Sales manager jobs in Alaska

Under the direction of the VP Mortgage Sales & Product, this manager role is responsible for producing, supervising, recruiting, monitoring and motivating staff. Oversee pipeline and overall office flow of team. Plays a positive role in the development and growth of sales staff to achieve and exceed goals. Maintains a professional image and adheres to standards consistent with company policies and procedures. Responsibilities: Supervise a production team of originators so that they achieve goals for loans closed exceeding budget requirements. Monitors performance, provides ongoing performance feedback and coaches MLCs as needed, assists with performance & development conversations, performance evaluations and recruitment for the team. Maintain personal pipeline and loan production levels at acceptable levels Oversee all new loan files from set up and processing Communicate on a regular basis with Processing and Mortgage Consultants for any outstanding conditions Asist all Mortgage Consultants on loans that need to be restructured Back-up Mortgage Consultants when out of the office Assists addressing complex issues Collaborate with management to make recommendations regarding process improvements Communicate with VP Mortgage Sales & Product operations status on team's production and sales activities Assist with identifying training needs to ensure MLO development. Promotes an effective sales environment through sales training, individual and team coaching. Maintains thorough up-to-date understanding of mortgage industry regulations, trends and current issues Any other duties and responsibilities that may be assigned by the VP Mortgage Sales & Product Qualifications: 3 years' related experience as a mortgage loan officer or origination experience. Includes at least 2 years supervising or managing a sales team. Experience working in a financial institution Thorough knowledge of entire mortgage process from origination to end servicing Solid understanding of applicable rules, laws and regulations pertaining to financial institutions, specifically credit unions, including mortgage lending Strong knowledge and understanding of Nuvision products and services Solid grammar and spelling Business writing style Solid knowledge of financial institutions and mortgage products and procedures Income Analysis Possess strong written and verbal communication as well as interpersonal skills Excellent sales and counseling skills required Demonstrated ability to act professional when communicating with other staff, credit union members, and vendors by telephone or by written communication Effectively builds relationships with team members, members and external partners to support business development efforts Demonstrated ability to follow written and verbal instructions and work under limited supervision Effective management and interpersonal skills with all levels of staff Effective team building and demonstrated ability to develop, coach and mentor team Proficient with PC and Microsoft Applications including (Outlook, Word and Excel) NMLS registered Education: 2- year degree or equivalent work experience Website: nuvisionfederal.com/careers Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement Covid-19 Precaution(s): Remote Interview Process (some positions vary) Social Distancing and Mask Guidelines in place

Carpenter Media Group is seeking a dynamic and results-driven General Manager/General Sales Manager to join our team in Alaska. Based in Homer or Kenai Alaska, you are an experienced media professional with strong digital credentials who wants to combine business success with the ability to enrich the lives of others. Responsibilities: * Responsible for overall revenue and audience growth, including digital and print media * Encourage team building and create an innovative and entrepreneurial environment * Represent the Homer News, Peninsula Clarion and Juneau Empire at community and client functions, and support teams at those publications * Establish and maintain relationships with industry influencers and key strategic partners * Use knowledge of the market and competitors to identify and develop the company's unique selling propositions and differentiators * Develop and drive new revenue opportunities using Carpenter Media Group's best practices as your guide * Manage all aspects of the local operation including team development and expense management. Qualifications: * At least five years of experience in digital growth-focused environment * Proven leadership abilities * Demonstrated understanding of business management * The ability to manage multiple customer segments * Excellent communication skills with the ability to foster collaboration and innovation What We Offer This dynamic role offers the opportunity to make a difference in local communities while living in an area that's known for its blend of outdoor adventure, beautiful scenery and a relaxed lifestyle. The successful candidate will report to the Carpenter Media Group Senior Vice President/Group Publisher. About Carpenter Media Group Carpenter Media Group is one of the largest independent media companies in North America with publications throughout the US and Western Canada. Our mission is to deliver trusted, local journalism that strengthens communities and keeps people informed. At Carpenter Media Group, we embrace a philosophy inspired by industry icons like James B. Boone, Jr., Carmage Walls, and others, focusing on creating high-quality products that contribute to and uplift the communities they serve. Our commitment to quality encompasses not just our content but also our people and facilities. We understand that exceptional products and sustainable profits result from a dedicated team working in a collaborative environment. We offer competitive salary and benefit packages, as well as the opportunity to advance within the company. Please send your cover letter and resume to: Mary Kemmis Group Publisher ************************* Applications will be accepted until position is filled. Only those selected for an interview will be contacted. Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off Ability to Relocate: * Homer, AK 99603: Relocate before starting work (Required) Work Location: In person Sound Publishing is an Equal Opportunity Employer and strongly supports diversity in the workplace. Visit our website to learn more about us! ************************

