Sales Manager
Sales Leader Job In El Paso, TX
Job Description
Join a Thriving Company as a Sales Manager in El Paso Texas!
At That 1 Painter, we're more than just a painting company—we're a movement. Since 2011, we’ve grown to become the nation’s fastest-growing painting service, offering 18 distinct service options. Our dedication to exceptional craftsmanship guarantees stunning transformations and satisfied clients every time. We don’t just deliver beautiful results; we live by our Brand Promise: “To Be The Best House Guest Ever.”
If you’re passionate about delivering unparalleled customer service and want to thrive in a company with an inspiring culture, we can’t wait to meet you!
About the Role:
As a Sales Manager with That 1 Painter, you’ll play a pivotal role. You’ll be the face of the company for your clients, responsible for estimating and managing projects while ensuring each job runs smoothly from start to finish. You’ll take ownership of every lead, project, and customer interaction, all while driving revenue and maintaining the high standards we’re known for. This is more than just a sales role—it’s a leadership opportunity, where you’ll have the autonomy to make your mark.
Why Work with Us?
Culture: Be part of a supportive, forward-thinking company that’s transforming homes and businesses.
Flexibility: Enjoy a Monday-Friday, full-time schedule, some weekends as needed.
Benefits: We offer Health Insurance and provide you with a company truck to make daily travels a breeze.
Key Responsibilities:
Sell both residential and commercial painting projects.
Hire and manage skilled subcontractors.
Provide accurate project estimates and maintain budgets.
Keep projects on time, within scope, and aligned with client expectations.
Collaborate with the crew leads to troubleshoot and resolve issues.
Develop detailed schedules and operational plans for each job.
Upsell additional services to maximize value for our clients.
Identify potential challenges early and take decisive action.
Attend home shows, commercial trade events and other networking events and advertising opportunities as the primary representative of That 1 Painter
Network and promote That 1 Painter to local partners, including realtors, property managers, and more.
What We’re Looking For:
A proven ability to drive sales.
Independence and initiative—you thrive in a fast-paced environment.
A clean driving record and the ability to travel daily within your territory.
Strong organizational skills, with an eye for detail.
Excellent communication abilities, both in person and on paper.
A tech-savvy approach to using mobile and computer tools to enhance productivity.
At least 3 years of B2B and B2C sales experience.
At least 3 years of management experience.
In Home Sales Experience (Preferred)
Excellent analytical and problem-solving skills
Experience generating own leads via strategic relationships by any and all means
Polished and professional demeanor
Exceptional, ‘over-the-top’ customer service experience
Compensation & Perks:
Base + Commission = $70,000 to $110,000.
Company vehicle provided, Health Insurance
Ready to make your next career move? Check us out online at That1painter.com and apply today to join a company where your work truly makes an impact!
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Assistant Sales Manager
Sales Leader Job In El Paso, TX
Job Description
Portables Assistant Sales Manager
Portables, an AT&T Authorized Retailer is actively seeking the ideal Assistant Sales Manager. Have you been looking to move forward in Retail Management career within an energetic work environment?
Do you have a competitive nature that needs to be satisfied? If you're eager to take your sales and marketing skills to the next level, come join our team! Apply today!
ABOUT PORTABLES
Portables is the number one retailer in America for the largest telecommunications and Entertainment Company in the universe! Portables is the number one source for all your AT&T products and services. Our highly dedicated and knowledgeable wireless consultants are determined to provide you with an extraordinary customer experience. Since 1992, Portables and AT&T have established a powerful relationship that has helped Portables become the #1 choice for AT&T customers.
In addition to an exciting career with Portables, our Assistant Sales Managers can rely on full-time hours as well as a competitive salary. We also foster
a warm and supportive environment where we emphasize nurturing and developing individuals to excel in the communications industry.
A DAY IN THE LIFE OF A PORTABLES ASSISTANT SALES MANAGER
As the Assistant Sales Manager, you are an integral part in establishing all policies and procedures set forth by the company and the Retail Sales Manager. As a professional representation of the company, you will assist in recruiting, training, and developing invaluable leaders for the future. Within the company's set values and mission, you'll assist in managing the stores/kiosks employees through the development and implementation of sales procedures which results in profitability. You'll assist the Retail Sales Manager in scheduling and stay up to date on all industry information and technology as well as assist in maintaining necessary reports including inventory, audits, loss prevention, and more! You will convey a positive and upbeat attitude as well as an authoritative demeanor demonstrating strong and approachable leadership.
JOB QUALIFICATIONS
Leadership experience
Self-motivated with the ability to work independently
Successful sales and/or marketing experience
Glowing customer service skills with a welcoming personality
Ability to work a variety of hours to cover business needs
Maintain a professional work environment in appearance and atmosphere
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be a good addition to our team and meet the qualifications, then please apply on the system in front of you. We understand that your time is valuable, so we won't put you through a long drawn out process. The initial application shouldn't take more than 3 minutes. We look forward to meeting you!
Assistant Store Manager - Jiffy Lube Multicare
Sales Leader Job In El Paso, TX
Job Description
We're seeking talented candidates for an Assistant Store Manager position at Jiffy Lube. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we can help you take your career to the next level!
