How to hire a sales operations specialist

How to hire a sales operations specialist, step by step

Here's a step-by-step sales operations specialist hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a sales operations specialist job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new sales operations specialist
• Step 8: Go through the hiring process checklist

What does a sales operations specialist do?

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1. Identify your hiring needs

   The sales operations specialist hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A sales operations specialist's background is also an important factor in determining whether they'll be a good fit for the position. For example, sales operations specialists from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of sales operations specialist salaries for various roles:

   Type of Sales Operations Specialist	Description	Hourly rate
   Sales Operations Specialist	Wholesale and manufacturing sales representatives sell goods for wholesalers or manufacturers to businesses, government agencies, and other organizations. They contact customers, explain product features, answer any questions that their customers may have, and negotiate prices.	$24-55
   Inside Sales Coordinator	An inside sales coordinator is primarily in charge of overseeing a company's inside sales operations, ensuring efficiency and customer satisfaction. Their responsibilities include managing schedules and objectives, organizing meetings and discussions, performing research and analysis to identify new business opportunities, implementing solutions on problem areas, and maintaining an active communication line within different teams... Show more	$13-30
   Inside Sales Representative	An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints... Show more	$13-33

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Sales Operations
   • CRM
   • Customer Service
   • Salesforce
   • Product Knowledge
   • Sales Support
   • Work Ethic
   • Excellent Interpersonal
   • Data Entry
   • Strong Analytical
   • Sales Process
   • Sales Reps
   • Resolution Support
   • SFDC

   Check all skills

   Responsibilities:

   • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
   • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
   • Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
   • Project management of CRM migration and implementation activities as required.
   • Lead effort to redesign Microsoft CRM functionality and increase utilization.
   • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.

   More sales operations specialist duties

3. Make a budget

   Including a salary range in the sales operations specialist job description is a good way to get more applicants. A sales operations specialist salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a sales operations specialist in Kentucky may be lower than in Washington, and an entry-level engineer typically earns less than a senior-level sales operations specialist. Additionally, a sales operations specialist with lots of experience in the field may command a higher salary as a result.

   Average sales operations specialist salary

   $76,900yearly

   $36.97 hourly rate

   ---

   Entry-level sales operations specialist salary

   $50,000 yearly salary

   Updated January 30, 2026

   Average sales operations specialist salary by state

   Rank	State	Avg. salary	Hourly rate
   1	Washington	$124,922	$60
   2	New Jersey	$113,295	$54
   3	Maine	$109,374	$53
   4	California	$107,987	$52
   5	Minnesota	$107,698	$52
   6	Massachusetts	$98,793	$48
   7	New York	$90,830	$44
   8	Oregon	$89,780	$43
   9	Arizona	$82,150	$40
   10	Illinois	$80,699	$39
   11	Pennsylvania	$77,786	$37
   12	Virginia	$76,963	$37
   13	Colorado	$73,898	$36
   14	Texas	$72,264	$35
   15	North Carolina	$67,922	$33
   16	Iowa	$64,583	$31
   17	District of Columbia	$63,372	$30
   18	South Carolina	$61,595	$30
   19	Georgia	$60,384	$29
   20	Tennessee	$56,253	$27

   Average sales operations specialist salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Amazon	$133,240	$64.06	246
   2	Google	$129,105	$62.07	199
   3	Turo	$128,645	$61.85
   4	Meta	$127,772	$61.43	94
   5	Quanergy	$124,380	$59.80
   6	SAP	$123,608	$59.43	6
   7	AstraZeneca	$122,166	$58.73	1
   8	Supermicro	$119,315	$57.36	6
   9	Zoetis	$119,191	$57.30	15
   10	Capital Group	$118,897	$57.16	4
   11	F5	$115,157	$55.36	4
   12	Nokia	$111,072	$53.40	2
   13	CVS Health	$109,154	$52.48	488
   14	Smith Micro Software	$108,038	$51.94
   15	ResMed	$104,521	$50.25	1
   16	ESO	$103,755	$49.88
   17	Impinj	$102,281	$49.17
   18	Glassdoor	$99,972	$48.06
   19	Micron Technology	$98,628	$47.42
   20	NBCUniversal	$98,545	$47.38	6

4. Writing a sales operations specialist job description

   A good sales operations specialist job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a sales operations specialist job description:

   Sales operations specialist job description example

   Is "initiative" one of your favorite words? Would you consider yourself a problem-solving go-getter who loves to collaborate? Are you looking to jump into a fast-paced workplace with crazy-smart coworkers? Let us introduce ourselves.
   
   We're InterWorks, a unique tech company that intentionally seeks out the best people to work with the best clients. We're looking for friendly, sharp, and focused achievers who embrace hard work and prize the relationships they build above everything else. The right fit for this position is someone proactive that can work independently but also enjoys supporting and celebrating others. As a Sales Operations Specialist, you will be an integral piece of our client-experience puzzle by helping support our team via operational enablement. We need someone who can manage multiple projects without breaking a sweat.
   What You'll Do
   
   * Partner and support Account Executives and Client Managers throughout the Opportunity Lifecycle and in providing an exceptional client experience
   * Utilize and navigate CRM systems
   * Generate sales proposals and client documents
   * Maintain data integrity for sales and client information
   * Experience firsthand how InterWorks delivers services as a diverse technology consultancy
   * Work cross-functionally with internal teams
   
   What You'll Need
   
   * Adaptability and flexibility to changing situations
   * Highly effective communication skills, both written and verbal
   * Ability to develop and maintain exceptional relationships with clients and colleagues alike
   * Effective time-management skills
   * Passion for interacting with people, both co-workers and clients
   
   Why InterWorks
   
   InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional-just like us-and that's the way we want it. The only thing missing is you.
   
   We are currently monitoring the COVID-19 situation globally and our team is working remotely. Please don't talk yourself out of applying if you don't meet all requirements. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We're always looking for the right people, and we could be your perfect fit. InterWorks requires all US employees to be vaccinated against Covid-19.
   
   Click here for the InterWorks Privacy Policy

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right sales operations specialist for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   To find sales operations specialist candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as salesjobs, salesheads, allretailjobs.com, sales trax.
   • Post your job on free job posting websites.

6. Interview candidates

   Your first interview with sales operations specialist candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new sales operations specialist

   Once you've found the sales operations specialist candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   Once that's done, you can draft an onboarding schedule for the new sales operations specialist. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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