training and shared product knowledge with customers while making personal recommendations.
  • Provided superior customer service to all customers, and continually increased product knowledge.
  • Commended by management team and customers for thorough product knowledge and professional demeanor.
  • Commended by management of extensive product knowledge and ability to increase customer retention.
  • Demonstrated products to customers through excellent product knowledge and personal testimonies.
  • Provide product knowledge including personal testimony to satisfy customer needs.
  • Participated in luxury-brand identity development classes and product knowledge workshops.
  • Provide exceptional client experience through relationship building and product knowledge.
  • Attended several product knowledge and customer service seminars.
  • Handled all aspects of customer assistance: selling, product knowledge, special orders, cash handling, point of sale transactions
  • Exceed company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommend merchandise selections for customers.
  • Demonstrate excellent use of product knowledge and utilize sales techniques to build multiple sales, increase productivity and achieve sales goals.
  • Stayed abreast of trendy fashion to increase product knowledge and assist customers with making informed decisions when purchasing clothing and accessories.
  • Have current customer retention rate of 92% and have built name value with impeccable customer support and product knowledge.

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9. Loss Prevention

high Demand
Here's how Loss Prevention is used in Sales Lead/Sales Associate jobs:
  • Performed general administrative work and attended Limited Brands Corporate Loss Prevention Meetings as store representative.
  • Maintained awareness of potential loss prevention issues and activities.
  • Helped loss prevention managers by conducting accurate inventory counts.
  • Managed loss prevention with a comprehensive inventory tracking process.
  • Ensured Loss Prevention Procedures and sustained inventory accuracy.
  • Engaged team members in loss prevention utilizing fraud prevention procedures and devices, adhering to cash handling guidelines to eliminate losses.
  • Assisted area manager with selected projects such as inventory, merchandise displays, training new employees, and loss prevention.
  • Assisted in controlling loss prevention, scheduling duties, timekeeping and payroll functions, and recruiting and interviewing Sales Associates.
  • Maintained an awareness of loss prevention by fostering a culture of honesty and connecting the link between customers and shrink.
  • Surpassed monthly revenue goals set by corporate office, and improved annual inventory loss prevention to achieve corporate goals.
  • Practiced loss prevention techniques and ensured the avoidance of thousands of dollars of product shrinkage due to theft.
  • Inventory which includes upload and downloads for truck orders, loss prevention, post voids, etc.
  • Stock, Inventory, Store Maintenance, Loss Prevention, Opening & Closing the store, Cleaning.
  • Maintained an even employee flow to specific problematic areas throughout the store to reduce loss prevention percentage.
  • Maintain awareness and follow Eddie Bauer policy and procedures as they relate to loss prevention and safe
  • Led the team with loss prevention knowledge and behaviors aiding in a significant decrease in shrink.
  • Trained new team members on best practices, daily procedures, and loss prevention tactics.
  • Ensured compliance of company policies, procedures and practices, and supported company loss prevention.
  • Cashier, sales, fitting room, merchandising, display, loss prevention and shipment.
  • Acted as a door greeter to encourage sales and prevent shrink (loss prevention).

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10. POS

high Demand
Here's how POS is used in Sales Lead/Sales Associate jobs:
  • Projected a positive shopping environment by maintaining an organized store and providing customers with product knowledge and friendly service.
  • Worked to significantly improve staff performance and customer service through Mentoring, coaching and encouraging positive collaboration.
  • Generated sales by identifying customer needs through engaged interaction, ensuring a positive customer experience.
  • Operated cash registers effectively and efficiently; counted money for registers and bank deposits daily.
  • Possess good verbal communications skills, including good customer service and salesmanship abilities.
  • Managed financial transactions, including daily bank deposits and overseeing cashier interactions.
  • Provided customer service and eventually earned a promotion to key-holding position.
  • Collaborated effectively across the team and possesses a strong character/ethical core.
  • Sorted according to disposition information on tags and instructions from supervisor.
  • Make recommendations for training; create individualized training proposal plans.
  • Position for each department required sales and leadership ability.
  • Possess outstanding communication, management, and organizational skills.
  • Qualified myself in every possible department besides jewelry.
  • Maintained client confidentiality and developed positive client relationships.
  • Reconciled registers and prepared nightly deposits.
  • Count safe deposits and conduct inventory audits
  • Helped customers in positioning merchandise.
  • Promoted to Project Manager position.
  • Open and close store, bring in truck, stock, order stock, manage 2-4 workers, audit, deposit money
  • Reviewed staff schedules and availability daily and assigned store positions, which rotated every two hours and assigned breaks and lunches.

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11. Customer Complaints

high Demand
Here's how Customer Complaints is used in Sales Lead/Sales Associate jobs:
  • Modeled and directed sales associates in applying proper customer service techniques in order to resolve customer complaints and heighten customer satisfaction.
  • Resolved customer complaints and issues in a helpful efficient manner according to company policy and ensuring customer satisfaction.
  • Responded to customer complaints regarding merchandise and quality by being attentive and using excellent customer service skills.
  • Completed customer service in the capacity of handling customer complaints and resolutions.
  • Provide superior customer service through answering customer questions and resolving customer complaints.
  • Provided general office support including filing and answering phones and customer complaints.
  • Provided adequate resolution to customer complaints and special issues.
  • Responded quickly to customer complaints resulting in satisfied customers.
  • Resolved customer complaints to satisfaction of customer and company.
  • Maintained customer satisfaction and resolved customer complaints.
  • Solved customer complaints without involving manager.
  • Handled customer complaints of any dissatisfaction.
  • Handled customer complaints/issues quickly and professionally.
  • Inform store manager of customer complaints/concerns
  • Performed management functions such as opening and closing registers, processing bank deposits, addressing customer complaints, and processing returns.
  • Responded to customer complaints in a timely and efficient manner and deferring these complaints to the store manager if necessary.
  • Investigated and resolved customer complaints or issues with empathy to strengthen the store reputation and the relationship with the customer.
  • Handle customer complaints, supervise associates, and go through management duties to opening and closing the stores.
  • Provided superior customer service, answered phones, organized clothes, balanced tills and fielded customer complaints.
  • Handle customer complaints and assist customers with questions ab out goods and services offered by the company.