As a member of the location management team, the successful candidate will be responsible for providing "hands-on" overall leadership, training, safety guidance, motivation, and direction to store teammates to ensure operational objectives, store financial performance, and guest service meets or exceeds company goals, while ensuring an energetic and fun working environment for all team members. This position will frequently perform the functions of other store team members such as Lube Techs and Mechanics / Certified Technicians as required due to business needs, team member absences, or other factors. Previous vehicle maintenance experience is strongly preferred, but not required. If you have a stable work history in a physical environment with supervisory experience, we can train you. A current and valid driver's license is required.
Assistant Store Managers will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Additional benefits include paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future.
For immediate consideration, please complete our employment application. We look forward to hearing from you!
Lube X-Press Assistant Store Manager (ASM)
Sales Leader Job In El Paso, TX
Job Description
Assistant Store Manager (Exempt)
Don’t just work for a company… Be a Part of a Team
At Lube X-press we pride ourselves on providing a positive, vibrate, educational experience for our team members and guests alike. Whether you’re looking for a part-time job with flexible hours because of school or a full-time career with excellent advancement potential, we’re the right fit for you. With a rigorous training program, growth pathway, transparent performance evaluation process, and core values, we’re committed to helping you reach every milestone in your career. In turn, we ask you to treat our guests with respect and care for their vehicles like your own. At Lube X-press, we are proud to state we have a 71 Employee Net Promoter Score. This is the best in the industry and comparable to the likes of Fortune 500 companies such as Starbucks, Amazon, and Netflix.
What’s Expected
As an Assistant Manager, you are responsible for monitoring and supervising a team of Lube Technicians, Guest Experience Providers (GXP), and Team Leads to meet the Lube X-press Key Performance Indicators (KPIs) and ensure the Lube X-press Brand Standard is delivered consistently to our guests. The Team Lead should have a proven track record of team motivation and displaying excellent interpersonal skills to build quality relationships with team members and guests. The Team Lead is also responsible for supporting the Store Manager with guidance, instruction, training, and leadership to maximize the team’s potential.
Evaluate customers’ needs, working quickly and efficiently.
Contribute to a fun team atmosphere.
Master products, services, and company knowledge
Extensive knowledge of our (POS) system to include but not limited to generating product and services recommendations based on year, make, model, and current mileage of guest’s vehicle.
Deliver high-quality guest services to include greeting, presentation of vehicle recommendations, and cashing out the gust for all products and services on the invoice.
Complete classroom training, computer-based training, and on-the-job training within assigned timeframes.
In the absence of the Team Manager, the Team Lead is expected to be the Manager on Duty (MOD) and adhere to the brand standard with open/closing procedures, training, scheduling, deposits, analytics, ordering, reporting.
Maintain maintenance of the shop and surrounding area while prioritizing safety.
What’s Required
Active Valid Driver’s License
You are friendly and ready to work as part of a customer-focused team.
Have an eagerness to learn!
You can occasionally lift to 50 pounds.
Ability to operate all shop equipment required to conduct all inspections, services, and courtesies within the Lube X-press product and service offering.
Can stand for extended periods of time and climb stairs.
English fluency in reading, writing, and speaking.
Benefits Matter
On-the-job training
Company provided uniforms and tools.
Paid time off and holidays*
Incentives, Team Member of the Quarter, Milestone Celebrations
Medical, Dental, Vision, Life insurance, Short-Term Disability, 401(k) with company match up to 5%.
Shift Lead I
Sales Leader Job In El Paso, TX
Why Chuze?
At Chuze Fitness, we’re reinventing the fitness industry with a focus on hospitality, community, and compassion. We prioritize people and foster a vibrant work environment where everyone can be themselves and contribute to our culture of kindness. We’re seeking individuals of all backgrounds who embody kindness, sociability, and strong work ethic.
If you’re ready to dive into the heart of hospitality, we want you on our team! Join us in making a difference!
Job Description
Pay Range: $12.62-$20.50 / hour
As a Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.
Responsibilities include but are not limited to the following:
Set and maintain Chuze standards in customer by welcoming and interacting with all members
Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable
Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
Support in troubleshooting member inquiries and partner with management for escalated concerns
Assist in administrative tasks such as member management software reports, inventory counts and managing club email
Attend and participate in regularly scheduled team meetings
Perks & Benefits Include:
Accrued PTO, sick leave, and paid holidays
Medical, Dental, Vision, and other supplemental insurance
401k
Free Chuze Fitness Membership
Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
Free CPR, First Aid, and AED Training
Free food handler training and certification (for locations with smoothie bar only)
Growth opportunities
*Benefits for Part-Time employees may differ
Physical requirements:
Able to read, write, and speak clearly in English
Touring the gym: walking and climbing stairs
Bending, kneeling, and repetitive arm movement
Standing for long periods
Computer operations
Ability to lift at least 50lbs
Additional Information:
Chuze Fitness is an Equal Opportunity Employer. We consider candidates solely based on merit. Background checks are required for some positions.
Assistant Manager - Store
Sales Leader Job In El Paso, TX
Job Description
The Assistant Store Manager assists in the management of the retail facility. The Assistant Store Manager should know the necessary aspects of store operation and act as the Store Manager in their absence, on a short-time basis.
