Sales manager/office manager resume examples from 2026

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Updated March 26, 2025

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Sales manager/office manager resume

Deborah Armstrong

(600) 555-8681 | darmstrong@example.com

Atlanta, GA | 67154 E. First Ln. - 66940

Work experience

2011 - Present
Sales Manager/Office Manager, Liberty Tax - Atlanta, GA
- Closed new customers through referrals and new business leads.
- Led a team of five sales representatives, one customer service agent, and one assistant.
- Review quarterly, semi-annual and annual financial statements for accuracy.
- schedule's, bank deposits, answering phone attending customer/client service with one on one polite, respect and friendly attitude.
2009 - 2011
Purchasing Agent, Macy's - Atlanta, GA
- Led product development of specialty confection buys exclusively for Macy's and private label creation.
- Process and submit purchase orders.
- Purchased 8-10 million dollars annually of raw materials.
- Arranged logistics for local and national transportation.
2007 - 2009
Accounting Clerk, Robert Half International - New York, NY
- Process bi-monthly payroll for 62 employess; includes processing of payroll tax payments & assist with HR paperwork/questionsn.
- Code, process, and post vendor invoices.
- Worked with Director of Finance to review and reconcile the Balance Sheet.
2006 - 2007
Certified Public Accountant, Robert Half International - Washington, DC
- Assisted with monthly close to the general ledger and any special projects needed.
- Reviewed monthly financial statements for preparation of month end close.
- Prepared month-end financial statements and managed the General Ledger for three separate divisions.

Skills

Material Requirements
Sales Goals
Agreed-Upon Procedures
Insurance Companies
Plant Quality
CPA
Sales Reports
Customer Service
Business Units
Sales Support

Education

Bachelor's Degree, Business (2003 - 2006)
Northeastern University
Boston,

Sales manager/office manager resume

Kenneth Roberts

(260) 555-0995 | kroberts@example.com

Memphis, TN | 24948 E. Second Ave. - 56437

Work experience

2019 - Present
Sales Manager/Office Manager, Jackson Hewitt - Memphis, TN
- Created reports for corporate office.
- Train and mentor staff in all areas of tax preparation and office procedures.
- Managed inside sales and customer service for wholesale distributor of major appliances Coordinated public relations, conventions and special events
- Utilized Microsoft Office (Outlook, Word, PowerPoint and Excel) to complete HR and administrative tasks.
2015 - 2019
Executive Secretary, Kelly Services - Chandler, AZ
- Schedule meetings, prepare agenda, travel arrangements, contact with vendors in preparation of hosted events.
- Prepared PowerPoint presentations, Excel spreadsheets, and timelines.
- Yielded incoming telephone calls from members of the community and directed them properly.
- Demonstrated proficiency in the creation of graphs, charts, and tables in Microsoft Word, Excel and PowerPoint.
2014 - 2015
Administrative Assistant, Avnet - Chandler, AZ
- Created purchase orders using Microsoft Dynamics SL and submitted them to accounts payable for approval.
- Coordinated domestic and international travel arrangements for sales manager and sales personnel.
- Reconcile incoming invoices against Purchase Orders and identify discrepancies.
2012 - 2014
Appointment Setter (Part-Time), Safelite AutoGlass - Chandler, AZ
- Identified new methods for cutting operational costs while maintaining quality customer service.
- Provide quotes and product knowledge, with a professional demeanor.
- Supplied knowledge and quality customer service to customers creating customer satisfaction.
- Prospect and recruit perspectve employees for Telephone Sale Reps., and Customer Service Positions.
- Top Seller in my department, and Outstanding Customer Service.
- Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.

Skills

Financial Statements
Bank Deposits
Direct Reports
Sales Floor
Personal Trainers
Legal Documents
Internet
Retail Sales
Depot
Hvac

Education

Bachelor's Degree, Criminal Justice (2011 - 2014)
American InterContinental University
Chandler,

