Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.
Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.
We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!
As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.
What we'll ask of you:
Department Management:
Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office
Ensure departments meet or exceed sales and profit targets
Maintain high standards of sanitation and safety, ensuring compliance with all regulations
Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department
People Development and Diversity:
Direct, oversee, and evaluate the training completion of all Customer Service department team members
Monitor and evaluate associate performance and ensure associates have development plans to support professional growth
Foster a culture of diversity and inclusion within the team
Engage and retain associates by fostering a positive work environment
Labor Relations:
Manage labor relations to ensure compliance with company policies and labor laws
Address and resolve employee issues and grievances in a timely and effective manner
Customer Service Excellence:
Cultivate a culture of excellence in customer service, providing best-in-class service
Ensure customers experience a well-stocked store with the freshest product offerings
Support team members in their training to consistently deliver exceptional customer service
Operational Efficiency:
Monitor and analyze key performance metrics related to customer service and sales
Identify opportunities for process optimization and implement solutions to enhance operational performance
Manage departmental budgets, expenses, and financial targets to achieve profitability goals
Compliance and Safety:
Ensure all departments comply with company policies and regulatory requirements
Conduct regular safety audits and training sessions
Maintain a clean and safe working environment for all associates
Community Engagement:
Actively engage with the local community to understand their needs
Develop and maintain positive relationships with community organizations, schools, and other stakeholders
Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office
Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience
Highly motivated, results-oriented, and a self-starter with a proven track record of success
Strong ability to influence and communicate effectively across different functions
Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously
Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals
Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders
High level of customer service skills, with a genuine passion for exceeding customer expectations
Creative and strategic thinking abilities to drive innovation and continuous improvement
Effective organizational and time management skills to ensure efficient operations
Ability to work flexible hours, including weekends and holidays
What we bring to the table:
Culture committed to celebrating diverse backgrounds and experiences
Comprehensive benefits
Opportunities for professional development and career growth
Associate discounts
Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.
Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.
$41k-47k yearly est. 2d ago
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Southwest Sales Manager
Massanois
Sales leader job in New York, NY
Massanois is a New York City-based national importer and direct distributor of fine wines and craft spirits. We represent a portfolio of 250+ family-owned, quality-driven wineries and distilleries from around the world. We are direct in New York, New Jersey, Connecticut, Illinois, California, Washington DC, and Virginia, and partner with independent distributors in 41 additional states. Our mission is to discover exceptional producers and connect them with leading restaurants, retailers, national accounts, and distributors across the country.
Our portfolio includes world-class names such as Poderi Aldo Conterno, Tenuta di Bibbiano, Fanti, Le Ragnaie, Graci, Laura Aschero, Maculan, Bruno Paillard, Esprit de Pavie, Maison Champy, L'Oratoire, Gassier, Jean Max Roger, Max-Ferdinand Richter, Michelot, Rijckaert, Pyramid Valley, Joyce, KHK, Gangon-Kenedy, Michelle-Schlumberger, Montanaro, Heimat, Boken Sake and many more.
Job Description
Massanois is seeking a Southwest Sales Manager to oversee and grow portfolio sales in the Southwest Region of the United States.
If you are a positive, inspiring, multitasking, and “can-do” sales professional, this role is for you.
We're looking for a seasoned wine & spirits sales professional with experience in distribution and/or importing, a proven ability to sell. You have a comprehensive understanding of the U.S. three-tier system. You should have strong wine knowledge, excellent communication skills, and a track record of building meaningful sales relationships with distributors, restaurants, retailers, and national accounts. You have sales relationships in your territory that want to work with YOU.
This role requires a strategic thinker who can create and execute plans, measure results, and consistently deliver growth while staying calm and effective under pressure.