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12. Company Security Practices

high Demand
Here's how Company Security Practices is used in Sales Lead/Sales Associate jobs:
  • Maintain 100% accountability of cash, key control, and adherence to company security practices and cash control procedures.
  • Assisted with key control, employee adherence to company security practices, cash control procedures and provided excellent customer service
  • Ensured proper cash handling and register procedures, key control and company security practices.
  • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.

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13. Inventory Control

high Demand
Here's how Inventory Control is used in Sales Lead/Sales Associate jobs:
  • Trained in forklift operation in shipping and receiving emphasizing inventory control.
  • Assisted Manager with special event coordination and inventory control measures.
  • Processed shipments, stocked merchandised and performed inventory control.
  • Verified and processed shipments and performed inventory control.
  • General store maintenance included inventory control and stocking.
  • Presented excellent visual merchandising and inventory control skills.
  • Water analysis, mechanical repairs, inventory control.
  • Facilitated with inventory control and stock merchandising daily.
  • Performed maintenance of inventory control and merchandise.
  • Purchased inventory, maintaining effective inventory control.
  • Maintained inventory control and merchandising stocking.
  • Help maintain accurate inventory control.
  • Position required varies customer service duties, sales, stocking in inventory control, freight, lead in lay away dept.
  • Used good attention to detail to manage inventory control, reconciled daily receipts, and maintained appropriate image of store.
  • Completed all aspects of a manager from directing assignments, scheduling, inventory controls, and displaying merchandise to increase sales
  • Work with my team as an intricate part of Leslie's by maintaining inventory control in a warehouse environment.
  • Manage back of store inventory control including ordering, product returns to vendors, and store to store transfers.
  • Inventory control, customer assistance, loading and unloading trucks, stocking, door greeter, customer service, etc
  • Assist customers with all their clothing needs, provide excellent customer service, inventory control, cash handling.
  • Cashier, customer service, warehouse, unloading trucks, stocking, inventory control, maintain garden dept.

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14. Customer Relations

high Demand
Here's how Customer Relations is used in Sales Lead/Sales Associate jobs:
  • Handled all opening/closing procedures including taking inventory, banking reconciliation, closing sales, and customer relations.
  • Increased store profitability through customer relationship development, marketing, and soliciting new business sources.
  • Promoted strong customer relations by greeting clients, communicating effectively with vendors and store manager.
  • Managed a team of sales associates while focusing on individual development and customer relations.
  • Promoted customer relationships, fulfilled customer needs, processed contracts, and organized inventory.
  • Worked closely with all employees to ensure that customer relationships are appropriately maintained.
  • Championed innovative customer relationship strategies that maintained satisfaction and expanded the customer base.
  • Exceeded leadership responsibilities by building effective customer relationships leading to follow-on sales.
  • Set and achieve personal goals while also creating repeat customer relationship opportunities.
  • Developed lasting customer relationships through clientele building practices by offering one-on-one support.
  • Managed customer relationships and effectively addressed customer concerns and resolved conflicts.
  • Build and maintain solid customer relationships to ensure repeat purchaser behaviors.
  • Established and maintained customer relationships in a team oriented environment.
  • Handled customer relations issues to ensure complete customer satisfaction.
  • Develop and maintain customer relationships as well as security.
  • Head of Customer Relations, including communication and satisfaction.
  • Provided personalized service which contributed to successful customer relationships
  • Developed ongoing customer relationships which enhance future sales.
  • Sustained excellent customer relations and satisfaction.
  • Handled customer relations and delivery services.

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15. Company Policies

average Demand
Here's how Company Policies is used in Sales Lead/Sales Associate jobs:
  • Followed food safety procedures according to strict company policies and health and sanitation regulations.
  • Maintained store operations according to company policies to provide efficient and professional services.
  • Facilitated training to all levels of personnel regarding payroll practices and company policies.
  • Completed documentation and transactions according to company policies and procedures.
  • Resolve customer dissatisfaction problems regarding prices, company policies, employee error, product defect, and out of stock items.
  • Maximize sales, achieve performance goals, and implement company policies to ensure the overall productivity of the store.
  • Trained new Co- Manager on company policies and store specific procedures in order to ensure an effective team.
  • Preform job tasks and functions at all times in accordance with company policies, procedures, and guidelines.
  • Followed company policies and procedures as outlined in the company SOP; open and close the store.
  • Provided training to new and current employees in A+, and company policies, and procedures.
  • Trained 10 new associates in company policies, sales techniques, and brand knowledge after hire.
  • Provided staff supervision and guidance, complied with all company policies, procedures and directives.
  • Managed payroll, scheduling, banking, and operations according to company policies and procedures.
  • Completed accurate paperwork, transactions, and deposits according to company policies and procedures.
  • Ensured that the store was well stocked, organized and displayed to company policies.
  • Answered questions about company policies on pricing, returns, refunds, etc.
  • Train new associates about basic operations of our store, and company policies.
  • Adhered to company policies when receiving donations from customers and priced them accordingly.
  • Complete accurate paper work and transactions according to company policies and procedures.
  • Establish and implement company policies, daily sales goals, and objectives.

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16. Stock Shelves

average Demand
Here's how Stock Shelves is used in Sales Lead/Sales Associate jobs:
  • Assist customers, communicate tasks to co-workers, handle cash deposits, transport deposits to bank, stock shelves, clean store
  • Take care of customers* Stock shelves & put up freight* Run registers* Handle money transactions & bank deposits* Open & close store
  • Run cash register, stock shelves, supervise employees, send payroll, open and close the store, and make schedule
  • Run register, unload truck, accept deliveries, stock shelves, customer service, paperwork, open and close.
  • Open and Close Store, operate cash register, greet and assist customers* Recover and stock shelves, cleaning the store
  • Open store, Count Deposit, stock shelves, Train Cashiers, Cashier, Close Store, Non-Stop Customer Service.
  • Stock shelves and clothing racks; maintained store cleanliness; daily balancing of register; supervised and delegated tasks to crew
  • Stock shelves, run register, count in and out of drawers, take deposits to the bank, refund/exchange
  • Key carrier, operate cash register, stock shelves, price changes, provide customer service, clean work area
  • Manage aspects of store operations when the manager is not available, stock shelves, make accurate cash transactions.
  • Make bank runs, stock shelves, and assure that the store is customer ready at all times.
  • Perform basic Sales Associate duties: Stock shelves, assist customers, clean store and handle register duties.
  • Greet and assist customers in the store, stock shelves with product, and ensure customer satisfaction.
  • Assist customers with purchases at cash wrap, stock shelves with merchandise, receiving and price merchandise.
  • Greet customers promptly upon arrival, stock shelves and organize necessary merchandise, operate cash register.
  • Assist customers, manage register, stock shelves, recovery, and keeping the store clean.
  • Handle returns or exchanges and also stock shelves and help stock after truck has been delivered.
  • Stock shelves or mark prices on items, check in vendors using hand held machine.
  • Handle customer situations, stock shelves, recover, fix displays, housekeeping duties.
  • Stock shelves and assist in set-up of various displays throughout the store as requested.