Sales manager/office manager resume

Ryan Gomez

(770) 555-4249 | rgomez@example.com

Northbrook, IL | 40057 N. Oak Ln. - 41221

Work experience

2020 - Present
Sales Manager/Office Manager, Allstate - Northbrook, IL
- Handle all billing, invoicing, cash handling and bank deposits.
- Managed customer relations department Implemented key improvements in diverse marketing and relationship building material
- Double check bank deposits for office manager.
- Strengthen company's business by developing new distribution opportunities and handling specific key accounts with personal attention
2015 - 2020
Office Manager/Administrative Assistant, University of Illinois at Chicago - Oakbrook Terrace, IL
- Screen incoming calls for both the Senior Vice President and the Vice President and arrange conference calls regularly.
- Coordinated order delivery and provided outstanding customer service.
- Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
2014 - 2015
Assistant To Executive Vice President, PricewaterhouseCoopers - Oakbrook Terrace, IL
- Coordinated extensive weekly International and Domestic travel calendar, weekly conference calls, committee meetings and events.
- Produced EEO reporting and prepared quarterly executive management analyses.
- Facilitate executive proficiency through careful scheduling of voluminous meetings and conference calls; handle some personal meetings and appointments.
- Served as office contact for any human resources and facilities issues.
2012 - 2014
Marketing Specialist, State Farm - Oakbrook Terrace, IL
- Utilized research to tracked strategies for customer acquisition, retention and account management.
- Created activity for leads and demand generation through automated marketing collaterals.
- Assigned project to agents to use marketing tools including internet leads, direct mail, and telemarketing.
- Experience verbally communicating with customers and vendors in a professional manner.Communication / Social Media
- Develop online marketing including company website as well as incorporate social media marketing into company online arsenal.

Skills

Human Resources
Scheduling Meetings
Project Management
Purchase Orders
C-Level
Personnel Files
Company Policies
Graphic Design
Confidential Information
Executive Support

Education

Bachelor's Degree, Business (2009 - 2012)
DeVry University
Oakbrook Terrace,

Sales manager/office manager resume

Donna Allen

(270) 555-2513 | dallen@example.com

Charlottesville, VA | 54910 N. Elm Ave. - 17760

Work experience

2018 - Present
Sales Manager/Office Manager, State Farm - Charlottesville, VA
- Respond to all incoming internet leads.
- Processed all refunds for insurance companies and patients.
2017 - 2018
Executive Assistant To President, Citi - Hagerstown, MD
- Coordinate and set up team conference calls, management meetings as well as perform day-to-day administrative tasks.
- Worked closely with the Global Marketing Team (executive support), supporting marketing and editorial initiatives.
- Organized logistics for conferences and special events.
2015 - 2017
Human Resources Coordinator, USDA - College Park, MD
- Implemented and maintained personnel files, records, S.O.P's, manuals and logs, updating as necessary.
- Create employee handbook, job descriptions, policies and procedures.
2014 - 2015
Management Trainee (Part-Time), Enterprise Holdings - College Park, MD
- Provide exceptional customer service with emphasis on communication and problem solving.
- Build customer service, top sales performer
- Deliver superior customer service while effectively communicating, influencing and interacting with all types of customers, vendors and coworkers.
- Completed first step of Management Training Program, passing management exam on first try.
- Achieved a 90% customer service score at the Swedesboro, NJ office 3 months in a row.

Skills

Management Training Program
Payroll
Scheduling Meetings
Product Category
Business Partners
Direct Reports
Sales Floor
Special Projects
Procedures
Sales Activities

Education

Bachelor's Degree, Business (2012 - 2015)
University of Maryland - College Park
College Park,

Sales manager/office manager resume

Harold Gonzalez

(560) 555-7136 | hgonzalez@example.com

New York, NY | 38414 S. Main Ln. - 22788

Work experience

2011 - Present
Sales Manager/Office Manager, AT&T - New York, NY
- Coordinated with upper management to rollout and enforce company policies and procedures.
- Increased productivity through personalized customer service, gained experience with POS.
- Produced and provided sales reports to management upon request.
- Used Oracle CRM to up-sale, manage accounts, and prospect new opportunities for existing customers and business client
- Provided excellent customer service to all guests.
2008 - 2011
Assistant Manager, Sales, Walmart - Washington, DC
- Helped drive sales goals and organized store racks by size, style, and color to promote a visually appealing environment.
- Provide excellent customer service to keep the customers happy and returning to the store.
- Involved in all aspects of store management including staffing, inventory, reporting, scheduling and customer escalations.
2003 - 2008
Sales Leader, RadioShack - Washington, DC
- Engaged with computer software to develop correct Plan-grams and procedures - Delegated tasks and managed associates on particular work flows
- Delivered excellent customer service by greeting and assisting each customer, resolving customer complaints regarding sales and service.
- Provided customer service to maintain satisfaction.
2002 - 2003
Adviser Sales (Part-Time), Lord & Taylor - College Park, MD
- Assist retail customers with knowledge and product purchase assistance in hardware department.
- Focused on helping get products the were in and out of the store (special order)Exceeded targeted sales goals.
- Activate post-paid and prepaid phones Reconcile phone log inventory Provide exceptional customer service Ensured funds where accounted for Handled numerous financial transactions
- Warehouse work like unloading trucks, organizing and cleaning the warehouse, stocking merchandise on sales floor according to planogram.

