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Sales operations coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical sales operations coordinator skills. We ranked the top skills for sales operations coordinators based on the percentage of resumes they appeared on. For example, 13.5% of sales operations coordinator resumes contained sales operations as a skill. Continue reading to find out what skills a sales operations coordinator needs to be successful in the workplace.

15 sales operations coordinator skills for your resume and career

1. Sales Operations

Here's how sales operations coordinators use sales operations:
  • Assisted the Sales Operations Manager in processing promotion applications from customers.
  • Hand selected by the SVP Sales to lead all Sales Operations activities for the largest full-service recruitment-advertising agency in the world.

2. Inbound Inquiries

Here's how sales operations coordinators use inbound inquiries:
  • Closed sales from over 240 monthly inbound inquiries and successful outbound telemarketing.

3. Customer Inquiries

Here's how sales operations coordinators use customer inquiries:
  • Participate in equipment training seminars to become knowledgeable across product lines to better assist sales force and customer inquiries.
  • Responded to customer inquiries regarding pricing, credit status, billing discrepancies, shipping errors, and product specifications.

4. Telemarketing

Here's how sales operations coordinators use telemarketing:
  • Support telemarketing groups to assure sales are processed correctly.

5. Inventory Control

Here's how sales operations coordinators use inventory control:
  • Developed and executed Inventory control system.
  • Develop multi-location inventory controls and procedures and bar codes scanning.

6. Sales Revenue

Here's how sales operations coordinators use sales revenue:
  • Ensured project gross margins remained within 5% of expected gross margin to maximize sales revenue.
  • Maximize sales revenue for branch through excellent customer service.

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7. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how sales operations coordinators use salesforce:
  • Managed redesign of SalesForce database and reconfiguration of data and objects to maximize functionality.
  • Managed creation of compliance tracking object in SalesForce, established project parameters and conducted review of consumer credit files.

8. PowerPoint

Here's how sales operations coordinators use powerpoint:
  • Prepared spreadsheets in Excel and PowerPoint presentations representing statistical data for Sales.
  • Developed PowerPoint presentations for all levels of management.

9. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how sales operations coordinators use crm:
  • Assisted Accounts Receivable and Accounts Payable with invoice and packing slip reconciliation and data entry in to the CRM system.
  • Coordinated Onyx CRM and Great Plains Dynamics team use efforts by serving as trainer and data manager.

10. Sales Support

Sales support refers to a variety of functions that help sales reps focus on selling and closing deals. Sales support performs a variety of tasks that result in faster sales cycles, lower costs, and higher revenue. Sales support tasks include interviewing and tracking sales leads, matching offers to sales packages, monitoring sales and sales team performance, collecting sales data, providing training and customer service, and managing customers.

Here's how sales operations coordinators use sales support:
  • Provided inside sales support to fabricators and installers through education of customers.
  • Generated monthly reports analyzing sales support issues.

11. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how sales operations coordinators use data entry:
  • Maintained Journal library through data entry of new and updated information.
  • Managed data entry of inventory from all store locations.

12. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how sales operations coordinators use logistics:
  • Coordinated all sales personnel logistics meetings including travel, transportation, lodging and accommodations, catering, audiovisual equipment and entertainment.
  • Managed all activities related to operations including sales order processing, customer fulfillment, shipping, logistics and inventory management.

13. Purchase Orders

Here's how sales operations coordinators use purchase orders:
  • Communicated order requests to customer including required PPA shipping agreement, and request/obtain revised purchase order if needed.
  • Maintained purchase order databases and presented sales information at meetings.

14. Sales Organization

Sales organization is part of a firm or company's entire business organization, which is focused on the distribution of goods. The sales organization is responsible for the efficient allocation of goods and services to the client. This is also defined as the group of individuals working together to market a product and sell to consumers or clients. And the sales organization is tasked with planning and controlling activities to include recruitment, orientation, and training of employees and the assigning to their tasks, supervision, and motivation to perform well.

Here's how sales operations coordinators use sales organization:
  • Launched bi-monthly newsletter for the entire sales organization with content collection from all departments across Patch.
  • Selected to serve on committee restructuring of Sales organization.

15. Order Entry

Order Entry is the term used to describe and refer to the process of and steps necessary in order to log a customer's order in a company's or organization's order filing systems.

Here's how sales operations coordinators use order entry:
  • Created Standard Operating Procedures for department resulting in more efficient and accurate order entry.
  • Resolved questions on pricing, customer master data, order entry and other matters.
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List of sales operations coordinator skills to add to your resume

Sales operations coordinator skills

The most important skills for a sales operations coordinator resume and required skills for a sales operations coordinator to have include:

  • Sales Operations
  • Inbound Inquiries
  • Customer Inquiries
  • Telemarketing
  • Inventory Control
  • Sales Revenue
  • Salesforce
  • PowerPoint
  • CRM
  • Sales Support
  • Data Entry
  • Logistics
  • Purchase Orders
  • Sales Organization
  • Order Entry
  • Customer Orders
  • Account Management
  • Sales Process
  • Sales Reps
  • Customer Satisfaction
  • Trade Shows
  • Operational Support
  • Sales Orders
  • Order Processing
  • Sales Management
  • EDI
  • Business Development
  • Customer Accounts
  • Process Improvement
  • Inventory Management
  • Event Planning
  • SharePoint
  • Data Integrity
  • Sales Data
  • Lead Management
  • RFP
  • POS
  • Sales Training
  • Account Executives
  • Open Orders
  • Expense Reports
  • AS400
  • Travel Arrangements
  • Customer Complaints
  • Customer Relations
  • ROI
  • HR

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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