Territory Sales Managers are responsible for sales, distribution, and merchandising of products in commissary stores in their assigned territory with a primary goal of increasing sales. Essential Job Functions Sell in new item distribution on every call. Obtain orders for new items and commitments for adequate shelf space in proper location. Sell in all upcoming promotions. Obtain orders for products and commitments for adequate floor/display space to maximize volume on all upcoming promotions. Review sales plans with buyers and prospective buyers. Communicate clearly with clients, distributors, retailers and buyers regarding the product, i.e. prices, quantity, and warranty. Insure that all products are placed in stores and properly shelved and displayed in all assigned accounts. Insure that proper pricing signs are in place on all products represented. Operate computer systems to record and invoice credits on markdowns and credits. Manage distribution of products through web based reports. Work with store personnel to insure that all displays and shelves are stocked to the standards set by account managers and store managers. Skills and Competency Requirements-Grocery Sales Must possess effective selling skills and techniques Can communicate clearly with buyers, clients, and customers. Knowledge of grocery merchandising methodology Knowledge of grocery marketing methodology Must have good command of the English language, both orally and written. Must have good analytical skills. Physical requirements in order to facilitate sales Must be able to work while standing for extended periods of time. Must be able to work in cold storage areas for extended periods of time. Must be able to repeatedly lift a minimum of 25lbs. Overnight travel may be required. Qualifications/Licenses/Certificates Must possess valid driver's license 2 years of outside sales experience High School education /GED required Associate's/Bachelor's Degree preferred Experience with Microsoft Outlook, Word, Excel, and web-based applications. Other Requirements S&K Sales Co. requires all employees to be fully vaccinated. S&K Sales Co. will make reasonable accommodations for employees with a valid medical or religious reason not to be vaccinated. In accordance with the Company's Equal Employment Opportunity and Harassment policies, the Company will engage in an interactive process with an employee to determine if a reasonable accommodation will be provided for an employee's sincerely held religious belief or medical condition. Other Requirements S&K Sales Co. requires all employees to be fully vaccinated. S&K Sales Co. will make reasonable accommodations for employees with a valid medical or religious reason not to be vaccinated. In accordance with the Company's Equal Employment Opportunity and Harassment policies, the Company will engage in an interactive process with an employee to determine if a reasonable accommodation will be provided for an employee's sincerely held religious belief or medical condition. S&K Sales Co. is proud to be an Equal Opportunity Employer NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Description DEX Job Title Sales Manager Job grade Job Family Sales Job Sub - Family Sales Job ID Effective Date 03/04/2022 JOB SUMMARY Sales Manager must be extremely reliable and trustworthy. They should be comfortable working independently and have excellent communication skills. In this role, Sales Managers sell products by implementing sales plans, supervising sales staff and by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide service and customer support during field visits or dispatches. Determines annual unit and gross-profit plans by implementing marketing strategies, analyzing trends and results. Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories, projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. Completes national sales operational requirements by scheduling and assigning employees, following up on work results. Maintains national sales staff by recruiting, selecting, orienting, and training employees. Maintains national sales staff job results by counseling and disciplining employees, planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed. MANAGEMENT AND SUPERVISORY RESPONSIBILITY Typically reports to Management Direct Supervisor job title(s) Typically include: TITLE Job is directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised: JOB QUALIFICATIONS KNOWLEDGE REQUIREMENTS Ability to establish and maintain effective working relationships with employees, businesses and community. Ability to communicate clearly and concisely both in oral and written form. Ability to perform duties with awareness and in accordance with the organization's policies and applicable laws. Position requires extremely perceptive person, who can relate to individuals at all levels. Sales Managers must be able to sustain customer and vendor. Must possess superb customer service skills and an ability to diagnose and solve problems from non-technical descriptions provided by their customers and vendors. Completes additional tasks and assignments as requested by the Regional Sales Manager. EDUCATION AND EXPERIENCE REQUIREMENTS WORKING CONDITIONS Regular business hours. Some additional hours may be required. Travel requirements: Domestic: Up to 20% Climate controlled office environment during normal business hours. PHYSICAL REQUIREMENTS Sitting Up to 7 hour(s) a day Lifting Up to .5 hour(s) a day, up to 50lbs max. ^ Walking Up to 2 hour(s) a day Pushing/ Pulling Up to .5 hour(s) a day, up to 50lbs max. ^ Standing Up to 4 hour(s) a day Climbing Up to .5 hour(s) a day Bending/ Squatting/Stooping Up to 1 hour(s) a day Stairs Up to .5 hour(s) a day Reaching Up to 2 hour(s) a day Ladder Will not apply generally Balancing Will not apply generally Step stool Will not apply generally Twisting Up to 1 hour(s) a day Excessive heat exposure Will not apply generally Crawling Will not apply generally Excessive cold exposure Will not apply generally Hands in water Will not apply generally Dust exposure Will not apply generally Kneeling Up to 1 hour(s) a day Lound noise exposure Will not apply generally Data Entry/Typing Up to 4 hour(s) a day Humidity exposure Will not apply generally Unusual hearting or vison demands: None Specified ^Other physical demands or notes: Employees should not attempt to lift pull or push a load excess of 50lbs without assistance. Care should always be taken when lifting, punching, or pulling in an awkward position. DISCLAIMER The preceding has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed o contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions. This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer. Page 1 of 2

LFS, Inc. was established in 1967 and is a wholly owned subsidiary of Trident Seafoods. Our corporate headquarters is in Bellingham, WA and we have three year-round locations in Washington State: Bellingham, Seattle, and Poulsbo. LFS also has five year-round locations in Alaska: Anchorage, Cordova, Dutch Harbor, Homer (Kachemak Gear Shed), and Sitka; and two seasonal locations in Dillingham and Naknek. While our core business is supplying the commercial fishing industry, we have evolved to include industrial and sports netting sales, hydraulic sales and services, wholesale/industrial sales, recreational marine and outdoor sales, and internet sales. Summary: LFS is seeking a self-driven team player with the ability to build strong, long-term customer relationships in the Alaska commercial fishing community. Essential functions (responsibilities, tasks, supervisory needs) Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. * Contacts regular and prospective commercial customers to solicit orders. * Talks with commercial customers on sales floor or by phone. * Has product and industry knowledge. * Handle emails, faxes and incoming calls from commercial customers. * Estimates date of delivery to customer, based on knowledge of own firm's production and delivery schedules. * Enters new customer data and other sales data for current customers into computer database. * Manage and grow customer relationships. * Investigates and resolves customer problems with deliveries. * Suggests new products and inventory levels to purchasing. This is a full time, 40 hour per week, year round benefited position. Housing and transportation are not provided. Minimum Requirements Required Qualifications (education, years of experience, KSAs) * Commercial fishing experience in Alaska. * Sales experience Preferred education and experience * Associate degree (AA) from two-year college or university; or one to two years related experience; or equivalent combination of education and experience. Work environment: * Office setting in retail facility that also houses warehouse, net loft, and steel yard. Physical demands: While performing the duties of this job, the employee is regularly required to sit or stand; use a keyboard and talk or listen. The employee is occasionally required to walk. The employee must occasionally lift and/or move up to 30 pounds. Work authorizations: This position is not eligible for immigration sponsorship LFS offers a comprehensive and quality benefits package. Full time employees are eligible for medical, dental and vision insurance plans, optional HRA/HSA, telemedicine, employee assistance and wellness programs, long-term disability, basic life and AD&D, and 401(k) with a company match, paid time off, 10 paid holidays each year. Apply Now

