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The differences between sales operations specialists and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales operations specialist and an inside sales representative. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $44,413 average annual salary of an inside sales representative.
The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.
| Sales Operations Specialist | Inside Sales Representative | |
| Yearly salary | $76,900 | $44,413 |
| Hourly rate | $36.97 | $21.35 |
| Growth rate | 4% | 4% |
| Number of jobs | 355,551 | 244,168 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 66% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.
An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.
Sales operations specialists and inside sales representatives have different pay scales, as shown below.
| Sales Operations Specialist | Inside Sales Representative | |
| Average salary | $76,900 | $44,413 |
| Salary range | Between $50,000 And $116,000 | Between $28,000 And $69,000 |
| Highest paying City | Seattle, WA | Seattle, WA |
| Highest paying state | Washington | Wyoming |
| Best paying company | Amazon | Berkshire Hathaway |
| Best paying industry | - | Technology |
There are a few differences between a sales operations specialist and an inside sales representative in terms of educational background:
| Sales Operations Specialist | Inside Sales Representative | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between sales operations specialists' and inside sales representatives' demographics:
| Sales Operations Specialist | Inside Sales Representative | |
| Average age | 47 | 47 |
| Gender ratio | Male, 51.5% Female, 48.5% | Male, 54.7% Female, 45.3% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2% | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |