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The differences between sales operations specialists and sales support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales operations specialist and a sales support specialist. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $50,782 average annual salary of a sales support specialist.
The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for a sales support specialist are customer service, sales support, and powerpoint.
| Sales Operations Specialist | Sales Support Specialist | |
| Yearly salary | $76,900 | $50,782 |
| Hourly rate | $36.97 | $24.41 |
| Growth rate | 4% | 4% |
| Number of jobs | 355,551 | 238,995 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 62% |
| Average age | 47 | 47 |
| Years of experience | 4 | 4 |
The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.
A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.
Sales operations specialists and sales support specialists have different pay scales, as shown below.
| Sales Operations Specialist | Sales Support Specialist | |
| Average salary | $76,900 | $50,782 |
| Salary range | Between $50,000 And $116,000 | Between $31,000 And $82,000 |
| Highest paying City | Seattle, WA | Jersey City, NJ |
| Highest paying state | Washington | New Jersey |
| Best paying company | Amazon | Microsoft |
| Best paying industry | - | Professional |
There are a few differences between a sales operations specialist and a sales support specialist in terms of educational background:
| Sales Operations Specialist | Sales Support Specialist | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Alfred | SUNY College of Technology at Alfred |
Here are the differences between sales operations specialists' and sales support specialists' demographics:
| Sales Operations Specialist | Sales Support Specialist | |
| Average age | 47 | 47 |
| Gender ratio | Male, 51.5% Female, 48.5% | Male, 36.1% Female, 63.9% |
| Race ratio | Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2% | Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 6% | 6% |