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What is a sales operations specialist and how to become one
A sales operations specialist coordinates sales activities in an organization. They are the ones responsible for ensuring that sales operations are efficient and effective. Your duties include gathering sales data for companies, creating forecasts about upcoming sales data, and making contracts that fulfill both company and customer needs.
Some examples of typical responsibilities you'll face as a sales operations specialist are auditing and executing contracts, documentation in SalesForce to support the creation of permanent client profiles in PeopleSoft, and managing and maintaining SalesForce to implement and adjust as needed per sales team requirements.
You must have good negotiation, communication, analytical, and strong leadership skills. Other important skills are CRM, sales process, customer service, and product knowledge. Sales operation specialists earn $40.41 per hour and $84,057 annually. The most commonly required educational degree is a bachelor's degree. You might also decide to get a Certified Sales Professional certification.
What general advice would you give to a sales operations specialist?
Frederik Beuk
Associate Professor of Marketing, University of Akron
Avg. Salary $76,900
Avg. Salary $59,228
Growth rate 4%
Growth rate 0.3%
American Indian and Alaska Native 0.23%
Asian 5.09%
Black or African American 3.79%
Hispanic or Latino 13.93%
Unknown 3.71%
White 73.25%
Genderfemale 48.53%
male 51.47%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is fair
6.4 - fair
Sales operations specialist career paths
Key steps to become a sales operations specialist
Explore sales operations specialist education requirements
Start to develop specific sales operations specialist skills
Skills Percentages Sales Operations 11.50% CRM 10.88% Customer Service 9.80% Salesforce 9.35% Product Knowledge 3.70% Complete relevant sales operations specialist training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New sales operations specialists learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a sales operations specialist based on U.S. Bureau of Labor Statistics data and data from real sales operations specialist resumes.Research sales operations specialist duties and responsibilities
- Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
- Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
- Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
- Project management of CRM migration and implementation activities as required.
Get sales operations specialist experience
Generally, it takes 2-4 years to become a sales operations specialist. The most common roles before becoming a sales operations specialist include sales associate, customer service representative team lead and cashier.Prepare your sales operations specialist resume
When your background is strong enough, you can start writing your sales operations specialist resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a sales operations specialist resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable sales operations specialist resume templates
Build a professional sales operations specialist resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your sales operations specialist resume.
Apply for sales operations specialist jobs
Now it's time to start searching for a sales operations specialist job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first sales operations specialist job
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Average sales operations specialist salary
The average sales operations specialist salary in the United States is $76,900 per year or $37 per hour. Sales operations specialist salaries range between $50,000 and $116,000 per year.
What am I worth?
How do sales operations specialists rate their job?
Sales operations specialist reviews
Pay was consistent and you pick your own rate based on the commission you choose to bring in. Spending so much time together created a bond between the team where uplifting one another on bad days became part of the job. I guess it depends on your particular work environment but the bonds created kept us going.
Communicating and helping my clients.
The travel was extensive. Sometimes. It took more than month to close a deaĺ.
Being an important COG into the system. The dynamic work flow ensures that you are always well vested into the multiple projects you will assist in facilitating resources too.
Updated January 8, 2025
