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Job outlook for sales managers in the United States
Sales manager job growth summary. After extensive research, interviews, and analysis, Zippia's data science team found that:
The projected sales manager job growth rate is 5% from 2018-2028.
About 23,800 new jobs for sales managers are projected over the next decade.
Sales manager salaries have increased 12% for sales managers in the last 5 years.
There are over 384,441 sales managers currently employed in the United States.
There are 119,066 active sales manager job openings in the US.
The average sales manager salary is $73,952.
Are sales manager jobs in demand?
Sales Manager job and salary trends over time
Sales Manager jobs over time
Sales Manager job growth rate over time
| Year | # Of Jobs | % Of Population |
|---|---|---|
| 2021 | 384,441 | 0.11% |
| 2020 | 344,885 | 0.10% |
| 2019 | 361,717 | 0.11% |
| 2018 | 348,822 | 0.11% |
| 2017 | 346,239 | 0.10% |
Average sales manager salary over time
Sales Manager salary by year
| Year | Avg. Salary | Hourly Rate | % Change |
|---|---|---|---|
| 2025 | $73,952 | $35.55 | +4.5% |
| 2024 | $70,794 | $34.04 | +1.9% |
| 2023 | $69,441 | $33.38 | +2.6% |
| 2022 | $67,674 | $32.54 | +2.6% |
| 2021 | $65,941 | $31.70 | +3.6% |
Sales Manager jobs by state
Most common states for sales managers
| Rank | State | Population | # of Jobs | Employment/ 1000ppl |
|---|---|---|---|---|
| 1 | District of Columbia | 693,972 | 324 | 47% |
| 2 | Massachusetts | 6,859,819 | 1,233 | 18% |
| 3 | Delaware | 961,939 | 169 | 18% |
| 4 | Illinois | 12,802,023 | 1,956 | 15% |
| 5 | Oregon | 4,142,776 | 638 | 15% |
| 6 | Utah | 3,101,833 | 480 | 15% |
| 7 | Minnesota | 5,576,606 | 785 | 14% |
| 8 | Colorado | 5,607,154 | 776 | 14% |
| 9 | Connecticut | 3,588,184 | 503 | 14% |
| 10 | New Hampshire | 1,342,795 | 193 | 14% |
| 11 | Georgia | 10,429,379 | 1,319 | 13% |
| 12 | North Carolina | 10,273,419 | 1,314 | 13% |
| 13 | Virginia | 8,470,020 | 1,070 | 13% |
| 14 | Vermont | 623,657 | 79 | 13% |
| 15 | California | 39,536,653 | 4,864 | 12% |
| 16 | New Jersey | 9,005,644 | 1,058 | 12% |
| 17 | Washington | 7,405,743 | 886 | 12% |
| 18 | Indiana | 6,666,818 | 812 | 12% |
| 19 | Maryland | 6,052,177 | 725 | 12% |
| 20 | North Dakota | 755,393 | 94 | 12% |
Most common cities for sales managers
| Rank | City | # of Jobs | Employment/ 1000ppl | Avg. Salary |
|---|---|---|---|---|
| 1 | Annapolis | 12 | 30% | $79,892 |
| 2 | Lansing | 12 | 10% | $82,102 |
| 3 | Springfield | 12 | 10% | $69,734 |
| 4 | Atlanta | 31 | 7% | $72,507 |
| 5 | Des Moines | 15 | 7% | $54,297 |
| 6 | Orlando | 14 | 5% | $70,949 |
| 7 | Baton Rouge | 12 | 5% | $61,872 |
| 8 | Boston | 27 | 4% | $83,857 |
| 9 | Denver | 19 | 3% | $53,637 |
| 10 | Washington | 19 | 3% | $86,003 |
| 11 | Sacramento | 17 | 3% | $75,210 |
| 12 | Indianapolis | 17 | 2% | $65,127 |
| 13 | San Francisco | 15 | 2% | $77,618 |
| 14 | Baltimore | 13 | 2% | $79,884 |
| 15 | Chicago | 30 | 1% | $74,492 |
| 16 | Phoenix | 22 | 1% | $62,461 |
| 17 | Los Angeles | 21 | 1% | $76,413 |
| 18 | San Diego | 17 | 1% | $76,443 |
| 19 | New York | 21 | 0% | $97,607 |
Sales Manager job outlook: Expert opinions
Our panel of sales manager experts
Weber State University
University of Southern Mississippi
University of Alaska Fairbanks
Texas Christian University
Texas Christian University
University of Maryland
Baylor University
Adecco USA
Liberty University
Clarion University of Pennsylvania
St. John Fisher College
Saint Mary’s University of Minnesota
Penn State Erie, The Behrend College
University of Vermont
SUNY New Paltz
State University of New York (SUNY) at Geneseo
Emsi
Texas A&M University
Montclair State University
Ryan McKeehan
Weber State University
General Sales, Merchandising And Related Marketing Operations
What will help Sales Managers increase their earning potential?
