Top Sales Manager Skills

Below we've compiled a list of the most important skills for a Sales Manager. We ranked the top skills based on the percentage of Sales Manager resumes they appeared on. For example, 18.4% of Sales Manager resumes contained Sales Goals as a skill. Let's find out what skills a Sales Manager actually needs in order to be successful in the workplace.

The six most common skills found on Sales Manager resumes in 2020. Read below to see the full list.

1. Sales Goals

high Demand
Here's how Sales Goals is used in Sales Manager jobs:
  • Provided ongoing one-on-one and group sales/service training and motivated sales team towards achieving sales goals through various daily performance incentives.
  • Monitored and encouraged staff to meet/exceed established sales goals and objectives by developing effective sales incentives.
  • Managed selling and administrative activities at customer accounts, regularly meeting or exceeding sales goals.
  • Created annual marketing report containing revenue projections, competitive analysis and monthly sales goals.
  • Developed inside sales strategy and established sales/performance metrics to exceed company sales goals.
  • Exceeded sales goals by developing & executing strategies; determined business-driving opportunities.
  • Shared overall responsibility for meeting sales goals established by upper management.
  • Established monthly sales goals and mid-month profitability/funding objectives.
  • Recognized for top regional sales on multiple occasions by having an average monthly sales production of 65% above sales goals.
  • Communicated ad promotions, policy changes and/or procedures, and any other impertinent information to Target leadership to drive sales goals.
  • Managed, motivated, trained, and recruited sales managers and associates to exceed budgeted sales goals set by the company.
  • Direct and supervise employees engaged in sales, inventory taking, reconciling cash receipts, or setting and achieving sales goals.
  • Trained and motivated a team of 13-17 inbound and outbound sales professionals to exceed monthly and quarterly sales goals and objectives.
  • Hired, trained and developed sales personnel as well as achieving sales goals in Honolulu, Maui, Kauai publications.
  • Trained, motivated and scheduled 20 sales associates to provide outstanding customer service in order to achieve departmental sales goals.
  • Exceeded sales goals and objectives on a consistent basis (achieving 1996 and 1998 Retail Store of the Year).
  • Supervised sales representatives in the field, establishing sales goals, partnership plans, and business plans for sales growth.
  • Hired, trained and supervised city merchandisers to achieve sales goals and quotas through retail service calls and account follow-ups.
  • Maintained monthly sales goals set by District Manager and maintained relations with host store in order to increase sales.
  • Meet and exceed budgeted sales goals for overall hotel by developing and maintaining relationships with clients throughout the country.

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2. Product Knowledge

high Demand
Here's how Product Knowledge is used in Sales Manager jobs:
  • Provide resourceful industry and product knowledge to clients while surpassing customer expectations and building relationships through attention to detail.
  • Implemented a successful sales program that established individual and departmental quotas, improved sales techniques and increased product knowledge.
  • Conducted product knowledge training and remained flexible, adaptable and organized to handle ever-changing technology and business trends.
  • Traveled extensively to these respective destinations for product knowledge and to help facilitate familiarization trips for travel agents.
  • Conducted product knowledge classes at local cosmetology schools and provided product demonstrations and professional development for clients.
  • Improved product and service sales and decreased returns by focusing on product knowledge and associate-customer interaction.
  • Provided a friendly environment by greeting and acknowledging every customer and maintaining solid product knowledge.
  • Shared product knowledge with staff and customers while making personal recommendations resulting in workplace efficiency.
  • Demonstrated product knowledge by assisting homeowners and business owners with flooring selections and specifications.
  • Created and enhanced promotional literature on product knowledge and demonstrated effective selling techniques.
  • Staffed and trained personnel to ensure excellent sales/customer service and product knowledge.
  • Administered product knowledge programs for customers and consumers to encourage product engagement.
  • Maintained in-depth product knowledge to address customer questions and concerns effectively.
  • Developed Customers product knowledge through education, promotion and consultation.
  • Demonstrate excellent product knowledge and contagious enthusiasm for products.
  • Continued product knowledge through manufacturer training and research.
  • Provide exceptional product knowledge and technical support.
  • Enforced product knowledge standards and certifications.
  • Communicated product knowledge when helping customers.
  • Managed, trained, and developed the sales team on visual standards, trends, product knowledge, and sales tactics.

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3. Sales Floor

high Demand
Here's how Sales Floor is used in Sales Manager jobs:
  • Conducted evaluation of employees training and sales floor experience to ensure eligibility to maintain proper conductivity.
  • Maintain, organize and directed sales floor activities meeting and/or exceeding business operating standards.
  • Merchandised sales floors ensuring standards were consistent with corporate merchandising standards.
  • Provided sales floor leadership and supervised associates.
  • Remodeled Sales floor for better product visibility.
  • Worked with store management and visual merchandising staff to develop the positioning of new and existing merchandise on the sales floor.
  • Coordinated strategies with the Floor Managers to have a smooth daily Sales Floor operations while maintaining high standards of merchandise presentation.
  • Elevated client experience through management presence on the sales floor, executed extended hospitality programs and leading to exceptional client service.
  • Promoted from Shipping and Receiving, to Stockroom and Inventory, to Sales Floor, and finally, to Sales Management.
  • Organize sales floor, collections on past due accounts, and also counsel customers to help promote a good pay history.
  • Perform sales floor work such as greeting and assisting customers, re-pricing price tags on inventory and receiving inventory when required.
  • Assist in other duties in the store such as running the sales floor and performing manager on duty functions when needed.
  • Redesigned sales floor room to display range of products enticing customers to buy with ease through sales pitch design PRODUCTION/EVENT EXPERIENCE
  • Lead 30 rep sales team including motivating sales floor and making sure daily quotas are met on an individual level.
  • Managed sales associates, produced schedules, maintained inventory counts, and assisted with sales floor lead and MOD duties.
  • Direct staff of sales events, track sales, counsel staff on sales numbers, maintain sales floor to company standards
  • Maintained sales floor replenished, up to date with POP's and ordered items/merchandise that were needed in the store.
  • Coached a team of 12 employees that established a district- leading sales floor, both in sales excellence and merchandising.
  • Executed and performed sales floor work such as greeting and assisting customers, stocking shelves, and taking inventory daily.
  • Partnered with Merchandise, District, and Regional Managers to execute company directives and priorities on the sales floor.

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4. Customer Service

high Demand
Here's how Customer Service is used in Sales Manager jobs:
  • Established best practices relating to purchasing, customer service, and quality assurance standards accelerating cost controls and customer satisfaction index.
  • Deliver excellence in individual care and customer service built on foundation of exceptional skills, expertise and advanced hearing instrument technology.
  • Align with key hardware vendor business and technical requirements to meet client expectations by ensuring effective installations and superior customer service.
  • Handle all facets of customer service and support while maintaining proper inventory levels, purchasing products and distribution/delivery logistics.
  • Directed retail sales operations to achieve sales targets and sales objectives while ensuring excellence in total customer service delivery.
  • Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
  • Provided general customer service to include conflict resolution and facilitating communication between catering, operations and the client.
  • Managed team of 12 sales/customer service representatives, ensuring they delivered high quality of customer care daily.
  • Process documentation and improvement programs enabled systematic improvements to operations in transportation, warehouse and customer service.
  • Provided exceptional customer service through friendly demeanor, clear communication and quick resolution of Customer issues.
  • Reduced staff turnover, increasing retention and productivity while enhancing customer service and satisfaction levels.
  • Manage a specialized group of professional wardrobe associates and help produce outstanding customer service.
  • Job responsibilities included ensuring that the company quality of customer service was always attained.
  • Developed a successful customer service program to resolve issues and meet customer requirements.
  • Provided superior customer service/satisfaction, actively ensuring each client's needs were met.
  • Strengthen relationships with customers by achieving outstanding customer service and follow through.
  • Managed cabinetry division emphasizing customer service, reliability and productive sales force.
  • Delivered superior customer service and demonstrated a high degree of professionalism.
  • Developed improved procedures to maximize productivity and customer service efforts.
  • Schedule associates effectively to customer service demand in labor management.

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5. New Accounts

high Demand
Here's how New Accounts is used in Sales Manager jobs:
  • Identified target accounts and secured and developed new accounts; effectively extended existing market segment and identified new markets.
  • Cultivated and managed new channel partners, delivering strategic penetration initiatives into new accounts within a diverse telecommunications market.
  • Solicit new accounts within the insurance replacement sector, maintain current business relationships and increase referral activity.
  • Maintained correspondence with current catering accounts while developing and implementing marketing plans for soliciting new accounts.
  • Generated multiple new accounts and increased account sizes considerably while improving shipping methods and efficiency.
  • Identify opportunities with existing and new accounts in Corporate and Travel Agency portfolios
  • Opened several new accounts in markets not penetrated previously increasing revenues.
  • Established radio/internet advertising for new accounts through annual contest generating $1,200,000
  • Pursued and established new accounts through telemarketing and resolute cold-calling.
  • Develop new accounts and service existing accounts producing increased revenue.
  • Secured new accounts and maintained relationships with existing accounts.
  • Maintained relationship with current accounts and developed new accounts.
  • Solicited new accounts and maintained existing accounts.
  • Developed new accounts and maintained existing customers.
  • Solicit new accounts through out-bound business development.
  • Generated an average of $350,000 in monthly sales, in new business revenue by acquiring more than 78 new accounts.
  • Awarded Sales Person of the Year in 2000 for most new sales from new accounts and increased sales from current customers.
  • Generated an average of $50,000 in monthly sales, in new business revenue by increasing more than 120 new accounts.
  • Mentored staff in qualifying prospective clients for managed money services, generating 10,264 Investment Profile Questionnaires leading to 4,594 new accounts.
  • Established new accounts via cold calling, direct mail marketing campaigns, corporate advertising/leads, networking, and follow up.

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6. Sales Representatives

high Demand
Here's how Sales Representatives is used in Sales Manager jobs:
  • Review productivity and sales of each team member, critiquing Sales Representatives' presentations to ensure continuous improvement and development.
  • Directed sales representatives, provided training, and established performance evaluations to develop and control sales program.
  • Provided administration for eight talented sales representatives while confirming all preliminary paperwork for sales is accurate.
  • Provided optimum customer service and trained sales representatives to build lasting relationships with clients.
  • Work with pharmaceutical and beauty products sales representatives to achieve mutually beneficial purchasing terms.
  • Provided oversight and guidance to entry-level sales representatives to establish a successful sales team.
  • Conducted nutritional seminars to pet chain employees, veterinarians and all distributor sales representatives.
  • Lead 40+ outbound telesales representatives for client retention, account reactivation and business development.
  • Managed inside sales team and network of independent sales representatives covering North America.
  • Managed recruiting, objectives setting, coaching and performance monitoring of sales representatives.
  • Developed and implemented updated training program for all new hire corporate sales representatives.
  • Recruited and trained sales representatives in territory management and business to business sales.
  • Supervised staff of seven sales representatives and three administrative team members within division.
  • Managed 3 sales representatives with the responsibility of delegating administrative and marketing duties.
  • Special-ordered merchandise, worked closely with vendors, and external sales representatives.
  • Supervised six sales representatives, established budgets and conducted sales meetings.
  • Set up and oversaw telemarketing team and two additional Sales Representatives.
  • Visit retailers and sales representatives to promote products and gather information.
  • Work closely with sales representatives in customer sales presentations and negotiations.
  • Maintained excellent working relationships with all customers and sales representatives.