Primary Responsibilities
* Manage distributors in your territory to achieve brand and company sales objectives
* Build and maintain strong relationships with distributor owners, managers, and sales teams
* Develop and execute regional and local sales plans, including support and programming budgets
* Successfully launch new brands and deliver distribution goals for all core brands
* Optimize the distribution footprint, including evaluating and selecting new partners where needed
* Build relationships with key on- and off-premise independent and chain accounts (directly or via distributor partners)
* Support and execute national account programming within your territory; develop new national accounts headquartered in your region
* Manage POS and sample distribution effectively
* Travel extensively within your territory for distributor market work (a key component of this role)
* Travel with buyers and distributor partners to visit Massanois winery partners
Skills for Success
*Deep product knowledge and understanding of the wine industry, competitive landscape, and market trends
* Ability to manage and develop distributor sales tools (pricing, inventory, incentives, sales support)
* Skilled in running and analyzing sales/depletion reports to drive targeted focus and measurable results
* Accurate territory forecasting to support brand and purchasing teams
* Strong collaboration with the business development and national sales teams to target and close new distribution and accounts
* Ability to capture detailed distributor/account meeting notes and follow up promptly on all action items
* Commercially minded with strong analytical skills; experienced with Microsoft Office and Google Workspace (Excel/Google Sheets required)
* Highly organized, efficient, and able to juggle multiple priorities in a fast-paced environment
Required Skills & Attributes
* 3+ years experience with a wine importer, wholesaler, or retailer
* 2+ years direct sales experience with a wine importer, wholesaler, or retailer
* Strong knowledge of and passion for fine wine
* Experience with inventory management and planning
* Proficiency in Excel/Google Sheets (required)
* Proficiency in Microsoft Office, Outlook, and PowerPoint (or Google equivalents)
* Salesforce experience a plus
* Excellent written and verbal communication skills-able to share wine stories and business strategies with clarity and impact
* Strong organizational and time management skills; able to meet goals and deadlines consistently
* Fast typing ability for accurate, timely meeting notes
This is a great opportunity for a sales professional with a love of wine to build their career with a well-organized, fast-growing and dynamic company.
Massanois benefits help further the well-being of our employees and their families in meaningful ways. We're proud to provide everyone at Massanois the chance to share in the company's success including the supporting of our employees and their efforts to continue their wine education.
All inquiries will be held in the strictest of confidence. Additional details about the company, portfolio, and compensation will be provided upon your selection for further discussions.
Job category: Sales and Marketing
$70k-134k yearly est. 4d ago
Real Estate Salesperson
Nest Seekers International 3.8
Sales leader job in New York, NY
Nest Seekers International, a leading Real Estate brokerage in the global luxury market is looking to add spirited and dedicated agents to its NYC team.
The Role
A Licensed Real Estate Salesperson at Nest Seekers are highly motivated individuals with the ability to drive new business, understand the global market impact on hyper local markets, develop longstanding relationships with clients, guide clientele through the renting, purchasing and sales process as well as understand financial market trends as it relates to consumer behavior and decision making. This position, although that of an independent contractor, works closely under the supervision of the company's Managing Sales Directors. An eagerness to learn, work alongside colleagues and unparalleled commitment to your own success are essential for any agent, regardless of experience.
Successful candidates will be able to
- Manage multiple projects simultaneously with incredible attention to detail
- Engage with clients by seeking to understand their needs first
- Utilize the Nest Seekers intuitive dashboard to drive new business
- Hold themselves accountable for their own success with support from the Nest Seekers Managing Directors
- Have an unwavering entrepreneurial spirit and desire for success
Requirements and Qualifications
- High school diploma or equivalent; higher education degree preferred
- New York State real estate licensure or certification
- Knowledge of real estate sales process
- Excellent verbal and written communication skills
Bonus Qualifications
- 2+ years of sales/rental experience
$127k-266k yearly est. 2d ago
Wholesale Traveling Salesman
JD Watches Ny
Sales leader job in New York, NY
Company: JD Watches
About JD Watches
JD Watches is a luxury timepiece retailer and wholesaler specializing in authentic, high-end watches from the world's most respected brands. We work with collectors, retailers, and dealers worldwide, delivering trust, transparency, and expertise in every transaction.
Position Overview
We are seeking a motivated Wholesale Traveling Salesman to represent JD Watches in the field. This role is focused on building and maintaining wholesale relationships, driving inventory placement, and expanding our dealer network through in-person meetings, travel, and trade show participation.
