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Sales operations specialist vs sales support specialist

The differences between sales operations specialists and sales support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a sales operations specialist and a sales support specialist. Additionally, a sales operations specialist has an average salary of $76,900, which is higher than the $50,782 average annual salary of a sales support specialist.

The top three skills for a sales operations specialist include sales operations, CRM and customer service. The most important skills for a sales support specialist are customer service, sales support, and powerpoint.

Sales operations specialist vs sales support specialist overview

Sales Operations SpecialistSales Support Specialist
Yearly salary$76,900$50,782
Hourly rate$36.97$24.41
Growth rate4%4%
Number of jobs355,551238,995
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 62%
Average age4747
Years of experience44

What does a sales operations specialist do?

The sales operation specialist is the one who is responsible for making certain that the company's sales are efficient and effective. They gather and evaluate sales data for a company. The results are compared with business plans and previous forecasts to find out if goals were achieved. These specialists are also responsible for creating forecasts about upcoming sales data. Also, they make contracts that fulfill both customer and company needs. Skills required for a sales operations specialist include negotiation, good communication skills, analytical, and strong leadership skills.

What does a sales support specialist do?

A sales support specialist is primarily responsible for performing clerical tasks to support a sales team. Typically, they gather sales leads and data, produce progress reports and presentations, maintain records of all transactions, and liaise with different accounting personnel. A sales support specialist may respond to calls and inquiries, resolving customers' complaints and concerns promptly and professionally. Furthermore, one may arrange meetings and appointments with clients, develop sales strategies for profit growth, and process orders, all while ensuring customer satisfaction.

Sales operations specialist vs sales support specialist salary

Sales operations specialists and sales support specialists have different pay scales, as shown below.

Sales Operations SpecialistSales Support Specialist
Average salary$76,900$50,782
Salary rangeBetween $50,000 And $116,000Between $31,000 And $82,000
Highest paying CitySeattle, WAJersey City, NJ
Highest paying stateWashingtonNew Jersey
Best paying companyAmazonMicrosoft
Best paying industry-Professional

Differences between sales operations specialist and sales support specialist education

There are a few differences between a sales operations specialist and a sales support specialist in terms of educational background:

Sales Operations SpecialistSales Support Specialist
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at AlfredSUNY College of Technology at Alfred

Sales operations specialist vs sales support specialist demographics

Here are the differences between sales operations specialists' and sales support specialists' demographics:

Sales Operations SpecialistSales Support Specialist
Average age4747
Gender ratioMale, 51.5% Female, 48.5%Male, 36.1% Female, 63.9%
Race ratioBlack or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 13.9% Asian, 5.1% White, 73.3% American Indian and Alaska Native, 0.2%Black or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.4% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between sales operations specialist and sales support specialist duties and responsibilities

Sales operations specialist example responsibilities.

  • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
  • Audit and execute contracts, banking documentation, in SalesForce to support creation of permanent client profile in PeopleSoft.
  • Project management of CRM migration and implementation activities as required.
  • Lead effort to redesign Microsoft CRM functionality and increase utilization.
  • Master delivering technical product information to doctors on training and teaching proper injection technique to achieve optimal results for patients.
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Sales support specialist example responsibilities.

  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Position demand high degree of accuracy, product knowledge and math skills.
  • Act as liaison to sales organizations and attend sales calls as necessary to address RFP or project management type activities.
  • Assist AE/VP in maintaining pipeline/ forecast in SalesForce.
  • Assist outside sales personnel in HVAC job preparation.
  • Coordinate commercial loan process from application through booking, maintaining efficient workflow in fast pace environment.
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Sales operations specialist vs sales support specialist skills

Common sales operations specialist skills
  • Sales Operations, 12%
  • CRM, 11%
  • Customer Service, 10%
  • Salesforce, 9%
  • Product Knowledge, 4%
  • Sales Support, 3%
Common sales support specialist skills
  • Customer Service, 17%
  • Sales Support, 12%
  • PowerPoint, 5%
  • CRM, 4%
  • Salesforce, 4%
  • Excellent Interpersonal, 4%