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7. Revenue Growth

high Demand
Here's how Revenue Growth is used in Sales Manager jobs:
  • Developed and implemented sales initiatives throughout hotel departments via team-building and incentive-based programs to drive revenue growth awareness to all employees.
  • Innovated broad-based, long ranging marketing initiatives; resulting in evidenced company awareness and strategically captured bottom line revenue growth.
  • Garnered outstanding annual performance reviews, produced consistent revenue growth, and earned numerous awards and recognition for achievements.
  • Developed a cross departmental collaboration sales culture allowing for the increased revenue growth and personnel development.
  • Negotiated successful hardware Promo program with IBM that captured significant discounting benefits and incremental revenue growth.
  • Conceptualized and implemented strategic marketing plans, building brand recognition to promote revenue growth.
  • Developed initiatives that successfully resulted in revenue growth, market share and market penetration.
  • Generated consistent revenue growth through proficiency in major account development and management.
  • Devised partnership-building tactics to drive revenue growth and optimize client relationships.
  • Managed and created relationships with local businesses/companies to support revenue growth.
  • Exceeded assigned revenue quota while consistently promoting year-over-year revenue growth.
  • Developed product knowledge to positively effect profitability and revenue growth.
  • Generated explosive revenue growth through consultative selling and business development.
  • Realized consistent revenue growth quarter-to-quarter despite vicious competitive pressures.
  • Generated revenue growth through national large-account strategy.
  • Implemented and developed several new products to expand readership, market share and increase revenue growth of over $3 million.
  • Created and implemented a disciplined sales process and market strategy that supported the corporate vision and revenue growth and profitability goals.
  • Drive revenue growth and customer satisfaction through excellence in product knowledge, solution sales, customer service, and store presentation.
  • Increased company revenue growth by sourcing new materials and production processes essential to adding new, profitable customers in new markets.
  • Formulated marketing, brand planning, and business development strategies to drive revenue growth based on customer feedback and competitive analysis.

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8. Business Development

high Demand
Here's how Business Development is used in Sales Manager jobs:
  • Develop and initiate sales and marketing strategies triggering new business development including via internet, networking, and referral-based lead generation.
  • Cultivated and maintained strong relationships with customers and key account representatives, while driving new business development initiatives through face-to-face presentations.
  • Participated in the initial Business Development Team and had ultimate responsibility for success of M2M program in assigned market area.
  • Introduced entrepreneurial approaches in lead generation and business development opportunities resulting in achievement of $120k+ in monthly sales commissions.
  • Coordinated sales efforts among the Customer Account Managers, Business Development Managers, Contracted Program Managers, and Market Representatives.
  • Excelled as Business liaison and New Business Development manager in the marketing and recruitment of minority owned business dealer agents.
  • Contributed to overall management of the Branch Operations including business development of supplies and improved scheduling of the service organization.
  • Research opportunities across various channels in territory and build strategies for penetration, business development, and customer engagement.
  • Developed and instituted commercial business development process, production management APQP, and ECN-engineering change notice management processes.
  • Coordinated all aspects of market penetration and business development initiatives, including acquisition of an 8-figure client portfolio.
  • Rendered expert oversight to all aspects of business development, including management of distributors across all channels.
  • Envisioned and implemented proactive business development campaigns to establish and grow presence of dealership in local markets.
  • Negotiated business development opportunities and managed house accounts through a consultative sales approach and superior quality processes.
  • Ensured effective operational structure encompassing recruiting, hiring and development of sales staff, and business development.
  • Led both strategic consulting engagements and business development efforts for corporate legal departments and law firms.
  • Maintained market share of products and business development by analyzing and cross checking competitors' activity.
  • Maintained High standards of quality productivity to ensure ongoing business development and professional growth of staff.
  • Helped recruit and manage a successful business development team, actively participated in company-wide recruiting efforts.
  • Led Northern California Sales team with added responsibilities for supplier management, business development and inventory/operations.
  • Leveraged business development expertise to expand our profitability in the steadily growing field of computer repair.

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9. Annual Sales

high Demand
Here's how Annual Sales is used in Sales Manager jobs:
  • Worked closely with corporate management to analyzing merchandise assortments leading to increase annual sales consistently.
  • Generated annual sales projections and forecasting, generating regular reports to Senior Managers.
  • Co-developed presentations for annual sales seminars and coordinate factory tours for prospective dealers.
  • Developed annual sales budgets, monitor inventory and develop good customer relations.
  • Formulated annual sales budget and was instrumental in implementing effective marketing strategies.
  • Established and measured monthly/annual sales and objective performance and execution.
  • Established sales objectives by forecasting and developing annual sales quotas.
  • Implemented business plan resulting in consistent double-digit annual sales growth.
  • Expanded customer base with the addition of three key national accounts, producing a 250% increase in annual sales revenues.
  • Designed, implemented, and facilitated annual sales and marketing plan for * KANR, a radio station representing Wichita, KS
  • Collaborated with general manager to direct daily operations for a boutique with an annual sales volume of $1.5M in 2010.
  • Design and consult with clients using CAD software to develop kitchen layouts increasing IKEA, Burbank annual sales by 13%.
  • Played major role in formulating dealership annual sales strategies as well as monthly, weekly and daily objectives per sales representative.
  • Led sales teams through product and sales training to assist dealership in growing annual sales in excess of 200 million dollars.
  • Coordinated sales and marketing of appliance products to retail account base in Wisconsin & Michigan territory, doubling annual sales.
  • Increased annual sales by 233% and represented company interests at all trade shows, conferences, and customer visits.
  • Work hand in hand with Executive Teams to plan, develop and execute sales strategies to achieve annual sales goals.
  • Achieved annual sales growth Year over Year 2006 - 2013, resulting in an 8-year average growth of 44%.
  • Utilized selling firm's P&L information, syndicated data and competitive intelligence to estimated true existing annual sales.
  • Tripled annual sales in less than two years Led corporate re-engineering team to reduce customer request turnaround time by 40%

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10. Trade Shows

high Demand
Here's how Trade Shows is used in Sales Manager jobs:
  • Attended energy conservation trade shows and provided sales and marketing information to businesses helping individuals conserve energy, and promote sustainability.
  • Facilitated meetings in Italy and exhibited in international trade shows.
  • Generate meaningful business relationships through interactive bridal expo trade shows.
  • Participated in international and national trade shows to promote products.
  • Developed and implemented corporate trade shows and community relations.
  • Designed marketing literature and regularly exhibited at trade shows.
  • Attended and actively participated in numerous trade shows.
  • Coordinated and represented company at national trade shows.
  • Hosted and participated in trade shows, fundraisers, and charitable events to expand the company's brand in the community.
  • Handle scheduling, inventory counts / ordering and marketing to physicians, senior centers, assisted living facilities and trade shows.
  • Amplified awareness of resort, participating actively in trade shows, website development, and PowerPoint presentations across all 3 states.
  • Attend and host networking functions including Chamber of Commerce meetings, business after hour's events and industry related trade shows.
  • Managed expense budget and organized direct sales calls, presentations, trade shows and joint sales blitzes (extensive travel).
  • Revamped the trade show strategy resulting in greater customer interaction and lead retention at key trade shows throughout the year.
  • Directed all sales and marketing activities, including lead generation, advertising, trade shows, and large account development.
  • Served as a Senior Board Member traveling between cities to Trade Shows, Board/Investor Meetings, and Vendor Status Meetings.
  • Participate in sales trips to key markets and attend trade shows to maximize the generation of hotel sales and revenues.
  • Provided marketing ideas and advertisement, informed potential new customers at shop and at trade shows of features and benefits.
  • Participated in nationwide trade shows to promote product line, produce high volume sales and provide educational training to clientele.
  • Mentored sales force to achieve sales goals and increased lead generation through networking events, trade shows and marketing programs.

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11. Customer Base

high Demand
Here's how Customer Base is used in Sales Manager jobs:
  • Redesigned commission structure and salesman promotional accounts to empower salespeople to correctly engage their customer base for maximum effectiveness.
  • Provided exceptional customer service and built and established customer relationships to ensure a high return percentage of customer base.
  • Coached staff on various effective strategies and positive associate/ customer relationships culminating in an increased and maintained customer base.
  • Developed new customer base by providing excellent service with an emphasis on maximizing consumer experience over value of purchase.
  • Exceeded sales quotas through new customer acquisition and implementation of discovered revenue streams from existing customer base.
  • Developed customer based, long term marketing relationships that increased new customer and existing customer sales.
  • Manage approximately 50 accounts and grow customer base through networking, territory management and customer support.
  • Develop sales and service relationships with new customers while maintaining working relationships with existing customer base.
  • Participated in business development initiatives, which resulted in expanded customer base within saturated markets.
  • Established and maintained detailed forecast pipeline of sales opportunities resulting in increase of customer base.
  • Expanded robotics and automation equipment manufacturing company's customer base to include top three automakers.
  • Committed to delivering quality customer service and educating large customer base on mortgage topics.
  • Assumed responsibility of start-up division, expanding the customer base within vertical markets nationally.
  • Handled customer problems to ensure customer satisfaction and interacted effectively with diverse customer base.
  • Developed loyal customer base by providing exceptional customer service with the highest integrity.
  • Developed brokerage division for delivered and recycled commodities and long lasting customer base.
  • Provided outstanding, personalized customer service to establish and retain customer base.
  • Maintain communications with current customer base for Project Management and Sales Projections.
  • Aided in business development initiatives, which resulted in expanded customer base.
  • Identified new market segments that significantly expanded the existing customer base.

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12. Customer Relations

high Demand
Here's how Customer Relations is used in Sales Manager jobs:
  • Paved the way for potentially lucrative sales promotions through customer relationship-building initiatives and leveraged extensive industry contacts to implement win-win strategies.
  • Mentored new and existing territory reps on customer relationship management, solutions-selling strategies, and advanced product knowledge and customer programs.
  • Provided leadership, performance management, staffing/training, planning/administration and customer relations for the retail territory advertising element of the company.
  • Managed a 10-member sales force throughout Virginia region, focusing on increased sales and profitability through excellent customer relationship skills.
  • Employed excellence in customer relationship management, ensured total customer service, creative problem resolution strategies and various other functions.
  • Direct sales and business development functions including new account acquisitions, contract negotiations, customer relations, and budget management.
  • Direct sales and business development functions including development of annual offerings, coaching and mentoring, and customer relationship development.
  • Developed internal relationships with primary lab as well as regional laboratories that increased product quality and improved customer relations.
  • Strengthened the company's sales approach by promoting a greater focus on personalized customer relationship management and consultative selling.
  • Spearheaded development and implementation of customer service guidelines and standards to ensure strong focus on customer relationship development.
  • Manage customer relationship management systems with daily updates of client information ensuring the accuracy of all entries.
  • Maintained customer relations regarding progress of estimates and technical issues on orders and delivery of equipment.
  • Supervised, maintained and consistently expanded customer relations while achieving excellent results in increasing sales.
  • Supervised five external Sales Representatives and the Customer Relations Specialist in a HVAC/heating oil company.
  • Coordinated with cross-functional teams and customer relations, developed channel sales and lead generation activities.
  • Produced new sales through telemarketing, manufacturer leads, customer relations and diligent follow-through.
  • Transitioned the sales organization to a reliable, and accurate Customer Relationship Management platform.
  • Acknowledged for consistently paving the way for potentially lucrative contracts through customer relationship-building initiatives.
  • Developed and managed customer relations to maximize service satisfaction and generate repeat customers.
  • Provided excellent service and customer relations utilizing an independent seller account through Amazon.

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13. Market Share

high Demand
Here's how Market Share is used in Sales Manager jobs:
  • Captured/expanded market share within territory and managed business functions, including creating budgets and marketing plans, to operate inventory sold.
  • Design, develop and execute innovative marketing campaigns based on comprehensive market and demographic analysis to capture new market share.
  • Developed and implemented innovative sales strategies and directives to increase market share for additional company revenue streams within existing accounts.
  • Worked cooperatively with Operations Managers and Financial Manager to continually increase account profitability, build market share and reduce costs.
  • Identified and networked with financially strong and reliable dealers/distributors resulting in deeper market penetration and improved market share.
  • Reviewed and approved all advertising generated internally and developed public relations campaigns and materials to increase market share.
  • Used territory management and organizational skills to substantially increase sales and market share and positively expand company presence.
  • Developed and executed strategies that grew market share and improved profitability including pricing and vendor managed inventory contracts.
  • Developed and implemented management and strategic marketing objectives to increase HMO Membership, profitability, and market share.
  • Tasked with developing and implementing a successful business plan to increase market share within my assigned territory.
  • Initiated and spearheaded successful programs to aggressively increase market share through distributor and contractor incentives and relationships.
  • Directed overhaul of corporate marketing programs and budget, eventually cutting cost and simultaneously increasing market share.
  • Maximized overall revenue and market share through implementation of category management principles and business analysis best practices.
  • Developed and executed marketing and sales strategies to increase market share of Latin America distribution channel.
  • Managed Personal Training department -Provided marketing solutions increasing overall member satisfaction, retention and market share.
  • Specialized in developing revenue and market share development in secondary and competitor hub markets.
  • Communicated and solicited advertising ideas to increase sales and market share.
  • Researched competition staying informed of current market share and price competitiveness.
  • Conducted market analysis to identify opportunities to expand market share regionally.
  • Conducted market analysis to determine market share by segments and territory.