Ryan McKeehan: With the rapid advancement of AI and other technologies, the role of salespeople is evolving. In this changing landscape, superior soft skills will be in high demand. The ability to communicate effectively, provide exceptional customer service, and sell ethically will be more crucial than ever. By honing these skills, one can stay ahead in the job market.
What Sales Manager skills would you recommend for someone trying to advance their career?
Kevin Buckley: Adaptability - The sales environment is evolving rapidly with changes in buyer expectations, technologies, and go-to-market strategies. Successful salespeople will need to be highly adaptable, comfortable with change, and able to quickly adjust their approach as needed. Those stuck in outdated methods will struggle. Digital Selling - The ability to effectively sell through digital channels and virtual interactions is now table stakes. Mastering skills like virtual presentations, video marketing, social selling, and leveraging sales technology tools will separate the top performers. Buyers expect a seamless, digitally-enabled experience. Business Acumen - More than ever, salespeople need the ability to position their products/services as strategic solutions that tangibly impact the client's key objectives, financial metrics, and business outcomes. Knowing how to speak the language of business strategy is crucial for consultative selling.
What general advice would you give to a Sales Manager?
Derrek Schartz: Be agile and able to adapt. Sales has changed more of the last 20 years than over the previous 100. It's not your father's sales career. Over the last several decades the role of sales in most organizations has changed dramatically.
What will help Sales Managers increase their earning potential?
Jaunelle Celaire: 2. Leadership - the world needs more of these; the ability to lead, craft and grow. Digital literacy - this world is definitely turning digital and virtual is the new trend. Emotional intelligence - there is a vast number of personalities in our world today; individuals grow and it is our job to stay emotionally connected, so we can operate more effectively.
Ken Corbit Ph.D.
Assistant Professor of Professional Practice in MarketingTexas Christian University
Specialized Sales, Merchandising And Marketing Operations
What general advice would you give to a Sales Manager?
Ken Corbit Ph.D.: Strategic
Company Selection:
Focus on joining companies with robust sales training programs, emphasizing consultative selling. Look for organizations that invest in your development, providing live calling experiences, quota-driven sales processes, and exposure to tools like Salesforce.
Tech
Proficiency and Sales Tools Mastery:
Familiarize yourself with cutting-edge sales technologies, including CRM tools like Salesforce. Your proficiency in these tools will not only streamline your sales processes but also position you as a tech-savvy professional in the competitive sales landscape.
Hands-On
Experience:
Actively engage in live calling, take ownership of sales funnels, and work with senior hiring authorities during your training. This hands-on experience will not only build your confidence but also prepare you for the challenges of consultative selling.
Research
and Decision-Making Skills:
Develop strong research skills to evaluate companies based on fit, growth opportunities, compensation structures, and overall potential. This informed decision-making approach will set you apart and empower you to navigate the sales landscape strategically.
Mentorship
and Networking:
Seek mentorship both within and outside your organization. Building relationships with mentors who invest in your sales skills and knowledge will provide valuable insights. Additionally, actively participate in online forums to connect with practical sales
knowledge and best practices.
What Sales Manager skills would you recommend for someone trying to advance their career?
Ken Corbit Ph.D.: AI-Integrated Consultative Selling: Recognize the evolving role of AI in sales. Embrace AI tools that enhance your pre-call preparation, role-playing, agenda setting, and call talk track development. Stay ahead by incorporating AI into your sales strategies to deliver personalized and efficient client engagements.
What will help Sales Managers increase their earning potential?
Ken Corbit Ph.D.: Holistic
Knowledge Mastery:
Become an expert in your industry, staying abreast of market trends, and thoroughly understanding the products/services you sell. This comprehensive knowledge will empower you to provide exceptional value, resulting in higher sales success and increased client
retention.
Strategic
Question-Based Selling:
Master the art of question-based selling. Use insightful questions to uncover client needs, address pain points, and tailor your approach. This strategic skill will not only boost initial sales but also contribute to secondary sales and long-term client satisfaction.
Compensation
Structure Expertise:
Understand your organization's compensation structure thoroughly. This includes baseline compensation, commission and bonus plans, and additional benefits. This knowledge allows you to set realistic targets, maximize your earnings, and take full advantage
of uncapped commission structures.
Consistent
Target Achievement:
Consistently meet or exceed targets and quotas to demonstrate your value. This not only enhances your immediate success but also positions you for continuous earning potential, especially in roles with uncapped commissions.