Job Description Thermal Supply Inc., is seeking a professional, skilled individual for our Territory Sales Manager position for our branch operations group located in our Anchorage, AK location. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of Thermal Supply or Daikin products and services. Position Responsibilities may include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. Maintain an accurate call history within the CRM system. Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory. Expand knowledge base of the company's products and features. Understand and follow work instructions, operating procedures and company policies. Perform additional projects/duties to support ongoing business needs. Nature & Scope: Ensures work is aligned with the Director's expectations, goals, and vision Accountable for implementation of policies, processes, and procedures for short-term results Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director Works on difficult to moderately complex issues and projects Provides guidance and training to subordinates Has authority to hire, recommend pay, establish performance and recommend for termination Level of signing authority established by company policy/guidelines Knowledge & Skills: Proficient sales ability with the ability to build and action a robust sales plan Excellent communication and presentation skills; both verbal and written Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan Strong organizational and multi-tasking and time management skills Ability to focus and high level of attention to detail Ability to read and interpret construction documents and drawings/plans Knowledge of HVAC products, services, customers and market trends Demonstrates discernment and sound judgment Self-motivated with the ability to work autonomously with minimal supervision Ability to apply good judgement, strong work ethics and integrity on the job. Experience: Minimum 5 years of sales experience preferably within the HVAC industry Education/Certification: High School Diploma or GED equivalent College degree preferred People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Compensation: $50,000.00 - plus TSM incentive plan Reports To: Area Sales Manager Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Thermal Supply Inc., is seeking a professional, skilled individual for our Territory Sales Manager position for our branch operations group located in our Anchorage, AK location. The Territory Sales Manager is responsible for planning, organizing, maintaining, developing and growing a volume driven and profitable base of target and core dealers while ensuring that each member of the dealer base is aware of the features and benefits of Thermal Supply or Daikin products and services. Position Responsibilities may include: Plan, organize, maintain, develop, and grow a volume driven and profitable base of approximately 50 target and core dealers. Target and sign-up Dealers within assigned territory. Build sales through active communication with existing and potential customers about new product launches, services, supplies, prices, programs and discounts. Maintain and improve sales revenue and gross margin. Maintain an accurate call history within the CRM system. Collaborate with Branch Managers and their teams to increase sales within the assigned branches within territory As required, develop remedial action plans to meet or exceed customer development and sales targets on a weekly basis. Be the channel expert on the features, benefits, product performance, and design guidelines for products sold. Ensure client accounts have all the information they require to maintain and exceed customer service expectations including policies and processes on promotions, new product launches, billing, returns, product changes etc. Periodically reach out to customers to determine satisfaction with the organization, products and services Monitor competitive activity and trends within territory. Expand knowledge base of the company's products and features. Understand and follow work instructions, operating procedures and company policies. Perform additional projects/duties to support ongoing business needs. Nature & Scope: Ensures work is aligned with the Director's expectations, goals, and vision  Accountable for implementation of policies, processes, and procedures for short-term results Decisions and problem-solving are guided by policies, procedures and business plan; receives guidance from Senior Manager/Director Works on difficult to moderately complex issues and projects  Provides guidance and training to subordinates Has authority to hire, recommend pay, establish performance and recommend for termination Level of signing authority established by company policy/guidelines Knowledge & Skills: Proficient sales ability with the ability to build and action a robust sales plan Excellent communication and presentation skills; both verbal and written Proficient computer skills required including Microsoft Office and internal systems like CRM, expense reporting, etc. Strong relationship building and customer service skills with the ability to generate new business through negotiating and carrying out a sales plan Strong organizational and multi-tasking and time management skills Ability to focus and high level of attention to detail Ability to read and interpret construction documents and drawings/plans Knowledge of HVAC products, services, customers and market trends Demonstrates discernment and sound judgment Self-motivated with the ability to work autonomously with minimal supervision Ability to apply good judgement, strong work ethics and integrity on the job. Experience: Minimum 5 years of sales experience preferably within the HVAC industry Education/Certification: High School Diploma or GED equivalent College degree preferred People Management: No Physical Requirements / Work Environment: Must be able to perform essential responsibilities with or without reasonable accommodations Compensation: $50,000.00 - plus TSM incentive plan Reports To: Area Sales Manager Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #IND123

Sales Additional Information Alaska Contract Staffing www.alaskacontractstaffing.com