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17. Stock Room

average Demand
Here's how Stock Room is used in Sales Lead/Sales Associate jobs:
  • Maintained organization and cleanliness of stock room to ensure efficient fill-in and customer assistance.
  • Coordinate the shipping of customer donations to the processing facility and the receiving of new product into the store stock room.
  • Stock room responsible: insuring the stock room is running efficiently and maintaining the functionality and standards of the company.
  • Managed the stock room, kept track of new inventory, help train new team members on stock room policy.
  • Provided excellent customer service / Maintained a safe well organized stock room / Kept the store clean and stocked neat.
  • Receive, open, and unpack cartons and totes; storing in stock room or moving directly to sales floor.
  • Worked in stock room and on floor, also were a cashier supervisor, customer service, and key holder.
  • Planned, led, and successfully implemented reorganization of stock room and stock & return procedures for improved efficiency.
  • Assisted in performing annual inventory, including item counts, counting observation, and sales floor/stock room preparation.
  • Stock room; Restocked all items and pulled items for shipping out; Lifting up to approximately 75lbs.
  • Supported & maintained a clean organized and efficient stock room while adhering to TCP standards and safety requirements.
  • Managed the stock room, and made sure everything was in stock, handled the customers needs.
  • Received, unpacked, and organized new merchandise in the stock room and inspected merchandise for defects.
  • Traveled to other store locations to assist in organizing and cleaning stock rooms to improve store efficiency.
  • Developed actionable plans to maintain a well organized and balanced stock room using company tools and initiatives.
  • Have excelled in reorganizing and keeping the back stock room clean above and beyond company standards.
  • Processed inventory, managed all stock room organization, and delegated tasks to stockroom associates.
  • Performed opening and closing procedures, including general upkeep of store and stock room.
  • Scour the store floor, stock rooms, and cage area for customer products.
  • Stock room leader- encouraged team members to speed up the unloading process of merchandise.

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18. Current Sales

average Demand
Here's how Current Sales is used in Sales Lead/Sales Associate jobs:
  • Maintained knowledge of all current sales and merchandise in order to promote to customers and maximize personal sales profits.
  • Maintain knowledge of current sales and promotions, and receive and process cash or credit for these purchases.
  • Processed customer payments and maintained knowledge of current sales and promotions, and maintained inventory of products sold.
  • Conducted promotional sign changes as needed to promote current sales, special offers and new product launches.
  • Maintained knowledge of current sales and promotions, as well as policies regarding payment and coupon policies.
  • Update Facebook with current sales, promotions and pictures of new arrivals as requested by Owner.
  • Maintain knowledge of current sales and promotions, policies regarding purchases such as no returns.
  • Maintained knowledge of current sales and promotions and ensured proper ad placement for bi-weekly sales.
  • Greeted customers upon entering the store and informed them of current sales and events.
  • Assisted in educating team members on new product information and current sales promotions.
  • Maintain knowledge of current sales and promotions, cashier duties.
  • Generate customer sales by informing established clientele of current sales.
  • Informed customers of upcoming and current sales events and promotions.
  • Ensured that each customer knew the current sales promotions.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.

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19. Phone Calls

average Demand
Here's how Phone Calls is used in Sales Lead/Sales Associate jobs:
  • Answered telephone calls with appropriate communication skills and etiquette.
  • Wait on customers, Answer and direct phone calls, Open and close store, and Handle cash deposits.
  • Answer customer telephone calls and respond to questions and concerns about customer service, and escalate calls appropriately.
  • Answered phone calls for different inquiries, sent emails and prepared packages for delivery by FedEx every Monday.
  • Answer phone calls and/or fax inquiries regarding same day or future orders, donation and delivery requests.
  • Handled 100+ high volume of regular phone calls and emails to place and track orders.
  • Prospected for new clients via phone calls and on location visits to close new accounts.
  • Answered customer phone calls on a daily basis and transferring calls to needed departments.
  • Worked on a computer and cash register as well as taking phone calls.
  • Answered inbound telephone calls in Box Office from up to ten markets concurrently.
  • Answered phone calls of customer to provide all information on sales and products.
  • Retail: Customer service, cash handling, fielding phone calls, sales promotion
  • Send and receive telephone calls and facsimiles, sort incoming mail and messages.
  • Answer telephone calls and assist customers with questions or concerns.
  • Answered phone calls to help assist customers over the phone.
  • Answer phone calls and directing customers to the requested departments.
  • Answered telephone calls and directed calls to proper personnel.
  • Managed emails & phone calls from customers & vendors.
  • Schedule appointments, take phone calls incoming and outgoing.
  • Answered incoming phone calls and emails from higher supervisors.

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20. Special Orders

average Demand
Here's how Special Orders is used in Sales Lead/Sales Associate jobs:
  • Maintained customer estimates and special orders through Order Management.
  • Evaluated stock levels daily, to include special orders, through a physical review of the storage and display shelf locations.
  • Assist customers in placing special orders and follow up with suppliers and customers throughout the delivery process to ensure customer satisfaction.
  • Assisted customers with purchase of artist's materials and prepared special orders for items not available in current or existing inventory.
  • Inventory, data entry, open/close procedures, unload warehouse trucks, plan-o gram resets, take/pull customer special orders.
  • Order for fresh stock of goods to replace sold out items, damaged books, and special orders.
  • Interfaced with Barnes and Noble Distribution Center concerning special orders, shipment tracking, and online deliveries.
  • Arranged ordering and delivery - Filled out specific forms to process transactions or special orders.
  • Store ordering, special orders, checking store truck in and putting product out.
  • Placed special orders for customers and contacted other stores to find desired items.
  • Help customer, ring up sales * Display merchandise * Fill out special orders
  • Lead cashier: complete special orders, returns and transactions of all tender.
  • Place orders for store inventory as well as customer special orders.
  • Assist customers with special orders, deliveries, and merchandise returns.
  • Cashier (Processing special orders, daily sales and deposits).
  • Communicated with vendors, and coordinated merchandise returns and special orders.
  • Assist customers with merchandise selection, special orders and sizing.
  • Make special orders or call other stores for desired items.
  • Processed special orders, transfers, and vendor returns.
  • Process sales transactions, returns and special orders.