Key Responsibilities
Travel regularly to meet with existing and prospective wholesale clients
Present, market, and sell JD Watches inventory to retailers and dealers
Build and maintain long-term wholesale relationships
Negotiate pricing, volume deals, trades, and buybacks
Represent JD Watches at trade shows, industry events, and private appointments
Collaborate with internal sales, inventory, and operations teams
Track accounts, leads, and sales activity
Monitor market trends, pricing, and demand
Uphold JD Watches' brand standards and professional presentation
Qualifications
Prior experience in wholesale sales (luxury watches or jewelry preferred)
Strong negotiation and relationship-building skills
Willingness and ability to travel frequently
Knowledge of luxury watch brands (Rolex, Cartier, Patek Philippe, etc.) a plus
Self-motivated, organized, and results-driven
Professional communication and appearance
Compensation & Benefits
Commission on wholesale sales
Performance-based bonuses
Travel expenses reimbursed per company policy
Growth opportunities within the company
$40k-136k yearly est. 5d ago
Salesperson
24 Seven Talent 4.5
Sales leader job in Monroe, NY
We are seeking an experienced and passionate Senior Sales Associate to join our boutique team at the Woodbury Commons Premium Outlets. This role is ideal for a luxury retail professional who is client-obsessed, detail-oriented, and inspired by exceptional craftsmanship and storytelling.
You will serve as a refined brand ambassador and trusted advisor, delivering a high-touch client experience that reflects the elevated environment of a luxury house. The ideal candidate brings a deep understanding of client development, thrives in fast-paced retail settings, and leads by example in selling, relationship-building, and operational excellence.
Core Responsibilities
1. Client Experience & Sales Generation
Deliver personalized, hospitality-driven service with strong product knowledge
Develop and maintain long-lasting client relationships through CRM outreach and follow-ups
Serve as a leading client advisor on the sales floor
Consistently achieve and exceed sales goals, conversion results, and productivity metrics
2. Brand Representation & Product Expertise
Maintain strong awareness of signature products, seasonal collections, and brand storytelling
Participate in product knowledge sessions and trainings, act as a resource for teammates
Represent the brand with a polished, confident, and joyful demeanor
3. Operations & Visual Merchandising
Partner with the Boutique Manager to support daily store operations
Assist with floor moves, stock replenishment, inventory transfers, and markdown execution
Uphold visual standards and ensure a clean, organized environment
Maintain POS accuracy and proper client data capture
4. Team Leadership & Culture
Support onboarding and coaching of newer team members
Champion a culture of inclusivity, performance, and client-first service
Engage in in-store events, appointments, and seasonal activations
Share client insights and feedback to help drive business results
Qualifications & Skills
3+ years luxury or premium retail experience (menswear or accessories preferred)
Demonstrated success building and retaining a client book
Refined communication skills and professional presentation
Knowledge of tailoring, fit, and wardrobe styling is a plus
Familiarity with outlet environments and clientele needs
Strong interpersonal and selling skills with a performance-driven mindset
Proficiency in POS systems and CRM tools
Flexible availability including weekends, holidays, and peak sales events
Strong teamwork, cross-functional communication, and follow-through
Working knowledge of GDPR, CCPA, and data privacy best practices
$35k-49k yearly est. 2d ago
Sales Lead: Direct Mail & Digital Personalization
Experiture
Sales leader job in New York, NY
A marketing technology firm based in New York seeks a Sales Lead to drive growth for direct mail and personalized marketing solutions. The role involves identifying new business opportunities, developing sales strategies, and managing client relationships. Candidates should have over 4 years of B2B sales experience, particularly in direct mail and marketing technology, alongside strong communication skills.
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$40k-125k yearly est. 3d ago
Renovation Sales Lead - Close Large-Scale Projects
Bhired
Sales leader job in New York, NY
A kitchen renovation company is looking for a talented lead salesperson to drive sales and manage client relationships in New York. The ideal candidate will have proven experience in the construction or renovation industry, strong communication skills, and the ability to work independently. This position offers a base salary plus commission, with total earnings estimated between $200k and $250k per year.
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$40k-125k yearly est. 3d ago
Sales Supervisor, Southampton
Veronica Beard 3.9
Sales leader job in Southampton, NY
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Southampton location.
Responsibilities:
SALESLEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
The base hourly range for this role is between $22.00 and $24.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
$22-24 hourly 1d ago
Luxury Sales Associate (Online Sales)
Wrist Aficionado
Sales leader job in New York, NY
Compensation: $65K Base + Commission
Experience Level: Mid-Level (2-5 years in luxury watch sales)
About Us
We are a leading secondary market dealer of high-end luxury watches, specializing in Patek Philippe, Audemars Piguet, Richard Mille, and Rolex. Our goal is to be the #1 most trusted and competitive luxury watch marketplace, catering to high-net-worth collectors and serious buyers. To elevate our customer experience, we're hiring a Luxury Sales Associate (Collector & Client Relations) who will serve as the first point of contact for serious buyers, manage relationships with collectors, and assist in high-value transactions. This role blends consultative online sales, luxury client experience, and high-ticket deal-making. Luxury watch sales experience with Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex is required for this position.