Job Description WHY DIAMOND GAME? When you work at Diamond Game you are part of a diverse, forward thinking, technology focused gaming organization. Diamond Game employees work alongside one another as part of an engaged team, making contributions at all levels to ensure the highest quality and standards. As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward. Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game. Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco. Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America. Our Core Values are: Collaboration; Innovation; Integrity; Growth; and Have Fun! Position Summary The Alaska Sales Manager is responsible for representing Diamond Game, a Pollard Banknote Company, in the Alaska market, developing and executing a sales strategy to meet company objectives by acquiring and maximizing sales at charity gaming locations, including but not limited to: Bingo halls, pull-tab stores, veteran and fraternal clubs, bars, and villages throughout Alaska. The Sales Manager will develop the external and internal relationships necessary to implement product down to the site level, with the responsibility of meeting sales and customer satisfaction goals. The AK Sales Manager will perform other duties as assigned. This is a sales position located in Alaska, this is not a remote role. Essential Duties and Responsibilities Develop, communicate, and implement a sales plan to recruit new retail customers and maximize sales and product performance from existing customers. Plan your sales activities and keep effective records of those activities and follow up action items. Grow, train, and manage your sales team to reach sales goals. Become well-versed in Diamond Game products, as well as other charity products, to enable effective selling to retailers. Communicate project status to management verbally and/or in writing. Analyze sales data and make recommendations for product mix changes per retailer that will maximize performance. Think critically and creatively to identify opportunities and solve customer issues. Advise and implement promotions and marketing programs developed by the Company. Work closely with partners, the Sr. Director, Sales, Marketing, Business Development, Operations teams, Product Development, and Management to provide a team-oriented approach to satisfying customers and maximizing the market return for the company. Be the eyes and ears of the company in Alaska. Perform other tasks and duties as needed and/or requested by management. Consistently demonstrate the ability to practice Diamond Game's core values and apply them. Perform other tasks and duties as needed and/or requested by management. Education & Experience Requirements Bachelor's degree or equivalent sales and technical experience required. 5+ years route sales experience. Experience with bars, veteran/fraternal clubs, and/or lottery/casino gaming is preferred. Knowledge and Abilities Requirements Must have polished presentation and interpersonal skills, a strong work ethic, integrity, and demonstrated ability to close. Self-motivated, creative, and a quick learner. Highly organized, clear thinking, and works well independently and with others. Analyze sales data and make intelligent recommendations to improve product performance. Can work under deadlines. Must be able to accommodate 75% travel requirements. Clean driving record. Microsoft Office 365 (with emphasis on Excel, Word, and PowerPoint) Benefits Medical, Dental, Vision 401k with company match Profit Sharing Paid Vacation Employee Referral Program Tuition Reimbursement Employee Assistance Program We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test). Diamond Game Enterprises, a subsidiary of Pollard Banknote Limited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To ALL Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.

The Personal Outcomes Manager assists the Residential Director in the operation of the adult Residential Services program which includes support of individuals in assisted living homes. The position has primary responsibility for: Ensuring that the department's provision of services comply with all applicable regulations, standards and internal procedures. The position is also responsible for assisting the Residential Director with program planning and development, budget and expenditure monitoring, staff recruitment, training and supervision, individual intake process, implementation of Support Plans (SP's) and interagency coordination. In the absence of the Residential Director, the Personal Outcomes Manager may assume the functions of that position. TASKS, DUTIES AND RESPONSIBILITIES: Monitors implementation of individuals' Support Plans (SP's). Oversees Residential Site Supervisors (RSS') and Residential RN in monitoring individuals' wellness and medical care. Assists in evaluating program services, designing and implementing program development objectives. Conducts internal audits to ensure: Compliance with Assisted Living Home Licensing requirements. Proper supporting documentation compliance for Medicaid billing including proper ISP (Individual Support Plan) documentation and quality assurance. Compliance with procedures for the documentation of client medical care and medication administration. Ensure appropriate documentation of recipient personal expenditures such as cash logs and POs (Purchase Orders). Monitors purchasing procedure for residences and maintains inventory records. Inspects residential settings and assures necessary maintenance including cleanliness, utilities and security. Inspects residential settings for compliance with licensing regulations, fire, employee and personal safety procedures. Assists in coordinating program intake procedures and assure design and development of individualized services for individuals receiving support. Assists in conducting regular staff meetings. Assists in assuring coordination of residential services with other agency programs. Collaborates with Residential Staffing Manager to meet department and agency objectives. Provides backup support to Residential Site Supervisors, Residential Staffing Manager, or Director of Residential Services as needed or requested. Oversees the training and management of the Residential Program Office Coordinator. Participates in on-call rotation. Attends trainings, in-services, conferences and staff meetings. Makes public presentations regarding agency and residential services. Maintains interagency and community contacts related to residential services. Assists with various agency projects and events. Maintains current knowledge of state laws, regulations, policies and procedures pertinent to residential services. MINIMUM EDUCATION AND EXPERIENCE: Bachelor's Degree in Social or Behavioral Sciences, Education, Rehabilitation, Business/Health Administration or related field. Three years management experience. Three years supervisory experience in a residential program for individuals with developmental disabilities, preferred. Two years' experience working with individuals experiencing developmental disabilities. Must meet agency insurance criteria for operating agency and personal vehicles on agency business (21 y/o and licensed 3 years). KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: An organized and detail-oriented manager, able to prioritize and delegate tasks effectively to ensure timely completion within a team environment. Able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members. Able to work independently and effectively coordinate tasks to accomplish projects with timeliness and creativity. Thorough understanding of and personal commitment to least restrictive and individualized support for individuals. Demonstrated proficiency in direct care activities and training, and in monitoring