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21. Key Control

average Demand
Here's how Key Control is used in Sales Lead/Sales Associate jobs:
  • Assisted in maintaining strict cashier accountability, key control, and adhered to monitored cash levels and made appropriate drawer pulls.
  • Assist as a key control cashier and supply cashiers with cash transactions, daily receipt balances and change when needed.
  • Assist in maintaining a strict cashier accountability, key control and monitor cash levels and make appropriate cash drops.
  • Assist in maintaining in strict cash accountability, as well as key control.
  • Assist in maintaining strict cashier accountability and key control.
  • Assist in maintaining strict cash accountability,key control, and adherence to company securitypractices and cash control procedures.

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22. Store Appearance

average Demand
Here's how Store Appearance is used in Sales Lead/Sales Associate jobs:
  • Maintained store appearance and merchandising standards.
  • Supervised 2-3 employees, motivating the store team to improve sales, guest service and store appearance while handling employee concerns.
  • Maintained store appearance and exceeded the expectations set forth by the company in terms of sales and customer feedback.
  • Maintained store appearance with daily cleaning and organizing of all store equipment, store restrooms and dressing rooms.
  • Store appearance was a large factor in my job title, from cleanliness to presentation of merchandise.
  • Delivered a high level of operational excellence in all areas -including stocking, store appearance, merchandising.
  • Maintained store appearance per corporate directives as well as became creative with store layout when needed.
  • Served as manager while on duty, ran the register, and maintained store appearance.
  • Brand guides-Responsible for store appearance, change in floor sets, and alternative solutions.
  • Maintain store appearance, updating mannequins and changing wall displays when necessary.
  • Front face all merchandise to make store appearance is neat and organized.
  • Expected to maintain store appearance, sweeping and fronting throughout the day.
  • Assisted in maintaining store appearance, inventory counts and merchandising standards.
  • Assisted in maintaining visual appeal store appearance and merchandising standards.
  • Maintained a clean display and organized the store appearance.
  • Clean and organize for a professional store appearance.
  • Assisted with inventory counts and maintain store appearance.
  • Straightened and helped maintain clean store appearance.
  • Maintain store appearance on a daily basis.
  • Create merchandise displays and maintained general store appearance Develop knowledge of store merchandise and assist customers with product selection

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23. Greeting Customers

average Demand
Here's how Greeting Customers is used in Sales Lead/Sales Associate jobs:
  • Provided Customer Service for sales floor and cashed out customers at the service center and greeting customers on the sales floor.
  • Perform customer service including: greeting customers, assisting with fitting rooms, running cash register, and answering phone.
  • Job Responsibilities:* Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
  • Perform the tasks of a sales associate, such as running register, greeting customers and offering assistance if needed.
  • Established a friendly shopping experience by greeting customers with a smile and provided information on current in store inventory.
  • Provided excellent customer service by actively greeting customers, and assisting them with the resolution of questions or problems.
  • Manage cash wrap area, including greeting customers and responding to telephone and in person requests for information.
  • Provided superior service by greeting customers, solving any questions or concerns, and operating the cash register.
  • Maintain customer satisfaction, greeting customers at they enter the store and assisting customers by locating merchandise.
  • Job responsibilities include greeting customers, recommending products, answering questions, and performing cashier duties.
  • Provide excellent customer service by greeting customers as they walk into the store.
  • Provided exceptional customer service to clientele visiting the store, including greeting customers, answering phones and assessing their needs.
  • Maintained a friendly shopping environment by greeting customers and offering assistance Arranged store displays and clothing arrangements throughout the store.
  • Led; sales team in promoting sales, greeting customers, service, replenishment and merchandizing.
  • Cash register -Greeting customers -Shipment processes -Back stocking the store -Organizing the main floor -Recieving shipment -Organizing the back room

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24. Company Standards

average Demand
Here's how Company Standards is used in Sales Lead/Sales Associate jobs:
  • Communicate accurately with customer service manager and supervisors to establish time commitments that meet company standards and exceed customer requirements.
  • Sustained brand integrity through demonstration of exceptional customer service behaviors and uphold high company standards.
  • Prepared and setup shelves according to company standards for seasonal and promotional merchandise.
  • Assisted in the execution of merchandising and operational functions to company standards.
  • Maintained visual displays and merchandised according to company standards.
  • Designed weekly floor arrangements according to company standards.
  • Maintained company standards and achieved personal sales metrics.
  • Exhibit quality customer service per company standards.
  • Managed company assigned leads and customer call backs to book preview packages in accordance with company standards and policies.
  • Merchandised Women's, men's, children, and newly introduced jewelry sections according to company standards.
  • Assisted Store Merchandiser in overseeing Merchandising and Shipment processes, to ensure proper Marketing according to company standards.
  • Collaborate with a team of associates, leads, and management in order to meet company standards.
  • Assisted management in inventory counts, keeping store organized, clean and replenished per company standards.
  • Executed Visual Merchandising according to company standards both in store windows and within the store.
  • Maintain company standards through compliance policies and procedures relating to product receipt and placement.
  • Shifted new product into the bays throughout the stockroom according to company standards.
  • Train all new employees' hires with the proper company standards and procedures.
  • Create and maintain logistical aspects to company standards and alter as needed.
  • Exceeded company standards by 26% from $38/transaction to $48/transaction.
  • Prepared and maneuvered each visual brand guide according to company standards.