Negotiation
and Value Recognition:
Develop negotiation skills to ensure you are compensated appropriately. Recognize your worth and, when appropriate, discuss compensation adjustments or additional benefits with your employer. A proactive approach to recognizing and articulating your value
contributes to your overall salary potential.
In a rapidly evolving sales landscape, continuous learning, tech adaptability, and proactive career management are fundamental for achieving sustained success in consultative sales.
Dr. Brandon Chicotsky
Assistant Professor of Professional Practice in Marketing at the TCU Neeley School of BusinessTexas Christian University
Specialized Sales, Merchandising And Marketing Operations
What skills stand out on Sales Manager resumes?
Dr. Brandon Chicotsky: Substantiated numbers such as sales pipeline efficiency, callbacks, meetings, and repeat purchasing are more important than listing responsibilities. Also, management-level personnel should have team growth numbers and coaching methodologies listed with substantiated returns from such efforts.
What soft skills should all Sales Managers possess?
Dr. Brandon Chicotsky: Ability to listen, humility, empathy toward clients, due diligence regarding pre-meeting research, authenticity (i.e., engaging personnel with honesty and with thoughts, words, and actions all aligning), and integrity with the client and within your firm.
What hard/technical skills are most important for Sales Managers?
Dr. Brandon Chicotsky: Sales enablement software, customer relationship management systems; customer analytics and social listening tools; and video playbooks are becoming increasingly important.
What skills will help Sales Managers earn the most?
Dr. Brandon Chicotsky: Research about the client and strategic questions (with active listening) to understand a client's needs and opportunities will help a sales professional determine if there is value alignment, which leads to more efficient and remunerative outcomes.
Roland Rust Ph.D.
Distinguished University Professor, David Bruce Smith Chair in Marketing, Executive Director, Center for Excellence in Service, Ph.D., Business Administration, University of North Carolina at Chapel Hill MarketingUniversity of Maryland
Robert H. Smith School of Business
What skills stand out on Sales Manager resumes?
Roland Rust Ph.D.: One might think that a stellar sales record would be most important, but that would be most relevant only if the individual has prior sales manager experience. If promoting a salesperson to sales manager, the thing that may be missing is administrative and managerial skills. In addition, we are in a technological revolution, driven by AI, which means that prior knowledge and experience with AI-related analysis would also definitely stand out (although probably hard to find).
What soft skills should all Sales Managers possess?
Roland Rust Ph.D.: We consider empathy the most important soft skill (see our 2021 book, "The Feeling Economy: How Artificial Intelligence Is Creating the Era of Empathy," authored with Ming-Hui Huang). This is central for both sales managers and salespeople. The sales manager can best manage a salesperson by being able to understand their emotions. Different salespeople require different approaches. Likewise, salespeople need to relate to the customer's feelings. In addition, because so much of business is now digital, and we're in a pandemic of unknown duration, skills on media such as Zoom are more important than ever, as is the capability of texting and other modes of electronic communication.
What hard/technical skills are most important for Sales Managers?
Roland Rust Ph.D.: Artificial intelligence is taking over many thinking tasks throughout the economy (see our recent book). Few salespeople or sales managers are AI experts, but at least they need to be aware of the state-of-the-art in that field, enough to know how best to manage human-AI teams. In the sales context, this generally means using AI in the "backroom" and using people for customer contact, although AI salespeople (e.g., chatbots) are becoming more widespread.
What skills will help Sales Managers earn the most?
Roland Rust Ph.D.: My co-author, Ming-Hui Huang, and I conducted a research study about the "Feeling Economy" published in the California Management Review in 2019. In that study, which tested our predictions about the impact of AI, we investigated US government data to determine which skills are paying more over time. Interestingly, and across various industries, we found that soft skills were increasing in pay the fastest. This makes sense because as AI takes over more thinking tasks, humans will need to focus more on feeling tasks. With sales and sales management being among the most people-oriented jobs that exist, those choosing this career direction are doing the right thing!
Andrea Dixon Ph.D.
Executive Director, Center for Professional Selling, Frank and Floy Smith Holloway Endowed Professorship in Marketing, President, University Sales Center Alliance 2019-2021Baylor University
Hankamer School of Business
What skills stand out on Sales Manager resumes?
Andrea Dixon Ph.D.: Like salespeople, sales managers must focus their resumes on tangible, objective performance results that are achieved by their teams.
Growth in revenue or quota attainment for the overall team are examples of the types of objective performance results that matter.