the physical, emotional and health needs of the individual receiving support. Thorough knowledge of residential services, applicable policies and regulations, and experience with individualized service planning. Must have good writing skills and computer experience with word processing, spreadsheets and electronic medical records. Must be able to maintain flexible hours, including on-call for evenings and weekends Must have reliable transportation. LICENSES/CERTIFICATIONS REQUIRED: Alaska Driver's License **Certification in Adult CPR **Certification in First Aid **Safety Care Certification **QBC Certification Ability to pass a background check **Must be able to obtain these certifications within 3 months of hire through FRA's paid training courses. IMMUNIZATION REQUIRED: Annual PPD Test Hepatitis B immunization (or) Waiver WORKING CONDITIONS: Sedentary Work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force constantly to move objects. PHYSICAL ACTIVITIES: Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities which demand detailed or important instructions spoken to other workers accurately, loudly or quickly. Repetitive Motions: Substantial movements (motions) of the wrist, hands, and/or fingers. Driving: Minimum standards required by State Law (including license). ENVIRONMENTAL CONDITIONS: None: The worker is not substantially exposed to adverse environmental conditions (such as typical office or administrative work)

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ake the Next Step in Your Career and Put Your Experience to the Test Leading a Wireless Retail Store! You Are: Natural-born leader who competes to win! Able to meet or exceed sales targets by leading and developing others! Always setting high expectations for the customer experience! Excited to create a positive, winning store culture for all team members! Highly effective seller able to train, develop and guide your team! Ready for a career with limitless advancement opportunities and unlimited earning potential! What We Look For: 2+ years retail wireless management experience required. 3+ years in sales or customer experience in telecommunications. Ability to work up 40+ hours per week, including evenings, weekends, and holidays. Sales Leaders Receive: Limitless Earning Potential with Unlimited Opportunities for Growth! A competitive base salary PLUS monthly commissions! Additional income opportunities through contests and incentives! Competitive Benefits package! Employee Discounts* Top-notch career development & ongoing support! This role is being sourced by Moby Consulting, a recruiting firm that takes your future seriously, so we take the time to vet our partner companies. Our team never sets our candidates up for failure, so we will work hard to ensure you and the role are a perfect fit!

BREAK FREE FROM THE DAILY 9-5! STOP WORKING FOR SOMEONE ELSE- WORK FOR YOURSELF! BUILD A TEAM OF LIKE-MINDED PEOPLE! Are you tired of working to build your employer's financial freedom and would like to build your own instead? We are offering the opportunity for you to do just that! Join the financial service industry where you can enjoy rapid career growth and advanced opportunities. AO Globe Life is one of the largest providers of supplemental coverage to labor unions, credit unions and associations. We are licensed in 47 states. In this role you will assume a vital position in securing families' financial well- being. There is no prior experience required as we have industry-leading training and support to provide you with the tools to be successful and achieve your personal and professional goals. You must be able to obtain a Life and Health Insurance license from your state of residence. Through providing personalized benefits solutions, you'll be the architect of your client's secure tomorrow. In this role, you can expect to: • Converse virtually with clients, weaving financial strategies that empower. • Cultivate client bonds that stand the test of time. • Ride the crest of industry trends, fortifying your knowledge. • Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Responsibilities: • Calling and receiving calls from clients • Scheduling appointments with clients who request our benefits • Presenting and explaining insurance products and benefits packages over Zoom video call • Completing applications for insurance products • Attending ongoing, optional training sessions What We Offer: • Work virtually, from anywhere • Comprehensive training provided • A fun, energetic, and positive team environment • Rapid career growth and advancement opportunities • Weekly pay and bonuses • Medical Reimbursement program after 90 days • Residual Income • Ability to qualify for all-expense-paid incentive trips around the world

GCI's Assistant Mgr, Customer Service Sales Operations will act as the face of the company to thousands of customers and potential customers across the state of Alaska. Manage and lead customer service sales teams to deliver superior customer experience and meet or exceed sales goals. Foster a customer-centered culture and ensure real-time floor coordination and observation by prioritizing being present and available on the sales floor interacting with customers and employees. Accountable for team results, ensuring employees deliver prompt and professional assistance, and provide accurate information on company products, promotions, and services. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: This leadership position requires the following non-delegable responsibilities: Fully own the mission, goals, operations, and results of the team and areas of responsibility. Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: Establishing the vision and tone for the department, consistent with company culture and mission. Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Customer Success: Oversee daily store operations, be visible and available to the team, maintain effective communication and morale, resolve escalated issues, and ensure efficient and successful processes. Foster a professional environment that promotes customer and employee engagement by actively participating on the sales floor, providing coaching, observing interactions, mentoring employees, and leading by example. Ensure customers are greeted upon entering the store, providing a friendly and courteous experience. Ensure customers are assisted in a professional manner and are provided with accurate sales support and product information. Maintain an inviting store atmosphere by ensuring displays are current to planogram, inventory levels are appropriately managed, and facilities are safe, in good repair, clean, and meet company expectations. Directly interact with customers, address their needs, and build positive relationships. Handle escalated customer concerns, problems, and complaints to successful resolution or escalate to appropriate member of management if needed. Support employees in a coaching and skill developing manner when working with customer issues. Collaborate with various internal departments to ensure high-quality customer interactions and provide solutions and suggestions for product and/or service improvements. Take appropriate action on accounts, complete all systems maintenance and paperwork thoroughly and accurately. Effectively troubleshoot billing and technical issues, provide solutions and suggestions for improvements, escalate as needed. Sales Performance: Maintain current knowledge of company products and