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25. Customer Questions

average Demand
Here's how Customer Questions is used in Sales Lead/Sales Associate jobs:
  • Ensured exceptional customer service through addressing customer questions and/or concerns.
  • Provide excellent customer service by answering customer questions.
  • Supervised cashiers and handled customer questions/complaints.
  • Answer customer questions effectively and concisely.
  • Maintained visibility and lead by example on the selling floor to answer customer questions and supports all selling functions.
  • Answered customer questions regarding store merchandise, sales, exchanges, returns, displayed effective customer services skills.
  • Deliver world class customer support and assistance; respond to customer questions, inquiries, and requests.
  • Answered customer questions and advised shoppers about sales in store and over the phone.
  • Assist colleagues in any questions they may have regarding procedures or customer questions.
  • Used Spanish fluency to share information about products and answer customer questions.
  • Greet customers as they approach establishment and answer all customer questions.
  • Become familiar with co-op policies in order to answer customer questions.
  • Provided assistance to customer questions in an effective and efficient manner.
  • Greeted and answered customer questions while providing quick and efficient service.
  • Answered questions both on phone and floor, decipher customer questions
  • Answered customer questions about art pieces and artists.
  • Answer customer questions and provide information as needed.
  • Ensured effective communications and respond to Customer questions Customer service and experienced cashier
  • Greeted and assisted customers.Responded to customer questions and complaints.
  • Addressed customer questions and complaints Handled all calls, incoming and outgoing, in relation to prospective clients.

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26. Inventory Management

average Demand
Here's how Inventory Management is used in Sales Lead/Sales Associate jobs:
  • Inventory Management Money Management Checked inventory into inventory system
  • Review operating statements, Review Ad/Planner ordering plans, damages/markdowns, Ensure cashier accountability/ deposit control, inventory management/ merchandising practices.
  • Contribute to operations by participating in inventory management, stockroom organization and merchandise displays.
  • Inventory management that includes keeping the inventory of merchandise accurate and identifying any shortages.
  • Assisted customers on retail floor Inventory management Scheduling Hiring Responsible for EOD closing duties
  • Operated computerized point of sale cash register and inventory management system.
  • Perform administrative tasks such as sales charting and inventory management.
  • Inventory Management: Monitor inventories of products or materials.
  • Worked part-time: sales, cashier, accounting, credit, human resources, inventory management and customer service.
  • Assisted in inventory management for hardware and completed all skills test to better serve customers' projects.
  • Coached and developed sales associates, training sales techniques, inventory management, merchandising and customer service.
  • Scheduled for open and close shifts to prepare store for promotions, restocking, and inventory management.
  • Practiced basic inventory management techniques, while maintaining both stock and sales floor representation of product.
  • Inventory management included ordering, price change, and stocking, organizing merchandise, write-off management.
  • Inventory Management Train new sales people Manage day to day retail operation of the store
  • Store operation such as inventory management, store merchandising, and scheduling.
  • Full time position responsible for maintaining the in stock availability and inventory management of the framing department.
  • Review ordering plan, seasonal direction,and inventory management issues on a weekly basis.
  • Trained enew employees on products, selling, and inventory management.
  • Recruited & trained new employees Led as primary example of core values Inventory Management: replenished stock.

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27. Front End

average Demand
Here's how Front End is used in Sales Lead/Sales Associate jobs:
  • Cashier, maintain front end of store clean, greet customers, provide the 5 points of customer service.
  • Manage front end retail bake shop including facilitating customer orders, pickups, deliveries and customer service.
  • Operated front end of store, cashier, direct and supervised cashiers engaged in sales, inventory.
  • Completed a series of training sessions to advance from Cashier to Front End Supervisor.
  • Trained all new hires to perform cashier and front end operations.
  • Managed front end, assisted customers with purchases and exchanges.
  • Managed front end tasks, recorded hourly sales in POS.
  • Worked in stockroom, cash office, front end.
  • Operate front end cash registers as needed.
  • Assist in the training of new cashiers Asking for additional front end help when lines start to back up.
  • Collect payment from customer and make change.Clean front end of store and help set up sidewalk displays.
  • Manage the front end of the store to ensure transactions are done in a timely fashion.
  • Clean front end of store and register area.Help to maintain a clean, well- organized store.
  • helped pushed merchandise to sales floor, cashier when needed also was a front end supervisor

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28. Cycle Counts

average Demand
Here's how Cycle Counts is used in Sales Lead/Sales Associate jobs:
  • Handled cash deposits, cycle counts, and register balancing.
  • Participate in year end inventory and cycle counts?.
  • Make weekly cycle counts and lead generation calls.
  • Participate in year-end inventory and cycle counts Assist in completing price changes within the department.
  • Assisted in keeping inventory shrink below average on an annual basis through cycle counts and completion of bill outs.
  • Participate in year-end inventory and cycle counts.

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29. Data Entry

average Demand
Here's how Data Entry is used in Sales Lead/Sales Associate jobs:
  • Performed data entry to include word processing documents and correspondence.
  • Organized installation and data entry.
  • VOLUNTEER Target Hunger WORK: Performed office work such as filing, data entry and general help as necessary.
  • Operated a wide range of data entry systems and cash register with a high degree of skill and knowledge.
  • Cashier, completed inventory, data entry, disassembled and reassemble firearms for potential buyers.
  • Deposit, customer satisfaction, POS system, data entry, pricing and inventory.
  • Cash handling, schedule appointments, computer data entry, sales Representative
  • Utilized data entry to monitor and track sales and customer counts.
  • Performed general office work, such as data entry and filing.
  • Organized detailed data entry on a day-to-day basis.
  • Experience typing and training in data entry.
  • Managed dept., sales, customer service, data entry, filing, cashier,Appliance Associate scheduling.
  • trained new employees, handled large amounts of deposits, time data entry, inventory, truck received.
  • Provided customer service to enhance customer shopping experience **Assisted with data entry and office filing.
  • started as data entry and moved up to running the entire department.
  • Gained experience using QuickBooks, data entry and stringing racquets.
  • Performed customer service, sales, marketing and cashier responsibilities Assisted with data entry, inventory and scheduling Maintained the common areas
  • Required good customer service skills Data entry Setting grid Inventory and stock management Daily register auditing
  • Inventory, management, and reconciliation Prepare daily business reports Handle communications internal/external Data Entry Skills Used Marketing, Sales, Communication
  • Provide Outstanding customer service experience Update consumer information Process credit applications Data entry Cash handling Keep work space neat Multi-tasking

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30. Credit Payment

low Demand
Here's how Credit Payment is used in Sales Lead/Sales Associate jobs:
  • Received and processed cash, check and credit payments for in-store purchases.
  • Cashier: handled cash and credit payments.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.
  • Processed cash and credit payments rapidly and accurately.