High-performing sales managers also highlight long-term performance indicators, which includes both long-term revenue growth by the unit
AND investment metrics that signal the sales manager is building company results for the long run. For example, a high-performance sales manager focuses on building and maintaining a high-performing unit. Such a manager looks to move low performers to other roles where they can be successful.
Another investment metric that a sales manager can signal is the percent of their unit promoted to managerial roles in the organization.
What soft skills should all Sales Managers possess?
Andrea Dixon Ph.D.: Since sales professionals have a lot of information available to them today via customer relationship management (CRM) systems, the sales manager's "supervisory" role is less important (especially for experienced sellers). Consequently, the sales manager needs to be more of a coach and enabler of high performance. Having confidence balanced with humility allows the sales manager to engage more effectively with their salespeople.
One of the critical soft skills for sales managers going forward will be the ability to connect members of the sales team to others in the organization - in other words, the sales manager of the future needs to have strong skills in network building for others. Sellers have access to data which helps them build success.
They also need access to the right people to turn to when they need specific expertise or assistance.
What hard/technical skills are most important for Sales Managers?
Andrea Dixon Ph.D.: One of the growing technical skill requirements for sales managers is in the area of data analytics. Our performance and customer systems provide a myriad of data, and the role of the sales manager is to be a sense-maker of that mound of data. What are the implications for changes in strategy or behavior evident in last quarter's activity? How can the sales manager help a specific seller "see" where the data suggest new approaches?
What skills will help Sales Managers earn the most?
Andrea Dixon Ph.D.: People who can recognize patterns (in data, in people), build connections with and across others, create a focus on high-performance behaviors, and lead with a confident humility are those who will win today and in the future business environment.
What are the biggest trends we'll see in the Sales Manager job market given the pandemic?
Madeleine Felion: - Increased wages and a focus on upskilling and reskilling are some of the biggest trends we're seeing, especially as the COVID-19 pandemic further accelerates the demand for certain skillsets.
- The ability to work from home - if the position allows, remote work and the flexibility it offers is here to stay.
- Safety is also top of mind for employers. Companies have made production schedule changes to accommodate social distancing, as well as implemented virtual processes for the application and onboarding phases, such as video and telephone interviews replacing in-person interviews.
How have salaries changed over time for Sales Managers?
Madeleine Felion: - While we recruit in a wide range of positions, we are seeing hourly pay rates increase as the demand for a shrinking labor pool grows. Some career fields, where there is a significant skills gap, such as CNC machinists, industrial maintenance technicians and quality technicians, have seen significant salary growth as demand for these skills increases and the candidate pool remains stagnant.
- Salaried positions are also growing as the demand increases for experience in niche skills sets.
What technical skills for a Sales Manager stand out to employers?
Madeleine Felion: - In many hourly positions, math and measurement skills are increasingly sought after by companies - these skills can apply to several jobs from quality to CNC machining.
- Data entry and accuracy is a skill many nontraditional jobs are asking for as machines become more automated. Computer skills continue to stand out as it also applies to many in-demand roles.
- Other skills include experience working with ERP software systems such as SAP, Oracle and Syteline. Niche skills such as lean manufacturing, Six Sigma, 5S and a variety of ISO quality standards are highly desired in most manufacturing companies.
What are the biggest trends we'll see in the Sales Manager job market given the pandemic?
Chris Huseman Ph.D.: I can foresee several business reconsidering their business structure from a brick and mortar to continuing in a virtual office space. This can be a wonderful opportunity for businesses to gain a more diverse work force with enhanced skillsets that may have been limited in the past to geographical barriers, travel and moving expenses. Businesses will also, with this in mind, want to see more proof of a job candidate's competencies and offer them virtual "tests" to assess their abilities. This now can be done with far less costs than it was before. Candidates will be challenged to showcase their skillsets and a greater importance on their production, critical thinking and creativity will be demanded. We have seen many new graduates finish their schooling in a virtual on online context. Candidates are going to have to embrace a digital world but yet develop ways to still ensure they and the company they work for are able to communicate and provide a personable experience and brand to customers they serve. There will also be a high importance placed on a candidate's ability to be flexible and adapt to change like never before.
How have salaries changed over time for Sales Managers?
Chris Huseman Ph.D.: Yes, salaries have changed in the marketing field because of the fragmentation of specialties that have developed especially in the digital marketing field. In the past, a marketing specialist was amongst the more common entry level positions. Today, I see less general entry level positions and more specific channel positions such as Social Media Specialists, E-mail Delivery Specialist, Paid Media Specialists and others. On the positive side, I see this as a benefit to new hires as it gives them the opportunity to focus within their responsibilities and develops their skillsets much quicker in that area than they would be if they were responsible for more general duties. From my observation and in talking with students, salaries are higher and there is a greater focus in such responsibilities. Smaller companies especially are realizing they can be more efficient with remote solutions while still maintaining camaraderie, production and cohesiveness of their staff members. On the other side, new hires seem to be less worried about higher salaries when they don't have to relocate or have expenses such as daily work travel, clothing expenses, and they can enjoy a more relaxed atmosphere. Salaries have changed but the bigger change is in the work/life balance new hires are able to maintain, which is a high priority for students.