What You'll Do
Support High-Intent Buyers & Luxury Collectors
Be the first point of contact for serious buyers inquiring about high-value watches. Respond to prospective clients' sales inquiries which are received online.
Qualify inbound leads from website inquiries, phone calls, and VIP referrals.
Educate buyers on watch rarity, pricing trends, and investment potential to assist in their purchasing decisions.
Provide a white-glove experience through personalized communication via phone, WhatsApp, email, and in-person meetings.
Assist in Managing Exclusive Client Relationships
Build long-term relationships with watch collectors, high-net-worth clients, and repeat buyers.
Maintain detailed client profiles, tracking past purchases, wishlist items, and potential future acquisitions.
Coordinate with the sourcing team to find specific models for VIP clients.
Coordinate & Close High-Ticket Transactions
Assist senior sales team members in closing high-value deals for Patek Philippe, Audemars Piguet, Richard Mille, and Rolex models.
Manage inquiries for off-market watches, custom orders, and private sourcing requests.
Provide guidance on payment processes, shipping logistics, and watch authentication to ensure smooth transactions.
Enhance the In-Store & VIP Buying Experience
Attend watch networking events, industry trade shows, and private gatherings to expand your collector network.
Help coordinate private viewings and in-store appointments for elite clients.
Offer an educational, consultative approach to help clients make confident purchasing decisions.
What You Bring to the Table
2-5 years in luxury watch sales (Richard Mille, Patek Philippe, Audemars Piguet, and/or Rolex)
Experience working with high-net-worth individuals (HNWIs) and collectors.
Knowledge of luxury watches
Strong consultative sales skills-you know how to educate, build trust, and close deals.
Excellent communication & relationship-building skills, especially over phone, email, WhatsApp, and in-person meetings.
Why Join Us?
Work with ultra-high-value watches & VIP clientele.
Competitive base salary + performance-based commission/bonuses.
Grow your career in the high-end watch industry with access to collectors & investors.
Opportunity for advancement into senior sales & VIP client management.
$65k yearly 2d ago
Keyholder/Sales Associate - New York City
Rails 3.8
Sales leader job in New York, NY
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
This individual is fashion obsessed and client and brand centric with all efforts. With the goal of supporting client needs through styling efforts, this individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients, partners and within their city. This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals.
The Keyholder/Sales Associate reports to the Store Manager
Responsibilities:
Performance:
Support floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Be a support to execute business plans to accelerate the business forward and remedy opportunities
Culture: Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Follow through on customer journey as required to ensure a content client
Support the needs of the client through styling advice and suggestion with every engagement
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
In partnership with Store Management Team, bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Team Leadership:
In alignment with Store Management continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Support a positive work environment with teams and throughout store network including cross functional partners
Support performance management initiatives with store teams
Attend and participate at store meetings as required by the business
Ability to manage and resolve conflict in the workplace
Visuals:
Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards
Operations:
Support inventory functions as set out by Store Management including receipts, reconciliations and transfers
Protect all company assets including cash handling, inventory, expenses etc.
Support Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Provide support to ensure that all processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 1+ years of experience in a keyholder position preferred
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
$32k-39k yearly est. 5d ago
Senior Sales Associate
Versace 4.7
Sales leader job in New York, NY
WHY WORK FOR VERSACE
Our stores fully embody the spirit of Versace: Italian heritage, fearlessly Luxury forward, iconic design and a family first culture where we believe in the empowerment, motivation and growth of all employees.
Founded in 1978, Versace is one of the leading global fashion design houses. Versace designs, manufactures and distributes fashion and lifestyle products including haute couture, women and men RTW, accessories and fragrances.
WHO YOU ARE
Our contributors at Versace are stylish, fashionable and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur- by acting as a strong brand representative in the community you will grow your business through client relationship management and events. We encourage an innovative workplace to strategically drive the business by being solution oriented.
WHAT YOU WILL DO
The Senior Sales Associate will join our team reporting to the General Manager. You will be a Brand Ambassador by providing an exceptional client experience, embracing and promoting our Retail Excellence Program with our clients and staff alike.