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14. Sales Training

high Demand
Here's how Sales Training is used in Sales Manager jobs:
  • Participated with executive team setting financial goals and identifying new opportunities through marketing information, relationship building, and sales training.
  • Instructed and provided advanced sales training to target goals of generating new business, enhancing productivity and increasing employee/company profits.
  • Developed and provided customized training programs for key clients in addition to conducting national and international sales training.
  • Emphasized cost and inventory controls, targeted advertising and innovative sales training.
  • Accomplished sales training and organization mission by completing related results as needed.
  • Developed sales training materials and delivered training sessions to sales managers.
  • Complemented strategy with detailed business plan including product and sales training.
  • Maximized revenues in several programs by implementing creative sales training techniques.
  • Developed product sales training and competitive analysis sales training programs.
  • Conducted sales training seminars with account executives to increase productivity.
  • Coordinated and maintained recruiting, orientation and sales training initiatives.
  • Developed and implemented successful sales training and motivational programs.
  • Perform sales training for financial services organization.
  • Developed and implemented Regional Manager Sales Training program
  • Implemented marketing programs and developed sales training.
  • Created and developed new sales training process, targeting higher-end customers in municipal, county, state and other institutional accounts.
  • Created and implemented sales training course for retail sales associates which resulted in a 28% increase in extended warranty attachments.
  • Increased sales 12% year over year through additional product training, clearly defined selling strategies, and continuing sales training.
  • Facilitated attainment of monthly sales objectives for hardware side and network side through sales training, forecast meetings, cooperative selling.
  • Managed a team of Jr. Loan officers/ cold callers for sales training on weekly cold callings, and sales seminar.

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15. Internet

average Demand
Here's how Internet is used in Sales Manager jobs:
  • Maximized market penetration by researching new business opportunities through various internet websites and business journals as well as hotel systems software.
  • Communicate effectively with telephone and Internet customers and prospects, update records and enter customer information into Customer Relationship Management Tool.
  • Offered fiber optic technology which included high speed internet and several telecommunication services to new and existing business customers.
  • Contacted internet leads to set appointments, following-up by phone after vehicle delivery to ensure quality customer experience.
  • Created self-generated lead program utilizing internal reporting systems and the Internet as well as organizing internal/external sales blitzes.
  • Led a team of Premise/Telephone sales professionals offering customers print and digital/online internet advertising solutions to businesses.
  • Utilized sales skills through internet/cold-calling/networking to generate new and repeat business for an established company.
  • Served as Internet Sales Manager effectively utilizing database management software to properly service customer inquiries.
  • Tracked business trends, identified market opportunities through generated reports and Internet research.
  • Develop and implement Internet marketing and direct sales strategies for this family-operated business.
  • Researched prospective business to effectively market broadband and Internet services to executive-level management.
  • Developed marketing strategies utilizing social media, internet research and LinkedIn.
  • Support other operational departments Finance and Internet for maximum opportunities.
  • Managed and operated an internet-based coffee roasting and wholesale business.
  • Manage store website and internet inventory to ensure accuracy.
  • Provided requested information to each internet customer upon request.
  • Attend required training sessions on internet-related services and products.
  • Started and implemented internet website for dealership.
  • Monitor daily internet leads and advertising.
  • Developed and maintained Internet Sales Department.

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16. New Clients

average Demand
Here's how New Clients is used in Sales Manager jobs:
  • Provided exceptional customer service to existing clients; effectively targeted new clients through cold calling and one-on-one meetings.
  • Developed and implemented product-marketing strategies, including advertising campaigns and sales promotions to develop new clients and sales.
  • Generated new clients, scheduled and coordinated make-up artistry events, maintained client database and product inventory.
  • Accumulated numerous recommendations from new clients for future opportunities.
  • Prepare and hosts presentation and meetings to further educate existing and potential new clients of the benefits of retaining our services.
  • Fostered a robust client relationship, leveraging strong listening, adding new clients while maintaining premium service levels with existing accounts.
  • Develop a rapport with new clients, and set targets for sales and provide support that will continually improve the relationships.
  • Created the script used by managers and the company's owner to contact new clients and offer the company's services.
  • Developed, implemented and sold ALL New Clients for both Fulfillment and Answering Service clients with several contracts in home improvements.
  • Negotiated contracts; researched new clients; prepared and oversaw budgets for trade fair & exhibitions organized by the Agency.
  • Established new clients and maintained existing clients by providing service and creating campaigns to help them reach their target market.
  • Establish and execute to expand the customer base in the marketing area and contributes to the development of new clients.
  • Organized and conducted sales calls, market research and development in order to recruit new clients and expand sales contracts.
  • Managed marketing, prospected new clients and oversaw distribution and manufacturing of collectible products sold to consumers and industry trade.
  • Manage staff of 18 associates and coach on strategies to increase acquisition of new clients and retention of existing clients.
  • Job responsibilities included obtaining new clients, presenting estimates to customers, handling customer issues, billing, and collections.
  • Promote and sell insurance products to existing and new clients; calculate quotes and educate potential clients on insurance options.
  • Charged with attracting new clients and following up with current clients to optimize usage and promote updates and new products.
  • Provided leadership and coaching to staff & distributors and developed new clients to support continuous quality new business pipeline growth.
  • Developed new clients by networking: CVB leads, cold calls, referrals, and effective correspondence and communication.

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17. Inventory Control

average Demand
Here's how Inventory Control is used in Sales Manager jobs:
  • Led Quality Team responsible for inventory control, including physical counts, rectifying inventory discrepancies, implementing inventory shrinkage controls.
  • Maintained inventory control and results through proper ordering and receiving of merchandise; ultimately accountable for financial results of store.
  • Conducted complete reorganization of inventory control program and stock layout of nursery warehouses for better coherence with business needs.
  • Prepare merchandising and operational reports, carry out financial audits, and supervise inventory control and merchandising functions.
  • Implemented inventory controls and effectively controlled costs while successfully negotiating with vendors on all ordering requirements.
  • Developed SKU-based internal inventory control system; facilitated movement of stock between 2 stores.
  • Managed marketing, inventory control, quality and delivery of merchandise and customer service.
  • Modified production and inventory control programs to maintain and enhance profitable operations of division.
  • Developed programs and procedures for automated ordering, purchasing, and inventory control systems
  • Supervised shipping/receiving and warehouse facility operations; implemented inventory controls using computerized system.
  • Established procurement procedures to facilitate nutritional product manufacturing and raw material inventory control.
  • Coordinated monthly inventory audits while making recommendations for improved inventory control processes.
  • Participate in Job Project meetings and schedules along with coordinating inventory control.
  • Maintain proper inventory controls, complete physical inventory counts as scheduled.
  • Supervised employees and scheduling; administered inventory control procedures for merchandise.
  • Purchased products, performed inventory control, oversaw merchandising/ delivery department.
  • Perform extensive customer service and directed inventory control and displays.
  • Inventory control, merchandising and daily computer generated reports.
  • Executed compelling merchandising presentation and accountability in inventory control.
  • Monitored and supervised inventory control to minimize discrepancies.

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18. Client Relationships

average Demand
Here's how Client Relationships is used in Sales Manager jobs:
  • Managed client relationships through a solutions-driven approach and maximized account penetration by communicating ROI and value proposition of various products.
  • Developed strong client relationships and managed client accounts effectively leading to increased levels of customer satisfaction, retention and referrals.
  • Developed networking contacts and strengthened/ maintained current client relationships; accounts included IDT, Cypress Semiconductor, and Allegro MicroSystems.
  • Engaged with strategic customers directly, nurturing client relationships and penetrating accounts to deliver sustained profitability and client satisfaction.
  • Optimized profitability through strategic sales and marketing, performance management, effective client relationships, and exceptional service delivery.
  • Generated new business for a billion-dollar hotel company by identifying and soliciting prospects while simultaneously managing existing client relationships.
  • Cultivated channel-based relationships with new customers to identify opportunity, initiate client relationships, and bid for new business.
  • Developed the sales territory and built strong client relationships within a highly competitive environment through networking and incentive programs
  • Developed a team of highly professional consultative selling associates with expertise in building long-term client relationships.
  • Handled client relationships management functions which included promotional promoting enduring relationship with a diverse clientele.
  • Solidified client relationships and staff engagement via account visits, 1:1 communications, and accessibility.
  • Managed associate/client relationships to exceed expectations in monthly sales goals by over fifty percent.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Performed analysis of customer base and implemented a successful program to maintain client relationships.
  • Maintained a consistent high level of customer service by developing excellent client relationships.
  • Developed and maintained positive client relationships along with the arrangement of showroom displays.
  • Maintained client relationships by analyzing product and service needs and providing value-added solutions.
  • Developed and maintained client relationships and earned reputation for exceeding sales goals.
  • Maintained productive client relationships through timely and accurate completion of client requests.
  • Strengthened client relationships through ongoing process improvements geared toward individual client need.

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19. Sales Department

average Demand
Here's how Sales Department is used in Sales Manager jobs:
  • Performed oversight of the Installed Sales Department along with developing and maintaining professional relationships with installers.
  • Supervised store deliveries; coordinated with indoor and outdoor sales departments to insure accurate operation.
  • Maximize national sales department effectiveness by determining and solving all training and process improvement needs.
  • Developed sales department budget, determined appropriate staffing levels and identified ideal marketing expenditures.
  • Recruited to increase sales with existing customers and develop a comprehensive inside/outside sales department.
  • Worked within company to improve effectiveness of sales process and develop overall sales department.
  • Prepared and administered an annual operating forecast and budget for the used-vehicle sales department.
  • Establish written policies and procedures for tracking and accountability of sales department information.
  • Implemented National Automotive Experts financial policies and procedures in Financial and Sales departments.
  • Focused on attaining maximum profitability of sales department while focusing on customer retention.
  • Managed sales department including training, closing sales, scheduling and customer satisfaction control
  • Implemented commercial sales department focusing on establishing business-to-business commercial sales of manufactured products.
  • Restructured the Sales Department and re-engineered incentive commissions for employees acquiring new business.
  • Managed retail and wholesale sales department of handmade chocolates nationally and internationally.
  • Set up sales department infrastructure and hired/trained local and national sales representatives.
  • Ensured efficient operations of sales department by working effectively with team.
  • Oversee Sales Department, Inventory Marketing to Business and Personal Customers
  • Participated in sales and service responsibilities of Sales Department.
  • Managed the sales department and developed marketing initiatives.
  • Compiled statistical analysis of sales department closing ratios.