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31. Daily Operations

low Demand
Here's how Daily Operations is used in Sales Lead/Sales Associate jobs:
  • Multifaceted customer service and sales associate tasked with daily operations of family business including operations, sales, service and support.
  • Perform various activities essential to daily operations to retail establishment.
  • Assisted/supported the Store Manager for daily operations.
  • Executed daily operations of inventory.
  • Directed daily operations for a retail facility, including branch sales, business development, customer service, and credit analysis.
  • Assisted in the daily operations of the store, I meet monthly quotas on new lines, data cards and upgrades.
  • Contributed to the daily operations of the retail store, unloading trucks, stocking supplies and cleaning the store as needed.
  • Assisted in daily operations such as maintaining store appearance, cleaning store, setting up promotional ads, and updating displays.
  • Oversee and manage daily operations of the clinic while acting as liaison between Clinic Administrator and rest of staff.
  • Supported various store locations as a trainer, assisted daily operations, and monitored policies and procedures.
  • Assisted with staff of 15-20 with daily store sales * Performed daily operations and tracked daily sales.
  • Manage daily operations of the gift card team assuring exceptional customer service and accuracy on all orders.
  • Lead the sales team in exceeding monthly goals while assisting the store manager with daily operations.
  • Handled the daily operations of the store in the absence of the manager or assistant manager.
  • Executed daily operations of product returns, item voids, transaction voids and customer service.
  • Assist both the assistant manager and store manager in all daily operations of the store.
  • Trained and equipped new staff on daily operations, safety protocol, and customer relations.
  • Collaborated with owner to ensure all effective daily operations of the store were met.
  • Assisted in the setup and daily operations of two Cricket Wireless locations.
  • Trained new employees on daily operations and merchandising processes and requirements.

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32. Store Opening

low Demand
Here's how Store Opening is used in Sales Lead/Sales Associate jobs:
  • Provided customer service and assist in achieving company initiatives, performed store opening and closing procedures.
  • Perform store opening/closing duties including register and banking procedures.
  • Conduct store opening/closing and banking procedures.
  • Assisted with the new store opening and provided superior customer service to customers and vendors.
  • Played a key role in the initial design and layout of the store opening.
  • Organize all floor displays before store opening, dress and maneuver mannequins for presentation.
  • Selected and awarded to travel to assist on employee training in new store openings.
  • Assist in daily store recovery, before, during or after store opening hours.
  • Assisted with store opening and set-up; consistently met or exceeded monthly sales goals.
  • Assisted my district with two new store openings and responsible for merchandising these locations.
  • Completed store opening and closing procedures, processed transactions, and stocked merchandise.
  • Performed store opening duties, including counting cash drawers and checking all equipment.
  • Store opening and closing, banking responsibilities including deposit drops and change runs.
  • Implemented layout of merchandise and fixtures in stockroom for new store opening.
  • Perform store opening and closing, and MOD duties as necessary.
  • Manage store functions and other store opening and closing daily duties.
  • Performed store opening and closing duties and handled any customer issues/complaints.
  • Oversee store opening and closing procedures including cash reconciliation's.
  • Perform store opening and closing procedures securing safes and store.
  • Performed store opening, shift changing, and closing duties.

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33. Sales Prices

low Demand
Here's how Sales Prices is used in Sales Lead/Sales Associate jobs:
  • Lead Boys and Girls Department, organizing departments to season, signing sales prices up to date.
  • Computed accurate sales prices for purchases transactions.Worked as a team member performing cashier duties, product assistance and cleaning.
  • Computed sales prices, totaled purchases and received and processed cash or credit payment.
  • Computed accurate sales prices for purchase transactions Accomplishments Learned to do all computer work, such as invoicing and bills.
  • Computed sales prices, accurately totaled purchases, and promptly processed cash or credit payments while maintaining detailed sales records.
  • Computed sales prices, total purchases and processed payments.

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34. Unusual Activities

low Demand
Here's how Unusual Activities is used in Sales Lead/Sales Associate jobs:
  • Monitor cameras for unusual activities.
  • Monitored cameras for unusual activities (customers and employees), and supplied the cashiers with change when needed.
  • Monitor cameras for unusual activities (customers and employees), if applicable.
  • Monitor cash levels and cameras for unusual activities directed by Store Manager.
  • Monitor cash levels and drawer pulls, monitor cameras for unusual activities.
  • Monitor cameras for unusual activities in the store.
  • Monitor cash levels and make appropriate drawer pulls Monitor cameras for unusual activities (customers and employees), if applicable.
  • Supervised cameras for unusual activities (customers and employees) Train new hires

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35. Store Policies

low Demand
Here's how Store Policies is used in Sales Lead/Sales Associate jobs:
  • Required to go over all store policies, commitments, goals, and tools needed to be an effective sales associate.
  • Assisted the manager with maintaining staff coverage for department and trained new employees on register procedures and store policies.
  • Utilized the customer service skills taught to treat each customer properly while following store policies and sales goals.
  • Train all incoming employees including managers on all store policies and procedures including plans and phone features.
  • Train new store employees on store policies, closing procedures, sales requirements, and sales techniques.
  • Managed cashiering activities in areas of purchasing, returns, and exchanges while enforcing store policies.
  • Provided excellent customer service by being able to answer questions about store policies and products.
  • Trained and routinely coached new employees on store policies and procedures throughout their employment.
  • Answer questions on things such as: store policies, warranties, external/extended warranties.
  • Acted as mentor for new hires by educating them on store policies and procedures.
  • Maintained up-to-date knowledge of the store policies regarding payments, returns, and exchanges.
  • Provide excellent customer service by maintaining current knowledge of merchandise and store policies.
  • Train and develop employees to follow and uphold store policies and procedures.
  • Assist with new employee training including, store policies and brand services.
  • Trained new-hire employees on store policies, procedures and sale techniques.
  • Trained on store policies, merchandise displays and department organization.
  • Trained new employees on store policies and sales tactics.
  • Trained associates on store policies and visual merchandising standards.
  • Trained new employee's on store policies.
  • Trained new staff members on store policies.