What certifications/licenses/courses can have the biggest impact for Sales Managers?
Chris Huseman Ph.D.: Certifications are being offered by a variety of organizations and entities. Job prospects need to critically evaluate the offering organizations of such and their reputations. Having several certifications myself and reviewing many that are offered, the Professional Certified Marketer certifications offered by the American Marketing Association are among the best investments a person in marketing can make. The PCM Digital Marketing, for example, is a rigorous certification that covers the digital marketing landscape extremely well. It is very affordable and is backed by one of the leading organizations in the field of marketing. In addition, specifically to the digital marketing field, Google Garage's Digital Marketing Certification is good and it's free along with several other free ones from Google. As well, Hubspot offers several wonderful certifications that are free and speak to the heart of skills required in the field of Digital Marketing.
How have salaries changed over time for Sales Managers?
Dr. Miguel Olivas-Luján Ph.D.: Again, there is wide variation across industries and occupations. The Bureau of Labor Statistics reported a nationwide drop (relative to the previous month) of 4 cents in average hourly earnings for workers on private payrolls, but an increase of 2 cents for private-sector production and nonsupervisory employees; little changes were observed for healthcare and information employers (https://www.bls.gov/news.release/empsit.nr0.htm). The largest gains (on a yearly basis) were reported by the Financial activities sector, and the lowest by Mining and logging (https://www.bls.gov/news.release/empsit.t19.htm). Unfortunately, the BLS does not publish regional data, but I am confident that some states have observed more gains than others.
What are the biggest trends we'll see in the Sales Manager job market given the pandemic?
Dr. Miguel Olivas-Luján Ph.D.: As the economy "reopens" (thanks to appeased fears of contagion driven by vaccination, herd immunity, people worn out by the lockdowns, warmer weather, etc.), we should see workforce adjustments across industries and occupations. Already in March, unemployment was returning to 6% (from a high of 14.8% in April 2020, but after a low of 3.5 in February 2020; https://data.bls.gov/timeseries/LNS14000000). Barring unexpected resistance in the virus variants or other influences, the summer and fall months should give us better job market numbers, but this recovery seems to be benefitting some population segments more than others. The unemployed rate for teenagers was at 13%, followed by Blacks (9.6%), Hispanics (7.9%), Asians (6%), adult men (5.8%), and adult women (5.7%; more detail is available at https://www.bls.gov/news.release/empsit.nr0.htm).
What technical skills for a Sales Manager stand out to employers?
Dr. Miguel Olivas-Luján Ph.D.: Of course, there is variation across industries, but the long lockdown months have highlighted the need for skills that make telecommuting and work from home more efficient and effective. The ability to use not just technologies but also work habits that allow collaboration mediated by information and communication tools has only become more valuable. With this, I mean that it is important to use Zoom, Teams, Skype, and similar technologies, but even more than that, scheduling, collaboration, creative, professional-grade, and timely delivery (in the absence of face-to-face interaction) is vital. If a higher proportion of work-from-home becomes predominant (as many commentators expect), these skills are likely to differentiate high-performers from their counterparts.
What will help Sales Managers increase their earning potential?
Clair Smith Ph.D.: St. John Fisher is at its core a liberal arts college, and I'm a firm believer that a grounding in how to reason and make sound independent judgments is critical. And in Economics, that's what we do. I believe that graduates who can effectively reason and think through the implications of important decisions, who have quantitative skills to analyze and interpret data to inform those decisions, and who can powerfully communicate those arguments to others through the written and spoken word will have the greatest professional success and financial remuneration.
Will there be an enduring impact of the coronavirus pandemic on Sales Managers?
Clair Smith Ph.D.: Yes, I'm sure there will be an enduring impact of the coronavirus pandemic on graduates. The latter part of their college experience was fundamentally different from what they expected. Besides the obvious changes to how classes were conducted, social, athletic, and internship opportunities were all diminished or altered. They lived something very different from what they were expecting. It was often hard. Yet for many of them, these challenges and struggles formed the crucible in which students developed adaptability and resilience. And those traits will be valuable for them going forward both personally and professionally.
What's a good job out of college for Sales Managers?