Duties and Responsibilities
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: sales, UPT, ATV
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Support the business through maintenance of daily operations such as, but not limited to, opening & closing the registers, visual maintenance, inventory tasks
• Set the example of operation excellence by following policies & procedures, while elevating the standards through usage of the proper tools & equipment
• Support the business by maintaining seamless inventory operations throughout the day
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Support the sales team through various coaching & training techniques
YOU'LL NEED TO HAVE
• Previous experience of at least 3 years in the Retail environment
• Organizational skills, accuracy and reliability
• Computer skills to include operation of retail point of sale system, Word, Excel and email
WE'D LOVE TO SEE
• Full understanding of specialty retail and a proven track record in clientelling
• Ability to thrive in a high paced retail environment.
• Ability to multi-task with ease while maintaining a balance of daily responsibilities
• A powerful personality that is entrepreneurial and sales focused
OUR DIVERSITY VALUE
At Versace, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Versace is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.
$35k-59k yearly est. 5d ago
Williamsburg Sales Associate
Fleur Du Mal 3.6
Sales leader job in New York, NY
Past experience in the fashion industry is required.
Past experience in the luxury or lingerie industry is strongly preferred.
Fleur du Mal is a luxury lingerie and ready-to-wear brand founded in 2012 that celebrates women who exude power, while embracing their femininity and sensuality. The brand is distributed online at fleurdumal.com, in Fleur du Mal boutiques, and with top retailers.
Job Description
As a Full-Time Sales Associate at our Williamsburg Boutique you are responsible for supporting the team in creating an atmosphere that promotes positivity, confidence, empowerment, and inclusivity. You are passionate about delivering an exceptional, unforgettable and one-of-a-kind customer experience. You will be integral in building a forward-thinking and innovative retail experience for both the store team and our Fleur customer. You are a reliable and hardworking individual who strives for excellence in all aspects of Fleur.
Key Responsibilities
Achieve KPI targets, budgets, and objectives by creatively connecting with our clients whether they are in-store or virtual.
Builds and maintains a loyal client base, retaining client loyalty by providing clients with exceptional personalized service.
Serve as a resource for general product knowledge and operational compliance, ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment.
Manage productivity in down time and maintain cleanliness/organizational standards.
Upkeep a welcoming store culture that is reflective of our values and brand ethos resulting in a team of engaged individuals and unforgettable customer experiences.
Establish and nurture strong relationships with all clients, routinely updating and maintaining strong genuine relationships.
Assist with store opening and closing procedures such as cycle counts, cleaning/organizational duties, maintain visual standards including merchandise presentation and general maintenance as requested.
Essential Qualifications and Skills
2+ years of experience in a retail environment. Experience in the lingerie or luxury industry is strongly preferred.
Strong sense of self-awareness, self-direction, reliability, motivation, time management, and problem solving skills with an acute attention to detail.
Strong interpersonal skills with proven ability to communicate and share information with customers, peers, and store management.
Excellent verbal, written, and interpersonal communication skills.
Resourceful self-starter; ability to work independently and as part of a team, and adapt quickly to changing priorities.
Proficiency in POS and outreach systems.
Energetic and confident personality mixed with a strong work ethic.
Additional Details
Full-Time
Start Date: ASAP
Hourly Rate: $24 BOE + Allowance + Commission
Interested in joining Fleur du Mal's Retail Team?
Send a note to ********************* with your resume, 'Full-Time Williamsburg Sales Associate' as the subject, and why you're drawn to this opportunity. xx
$24 hourly 5d ago
Stylist / sales associate
Generation Love
Sales leader job in New York, NY
Generation Love is seeking a dynamic and results-oriented Stylist to elevate our client services and drive significant business growth at our Madison Avenue boutique. This pivotal role will be responsible for cultivating and expanding our client base, maximizing sales through personalized styling and proactive outreach, and fostering long-term brand loyalty. The ideal candidate will be a seasoned stylist with a proven track record in contemporary/luxury retail, exceptional clienteling skills, a strong understanding of the business, and a passion for exceeding sales targets and building meaningful client relationships.
Responsibilities:
* Elevate Client Experience: Provide unparalleled, personalized styling services to both new and existing clients, creating curated looks that align with their individual needs and preferences.
* Drive Sales & Achieve KPIs: Proactively work to meet and exceed sales goals and key performance indicators (KPIs), including average transaction value, client retention rate, and new client acquisition.