Duties and Responsibilities
Support the “Cavender’s Culture” and drive our Mission, Vision, and Values
Assist in the management of the retail store and the supervision of store associates
Know necessary aspects of store operation and act as the Store Manager in his/her absence
Assist in the day-to-day operation of the store
Assist in the training of new store associates
Assist in the preparation of store reports
Maintain an awareness of safety/security issues and report any accidents or incidents occurring during the Store Manager’s absence to the Store Manager promptly
Understand and implement company policies and procedures
Assist in the effort to increase sales, maintain profit structure and reduce controllable expenses
Open and close store as directed
Assist in performing daily check-ups and making bank deposits
Assist in the maintenance of interior/exterior store image and appearance (including staff appearance)
Assist in the maintenance of all records and files
Review and correct timecard exceptions and missed punches, and approve payroll
Assist in the practice of shrinkage control through preventative measures and through legal prosecution (when possible) upon catching anyone stealing from the company
Assist in resolution of personnel/customer problems and complaints
Assist in all other duties considered usual and customary in the retail apparel/footwear industry
Assist store manager in all other miscellaneous duties as assigned by supervisors or home office
Understand all reports generated by the home office and coach all associates the actions needed to ensure compliance to goals (i.e. ADS / UPT’s / Payroll / Refunds / Turnover)
Qualifications and Requirements
Ability to comprehend basic instructions
Ability to interpret documents
Ability to apply abstract principles to a wide range of complex tasks
Ability to understand the meanings of words and effectively respond
Ability to analyze information and write reports
Associate must be able to read English.
Associate must be able to understand English
Associate must be able to stay alert during work hours assigned
Cavender’s is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender’s will provide reasonable accommodations for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at (888) 361 – 2555 or visit your nearest Cavender’s store.
Shift Leader
Sales Leader Job In El Paso, TX
Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description.
Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas:
TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return.
Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards.
Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC.
Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests.
Suggests to Restaurant Management ways to improve Guest service.
TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons.
Effectively trains Crew Persons utilizing the existing training program.
Provides regular performance feedback to motivate and improve the performance of all Crew Persons.
Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale.
Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations.
Makes an on-going effort to improve personal performance level.
SUPPORTS BUSINESS OBJECTIVES
Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities.
Makes sound business decisions quickly to ensure Guests receive service beyond their expectations.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management.
Supports the goals, decisions and directives of Restaurant Management.
POLICIES & STANDARDS
Complies with all Carl’s Jr. policies and procedures regarding business and personnel practices.
Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner.
Holds employees and self accountable for the methods and processes used to achieve results.
Role models and sets a positive example for the entire team in all aspects of business and personnel practices.
CARL’S JR. SHARED VALUES Models and encourages Carl’s Jr. shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect and dignity.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization.
Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.
Requirements:
EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus.
EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age.
TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance.
ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy.
HOURS Must be able and willing to work flexible hours including opening and closing shifts.
Skills & Abilities: Demonstrates and/or possesses the following:
Basic knowledge of computers.
Organizational, planning and time management skills.
Team building skills.
Problem solving skills.
Ability to troubleshoot cash handling problems; good mathematics skills.
Excellence in performing the duties of all work stations and in completing assigned tasks and duties.
Ability to look at the restaurant operations (from a customer’s viewpoint).
Ability to take initiative.
Physical Abilities: Must be able to:
Stand for long periods of time.
Bend and stoop.
Work around heat.
Work around others in close quarters.
Move throughout the restaurant and visually observe restaurant operations and employee work performance.
Lift 50 – 75 pounds.
Work with various cleaning products.
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
Sales Leader Job In El Paso, TX
Job Description The Shift Leader is responsible and accountable for all restaurant activities while on duty. The Shift Leader will work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. They will ensure all Team Members are performing their job responsibilities and meeting expectations.
Duties
The Shift Leader supervises fellow coworkers while they work, monitor their performance, ensure they comply with company and safety policies, and delegate tasks appropriately.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently does required Ops Walks and Q&A checks to correct areas of opportunity
- Organize shift schedules for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including
answering questions
- Ensure Team Members work together with their co-workers to prepare items on the Dave’s Hot Chicken menu while
following cooking instructions, safety procedures, and sanitary requirements
- Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Team Members to maintain levels of high productivity and team morale
- Communicate Team Member work performance to the restaurant management team and appropriately address
performance issues
- Train new and current team members on tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Shift Leader performs leadership, management and organization tasks to ensure team members work efficiently and effectively during their shift.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities
- Complete all required administrative duties and daily paperwork including required checklists
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Ensure that they and all Team Members abide by company policies and directives
- Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contributes to the restaurant’s success by accomplishing the expected work during each shift consistently
- Communicate effectively with team members and management to resolve any interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver’s license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest’s point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Shift Leader
Sales Leader Job In El Paso, TX
Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description.
Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas:
TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return.
Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards.
Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC.
Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests.
Suggests to Restaurant Management ways to improve Guest service.
TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons.
Effectively trains Crew Persons utilizing the existing training program.
Provides regular performance feedback to motivate and improve the performance of all Crew Persons.
Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale.
Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations.
Makes an on-going effort to improve personal performance level.
SUPPORTS BUSINESS OBJECTIVES
Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities.
Makes sound business decisions quickly to ensure Guests receive service beyond their expectations.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management.