Clair Smith Ph.D.: I don't think there is a simple answer to this. What constitutes a good job out of college varies widely. Ultimately I hope every graduate lands in a place where they can use their interests, skills, and passion to do something they find meaningful and for which they are fairly compensated. While some people may find that immediately upon graduation, others may have to gain additional experience and credibility to get there.
Will there be an enduring impact of the coronavirus pandemic on Sales Managers?
Dr. LaRae Jome Ph.D.: Yes, while we might try to get back to "normal" or pre-pandemic times, there will likely be an enduring impact on psychology graduates.
For those psychology students who have been finishing their college degrees during this time, they may not have been able to participate fully in internship, volunteer, or research experiences with faculty. These out-of-classroom experiences can be useful in obtaining employment after college or in having a more competitive applications to graduate schools in psychology. On the positive side, many of the "soft skills" that psychology undergraduates learn in college will be very valued in the post-pandemic workplace. We are seeing an increased need for workers who have good critical thinking, listening, and empathy skills.
What will help Sales Managers increase their earning potential?
Dr. LaRae Jome Ph.D.: As with other fields, the higher the degree you have, the greater your earning potential. The master's degree in counseling typically requires two years of graduate school and a year of supervision before getting licensed as a counselor. The highest degree is the doctoral degree (either a PhD or a PsyD) and you need a doctorate and to be licensed in your state in order to be a psychologist.
One of the ways that counselors and psychologists can potentially increase their earning potential is by having their own private practice or by launching other services beyond individual client sessions, such as providing groups, workshops, and coaching or consulting services.
What certifications/licenses/courses can have the biggest impact for Sales Managers?
Dr. LaRae Jome Ph.D.: College graduates with a psychology major have a number of valuable skills needed in the workplace, including critical thinking, communication, and empathy. The undergraduate psychology major prepares students for a wide range of jobs, but because, like other liberal arts majors, it does not provide training toward a particular job, psychology graduates will be competing with other graduates for similar entry-level jobs. Gaining internship or research experiences while in school can help students gain experience in specific areas, which can help with getting jobs. For psychology graduates who are interested in social service positions that do not require an advanced degree, the demand for these jobs will likely be high. While these jobs tend to be lower pay, compared to other jobs that require a college degree, there will likely be a great need for assistance in social service programs.
In order to get a job within the field of psychology, college graduates need to pursue a master's degree or doctoral degree and then get licensed to practice counseling or psychology in the state in which they live.
The impact of the pandemic on psychology students who continue on to pursue a master's or doctoral degree may actually be quite positive in terms of job prospects. The pandemic was a difficult time for most people, whether it was living in isolation, losing a job, being afraid of getting sick, or just the fear that comes with not knowing what is going to happen in the future. Many people sought mental health care during the pandemic to help with feelings of anxiety or depression, and the stigma of seeking counseling services is deceasing for many people. Master's level counselors and doctoral-level psychologists are trained to help people with a wide range of emotional issues and it is likely that as we move into a post-pandemic world, there will be an increased need for counseling services.
Will there be an enduring impact of the coronavirus pandemic on Sales Managers?
Lisa Elliott Ph.D.: Yes, the virus has stalled many projects and created a pent-up demand for hiring. We expect that as the pandemic lifts, projects will be back on track and hiring will pick up. In general, psychologists with a background in human factors are highly sought after as we work in nearly every industry and in government. We expect that students will find a robust job market in the years ahead in human factors/user experience design.
What certifications/licenses/courses can have the biggest impact for Sales Managers?
Lisa Elliott Ph.D.: In human factors, there have been several attempts to create a licensing structure, but none has gained traction. Students who have a good electronic portfolio, know the basics of experimentation, know statistics, and have several user experience or human factors projects are very competitive in the job market. An electronic portfolio on any of the predominant portfolio sites or a website is best.
What will help Sales Managers increase their earning potential?
Lisa Elliott Ph.D.: We are starting to see demand for data visualization in addition to the traditional user experience education requirements. Students who can take unstructured data sets and create a meaningful story helps the organization and the user understand complex situations. We expect that data visualization and data modeling will be a future skill for those in human factors psychology and for user experience design professionals.
What will help Sales Managers increase their earning potential?
Madison Berry: Honestly, being willing to negotiate is going to become a bigger and bigger factor in earning potential. Do your research, know your worth, and stand up for what you think you should be paid. This is tricky right out of college, but with experience it becomes more and more powerful.
Of course, specialized certifications can also help - again, adding credentials relevant to your field will show initiative and focus. Adding tangential skills can also help make you a candidate for more specialized roles. We have employers come to us from the Finance industry looking for students who can code and analyze data; marketing is full of specialized roles for working with social media, consumer data, and technology integration. Finding your niche of interest and building skills through courses and personal projects can make you a more attractive candidate with more negotiating power.