services, pricing, and promotions. Promote company campaigns and sales, answer inquiries regarding company product lines and promotions. Train, develop, motivate, and inspire the team, ensuring they possess current and accurate product, systems, and promotional knowledge, and have the ability and confidence to close the sale. Maintain team morale and motivate teams to attain or exceed established individual and team sales goals, providing positive reinforcement and recognizing accomplishments. Hold individual team members accountable to meeting sales goals. Demonstrate patience and maintain a positive relationship with customers and team to close sales and achieve target sales goals. Manage activities and performance, track sales goals, and set individual sales targets. Implement and manage successful sales initiatives, sales results, inventory, cash balancing, and high-quality customer service. Ensure product marketing materials are accurate and available. Evaluate on-hand stock levels daily and order supplies as necessary. Provide reporting details of overall daily sales, achievements, and opportunities. Ensure security of store and merchandise, including audits of inventory, safe, and tills. Ensure transaction reconciliation is completed daily and negotiable items are secure. Conduct regular and as needed product inventory audits and reporting. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external customers, handle customer inquiries and complaints, and communicate effectively with the team. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Demonstrated ability to maintain the highest levels of confidentiality with company proprietary and customer account information. Demonstrated understanding of cash management and ability to protect company assets following company policies and procedures. Ability to adhere to all company and department policies and procedures regarding compliance, customer service, product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to maintain positive relationships with customers and team to close sales and achieve target sales goals. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to effectively document procedures and technical processes. Ability to multitask in a fast-paced sales environment with positive results. Knowledgeable of telecommunications technical and troubleshooting skills regarding equipment provisioning procedures. Demonstrated skill in applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. Working knowledge of telecommunications industry products, services, and customer service activities. Demonstrated experience promoting sales, retaining customers, and ensuring customer satisfaction. Knowledge and understanding of internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, and telephony topology systems. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. CHANGE MANAGEMENT: champions and supports department and company change. DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action. PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions that follow department and company policies, procedures, and sales data. Ability to schedule personnel and tasks to maximize productivity and meet priority deadlines. MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. Proven ability to lead a team to high levels of performance while maintaining morale and personal growth for employees. Ability to function as a positive mentor and coach and instill an environment supporting department and company goals. PERFORMANCE MANAGEMENT: sets clear performance expectations for team. Demonstrated ability to manage performance through motivation and counseling of different work styles and levels throughout the company. Ability to manage challenging employee or customer issues ensuring positive results. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Additional Job Requirements: This is an entry level leadership position within the retail management role responsible for leading a team of direct reports. May be assigned to one or more store locations. Demonstrates working knowledge and proficiency in areas of responsibility. Performs moderate tasks and job duties, receiving general instruction on routine work and more detailed instruction on new assignments. Works under close supervision with some latitude for independent judgment. Supports higher level staff in implementing moderate to more complex projects. Expected to spend a minimum of 50% of the time being visible and actively participating on the sales floor: promoting customer and employee engagement, observing interactions, coaching, training, mentoring employees, ensuring customers are being assisted timely and accurately, and leading by example. Minimum Qualifications: Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associate degree in business management, marketing, communications, or related field. * Minimum of three (3) years of experience in a customer service environment. * Including a minimum of one (1) year in a supervisory or management position; may be substituted with equivalent demonstrated functional leadership experience. Preferred: Telecommunications experience. Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Most activities are conducted in an office/retail store environment under pleasant climatic conditions. Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. Work can involve long periods of simultaneously using a phone, computer terminal, or their equivalents. Requires long periods of focused mental and visual attention to documents, review and analysis of inventory and sales data (hard copy and electronic). Ability to assist customers on the retail floor at product displays, may require long periods of standing and walking. Ability to maneuver throughout the workplace as needed to deliver training and coaching to employees and to assist and demonstrate products to customers. Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up to 25 pounds. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Must be able and willing to work a flexible work schedule including, but not limited to, extended hours, on-call, weekends, holidays, evenings, and/or additional time before or after normal shift hours. Able to travel between retail store locations, offices, and other locations. Subject to intrastate travel throughout Alaska as needed. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. UKG is seeking a highly motivated sales professional as a Business Development Manager who will be responsible for net-new logo sales in the mid-market and enterprise space. If you are a highly successful HRMS/Payroll salesperson and have followed the growing success of our company, then you know that we rarely have an opening in our sales ranks. Why? Because we hire only the best HRMS/Payroll Reps and arm them with the best products, support personnel, and tools to ensure long-term success with us. Now it's your turn for an opportunity to build your sales legacy: we are expanding our sales force and are looking for the very best to represent UKG. Candidates ideally have 5+ years of proven success selling HRMS/Payroll solutions. Ideally, candidates will live in or near their territory and are familiar with the local business climate; however, we encourage you to apply. Challenging? Yes! UKG expects a lot of our sales reps and we provide a lot for our reps to succeed: + Tenured management who are skilled at guiding highly successful sales personnel + Seasoned Application Consultant