* Develop Top Clients: Cultivate and strengthen relationships with our top-tier clients, proactively identifying opportunities to increase their spending through personalized outreach, styling consultations, and exclusive previews.
* Strategic Client Development: Identify and develop potential clients within specific tiers, implementing tailored strategies to nurture them into loyal, high-value customers.
* Improve Client Retention: Build and maintain strong, lasting relationships with clients through consistent communication, personalized attention, and exceptional service, ensuring their continued engagement with the brand.
* Reactivate Inactive Clients: Develop and execute strategies to re-engage lapsed and inactive clients through targeted outreach and compelling offerings.
* Drive Business Through Appointments: Actively schedule and conduct productive client appointments, maximizing sales opportunities and providing a dedicated styling experience.
* Exceptional Clienteling: Connect with clients on a personal level, understand their style journeys, and build trust through authentic communication and storytelling about the brand and its offerings.
* Promote Brand Loyalty: Serve as a passionate brand ambassador, fostering a strong sense of loyalty and connection between clients and Generation Love.
* Maintain Client Records: Accurately and diligently maintain client profiles, purchase history, and preferences to provide highly personalized service.
* Stay Current with Trends: Maintain a strong understanding of current fashion trends, designer collections, and the contemporary luxury market.
* Collaborate with Team: Work collaboratively with the store team to ensure a seamless and exceptional client experience.
Qualifications:
* Minimum of 2+ years of experience in retail sales and personal styling, preferable on Madison Avenue.
* Proven track record of exceeding sales targets and building a strong client book.
* Exceptional clienteling and relationship-building skills.
* Strong understanding of contemporary fashion and luxury brands.
* Experience managing and leveraging a consignment business is highly desirable.
* Excellent communication, interpersonal, and presentation skills.
* Highly organized and detail-oriented with strong follow-up skills.
* Ability to work independently and as part of a team.
* A proactive, self-motivated, and results-oriented approach.
$33k-49k yearly est. 1d ago
Retail Sales Associate
Phoebe Jon
Sales leader job in New York, NY
Phoebe Jon is a fast-growing apparel brand that operates through its 2 owned brick and mortar stores, online. The company started in 2022 and has scaled quickly. We focus on seasonless fabrics in timeless silhouettes, tailored essentials for women that pave their own path.
Job Summary
The Stylist is a brand ambassador who drives sales through elevated service, relationship building, and impeccable style. This role delivers an exceptional in-store experience by combining hospitality, fashion expertise, and operational excellence while upholding Phoebe Jon's aesthetic, values, and culture.
Key Responsibilities
Sales & Guest Experience
Consistently exceed sales goals by delivering a high-touch, personalized shopping experience.
Host guests with confidence, warmth, and proper etiquette, ensuring every client feels welcomed and valued.
Build long-term guest relationships through thoughtful conversation, engaging questions, and elevated service.
Suggest and support outreach initiatives and in-store events that deepen community connection.
Leverage product knowledge to educate, style, and inspire guests across all merchandise categories.
Styling & Curation
Embody and communicate the Phoebe Jon aesthetic with confidence and authenticity.
Lead by example through impeccable personal style and professional presentation.
Identify, speak to, and apply relevant fashion trends to elevate guest experiences.
Maintain visual standards and ensure the sales floor and stockroom remain immaculate at all times.
Team & Culture
Foster a positive, self-motivated, and collaborative team environment.
Give and receive feedback with honesty, professionalism, and respect.
Celebrate the successes of fellow stylists and contribute to a high-performing culture.
Share guest feedback, insights, and ideas with leadership to support continuous improvement.
Operations & Business Acumen
Confidently manage POS transactions, including register operations and checkout.
Support inventory management, restocking, fitting room operations, and store maintenance.
Demonstrate strong multitasking skills across client service and operational responsibilities.
Understand the product landscape and merchandise flow across categories.
The Successful Candidate Will Possess
Professional selling skills with exceptional interpersonal presence.
Prior luxury or elevated retail experience preferred.
Strong written and verbal communication skills with guests, leadership, and peers.
Proactive ability to multitask, prioritize, and adapt in a fast-paced environment.
A collaborative mindset with the ability to contribute meaningfully to team success.
Preferred Qualifications
Previous retail experience preferred but not required.