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20. Customer Complaints

average Demand
Here's how Customer Complaints is used in Sales Manager jobs:
  • Resolved customer complaints and issues by investigating problems, developing solutions and making appropriate recommendations to the store management team.
  • Directed and coordinated the receiving, investigation, evaluation and settlement of customer complaints and proposed solutions for process improvement.
  • Initiated quality improvement methods for department; provided quick resolution to customer complaints; delivered win-win solutions and personalized service.
  • Promoted product knowledge and manufacturing specifications with customers while making product recommendations, and resolved customer complaints regarding service.
  • Developed a customer-focused standard, handled all customer complaints, and conducted customer service surveys to ensure operational integrity.
  • Resolve customer complaints regarding sales and service and review operational records and reports to project sales and determine profitability.
  • Performed Manager on Duty Tasks efficiently, adjusted staffing/scheduling needs, and addressed customer complaints/concerns.
  • Resolved customer complaints by investigating problems, developed solutions and made recommendations to senior management.
  • Handled customer complaints and achieved excellent customer service and satisfaction while maintaining a professional attitude.
  • Resolved customer complaints, negotiated contracts, reviewed operations and reports for process improvement.
  • Resolved customer complaints and issues to foster customer satisfaction to continue repeat business.
  • Resolve customer complaints and manage expectations to increase customer retention and satisfaction.
  • Formulated and executed successful customer retention strategies and personally resolved customer complaints.
  • Process customer complaints and returns in accordance with established procedures and policy.
  • Provided superior customer service by greeting customers and resolving any customer complaints.
  • Handled customer complaints; provided guidance and instruction to promote customer satisfaction.
  • Responded to customer complaints to ensure that customers are completely satisfied.
  • Reviewed and resolved customer complaints in a professional and timely manner.
  • Exceeded all company expectations with deduced customer complaints and increased profits.
  • Responded to customer complaints and other issues and provided satisfactory outcomes.

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21. Sales Plan

average Demand
Here's how Sales Plan is used in Sales Manager jobs:
  • Key Achievement: Successfully led team in exceeding sales plans while establishing and maintaining consistently superior customer satisfaction ratings.
  • Analyzed business performance to achieve Merchandise Sales plans by providing leadership and direction to Supervisors and associates.
  • Completed annual marketing and sales plan reviews with contractors cooperatively developing methods to grow their business activity.
  • Maximized station revenue by managing inventory, pricing, forecasting and sales planning out delivering competition.
  • Implemented sales plan promotions, maintained availability and visibility of product in retail stores.
  • Devised and implemented strategic sales plans and customer incentives to generate increased sales.
  • Formulated international sales plans with new operating units as additional companies were acquired.
  • Analyzed market data to successfully implement strategic sales plans and marketing campaigns.
  • Developed strategic sales plans to exceed revenue objectives utilizing cross functional teams.
  • Developed and implemented strategic sales plan targeting new markets.
  • Developed and implemented sales plans including dealership promotions.
  • Provided cross-functional team training, coaching, and mentoring, and implemented and adjusted various sales plans and programs for furniture.
  • Fostered conscientious sales planning including prospecting and research; prepare for objections; and presented a positive image to promote retention.
  • Developed and implemented sales plan with average sales of $5 million annually and finishing top 20 in store key metrics.
  • Worked with all 25 sales professionals to coordinate their individual sales plans in order to streamline for one week sales strategies.
  • Manage daily operations: sales planning, marketing strategy, purchases & logistics, product lines P&L and budgets.
  • Trained sales staff and internal operations staff in sales techniques ranging from daily sales planning to presentation skills with a surgeon.
  • Hold Counter Managers accountable for achieving sales plan & last year, plus 35% increases over last year in events.
  • Prioritize, organize, delegate, and communicate tasks to store associates to drive sales and consistently exceed department sales plan.
  • Coached the team to achieve the sales plan, through closing sales, and to sell better products with higher margins.

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22. Sales Reps

average Demand
Here's how Sales Reps is used in Sales Manager jobs:
  • Worked closely with accounting, credit, and customer service departments to ensure effective/productive communications between customers and sales reps.
  • Focused on developing sales reps individually - promoting four direct reports into Sales Management.
  • Developed reporting and coaching tools currently used by supervisor for developing sales reps.
  • Coordinated with marketing department for incentives to facilitate healthy competition between sales reps.
  • Managed hospitality products division including 6 outside sales reps.
  • Trained, mentored and managed 15 new sales reps in accomplishing the channel's variable annuity and mutual funds business production.
  • Worked with other sales reps to help them grow their territories, and at same time managed my own territory.
  • Managed a team of 4 sales reps, as well as collection of accounts, billing and the box office.
  • Hired, trained and ensured sales success for sales reps through direct training, shadowing and assistance in closing business.
  • Manage a team of 2006 Recognized for promotional growth of sales reps to acquisition and relationship roles - 32% promotions
  • Trained sales reps on presentation skills in a warm, friendly yet professional manner to persuade customers to purchase subscriptions.
  • Assign sales territories, set goals, advise sales reps on sale improvement, performance analyzing, goal and quota achievement
  • Liaised with sales reps and set-up online flash sales with Fab.com, Amazon.com, Gifting Grace and other online retailers.
  • Resolved any issues that arose between sales reps and customers, and worked as an intermediary between employees and owners.
  • Supervised a sales force of 8 sales reps, set up sales territories, prepared, and updated inventory.
  • Conduct field rides with sales reps and provide coaching on selling, relationship building, and closing the sale.
  • Provided coaching and feedback to sales reps, and when necessary, developed action plans for low performing individuals.
  • Managed teams of up to 10 sales reps to be top location in Seattle Market for 6 consecutive months.
  • Managed a sales force of nine people and trained the sales reps to sell Canon monochrome and color products.
  • Develop sales incentives, maintain key account relationships, manage and educate distributors, sales reps and general market.

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23. Weekly Sales Meetings

average Demand
Here's how Weekly Sales Meetings is used in Sales Manager jobs:
  • Initiated role-plays during weekly sales meetings and supported staff in developing creative strategies that emphasized new services over traditional product offerings.
  • Conducted weekly Sales Meetings and created monthly performance incentives to motivate individual and team performance.
  • Participated in weekly sales meetings by facilitating training sessions and providing sales statistics.
  • Facilitated weekly sales meetings focused on professional sales training.
  • Conducted weekly sales meetings to discuss informational/motivational objectives.
  • Conducted weekly sales meetings/training and monthly/weekly sales contests.
  • Conducted weekly sales meetings and determined commission percentages.
  • Conducted weekly sales meetings to review the previous week's performance and discuss deals that each executive expected in that week.
  • Hire and Monitoring the performance of the Sales and Service Staff, holding weekly sales meetings, and conducting sales training.
  • Facilitated weekly sales meetings to review past performance and to establish weekly, monthly and annual goals for all Sales Representatives.
  • Achieve and exceed monthly sales goals, conduct daily and weekly sales meetings, as well as assist with client meetings.
  • Train and develop sales team members by conducting weekly sales meetings, weekly report card sessions, and daily sales observations.
  • Performed weekly sales meetings with staff and owner to motivate and keep consultants working toward the stores and consultants personal goals.
  • Provided ongoing training and held weekly sales meetings to inform and motivate staff; participated in presentations/sales calls and cold calls.
  • General training of sales staff, conducted weekly sales meetings, and provided motivation to the sales staff for better production.
  • Directed weekly sales meetings to monitor and discuss revenue progress pertaining to monthly and quarterly quotas, pending key contract opportunities.
  • Make monthly schedules; hold weekly sales meetings and conference calls, coach reps daily in sales and customer service.
  • Coach and counsel sales personnel in selling techniques, facilitate weekly sales meetings, promotions and tracking of performance goals.
  • Scheduled, planned, and executed weekly sales meetings, focusing on motivating the team in all related sales goals.
  • Conduct weekly sales meetings and sales representative ride-a-longs to measure results and adherence to corporate budget and sales matrix guidelines.

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24. Sales Process

average Demand
Here's how Sales Process is used in Sales Manager jobs:
  • Assumed accountability for achieving defined revenue targets through personal involvement and understanding of every aspect of the sales process.
  • Achieved personal sales and profitability goals by consistently and pro-actively engaging guests utilizing the Company s sales process.
  • Developed and spearheaded sales process through training and development of staff with adherence to organizational goals and expectations
  • Leverage available resources to effectively implement company marketing plan, strategies and sales processes.
  • Conducted customized presentations in leading customers through defined sales process to increase volume.
  • Utilized wealth management analysis during sales process to increase insurance and investment opportunities.
  • Identified and implemented sales process improvements to fast-track administration and enhance customer service.
  • Completed and successfully revised the Sales Process maximizing vehicle sales and dealership profitability.
  • Established and enforced inside sales process to maximize team efficiency and effectiveness.
  • Established sales processes and implementation for a small technology solutions provider.
  • Created an innovative sales process that was implemented company-wide.
  • Developed templates to streamline sales process and increase productivity.
  • Demonstrated comprehensive knowledge of a consultative sales process.
  • Managed internal relationships directly tied to sales process.
  • Coordinated sales process training for competitive company acquisitions.
  • Designed and implemented sales processes to increase efficiency.
  • Developed, implemented an inside sales process that took leads not sold by sales staff, and turned them into sales.
  • Establish and maintain high quality sales processes in order to improve sales efficiency and quality through accurate tracking and time management.
  • Recruited to Rockford as the New Car Manager with business plan to increase sales volume while changing sales process and procedures.
  • Managed the process of preparing used cars for sale including repairs, detailing, pricing, and managed the sales process.

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25. Daily Operations

average Demand
Here's how Daily Operations is used in Sales Manager jobs:
  • Define and implement long and short-term objectives; oversee and control daily operations, policy implementation, advertising/promotions and strategic direction.
  • Supervised daily operations of the shipping and receiving departments and established inventory quality controls that decreased inventory losses by 40%.
  • Managed daily operations of computer/consumer electronics sales department for wholesale warehouse averaging over $2 million in sales per week.
  • Managed regional daily operations including acquisition, growth and maintenance of sales and servicing opportunities throughout territory.
  • Directed daily operations, supervised personnel, and developed creative ideas for securing new business.
  • Coordinated daily operations Directed sales effort, consistently exceeding monthly goals Managed national and government accounts
  • Managed daily operations of manufactured housing dealerships generating $3 million to 8 million annually.
  • Managed existing accounts, logistics of daily operations, delivery and supply chain coordination.
  • Manage and supervise daily operations, keeping business and inventory running smoothly and efficiently.
  • Oversee and control all daily operations, policy implementation, advertising/promotions and strategic direction.
  • Managed the daily operations of a commissioned retail sales office within the telecommunications field.
  • Managed daily operations constantly increasing sales based on marketing analysis of customers' demand.
  • Developed new marketing strategies and oversaw daily operations including staff supervision and customer relations.
  • Directed daily operations, transformed corporate initiatives into team objectives and individual goals.
  • Manage the sale of architectural surplus of historic materials while overseeing daily operations.
  • Promoted to oversee daily operations for Macy's superior-rated performance as sales manager.
  • Managed daily operations of retail sales location generating over $1million sales annually.
  • Executed daily operations of payroll, setting appointments and informing customer of operations
  • Managed daily operations of client acquisitions department generating $12.5 million annually.
  • Lead the execution of inventories and maintains accurate paperwork for daily operations/sales

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26. Direct Sales

average Demand
Here's how Direct Sales is used in Sales Manager jobs:
  • Detailed responsibilities included direct sales, product training, sales forecasting, inventory control and marketing program development.
  • Developed and implemented strategic plan to maximize effectiveness of distribution channels, especially the direct sales program.
  • Coordinated and performed all direct sales activates for a regional fire apparatus manufacturer and its dealer networks.
  • Supervised staff supported and promptly implemented products and services by telemarketing or direct sales.
  • Created/implemented new business development strategies including lead generation, cold-calling/direct sales presentations.
  • Managed ten Direct Sales Delivery distributors to rebuild Colorado territory sales.
  • Cultivated new member relationships, promoting products/services through direct sales.
  • Focus on direct sales of environmentally-friendly coated paper to end-users.
  • Direct sales Operations and staff performance of import automotive dealership
  • Managed staff of consumer direct sales representatives.
  • Designed and implemented marketing plan and direct sales strategy for each market segment identifying preferences to maintain and grow market share.
  • Targeted application of loaders and direct sales to meet inventory in stock and to increase turns of stock to improve profits.
  • Leveraged direct and indirect sales to produce a new book of business and establish organization's presence on the East Coast.
  • Direct sales struck a contract with AT&T for their upcoming U-verse program which we would begin here in Ohio.
  • Generated $6.1M in incremental direct sales to printers, boosted sales by 40%, and increased market share.
  • Managed direct sales force of 2-4 sales reps as well as several distributors, both in the US and abroad.
  • Managed OracleDirect Sales Consulting Team with a focus on the State & Local Government, Federal, and DOD markets.
  • Establish, measure, monitor, and coach direct sales team on attainment of sales objectives using business intelligence tools.
  • Led the direct sales effort in a five state area to market a new loan program to Credit Union Executives.
  • Hired and trained 25 Direct Sales Rep's to sell cable services and commercial/ business high-speed online services in system.