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36. Specific Direction

low Demand
Here's how Specific Direction is used in Sales Lead/Sales Associate jobs:
  • Open and close the store under specific direction of the Store ManagerDrive sales in assigned area.
  • Open and/or close the store under specific direction of the Area Manager

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37. Company Assets

low Demand
Here's how Company Assets is used in Sales Lead/Sales Associate jobs:
  • Perform other duties if necessary to maximize profitability, customer satisfaction and teamwork, while protecting company assets and reducing losses.
  • Protect company assets and follow store operating procedures.
  • Help keep store clean, maintain visual standards and aid in preventing loss by securing cash, product and company assets.
  • Maintained outstanding customer service as per Armani Exchange standards, including generating sales, merchandising, and safeguarding company assets.
  • Provided outstanding customer service to customers, drove sales and profitability of the store, and safeguarded company assets.
  • Count registers at the end of the day and ensure accurate account and safeguard of company assets.
  • Give excellent customer service and teamwork while protecting company assets.
  • Assisted in minimizing loss of company assets.
  • Performed duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protectingcompany assets and reducing losses.

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38. Entire Store

low Demand
Here's how Entire Store is used in Sales Lead/Sales Associate jobs:
  • Register and cash handling, assist customers, clean entire store inside and out
  • Assisted the sales specialists in the efficient operation of the entire store.
  • Maintained a neat and clean appearance of entire store.
  • Process merchandise for entire store.
  • Educated customers on product and service offerings.Maintained visually appealing and effective displays for the entire store.
  • Managed individual store departments and assisted in managing entire store.

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39. Floor Stock

low Demand
Here's how Floor Stock is used in Sales Lead/Sales Associate jobs:
  • Open and close store, replenish floor stock, price merchandise, and maintain guest list for upcoming sales events.
  • Assisted in floor moves, merchandising, display maintenance, housekeeping, replenishing merchandise, and monitoring floor stock.
  • Assisted in development of floor plans, merchandising, display maintenance, replenishing merchandise and monitoring floor stock.
  • Complete online orders, maintain stockroom organization and sales floor stock levels.
  • Replenished floor stock and organized product according to style and season.
  • Processed new shipments of merchandise and replenished low floor stock.
  • Assisted in processing, refilling and monitoring floor stock.
  • Processed and relished merchandise while monitoring floor stock.
  • Cashier, floor stocker, floor straightener, and customer service associate.
  • Assisted in marketing Assisted in processing, refilling and monitoring floor stock Helped Customers in positioning merchandise.

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40. Timely Fashion

low Demand
Here's how Timely Fashion is used in Sales Lead/Sales Associate jobs:
  • Cashier duties consist of completing sales at the register with regards to accuracy and a timely fashion.
  • Receive, process, package, and send out online customer orders within a timely fashion.
  • Greeted customers in a timely fashion, while quickly determining their needs and recommending merchandise based on their preferences.
  • Check in of vendors.Weekly check in of truck delivery and ensure product placement on shelves in timely fashion.
  • Identified customer needs in a timely fashion through consultative meetings and assisted them through the entire sales process.
  • Tracked down wanted items and had them shipped to the customer in a timely fashion.
  • Assist managers with making sure all customer orders are shipped in a timely fashion.
  • Executed tasks given by management efficiently and in a timely fashion.
  • Process all sales transactions accurately and in a timely fashion.
  • Completed monthly plan-o-grams in a timely fashion.
  • Processed all sales transactions accurately and in a timely fashion.Maintained visually appealing and effective displays for the entire store.
  • Processed all sale tracsactions accuretly and in a timely fashion.

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41. Bag Merchandise

low Demand
Here's how Bag Merchandise is used in Sales Lead/Sales Associate jobs:
  • Run the cash register, bag merchandise, and tell the customer about current promos and GAP card offers.
  • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
  • Wrap or bag merchandise for customers.
  • Operate cash register and bag merchandise.

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42. Retail Environment

low Demand
Here's how Retail Environment is used in Sales Lead/Sales Associate jobs:
  • Contributed in quickly resolving customer issues while balancing a number of customers within a busy retail environment.
  • Provide custom service and efficiently process transactions within busy, fast-paced retail environment.
  • Conducted sales and interacted with customers in a typical retail environment.
  • Provided excellent customer service in a busy retail environment.
  • Performed merchandising and freight flow responsibilities in a high energy and fast paced retail environment.
  • Provide excellent customer service, and maintain a clean and friendly retail environment.
  • Experience of a retail environment and knowledge of sales and service.
  • Cultivated a customer-focused retail environment by offering greeting and responding to all customers in a friendly manner.
  • Provide excellent customer service with effective communication and solving customer problems in a fast paced retail environment PROFESSIONAL AFFILIATIONS AND ACADEMIC HONORS

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43. Repeat Business

low Demand
Here's how Repeat Business is used in Sales Lead/Sales Associate jobs:
  • Provided exceptional levels of customer service that created a memorable shopping experience and encouraged and repeat business.
  • Maintained long term customer relationships to ensure repeat business.
  • Established solid record of customer referrals and repeat business.
  • Maintained customer relationships to ensure satisfaction and repeat business.
  • Developed rapport with customers, provided product information including features, trends and styles to generate repeat business and customer loyalty.
  • Greeted customers, initiated conversation, and built solid working relationships with customers to encourage store loyalty and repeat business.
  • Train and motivate sales associates on knowledge of store operation and excellent customer service skills to facilitate repeat business.
  • Provided outstanding customer service that ensured repeat business and increased sales, training and coaching future employees.
  • Received Top Performer Award for client servicing relationship to retain customer loyalty and repeat business.
  • Deliver top customer service to assure repeat business in our stores.
  • Generated new and repeat business while providing customer support and informal mentorship for fellow sales associates.

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44. Charge Slips

low Demand
Here's how Charge Slips is used in Sales Lead/Sales Associate jobs:
  • Opened and closed cash registers, counted money, separated charge slips, coupons, balanced cash drawers and made deposits.
  • Open and close cash register, performing such tasks as counting money, separating charge slips, and coupons.
  • Open and close computer systems, counting money, separating charge slips, balance cash drawers.
  • Counted and balanced money and sort charge slips.
  • Balanced cash drawers, performing tasks such as counting money, separating charge slips, coupons and vouchers.
  • separated charge slips, balanced cash drawers, Prepared Deposit Slips.