Supports the goals, decisions and directives of Restaurant Management.
POLICIES & STANDARDS
Complies with all Carl’s Jr. policies and procedures regarding business and personnel practices.
Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner.
Holds employees and self accountable for the methods and processes used to achieve results.
Role models and sets a positive example for the entire team in all aspects of business and personnel practices.
CARL’S JR. SHARED VALUES Models and encourages Carl’s Jr. shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect and dignity.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization.
Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.
Requirements:
EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus.
EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age.
TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance.
ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy.
HOURS Must be able and willing to work flexible hours including opening and closing shifts.
Skills & Abilities: Demonstrates and/or possesses the following:
Basic knowledge of computers.
Organizational, planning and time management skills.
Team building skills.
Problem solving skills.
Ability to troubleshoot cash handling problems; good mathematics skills.
Excellence in performing the duties of all work stations and in completing assigned tasks and duties.
Ability to look at the restaurant operations (from a customer’s viewpoint).
Ability to take initiative.
Physical Abilities: Must be able to:
Stand for long periods of time.
Bend and stoop.
Work around heat.
Work around others in close quarters.
Move throughout the restaurant and visually observe restaurant operations and employee work performance.
Lift 50 – 75 pounds.
Work with various cleaning products.
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
Sales Leader Job In El Paso, TX
Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description.
Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas:
TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return.
Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards.
Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC.
Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests.
Suggests to Restaurant Management ways to improve Guest service.
TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons.
Effectively trains Crew Persons utilizing the existing training program.
Provides regular performance feedback to motivate and improve the performance of all Crew Persons.
Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale.
Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations.
Makes an on-going effort to improve personal performance level.
SUPPORTS BUSINESS OBJECTIVES
Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities.
Makes sound business decisions quickly to ensure Guests receive service beyond their expectations.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management.
Supports the goals, decisions and directives of Restaurant Management.
POLICIES & STANDARDS
Complies with all Carl’s Jr. policies and procedures regarding business and personnel practices.
Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner.
Holds employees and self accountable for the methods and processes used to achieve results.
Role models and sets a positive example for the entire team in all aspects of business and personnel practices.
CARL’S JR. SHARED VALUES Models and encourages Carl’s Jr. shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect and dignity.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization.
Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.
Requirements:
EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus.
EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age.
TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance.
ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy.
HOURS Must be able and willing to work flexible hours including opening and closing shifts.
Skills & Abilities: Demonstrates and/or possesses the following:
Basic knowledge of computers.
Organizational, planning and time management skills.
Team building skills.
Problem solving skills.
Ability to troubleshoot cash handling problems; good mathematics skills.
Excellence in performing the duties of all work stations and in completing assigned tasks and duties.
Ability to look at the restaurant operations (from a customer’s viewpoint).
Ability to take initiative.
Physical Abilities: Must be able to:
Stand for long periods of time.
Bend and stoop.
Work around heat.
Work around others in close quarters.
Move throughout the restaurant and visually observe restaurant operations and employee work performance.
Lift 50 – 75 pounds.
Work with various cleaning products.
We use eVerify to confirm U.S. Employment eligibility.
Shift Leader
Sales Leader Job In El Paso, TX
Job DescriptionWE WANT YOUR VOICE AT OUR TABLE. Culture, Talent, Marketplace - These principles are Papa Johns strength and competitive advantage. Were all about creating an inclusive culture that reflects the expansive nature of our brand and encourages team members from all backgrounds and experiences to be the best they can be.
Compensation and Benefits:
EVERYONE BELONGS
Competitive compensation we aim to recognize your dedication and hard work.
Complimentary meals while on duty Better Ingredients. Better Pizza!
Enjoy daily pay benefits with our Earned Wage Access app, Rain get your money before payday!
Opportunities for advancement and growth within our organization Join a team that encourages building lifelong friendships and memories.
Job Summary:
As the Shift Leader, you would work areas in the operation of a Papa Johns restaurant to ensure high-quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including; execution of company policies, procedures, programs, and systems while ensuring compliance with federal, state/local laws, and ethical business practices.
Requirements:
Minimum of 1 years experience in the Quick Service Restaurant (QSR) industry is required.
High School Diploma is preferred.
Proficiency in POS systems.
Strong knowledge of team leadership and positive conflict resolution.
Exceptional written and verbal communication skills.
Able to withstand comfortably the physical demands a restaurant environment holds.
Company Overview:
Sun Holdings, founded in 1997, is a premier provider of management services to franchise ownership teams across popular U.S. restaurant brands, including Applebee's, Arby's, Burger King, Golden Corral, IHOP, McAlisters, Papa Johns, Popeyes, and Taco Bueno. With a portfolio of over 1,000 franchises, we are the second-largest franchisee organization in the U.S. Sun Holdings is an Equal Opportunity Employer.
Assistant Manager
Sales Leader Job In El Paso, TX
Job DescriptionBenefits:
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Training & development
Vision insurance
Wellness resources
Be part of the leading team who are motivated, energetic, and are excited to coach teams to success. At The Shack we treat employees like family providing a fun and exciting environment. We believe the success of our restaurant reflects the motivative, energetic and outstanding leadership of our managers. In addition, we offer a great monthly bonus program, Vision, Dental, Health benefits and competitive salary. Are you ready to be a part of our Management Team?!