Demonstrated ability to communicate effectively with customers and leadership teams.
Proven ability to collaborate, contribute ideas, and support management initiatives.
Essentials Qualifications
Must be at least 18 years of age.
Must be available to work evenings, weekends, holidays, and peak business times.
Must be able to bend, reach, stretch, lift, carry, and move up to 30-40 pounds safely.
Must be comfortable standing for extended periods and climbing ladders.
Must be able to move throughout all store areas and remain accessible to guests.
Must demonstrate professionalism, respect, and the ability to build productive working relationships
$33k-49k yearly est. 2d ago
PT Retail Sales Associate
French Corner Soho
Sales leader job in New York, NY
French Corner is an apparel fashion company located in New York, NY. We offer a wide selection of luxury brand clothing and accessories for women with a loyal customer base. Our team is dedicated to providing exceptional customer service and ensuring a unique shopping experience for all our customers.
Role Description
This is a part-time on-site role for a Weekend Sales Associate (Saturday required plus 1-2 additional days per week). Associate would be on schedule for full day shifts (10AM-7PM). The PT Sales Associate will be responsible for styling and assisting customers with their purchases, operating the cash register, restocking merchandise, maintaining the store's appearance and cleanliness, and providing exceptional customer service.
Qualifications
Fashion and styling knowledge
Excellent customer service skills
Strong verbal communication skills
Ability to work well in a team environment
Basic math skills and comfort with operating a cash register
Prior experience in retail sales is a plus
Availability to work Saturday, Sunday and 1 weekday from 10AM - 7PM
This position is great for somebody looking to increase their fashion styling, sales, and customer service abilities. We are looking for a long term candidate to join our team. We look forward to hearing from you.
$33k-49k yearly est. 2d ago
Brand-Driven Store Leader & Sales Coach
Tapestry, Inc. 4.7
Sales leader job in New York, NY
A leading global fashion house is seeking a Lead Supervisor to manage sales and operational tasks within the store. The ideal candidate will have experience in retail, particularly in luxury environments, and a strong focus on customer satisfaction. This position requires strong leadership skills, effective communication, and the ability to adapt to changing business needs. The role offers competitive pay and numerous employee benefits.
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$33k-46k yearly est. 17h ago
Assistant Store Manager
FMG 2.5
Sales leader job in New York, NY
About the Company - URBAN REVIVO is a leading global fashion retailer known for its trendy and chic collections. Our mission is to offer high-quality, fashionable, and affordable clothing to our customers worldwide. As we continue to expand our presence, we are excited to announce the opening of our new store in London.
About the Role - We are seeking a dynamic and experienced Store Manager to lead our new store in London. The Retail Store Manager is responsible for driving sales performance and operational excellence in our store. This role requires a strategic leader with strong business acumen and a passion for delivering an exceptional customer experience. The Retail Store Manager will lead a team, ensuring that sales targets are consistently met and exceeded, while maintaining brand standards and optimizing store operations. This is an excellent opportunity for a passionate and results-driven individual to join our team and contribute to the success of URBAN REVIVO in a key market.
Responsibilities
Sales Performance & Business Management:
Measure and monitor sales performance, taking proactive steps to enhance business outcomes.
Take ownership of the store's operational execution to achieve revenue targets while effectively managing the budget and expenses.
Utilize a high level of business acumen to identify business drivers and opportunities, and implement solutions that drive growth.
Consistently meet and exceed store sales goals, ensuring long-term business success.
Customer Experience & Brand Representation:
Drive the execution of an elevated client experience, acting as a brand ambassador and embodying brand values.
Engage customers with the brand, educating them on sustainability and sharing the stories of Urban Revivo.
Lead the sales floor, ensuring an exceptional customer experience through a customer-first mindset, fostering loyal client relationships.
Team Leadership & Development:
Assist customers and oversee client interactions, providing real-time coaching to the team for continuous improvement.
Ensure optimal balance of sales and service by managing scheduling effectively, aligning the right people at the right time to achieve payroll goals.
Manage the day-to-day performance of the retail team, enabling career development and ensuring an exceptional employee experience.
Take accountability for hiring, training, and developing the store team across all areas of the business.
Provide ongoing performance feedback, ensuring growth and achieving desired results.
Oversee performance reviews, development plans, and any necessary disciplinary actions or corrective measures.