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45. Retail Facility

low Demand
Here's how Retail Facility is used in Sales Lead/Sales Associate jobs:
  • Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling.
  • Worked with store management in opening, closing and operating the retail facility.
  • Manage retail facility to maximize product display and sales goals.

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46. Multiple Customers

low Demand
Here's how Multiple Customers is used in Sales Lead/Sales Associate jobs:
  • Served multiple customers, and made personalized recommendations to strategically generate sales.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail throughout the entire shopping and purchasing experience.
  • Greeted customer's, served multiple customers, discovered their needs.
  • Assist multiple customers while building sales and converting returns to exchanges.
  • Balanced the needs of multiple customerssimultaneously in a fast-paced retail environment.
  • Multitasked multiple customers through different forms of support
  • Multitasked by restocking merchandise, assisting multiple customers, helping the merchandise team, and a cashier.

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47. Clean Bathrooms

low Demand
Here's how Clean Bathrooms is used in Sales Lead/Sales Associate jobs:
  • Clean bathrooms and drinking fountains.

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48. New Stock

low Demand
Here's how New Stock is used in Sales Lead/Sales Associate jobs:
  • Keep records concerning inventory stock and be able to requisition new stock.
  • Advised and coached new stock associates on company shipment processing standards.
  • Inventory product within the store and intake new stock.
  • Set up displays for new stock or sales.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges Inventory stock and requisition new stock.
  • Perform cashier duties and attend to customer service situations Replenish merchandise in store with new stock.
  • Inventoried stock and repositioned new stock.

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49. Maximize Profitability

low Demand
Here's how Maximize Profitability is used in Sales Lead/Sales Associate jobs:
  • Provide other duties as necessary to maximize profitability, customer satisfaction and teamwork.
  • Perform duties necessary to maximize profitability, and customer satisfaction.
  • Perform other duties as necessary to maximize profitability.
  • Lead team members to maximize profitability, sales, guest experience and deliver a great looking store per my shifts.
  • Build a client base to ensure maximize profitability.

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50. Current Promotions

low Demand
Here's how Current Promotions is used in Sales Lead/Sales Associate jobs:
  • Arranged the layout of the floor to direct customer attention to top-selling items, current promotions, and product displays.
  • Greeted each client in a friendly and professional manner announcing and informing clients of current promotions.
  • Shared knowledge of products, current promotions, and company advertisements with customers.
  • Plan and organize displays for current promotions.
  • Greeted and informed customers of current promotions.
  • Place new window designs and prepare mannequins for current promotions.)

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20 Most Common Skill for a Sales Lead/Sales Associate

Customer Service33.4%
New Merchandise20.5%
Sales Goals7.8%
Sales Floor5.9%
Retail Store5%
Bank Deposits4.2%
Credit Card Transactions3.2%
Product Knowledge3%

Typical Skill-Sets Required For A Sales Lead/Sales Associate

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
28.7%
28.7%
2
2
New Merchandise
New Merchandise
17.7%
17.7%
3
3
Sales Goals
Sales Goals
6.7%
6.7%
4
4
Sales Floor
Sales Floor
5.1%
5.1%
5
5
Retail Store
Retail Store
4.3%
4.3%
6
6
Bank Deposits
Bank Deposits
3.6%
3.6%
7
7
Credit Card Transactions
Credit Card Transactions
2.8%
2.8%
8
8
Product Knowledge
Product Knowledge
2.6%
2.6%
9
9
Loss Prevention
Loss Prevention
1.7%
1.7%
10
10
POS
POS
1.7%
1.7%
11
11
Customer Complaints
Customer Complaints
1.5%
1.5%
12
12
Company Security Practices
Company Security Practices
1.4%
1.4%
13
13
Inventory Control
Inventory Control
1.4%
1.4%
14
14
Customer Relations
Customer Relations
1.2%
1.2%
15
15
Company Policies
Company Policies
1.1%
1.1%
16
16
Stock Shelves
Stock Shelves
1.1%
1.1%
17
17
Stock Room
Stock Room
1%
1%
18
18
Current Sales
Current Sales
0.9%
0.9%
19
19
Phone Calls
Phone Calls
0.8%
0.8%
20
20
Special Orders
Special Orders
0.8%
0.8%
21
21
Key Control
Key Control
0.7%
0.7%
22
22
Store Appearance
Store Appearance
0.7%
0.7%
23
23
Greeting Customers
Greeting Customers
0.7%
0.7%
24
24
Company Standards
Company Standards
0.6%
0.6%
25
25
Customer Questions
Customer Questions
0.6%
0.6%
26
26
Inventory Management
Inventory Management
0.6%
0.6%
27
27
Front End
Front End
0.6%
0.6%
28
28
Cycle Counts
Cycle Counts
0.6%
0.6%
29
29
Data Entry
Data Entry
0.6%
0.6%
30
30
Credit Payment
Credit Payment
0.6%
0.6%
31
31
Daily Operations
Daily Operations
0.5%
0.5%
32
32
Store Opening
Store Opening
0.5%
0.5%
33
33
Sales Prices
Sales Prices
0.5%
0.5%
34
34
Unusual Activities
Unusual Activities
0.5%
0.5%
35
35
Store Policies
Store Policies
0.5%
0.5%
36
36
Specific Direction
Specific Direction
0.4%
0.4%
37
37
Company Assets
Company Assets
0.4%
0.4%
38
38
Entire Store
Entire Store
0.4%
0.4%
39
39
Floor Stock
Floor Stock
0.4%
0.4%
40
40
Timely Fashion
Timely Fashion
0.4%
0.4%
41
41
Bag Merchandise
Bag Merchandise
0.4%
0.4%
42
42
Retail Environment
Retail Environment
0.3%
0.3%
43
43
Repeat Business
Repeat Business
0.3%
0.3%
44
44
Charge Slips
Charge Slips
0.3%
0.3%
45
45
Retail Facility
Retail Facility
0.3%
0.3%
46
46
Multiple Customers
Multiple Customers
0.3%
0.3%
47
47
Clean Bathrooms
Clean Bathrooms
0.3%
0.3%
48
48
New Stock
New Stock
0.3%
0.3%
49
49
Maximize Profitability
Maximize Profitability
0.3%
0.3%
50
50
Current Promotions
Current Promotions
0.3%
0.3%

265,758 Sales Lead/Sales Associate Jobs

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