team to assist with proposals, RFPs, and demos + Expert Technical Sales Support + Highly reference-able customer base with 96% customer retention with our hosted SaaS solution + Solid Sales Operations and Legal staff focused on helping process and close contracts quickly + Award-winning HRMS/Payroll, Talent Management, and Time and Attendance solutions, consistently outperforming our competitors' products + Software-as-a-Service solution for the growing number of companies relying upon SaaS benefits + Award-winning Implementation and Customer Support teams dedicated to bringing customers live in industry-record timeframes + A company culture that breeds and supports success at every level, putting our employees first! Rewarding? Absolutely! You will have confidence in the performance of the solutions you sell and also in the quality of service your customers will receive, ensuring your accounts will be satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious. If you are known as an over-achiever, and you've been looking for the opportunity to land your "last" HRMS/Payroll sales position, this is it! For sales reps who can prove their HRMS/Payroll game, click the "Apply Online" link. All exploratory inquiries and applications for sales employment are kept confidential. **Primary Responsibilities:** + Consistently exceed sales quotas + Must have proven success selling HRMS/Payroll solutions to complex organizations + Must have worked primarily as a New Logo Rep (Hunter) and consistently exceeded sales quotas. Develop and maintain a working knowledge of solutions, technology and capabilities to solve customer challenges and help them achieve stated business outcomes. + Present HCM products and services to final decision makers and end users within an assigned territory. Identify sales opportunities and develop sales and marketing proposals for customers on HCM, Payroll solutions and services aligned with the prospective customer's needs. + Maintain a strong knowledge of HCM/SaaS Industry, competitors and analysts. + Excellent written and verbal communication. + Maintain a working knowledge of products and capabilities, incorporating technical advances in presentations to end users + Present HCM products and services to final decision makers and end users within an assigned territory + Identify sales opportunities and develop sales and marketing proposals for customers on HCM products and services based on their technical needs + Minimum of 3 to 5 years HCM sales experience + Strong knowledge of HCM/SaaS Industry + Demonstrated understanding of strategic sales process **Minimum Qualifications:** + Minimum of 3-5 years of proven success selling HCM/Payroll solutions **Preferred Qualifications:** + Excellent communication and presentation skills + Incredibly organized + Experience with a diversity of prospecting strategies **Travel Requirement:** + 30-40% **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer ** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000 annually. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at *************************** . **\#LI-Remote** It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Full : Ignite Your Career. Serve Those Who Serve. Step into a role that fuels purpose and growth-join the team at S&K Sales Co., a global force in sales and distribution since 1934. We're not just another company; we're a mission-driven organization supporting the brave men and women of our Armed Forces by delivering excellence to military resale outlets worldwide. Position: Territory Sales Manager Location: Field-Based | Military Exchanges Are you a dynamic, results-driven professional ready to lead in a high-impact environment? At S&K Sales Co., you won't just be managing sales-you'll be playing a key role in supporting our nation's War Fighters and their families through the military resale system. What You'll Do: Run your territory: Maximize sales growth by securing product distribution, optimizing shelf placement, and driving promotional performance. Drive visibility: Partner with stores to ensure top-tier merchandising-prime displays, correct pricing, and standout placement. Be the connector: Collaborate with store teams, Business Managers, and clients to align strategy, solve problems, and elevate results. Leverage data: Use digital tools and reporting to track performance, manage product flow, and drive smarter decisions. Support broader retail goals: Assist with or participate in civilian retail coverage as needed to support company-wide sales initiatives. Lead the charge: Recruit, train, and oversee a team of independent contractors, ensuring field execution meets high standards. Adapt and grow: Perform other duties as assigned to support overall team and business success. What You Bring: Experience in grocery sales or retail (military resale knowledge a big plus!). A knack for relationship-building and clear, confident communication. Analytical skills paired with tech savvy-proficiency in Microsoft Office and mobile apps. Motivation to succeed and a service mindset that puts mission first. What We're Looking For: High School Diploma/GED required; Associate's or Bachelor's preferred. At least 2 years of outside sales or territory management experience. Valid driver's license and flexibility for overnight travel. Physical ability to lift products up to 25 lbs. and work in cold storage when needed. Why S&K Sales Co.? We don't just offer jobs-we build careers with competitive compensation, performance incentives, full benefits, and ongoing professional development. As a proud partner of the Military Spouse Employment Partnership (MSEP), we are committed to empowering military families through meaningful, long-term career paths. Ready to make an impact? Join S&K Sales Co. and be part of something bigger-where your success supports those who serve. S&K Sales Co. is proud to be an Equal Opportunity Employer NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

GCI's Assistant Mgr, Customer Service Sales Operations will oversee and manage a team of customer service agents that are responsible for ensuring a high-quality customer experience by providing prompt, courteous assistance, and accurate information to customers on all company products and services. Manage and oversee activities and performance, track sales goals, and set individual sales targets. Responsible for daily operations to ensure a professional, efficient, and effective process. Implement and manage successful sales initiatives, sales goals, inventory, cash balancing, and high-quality customer service. Provide training, guidance, and assistance to the agents, answering inquiries regarding company product lines. Help to resolve or appropriately escalate customer concerns, problems, and complaints efficiently. Meet or exceed sales goals. ESSENTIAL DUTIES AND RESPONSIBILITIES This leadership position requires the following non-delegable responsibilities: Fully own the mission, goals, operations, and results of the team and areas of responsibility. Provide strong leadership to span of control (direct and indirect reports); demonstrate effective leadership in all interactions companywide. This leadership includes generating enthusiasm and shared commitment; identifying and setting direction; teaching, growing, and empowering; owning outcomes; and leading by example. Specific leadership duties include: Establishing the vision and tone for the department, consistent with company culture and