Company Overview:
The Shack Restaurants takes pride in being a locally owned business providing the Best Wings in our city since 2009! The Shack is not only known for the best wings in town but also for our delicious made from scratch menu items like burgers, appetizers, salads, and more. We offer a great atmosphere with sports, live music venues accompanied with great cocktails, and a great selection of beers.
Job Summary:
To direct the operations of the restaurant by planning, organizing, training, and leading restaurant staff to achieve necessary goals and objectives. To maintain and control costs, sales, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. You are to assist the General Manager in meeting overall goals required by the organization.
Responsibilities:
Promote, work, and act in a manner consistent with the mission of THE SHACK RESTAURANTS.
Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always.
Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking, and serving standards.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Compile and balance cash receipts at the end of the day or shift.
Perform various financial activities, such as cash handling, deposit preparation, and payroll.
Supervise and participate in kitchen and dining area cleaning activities.
Estimate ingredients and supplies required to prepare a recipe.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures.
Control inventories of food, equipment, smallware, and liquor, and report shortages.
Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
Forecast staff, equipment, and supply requirements, based on a master menu.
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Be knowledgeable of restaurant policies regarding personnel.
Perform personnel actions, such as hiring and terminating staff, providing employee orientation, and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Continually strive to develop staff in all areas of managerial and professional development.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks
Attend all scheduled employee meetings and offers suggestions for improvement.
Coordinate with and assist fellow employees to meet guests needs and support the operation of the restaurant.
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Qualifications:
Verbal and written business communication
Accepting responsibility for mistakes and correcting them
Problem-solving using analytical, creative and critical-thinking skills
Time-management and organizational skills
Flexibility to adapt to changes in business operations
Negotiating and resolving conflicts with employees and customers
Leadership skills to motivate, teach and encourage coworkers
2 years experience as a restaurant general manager
Associates or bachelors degree in business management or equivalent (based on experience)
Management TABC and Food Handlers Certifications
FTG5 VALERO ASSISTANT MANAGER
Sales Leader Job In El Paso, TX
Job Description
GAS STATION ASSISTANT MANAGER: Full Time/ Overtime required
We would like you to join our team as an assistant gas station manager if you’re passionate about customer service, obtain leadership skills and perform work with integrity, honesty, and respect. If you have the desire to work in a fast-paced environment and are a problem-solver with strong work ethic skills with a goal to move up in the management field, we want you to join our team. The assistant manager understands that customers satisfaction always takes priority but efficient leadership for operations makes it happen.
On any typical workday, a gas station assistant manager includes, but not limited to some or all the following duties:
Assist the gas station manager in handling day-to-day operations like bookkeeping and merchandising of the gas station and convenience store.
Order and receive merchandise and update and oversee inventory and stocking activities.
Ascertain the security of the convenience store and the station by constantly monitoring the surroundings. You will care about your customers and will set an example for the rest of your staff by showing patience and leadership. Resolve customer issues and/or concerns efficiently and effectively.
Delegate tasks and follow-up.
Provide assignments, direction, teaching and support to associates.
Analyze and act upon the business process to achieve profitability for the store, including keeping shrinkage at a minimal.
Ensure compliance with safety and environmental regulations.
Qualifications
Must be 21 years of age or older.
Previous experience on retail management experience
Cash-handling experience
Problem Solving
Advocating and empathizing
Must have reliable transportation and Driver’s license
Ability to stand and/ or walk for up to 8 hours
Able to lift and/or carry up to 30 pounds overhead
Able to lift or carry up to 60 pounds from ground to waste level
Able to work in outdoor inclement weather
Must be able to take directions and delegate responsibilities
Able to work morning, day, night and weekends and holidays.
Lead a team of employees
Safety and Security
Assistant Manager
Sales Leader Job In El Paso, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Training & development
Vision insurance
Company parties
Employee discounts
Paid time off
Be part of the leading team who are motivated, energetic, and are excited to coach teams to success. At The Shack we treat employees like family providing a fun and exciting environment. We believe the success of our restaurant reflects the motivative, energetic and outstanding leadership of our managers. In addition, we offer a great monthly bonus program, Vision, Dental, Health benefits and competitive salary. Are you ready to be a part of our Management Team?!
Company Overview:
The Shack Restaurants takes pride in being a locally owned business providing the Best Wings in our city since 2009! The Shack is not only known for the best wings in town but also for our delicious made from scratch menu items like burgers, appetizers, salads, and more. We offer a great atmosphere with sports, live music venues accompanied with great cocktails, and a great selection of beers.
Job Summary:
To direct the operations of the restaurant by planning, organizing, training, and leading restaurant staff to achieve necessary goals and objectives. To maintain and control costs, sales, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. You are to assist the General Manager in meeting overall goals required by the organization.
Responsibilities:
Promote, work, and act in a manner consistent with the mission of THE SHACK RESTAURANTS.
Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always.
Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking, and serving standards.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Compile and balance cash receipts at the end of the day or shift.
Perform various financial activities, such as cash handling, deposit preparation, and payroll.
Supervise and participate in kitchen and dining area cleaning activities.
Estimate ingredients and supplies required to prepare a recipe.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures.