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27. Sales People

average Demand
Here's how Sales People is used in Sales Manager jobs:
  • Collaborated with Branch Managers and Inside Sales people, coordinating & strengthening the sales/operations efficiency and effectiveness.
  • Restructured operations and sales procedures to improve effectiveness while managing two sales people.
  • Managed regional sales people and entire destination programs - Jamaica and Bahamas
  • Developed incentive programs designed to motivate and energize sales people
  • Monitored calls daily to enhance team productivity - Conducted monthly reviews with sales people to increase motivation and discuss goals and achievements
  • Directed team of sales people during this period to set foundations for the HD Launch and the Digital Asset Management Launch.
  • Managed a sales staff of 8 sales people and 5 direct reports billing in excess of $2,750,000 in annual revenue.
  • Started the process of tear sheets on lesser known products to save the sales people research time and close sales quicker.
  • Led a team of sales people to achieve sales goals and exhibited excellence in all areas while employed at GTG.
  • Hire new sales people, training of the sales force, develop new territories, work with existing sales people.
  • Hired, trained, supervised and mentored six sales people; motivated staff to meet/exceed established sales goals and objectives.
  • Train new sales people, Chart goals and meet sales objectives, Order new cars, Hold weekly sales meetings.
  • Developed a successful sales document that allows sales people to easily sell accessory items at the time of vehicle delivery.
  • Promoted to sales manager to manage 6 sales people ensuring our team exceeded our monthly, quarterly and annual quotas.
  • Lead a team of 8 sales people made up of Major Account Executives, Senior Account Executives and Account Executives.
  • Managed a team of 3 sales people and 5 support staff covering sales in Mainframe accounts in the Pacific Northwest.
  • Assist sales people in setting monthly goals and objectives and provide them with support to help them meet these goals.
  • Increase sales from eight million to eighteen million from 2007 to 2012 with my team of four sales people.
  • Managed sales people covering U.S. market; Served major accounts ; Formulated and implemented target and mass marketing strategies.
  • Helped develop a very successful team of sales people become one of the best Subaru dealerships in its zone.

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28. CRM

average Demand
Here's how CRM is used in Sales Manager jobs:
  • Utilized information technology expertise to develop and maintain web presence, create marketing opportunities, CRM management, and increase productivity.
  • Designed and implemented new protocol for utilization of SalesForce CRM software and social media management methodologies.
  • Implemented complete CRM system and activity management tools creating better quality reporting and management capabilities.
  • Project manager utilizing CRM for migrations of platforms from sales offer to implementation
  • Managed CRM programs efficiently and determined lead qualifications.
  • Trained newly hired national account executives in sales strategies, product lines, quoting process and use of CRM computer system.
  • Led successful implementation of Sales Force CRM project in sales division, Enabling sales cycles reduction and increased sales close ratio.
  • Utilize CRM tools and supporting analysis to plan activity, reports and monitor samples, and maintain account and AHCP records.
  • Created call maps and evaluate ACD systems to managed new campaigns for sales, while maintaining CRM Tools for sales needs.
  • Managed repeat sales, referrals, sales campaigns, and customer/account history using CRM (MS Dynamics and Sugar) database.
  • Tailored our CRM processes to drive engagement, customer satisfaction, conversions and revenue through personalized, customer oriented interactions.
  • Utilized CRM software to establish appropriate capture processes, track prospective opportunities, provide management reports and maintain client database.
  • Designed and implemented CRM procedures that greatly sped up work-flow and improved overall customer retention as well as staff productivity.
  • Boosted company efficiency through technology upgrades and processed improvements such as a CRM estimating programs and in field measuring apps.
  • Assisted in project management for transition of CRM tool at a major technology company (Six Sigma qualified project).
  • Implemented CRM development by engineering product launch processes and product training for strategic global wireless carrier channel distribution partner's.
  • Utilized a Customer Relationship Management (CRM) tool to reduce quagmire and any confluence which improved overall department communication.
  • Provided leadership and responsible for the performance, development and training in use of company CRM (ACT!)
  • Implemented ACT CRM system from scratch to coordinate efforts of sales, marketing, customer service and application engineering.
  • Sell the ECRM business process for category specific trade events to new and existing clients to increase event participation.

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29. Sales Efforts

average Demand
Here's how Sales Efforts is used in Sales Manager jobs:
  • Conducted analysis and identified export trends within freight forwarding community to streamline and maximize sales efforts on international cargo lanes.
  • Contributed to strategic business planning and customer valuations regarding appliance placements to safeguard pending sales efforts and support business goals.
  • Maintain accurate and detailed information regarding sales efforts, including tracking all solicitation activity in the Barnstormer's sales database.
  • Complete management responsibility for sales efforts and personnel including administrative functions such as sales order, quotes and forecast.
  • Managed outbound sales efforts including territorial assignments, market segmentation, promotional strategies, compensation planning, and incentives.
  • Created and implemented Trace File system utilizing Microsoft Outlook to maximize time efficiency and to help organize sales efforts
  • Communicate with numerous internal departments, individuals and management levels with regard to reprint production and sales efforts.
  • Provided collaborative support of area sales efforts through management and functional responsibility for showroom and its administrative activities.
  • Conduct community-based training sessions that maximize the participation and effectiveness of other community-based employees in sales efforts.
  • Managed sales efforts of sales representative firms and direct application engineers in Northern and Southern California markets.
  • Maximized sales efforts through cold-calling and as well as building and expanding existing relationships increasing revenue opportunities.
  • Coordinated manufacturers' sales efforts with overseas suppliers to meet needs of domestic retailers and manufacturers.
  • Directed sales efforts for Midwest region in the development of new markets Trained and assisted manufacturers representatives
  • Manage distributors and direct sales efforts to existing and new customers traveling nationally and internationally.
  • Review and monitor customer preference and operational records to focus automotive sales efforts.
  • Develop personal and professional relationships through inside and outside sales efforts.
  • Coordinated sales efforts and maintained accurate inventories for field representatives.
  • Monitor customer technology preferences to focus employee sales efforts.
  • Directed sales efforts and business-retention activities in Chicago.
  • Directed sales efforts for area directories

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30. Sales Activities

low Demand
Here's how Sales Activities is used in Sales Manager jobs:
  • Report sales activities and accomplishments to Business Unit and Marketing leadership team on periodic basis and accurately forecast future demand.
  • Implemented and executed sales and marketing initiatives focused on creating awareness programs designed to stimulate sales activities through the channel.
  • Managed a regional sales team increasing revenue and profitability through business development, relationship management, and sales activities.
  • Coordinated sales activities, medical education and patient education programs throughout the territory to increase brand awareness and utilization.
  • Elevated sales management responsibilities every year to eventually take over all sales activities related to home delivery service.
  • Developed and lead all territory sales activities in assigned portfolio of existing customers, new customers and distributors.
  • Accepted increased responsibilities for all regional sales activities including the monitoring and motivation of 5 sales representatives.
  • Handled all aspects of financial and sales activities for specific territory including planning and controlling all expenditures.
  • Established a network of representatives throughout the Eastern Seaboard and coordinated all sales activities including bid preparations.
  • Performed outside travel and telemarketing sales activities to promote the Sheraton for corporate and organizational meetings.
  • Generated sales opportunities through outside sales activities, community networking and business to business sales activities.
  • Direct marketing/sales activities of hazardous duty robots to government agencies or private firms doing government business.
  • Achieved regional revenue objectives via market planning, focused sales activities and maintaining positive client relationships.
  • Conducted in-field training for representatives; traveled extensively to proactively assist with sales activities.
  • Monitored competitors' sales activities by following their advertisements in newspapers and other media.
  • Manage all aspects of daily business operation which includes monitoring sales activities.
  • Managed sales process effectively and ensured consistent execution of all sales activities.
  • Achieved revenue goals by developing and executing sales activities to successful conclusions.
  • Maintained communication with management to ensure sales activities aligned with business goals.
  • Managed sales funnel and generated reporting on sales activities and forecasting.

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31. Potential Customers

low Demand
Here's how Potential Customers is used in Sales Manager jobs:
  • Prepared sales offers for potential customers, managing laboratories for research and educational institutions, and tracking of delivery and payments.
  • Assisted customers and potential customers with problems involving the use of company products and services and recommends suitable resolutions accordingly.
  • Organized trade show presentations, arranged visual displays, supervised negotiations, and demonstrated products and promotions to potential customers.
  • Deliver effective sales presentations to potential customers, business owners, and company executives in a highly saturated market.
  • Build up connection with potential customers, follow-up projects; communicate and discuss production specification with customers.
  • Promote rentals by competently handling telephone and personal inquiries and providing information to customers and potential customers.
  • Attend national and international exhibitions to network, determine product trends, and identify potential customers.
  • Monitor physical conditions of the facility inside/out to be in exceptional conditions to attract potential customers.
  • Developed referrals and made contact with potential customers and maintained rapport and relationships with existing customers.
  • Developed and taught quarterly seminar on principles of ultrasonic sealing in packaging to current/potential customers.
  • Received many referrals from customers, recommending me personally and my dealership to potential customers.
  • Confer with potential customers regarding fuel requirements and needs and advise customers on available solutions.
  • Provided general coaching to sales associates to sale/demonstrate wireless products and services to potential customers.
  • Explained importance of fitness equipment and made professional recommendations for equipment to potential customers.
  • Set live online demonstration appointments and market product by presenting potential customers with demonstration.
  • Research and identify potential customers for products or services using an internal customer database.
  • Developed Business Plan and Market Strategy identifying products, services and potential customers.
  • Demonstrate ability to partner and communicate effectively with internal colleagues and potential customers.
  • Promote and maintain successful and profitable business relationships with current and potential customers.
  • Prospect for new business by telemarketing and distributing printed materials to potential customers.

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32. Action Plans

low Demand
Here's how Action Plans is used in Sales Manager jobs:
  • Deliver continuous feedback by monitoring and developing action plans to uncover talents and confidence levels necessary to achieve desired results.
  • Assisted District and Regional Manager in identifying areas of opportunity and developing action plans for improving the company's performance.
  • Worked closely with Corporate and district security officers to implement business action plans to restore sound business operations.
  • Exercised polished problem solving abilities to devised and implemented corrective action plans for recovery on various projects.
  • Develop action plans and productivity improvement plans to reduce customer escalations and improve the customer experience.
  • Utilized business reports to implement action plans focusing on deficient areas and maximizing successful businesses.
  • Reviewed with management and associates deficient areas and partnered together to implement action plans.
  • Set expectations/standards for superior customer service levels and created/executed action plans for customer-focused improvements.
  • Analyzed and identified opportunities for improvement; developed action plans based on needs.
  • Created a high performance culture of accountability and pride through individualized action plans.
  • Improved operations by utilizing client feedback and following action plans for change implementation.
  • Coordinate sales action plans and marketing opportunities to capitalize on prospective business.
  • Initiated and coordinated action plans that increase markets penetration and retention.
  • Reviewed reports, identified deficient areas and implemented action plans.
  • Prepared and completed performance evaluations and initiated action plans.
  • Identify deficient areas and implement action plans for improvement.
  • Developed and implemented marketing plan and quarterly action plans.
  • Generated action plans to achieve strategic objectives.
  • Coordinated sales action plans for individual salespeople.
  • Identified opportunities and executed business-specific action plans.