mission. Establishing clear, measurable, and achievable goals and performance expectations and following up appropriately. Hiring individuals who can accomplish those goals and meet those expectations; providing them the open communication, training, tools, and mentoring needed to be successful and develop professionally; establishing a development path commensurate with capabilities and potential. Providing clear and accurate feedback to individuals and teams on a timely and consistent basis. Identifying and addressing performance problems early and effectively before they damage GCI's interests and demoralize other employees. Effectively managing processes including annual performance reviews, compensation adjustments, promotions, demotions, transfers, and disciplinary actions up to and including termination in an unbiased and consistent manner. Team Management: Oversee and manage a team of agents in an accurate and professional manner ensuring real-time floor coordination in leadership, mentoring, customer service and technical skills by supporting and promoting the company's campaigns/sales promotions and success. Establish an atmosphere of customer and employee engagement through coaching, observation adherence and mentoring with a minimum of 50% time on the sales floor. Ensure customers are greeted as soon as they enter the store and treated in a friendly, courteous, and professional manner. Coach, develop, motivate, and engage the sales force through training, product knowledge and confidence to close the sale. Develop an inviting atmosphere where displays are current to plan-o-gram, facilities are in good repair, clean, and support company expectations. Technical Management: Troubleshoot billing issues and technical issues. Take appropriate action on accounts, complete all systems maintenance and paperwork thoroughly, completely, and accurately. Provide reporting details of overall daily sales, achievements, and opportunities. Customer Success: Assist internal and external customers in an accurate and professional manner to provide sales support and product information to customers. Handle escalated issues to successful resolution in a coaching and skill developing manner when working with team members and customers. Assist with multiple internal departments to maintain quality customer interaction. Coordinate closely with the Manager ensuring customer service and technical standards are met or exceeded. COMPETENCIES Demonstrated commitment to GCI's Basic Principles, Mission Statement, Declaration of Principles and diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the general public. ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent verbal and written communication to patiently and accurately articulate information to internal and external customers, handle customer inquiries and complaints, and when communicating with staff. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics. Ability to maintain confidentiality with company proprietary and customer account information. Demonstrated understanding of cash management and ability to protect company assets per company policies and procedures. Adherence to GCI policies, compliance, and procedures regarding customer service, product lines/campaigns/promotions, collections, design, installation, repair, commercial accounts, associated billing systems, and databases, as provided and recommended. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Ability to maintain positive relationships with customers and team agents to close sales and achieve target sales goals. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to effectively document procedures and technical processes. Ability to multitask in a fast-paced sales environment with positive results. Knowledgeable of telecommunications technical and troubleshooting skills regarding equipment provisioning procedures. Demonstrated skill in applications, operating systems, and hardware to include security, networking, Internet, and Telephony applications. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. CHANGE MANAGEMENT: champions and supports department and company change. DECISION MAKING: uses sound, logical judgment based on data, research, and experience to choose an appropriate course of action. PLANNING & IMPLEMENTATION: analyzes workload and establishes appropriate priorities; sets measurable and achievable goals and objectives for the team. Demonstrated ability to analyze complex challenging problems and situations leading to optimal solutions that follow department and company policies, procedures, and sales data. Ability to schedule personnel and tasks to maximize productivity and meet priority deadlines. MENTORING & DEVELOPMENT: utilizes interpersonal skills to guide, direct, and influence others to achieve results. Proven ability to lead a team to high levels of performance while maintaining morale and personal growth for employees. Ability to function as a positive mentor and coach and instill an environment supporting department and company goals. PERFORMANCE MANAGEMENT: sets clear performance expectations for team. Demonstrated ability to manage performance through motivation and counseling of different work styles and levels throughout the company. Ability to work with and follow HR guidelines during hire and discipline processes. Proficient Internet and computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively. Ability to use company customer database or equivalent with accurate data entry. Minimum Qualifications Required: * A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis High School diploma or equivalent. Associate degree in Business Management, Marketing, Computer Science, or related field. * Minimum of three (3) years of experience in a customer service environment, including: * A minimum of one (1) year in a lead role. Working knowledge of telecommunications industry products, services, and customer service activities (face to face and/or phone to phone). Experience promoting sales, retaining customers, and ensuring customer satisfaction. Knowledgeable and competent in internet, cable, wireless, LAN/WAN networking, telecommunications, data communications, or telephony topology systems. Preferred: Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver's license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: Most activities are conducted in an office/retail store environment under pleasant climatic conditions. Work can be intense and stressful due to a high volume of customer interactions that are sometimes emotionally charged. Work can involve long periods of simultaneously using telephone and computer terminal or their equivalents. Requires long periods of focused mental and visual attention to documents, review and analysis of inventory and sales data (hard copy and electronic). Ability to maneuver throughout the workplace as needed to deliver training and coaching to employees and to assist and demonstrate products to customers. Ability to safely move, transport, position, install, remove, and maneuver equipment and supplies of up 25 pounds. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions. Must be able and willing to work a flexible work schedule including, but not limited to, extended hours, on-call, weekends, holidays, evenings, and/or additional time before or after normal shift hours. Able to travel between retail store locations, offices, and other locations as needed. Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.