Control inventories of food, equipment, smallware, and liquor, and report shortages.
Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
Forecast staff, equipment, and supply requirements, based on a master menu.
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Be knowledgeable of restaurant policies regarding personnel.
Perform personnel actions, such as hiring and terminating staff, providing employee orientation, and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Continually strive to develop staff in all areas of managerial and professional development.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks
Attend all scheduled employee meetings and offers suggestions for improvement.
Coordinate with and assist fellow employees to meet guests needs and support the operation of the restaurant.
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Qualifications:
Verbal and written business communication
Accepting responsibility for mistakes and correcting them
Problem-solving using analytical, creative and critical-thinking skills
Time-management and organizational skills
Flexibility to adapt to changes in business operations
Negotiating and resolving conflicts with employees and customers
Leadership skills to motivate, teach and encourage coworkers
2 years experience as a restaurant general manager
Associates or bachelors degree in business management or equivalent (based on experience)
Management TABC and Food Handlers Certifications
Assistant Manager
Sales Leader Job In El Paso, TX
Job Description The Assistant Manager supports the Assistant General Manager & General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner.
Duties
The Assistant Manager ensures that Shift Leaders and Team Members are performing their job responsibilities and meeting
expectations in all areas of their job.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently conduct and/or ensure that required Ops Walks and Q&A checks to correct areas of opportunity
are being completed
- Ensure that shift schedules are organized for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Ensure Shift Leaders & Team Members work together with their co-workers to prepare items on the Dave’s Hot Chicken
menu while following cooking instructions, safety procedures, and sanitary requirements
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Shift Leaders & Team Members to maintain levels of high productivity and
team morale
- Communicate Shift Leader & Team Member work performance to the restaurant management team and appropriately
address performance issues
- Train, schedule and manage employees in daily tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Assist the Assistant General Manager & General Manager as directed
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Assistant Manager is expected to be consistent with and supportive of the restaurant’s business plan.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader
- Ensure all required administrative duties and daily paperwork including required checklists are completed
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Ensure that they and all Shift Leaders & Team Members abide by company policies and directives
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contribute to the restaurant’s success by accomplishing the expected work during each shift consistently
- Communicate effectively with Shift Leaders, Team Members and management to resolve any
interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver’s license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest’s point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably
Assistant Manager
Sales Leader Job In El Paso, TX
Job Description
Shift Leader
The Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Ensure compliance with all federal, state and local laws and ethical business practices.
Responsibilities
Adheres to guidelines, techniques and expectations for each station including, but not limited to, dough management, accuracy and proper portioning. Performs assigned work station duties such as making quality products, follows all product preparations procedures and maintains established product holding times. Consistently contributes to achieving the Company’s product goal. Commits to meeting the needs and expectations of the restaurant’s customers, minimizes customer complaints and responds appropriately to customer needs. Follows all policies and procedures as outlined in our TM handbook including, but not limited to, image (including car topper for delivery drivers), attendance, safety and security.
Exemplifies and exhibits the Core Values, maintains a positive attitude, works well with others and is flexible and adaptable to change.
Ensures adequate shift coverage for restaurant. Provides immediate feedback and corrects problems when identified. Maintains product quality, customer service, and performance responsibilities (such as MCE readiness, food/labor costs, restaurant cleanliness, etc.) within acceptable standards, follows all policies and procedures related to shift management.
Contribute to profit goals by ensuring they stay within company guidelines and target goals by accurately utilizing the FOCUS System. Execute cash management duties. Assist in the management of adequate inventory levels using the company’s systems and guidelines to minimize loss.
Key Ingredients
High School diploma or GED preferred.
Serv-Safe/Local or State Food Service Certification preferred
Previous restaurant shift lead experience preferred
Skills: Cash management; planning and organization; effective communication
We use eVerify to confirm U.S. Employment eligibility.
Assistant Manager / Entry Level Management
Sales Leader Job In El Paso, TX
Job Description
The Chosen Group is currently seeking an individual to join our charity fundraising team. We have a structured training program aimed at teaching someone about fundraising and client management from the ground up; therefore, we are not necessarily looking for someone who is an expert in the non-profit or fundraising sector. Here at The Chosen Group, we work with charities focused on giving back to the community. Through our management training program, we are looking to develop additional account managers to oversee new clients and events.
Entry Level Manager Responsibilities:
Become well-versed in what our charitable partners’ mission in order to effectively communicate to potential donors
Attend fundraising events and be able to speak in front of both large and small groups
Build relationships with members of the local community
Accept donations from donors on behalf of our non-profit partners and ensure that each donation is notated properly
Learn from experienced team members and demonstrate a student mentality
Assist in setting up and breaking down fundraising events
Attend daily team meetings where initiatives and goals are discussed
Management Training Program Key Highlights:
Professional development; including daily routines, time management and scheduling
Business Operations
Budgets, finance, profits and revenue generation
Training and leadership development
Public speaking
HR, compliance, payroll, the onboarding process
Inventory Management
Client and account management
Territory development & management
#LI-Onsite
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Shift Leader
Sales Leader Job In El Paso, TX
Primary Accountability: The Shift Leader is responsible and accountable for all restaurant activities while on duty, in the absence of the General Manager and Manager. The Shift Leader works with the Restaurant Management Team to ensure all activities are consistent with and supportive of the restaurant’s business plan. The Shift Leader ensures all Crew Persons are performing their job responsibilities and meeting expectations in all areas of their job description.