Skills

Sales Transactions
POS
Sales Reports
Procedures
Quickbooks
Customer Accounts
Order Merchandise
Sales Floor
Customer Base
Travel Arrangements

Education

Bachelor's Degree, Business (2000 - 2003)
University of Maryland - College Park
College Park,

How to write a sales manager/office manager resume

Craft a resume summary statement

A resume summary is your opening statement that highlights your strongest skills and top accomplishments. It is your chance to quickly let recruiters know who you are professionally - and why they should hire you for the sales manager/office manager role.

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in sales manager/office manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the sales manager/office manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

Start with the job listing. Frequently, the keywords looked for by recruiters will be listed. Be careful to include all skills in the job listing you have experience with.
Consider all the software and tools you use on a daily basis. When in doubt, list them!
Make sure you use accurate and up to date terms for all the skills listed.

These five steps should give you a strong elevator pitch and land you some sales manager/office manager interviews.

Here are example skills to include in your “Area of Expertise” on a sales manager/office manager resume:

Purchase Orders
Financial Statements
Office Operations
QuickBooks
Inventory Control
Office Equipment
Office Management
Real Estate
Accounts Receivables
Bank Deposits

Trade Shows
Sales Reps
Accounts Payables
Sales Reports
Customer Complaints
Human Resources
Sales Associates
Office Procedures
Customer Inquiries
Customer Accounts

Order Entry
Scheduling Appointments
Travel Arrangements
Cold Calls
Customer Relations
Customer Orders
PowerPoint
Sales Orders
Computer System
Expense Reports

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the sales manager/office manager position. Here is how to most effectively structure your work experience:

List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs.

How to write sales manager/office manager experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

Use strong action verbs like Led, Built, or Optimized.
Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are great bullet points from sales manager/office manager resumes:

Work history example #1

Sales Associate/Manager

Lifetouch

Assisted upper management in developing policies and procedures that met state and agency requirements.
Worked with Director of Membership to establish customer service policies/procedures and ensure effective communication of those policies to Site Sales team.
Reviewed and appended ACCESS databases composed of the entire Baylor University community.
Performed payroll, schedules, medical records on clients and my staff.
Maintained relationships and open line of communication with 700+ student residents (varied each year).

Work history example #2

Assistant Manager, Sales

Verizon

Controlled store budget including payroll and sales.
Provisioned telecommunication services for small to mid-sized business customers and consistently met goals and increased company revenue.
Collaborated with businesses to assess their communication needs.
Encouraged improved overall productivity by implementing reliable processes and developed a streamlined interdepartmental communication process.
Increased buyer awareness and traffic flow and orchestrated visual merchandising campaigns solidifying market positioning, catapulting spontaneous and POS sales revenues.

Work history example #3

Office Manager/Office Coordinator

Target

Explained and enforced corporate policies and procedures for both internal and external stakeholders.
Automated manual bookkeeping processes using QuickBooks.
Worked with and collected all data for CPA for yearly tax filings and reviewed Financial Statements.
Enhanced and enforced operations policies and procedures including purchasing, security, and safety procedures.
Developed informative and motivational PowerPoint presentations for sales and regional meetings as well as to facilitate communications with potential partners.

Work history example #4

Call Center Representative

Randstad USA

Handled and processed student issues via email and phone regarding complaints, assignments, or credit card payments.
Searched for information on appliances using internet.
Assisted agents and representatives with troubleshooting phone functionality, Password resets, escalations and emergency situations.
Compiled damaged product photographs for client, used PowerPoint.
Performed inbound and outbound communications with multiple professional organizations as part of the Political Campaign division.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:

The highest degree you have achieved.
TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
TField of study
TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries for resumes:

Bachelor's Degree in business

Northeastern University, Boston, MA

2003 - 2006

Bachelor's Degree in criminal justice

American InterContinental University, Chandler, AZ

2011 - 2014

Highlight your sales manager/office manager certifications on your resume

Certifications are a great way to showcase special expertise or niche skills. Some jobs even require certifications to be hired.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your sales manager/office manager resume:

Certified Management Accountant (CMA)
Certified Sales Professional (CSP)
International Accredited Business Accountant (IABA)
Certified Medical Office Manager (CMOM)

Updated March 26, 2025

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