Will there be an enduring impact of the coronavirus pandemic on Sales Managers?
Madison Berry: There will definitely be an enduring impact on students who graduate during the COVID-19 pandemic. Overall, I think this may be more of an emotional or mental impact than a career one. Everyone will have that shared experience of a very strange year. They may be more likely to jump at new opportunities and feel a little more comfortable taking risks to get experience. Everyone is worried about "falling behind" and also tired of being in quarantine - so that may fuel some big career moves in the first few years out of college!
I think expectations for work-life balance and flexibility for work may also come out of this. Students know a lot more about their own working styles now - they have been forced over this time to try online, in-person, and hybrid learning, and they've seen how all of those options suit them. I think there will be a higher desire for remote work opportunities for some, while others now know remote is *definitely* not the work environment they want.
What certifications/licenses/courses can have the biggest impact for Sales Managers?
Madison Berry: The bachelor's degree is still the gold standard for employment out of college, but a specific degree isn't as necessary as we might think. We have UVM alumni come visit us to talk about their storied careers in Finance, and they graduated with Political Science, Engineering, and Sociology degrees. Some industries are more rigid than others - having a Masters of Accountancy and passing your CPA is key for working in many accounting areas, for example - but when it comes to wanting to work in business, being able to show transferrable and useful skills is most important. Critical thinking, problem solving, willingness to learn, and communication skills are key.
Felicia Hodges
InstructorSUNY New Paltz
Deptment of Digital Media and Journalism
What will help Sales Managers increase their earning potential?
Felicia Hodges: Flexibility and willingness to adapt will help all media practitioners increase their earning potential. If you are a photojournalist who shoots still images for print and/or online publications, get familiar with video. If you are passionate about covering crime or government beats, have more than a working knowledge of sports and education, too. Heck, learn photojournalism basics! In other words, versatility is necessary and it will be expected.
Will there be an enduring impact of the coronavirus pandemic on Sales Managers?
Felicia Hodges: I think there will definitely be fallout from the pandemic for soon-to-be graduates simply because it has been such a difficult year - and it ain't over yet. Maybe the hard, fast, "deadlines are sacrosanct!" imprints that were par for the non-COVID course haven't been so much lately, as a bulk of pandemic life has been about accounting for what students might have been/are dealing with due necessary COVID-induced work or lifestyle changes. And because many of the "real world" training/trial outlets weren't available (i.e. school print publications had to shift schedules or halt publishing altogether as staffs weren't able to meet in person; internships were non-existent or done almost entirely virtually, etc.), there weren't concrete ways to help students put the theories of what they learned in the classroom to practical use. It may be a steep learning curve for the newly-degreed journalism (as well as other media) practitioners.
What's a day at work look like for a Sales Manager?
Felicia Hodges: A day at work for new graduates probably won't include being surrounded by co-workers in a newsroom/editorial space. It might lean more toward a lot of marketing/lobbying for a freelance gig from a home office instead. As journalists are often encouraged to hone their skills at smaller outlets (community newspapers, small radio/broadcast stations or boutique firms for instance), it could be devastating to those new to the job market to realize that many of those spaces no longer exist or aren't able to hire anything other than freelancers due to financial fallout from the pandemic as well as the nature of newspaper restructuring, buyouts and mergers.
Dr. Ian Alam
Professor of MarketingState University of New York (SUNY) at Geneseo
School Of Business
Will there be an enduring impact of the coronavirus pandemic on Sales Managers?
Dr. Ian Alam: Companies hire graduates based on the perception of business growth or future growth in customer acquisitions. Currently the perception is that pandemic will die down in the near future. Yet the reality is somewhat different. The COVID cases are going up everywhere in the country and abroad. Therefore, the recent uptick we saw in hiring will fade away very soon. As a result, I expect an enduring negative effect on the graduate employments prospects. However, if our current vaccination program leads to herd immunity, i.e. at least 70% of the population is vaccinated by the end of summer, then the economy will open up further. This will encourage the employers to start the hiring again.
What certifications/licenses/courses can have the biggest impact for Sales Managers?
Dr. Ian Alam: Micro credentials are an important tool that all graduates must have in this tough employment market. In all areas of business and economics education, some type of micro credentials are available. Some are free of charge and some have small fees. For example, in the field of marketing, two organizations offer free credentials for social media marketing to the students enrolled in a college. These are Hootsuite and Hubspot, which offer micro credentials for social media marketing. For others who are not students, a fee applies. Besides, there are several organizations that are offering credentials after the completion of short online courses in a variety of fields. I believe students must look at these micro credentials right after the college to make themselves more marketable.