Essential Functions: The essential functions of the Shift Leader position are denoted below in the following key areas:
TOTAL GUEST SATISFACTION Consistently provides a quality product and Guest service experience that delivers total Guest satisfaction.
Takes necessary action to ensure all Guest receive “Six Dollar Service”; anticipates and exceeds the Guests needs; handles “special situations” and requests immediately in a positive manner that encourages Guest to return.
Effectively “paths” the restaurant to monitor all aspects of the restaurant’s operation to anticipate problems; takes initiative to correct problem areas immediately.
Consistently enforces and maintains all Carl’s Jr. QSC (Quality, Service and Cleanliness) standards.
Monitors and maintains proper staffing level and labor costs while ensuring high levels of QSC.
Observes employee attitudes; takes appropriate steps to create a friendly atmosphere for employees and Guests.
Suggests to Restaurant Management ways to improve Guest service.
TRAINING AND DEVELOPMENT Strives to improve the skills and performance of all Crew Persons.
Effectively trains Crew Persons utilizing the existing training program.
Provides regular performance feedback to motivate and improve the performance of all Crew Persons.
Provides direction and supervision for Crew Persons to maintain high productivity and high crew morale.
Communicates employee work performance to the General Manager and appropriately addresses performance issues; maintains proper documentation of all disciplinary situations.
Makes an on-going effort to improve personal performance level.
SUPPORTS BUSINESS OBJECTIVES
Supports efforts to maximize sales and profits and minimize controllable costs by effectively directing and supervising work shift activities.
Makes sound business decisions quickly to ensure Guests receive service beyond their expectations.
Effectively plans, organizes and implements all daily operational routines and activities; completes all required administrative duties and daily paperwork.
Able to supervise and perform closing and/or opening duties, as directed by Restaurant Management.
Supports the goals, decisions and directives of Restaurant Management.
POLICIES & STANDARDS
Complies with all Carl’s Jr. policies and procedures regarding business and personnel practices.
Complies with and models all company policies standards, procedures and guidelines; enforces all in a fair and consistent manner.
Holds employees and self accountable for the methods and processes used to achieve results.
Role models and sets a positive example for the entire team in all aspects of business and personnel practices.
CARL’S JR. SHARED VALUES Models and encourages Carl’s Jr. shared values.
Is completely focused on and driven by the Guest.
Is of high personal integrity and treats all employees with honesty, respect and dignity.
Establishes an environment of trust to ensure honest, open and direct communication; and provides a communication process that works up, down and across the organization.
Is performance oriented and driven; clearly communicates performance expectations, measures performance results, recognizes and rewards good performance and is intolerant of poor performance.
Requirements:
EDUCATION High school diploma or equivalent. Good verbal and written communication skills; is capable of communicating effectively with General Manager, customers and co-workers; bi-lingual skills a plus.
EXPERIENCE Must have successfully completed the entire Crew Person Training Program requirements. Must be a minimum of 18 years of age.
TRANSPORTATION & INSURANCE Must have reliable personal transportation, a valid driver’s license and proof of insurance.
ACCESSIBILITY Must have a telephone or other reliable method of communicating with the restaurant. Maintains an open door policy.
HOURS Must be able and willing to work flexible hours including opening and closing shifts.
Skills & Abilities: Demonstrates and/or possesses the following:
Basic knowledge of computers.
Organizational, planning and time management skills.
Team building skills.
Problem solving skills.
Ability to troubleshoot cash handling problems; good mathematics skills.
Excellence in performing the duties of all work stations and in completing assigned tasks and duties.
Ability to look at the restaurant operations (from a customer’s viewpoint).
Ability to take initiative.
Physical Abilities: Must be able to:
Stand for long periods of time.
Bend and stoop.
Work around heat.
Work around others in close quarters.
Move throughout the restaurant and visually observe restaurant operations and employee work performance.
Lift 50 – 75 pounds.
Work with various cleaning products.
We use eVerify to confirm U.S. Employment eligibility.
Assistant Manager
Sales Leader Job In El Paso, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources
Be part of the leading team who are motivated, energetic, and are excited to coach teams to success. At The Shack we treat employees like family providing a fun and exciting environment. We believe the success of our restaurant reflects the motivative, energetic and outstanding leadership of our managers. In addition, we offer a great monthly bonus program, Vision, Dental, Health benefits and competitive salary. Are you ready to be a part of our Management Team?!
Company Overview:
The Shack Restaurants takes pride in being a locally owned business providing the Best Wings in our city since 2009! The Shack is not only known for the best wings in town but also for our delicious made from scratch menu items like burgers, appetizers, salads, and more. We offer a great atmosphere with sports, live music venues accompanied with great cocktails, and a great selection of beers.
Job Summary:
To direct the operations of the restaurant by planning, organizing, training, and leading restaurant staff to achieve necessary goals and objectives. To maintain and control costs, sales, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. You are to assist the General Manager in meeting overall goals required by the organization.
Responsibilities:
Promote, work, and act in a manner consistent with the mission of THE SHACK RESTAURANTS.
Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service always.
Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking, and serving standards.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
Compile and balance cash receipts at the end of the day or shift.
Perform various financial activities, such as cash handling, deposit preparation, and payroll.
Supervise and participate in kitchen and dining area cleaning activities.
Estimate ingredients and supplies required to prepare a recipe.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures.
Control inventories of food, equipment, smallware, and liquor, and report shortages.
Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner.
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements
Forecast staff, equipment, and supply requirements, based on a master menu.
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Assign duties, responsibilities, and workstations to employees in accordance with work requirements.
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Be knowledgeable of restaurant policies regarding personnel.
Perform personnel actions, such as hiring and terminating staff, providing employee orientation, and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
Continually strive to develop staff in all areas of managerial and professional development.
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related tasks
Attend all scheduled employee meetings and offers suggestions for improvement.
Coordinate with and assist fellow employees to meet guests needs and support the operation of the restaurant.
Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.
Qualifications:
Verbal and written business communication
Accepting responsibility for mistakes and correcting them
Problem-solving using analytical, creative and critical-thinking skills
Time-management and organizational skills
Flexibility to adapt to changes in business operations
Negotiating and resolving conflicts with employees and customers
Leadership skills to motivate, teach and encourage coworkers
2 years experience as a restaurant general manager
Associates or bachelors degree in business management or equivalent (based on experience)
Management TABC and Food Handlers Certifications
Assistant Manager
Sales Leader Job In El Paso, TX
Job Description The Assistant Manager supports the Assistant General Manager & General Manager in the daily responsibilities required to keep the business running smoothly. The Assistant Manager directs employees and ensures that work is being completed in a timely and effective manner.
Duties
The Assistant Manager ensures that Shift Leaders and Team Members are performing their job responsibilities and meeting
expectations in all areas of their job.
In addition, they:
- Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities
- Communicate to their immediate supervisor when additional training guidance and practice is needed
- Effectively and consistently conduct and/or ensure that required Ops Walks and Q&A checks to correct areas of opportunity
are being completed
- Ensure that shift schedules are organized for Team Members and monitor attendance, tardiness and time off
- Assign duties to specific employees based on role and skills
- Understand how each job responsibility impacts guests, employees, and overall restaurant operations
- Ensure Shift Leaders & Team Members work together with their co-workers to prepare items on the Dave’s Hot Chicken
menu while following cooking instructions, safety procedures, and sanitary requirements
- Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping and mopping floors,
washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
- Handle guests’ concerns and complaints professionally and calmly to resolve problems according to restaurant policy
- Maintain a neat and tidy appearance by wearing a uniform and adhering to the uniform policy
- Are performance-oriented and performance driven; understand performance expectations and are aware of performance
results
- Provide direction/supervision/ feedback for Shift Leaders & Team Members to maintain levels of high productivity and
team morale
- Communicate Shift Leader & Team Member work performance to the restaurant management team and appropriately
address performance issues
- Train, schedule and manage employees in daily tasks
- Balance cash drawers and prepare cash deposits as assigned by the restaurant management team
- Assist the Assistant General Manager & General Manager as directed
- Abide and enforce to the rules and direction given by the restaurant management team
Job expectations
The Assistant Manager is expected to be consistent with and supportive of the restaurant’s business plan.
In addition, they:
- Effectively plan, organize, and implement all daily operational routines and activities alongside the Shift Leader
- Ensure all required administrative duties and daily paperwork including required checklists are completed
- Supervise and perform closing and/or opening activities as directed by the restaurant management team
- Establish an environment of trust to ensure honest, open, and direct communication
- Role model and set a positive example for the entire team in all aspects of business and personnel practices
- Follow all company guidelines for food and cash controls; follow all cost control guidelines to maintain and minimize
restaurant costs; properly uses all products, supplies, and equipment facilities
- Ensure that they and all Shift Leaders & Team Members abide by company policies and directives
- Support the goals, decisions, and directives of the restaurant management team and is not insubordinate
- Contribute to the restaurant’s success by accomplishing the expected work during each shift consistently
- Communicate effectively with Shift Leaders, Team Members and management to resolve any
interpersonal issues as needed
Requirements
- Current student or high school diploma/GED preferred
- Must be at least 18 years old and fluent in English
- Certified in all stations following the DHC Training Program
- Flexibility to work nights, weekends, and holidays
- Ability to stand for long periods of time and work in a fast-paced environment
- Positive attitude while conducting any and all duties
- Commitment to guest satisfaction
- Effective communicator with co-workers and the restaurant management team
Transportation & accessibility
- Must have reliable transportation to work, a driver’s license and proof of insurance
- Must have telephone or other reliable method of communicating with supervisor and co-workers
Hours
- Must be able and willing to work flexible hours including opening and closing shifts
- This includes working weekends/nights and holidays whenever necessary
Skills & Abilities
- Ability to delegate tasks
- Excellent time management, organizational and planning skills
- Strong people/guest service skills
- Ability to look at the restaurant operations from a guest’s point of view
- Ability to take initiative and solve problems
- Able to stand for long periods of time
- Able to bend and stoop
- Able to work around heat
- Able to work around others in close quarters
- Able to lift 50-75 lbs. comfortably