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33. Sales Personnel

low Demand
Here's how Sales Personnel is used in Sales Manager jobs:
  • Assigned and administered direct business and contract professionals including architects, engineers, budget estimators, independent contractors and sales personnel.
  • Customer-focused individual with a proven track record of increasing department and dealership sales through effective managing and training of sales personnel.
  • Transformed an under-performing region into the top region by re-aligning territories and attracting and hiring experienced sales personnel.
  • Provided sales/motivation management to existing sales personnel resulting in a 45% increase in sales/closures.
  • Provided leadership to sales personnel through effective objective setting, delegation, and communication.
  • Recruited, trained and developed sales personnel, Generated sales consistently exceeding objectives.
  • Assist sales personnel in establishing personal contact and rapport with top echelon decision-makers.
  • Developed sales personnel to be proficient in selling/offering services to their assign territory.
  • Mentored and trained direct sales personnel for company and manufacturer's representation network.
  • Developed training modules for increased performance of internal and external sales personnel.
  • Develop and assess competency of existing sales personnel and make necessary adjustments.
  • Managed sales personnel to maintain profit levels in an increasingly competitive market.
  • Managed 11 commissioned sales personnel in retail sales of audio/video/mobile merchandise.
  • Track personal quota responsibilities and additional quota of other sales personnel.
  • Offered coaching to sales personnel on calls and inbound/outbound origination activities.
  • Supervised 12 commissioned sales personnel and performed commissioned sales duties.
  • Assist in development of sales personnel having difficulty hitting objectives.
  • Managed and directed inside sales personnel and technical support personnel.
  • Managed sales personnel and administrative staff, budgeting forecasting and sales
  • Established distributors and educated sales personnel to product offering.

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34. Account Management

low Demand
Here's how Account Management is used in Sales Manager jobs:
  • Monitor performance against strategic account management objectives/directives.
  • Managed team focused on expanding business and distribution in over 600 accounts through territory analysis, account management, time management.
  • Managed individual and corporate account sales, overseeing day to day business operations including prospecting, account management and financial reporting.
  • Provided top-tier account management employing consultative sales techniques to deliver optimal products while conducting account audits to ensure seamless account setup.
  • Achieved aggressive sales, marketing, and business objectives by identifying opportunities and implementing effective relationship and account management strategies.
  • Account management of every past due customer and follow company procedures to respectfully communicate with customer about their delinquent accounts.
  • Direct all local operations for a private subsidiary offering pharmacy benefit management including: Sales, Account Management and Clinical.
  • Developed and maintained relationships with existing customers through effective account management and service ensuring their understanding of our products.
  • Managed five Account Managers who were assigned revenue and membership growth objectives in addition to account management responsibilities.
  • Conducted quarterly account reviews and year-end performance appraisals with a focus on corporate contribution / results-based account management.
  • Mastered superior account management and public relations skills while interacting daily with different business segment in the industry.
  • Orchestrated initiatives to accelerate sales, new business development and account management positioning to expand market presence.
  • Direct and coordinate activity of distribution network, manufacturer representatives, account management team and marketing group.
  • Account Management, responsible for managing new business development and strategic planning to maximize growth and profitability.
  • Increased sales performance through implementation of corporate sales training and account management program exceeding all corporate goals.
  • Account management/acquisition specialist overseeing a 2.5 M annual Net Rev territory of PepsiCo's restaurant business.
  • Performed account management for room requirements of key corporate accounts, embassies/consulates and chambers of commerce.
  • Overhauled sales and account management organization to eliminate redundancy, improve efficiency, and streamline operations.
  • Update computerized sales prospect database and follow planned account management schedule to maintain customer base.
  • Performed market analysis, account management, oversaw financial accounts and developed all in-house programs.

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35. Inventory Management

low Demand
Here's how Inventory Management is used in Sales Manager jobs:
  • Managed and monitored ongoing sales by utilizing daily, monthly, and yearly inventory management reports tracking overall activities and volume.
  • Called on large customers to determine inventory management solutions, cost savings opportunities and close large opportunities with defined implementation plans.
  • Increased Margin through inventory management, reducing non-revolving stock and increasing product margin with volume incentives on faster moving product.
  • Provided inventory management of a rolling average of 250 vehicles, ensuring all products adequately operated according to industry standards.
  • Assumed leadership for new market development and penetration, purchasing, inventory management, advertising, marketing and manufacturing coordination.
  • Managed all aspects of business operations including accounting, staff scheduling, inventory management, marketing and tax preparation.
  • Oversee day to day operation service writing orders fleet accounts technicians inventory management and daily closing procedures and bookkeeping.
  • Conducted operational activities which included scheduling, inventory management, team communication of company objectives, goals and initiatives.
  • Direct and oversee all daily operations from activities including merchandising and inventory management to customer service and negotiating.
  • Maintained direct responsibility for all inventory management and product merchandising programs that adhere to company and client standards.
  • Coordinated and trained with other colleagues on sales forecast and inventory management within our business market area.
  • Coordinated transactions between sales associates, Additional responsibilities included all new vehicle advertising, and inventory management.
  • Worked with development staff of tire inventory management software to develop more efficient processes and procedures.
  • Ensured the profitability of marketing through pricing analysis and adjustment, sales activity and inventory management.
  • Conducted training regarding certified warehouse management functions, machine operations, and inventory management and control.
  • Restructured sales incentive program among Store Managers to focus directly on net sales and inventory management.
  • Introduced comprehensive automated business planning incorporating market identification, inventory management and sales real-time management reporting.
  • Reported to General Manager and provided department updates, operational items, and inventory management.
  • Supervised all store operations, including inventory management, key operating indicators and cash management.
  • Store Management Direct consumer sales Store merchandising/marketing Inventory management Basic accounting functions Client relations Vendor relations

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36. Sales Presentations

low Demand
Here's how Sales Presentations is used in Sales Manager jobs:
  • Created professional sales presentations to creatively communicate product offerings, quality and benefits, long-term goals and market comparisons.
  • Identified key decision-makers within prospect organizations and delivered formal sales presentations featuring highlights and benefits of company products.
  • Developed and delivered effective sales presentations to C-level executives to win contracts and gain incremental new business revenue.
  • Educated sales representatives on exceptional sales presentations and strong closing strategies to maximize customer commitment and sales.
  • Implemented comprehensive strategic sales processes including sales presentations, bid proposals and territory management procedures.
  • Ensured OPC cultivated a reputation for exceptional customer service while still using intense sales presentations.
  • Executed bi-quarterly sales presentations for our Information Technology clients in the Pacific Northwest Territory.
  • Prepared sales presentations for prospective real estate investors/contractors and secured contracts for the company.
  • Delivered sales presentations to c-level brand executives and franchise owner organizations throughout North America.
  • Developed and implemented marketing and promotional materials to be used on sales presentations.
  • Assigned special projects: Preparation of fiscal budgets sales presentations and supervisory responsibility.
  • Strengthened company's business by assisting with sales presentations and developing broker programs.
  • Incorporated clinical information and product specifications for sales presentations and marketing materials.
  • Performed sales presentations, ordered new inventory and developed efficient delivery schedules.
  • Designed compelling sales presentations for prospective clients and secured long-term contractual agreements.
  • Delivered informational sales presentations to potential clients to build symbiotic client relationships.
  • Designed and developed PowerPoint sales presentations for corporate clients and internal meetings.
  • Conducted persuasive marketing and sales presentations to executives and management teams.
  • Prepare and deliver face-to-face sales presentations, utilizing company approved material.
  • Delivered convincing oral sales presentations to potential clients and builder investors.

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37. Performance Reviews

low Demand
Here's how Performance Reviews is used in Sales Manager jobs:
  • Developed monthly employee goal tracking program and conducted quarterly performance reviews to keep organization focused on consistently exceeding department goals.
  • Facilitated monthly one-on-one performance reviews, accountability follow ups and coaching s to maximize employee selling potentials.
  • Managed performance utilizing the steps of performance management and performance reviews to set company goals and expectations.
  • Created incentives, managed performance reviews and office administration to implement sales reports for corporate office.
  • Administered human resource matters including disciplinary issues, wrote and delivered performance reviews and conducted training.
  • Provided and documented performance feedback through side-by-side coaching, performance reviews, and quality monitoring.
  • Direct all operational oversight, training staff and providing performance reviews to ensure efficiency.
  • Managed performance reviews of employees to determine salaries and to support professional development.
  • Lead talent management initiatives including performance reviews, coaching and team development.
  • Conduct performance reviews against objectives, and recommend corrective action and/or promotion.
  • Do performance reviews and interview and hiring Accomplishments Developed associates for promotion.
  • Monitored CSR calls, conducted performance reviews and identified individual development needs.
  • Involved in one-on-one performance training and performance reviews to improve productivity.
  • Administered Performance Reviews / Appraisals, including writing and administering corrective actions
  • Designed metrics criteria for performance reviews including call monitoring evaluation forms.
  • Conducted quarterly and annual performance reviews and action plan development.
  • Conduct performance reviews and continually maintain previously established performance levels.
  • Prepared annual and quarterly performance reviews using key performance indicators.
  • Prepared and Administered monthly performance reviews with Loan Originators.
  • Conduct performance reviews including make recommendations for career development.

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38. Cold Calls

low Demand
Here's how Cold Calls is used in Sales Manager jobs:
  • Develop and implement market penetration strategies, including telemarketing, cold calls and remote/on-line demos.
  • Generated new listings by canvassing existing businesses via cold calls and using telemarketing techniques.
  • Performed cold calls and presentations to high-ranking school administrators.
  • Managed Motivational Meetings prior to business-to-business cold calls.
  • Prospected and cultivated group business from within the Tour & Travel market via cold calls, direct mail and/or personal visits.
  • Converted leads (cold calls) on groups returning to the area into new clients as well as contracting repeat business.
  • Directed 12 sales representatives increasing sales through cold calls, referrals, entertaining, product redesign, and improved selling techniques.
  • Perform cold calls, bid on projects, work trade shows, and utilize other sales techniques to land new accounts.
  • Conducted cold calls, presentations, training, and negotiations in hospitals, home care, and long term care centers.
  • Established a solid client base through cold calls, site visits and trade show presentations to assist with generating revenue.
  • Qualify leads and prospects gained from cold calls, sales blitzes, national sales office, and other sales sources.
  • Booked 100+ Parties by making cold calls and through outside sales with a guest count of 50-1,000 limited to capacity.
  • Worked to consistently increase revenues through, prospecting, cold calls, outside calls, Travel shows and the like.
  • Establish new relationships while maintaining old corporate client base via cold calls, on site visits and direct outside selling.
  • Prospect new business utilizing the Internet, past event records, business publications, cold calls, and other resources.
  • Solicited new and repeat accounts through telemarketing, site inspections, cold calls, and scheduled appointments - all segments.
  • Opened new connections for future sale opportunities by making successful cold calls by building a desire for products offered.
  • Planned, scheduled and made sales calls on existing clients as well as prospective cold calls on new clients.
  • Qualified group meeting leads and prospects sourced from cold calls, sales blitzes, trade shows, and inquiries.
  • Managed sales of conference center space, which included cold calls, in person sales calls and contract negotiation.

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39. Sales Professionals

low Demand
Here's how Sales Professionals is used in Sales Manager jobs:
  • Managed a team of sales professionals for this consumer electronics and computer distribution company and was instrumental in new business development.
  • Coordinated and managed major recruiting program that resulted in hiring of over fifty sales professionals.
  • Hired and trained new associates to become technically proficient and successful sales professionals.
  • Led teams of Premise sales professionals offering customers print advertising solutions to businesses.
  • Recruited and trained sales professionals, managed office functions including finance and administrative duties
  • Developed sales professionals through mentoring, coaching, recognition and performance management.
  • Created and organized a new company performance management program for sales professionals.
  • Conducted training programs to educate sales professionals regarding products and programs.
  • Implemented innovative programs to allow marketers and sales professionals to evolve.
  • Managed team of sales professionals in selected fields of telecommunications.
  • Achieved reputation for transforming amateurs into highly effective sales professionals.
  • Coach sales professionals to identify sales opportunities/improve sales skills.
  • Conducted performance reviews and development plans for sales professionals.
  • Maintained builder relationships and trained 3 sales professionals
  • Closed transactions for sales professionals requiring assistance.
  • Managed subordinate sales professionals in 3 communities.
  • Supervised and managed thirty sales professionals.
  • Screened and interviewed potential sales professionals.
  • Work closely with Sales Professionals calling on end users in targeted vertical markets which are aligned with variable data and/or signage.
  • Led team of 6 Sales Professionals and Assistant Manager in Flagship location with annual Fine Jewelry sales of $32 million.