What will help Sales Managers increase their earning potential?
Dr. Ian Alam: Gaining as much experience as possible via internships and volunteer work combined with aforesaid microcredentials will be very helpful for the recent graduate to negotiate better package. I also recommend the graduates to accept any employment they can get rather wait for the perfect ones. The reason is that any work experience will be valuable later.
What are the biggest trends we'll see in the Sales Manager job market given the pandemic?
Rob Sentz: Ultimately the pandemic is a blip that is accelerating some changes that were already in the market. More people and companies are opting for remote work and tech skills remain vitally important. What I think people really need to understand is that what we saw in 2020 was an accelerate to a broad set of trends that were already in place, but likely not being noted amongst many people in the labor market:
- Yes, we have experienced the loss of millions of jobs, but we have also seen the labor force participation rate decline at an even faster rate. This means that there are fewer working age adults interested in work than we have ever seen
- As huge numbers of baby boomers retire, they are going to leave millions of open positions that will be hard-to-fill
- Many sectors today (logistics, healthcare, tech, core business functions (like sales, marketing, CS, finance, HR, and operations), education, skilled trades, and public safety are desperate for talent.
- The replacement rate for workers isn't as great as the need for labor
For more: www.economicmodeling.com
And www.economicmodeling.com
How have salaries changed over time for Sales Managers?
Rob Sentz: As demand increases and supply decreases, wages are going up. Weekly wages increased 7% last year and we are seeing the companies have raised their advertised wages (the amount they are willing to pay to get you in for an interview) by as much as 16%. This means that there is a lot of opportunity and companies are willing to pay to get the talent they need.
What certifications/licenses/courses can have the biggest impact for Sales Managers?
Rob Sentz: The key thing as people begin the search in the labor market is to not be so locked into a specific degree or certification. We try to (a) highlight those areas of work that need people, (b) show the key skills that are needed, and (c) allow people to line up to where their strengths, interests, and skills can really flourish.
All this is to say, that it is hard to pit degree against degree. Can you do well with an English degree? Well, yes. If you understand where to apply your interests, knowledge, and skills to help other people. Should everyone pursue an English degree? Well, no. Start with where you can solve problems and apply what you have learned / the skills you have gained to help other people. And think about how your knowledge and skills relate to key sectors of work that really have a lot of problems that need solving.
Finally, the ability to combine human (soft) skills with technical (hard) skills seems to be the key to thriving in a wicked labor market. People who do well have the ability to manage, communicate, lead, and do technical things like code, market, sell, and so on.
Janet Turner Parish
Clinical Professor and Associate Department HeadTexas A&M University
Department of Marketing
Will there be an enduring impact of the coronavirus pandemic on Sales Managers?
Janet Turner Parish: It will be some time before we know the enduring impact, but I do believe there will be one. Some students who are very self-directed will likely thrive in a company that continues to give them the flexibility to work wherever they are. However, many students will be craving structure and face-to-face time. Studying the generational cohorts fascinates me. Some of the early information about Gen Z indicated that they wanted to work in-office, that they wanted more separation between work and "life". It will be very interesting to see how/if this changes. This is surely to be one of the defining moments for Gen Z.
What's a good job out of college for Sales Managers?
Janet Turner Parish: For students who have good listening skills and enjoy solving problems, professional selling is a great career path. Sales roles are critical for a company's success. Sales skills are industry independent and beneficial for all types of organizational roles, especially leadership. The earning potential is significant and there are multiple career paths from a start in sales (operations, HR, sales management, CEO, etc.).
What will help Sales Managers increase their earning potential?
Janet Turner Parish: Being coachable, adaptable, productive and committed to live long learning.
Students will need to be more open-minded to various career opportunities. They will need to be much more aware of their own strengths when they approach the job market. Aligning one's strengths to the roles that they seek will naturally lead to more satisfaction and productivity.
How have salaries changed over time for Sales Managers?
Jeffrey Gonzalez: My field is academia, and salaries have stayed fairly consistent if you get a tenure-line job. I'm part of a collective bargaining unit, which means I have a much better chance at a decent wage and decent benefits. Adjuncts do the bulk of teaching at American universities, and they don't have nearly the benefits or pay that professors get. English primary and secondary school teachers's pay has also remained consistent or declined, and teachers, like most public-college professors, have to rely on negotiations with the state for raises. We train a lot of teachers, and luckily, none of them is in it for the money.
For the students we have who go into the information or knowledge sector, they start underemployed and move up, as I said. The most recent research I've seen (and again, I'm not an economist) said that Humanities majors eventually make as much as business or more career-specific majors (public relations, etc.).