Operational Excellence & Inventory Management:
Uphold consistent inventory accuracy and control within the store, leading and training the team to ensure consistent deliverables.
Contribute to Loss Prevention efforts across all areas of the business, setting clear expectations and leading training for the store team.
Ensure facility maintenance, organization, and presentation are always aligned with brand standards.
Lead merchandising presentation and concept standards, utilizing retail and product reporting to strategize for an optimal customer experience and enhanced business productivity.
Communication & Collaboration:
Provide real-time and weekly feedback on product and sales performance to corporate partners, influencing product allocations and overall business success.
Ensure the selling floor consistently reflects brand and concept standards, training and developing talent in visual and digital merchandising.
Understand and assess the current store culture, identifying areas for improvement and working with the Regional Director to implement initiatives, activations, and recognition programs that drive positive change.
Qualifications
Minimum of 3-5 years of retail management experience, preferably in the fashion or apparel industry, with a focus on high-volume, fast-paced environments.
Bachelor's degree or higher, with a preference for Business, Retail Management, or a related field.
Proven ability to lead, motivate, and develop a team, coupled with strong interpersonal and communication skills.
Passionate about delivering exceptional customer service and enhancing the overall customer experience.
Strong sales acumen with a successful track record of achieving and exceeding sales targets.
Excellent organizational and time-management skills, with the ability to multitask and prioritize effectively.
Proficient in retail management software, POS systems, and Microsoft Office Suite.
Strong overall planning ability, with expertise in data analysis, induction, and application.
Keen fashion sense, with the ability to formulate workflows and standards, conduct product analysis and adjustments, and execute effective visual merchandising.
Ability to adapt to changing business needs and thrive in a dynamic, fast-paced environment.
$46k-59k yearly est. 1d ago
Assistant Store Manager, Madison Avenue
Vilebrequin
Sales leader job in New York, NY
Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.
YOUR IMPACT
Business Leader
Demonstrate role responsibility through strong business acumen by leveraging KPI's to develop and support business driving strategies.
Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
Strive to achieve store sales goals.
Maintain adequate sales floor supervision.
Monitor adherence to all corporate customer service policies.
Elevate the Shopping Experience
Consistently achieve personal and store sales goals;serves clients according to the standard of
Vilebrequin's selling ceremony.
Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
Study and communicate collection details while assisting clients.
Ensure the customer wish list is always current with customers being notified when product arrives.
Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
Adhere to all corporate customer service policies.
Demonstrate effective communication with customers, coworkers, and managers.
People Leader
Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
Lead by example and positively influence others.
Support the Store Manager's efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
Enforce all store policies and procedures.
Monitor compliance with company dress code.
Monitor schedule adherence and punctuality.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.
Operational Excellence Leader
Perform opening and closing procedures.
Maintain company's merchandising standards.
Maintain standards of cleanliness and organization.
Enforce company's loss prevention procedures.
Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
Execute correct POS processes including proper cash handling and opening/closing the registers.
Adhere to all operational policies and procedures.
Adhere to procedures for receiving stock and shipments
Assist in the inventory and maintenance of inventory records.
Monitor supply levels and submit store supply requests
Safeguard company property, including key holding.
Maintain standards of cleanliness and organization.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in sales
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality (go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Ability to work autonomously
Strong problem-solving skills
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
$24-26 hourly 1d ago
Sales Supervisor, Madison Ave
Veronica Beard 3.9
Sales leader job in New York, NY
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager. This opportunity is based in our Madison Ave location.
Responsibilities:
SALESLEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills (Spanish speaking is a plus)
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
The base hourly range for this role is between $19.00 and $21.00. The relevant base salary will vary depending on wide range of factors that are considered in making compensation decisions, including but not limited to, skill sets, experience, training, degrees, and certifications. The base salary is just one component of our total compensation offerings, which consist of a comprehensive benefits package as well as a short-term incentive program, clothing allowance, and merchandise discounts.
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$19-21 hourly 1d ago
Sales Team Lead & Brand Ambassador
Tapestry, Inc. 4.7
Sales leader job in New York, NY
A leading fashion retailer seeks a dedicated Sales Associate for their store in New York City. The ideal candidate will have experience in retail, particularly within luxury environments, and will be responsible for driving sales and providing outstanding customer service. Responsibilities include team coaching, operational management, and acting as a brand ambassador. Competitive hourly pay offered along with health benefits and additional perks for eligible employees.
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