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40. Retail Store

low Demand
Here's how Retail Store is used in Sales Manager jobs:
  • Retail Store Operations -Customer Service Excellence -Team Building/Training/Supervision -Inventory Management -Merchandising Strategies -Budgeting and Cost Controls -Shrink Reduction/Loss Control.
  • Developed a new cross-promotional marketing program between Bolton Valley and local restaurants and non-ski related retail stores.
  • Recruited to manage specialty retail store operations marketing high-end fitness equipment to commercial and residential clients.
  • Presented retail store management with special projects, promotions and additional display opportunities.
  • Opened and closed the retail store performing administrative operations and inventory control.
  • Strengthened relationships with individual retail store managers and economic buyers.
  • Oversee day-to-day operation of a manufactured housing retail store.
  • Developed and constructed internal retail store.
  • Group presentations and role-plays on the existing sales process incorporating the IRU components at all retail stores throughout Oregon and Washington.
  • Take company from online only sales, to selling in retail stores via Independent sales reps, and direct cold calls.
  • Direct all sales/promotional activities for 125-employee retail store Direct up to 12 sales supervisors representing 12 departments, countless brand-name products.
  • Gained experience and understanding of what it takes to successfully run a large retail store and manage a large sales team.
  • Worked closely with In Store Marketing teams to generate appointments also provided staffing support in retail stores and events as needed.
  • Company award through Centennial Wireless for achieving 112% of quota as a Retail Store Manager of a RSA location.
  • Performed all function of a Retail Store to include sales, customer service/relations, inventory, marketing and technical troubleshooting.
  • Traveled to South Eastern States, Canada, South America, and Asia buying products to sell to retail stores.
  • Help lead a sales team of 15 employees in the wireless industry and maintain company quotas in a retail store.
  • Learned job requirements for all operations within club including: Receptionist, Child-Care, Retail Store, Office Assistant etc.
  • Provided credit card merchant services for retail stores as well as online business with the use of the shopping cart.
  • Evaluated inventory and participated in purchasing merchandise for upscale retail store selling girl's and women's clothing and accessories.

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41. New Product Development

low Demand
Here's how New Product Development is used in Sales Manager jobs:
  • Developed strategic, executive-level partnerships, collaborating in the facilitation of sales initiatives, new product development and targeted marketing campaigns.
  • Researched, identified, and capitalized on new product market opportunities by improving product packaging and driving new product development.
  • Directed marketing initiatives including setting up pricing, and new product development geared towards the Education Market nationwide.
  • Developed major accounts securing contracts for videos on new product development covering research and development and testing.
  • Demonstrated marketing proficiency that focused on strategic business planning and new product development and deployment.
  • Advise on new product development, engaging technical eye for functionality and performance optimization.
  • Worked directly with engineering and production on new product development and introduction.
  • Consulted and influenced strategic direction for new product development and service models.
  • Contributed to new product development including check valve and pressure regulator products
  • Performed market/technology research and competitive intelligence gathering for new product development.
  • Provided industry insights and competitive inroads to support new product development.
  • Provided technical interface for established customers & new product development.
  • Worked collaboratively with designers on new product development innovation.
  • Participated in strategic planning and new product development.
  • Participate in new product development seminars and meetings.
  • Assist management and engineering in new product development.
  • Developed marketing strategies and new product development.
  • Collaborated on new product development and distribution
  • Recognized for new product development.
  • Evaluate current markets and identify new product development projects in upstream, downstream oil & gas applications, and food processing.

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42. Bank Deposits

low Demand
Here's how Bank Deposits is used in Sales Manager jobs:
  • Manage Accounts Payable/Receivable and expense control procedures including invoicing, inventory verification, and preparation of daily bank deposits.
  • Trained and supervised cashiers, supervised and maintained accessory department; prepared bank deposits; merchandising/visual.
  • Provide excellent customer service handle all monetary transactions process returns bank deposits inventory
  • Hold daily cash management responsibility, including collections and preparing bank deposits.
  • Completed daily operations/credit paperwork, closing procedures and bank deposits.
  • Prepared daily bank deposits and monthly financial statements.
  • Process transactions and bank deposits accurately and efficiently.
  • Hold accountability for daily bank deposits.
  • Processed Bank deposits and invoice reconciliation.
  • Handled cash transactions/reconciliation and bank deposits.
  • Performed day to day store operations including balancing bank deposits, opening and closing store, scheduling, and managing employees.
  • Deal with customers, audit and make bank deposits - Check inventory and order stock - Advertising the business - Record keeping
  • Managed the cash wrap with purchases, exchanges, final daily sales, cash count as well as bank deposits.
  • Inventory audit store audits accessory counts bank deposits and teamwork were deli accomplishments that Played a significant role in my title
  • Perform inventory control, order inventory and supplies; carry out merchandising, nightly cash counts, and bank deposits.
  • Audit paperwork, view cameras, make schedules, keep receipts and review them, make bank deposits for Dunbar.
  • Inventory, Cash Drawer, Bank Deposits, Sales, Training & Development, New Account Generation & Customer Resolutions.
  • Protected all company assets by following company cash management, ensuring timely bank deposits occur, and protect all inventory.
  • Oversee sales, delegate duties to employees, open up and close store and make bank deposits and withdrawals.
  • Job duties included customer service communication, scheduling, payroll, bank deposits and printing end of day reports.

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43. Customer Relationships

low Demand
Here's how Customer Relationships is used in Sales Manager jobs:
  • Established and built professional customer relationships through performing rate package evaluations and proposing solutions tailored to each customer's unique needs.
  • Maintained active membership and involvement with many industry-related organizations in order to enhance the building of prospective business and customer relationships.
  • Handled all buying activities established product pricing designed showroom layout; planned and executed advertising campaigns; maintained customer relationships.
  • Provided an elevated customer experience to generate a loyal Built long-term customer relationships and advised customers on purchases and promotions.
  • Cultivate and expand customer relationships by identifying key decision makers for client's product development cycle creating new business potential.
  • Targeted and developed key customer relationships to identify immediate opportunities that were presented to Executive Officers for growth strategy evaluation.
  • Developed solid customer relationships and ensured employees provided highest standards of customer satisfaction and quality service at all times.
  • Placed emphasis on follow-up and optimum service to build solid customer relationships, maximized revenues and ensured customer satisfaction.
  • Led sales team in incentive/bonus initiative Interview/assess applicants for hire Established team goals/objectives Exceeded company projections Establish customer relationships/community network
  • Interfaced with customers, resolved customer issues and assisted sales representatives with improving customer relationships and driving product sales.
  • Forged customer relationships that eliminated need for two distinct pipelines and ensured integral role in customer's pipeline.
  • Developed new business by creating customer relationships with advanced knowledge of technology solutions and earning clients trust.
  • Developed training programs that enhanced sales techniques, cultivated customer relationships, and met aggressive sales expectations.
  • Executed brokering duties, procured and cultivated new and existing customer relationships, and handled pricing negotiations.
  • Identify prospective customers, developing and maintaining customer relationships, sales execution and meeting sales goals.
  • Selected by Store Management to teach training seminars on Company-Customer Relationships, Customer Service and Competition.
  • Prioritized customer service and satisfaction through communication, competitive pricing and building strong personal customer relationships.
  • Developed a strategic business plan to expand customer market while developing and managing existing customer relationships.
  • Developed customer relationships to identify business problems, orchestrated development of solutions, and oversaw implementation.
  • Provided sales support to account representatives, managed customer relationships, and customer acquisition and retention programs

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44. Company Policies

low Demand
Here's how Company Policies is used in Sales Manager jobs:
  • Worked with senior management in creating an understanding climate of expectation and enforcement of company policies, procedures and ethical practices.
  • Supervised and managed all store personnel with two superiors above my leadership, including implementing and enforcing company policies and procedures.
  • Interviewed and hired sales representatives, monitored overall job performance to ensure accuracy and adherence to company policies and procedures.
  • Adhere to complex sales compliance standards according to all applicable state and federal regulatory requirements and Company Policies and Procedures
  • Developed business relationships with external suppliers and complied with policies and procedures in accordance with company policies.
  • Ensured that each sales representative followed company policies and adhered to all state and federal insurance regulations.
  • Prepared activity reports with the interpretation, implementation and enforce company policies, strategies and procedures.
  • Ensured that company policies conformed to national and international import and export laws and regulations.
  • Ensured company policies and procedures are followed, recommending and implementing possible alternatives as needed.
  • Ensured that all personnel followed safety guidelines established by my Company policies and procedures.
  • Assisted in attaining financial objectives and ensured all company policies and procedures were followed.
  • Conducted new sales department employee orientation including benefits and company policies and procedures.
  • Reduced company operational liabilities through writing and implementing new company policies and procedures.
  • Followed food safety procedures according to company policies and health and sanitation.
  • Follow company policies and procedures and to effectively communicate them to subordinates.
  • Conducted group meetings to provide updated information on company policies and procedures.
  • Supervised and trained numerous employees on current sophisticated software and company policies.
  • Formulate various standard operating procedures and company policies to optimize organizational performance.
  • Entertained qualified potential clients in accordance with company policies and procedures.
  • Developed daily/weekly training on upcoming products, and current Company Policies.

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45. Direct Reports

low Demand
Here's how Direct Reports is used in Sales Manager jobs:
  • Drafted and executed a training program on territory management that was piloted with direct reports and implemented with entire department.
  • Integrated corporate Performance Management Process goal and review program locally and counseled direct reports in setting professional goals.
  • Enhanced personnel management, improved productivity, developed client relations, and oversaw multiple direct reports.
  • Monitored individual sales related goals to ensure direct reports exceeded targets, while ensuring optimum profitability.
  • Hired, managed and continuously trained 12 Sales Representatives/Direct Reports for Commercial and Municipal accounts.
  • Perform formal monthly developmental 1:1s with direct reports using a leadership capability review format.
  • Developed Direct Reports into Business-to-Business Sales Managers that were promoted within 12 months.
  • Hired and managed six direct reports and eight independent sales representative organizations.
  • Provided leadership and guidance to direct reports to accomplish loss mitigation objectives.
  • Maintained effective levels of communication with senior management and direct reports.
  • Ensured that performance of direct reports was managed appropriately.
  • Developed and performed performance appraisals on all direct reports.
  • Direct reports include frozen food/dairy clerks and grocery associates
  • Developed and managed 12 direct reports
  • Provided leadership and direction to direct reports and employees in the sales management and business development operations of engineered wood products.
  • Led team of 30+ direct reports in a call center environment, including overseeing hiring, training, and performance evaluations.
  • Supervised and trained 54 direct reports on how to sell memberships effectively while giving the best member service in the industry.
  • Work with direct reports to achieve revenue and incentive management goals, develop action plans to achieve goals in assigned territories.
  • Manage 60% of the store's top producers, with top performers being direct reports in the men's department.
  • Managed a team with 3 direct reports, the regional account executives were given specific geographical areas and verticals to grow.

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46. Phone Calls

low Demand
Here's how Phone Calls is used in Sales Manager jobs:
  • Performed general administrative duties such as dispersing e-mails, making and receiving phone calls and managed office-wide bookkeeping.
  • Supervised inmates during operational work hours, monitored telephone calls and insured credit card confidentiality.
  • Completed weekly reports; prospected business with phone calls/emails/Weekly Manager s Reception/ Lobby Liaison.
  • Conducted follow-up phone calls with each client confirming delivery confirmation and customer satisfaction.
  • Handled incoming telephone calls of prospect employees and businesses seeking temporary employment.
  • Answered Reservations department telephone calls using correct salutations and telephone etiquette.
  • Monitored quality by reviewing recorded phone calls for successes and opportunities.
  • Received incoming customer phone calls and scheduled appointments.
  • Trained new and existing agents to prepare them to not only take phone calls, but to close them with confidence.
  • Established and maintained close contact with top and target accounts through phone calls, tours, appointments, correspondence and entertainment.
  • Maintain and create charts for percentage of e-mails/phone calls answered on a timely basis comparing monthly charts to get percentages up.
  • Work with sales team to achieve weekly sales goals by making client phone calls, holding events, and suggestive selling.
  • Handled all daily phone calls, e-mails, mailings, meetings, appointments, marketing duties, and follow up calls.
  • Increased trade show contracts by 40% and vendors at trade shows by 30% via phone calls and networking events.
  • Respond to incoming emails from existing clients, taking phone calls from clients, scheduling appointments and meeting with clients.
  • Conducted multiple sales and administrative duties simultaneously that included phone calls, emails, mailings and data input and accuracy.
  • Answer multiple phone calls, respond to emails, count drawer and balance, and anything else that needed done.
  • Answer incoming phone calls from ticket line during current promotions and staff ticket sales booth on game nights as assigned.
  • Respond to incoming telephone calls, emails, and instant messaging chats from customers in a professional and timely manner.
  • Review previous customer logs and ensure that customers are followed up with by their salesperson with phone calls or letters.

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47. Special Events

low Demand
Here's how Special Events is used in Sales Manager jobs:
  • Established the Customer Service Center and effectively trained the telemarketing team Managed the Special Events Department, organizing seminars.
  • Maintained account executive responsibilities while developing and conducting fundamental training seminars on special events, promotions, and programming.
  • Provided personalized service product knowledge, creative solutions and special events, resulting in outstanding repeat business.
  • Developed and led a committee dedicated to improving employee moral through organized special events and performance incentives.
  • Collaborated closely with assistant managers to devise and implement merchandising plans for in-store promotions and special events.
  • Designed and placed advertising, featuring vehicle inventory; special events and manufacturer promotions.
  • Planned on-site execution of numerous special events, including groundbreaking ceremonies and grand openings.
  • Collaborated with marketing team on planning and participating in special events and conventions.
  • Communicated with wholesalers and ordered necessary supplies for daily operations and special events.
  • Developed strategic partnerships with key retailers during key holidays and special events.
  • Set up promotional calendar of special events to strategically increase business.
  • Coordinated culinary programs and special events creating excitement within the department.
  • Handled internet pricing, advertising/marketing, and coordinated special events.
  • Promoted sales through organizing special events and coordinating with distributors.
  • Handled inventory control duties and organized special events successfully.
  • Participated in evening art gallery showings and special events.
  • Manage special events and participates in community events.
  • Surpassed company expectations on all special events.
  • Oversee special events in designated market territory.
  • Coordinated all on-premise promotions and special events.

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48. Repeat Business

low Demand
Here's how Repeat Business is used in Sales Manager jobs:
  • Help ensure repeat business is generated with every sale through extensive follow up, excellent customer service and superior relationship development.
  • Developed and trained newly appointed HCS Sales and Field Applications Scientist representatives leading to increased customer satisfaction and repeat business.
  • Developed and maintained client accounts of $4,565,000 utilizing exemplary relationship management skills to generate repeat business and referrals.
  • Maximize yield management opportunities by maintaining consistent verbal and written communication with clients and consistently booking repeat business.
  • Developed personalized relationships with customers, and followed-up on service to ensure satisfaction, leading to repeat business.
  • Consulted with customers and vendors on projects resulting in individualized solutions resulting in repeat business and additional referrals.
  • Developed and expanded customer base to generated repeat business and provided exemplary customer service while ensuring customer satisfaction.
  • Established and maintained effective relationships with Realtor community and current homeowners to create sales and repeat business.
  • Established and maintained relationship with both existing and new customers to encourage new and repeat business opportunity.
  • Implement sales and customer service strategies that insure solid customer relationships and repeat business with quality customers.
  • Maintained long term client relationships and confidentiality, while ensuring repeat business by establishing brand loyalty.
  • Negotiated quotes/proposals and presented sales documents to key decision makers leading to new and repeat business.
  • Maintain positive, long-lasting relationship with customers to ensure overall satisfaction and possible repeat business.
  • Developed solid relationships with clients in order to achieve total customer satisfaction and repeat business.
  • Demonstrated excellent communication and follow-through with clients where strong relationships were imperative for repeat business.
  • Provide exemplary service building good business relationships with customers and generating significant repeat business.
  • Establish professional relationships in order to create repeat business and maintain superior customer service.
  • Developed internal and external communication systems that minimized customer complaints and increased repeat business.
  • Demonstrated strong follow-up abilities and attention to detail that produced high-rate of repeat business.
  • Succeeded in leveraging hotel rewards program to up-sell catering services and guarantee repeat business.

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49. Customer Preferences

low Demand
Here's how Customer Preferences is used in Sales Manager jobs:
  • Align customer preferences with brand needs while actively up-selling each business opportunity to maximize revenue.
  • Monitored and managed customer preferences to effectively incorporate market information into sales tactics.
  • Monitored customer preferences and directed and supervised team product knowledge and development.
  • Set pricing and monitored customer preferences to focus sales efforts effectively.
  • Monitored customer preferences to determine focus of sales efforts.
  • Monitor customer preferences to determine focus of inventory.
  • Monitor customer preferences/feedback for strategy and development.
  • Monitored customer preferences to determine focus of sales efforts, while resolving any types of concerns or complaints post sale.
  • Traveled to the territory analyzing market conditions, competition, and customer preferences in order to attain market dominance.
  • Monitored data of customer preferences, prepared financial reports, processed invoices, and compiled data for financial reports.
  • Utilize keen eye for detail in observing customer preferences and market trends to determine focus of sales efforts.
  • Acted as a customer liaison and helped in the selection of merchandise based on customer preferences and requirements.
  • Managed customer system set up including terms, order and delivery windows, and specialized customer preferences.
  • Directed the focus of sales duties based on customer preferences, market trends, and assigned objectives.
  • Determine price schedules and discount rates and monitor customer preferences to determine focus of sales efforts.
  • Set goals and deadlines for the department, monitored customer preferences to determine focus of sales efforts
  • Key management of 5 employees to determine focus of sales efforts and monitor customer preferences.
  • Monitor customer preferences on various makes and models to determine focus of sales efforts.
  • Added many new customers by reassessing customer preferences and appropriately realigning the sales focus.
  • Analyze marketing trends and purchasing patterns to evaluate customer preferences on kitchen designs.

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50. POS

low Demand
Here's how POS is used in Sales Manager jobs:
  • Managed dealership website with inventory updates and photos, providing maximum exposure of auto inventory to potential customers.
  • Analyzed financial indicators and proposed improvements, including cutting spending, reducing waste, and optimizing purchasing decisions.
  • Executed and supported the operational aspects of business booked by generating proposal, written contracts and customer correspondence.
  • Planned successful promotions and in-store sales events, demonstrated competitive purchasing, and developed/maintained positive vendor relations.
  • Ensured new personnel positioned for success and equipped to continually increase revenues by executing comprehensive sales training.
  • Devised product positioning and retail development strategies; achieved targets and delivered positive results in sales.
  • Manage end-to-end security audit of electronic equipment, eliminating the exposure of sensitive client data.
  • Identified target markets and opportunities for significant positioning change into electronic advertising market.
  • Developed marketing systems to enhance business exposure opening new avenues for revenue.
  • Prepared sales proposals for prospective clients and actively followed-up on all proposals.
  • Assume responsibility for acquisition of Pre-Owned Inventory and disposal of Wholesale Inventory.
  • Managed and trained co-workers with daily coaching opportunities and positive reinforcement.
  • Transferred to management position to advise independent agents throughout Southern Illinois.
  • Prepared bid proposals and made sales presentations for potential business opportunities.
  • Provided a positive customer service experience in a friendly non-aggressive manner.
  • Communicate with associates on possible career paths and advancement opportunities.
  • Increased company exposure by exhibiting at state and national conferences.
  • Re-positioned from DSD beer/beverage channel to Natural & Specialty distributors.
  • Promoted to management position after serving as outstanding sales associate.
  • Negotiated manufacturing contracts, accessed client needs and prepared proposals.

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20 Most Common Skill for a Sales Manager

Sales Goals24.9%
Product Knowledge15%
Sales Floor5.9%
Customer Service5.7%
New Accounts5.6%
Sales Representatives4.7%
Revenue Growth4.3%
Business Development3.3%

Typical Skill-Sets Required For A Sales Manager

RankSkillPercentage of ResumesPercentage
1
1
Sales Goals
Sales Goals
18.4%
18.4%
2
2
Product Knowledge
Product Knowledge
11.1%
11.1%
3
3
Sales Floor
Sales Floor
4.4%
4.4%
4
4
Customer Service
Customer Service
4.2%
4.2%
5
5
New Accounts
New Accounts
4.1%
4.1%
6
6
Sales Representatives
Sales Representatives
3.5%
3.5%
7
7
Revenue Growth
Revenue Growth
3.2%
3.2%
8
8
Business Development
Business Development
2.4%
2.4%
9
9
Annual Sales
Annual Sales
2.2%
2.2%
10
10
Trade Shows
Trade Shows
2.2%
2.2%
11
11
Customer Base
Customer Base
2%
2%
12
12
Customer Relations
Customer Relations
1.9%
1.9%
13
13
Market Share
Market Share
1.9%
1.9%
14
14
Sales Training
Sales Training
1.8%
1.8%
15
15
Internet
Internet
1.8%
1.8%
16
16
New Clients
New Clients
1.8%
1.8%
17
17
Inventory Control
Inventory Control
1.7%
1.7%
18
18
Client Relationships
Client Relationships
1.7%
1.7%
19
19
Sales Department
Sales Department
1.7%
1.7%
20
20
Customer Complaints
Customer Complaints
1.6%
1.6%
21
21
Sales Plan
Sales Plan
1.5%
1.5%
22
22
Sales Reps
Sales Reps
1.4%
1.4%
23
23
Weekly Sales Meetings
Weekly Sales Meetings
1.4%
1.4%
24
24
Sales Process
Sales Process
1.3%
1.3%
25
25
Daily Operations
Daily Operations
1.2%
1.2%
26
26
Direct Sales
Direct Sales
1.1%
1.1%
27
27
Sales People
Sales People
1.1%
1.1%
28
28
CRM
CRM
1.1%
1.1%
29
29
Sales Efforts
Sales Efforts
1%
1%
30
30
Sales Activities
Sales Activities
1%
1%
31
31
Potential Customers
Potential Customers
0.9%
0.9%
32
32
Action Plans
Action Plans
0.9%
0.9%
33
33
Sales Personnel
Sales Personnel
0.9%
0.9%
34
34
Account Management
Account Management
0.9%
0.9%
35
35
Inventory Management
Inventory Management
0.9%
0.9%
36
36
Sales Presentations
Sales Presentations
0.8%
0.8%
37
37
Performance Reviews
Performance Reviews
0.8%
0.8%
38
38
Cold Calls
Cold Calls
0.8%
0.8%
39
39
Sales Professionals
Sales Professionals
0.7%
0.7%
40
40
Retail Store
Retail Store
0.7%
0.7%
41
41
New Product Development
New Product Development
0.7%
0.7%
42
42
Bank Deposits
Bank Deposits
0.7%
0.7%
43
43
Customer Relationships
Customer Relationships
0.7%
0.7%
44
44
Company Policies
Company Policies
0.6%
0.6%
45
45
Direct Reports
Direct Reports
0.6%
0.6%
46
46
Phone Calls
Phone Calls
0.6%
0.6%
47
47
Special Events
Special Events
0.6%
0.6%
48
48
Repeat Business
Repeat Business
0.5%
0.5%
49
49
Customer Preferences
Customer Preferences
0.5%
0.5%
50
50
POS
POS
0.5%
0.5%

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